So i just got my phone on march4 and i found out 2 major problems on my s7 edge i did a research and seems to be im not the only one with this issue.
1- Bluetooth doesnt work with any wireless speaker i can connect the phone to the speaker but the music come from the phone speaker.
2- the headphone jack make static and horrible noise when you use a aux cable (for example i use my phone on my car with a aux cable and this static breaking noise is problem) now seems to be that the cord doesnt go all the way in into the headphone jack which is a huge concern to me.
3- when you are trying to listen music or audio trough the 2 option above the volume rocker only change the Ringtone volume not the Music/audio volume another big problem.
4- the stock music player is gone
A last i call samsung regardless the problem and they told me they will escalate the situation and they told to go to my carrier to order a replacement if i want to. so people remember you only have 15 days to return or get a replacement if you have the same problem.
All audio related - Sounds handset specific? Good luck on the replacement
Sent from my Nexus 6P using Tapatalk
Has to be defective unit
Sent from my SM-N920W8 using Tapatalk
1- i am using it in my car as bt speaker listening to pandora no prob
2- using jack for speakers at work all night pandora no static (change ur aux maybe?)
3- perfectly working for me
4- i dont see it too lol i see google play music and milk music thats it
I can't believe that these issues could be in all S7! In my opinion, it sounds like it's a faulty handset
We ordered two S7's and we are having the same noise issues with headphones. It makes a horrible noise but only when we are in the house. If you go outside, the noise stops. We have tried various things like disconnecting the wifi and nothing works. The headphones worked fine with the S5
1 is an easy fix simply user error, swipe down on the top of the screen and you should be able to select an "Audio Path/Audio Output" and from there select your speakers or headset. As for the static interference, it's hard to say what the source is from but it only occurs (at least for me) in high volume settings. Either get a shielded aux cable or use a portable amp, which is what I've been doing. If you do return it, keep us updated, I'm curious if if the static is "normal" or a defect.
Samsung's music app can be downloaded from "Galaxy Apps"
My husband and I got an s7 edge as well and we hear the same static noise when it's plugged into the aux cable. I've been thinking about taking it to my att store to see if they can help.
Static noise fix!!!
First you want to open up settings and go into sound and vibrations then you want to scroll down to swap sound quality and effects when you have an aux cable plugged in go ahead and switch the HQ upscaler from off to on and that is your solution to fixing static noises with the galaxy s7 and the galaxy S 7 edge. Everyone's welcome
I'm having the static issue as well. As soon as I touch the headphone jack (on the cord) the static is noticeable. The volume also changes.. Tried 3 different headphones, all the same.
Does this happen to anyone else?
Static issue is gone. However using the audio cable plugged into the auxiliary port in my car the audio sounds as if I'm listening through the speaker on the bottom of the phone but it's coming through the car speakers. I've tried every different setting in sounds and equalizer setting and nothing works. Looks like I may be sending 4 phones back and going with the G5
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Stock music player is not gone. Its in sam market. Taken away to make the software as bloatwarefree as possible. Blutooth through car speaker also works fine here.
Sent from my SM-G935F using XDA Free mobile app
Just curious if anyone has tried to use an auxiliary cable and plug it into the auxiliary port on their car stereo? How is your audio coming through?
IVIatthew said:
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Click to expand...
Click to collapse
Mine is having exactly the same issues as yours! The only way to avoid such noise is to use the BLUETOOTH speakers/headphones. What can we do now? Ask samsung to give us a new s7edge to try? Is S7e all like this?
I have a lot of static through car speakers with auxiliary cord
I've now tested 4 different headphones, 3 of them give static at the lightest touch to the headphone jack, 1 works perfectly fine.
I've never had this issue with any phone before and I have no idea what's causing it. UHQ setting doesn't make any difference.. Is it the IP68 rubber inside that's causing it?
I haven't got any of these audio issues, but allow me to list the devices I use:
BT to Mazda 6. No issues.
BT to Sony SBH-80 headphones. No issues.
BT to LG 'sound base' LAP250H. No issues.
Wired to Sennheiser sports headphones. No issues.
What I would say with aux cables, is that the quality of the cable can be the problem. If you've bought a very cheap cable off eBay then you might want to try a better quality cable - see if you're lucky enough to test one from an audio shop but DON'T let them talk you into buying some stupid £20/$20 3.5mm jack.
For bluetooth the phone will need to recognise the device as being able to play audio. There's two bluetooth outputs detected by my Mazda; I can either have the car take audio only, phone only or audio+phone. Now obviously a bluetooth speaker should default to taking audio, but I wonder if the speaker itself is at fault?
jr64007 said:
I have a lot of static through car speakers with auxiliary cord
Click to expand...
Click to collapse
I've tried both of our Galaxy S7 Edge and S7's and different types of audio cables and with every one of them there is a problem with poor volume level where I can max the volume on both the car stereo and the phone and there's no bass. I've even taken them to Best buy and tried them on aftermarket radios and produce the same results. The samsung rep gave me the 800 number to Samsung.
I want to know if it's a hardware or software issue.
Related
Hi,
I've noticed an audio output distortion of some frequencies when listening to music, in the sound coming out of the 2.5mm jack.
When the speakers on the device is used, there is no problem.
When I plug the headphone, there is sound output, I hear the music, but some frequencies are lowered so much that I can't hear the singers voice. When I unplug, the speakers work fine and I can hear the singer again.
In additon that, most of the background instruments can be heard as well as the backvocals, if they are female.
It's like the sound is being processed (like an equalizer) when I plug the headphone, some frequencies are lowered, given some echo, reverb etc.
I don't understand how this is possible. I am thinking of a hardware contact problem, but it's hard to believe if this is a hw problem.
I've tried two firmwares (2.16.x, 2.25.11.1) and made hard reset also. No result.
Any ideas?
Note: I can try to actually record the sound tonight if anyone wants to hear.
Best regards,
Fast
maybe try a different headset first?....could be a short in the cable, because what you are describing is a phasing issue with the headset speakers......
Thanks for the response Kiru,
Just tried a different headset plugging it into my HAMA 2.5 --> 3.5 adapter. same result.
I will try the original headphone came with the Wizard. If the source of the problem is the HAMA adaptor, this should resolve it. (i hope it is)
Could you please elaborate on the "phasing issue" ?
fastguy said:
Could you please elaborate on the "phasing issue" ?
Click to expand...
Click to collapse
Hmm....how can I explain.....Let's start with the speaker itself. A speaker has two terminals on it, one postive and one negative. What we want is to have the positve from the source (ie. Amplifier) to the positive terminal of the speaker, and the same for the negative. Since there is a pair of speakers, we want them to be hooked-up correctly. If hook-up correctly then the speakers are in phase with each other, and this is called constructive interference, hence in phase. When ONLY ONE of the speakers is hooked-up backwards, we call this destructive interference, hence being out of phase. Being out of phase causes frequencies to cancel or sound muffled. Hope you kind of get what I mean, but I highly doubt that this is the problem with headphones because heaphones nowadays rarely get manufactured with this problem. This is just the electrical part of phasing. Also, you can have one speaker, and it could sound out of phase because of the distance it is firing from walls or the shape of the room due to the reflections of sound, this is called acustical phasing.
A short in the cable, meaning the positve and negative wire are somewhat touching, can cause a similar effect, and I suspect that this is problem for you. As you now state that you are using an 2.5 to 3.5 adaptor, I would agree with you that most likey you have a faulty adaptor.
Hope this helps! and keep me posted!
Hi again,
Thanks again for the explanation Kiru, I know a bit of electronics so I got the problem.
However, I'm now home and tried to original headset, no result. The same problem is existing.
This makes me believe that I've broken something inside the Wizard which shortcircuits something. I'm very dissapointed.
Maybe the only way is now to buy a stereo bluetooth headset...
Thanks for your help
Any reason that you can't return to orange for repair/replacement?
PROBLEM SOLVED
I got this unit from priceminister second hand. It's origin is not France, I don't have a purchase receipt neither.
By the way, I solved the problem. I disassambled the unit using the info given in one of the posts in the forum. I played a little with the contacts, there was oxidation in the outer solders, i cleared them up etc, it 's working at the moment.
I'll post some pictures afterwards.
and I hope i will be able to reassamble it, I already have a piece of thing which I don't know where to put
I got the same problem. Was working fine for 2 months then all of a sudden the headphone plug is all messed up. Volume is all distorted I can sometimes hear a song but quality is no where near the original. Usually everything sounds echoed. I think something is wrong with the plug
I've had the same problem. The headphone jack on the Wizard is crap. If you have your Wizard in your pocket with an adapter, as you move, the adapter pries back and forth on the jack. This breaks the cheap jack.
If you want to listen to your Wizard as an music player, you should invest in a nice set of bluetooth headphones and only plug the jack in when the wizard won't be moved around a lot, like a home or car stereo.
I recommend Nextlink Spider headphones. They double as a headset and you can navigate through your library with the button on them.
MUSIC Speed
I got the same problem here. The SE stereo btooth headset isnt yet in our place.
Anyway, i experienced this one with ROM2.16 Imate. The sound speed or music speed seems to being played faster than normal. But when i tried to plug the 2.3-3.5 adopter and quickly pull it out, the sound is played in normal speed then. strange.....
are you all sure that the wizard has a stereo output ? I thought it was mono.
Anyway you can get earpieces and headphones with a 2.5mm jack so you don't need a 2.5-3.5mm adapter.
Maybe the contacts on your jack are not connecting properly with the internal contacts of your adaptor
I have found some strange behaviour that i'm hoping someone else can test out on their Galaxy S.
I have found that some headphones seem to work fine with the phone for music playing but others result in the sound being distorted with the vocals being very faint as if the left and right channel are cancelling each other out (with vocals generally being on left and right channel).
The packaged Samsung headphones appear to work properly although the quality seems average. I tried my iPhone headphones but these resulted in the strange sound distortion described above. I also tried a pair of cheap Sennheiser which were a free give away with a purchase from Richer Sounds and they worked well. Another pair of no-name cheap headphones exhibited the same distortion problems as the iPhone headphones.
Oddly, the FM radio sounded ok with all the headphones, it's just the music player that has the problem. I have also tried a couple of other music apps including the doubletwist player to rule out the software.
I'm considering taking it back to the shop to swap for a replacement. I'd be grateful if anyone could try out some headphones (particularly iPhone ones) on their Galaxy S and report their results to see if this is just a quirk with my phone or the Galaxy S in general.
Many Thanks
I just need some clarification because I know that a headset, and not headphones, is delivered with the Iphone. If it was a headset then I might suspect that different Iphones use different polarity as opposed to Samsung. Try out the Samsung headset on the Iphone.
EDIT:
Obviously not the problem. I must have skipped over the radio experience.
I can't post a link to it, but I remembered that GSMArena did a thorough review of the SGS. If you find your way to it, go to page 6 and see the sound chart at the bottom. SGS is superior in sound to iPhone. Perhaps the iPhone headset/headphones and the cheap ones are not sufficient for the SGS? I'm guessing
I had a similar experience when I tried to use the Samsung Spica headset on my HTC Hero. It seems that it might be a difference in polarity as suggested above.
Does all the headsets that give distorted sounds have a microphone on them? (E.g. not headphones)
the iPhone's headphones have extremely high distortion regardless of the media using to play them. The SGS is probably just overpowering them because they are very loud headphones as well/easily powered.
No it's nothing to do with them being overpowered.
I have an expensive pair of etymotic in ear headphones that are exhibiting the very same problem. Strangely I found a fix. They have a microphone on them and pressing in the answer button on them seems to fix the problem. I have taped the button down now and everything works perfectly. The second that button is released though, everything goes back to being faint, muffled and distorted.
Odd!
PS. This isn't just with the music player. I noticed it first watching a video.
It sounds like Samsung has their own way of producing the 3.5mm port with regards to the microphone support.
The Samsung headset distorts music on my HTC Hero.
The HTC headset distorts music on my gfs Galaxy Spica
To be clear, are you saying the problem only affects headsets with microphones? I have etymotic er4p headphones and it would be a deal breaker if they didn't work right with this phone.
If its only showing up in the media player, check that you havent enabled the 5.1 button in the the top right of the player. This can really screw with the sound and entire frequency ranges can be lost. I'm guessing this is whats happening.
The default headphones work fine for me if a little tinny, but with my Senheissers, the results are very pleasing. Apart from a slight gap between tracks that should seemlessly play through, I prefer using it to my iPod Touch. Being able to change tracks and volume without unlocking is a nice feature.
I threw my iPod headphones out years ago, they're the most ridiculous design ever, with the cable tapping the inside sleeve all the time when you walk or run.
k2snowboards88 said:
To be clear, are you saying the problem only affects headsets with microphones? I have etymotic er4p headphones and it would be a deal breaker if they didn't work right with this phone.
Click to expand...
Click to collapse
It sounds like that the problem is with headsets with microphones, yes. Not sure if it happens with all 3rd party headsets w/ mic though.
Considering you have etymotic, and ClownShoes a few posts up have problems with this brand, I guess you're out of luck unless you wanna tape the answering button like he did.
The er4p is just headphones, so it sounds like i'm in luck.
Got my GS a few days ago and im having exactly the same problem with the Etymotic hf2 Headset with mic. So yeah it looks like it the mic that causes the problems.
sim87 said:
Got my GS a few days ago and im having exactly the same problem with the Etymotic hf2 Headset with mic. So yeah it looks like it the mic that causes the problems.
Click to expand...
Click to collapse
It's a little bit crude, but taping the button down does work.
I have the same issue with with Monster Studios even with the cable without the integrated mic. Would be great to have some sort of fix.
Headphone issues
Just thought I would post what I knew about the issue, both me and my dad purchased the same pair of headphones to use on mp3 players (the headphones are ultimate ears metro fi 220 vi's if I remember correctly, these have an in-line microphone as well as a single button for answering calls and to control music playback). Whilst I experienced no distortion when using them on my iPod Classic, my Dad's Creative player would produce the issues described above - he found that either taping the button down or slightly pulling the headphones out would solve the issue however it ended up annoying him so much that he went back to using another set of headphones.
I don't know what causes the issue but I just thought I would let people know
i have some sennsihaur sport headphones which work fine no problems. i also a monster fm transmitter in the car.. again no problesm.. just make sure the volume is not on max but 1 setting below max.
Hmmmm, a few problems here. Obviously the standard Samsung headphones are fine, no humming, no background noise. However if I connect the following:
1. Standard Apple iPhone (with mic) loads of background noise, humming etc
2. Shure (no mic) loads of background noise, humming etc
3. B&O (no mic) loads of background noise, humming etc
4. Shure (with mic adaptor) loads of background noise, humming etc greatly reduced by pressing the mute key.
Using the Shure adaptor with the others resulting in the same as 4.
Needless to say I'm not happy!
That's too bad. Not being able to use my Shure with the phone renders it useless for music and that IS important.
In the SERVICE MODE *#*#197328640#*#* there is an audio menu
there you can change the headset settings too like NR noise reducion.
i did not test and changed the settings but when i had the samsung omnia2 last year
i had some problems with my headset and fix it in in the sevice menu.
when you gonne do some tests write down the orginal settings before you try.
hope this will help some of you..... and post the results
im sure its the jack, cos the galaxy s has a 4pole trrs at left/right/mic/ground
iphone compatible headset have a 4pole trrs at left/right/ground/mic
thats why pressing the mic button clears up the sound as it closes the circuit
so it a matter of finding an adaptor that switches the mic and ground terminals
I have a tf10vi and im trying to diy one
will post the results
Just saw the post and thought I would check mine again, not that I noticed anything....anyway tried few songs and different types and all are sounding amazing, I use Sure 530 so music needs to be no lower than 256 to get the best out of the phones, most of my music tracks are 320bit.
I play audio podcasts through car's aux in and just plug in the other end to my Focus's headphone jack. I have noticed that many times the podcast suddenly lowers volume to nearly inaudible levels and happens intermittently.
Once the problem shows up if I
- play songs, the volume level is fine
- stop and start playback of podcast, the problem persists.
- unplug and continue playback on Focus' speaker, the volume level is just fine
- unplug and plug it back in and the problem goes away.
- never have this problem when playing back over headphones (when in gym)
I have this problem only with Podcasts and don't get it at all with songs or videos.
Anyone else noticed this?
Audio output sucks on this phone, that is for sure. Major issues. Sorry to hear about yours.
Thresher said:
Audio output sucks on this phone, that is for sure. Major issues. Sorry to hear about yours.
Click to expand...
Click to collapse
how so? i'm not having any problems at all.
Did any of you notice it's not your standard 35mm jack? The headphones that come with the phone are clearly deeper than the standard jack, and have two bands around it instead of the normal one.
I presume you are using standard cable to connect to car's aux jack....
I would check to see if there is a special samsung accessory to make the proprietary jack into a standard aux output?
Samsung are notorious for using this style of jack on their phones. The Galaxy line of android phones use the same jack.
dead_on_the_floor said:
Did any of you notice it's not your standard 35mm jack? The headphones that come with the phone are clearly deeper than the standard jack, and have two bands around it instead of the normal one.
I presume you are using standard cable to connect to car's aux jack....
I would check to see if there is a special samsung accessory to make the proprietary jack into a standard aux output?
Samsung are notorious for using this style of jack on their phones. The Galaxy line of android phones use the same jack.
Click to expand...
Click to collapse
that is weird. i hook mine up to my car with the same jack i used for my iphone with no problems. in fact i am under the assumption the sound quality is actually better than with the iphone.
maybe this is a canada thing?
The plug is set up to use headsets with the microphone, and may not work well with some older stereo audio cables. However, I have used it with a podcast and found it to work quite well. I suggest trying another cable, cuz the Focus works fine.
The line level output of the 3.5mm jack is approx. 40% less than that of the iphone, or my HTC Tilt2. That is the issue I have and that others have commented on.
For instance, iphone plugged in playing on my car stereo, Panteras Cemetary Gates @ 320kbps MP3 is mind boggling loud at 50% volume on the car and 100% volume on the iphone. With the Focus the car stereo volume needs to be at 90% to be equal to the volume of the iphone.
Also, since the Focus needs to be at 100% and the car stereo nearly 100% you hear the phones whining, hissing and popping and every non-music portion.
Super lame.
There's some volume problems that I've noticed on the Focus, in that it's not consistent through playback sessions and such.
The iPhone 4 uses a Cirrus Logic codec with an integrated headphone amplifier, the Focus seems to use the built-in codec with it's headphone amplifier, which might not have the same amount of oomph.
I've measured a 7-8dB lower volume on the Focus when using a line-out cable to an Audio Precision test machine.
Thanks for reporting that! Great post.
Does anyone have this problem?
Ok, I have a mp3 car adaptor that I used with my Tilt and Tilt2 without any problems. Rich sound and bass. I plugged in my Focus (just got it last night) and music only comes out one speaker.
In my '95 M3, I run an Alpine HU (9814 IIRC) with a Line in Adaptor, I run very HD (thick) gold plated lines and a Splitter (all from Monoprice.com, one goes to my portable Sirius, other pops up by my center console sunglass cubby, split happens under the passeger seat) and I usually have my 120Gb Zune attached to it, but I tried with the Phone the other day and it worked great. Played a Tool concert and it sounded as good as the Zune. Like the Zune I set the volume to about 80%, still had plenty of head room for serious volume in the Alpine. (only way to listen to Tool is LOUD!) I do run an old school Pioneer Amp, Pioneer Kevlar Components, 2 JL Audio Stealth Boxes (each is an 8" Sub).
I want to escalate this issue but I need you guys to quickly reply on the MS forums so that it gets taken seriously. Please hit the "I need an answer too" button and give some sort of descriptive reply.
http://social.answers.microsoft.com...7/thread/9c92dad9-5e12-465d-a0fb-b9465179b436
I hope that his is a software side optimization since we are able to make the volume higher with the diagnostic codes.
I added my vote there.
Raptor550 said:
I have a second complaint. When I stick a headphone jack in the mic turns off, it probably is expecting an inline mic with the headphones. My problem is when I then go to pull out my headphones the phone doesn't notice and will continue to not hear. It takes two or three times reinserting and pulling out the headphones to remidy this. Is anyone else haveing this issue.
Click to expand...
Click to collapse
Same problem here. But is worst, I connect the Focus to my Car Auxiliary jack to use it as a mega speaker, I mean, when someone calls I can hear them, but they can not hear me. The microphone is dead when I plug it in. Someone knows a fix for this?
jaraya13 said:
Same problem here. But is worst, I connect the Focus to my Car Auxiliary jack to use it as a mega speaker, I mean, when someone calls I can hear them, but they can not hear me. The microphone is dead when I plug it in. Someone knows a fix for this?
Click to expand...
Click to collapse
Can't say that I have a fix for it, but it may be the connection your cable is making with the jack in the phone. I do the same thing, have the phone mounted in a jack around the same height as my head unit and people hear me fine when I speak during a call. I am currently using a cable from radioshack designed for recessed headphone jacks. Can't think of the brand off the top of my head however.
rswilson411 said:
Can't say that I have a fix for it, but it may be the connection your cable is making with the jack in the phone. I do the same thing, have the phone mounted in a jack around the same height as my head unit and people hear me fine when I speak during a call. I am currently using a cable from radioshack designed for recessed headphone jacks. Can't think of the brand off the top of my head however.
Click to expand...
Click to collapse
Hi pal, thanks for the reply, but I couldn't understand very well your explanation. What is a recessed headphone jack? What is the head unit?
Thanks in advance!
I have not noticed this problem however the microphone shutting off is very annoying and funny since at&t says texting while driving is unsafe yet i have to unplug my phone while driving to turn on speaker and talk. they need to fix that ASAP
When I use my Bose QC15 headphones with my phone, if I launch an app or press one of the nav keys, I hear a clicking sound through the headphones, like it is turning off and on almost.. I know that sounds odd, but I was wondering if anyone else has this issue and has a possible solution?
Also, when audio is playing this noise stops. It is only when there is no audio playing.
Thanks.
Hi, I'm experiencing the same thing. I bought earphones by Aukey on Amazon and they were doing this clicking that got progressively worse as the call went on. I now bought a pair of Gwee buds. Same problem. Both sound fine on regular audio video and on other phones...
Sent from my Nexus 6P using Tapatalk
I can report the same problem as well. I have a pair of RHA T20, and I can hear the clicking sound whenever I enable "reverberation" in Viper4Android. Maybe it's your sound setting?
Odds enough, it happens only one the ear that has the Mic attached to it on the Green buds. I'll try the aukeys to compare. I check the sound settings and get back to you too
Sent from my SGH-I317M using Tapatalk
6P noise also
I use my 6P in my car for navigation and occasional music. I use a cable to connect from the headphone jack to the aux in on the car's sound system. Very often, but not always, I get what sounds to me like cross over noise, playing on both channels. Rhythmic ticks and taps, some buzzes and so forth. I believe it to be digital noise, bleeding in from god knows where. It corresponds to touchscreen activity, and only occurs when the 12v adapted power supply is plugged into the phone. Unplug the USBc and all is quiet, except for what is supposed to be coming through.
I've searched quite a bit and this thread is the closest I've found to my experience. Any ideas?
So first day with the phone and I get in the car to listen to music and there's a hiss and just weird noises. I'm like awe crap, I've got a bad one. I pull out some headphones and there's no hiss.
I restart the phone and plug it back into the car and still a hiss, retest headphones, they are fine.
Is it bad or is everyone getting this. My note 5 is fine on both with the same test.
It's worse when charging, but my other phone [Note 5] is dead silent. When charging it's extremely bad, like an fm station losing signal.
Also posted this on redit and others are having the same result.
Try different auxiliary cable to further you hypothesis. But haven't noticed this. Will test in the am.
Sent from my SM-G935V using Tapatalk
I originally had this in the verizon Q&A.
I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Let me knowif it works for you!
jayb222 said:
I originally had this in the verizon Q&A.
I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Let me knowif it works for you!
Click to expand...
Click to collapse
I'll be trying that first thing when I leave for work
I am an Android newbie who ran into this problem earlier today as well. I switched the upscale feature on and the problem still persists. To note I was listening to a song via YouTube.
Mattressguy said:
I am an Android newbie who ran into this problem earlier today as well. I switched the upscale feature on and the problem still persists. To note I was listening to a song via YouTube.
Click to expand...
Click to collapse
Try toggling off and on again the uhq button
Sent from my SM-G935T using Tapatalk
GermanGuy said:
Try toggling off and on again the uhq button
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Will do thanks
GermanGuy said:
Try toggling off and on again the uhq button
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Toggled off and back on. The hiss or Humm is gone but the audio quality is the same as the speaker on the phone itself. I played with each equalizer setting to get it to sound normal to no avail. Guess I'm going to walk into a store tomorrow with audio cable in my hand and try display device and my device and see if there is a difference
THANK YOU!!!
Wife took my aux cable out of the motor home. I got it back to use my new S7 for the first time and HORRIBLE static. Proceed to blame wife for breaking the cable. Buy a new cable ... still hisses (uh oh, perhaps I should not have been so quick to blame the wife). Try on my home stereo, no hiss. Try in my trucks aux jack with same cable, no hiss. Try the same cable in RV, terrible hiss.
Interestingly, I found that if i had the volume on the phone down around 1/3 there was no hiss, but with the stereo all the way up the music was too quiet. But, 1 click on the phone volume up button, terrible hiss. One click back down, hiss goes away. When I first had the problem a few days ago, the hissing would actually vary with the beat of the music ... so weird.
Anyway, just went out to the RV, plugged in my phone, playing the music with terrible hiss. Flip the UHQ toggle and miraculously the hiss is gone!!!
So happy to find this easy solution. No idea what Samsung did to screw this up in the first place.