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Picked up my 32 GS4 yesterday and now I am noticing that the home button is sunk in. It's completely flush with the screen. Doesn't stick out at all. It works completely fine, but makes a really audible clicking noise. Obviously Samsung doesn't manufacture these all the same. I am worried if it will get worse in time. A google search brought many results with the GS3's home button. Apparently some think its normal, some don't. I am really fussy when it comes to QC on flagship phones.
Just wondering if anyone else has a sunk in home button?
its normal.
I don't have one yet, but I just wanted to say that I really wish they would have used a capacitive button instead. I work construction, and dust/sand etc. destroys the physical buttons. Also will miss the search button that I have on gs2 I like pressing and holding it for voice search
Sent from my SGH-i777 using Tapatalk 2
Yup. Flush. You're good.
Sent from my SGH-I337M using xda app-developers app
It's not normal. My s4 didn't have that and one of them did. It should be slightly raised.
Sent from my HTC One using xda app-developers app
jetlitheone said:
It's not normal. My s4 didn't have that and one of them did. It should be slightly raised.
Sent from my HTC One using xda app-developers app
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Click to collapse
Yeah. I have noticed a couple Note 2's home buttons being flat, while others were slightly raised. I don't know if its considered not normal, as it functions just fine.
I do not like the loud audible click the button makes. I might try to swap it towards the end of my 14 days.
EDIT: Ok, looking at it really closely, its not completely flat. Maybe a tad lower than the other phones. I don't know, I would hate to return a phone because I'm too OCD.
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
americasteam said:
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Click to collapse
The home button functions perfectly fine. Since it doesn't stick out, the tactile feedback isn't that great. May take it to AT&T this week. Haven't decided. I am actually more concerned about my power button. Seems very hard to push and mushy, like its not sticking out as much as it should.
My home button is just BARELY above the rest of the phone, but it feels very responsive and a bit 'clicky'. While it's not raised so much, it at least feels really solid.
However my unlock button seems like it's really sunken in and almost hard to press at times, does anyone else have one like that as well?
americasteam said:
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Click to collapse
MentalToast said:
My home button is just BARELY above the rest of the phone, but it feels very responsive and a bit 'clicky'. While it's not raised so much, it at least feels really solid.
However my unlock button seems like it's really sunken in and almost hard to press at times, does anyone else have one like that as well?
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Click to collapse
Same exact issue here with the power button. The home button I can live it, but the power button should be clicky and not feel so mushed.
MattMJB0188 said:
Same exact issue here with the power button. The home button I can live it, but the power button should be clicky and not feel so mushed.
Click to expand...
Click to collapse
Thank god, at least I'm not the only one. This is my second s4, I just brought back my first one from HUGE battery issues. Would lose 15-20% while idle while I was asleep.
Already noticed a huge difference with my new one, except now I've noticed the mushed in unlock button. It's functional, it just feels like it has the possibility of eventually getting stuck somehow...Maybe I'm just being overly attentive and sensitive with the new one.
MentalToast said:
Thank god, at least I'm not the only one. This is my second s4, I just brought back my first one from HUGE battery issues. Would lose 15-20% while idle while I was asleep.
Already noticed a huge difference with my new one, except now I've noticed the mushed in unlock button. It's functional, it just feels like it has the possibility of eventually getting stuck somehow...Maybe I'm just being overly attentive and sensitive with the new one.
Click to expand...
Click to collapse
Then exchange it. When they bring your new phone out thoroughly examine it first.
I'm very tempted, but at the same time , I don't wanna be THAT GUY who keeps bringing back phones because one very tiny detail is slightly off-putting of their OCD.
MentalToast said:
I'm very tempted, but at the same time , I don't wanna be THAT GUY who keeps bringing back phones because one very tiny detail is slightly off-putting of their OCD.
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Click to collapse
Yeah I know what you mean. And I've been that guy many times. Its just when signing a 2yr contract and paying $200+ dollars, one has to be persistent. They all hate me at my local AT&T store but I pay their paychecks.
delete
wttisme said:
I looked at 3 S4s before I picked one that I was satisfied with before I left the store. Some people don't care, but when paying this much for a phone I feel like it should be perfect.
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Click to collapse
And AT&T kept bringing out S4's and let you have your pick? Must have been nice. My local AT&T store would never do that.
Neither would mine. Best Buy MIGHT, but it's not very nice to make them keep opening boxes of new products. Not sure if they can still sell them as such afterward.
The unlock button does seem more sunken than it should be. Might swing by the ATT store in a day or two just to check out their display...If it's that bad, i'll bring it back to best buy and see if they're willing to do another exchange . I only have 4 days left on my 15 day window unfortunately.
Did you put a screen protector
DAMN! I wish I didint see this thread because my OCD just kicked in...
Mine is raised about 1mm up. On my note II its about 2mm.
It feels normal to me...
With the Invisheild HD its flush with that....
artvandalay22222 said:
I don't have one yet, but I just wanted to say that I really wish they would have used a capacitive button instead. I work construction, and dust/sand etc. destroys the physical buttons. Also will miss the search button that I have on gs2 I like pressing and holding it for voice search
Sent from my SGH-i777 using Tapatalk 2
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Click to collapse
I'm also coming from a gs2, and while the lack of a capacitive home button and search button is a bit weird, if you long press the menu button it pulls up search. I know it isn't exactly what you want, but it's close.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
I noticed that the back capacitive button is not as sensitive as the multi-task capacitive button. At first, I thought I wasn't pressing the back button at the right place, but after testing it, it turns out that the bottom of the lit area requires much more pressure before it registers a touch. I compared it against the multi-task button and the Galaxy Note 3. Unfortunately, it appears that my Galaxy Note 4 capacitive back button does not register touches on the bottom half unless more pressure is used. Interestingly, the back capacitive button responds to the slightest stylus touch.
I do have a Spigen screen protector on, but it does not affect the sensitivity of the multi-task button, so I figure it doesn't affect the back button, either.
Is anyone else experiencing this? Thanks in advance.
I dont feel like mines sensitive enough either sometimes.i have to press twice
I thought I was going crazy staring at every press on the back button. I have the same issue. Have to press it more then once. I just used my spen and noticed that the top of the back button above the arrow does not register a touch. The multitasking button does on the top and bottom.
Sent from the TermiNOTEr 4!
So is this a hardware issue? Should I return phone?
Sent from the TermiNOTEr 4!
Glad and sad to know that I'm not alone. It looks like a hardware issue to me, but it might be something that affects most of the phones. I'm waiting to see if other people reply to this thread without this issue.
This issue is annoying, but it's not worth exchanging if I receive a unit that's the same, worse, or has a bad screen (I read a review where the reviewer said his unit had dead/stuck pixels near the top, though it could be a review unit concern). I'm going to the Sprint Store to check out the display unit to compare it against mine. If the display unit has a proper back button, then I might consider.
Checked out the display unit and its back button was far more functional. Exchanged mine and the newer one also has a better capacitive back button.
thedeadletters said:
Checked out the display unit and its back button was far more functional. Exchanged mine and the newer one also has a better capacitive back button.
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Click to collapse
I think I might return mine too. It seems like the top of mine is not very responsive at all. Did you have a glass screen protector on?
Sent from the TermiNOTEr 4!
Same here in Germany. SM-N910F
Gesendet von meinem SM-N910F mit Tapatalk
Mine is also not as sensitive as I'm use to. Maybe it's meant to be that way though? It's a possibility Samsung did that to reduce the instances of accidental back button presses, but that's just a wild guess.
That makes sense but why don't we have many people complaining about it? Is this a real issue or people are thinking they are not pressing the button correctly.
Sent from the TermiNOTEr 4!
borijess said:
I think I might return mine too. It seems like the top of mine is not very responsive at all. Did you have a glass screen protector on?
Sent from the TermiNOTEr 4!
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Click to collapse
I'm sorry to hear about that. I had a Spigen Crystal screen protector on, but it did not affect the sensitivity, as the multi-task button worked perfectly. It was definitely a hardware issue solely. I applied another Spigen Crystal to the new phone and there are no issues (it came in a 3-pack).
I don't think many people are complaining about it because it's only affecting a small percentage.
2ndammendment said:
Mine is also not as sensitive as I'm use to. Maybe it's meant to be that way though? It's a possibility Samsung did that to reduce the instances of accidental back button presses, but that's just a wild guess.
Click to expand...
Click to collapse
I don't think that it's intended. When I took it back to the Sprint Store, the sales rep tried it out and instantly recognized that it was defective. The display unit and my new unit both have proper sensitivity.
thedeadletters said:
I don't think that it's intended. When I took it back to the Sprint Store, the sales rep tried it out and instantly recognized that it was defective. The display unit and my new unit both have proper sensitivity.
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Click to collapse
Well, I'm trying to get my unit replaced for a separate issue(screen is green towards the bottom and pink towards the top), so I will report back. Too bad every store in a 30mi radius is sold out.
Put it on "glove" mode ... helped mine
This ....
Same Issue Here
I am having the exact same problem with the back button... my struggles with getting it to work properly led me to search for others with the same issue. I'm glad that I am reading that it is not all the devices and that exchanging the Note 4 for a new one may solve the problem, as it did for a previous poster. It is frustrating that the local Verizon store does not have them in stock, and doesn't know when they will... so I guess I'll wait it out - kills the high of getting to play with/setup the new Note 4...:
OK I exchanged mine today will report back. So far it seems a bit better but not by much. Also replaced phone and got one with a gap. Oh well rather gap then a bad back button.
Sent from my SAMSUNG-SM-N910A using xda premium
borijess said:
OK I exchanged mine today will report back. So far it seems a bit better but not by much. Also replaced phone and got one with a gap. Oh well rather gap then a bad back button.
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Click to collapse
What kind of gap does your new phone have?
I have seen that screen uniformity issue in both the Note 3 and the Note 4. As far as I can tell, every Note 4 is going to have it to some degree. I was pretty upset about it with the Note 3 and exchanged it for one that wasn't as bad. I noticed it on 3 Note 4s, with some being worse than others. I hope you're able to get an improved one!
buildsafire said:
What kind of gap does your new phone have?
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Click to collapse
The gap is around the top left corner. Not bad but the first one I had was pretty much gap free. Doesn't really matter that much cause I have a case that covers it. Out of sight out of mind. So the back button seems to be better with new note. Glad I made the exchange. The only thing is that I lost my glass screen protector. Didn't want to take it off cause it would be useless to me anyways. So I applied a screen protector from my note 2. Works great covered the entire screen. The only thing it doesn't reach to the top. Just something to hold me over until I get some news ones. Also this phone seems to be much quicker than the last one. Could be a placebo effect. I also lucked on a new charger and spen tips. Guy at best buy left charger and tips. I just exchanged phone. :thumbup:
Sent from the TermiNOTEr 4!
---------- Post added at 08:20 PM ---------- Previous post was at 08:18 PM ----------
thedeadletters said:
I have seen that screen uniformity issue in both the Note 3 and the Note 4. As far as I can tell, every Note 4 is going to have it to some degree. I was pretty upset about it with the Note 3 and exchanged it for one that wasn't as bad. I noticed it on 3 Note 4s, with some being worse than others. I hope you're able to get an improved one!
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Click to collapse
I think I am going to stick with this one. Plus best buy says you can only do one exchange in the 14 day period.
Sent from the TermiNOTEr 4!
It's like this phone was made for lefties. These buttons are poorly placed and really sensitive, and I keep activating them, especially when i pick the phone up. I had a Speigen tough armor case on my note 4 which flattened out the buttons, and made them less sensitive to press (you'd have to really press them to activate them, on the 6p they activate the moment you touch them).
Does anyone know of a similar case like the one I mentioned for the 6P? this is my only issue, otherwise i love the phone, but it's a very big issue, and I'm considering a Note5, or holding out for the Note 6 if I cant resolve it.
Thanks guys!
Jason
https://drive.google.com/file/d/0B1FugGoIFl22ZHNHeEVuTzF4aUE/view?usp=sharing
https://drive.google.com/file/d/0B1FugGoIFl22YjVoRkZlSEZUS28/view?usp=sharing
You can use any case and simply make sure to shorten the button parts on the inside of the case. This will decrease the sensitivity.
I have little sensitivity with my Speck CandyShell case. The buttons feel good...
galaxys said:
I have little sensitivity with my Speck CandyShell case. The buttons feel good...
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Click to collapse
Could you post pics of the buttons please?
Sent from my Nexus 6P using Tapatalk
These are great...
http://www.evolutivelabs.com/produc...umper-for-huawei-nexus-6p?variant=10451840577
jason370 said:
Could you post pics of the buttons please?
Sent from my Nexus 6P using Tapatalk
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Click to collapse
There's Pilz Speck Candy case review and pictures (show content) here
I have the same problem with this phone.
The Adopted case sold through google store makes it a lot worse. Would post a link but being I am a new user I cannot.
Genghis.Tron said:
I have the same problem with this phone.
The Adopted case sold through google store makes it a lot worse. Would post a link but being I am a new user I cannot.
Click to expand...
Click to collapse
I'm waiting on delivery for a few different cases, I'll let you know if any of them help to lessen this issue.
Sent from my Nexus 6P using Tapatalk
I kept pressing the volume and power button too, but slowly learned to hold the phone differently.
Speck CandyShell case helped me a lot when replacing my Adopted case....
jason370 said:
It's like this phone was made for lefties. These buttons are poorly placed and really sensitive, and I keep activating them, especially when i pick the phone up. I had a Speigen tough armor case on my note 4 which flattened out the buttons, and made them less sensitive to press (you'd have to really press them to activate them, on the 6p they activate the moment you touch them).
Does anyone know of a similar case like the one I mentioned for the 6P? this is my only issue, otherwise i love the phone, but it's a very big issue, and I'm considering a Note5, or holding out for the Note 6 if I cant resolve it.
Thanks guys!
Jason
https://drive.google.com/file/d/0B1FugGoIFl22ZHNHeEVuTzF4aUE/view?usp=sharing
https://drive.google.com/file/d/0B1FugGoIFl22YjVoRkZlSEZUS28/view?usp=sharing
Click to expand...
Click to collapse
I have a Chinese made case by Nillkin. It causes the buttons to be recessed and that decreases the sensitivity for me.
Ebay:
http://www.ebay.com/itm/Nillkin-Lux...se-PC-Cover-For-HUAWEI-Nexus-6P-/401039573740
Momotani-Hitoshi said:
I kept pressing the volume and power button too, but slowly learned to hold the phone differently.
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Click to collapse
Lol same. I actually used to hold my phone in my left hand because of my First HTC. Then after using Samsung I switched. Only to switch back with the 6P.
"Well I keep accidentally hitting the power and volume buttons"
Well just stop it.
dontbeweakvato said:
"Well I keep accidentally hitting the power and volume buttons"
Well just stop it.
Click to expand...
Click to collapse
Just got the first case, it's the RhinoShield CrashGuard Bumper , and it completely solves this issue. You have to really press the buttons to activate them, otherwise it is nearly impossible to accidentally do so. I'm completely satisfied, I doubt I'll find a case which better resolves this issue, although I have a few more on the way , so I'll report back on them when they arrive.
The only minor downside to this case, is it has no back, which I normally wouldn't mind at all, except that the 6p has a very slippery back, , and my fingers slide a bit on it if I'm not holding the edges really well. Mostly this is a non issue since I almost always only hold the edges, but i do need to be a bit more careful when using the phone one handed.
I'm really impressed, and I'm never impressed.
JG
Just got two more cases, the Google Nexus 6p case, and the Adopted protected case. They are both very similar, and great cases. Both also resolve the button sensitivity issue. Great fit on both, they both are slightly tacky on the sides as well. The only real difference is the Google case has some kind of weird industrial carpet type of material on the back, and the Adopted case is plain rubber/plastic. I like the Google one slightly better. I'm also waiting on a back protector for the Rhino bumper, which is also a great option.
Sent from my Nexus 6P using Tapatalk
Hi All -
I notice a weird issue with my home button. Sometimes my home button fails to register a normal tap on the left-ish side. If I press down in the center, it works fine.
Furthermore, if I hold down the home button towards the right side to launch google on-tap, it will launch, but if I use the same kind of pressure on the left, it doesn't launch. I really have to press down on the left side to launch it. Does anyone else experience this issue? Should I exchange it? If I were to guess around 14/15 home button clicks register.
ETA - I just uploaded this video, you should be able to see the issue pretty clearly. (Sorry it's sideways.) https://www.youtube.com/watch?v=j9vZ0aQnLdw
shadow82x said:
Hi All -
I notice a weird issue with my home button. Sometimes my home button fails to register a normal tap on the left-ish side. If I press down in the center, it works fine.
Furthermore, if I hold down the home button towards the right side to launch google on-tap, it will launch, but if I use the same kind of pressure on the left, it doesn't launch. I really have to press down on the left side to launch it. Does anyone else experience this issue? Should I exchange it? If I were to guess around 14/15 home button clicks register.
Click to expand...
Click to collapse
I have the same exact issue - just as you described.
Since I have Jump On Demand, and I won't be upgrading to anything this year until the Note 6, I'll probably just wait 3 months or so then Jump to a brand new S7 Edge instead of dealing with an exchange and all that drama. It's an issue, sure, but a minor one and doesn't really affect how I use the phone.
I have already adapted to pushing more firmly and in the middle. Crisis averted lol
Sent from my SM-G935W8 using Tapatalk
Here is a sideway video of what is happening - https://www.youtube.com/watch?v=j9vZ0aQnLdw
Think I should return it?
Brava27 said:
I have already adapted to pushing more firmly and in the middle. Crisis averted lol
Sent from my SM-G935W8 using Tapatalk
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Click to collapse
Exactly
I had same problem. I returned it and got a refund, now purchased a new one which works fine.
Definitely a fault that will continue to annoy so best to get a replacement.
Had the same thing.. Go refunded since there are no s7edge on stock yet
Verstuurd vanaf mijn XT1032 met Tapatalk
So it seems like a pretty common problem I'm guessing. I'm still trying to figure out if I should return it or not. Or if its worth it.
Other than lackluster battery life and the home button, the phone is perfect with no display tinting/issues so I'm a little worried if I exchange, I might get a bad display.
Decided to gamble and return it. I don't think this should be happening on a $800 device. Really hope its fixed on my next one, and without other issues.
shadow82x said:
Decided to gamble and return it. I don't think this should be happening on a $800 device. Really hope its fixed on my next one, and without other issues.
Click to expand...
Click to collapse
Good job
Verstuurd vanaf mijn XT1032 met Tapatalk
Mine has a tiny amount of play in it, but I'm not risking my otherwise perfect device because there are too many other risks. As long as it doesn't break it's not bothering me.
My Home button seems okay with one big exception. The fingerprint sensor. It has trouble picking up my fingerprint. There is noticeable lag recognizing the fingerprint when it's coming back from sleep. It unlocks on the first try about 50-60%. The rest take 2 or 3 tries. Once it failed enough times I was locked out. Retraining didn't help.
Also, the button's right side is more clicky (in a good way) and responsive than the left, which is harder to push down. This gives the button an odd switch-like response. But it does work besides the fingerprint so I'm hesitant to exchange it.
For anyone who says it's wiggly or has play, is it as bad as this S6 video? From what I gather, every Samsung phone has a bunch of these issues with the home button. Most people are affected, some worse than others, some not at all. Mine is nowhere near as bad as this video, you have to look very close to see the slight bit of movement and the click is nowhere near this loud.
https://www.youtube.com/watch?v=Y5FoWeDGQZ4
Bumping this up so more people answer. Still undecided what to do.
same issue on the left side its sometimes unresponsive..............
Hmm this is interesting. My girlfriend said the left side of her home button was loose but mine has been fine. I guess it's actually a defect and she should exchange it for a new one. Just wonder if Tmo will accept it for an exchange.
Went to exchange mine because of the home button and found out that every single demo unit was fine, and each one had a home button that was raised up from the screen. Mine is almost flush. Problem is no stores have any in Stock
berfles said:
Went to exchange mine because of the home button and found out that every single demo unit was fine, and each one had a home button that was raised up from the screen. Mine is almost flush. Problem is no stores have any in Stock
Click to expand...
Click to collapse
It's just luck of which one you get I have an unresponsive left side home button as well... But probably gonna stick this one out... This is my 3rd S7 edge... Fist one had low microphone.... 2nd had pink tinted screen... This one is perfect and bright... Would rather have a perfect screen and power button than a mushy home button... So I'm done exchanging.... I had an S6 that rattled just like the video.... Took it back and the next one started a month later...... First thing I checked on these phones..... My black G935 home button is pretty flush to the glass unlike my girlfriends silver one that doesn't have any issues
Galaxy S7 edge
I have exactly the same issue on my s7 edge bought from amazon.co.uk (I'm from Greece). Official service here in Greece told me that the Home Button is manufactured to working properly only when I press it at the center, so mine have no problem!!! This answer is bull ****!!!!
Is there any global Samsung customer support mail to send an email to replace my Home button or my phone?
Στάλθηκε από το SM-G935F μου χρησιμοποιώντας Tapatalk
Bump this to say my s7e black pearl which was manufactured in 01/2017 also have a home button which is not responsive on the left
This must be an issue for a lot of samsung phone.
I picked up my phone yesterday and man, this thing is sweet. From the display to the speed, I'm really impressed. One thing I noticed today was the home button moves a bit. Can you guys do a quick test for me? Place your finger on your home button. Get a nice feel of it. Now move your finger up and down vertically while holding onto the button. Is there a tiny bit of give there? Almost like a slight movement. For me it's noticeable on the left and middle part of the button.
Just want to make sure I don't have a faulty button. I noticed right out the box it's fairly loud when pressing down - aren't sure if this is normal or not.
Thanks!
danv28 said:
I picked up my phone yesterday and man, this thing is sweet. From the display to the speed, I'm really impressed. One thing I noticed today was the home button moves a bit. Can you guys do a quick test for me? Place your finger on your home button. Get a nice feel of it. Now move your finger up and down vertically while holding onto the button. Is there a tiny bit of give there? Almost like a slight movement. For me it's noticeable on the left and middle part of the button.
Just want to make sure I don't have a faulty button. I noticed right out the box it's fairly loud when pressing down - aren't sure if this is normal or not.
Thanks!
Click to expand...
Click to collapse
Mine wiggles a little bit but still feels very stiff, don't think it's going anywhere
Mine is solid, doesn't move at all.
I've read a few times with people having issues like yours. I'd be tempted to take it back for a new one. It shouldn't move AT ALL.
Mine moves up and down.
Always had a small bit of wiggle with samsung home buttons.
The s7 edge however os the tightest ive had.
Mine is solid
Sent from my SM-G935W8 using Tapatalk
G935f. Does not seem to move at all.
Sent from my SM-G935F using XDA-Developers mobile app
Mine doesn't move at all
Mine doesn't seems to move.
Sended from my Samsung Galaxy S7 Edge Gold Platinum
Mine is solid here. I can see how it csn get annoying. My iphone 6 plus was developing a wiggle right before i ditched it.
But my current shell/case wiggles quite a bit. Annoying at first buy now used to it.
I'm more concern on the power button. From what I experienced my my s5, the power button wiggles.
No. Unfortunately moving the home button is currently not an option. You can only keep it in the bottom bezel in the middle. Maybe that's a future feature though.
Sent from my SAMSUNG-SM-G935A using Tapatalk
Yeah me too ! It does move a bit on the left ! But everything seems to work but it's kinda of annoying. I went to the store and the guy told me it was normal for the fingerprint thing because it's really sensitive. I don't know what to think of that.
Some variation in tolerances is to be expected. Nothing made by man is going to be exactly the same in every single piece of 10 or 20 million pieces made. Some buttons will be a tiny bit bigger, some a tiny bit smaller. Some phones will have buttons on the large end of spec and holes on the small end of spec, and no movement at all. Some will have buttons on the small end of spec, and holes on the large end, and noticeable movement. Most will be somewhere in between.
A little bit of movement won't hurt anything.