Static from aux cable... (Fix)! - Verizon Samsung Galaxy S7 Edge Questions & Answers

I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Hope it works for you!

jayb222 said:
I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Hope it works for you!
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You know I love to you right!!!!!... I thought I messed up my phone by doing water tests... Lmao....this worked instantly.....thank you!!

Solution Partially works
I've owned 2 Samsung Galaxy s7s and the UHQ toggle works but I still get a hiss when I'm in an application and there is no sound playing. For example, when I have the GPS on, I hear the hiss until the navigation starts talking. This is the same situation with podcasts and spotify. It's annoying but is it just me? I'm ready to downgrade to the S6

If you are using it for AUX in, you can eliminate the hum from ground loops by adding a Y adapter, and a set of headphones to the mix of your aux in, it will cancel the ground loop in the headphones and will be crystal clear for you.

d33dvb said:
If you are using it for AUX in, you can eliminate the hum from ground loops by adding a Y adapter, and a set of headphones to the mix of your aux in, it will cancel the ground loop in the headphones and will be crystal clear for you.
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Really? This works?

kcb2627 said:
Really? This works?
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You'd probably be better off with a ground loop isolator. Less clunky.
https://www.amazon.com/Mpow-Ground-...75153270&sr=8-1&keywords=ground+loop+isolator

Related

[Q] Playback through Car aux connection

I play audio podcasts through car's aux in and just plug in the other end to my Focus's headphone jack. I have noticed that many times the podcast suddenly lowers volume to nearly inaudible levels and happens intermittently.
Once the problem shows up if I
- play songs, the volume level is fine
- stop and start playback of podcast, the problem persists.
- unplug and continue playback on Focus' speaker, the volume level is just fine
- unplug and plug it back in and the problem goes away.
- never have this problem when playing back over headphones (when in gym)
I have this problem only with Podcasts and don't get it at all with songs or videos.
Anyone else noticed this?
Audio output sucks on this phone, that is for sure. Major issues. Sorry to hear about yours.
Thresher said:
Audio output sucks on this phone, that is for sure. Major issues. Sorry to hear about yours.
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how so? i'm not having any problems at all.
Did any of you notice it's not your standard 35mm jack? The headphones that come with the phone are clearly deeper than the standard jack, and have two bands around it instead of the normal one.
I presume you are using standard cable to connect to car's aux jack....
I would check to see if there is a special samsung accessory to make the proprietary jack into a standard aux output?
Samsung are notorious for using this style of jack on their phones. The Galaxy line of android phones use the same jack.
dead_on_the_floor said:
Did any of you notice it's not your standard 35mm jack? The headphones that come with the phone are clearly deeper than the standard jack, and have two bands around it instead of the normal one.
I presume you are using standard cable to connect to car's aux jack....
I would check to see if there is a special samsung accessory to make the proprietary jack into a standard aux output?
Samsung are notorious for using this style of jack on their phones. The Galaxy line of android phones use the same jack.
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that is weird. i hook mine up to my car with the same jack i used for my iphone with no problems. in fact i am under the assumption the sound quality is actually better than with the iphone.
maybe this is a canada thing?
The plug is set up to use headsets with the microphone, and may not work well with some older stereo audio cables. However, I have used it with a podcast and found it to work quite well. I suggest trying another cable, cuz the Focus works fine.
The line level output of the 3.5mm jack is approx. 40% less than that of the iphone, or my HTC Tilt2. That is the issue I have and that others have commented on.
For instance, iphone plugged in playing on my car stereo, Panteras Cemetary Gates @ 320kbps MP3 is mind boggling loud at 50% volume on the car and 100% volume on the iphone. With the Focus the car stereo volume needs to be at 90% to be equal to the volume of the iphone.
Also, since the Focus needs to be at 100% and the car stereo nearly 100% you hear the phones whining, hissing and popping and every non-music portion.
Super lame.
There's some volume problems that I've noticed on the Focus, in that it's not consistent through playback sessions and such.
The iPhone 4 uses a Cirrus Logic codec with an integrated headphone amplifier, the Focus seems to use the built-in codec with it's headphone amplifier, which might not have the same amount of oomph.
I've measured a 7-8dB lower volume on the Focus when using a line-out cable to an Audio Precision test machine.
Thanks for reporting that! Great post.
Does anyone have this problem?
Ok, I have a mp3 car adaptor that I used with my Tilt and Tilt2 without any problems. Rich sound and bass. I plugged in my Focus (just got it last night) and music only comes out one speaker.
In my '95 M3, I run an Alpine HU (9814 IIRC) with a Line in Adaptor, I run very HD (thick) gold plated lines and a Splitter (all from Monoprice.com, one goes to my portable Sirius, other pops up by my center console sunglass cubby, split happens under the passeger seat) and I usually have my 120Gb Zune attached to it, but I tried with the Phone the other day and it worked great. Played a Tool concert and it sounded as good as the Zune. Like the Zune I set the volume to about 80%, still had plenty of head room for serious volume in the Alpine. (only way to listen to Tool is LOUD!) I do run an old school Pioneer Amp, Pioneer Kevlar Components, 2 JL Audio Stealth Boxes (each is an 8" Sub).
I want to escalate this issue but I need you guys to quickly reply on the MS forums so that it gets taken seriously. Please hit the "I need an answer too" button and give some sort of descriptive reply.
http://social.answers.microsoft.com...7/thread/9c92dad9-5e12-465d-a0fb-b9465179b436
I hope that his is a software side optimization since we are able to make the volume higher with the diagnostic codes.
I added my vote there.
Raptor550 said:
I have a second complaint. When I stick a headphone jack in the mic turns off, it probably is expecting an inline mic with the headphones. My problem is when I then go to pull out my headphones the phone doesn't notice and will continue to not hear. It takes two or three times reinserting and pulling out the headphones to remidy this. Is anyone else haveing this issue.
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Same problem here. But is worst, I connect the Focus to my Car Auxiliary jack to use it as a mega speaker, I mean, when someone calls I can hear them, but they can not hear me. The microphone is dead when I plug it in. Someone knows a fix for this?
jaraya13 said:
Same problem here. But is worst, I connect the Focus to my Car Auxiliary jack to use it as a mega speaker, I mean, when someone calls I can hear them, but they can not hear me. The microphone is dead when I plug it in. Someone knows a fix for this?
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Can't say that I have a fix for it, but it may be the connection your cable is making with the jack in the phone. I do the same thing, have the phone mounted in a jack around the same height as my head unit and people hear me fine when I speak during a call. I am currently using a cable from radioshack designed for recessed headphone jacks. Can't think of the brand off the top of my head however.
rswilson411 said:
Can't say that I have a fix for it, but it may be the connection your cable is making with the jack in the phone. I do the same thing, have the phone mounted in a jack around the same height as my head unit and people hear me fine when I speak during a call. I am currently using a cable from radioshack designed for recessed headphone jacks. Can't think of the brand off the top of my head however.
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Hi pal, thanks for the reply, but I couldn't understand very well your explanation. What is a recessed headphone jack? What is the head unit?
Thanks in advance!
I have not noticed this problem however the microphone shutting off is very annoying and funny since at&t says texting while driving is unsafe yet i have to unplug my phone while driving to turn on speaker and talk. they need to fix that ASAP

[Q] sound plays on the speakers even if there is a headest plugged on the tab

Hi
Yesterday I wanted to look at a movie on my tab;
I plugged a headset on the tab, and started to play the movie.
The curious thing is that the sound came both from the tab speakers and in the headphones.
How could I do to have the sound ONLY on the headphones ?
Thanks
Nico
The Tab should simply recognize the jack has been plugged in, and deliver sound only to the headphones.
Is it playing on BOTH the headphones and speakers, or just the speakers?
As a simple test, check if you get the same problem using a different set of headphones.
I've had a similar experience a few times, where the sound will play out of both the speakers and the headphones (annoying those sitting next to me on planes). What worked for me was simply unplugging the headphones and then plugging them back in again, until you see a small headphone icon on your status bar. Once you see that icon, you can be fairly certain the sound is only coming out of the 'phones.
I know it's a simple remedy, and you have probably tried it already, but that's what worked for me.
I forget what the app is but there is an app in the market that will solve this problem if the unplug and replug method doesn't work for you.

Quick question - headphone click sound

When I use my Bose QC15 headphones with my phone, if I launch an app or press one of the nav keys, I hear a clicking sound through the headphones, like it is turning off and on almost.. I know that sounds odd, but I was wondering if anyone else has this issue and has a possible solution?
Also, when audio is playing this noise stops. It is only when there is no audio playing.
Thanks.
Hi, I'm experiencing the same thing. I bought earphones by Aukey on Amazon and they were doing this clicking that got progressively worse as the call went on. I now bought a pair of Gwee buds. Same problem. Both sound fine on regular audio video and on other phones...
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I can report the same problem as well. I have a pair of RHA T20, and I can hear the clicking sound whenever I enable "reverberation" in Viper4Android. Maybe it's your sound setting?
Odds enough, it happens only one the ear that has the Mic attached to it on the Green buds. I'll try the aukeys to compare. I check the sound settings and get back to you too
Sent from my SGH-I317M using Tapatalk
6P noise also
I use my 6P in my car for navigation and occasional music. I use a cable to connect from the headphone jack to the aux in on the car's sound system. Very often, but not always, I get what sounds to me like cross over noise, playing on both channels. Rhythmic ticks and taps, some buzzes and so forth. I believe it to be digital noise, bleeding in from god knows where. It corresponds to touchscreen activity, and only occurs when the 12v adapted power supply is plugged into the phone. Unplug the USBc and all is quiet, except for what is supposed to be coming through.
I've searched quite a bit and this thread is the closest I've found to my experience. Any ideas?

Galaxy s7 Edge Major problem with headphone jack & Bluetooth

So i just got my phone on march4 and i found out 2 major problems on my s7 edge i did a research and seems to be im not the only one with this issue.
1- Bluetooth doesnt work with any wireless speaker i can connect the phone to the speaker but the music come from the phone speaker.
2- the headphone jack make static and horrible noise when you use a aux cable (for example i use my phone on my car with a aux cable and this static breaking noise is problem) now seems to be that the cord doesnt go all the way in into the headphone jack which is a huge concern to me.
3- when you are trying to listen music or audio trough the 2 option above the volume rocker only change the Ringtone volume not the Music/audio volume another big problem.
4- the stock music player is gone
A last i call samsung regardless the problem and they told me they will escalate the situation and they told to go to my carrier to order a replacement if i want to. so people remember you only have 15 days to return or get a replacement if you have the same problem.
All audio related - Sounds handset specific? Good luck on the replacement
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Has to be defective unit
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1- i am using it in my car as bt speaker listening to pandora no prob
2- using jack for speakers at work all night pandora no static (change ur aux maybe?)
3- perfectly working for me
4- i dont see it too lol i see google play music and milk music thats it
I can't believe that these issues could be in all S7! In my opinion, it sounds like it's a faulty handset
We ordered two S7's and we are having the same noise issues with headphones. It makes a horrible noise but only when we are in the house. If you go outside, the noise stops. We have tried various things like disconnecting the wifi and nothing works. The headphones worked fine with the S5
1 is an easy fix simply user error, swipe down on the top of the screen and you should be able to select an "Audio Path/Audio Output" and from there select your speakers or headset. As for the static interference, it's hard to say what the source is from but it only occurs (at least for me) in high volume settings. Either get a shielded aux cable or use a portable amp, which is what I've been doing. If you do return it, keep us updated, I'm curious if if the static is "normal" or a defect.
Samsung's music app can be downloaded from "Galaxy Apps"
My husband and I got an s7 edge as well and we hear the same static noise when it's plugged into the aux cable. I've been thinking about taking it to my att store to see if they can help.
Static noise fix!!!
First you want to open up settings and go into sound and vibrations then you want to scroll down to swap sound quality and effects when you have an aux cable plugged in go ahead and switch the HQ upscaler from off to on and that is your solution to fixing static noises with the galaxy s7 and the galaxy S 7 edge. Everyone's welcome
I'm having the static issue as well. As soon as I touch the headphone jack (on the cord) the static is noticeable. The volume also changes.. Tried 3 different headphones, all the same.
Does this happen to anyone else?
Static issue is gone. However using the audio cable plugged into the auxiliary port in my car the audio sounds as if I'm listening through the speaker on the bottom of the phone but it's coming through the car speakers. I've tried every different setting in sounds and equalizer setting and nothing works. Looks like I may be sending 4 phones back and going with the G5
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Stock music player is not gone. Its in sam market. Taken away to make the software as bloatwarefree as possible. Blutooth through car speaker also works fine here.
Sent from my SM-G935F using XDA Free mobile app
Just curious if anyone has tried to use an auxiliary cable and plug it into the auxiliary port on their car stereo? How is your audio coming through?
IVIatthew said:
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
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Mine is having exactly the same issues as yours! The only way to avoid such noise is to use the BLUETOOTH speakers/headphones. What can we do now? Ask samsung to give us a new s7edge to try? Is S7e all like this?
I have a lot of static through car speakers with auxiliary cord
I've now tested 4 different headphones, 3 of them give static at the lightest touch to the headphone jack, 1 works perfectly fine.
I've never had this issue with any phone before and I have no idea what's causing it. UHQ setting doesn't make any difference.. Is it the IP68 rubber inside that's causing it?
I haven't got any of these audio issues, but allow me to list the devices I use:
BT to Mazda 6. No issues.
BT to Sony SBH-80 headphones. No issues.
BT to LG 'sound base' LAP250H. No issues.
Wired to Sennheiser sports headphones. No issues.
What I would say with aux cables, is that the quality of the cable can be the problem. If you've bought a very cheap cable off eBay then you might want to try a better quality cable - see if you're lucky enough to test one from an audio shop but DON'T let them talk you into buying some stupid £20/$20 3.5mm jack.
For bluetooth the phone will need to recognise the device as being able to play audio. There's two bluetooth outputs detected by my Mazda; I can either have the car take audio only, phone only or audio+phone. Now obviously a bluetooth speaker should default to taking audio, but I wonder if the speaker itself is at fault?
jr64007 said:
I have a lot of static through car speakers with auxiliary cord
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I've tried both of our Galaxy S7 Edge and S7's and different types of audio cables and with every one of them there is a problem with poor volume level where I can max the volume on both the car stereo and the phone and there's no bass. I've even taken them to Best buy and tried them on aftermarket radios and produce the same results. The samsung rep gave me the 800 number to Samsung.
I want to know if it's a hardware or software issue.

Line out audio hiss/bad headphones fine.

So first day with the phone and I get in the car to listen to music and there's a hiss and just weird noises. I'm like awe crap, I've got a bad one. I pull out some headphones and there's no hiss.
I restart the phone and plug it back into the car and still a hiss, retest headphones, they are fine.
Is it bad or is everyone getting this. My note 5 is fine on both with the same test.
It's worse when charging, but my other phone [Note 5] is dead silent. When charging it's extremely bad, like an fm station losing signal.
Also posted this on redit and others are having the same result.
Try different auxiliary cable to further you hypothesis. But haven't noticed this. Will test in the am.
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I originally had this in the verizon Q&A.
I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Let me knowif it works for you!
jayb222 said:
I originally had this in the verizon Q&A.
I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Let me knowif it works for you!
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I'll be trying that first thing when I leave for work
I am an Android newbie who ran into this problem earlier today as well. I switched the upscale feature on and the problem still persists. To note I was listening to a song via YouTube.
Mattressguy said:
I am an Android newbie who ran into this problem earlier today as well. I switched the upscale feature on and the problem still persists. To note I was listening to a song via YouTube.
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Try toggling off and on again the uhq button
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GermanGuy said:
Try toggling off and on again the uhq button
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Will do thanks
GermanGuy said:
Try toggling off and on again the uhq button
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Toggled off and back on. The hiss or Humm is gone but the audio quality is the same as the speaker on the phone itself. I played with each equalizer setting to get it to sound normal to no avail. Guess I'm going to walk into a store tomorrow with audio cable in my hand and try display device and my device and see if there is a difference
THANK YOU!!!
Wife took my aux cable out of the motor home. I got it back to use my new S7 for the first time and HORRIBLE static. Proceed to blame wife for breaking the cable. Buy a new cable ... still hisses (uh oh, perhaps I should not have been so quick to blame the wife). Try on my home stereo, no hiss. Try in my trucks aux jack with same cable, no hiss. Try the same cable in RV, terrible hiss.
Interestingly, I found that if i had the volume on the phone down around 1/3 there was no hiss, but with the stereo all the way up the music was too quiet. But, 1 click on the phone volume up button, terrible hiss. One click back down, hiss goes away. When I first had the problem a few days ago, the hissing would actually vary with the beat of the music ... so weird.
Anyway, just went out to the RV, plugged in my phone, playing the music with terrible hiss. Flip the UHQ toggle and miraculously the hiss is gone!!!
So happy to find this easy solution. No idea what Samsung did to screw this up in the first place.

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