Database Users

Help, black 'liquid' spots, what to do

Hi Guys,
This morning I suddenly noticed black 'liquid' spots 'behind' my screen. The screen stills works perfectly, but not sure what to do with these spots.
Should I bring it in for repair (reflashing to original ROM, etc)?
These are spots like we used to see on LCD screens, if you press the screen, they get bigger. If I take out the battery and press from the inside, the spots move as well. I reckon there is some pressure build up in the device and would like to open it myself, but that would void the warrenty of course.
Attached 2 photos, 1 with screen off (clearly visable) and 1 with screen on (not really bothersome).
anybody seen this before?
FTrippie

ink bleeding, u should get it to repair asap, lcd is messsed up
My mistake, the other members are right, I am sorry as I could not see your pictures correctly because I was browsing with my hd2.... it is not ink bleeding, for that, you have to have the lcd broken..... anyway, I am glad is not bleeding, now, lets learn from the other members.... cheers..

There are quite a few threads with people having the same issue, I don't believe it's bleeding like suggested above, it is the layers of the screen sticking together. I had the same problem on my old LG Viewty about three years ago - sometimes it goes away on it's own (when the phone gets hot for example) and sometimes you need to get a replacement. If it's new I suggest you speak to either your provider or HTC.

Use a suction cup to carefully pull the screen a little bit and it should disappear.
Brgds... /TubGirl

Same thing happened to me, and few other members... Have a look here.
Grtz
Lukas

Thanks for the quick response guys!
Yep, it's exactly what happened in thread mentioned
(did some searching but couldn't find it before)
the suction cup idea might be a good one, will check it out and let you know. If I can solve it myself it would be much better than sending it in.
thanks!

(newton ring ) this is dueto great pressure happened on the screen if not fixed in short time the screeen will be corrubted .
note; (it is not covered by warranty)

Nope, in my case no pressure whatsoever. It just happened overnight. If it would be pressure, it would be from a faulty manufacturing and elements of the device not fitting well.
Just read the whole case in the other thread, I think I am in for some treat.
Will start with calling my dealer, which is Vodafone Spain.

ftrippie said:
Nope, in my case no pressure whatsoever. It just happened overnight. If it would be pressure, it would be from a faulty manufacturing and elements of the device not fitting well.
Just read the whole case in the other thread, I think I am in for some treat.
Will start with calling my dealer, which is Vodafone Spain.
Click to expand...
Click to collapse
mab be it would be from a faulty manufacturing but fix it fast before the screen corrubts from over pressure as this happened on hd1 and they did not want to fix it under warranty

If this happened to me and I couldn't get rid of it, I would go ballistic if HTC claimed it wasn't covered by the warranty. What a total piss take.

i can understand the newton ring effect on resistive screens, but on capacitive screens using glass - i find it hard to believe.

Yes, ardsar. My thougths exactly.
I had Newton rings on my touch hd. And I was informed that that is imposible on capacative screen because it is made of hard material, top layer cannot fall on the lower one.

Whatever it is, I hope it's not a recurring issue. In my thread three HD2 had that issue, and now another one...

Exactly Lukass, I hope this is just coincidence.
I just reflashed the original ROM and will take it this afternoon. In the end I decided not to try to get rid of it myself, since it is now plain visible. And I only had it for 2 weeks, so of it goes.
Let's see what they say.

I had this, repaired by repair service under warranty. The report said it was newton ring.

well, I just brought it in, estimated return is 11th March, let's hope that it will be quicker!
cheers!

Yes it is a newton ring caused by pressure perhaps if you keep the phone in the trouser pocket which is tight.I had the same but as repaired under warranty in 2 days.

Be careful not put to much pressure when putting the battery in, since its a very thin layer between the battery and the LCD. I think this can cause the LCD come in contact with the digitizer if you are not careful.

propably heating issue
has anyone got the idea that this may have been caused by heat? maybe when the internal components of the phone heats up this causes the gap (spot) on the screen. can anyone confirm what is behind the spot? is it the processor? i've got this idea because before switching to hd2 i was using SE xperia x1 and maybe most of you are aware of the cracking issues of the silver casing. well according to my local SE representative this cracking was caused by heating when using wifi. it was covered by warranty since it's a manufacturing defect. HD2 also heats up when using wifi and maybe thats what causing this problem. well its just my idea. feel free to share yours.

how to fix liquid spot
ftrippie said:
Hi Guys,
This morning I suddenly noticed black 'liquid' spots 'behind' my screen. The screen stills works perfectly, but not sure what to do with these spots.
Should I bring it in for repair (reflashing to original ROM, etc)?
These are spots like we used to see on LCD screens, if you press the screen, they get bigger. If I take out the battery and press from the inside, the spots move as well. I reckon there is some pressure build up in the device and would like to open it myself, but that would void the warrenty of course.
Attached 2 photos, 1 with screen off (clearly visable) and 1 with screen on (not really bothersome).
anybody seen this before?
FTrippie
Click to expand...
Click to collapse
i had the exactly the same problem, and fixed it!!!! what i did was to heat it up with a hair dryer while it was on charge(this causes the battery to heat up as well) the spot started to shrink slowly took around 2 hours, but it didnt solve my problem total, as when it cools down the spot would comeback but not as large as b4. so getting pissed of with it i put it on charge from my laptop and placed my hd2 behind the air vent of my laptop(where the heat escapes) and continued working, i forgot my phone was there for about 5-8 hours. when i remembered it was there i moved it, whole phone was very hot not so hot that i couldn't hold it but hot enough. the spot had gone totally. but i thought it would comeback when cooled, so i decided to cool it slowly placing it back behind my laptop but moving it further away at 10 min intervals until it was around a foot a half away from the heat. i now have my hd2 working fine. with no spots.... my theory on this is that the liquid had been pushed else where within the phone as i couldn't see any liquid seeping from the phone so by heating the whole phone wherever the liquid was it thinned and cover the spot but upon cooling it would compress again dont quite understand how i worked around that but it worked

Weird problems. Whats your opinion?

Thought I'd share my story. I recently got a swap out for a "dusty" screen. My new phone seemed OK. A few days passed by and my camera flash started acting up and not working... Today I woke up and NOTHING on the top half of my phone works. Meaning my ear peice, my 3.5mm jack, my camera, or flash, or proximity/light sensors... nothing. But the speakerphone works, my screen is fine. and my microphone works. kinda odd!
It almost like the top PC board got disconnected internally or something.
Just thought this was a strange issue. Already requested yet ANOTHER swap from HTC. Hopefully this next one can make me beleive this phone was worth it.
On another note. I did get my phone "ghost armored" at a cart in the mall pretty much immediately upon receiving it from fedex. And they do spray a small amount of soapy liquid on the outside of the phone to apply the skins. Do you think this could be enough to cause water damage? I'm afraid HTC is going to charge me for "non warranty problems" if the guys at ghost armor caused this! Its a very "fine mist" they use so I think it would be hard to penetrate the phones seals. But who knows? Whats your opinion?

dills84 said:
Thought I'd share my story. I recently got a swap out for a "dusty" screen. My new phone seemed OK. A few days passed by and my camera flash started acting up and not working... Today I woke up and NOTHING on the top half of my phone works. Meaning my ear peice, my 3.5mm jack, my camera, or flash, or proximity/light sensors... nothing. But the speakerphone works, my screen is fine. and my microphone works. kinda odd!
It almost like the top PC board got disconnected internally or something.
Just thought this was a strange issue. Already requested yet ANOTHER swap from HTC. Hopefully this next one can make me beleive this phone was worth it.
On another note. I did get my phone "ghost armored" at a cart in the mall pretty much immediately upon receiving it from fedex. And they do spray a small amount of soapy liquid on the outside of the phone to apply the skins. Do you think this could be enough to cause water damage? I'm afraid HTC is going to charge me for "non warranty problems" if the guys at ghost armor caused this! Its a very "fine mist" they use so I think it would be hard to penetrate the phones seals. But who knows? Whats your opinion?
Click to expand...
Click to collapse
water can literally penetrate the smallest most microscopic points. but i dont know think "mist" could do any harm. i think it sucks that you're having bad luck with all these though man.

I like straweberries, they taste good. When eaten slightly chilled they are refreshing as well. And the things you can do with them... fresh fruit topping for cereal, pancakes, yogurt, or you can make them into jam/jelly/compo(sp?)
Anyways, yes, it is possible for your device to have received water damage, this is why I have not and will never put something on my phone that requires the use of water in the application process. And it might even be probable given that on the top of the phone you have a 3.5mm jack, speaker housing, and when you take the back off this gets exposed... and I am guessing they removed the back before misting it, so even more water can get into that area causing major issues.

pjcforpres said:
I like straweberries, they taste good. When eaten slightly chilled they are refreshing as well. And the things you can do with them... fresh fruit topping for cereal, pancakes, yogurt, or you can make them into jam/jelly/compo(sp?)
Anyways, yes, it is possible for your device to have received water damage, this is why I have not and will never put something on my phone that requires the use of water in the application process. And it might even be probable given that on the top of the phone you have a 3.5mm jack, speaker housing, and when you take the back off this gets exposed... and I am guessing they removed the back before misting it, so even more water can get into that area causing major issues.
Click to expand...
Click to collapse
Haha, thanks for your opinion on strawberrys.
I believe they remove the battery, but put the battery cover back on before misting. They also leave the device off while they do this and tell you to leave it off for an additional 2 hours (i left mine off for 6 or 7 hours.)

Even leaving it off, if water gets it, it gets in, and starts causing the circuits and what not to corrode.
I will say, I think it is highly unlikely that you do have water damage causing this problem. If HTC says no go, water damage, those misty dudes are responsible and liable to replace your device/pay for repairs. But, I do highly doubt it.
Still, there is a chance of there being water damage, and even if it isn't causing the problem, HTC won't care.
All in all, I would put money that the swap goes just fine, and hopefull 3rd time is the charm for you. It seems some people, no offense, just have really bad luck with these, while others (not to brag), have bought 5 of them without a single problem.

pjcforpres said:
Even leaving it off, if water gets it, it gets in, and starts causing the circuits and what not to corrode.
I will say, I think it is highly unlikely that you do have water damage causing this problem. If HTC says no go, water damage, those misty dudes are responsible and liable to replace your device/pay for repairs. But, I do highly doubt it.
Still, there is a chance of there being water damage, and even if it isn't causing the problem, HTC won't care.
All in all, I would put money that the swap goes just fine, and hopefull 3rd time is the charm for you. It seems some people, no offense, just have really bad luck with these, while others (not to brag), have bought 5 of them without a single problem.
Click to expand...
Click to collapse
5 of them?! jeez!
I agree, I'm having really bad luck. I LOVE this phone. Its just getting annoying having to swap it out every other week.
I'm also angry that this broken one has the best screen I've seen on any nexus, no dust, no pink tint. its perfect! and i have to return it
Oh well. thanks for the advice. I feel a little better about the swap now, I cant really afford to lose another 530$.

One for me, and 4 others for friends that had me help them buy one...

Unhappy with build quality

hi all,
i have been using my z for about a month now and i am now officially unhappy with it. the z hinge is not really an issue, i like the way it easily opens and closes without any snapping movement or stress in the mechanism. my concerns would be when i open it and use the keyboard, my phone squeaks a lot. i think the battery cover is the culprit. now my latest problem is that there are a lot of dust particles accumulating under the screen. i had 5 htc phones and this never happened before. it happened with my nokia's and se's, but never with my htc. so im disappointed with it. im very oc when it comes to my phone and i make sure that i clean my pockets from dust and lint to ensure its clean and dust free.
feel free to share your opinions.
thanks!

Use a screen protector to stop the dust. If you think the back cover is bad you can buy a new one, or remove it and use a slim case.

I think if you that unsatisfied with the quality you should have returned it for a new a long time ago. Let me assure you that none of the bad points you mentioned has plagued my G2. I recommend you call customer service and huff and puff until they exchange it.

adrienspawn said:
Use a screen protector to stop the dust. If you think the back cover is bad you can buy a new one, or remove it and use a slim case.
Click to expand...
Click to collapse
i am using a protector and the dust is under the screen.

ddgarcia05 said:
I think if you that unsatisfied with the quality you should have returned it for a new a long time ago. Let me assure you that none of the bad points you mentioned has plagued my G2. I recommend you call customer service and huff and puff until they exchange it.
Click to expand...
Click to collapse
i dont think they will do that. i actually chose this because this is the best and had it replaced already. no dead [ixels etc just dust getting under the screen

If you think the squeek is coming from the battery cover try putting on a hardcover and see if that helps? Also, I completely understnad how the squeekeness would be annoying.. I returned a Cliq because of it.

Customer care should replace the phone if u have build quality issues. I would def give them a call. I had issues with my prior phone the cliq which was replaced 5 times by calling as well as tweeting tmobile my issue. I had my G2 replaced twice due to the build quality issues. Should be no reason they wouldn't the phone still carries a warranty.

userfriendlyme said:
Customer care should replace the phone if u have build quality issues. I would def give them a call. I had issues with my prior phone the cliq which was replaced 5 times by calling as well as tweeting tmobile my issue. I had my G2 replaced twice due to the build quality issues. Should be no reason they wouldn't the phone still carries a warranty.
Click to expand...
Click to collapse
+1
I had my cliq replaced 3 times (it just wouldn't get reception).
If you do have problems with the build quality, then have it replaced. What you're experiencing is not normal.

Absolutely, if you're within 1 year, call them up and have them replace it under warranty. I am also not having any of those issues, so it might just be your specific unit. There's absolutely no reason to keep a phone that sucks.

thanks for the support. i dont think that htc will really do anything about it where i stay. but might as well give it a try. i checked again last night if it was just me, but there are MORE dusts now than before. tsk tsk

I haven't seen this with any mobile other than one that had a manufacturing defect. I certainly haven't seen this with any HTC devices either (and I'm no fanboy, this is my first HTC device).
Contact the OEM or your wireless provider. I've never used any protection for any of my mobile phones in the past decade and haven't had so much as a spec of dust under my screen. I had a single spec of dust in my PSP though and it drove me insane (it was shipped with the dust but I didn't have a receipt). Good luck!

thanks all!
i will be visiting their customer care sometime this week. have to absent myself due to work though. hope they can sort it out before the year ends. holidays are creeping and they are closed during this period as well.
>update
just sent it to the service center, they will be replacing the entire screen with the panel. the technician said it was like someone placed their finger under the screen. hopefully everything will be ok and no mishaps when i get it back on the 29th. another screen protector down the drain.

The ultimate Nexus 4 digitizer failure thread

I've been using this phone for around 14 months now. I've always thought about how LG managed to build a phone like this and sell it for 300 bucks. Well two days ago I got the answer. The lower part of my screen just stopped functioning, thus disabling my buttons. I searched for this problem and found a MASSIVE thread on google support forums about this. Basically the lower part of the digitizer just goes full retard. Sometimes it works, sometimes it doesn't. And when it doesn't work it makes the entire phone lag (on a custom rom)(it doesn't work 95% of the time).
To fix this i tried to make the navbar slightly bigger, but that resulted in a growth of the defected part. And using PIE or button saviour is just a pain for me.
I made this thread to let people know that this problem exists. If the next Nexus phone is made by LG, I'm buying something else.
This is an open discussion, so anyone with a similar problem/fix can post.

I really dont know, what you guys actually do with your phones. I am using my nexus 4 for about 1 and a half year now, has been dropped twice with two scratches on the edges - no screen broken, no bootloop ever, no nothing. I can say of myself that I am not the friend of bumpers or screen protectors or any of those ugly things. I also flash a lot, try out a lot of apps - my nexus 4 has seen it all.
But not only the nexus 4, also my previous phones are fine and they still work (a nokia 5130 xpress music and a sony ericsson u10i). Thats why I thing a phone is just as good/stable/great as the user do. Of course there are a lot of issues out there but I think they dont appear from nowhere.

4 nexus 4's in the family most almost 2 years old......never a problem. This kind of crap reminds me of the " my back glass just exploded on its own" thread. Let's not make blanket statements.....digitizers on phones malfunction all the time....on all brands, probably due to your mistreatment.

I do not understand the point of blaming it on the user though. Yeah, many phones from different brand have digitizer issues. Yeah, digitizers fail. But if a lot (and I mean a lot) of users are complaining on the same exact issue there is a manufacturing problem for sure. And it's pretty clear that you did not bother checking the related thread at google's support forum, otherwise you would notice how many "mistreating", as you say, users are all having the same digitizer issues in exactly the same part of the screen. Now, does that mean that every nexus 4 sold will have the digitizer fail at some point or another? absolutely not. Maybe its' only one every 100, or even 1.000 or 10.000. Maybe it was a defect of a relatively small batch of screens (seems legit since the issue always occurs after a certain amount of months), that were sold in a period where you didn't buy the your four statistically (ir)relevant devices.
when will you guys understand that just because your phone does not have the issue, doesn't mean that NO phone has that issue??
(and even if it's not one but 5, 10 phones, how much relevance do you think it has compared to the hundreds of thousands of shipped devices?)
for what matters to the actual thread, anyway, I read LG replaces the defective devices under warranty without fuss. If the device is out of warranty, a diy repair is pretty easy to people savvy with tools.
Anyway, there is a couple threads here that talk about the issue:
http://forum.xda-developers.com/nexus-4/help/q-t2810588
http://forum.xda-developers.com/nexus-4/help/screen-touch-test-results-t2822075

This isn't the users' fault. Take a look at this: https://productforums.google.com/forum/m/#!topic/nexus/7SNIT8xPYzc
The repair costs in Sweden are so high, I might aswell get a new phone. I didn't even get this phone for 350$, LG sells it for 500$ in non-google play countries. And btw, half of my screen is not working now.

Or maybe you spent the last year keeping your phone in your pocket instead of a belt case and damaged it, or dropped it, or got water on it, or any of the other 10 million things that could damage an LCD/ digi. While I understand you have a problem and are looking for someone to blame....99% of these issues are due to physically caused damage and not defects. I have 2 teenagers.....I know how they treat their phones and I spend a lot of time repairing them after " I didn't do anything"

Same here
I'm having the exact same digitizer problem with my Nexus 4. First, a band of 8mm at the bottom of my screen became unresponsive, then a week later, the band grew to about 14mm.
I've had my N4 for 15 months. Bar two hairline cracks on the back panel (around the rear camera and speaker) my phone is mint. Barely a scratch on the digitizer front panel, and yet, it's failing. The weirdest part is, the otherwise lifeless zone at bottom of my screen occasionally springs into action with erratic ghost touches on my nav bar. I'm working around the problem at the moment, however, if the dead zone gets any higher, my phone will become unusable.
Reddit, YouTube and Google support are full of similar occurrences, and still not a peep from Google or LG.

My wife and I both have been using nexus 4 phones since it launched nearly two years ago. Hers started doing this 3 months ago and is practically unusable now. Mine started doing it last month and is getting worse too. I always thought of it as a great device and thought highly of LG's build quality but its hard to have those feelings now. Seems related to age + heat. Will be trying a different manufacturer next time since her phone has always been in a case and is flawless. Mine is banged up bad without a case but lasted longer.

Also my 16 monts old N4 two weeks ago after a run in hot humid weater followed by a very long phone call started to show problems at the bottom of the screen (no swipe up to activate Google Now) and in a couple of days all the lower portion of the touch became unresposive as clearly showed activating the pointer position under the developer options menu. Does anybody know exactly where is the problem? Digitizer connector, synaptics chip, cable? At present I'm trying to convince Google UK to issue an RMA in Italy where I'm now and would appreciate hints how to achieve that as it seems they offer RMA only to a country where the Nexus 4 was originally available on the local Play Store.

maulich said:
4 nexus 4's in the family most almost 2 years old......never a problem. This kind of crap reminds me of the " my back glass just exploded on its own" thread. Let's not make blanket statements.....digitizers on phones malfunction all the time....on all brands, probably due to your mistreatment.
Click to expand...
Click to collapse
back glass does crack on some phones when there is sudden change in temperature ,it happened on xperia z as well dont be so naive , the probability of mistreatment has nothing to do with factory defects

My digitizer works fine until the batter gets to about 80% .... then the screen freaks out and the phone turns off.... fun stuff!

fahadsul3man said:
back glass does crack on some phones when there is sudden change in temperature ,it happened on xperia z as well dont be so naive , the probability of mistreatment has nothing to do with factory defects
Click to expand...
Click to collapse
Ya right....ignorance......

This is actual real problem. My Nexus 4 works fine. But replaced the digitizer on my brother's after the bottom half died. Just go on eBay and buy the panel for around 50 bucks. About an hour of work
Sent from my Nexus 4 using Tapatalk

repaired my screen
i replaced the screen after just 1yr 7 days. I live in India so phones available are quite cheap and the screen replacement cost was cost of an average smartphone but still i replaced it . I just want to know whether the replacement screen will have a digitizer problem after 1yr. I also had to replace the battery.

4 Screens replaced, the last 2 had bad digitizers?
I've replaced cracked screens 4 times now... the 3rd developed issues with the touchscreen going unresponsive every once in a while (I would tear down the phone again and again and finally the touchscreen would inexplicably begin working again.) I Finally cracked that one and now the new one has the same issue. I installed the new screen/digitizer, again with some difficulty , After a few reboots for whatever reason, suddenly unresponsive. Reboot 4 more times and it's back. Initially I'd thought I just bought a bad replacement screen but two in a row is pointing me towards .. well, something else...
Looking closely at the new component I'm a bit concerned as the text on the ribbon cable from the digitizer is labeled "Snaptics" rather than "Synaptics" though the chip itself is labeled correctly...
Sigh...
In any event, I was hoping someone could possibly shed some light onto this. 4 screens later I'm a bit sentimental and would hate to have to retire my N4.

I almost replaced my screen assembly because I had the dreaded dead band in the middle of my screen. It was present in TWRP so I figured the digitizer was bad. Then I started to get screen jitters and ghost touches. I tried wiping everything, new ROM's, etc. I final flashed the last PA KitKat beta and the 4.4 Gapps. Problem solved. I re-flashed the PA 5.0.2 Alpha 2 and there are no problems anymore. I was convinced it was a hardware problem because the problem mirrored every N4 digitizer problem thread that I saw.

A friendly warning about the waterproofness of the Z3C

Hi guys,
These forums has helped me a lot so here I am trying to give something back. So here's what happened.
I have just received my Z3C from the Sony service centre as the waterproofness of this phone is sadly, not that reliable. I went swimming in a river with this phone while taking pictures and shooting videos, and the next thing I know. Bam, the screen goes dark and the phone was dead. I did not submerge it for a long period of time either. I took underwater videos for around 2-3 minutes and I resurface it again. It worked flawlessly for the first 2 videos but the third time is really not the charm. I thought the battery was dead at first but later that night when i tried to charge it, i saw water vapours inside the lens and that was when I realised the horror that I am in.
I did secure the two flaps many times before diving into the water so its not an issue of carelessness. The incident also happened after 1 and a half months after I owned the phone so I don't think the integrity of the rubber flaps would have been compromised by constant opening and closing for charging by then. If it is, then it is another thing that we should be worried about.
What I think happened was the current in the river (although not strong) might have had an effect on the integrity of the rubber flaps and caused the leak. I have submerged my Z3C in the bath tub a couple of times before and it was fine. However, the currents of the river might not be that forgiving towards the phone. THEREFORE, I urge caution towards my fellow Z3C users when taking it towards watery places as you might taste the same tears of disappointment just as I had.
Don't get me wrong, the phone is awesome, and I still love it very much, but lets just say that I will not be putting it even near a glass of water next time around. Hope this post can help save a few people from suffering the same fate as I am in the future.
Thank You.

Curious if you're going to make a warranty claim. The waterproof feature is a Catch-22: there's no way to substantiate the user's claim that the flaps were all properly sealed, so Sony will say that water intrusion was due to carelessness.

I washed my phone under tap and screen went after 20 min black.
Then I vacuumed the hell out of it, both flaps open, one connected to the vacuum cleaner.
Flap markers were white btw.
After vacuuming screen was alive again, but digitizer was dead.
Warranty service accepted the phone, no problem with that, but they couldn't fix it.
At first after the screen change, the vol up didn't work.
So I sent it back, when I got it mic didn't work: my calls had noise and voice wasn't audible, plus other party got his own echo back. Without noise supression It was usable.
Sent it back, but after returning mic was still broken, vibrator didn't work and pressure test showed only +-1mbar (it should be about +-10mbar) so it wasn't waterproof anymore.
I made a complaint and got a new phone.
All that back and forth took about 6 weeks.

This is just bad luck. You have a faulty unit. Mine is working fine after some movies into the pool, soda spilled all over it, etc. Thanks for the friendly warning

waterPOOF
A friendly reminder:
Just don't use the phone on any type of water, though it can survive on the rain but as far as i concern, i don't trust the waterproof/water resist of xperia. Don't also use water to cooloff your phone if it overheats. Remove any protective case and cool it down for a minute.
For more protection, you can look for a waterproof pouch with double zip lock if you want to use the phone in watery place. I always use that kind of pouch and i can still shoot nice photos.
Some Info regarding Waterproof and Water Resistant [HERE]

hey,
i got my phone when it came out and washed it every other week with tap water. last week it suddenly turned itself off 20 minutes after i washed it. it kept turning off with three vibrations. after a day i could start it again. two days later the touchscreen didn't work in the center stripe. i sent it in and got a new phone after 3 days. just setting it up right now
i'm disappointed but also happy. anyway, just ordering two new phones for my family which makes it #3 and 4.
so yes, it's not perfectly water proof, but the service was ok (after 3 calls).
cheers,
thobi

kentaurest said:
I washed my phone under tap and screen went after 20 min black.
Then I vacuumed the hell out of it, both flaps open, one connected to the vacuum cleaner.
Flap markers were white btw.
After vacuuming screen was alive again, but digitizer was dead.
Warranty service accepted the phone, no problem with that, but they couldn't fix it.
At first after the screen change, the vol up didn't work.
So I sent it back, when I got it mic didn't work: my calls had noise and voice wasn't audible, plus other party got his own echo back. Without noise supression It was usable.
Sent it back, but after returning mic was still broken, vibrator didn't work and pressure test showed only +-1mbar (it should be about +-10mbar) so it wasn't waterproof anymore.
I made a complaint and got a new phone.
All that back and forth took about 6 weeks.
Click to expand...
Click to collapse
Oh wow, to think that someone had actually suffered the same fate as I am. For the warranty claim, I did sent it back for repairs but after I got back, it just came back with more problems. As a result I had to send and resend the phone for a total of 3 times. In the end, I also requested a new phone and they did agree to it (After countless phone calls and arguments). However, the overall process took me over 4 months (no kidding) and god knows how I feel during that time. Not every country's Sony service centre was excellent and mine was particularly bad. Still, I'm glad you could get a new one for your troubles as well .

People,
I have an old z3c, second hand, with back cover replaced by my self and a shabby flap.
Trust me, I am a perfect unconscious without care for his own things.
This to say that I'm used to clean my phone under tap water, and during these holidays, I make some videos under river and waterfall, and also a lot of photo and video under the sea!
Yes, I'm unconscious and luky, but just to say that not all z3c are defective in waterproof

When a phone or anything says ''water proof'' to me that means ''Slightly better than water resistant''
I dont ever intend to submerge my Z3C in water. To me it just adds a little bit of peace of mind when it comes to spills or accidental submersion and a quick pull out of water.

thobi3 said:
hey,
i got my phone when it came out and washed it every other week with tap water. last week it suddenly turned itself off 20 minutes after i washed it. it kept turning off with three vibrations. after a day i could start it again. two days later the touchscreen didn't work in the center stripe. i sent it in and got a new phone after 3 days. just setting it up right now
i'm disappointed but also happy. anyway, just ordering two new phones for my family which makes it #3 and 4.
so yes, it's not perfectly water proof, but the service was ok (after 3 calls).
cheers,
thobi
Click to expand...
Click to collapse
Why wash it every week? haha..

I also met this problem last week. It was not really water-proof.
I only washed it for 30 seconds and the screen went dead. I send it to the support to repair it, after they check it they found it is impossible to repair. Hopeful they send me a new one back. I swear this time I will never trust its water proof.

One thing i have noticed about the seals under the flaps. They need to be carefully cleaned BEFORE you close up the flap. Not a problem for the one over the SIM card as its rare to open this.
Major issue i think for the one over the USB port. I have usually found that after opening there are "bits" in there where they can interfere with the seal. They accumulate on the phone and case in normal use, and then drop in when you open the flap.
I use a magnetic charger and really only use the USB for large file transfers from or to the PC, and under my PC screen i have a good quality paintbrush and i check to make sure no hairs get left behind.
The seal just slides in much like a lot of "tough" cameras. Pressing the flap in hard makes no difference. The seal and mating surface must be clean and smooth.

Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway: https://www.youtube.com/watch?v=dZRAL7Tcln0
Just use your phone... :good:

Wew
Foxhunter123 said:
Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway:
Just use your phone... :good:
Click to expand...
Click to collapse
The fact that you have read countless post about this phone being not waterproof just proved my point. I did not post this just so I can diss the Z3C. It is a great phone and I have submerged and wash it under the tap water before and it worked fine. But with time (1 moth and a half) that is not so anymore. However, the purpose of this post is only to serve as a friendly WARNING for fellow Z3C users. If you have read my post and you still feel confident about its waterproofness when some commercial tells you so, then by all means submerge it as you please. I'm just here to exercise caution as I do not want others to suffer the same fate as I did. When your phone is breached by water, and your screen goes completely dark, dead and the warranty no longer covers it....Well, I hope you are a rich person :fingers-crossed:

Wew...
Gh0stzer0 said:
The fact that you have read countless post about this phone being not waterproof just proved my point. I did not post this just so I can diss the Z3C. It is a great phone and I have submerged and wash it under the tap water before and it worked fine. But with time (1 moth and a half) that is not so anymore. However, the purpose of this post is only to serve as a friendly WARNING for fellow Z3C users. If you have read my post and you still feel confident about its waterproofness when some commercial tells you so, then by all means submerge it as you please. I'm just here to exercise caution as I do not want others to suffer the same fate as I did. When your phone is breached by water, and your screen goes completely dark, dead and the warranty no longer covers it....Well, I hope you are a rich person :fingers-crossed:
Click to expand...
Click to collapse
Well my point is that there are many threads (not countless... ) about this phone not being waterproof and that is just WRONG!
This phone is build to be waterproof, it is commercialized to be waterproof (and yes!!! when Sony focuses that much on how you can use this phone under water then you should also expect the phone to actually be waterproof...) and it is sold to be waterproof...
As long as the flaps are closed properly it is waterproof!
Every post about the phone not being waterproof is a warranty issue because it's a faulty unit.
It's very nice of you to come with this friendly warning but it's almost the same as saying to people, that they should not drive around on their bicycle because they might risk to get a puncture...
So far my phone has been under water many times - also in rivers with strong water - and there hasn't been any problems what so ever and if it should ever come to the day, that my phone breaks due to this usage then it will be a warranty issue because the phone is supposed to be waterproof... :good:

As long as the flaps are closed properly it is waterproof!
Click to expand...
Click to collapse
The problem is imo in the rear glass or screen sealing which starts leaking over time.
Markers under the flaps were white when my phone died after washing under the tap.

Foxhunter123 said:
Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway: https://www.youtube.com/watch?v=dZRAL7Tcln0
Just use your phone... :good:
Click to expand...
Click to collapse
Well, so much for SONY standing behind the waterproof claim:
http://www.xperiablog.net/2015/09/10/sony-changes-stance-on-waterproof-phones-do-not-use-underwater/
This is technically the right thing for Sony to do, but it sure is complete BS that they wait until after they sell millions of these under false pretenses.

:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Well I will still continue using my phone under water... Sony sold this phone to be waterproof and just because a tech site brings an article about problems it doesn't mean that the normal user should have heard about it...

Foxhunter123 said:
:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Well I will still continue using my phone under water... Sony sold this phone to be waterproof and just because a tech site brings an article about problems it doesn't mean that the normal user should have heard about it...
Click to expand...
Click to collapse
I agree, but the tech site is doing what Sony isn't, and that's being transparent with this new info. Song is basically making changes to its warranty and support policy without informing the customer. If something does happen to our phones, then Sony will say it's not covered because of this fine print.
If HTC ever makes another compact flagship, Sony would lose me as a customer.
Sent from my D5803 using XDA Free mobile app

well, add me to the list of people who lost their phone to water damage.
I made the pressure test before entering in a small lake and it all looked alright. after taking some pictures the screen started switching itself on and off.. I immediately switched the phone off, took out the memory and sim cards, left the flaps open and put in in a dry place. Once I got home I put it in a bowl of rice (which is supposed to absorb the remaining humidity) but after a night it still wouldn't switch on.
I have used the phone under water on several occasions before, so it's not that it was faulty from the beginning. What I noticed is that on the inside of the flaps there is a small rubber sealing, which came off almost by itself when I opened the flap to get the water out.. I guess that could be the issue.
Farewell to the z3c forums, I won't spend another 400 bucks on a z3c so for the time being, I'll revert my old s4 mini..