I keep accidentally pressing the power and volume buttons - Nexus 6P Q&A, Help & Troubleshooting

It's like this phone was made for lefties. These buttons are poorly placed and really sensitive, and I keep activating them, especially when i pick the phone up. I had a Speigen tough armor case on my note 4 which flattened out the buttons, and made them less sensitive to press (you'd have to really press them to activate them, on the 6p they activate the moment you touch them).
Does anyone know of a similar case like the one I mentioned for the 6P? this is my only issue, otherwise i love the phone, but it's a very big issue, and I'm considering a Note5, or holding out for the Note 6 if I cant resolve it.
Thanks guys!
Jason
https://drive.google.com/file/d/0B1FugGoIFl22ZHNHeEVuTzF4aUE/view?usp=sharing
https://drive.google.com/file/d/0B1FugGoIFl22YjVoRkZlSEZUS28/view?usp=sharing

You can use any case and simply make sure to shorten the button parts on the inside of the case. This will decrease the sensitivity.

I have little sensitivity with my Speck CandyShell case. The buttons feel good...

galaxys said:
I have little sensitivity with my Speck CandyShell case. The buttons feel good...
Click to expand...
Click to collapse
Could you post pics of the buttons please?
Sent from my Nexus 6P using Tapatalk

These are great...
http://www.evolutivelabs.com/produc...umper-for-huawei-nexus-6p?variant=10451840577

jason370 said:
Could you post pics of the buttons please?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
There's Pilz Speck Candy case review and pictures (show content) here

I have the same problem with this phone.
The Adopted case sold through google store makes it a lot worse. Would post a link but being I am a new user I cannot.

Genghis.Tron said:
I have the same problem with this phone.
The Adopted case sold through google store makes it a lot worse. Would post a link but being I am a new user I cannot.
Click to expand...
Click to collapse
I'm waiting on delivery for a few different cases, I'll let you know if any of them help to lessen this issue.
Sent from my Nexus 6P using Tapatalk

I kept pressing the volume and power button too, but slowly learned to hold the phone differently.

Speck CandyShell case helped me a lot when replacing my Adopted case....

jason370 said:
It's like this phone was made for lefties. These buttons are poorly placed and really sensitive, and I keep activating them, especially when i pick the phone up. I had a Speigen tough armor case on my note 4 which flattened out the buttons, and made them less sensitive to press (you'd have to really press them to activate them, on the 6p they activate the moment you touch them).
Does anyone know of a similar case like the one I mentioned for the 6P? this is my only issue, otherwise i love the phone, but it's a very big issue, and I'm considering a Note5, or holding out for the Note 6 if I cant resolve it.
Thanks guys!
Jason
https://drive.google.com/file/d/0B1FugGoIFl22ZHNHeEVuTzF4aUE/view?usp=sharing
https://drive.google.com/file/d/0B1FugGoIFl22YjVoRkZlSEZUS28/view?usp=sharing
Click to expand...
Click to collapse
I have a Chinese made case by Nillkin. It causes the buttons to be recessed and that decreases the sensitivity for me.
Ebay:
http://www.ebay.com/itm/Nillkin-Lux...se-PC-Cover-For-HUAWEI-Nexus-6P-/401039573740

Momotani-Hitoshi said:
I kept pressing the volume and power button too, but slowly learned to hold the phone differently.
Click to expand...
Click to collapse
Lol same. I actually used to hold my phone in my left hand because of my First HTC. Then after using Samsung I switched. Only to switch back with the 6P.

"Well I keep accidentally hitting the power and volume buttons"
Well just stop it.

dontbeweakvato said:
"Well I keep accidentally hitting the power and volume buttons"
Well just stop it.
Click to expand...
Click to collapse
Just got the first case, it's the RhinoShield CrashGuard Bumper , and it completely solves this issue. You have to really press the buttons to activate them, otherwise it is nearly impossible to accidentally do so. I'm completely satisfied, I doubt I'll find a case which better resolves this issue, although I have a few more on the way , so I'll report back on them when they arrive.
The only minor downside to this case, is it has no back, which I normally wouldn't mind at all, except that the 6p has a very slippery back, , and my fingers slide a bit on it if I'm not holding the edges really well. Mostly this is a non issue since I almost always only hold the edges, but i do need to be a bit more careful when using the phone one handed.
I'm really impressed, and I'm never impressed.
JG

Just got two more cases, the Google Nexus 6p case, and the Adopted protected case. They are both very similar, and great cases. Both also resolve the button sensitivity issue. Great fit on both, they both are slightly tacky on the sides as well. The only real difference is the Google case has some kind of weird industrial carpet type of material on the back, and the Adopted case is plain rubber/plastic. I like the Google one slightly better. I'm also waiting on a back protector for the Rhino bumper, which is also a great option.
Sent from my Nexus 6P using Tapatalk

Related

Those with the S Line TPU case, how does the power button feel?

For me the power button is especially hard to press with this case... It feels different from the volume buttons and to really get a clicking feel, I need to use my fingertips to press it otherwise there's pretty much no response... Is the covering too thick to get appropriate feedback? Anyone else with the S Line case care to comment?
Thanks.
Koraboros said:
For me the power button is especially hard to press with this case... It feels different from the volume buttons and to really get a clicking feel, I need to use my fingertips to press it otherwise there's pretty much no response... Is the covering too thick to get appropriate feedback? Anyone else with the S Line case care to comment?
Thanks.
Click to expand...
Click to collapse
Yeah, power button is a pain to press with the case on. I've taken to using the volume buttons to wake the device and a sleep button in the notification drawer to sleep it. Saying that.. even the volume buttons feel unnecessarily difficult to press..
Koraboros said:
For me the power button is especially hard to press with this case... It feels different from the volume buttons and to really get a clicking feel, I need to use my fingertips to press it otherwise there's pretty much no response... Is the covering too thick to get appropriate feedback? Anyone else with the S Line case care to comment?
Thanks.
Click to expand...
Click to collapse
I agree, that's why i got the Diztronic. Which definitely fixed that problem.
Sent from my Nexus 4 using Tapatalk 2
Putzy said:
Yeah, power button is a pain to press with the case on. I've taken to using the volume buttons to wake the device and a sleep button in the notification drawer to sleep it. Saying that.. even the volume buttons feel unnecessarily difficult to press..
Click to expand...
Click to collapse
Yeah I use volume wake and long press home button to sleep... heh.
It's definitely a bit firm, but I'm able to press it with my thumb, just as I would normally, without any trouble.
Thinking about picking up a few colored ones, haven't found a us seller with tpu cases though for a cheap price
Sent from my Nexus 4 using xda app-developers app
still cant understand why prefer the S-case on a $300+ phone...at the very least, get a diztronic...feels premium..or Poetic bumper...or the Official LG bumper...
ssskom said:
still cant understand why prefer the S-case on a $300+ phone...at the very least, get a diztronic...feels premium..or Poetic bumper...or the Official LG bumper...
Click to expand...
Click to collapse
Personally, I've ordered one, but knew it wouldn't come before Christmas. Because of that, I bought a cheap s-line one quickly to have a bit of protection for the phone.
Putzy said:
Personally, I've ordered one, but knew it wouldn't come before Christmas. Because of that, I bought a cheap s-line one quickly to have a bit of protection for the phone.
Click to expand...
Click to collapse
that was back then...in fact I did purchased a clear S-case when there were no other options available
I am talking about now...esp when we have the options for better cases out there...why still the S-case?
EDITED : nvm...I just saw your location's in London...might take a while for the case to ship to your location
From most angles it seems really stiff, but if you push it slightly from backwards to forwards, it feels really clicky and not at all hard to press down even for long periods of time.
the orange bandit said:
It's definitely a bit firm, but I'm able to press it with my thumb, just as I would normally, without any trouble.
Click to expand...
Click to collapse
Agreed, this is only a temp case tho so no worries.
I loved my Cimo S-Line TPU case for my Captivate and Galaxy S 2. It took a couple weeks but eventually the rubber became nice and soft and pliable. I actually preferred the little bit of protection that it gave me from accidentally hitting the power button repeatedly in my pocket.
Koraboros said:
For me the power button is especially hard to press with this case... It feels different from the volume buttons and to really get a clicking feel, I need to use my fingertips to press it otherwise there's pretty much no response... Is the covering too thick to get appropriate feedback? Anyone else with the S Line case care to comment?
Thanks.
Click to expand...
Click to collapse
+1 I couldn't agree more, the case looks nice but my main complains are that the clear version of the case sticks to the back of the phone and makes it look like there is moisture or bubbles. And you have to press the power button firmly.
I just ordered the Poetic Borderline Bumper yesterday, heard some good reviews, can't wait to get it.
You have to get used to it
Koraboros said:
For me the power button is especially hard to press with this case... It feels different from the volume buttons and to really get a clicking feel, I need to use my fingertips to press it otherwise there's pretty much no response... Is the covering too thick to get appropriate feedback? Anyone else with the S Line case care to comment?
Thanks.
Click to expand...
Click to collapse
After two weeks of use, I got used to it... it was just a temporary for me until I got the OEM bumper... I felt your pain lol
Koraboros said:
For me the power button is especially hard to press with this case... It feels different from the volume buttons and to really get a clicking feel, I need to use my fingertips to press it otherwise there's pretty much no response... Is the covering too thick to get appropriate feedback? Anyone else with the S Line case care to comment?
Thanks.
Click to expand...
Click to collapse
I got it a week before its fantastically working ya harder then that of the open but gives better protection i personally feel that its in the best interest to have that hard pressing also avoids unnecessary pressing.
I'd love to upgrade from the 'S' TPU case, but I'm finding it difficult to find any good Nexus 4 cases in the UK at the moment.
Evil_munki said:
I'd love to upgrade from the 'S' TPU case, but I'm finding it difficult to find any good Nexus 4 cases in the UK at the moment.
Click to expand...
Click to collapse
Try ordering the Diztronic TPU Case or the Poetic Borderline Bumper off of eBay.
I always do a tiny mod with all my TPU cases just for this reason. I want my tactility when I press my buttons. I usually have a knife or a razor and make two vertical parallel slits near the left and right border of the power buttons.
It makes the buttons feel much better and has never failed me.
You can also cut a rectangle over the button out entirely - I always do, works like a charm
mine is soft and easy to press. I don't use it anymore because it was just a temp case for me but I didn't have any issues with the buttons. I ordered the one sold by txgadgets who's a US seller.

Home button making a cracking sound

I am afraid the home button on my SGS4 is somehow defective. It still functions properly, but it is making all kind of cracking sounds. It almost feels loose. I checked on a SGS3 and a Note 2 and none of the home buttons were exhibiting the same behaviour.
So my question to you guys is, does your home button feel solid or is there and cracking with light touch?
Please take a look at the video I made.
MaTiCeK- said:
I am afraid the home button on my SGS4 is somehow defective. It still functions properly, but it is making all kind of cracking sounds. It almost feels loose. I checked on a SGS3 and a Note 2 and none of the home buttons were exhibiting the same behaviour.
So my question to you guys is, does your home button feel solid or is there and cracking with light touch?
Please take a look at the video I made.
Click to expand...
Click to collapse
On mine, i can hear and feel a slight crackling noise with light touch without pressing the key all the way down. The button feels solid, tight and works just fine AFTER the initial press, but it bothers me that it does that. The shop people wouldn't consider this as a defect since it's so minor, but minor enough to annoy a fussy tech person like me.
Does anyone else have this problem?
Nice and solid on mine. No noises what so ever.
Sent from my GT-I9500 using Tapatalk 2
My I9505 is perfect but my I9500 has the same problem as yours.
Sent from my GT-I9505 using xda premium
Has it gotten worse or better since then? I wonder if it will go away after a few months of button mashing?
Just wondering (it might be stupid from my side, still...) did you remove plastic protective foil from the button. Usually it gets stucked on the button and it is hard to spot...
I switched my I9500 for a new one and the home button is now perfect with no cracking noises.
Sent from my GT-I9500 using xda premium
otacon888 said:
I switched my I9500 for a new one and the home button is now perfect with no cracking noises.
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
I have sold my sgs4. I might however buy a black one once the Google Experience ships.
MaTiCeK- said:
I am afraid the home button on my SGS4 is somehow defective. It still functions properly, but it is making all kind of cracking sounds. It almost feels loose. I checked on a SGS3 and a Note 2 and none of the home buttons were exhibiting the same behaviour.
So my question to you guys is, does your home button feel solid or is there and cracking with light touch?
Please take a look at the video I made.
Click to expand...
Click to collapse
Same on my I9500. Annoying as S%#. Had it for a week and has not gotten better or worse
Dark5tar said:
On mine, i can hear and feel a slight crackling noise with light touch without pressing the key all the way down. The button feels solid, tight and works just fine AFTER the initial press, but it bothers me that it does that. The shop people wouldn't consider this as a defect since it's so minor, but minor enough to annoy a fussy tech person like me.
Does anyone else have this problem?
Click to expand...
Click to collapse
Yeah, I got this problem as well! Mine is not loose just like yours, but if you press softly on the button you can feel it move before the key activates.
Then, when you put the phone away, the problem returns after 10 mins of not being used. As if the plastic material "expands" and gets jammed. It really annoys me, because the phone was very expensive for me 800USD here in Denmark! And i expect a perfect phone for that kind of money!
Have anybody got a solution to this?
I am not willing to return the phone because they are only going to send it to get repaired, and I can feel it in my gut that I will get a phone back with more errors than before lol.
And how have it developed since? Gotten worse or better?
Seballe said:
Yeah, I got this problem as well! Mine is not loose just like yours, but if you press softly on the button you can feel it move before the key activates.
Then, when you put the phone away, the problem returns after 10 mins of not being used. As if the plastic material "expands" and gets jammed. It really annoys me, because the phone was very expensive for me 800USD here in Denmark! And i expect a perfect phone for that kind of money!
Have anybody got a solution to this?
I am not willing to return the phone because they are only going to send it to get repaired, and I can feel it in my gut that I will get a phone back with more errors than before lol.
And how have it developed since? Gotten worse or better?
Click to expand...
Click to collapse
Too early to tell. It's really irritating though. I resulted in downloading a software home button to use instead (to prevent it from getting any more worse). Swipe Pad and Pie Control are both good at simulating the hardware home button - no root is required either.
i just noticed a slight cracking noise on my home button as well. It is more apparent if you press towards the edges of the button, and kind of seems like a 2-stage click. annoying
Dark5tar said:
Too early to tell. It's really irritating though. I resulted in downloading a software home button to use instead (to prevent it from getting any more worse). Swipe Pad and Pie Control are both good at simulating the hardware home button - no root is required either.
Click to expand...
Click to collapse
Thanks for the information! I like Pie Control best of the two!
Although, the problem wont solve itself by avoiding the button, so i think i will press it even more, just to see if the problem persists, gets worse or fixes itself. In my experience the button has gotten worse over the past few days. The shop wont take the phone back because they label it as "self fault" (dont know the english term), they think I am the problem and have not taken care of my phone. This is ridiculous! I have now sent at mail to Samsung Denmark to see if they can help me!
RTbar said:
i just noticed a slight cracking noise on my home button as well. It is more apparent if you press towards the edges of the button, and kind of seems like a 2-stage click. annoying
Click to expand...
Click to collapse
This describes my experience as well!
I have tried using a small tool to "push" the button around in its socket, but to no avail, it's still the same problem. This is really getting on my nerve!!
Seballe said:
Thanks for the information! I like Pie Control best of the two!
Although, the problem wont solve itself by avoiding the button, so i think i will press it even more, just to see if the problem persists, gets worse or fixes itself. In my experience the button has gotten worse over the past few days. The shop wont take the phone back because they label it as "self fault" (dont know the english term), they think I am the problem and have not taken care of my phone. This is ridiculous! I have now sent at mail to Samsung Denmark to see if they can help me!
This describes my experience as well!
I have tried using a small tool to "push" the button around in its socket, but to no avail, it's still the same problem. This is really getting on my nerve!!
Click to expand...
Click to collapse
Let me know how you get on with the button and Samsung support. Really interested to know what the outcome is.
Dark5tar said:
Let me know how you get on with the button and Samsung support. Really interested to know what the outcome is.
Click to expand...
Click to collapse
I've got something very similar with mine. It feels slightly loose and not the solid feel it had when I first got the phone. I'm interested in how you get on too.
Mine moves slightly which is expected, but no cracking sounds and feels solid
Sent from my GT-I9505 using xda premium
My home button does the same thing. Although I think it started after I tripped and dropped it at the top of a staircase and it bounced off every stair all the way down *facepalm*
+1
Power button is wonky too.
I'm really unimpressed by the overall build quality of this phone - especially for its price.
Oh well. "First World Problems"
My home button feels absolutely fine, on the other hand, my power button feels sticky and spongey when I press it, still works fine though.
Nothing like my Galaxy Note 2 which clicks when pressed.
Mine started "clicking" few days ago. It drives me mental when trying to navigate through at night.

Sunk in home button, normal?

Picked up my 32 GS4 yesterday and now I am noticing that the home button is sunk in. It's completely flush with the screen. Doesn't stick out at all. It works completely fine, but makes a really audible clicking noise. Obviously Samsung doesn't manufacture these all the same. I am worried if it will get worse in time. A google search brought many results with the GS3's home button. Apparently some think its normal, some don't. I am really fussy when it comes to QC on flagship phones.
Just wondering if anyone else has a sunk in home button?
its normal.
I don't have one yet, but I just wanted to say that I really wish they would have used a capacitive button instead. I work construction, and dust/sand etc. destroys the physical buttons. Also will miss the search button that I have on gs2 I like pressing and holding it for voice search
Sent from my SGH-i777 using Tapatalk 2
Yup. Flush. You're good.
Sent from my SGH-I337M using xda app-developers app
It's not normal. My s4 didn't have that and one of them did. It should be slightly raised.
Sent from my HTC One using xda app-developers app
jetlitheone said:
It's not normal. My s4 didn't have that and one of them did. It should be slightly raised.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yeah. I have noticed a couple Note 2's home buttons being flat, while others were slightly raised. I don't know if its considered not normal, as it functions just fine.
I do not like the loud audible click the button makes. I might try to swap it towards the end of my 14 days.
EDIT: Ok, looking at it really closely, its not completely flat. Maybe a tad lower than the other phones. I don't know, I would hate to return a phone because I'm too OCD.
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
americasteam said:
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
The home button functions perfectly fine. Since it doesn't stick out, the tactile feedback isn't that great. May take it to AT&T this week. Haven't decided. I am actually more concerned about my power button. Seems very hard to push and mushy, like its not sticking out as much as it should.
My home button is just BARELY above the rest of the phone, but it feels very responsive and a bit 'clicky'. While it's not raised so much, it at least feels really solid.
However my unlock button seems like it's really sunken in and almost hard to press at times, does anyone else have one like that as well?
americasteam said:
Mine is slightly raised. Does it function properly? Have good tactile feedback? If so, I would say it's all good.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
MentalToast said:
My home button is just BARELY above the rest of the phone, but it feels very responsive and a bit 'clicky'. While it's not raised so much, it at least feels really solid.
However my unlock button seems like it's really sunken in and almost hard to press at times, does anyone else have one like that as well?
Click to expand...
Click to collapse
Same exact issue here with the power button. The home button I can live it, but the power button should be clicky and not feel so mushed.
MattMJB0188 said:
Same exact issue here with the power button. The home button I can live it, but the power button should be clicky and not feel so mushed.
Click to expand...
Click to collapse
Thank god, at least I'm not the only one. This is my second s4, I just brought back my first one from HUGE battery issues. Would lose 15-20% while idle while I was asleep.
Already noticed a huge difference with my new one, except now I've noticed the mushed in unlock button. It's functional, it just feels like it has the possibility of eventually getting stuck somehow...Maybe I'm just being overly attentive and sensitive with the new one.
MentalToast said:
Thank god, at least I'm not the only one. This is my second s4, I just brought back my first one from HUGE battery issues. Would lose 15-20% while idle while I was asleep.
Already noticed a huge difference with my new one, except now I've noticed the mushed in unlock button. It's functional, it just feels like it has the possibility of eventually getting stuck somehow...Maybe I'm just being overly attentive and sensitive with the new one.
Click to expand...
Click to collapse
Then exchange it. When they bring your new phone out thoroughly examine it first.
I'm very tempted, but at the same time , I don't wanna be THAT GUY who keeps bringing back phones because one very tiny detail is slightly off-putting of their OCD.
MentalToast said:
I'm very tempted, but at the same time , I don't wanna be THAT GUY who keeps bringing back phones because one very tiny detail is slightly off-putting of their OCD.
Click to expand...
Click to collapse
Yeah I know what you mean. And I've been that guy many times. Its just when signing a 2yr contract and paying $200+ dollars, one has to be persistent. They all hate me at my local AT&T store but I pay their paychecks.
delete
wttisme said:
I looked at 3 S4s before I picked one that I was satisfied with before I left the store. Some people don't care, but when paying this much for a phone I feel like it should be perfect.
Click to expand...
Click to collapse
And AT&T kept bringing out S4's and let you have your pick? Must have been nice. My local AT&T store would never do that.
Neither would mine. Best Buy MIGHT, but it's not very nice to make them keep opening boxes of new products. Not sure if they can still sell them as such afterward.
The unlock button does seem more sunken than it should be. Might swing by the ATT store in a day or two just to check out their display...If it's that bad, i'll bring it back to best buy and see if they're willing to do another exchange . I only have 4 days left on my 15 day window unfortunately.
Did you put a screen protector
DAMN! I wish I didint see this thread because my OCD just kicked in...
Mine is raised about 1mm up. On my note II its about 2mm.
It feels normal to me...
With the Invisheild HD its flush with that....
artvandalay22222 said:
I don't have one yet, but I just wanted to say that I really wish they would have used a capacitive button instead. I work construction, and dust/sand etc. destroys the physical buttons. Also will miss the search button that I have on gs2 I like pressing and holding it for voice search
Sent from my SGH-i777 using Tapatalk 2
Click to expand...
Click to collapse
I'm also coming from a gs2, and while the lack of a capacitive home button and search button is a bit weird, if you long press the menu button it pulls up search. I know it isn't exactly what you want, but it's close.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

[Q] Capacitive Back Button Sensitivity

I noticed that the back capacitive button is not as sensitive as the multi-task capacitive button. At first, I thought I wasn't pressing the back button at the right place, but after testing it, it turns out that the bottom of the lit area requires much more pressure before it registers a touch. I compared it against the multi-task button and the Galaxy Note 3. Unfortunately, it appears that my Galaxy Note 4 capacitive back button does not register touches on the bottom half unless more pressure is used. Interestingly, the back capacitive button responds to the slightest stylus touch.
I do have a Spigen screen protector on, but it does not affect the sensitivity of the multi-task button, so I figure it doesn't affect the back button, either.
Is anyone else experiencing this? Thanks in advance.
I dont feel like mines sensitive enough either sometimes.i have to press twice
I thought I was going crazy staring at every press on the back button. I have the same issue. Have to press it more then once. I just used my spen and noticed that the top of the back button above the arrow does not register a touch. The multitasking button does on the top and bottom.
Sent from the TermiNOTEr 4!
So is this a hardware issue? Should I return phone?
Sent from the TermiNOTEr 4!
Glad and sad to know that I'm not alone. It looks like a hardware issue to me, but it might be something that affects most of the phones. I'm waiting to see if other people reply to this thread without this issue.
This issue is annoying, but it's not worth exchanging if I receive a unit that's the same, worse, or has a bad screen (I read a review where the reviewer said his unit had dead/stuck pixels near the top, though it could be a review unit concern). I'm going to the Sprint Store to check out the display unit to compare it against mine. If the display unit has a proper back button, then I might consider.
Checked out the display unit and its back button was far more functional. Exchanged mine and the newer one also has a better capacitive back button.
thedeadletters said:
Checked out the display unit and its back button was far more functional. Exchanged mine and the newer one also has a better capacitive back button.
Click to expand...
Click to collapse
I think I might return mine too. It seems like the top of mine is not very responsive at all. Did you have a glass screen protector on?
Sent from the TermiNOTEr 4!
Same here in Germany. SM-N910F
Gesendet von meinem SM-N910F mit Tapatalk
Mine is also not as sensitive as I'm use to. Maybe it's meant to be that way though? It's a possibility Samsung did that to reduce the instances of accidental back button presses, but that's just a wild guess.
That makes sense but why don't we have many people complaining about it? Is this a real issue or people are thinking they are not pressing the button correctly.
Sent from the TermiNOTEr 4!
borijess said:
I think I might return mine too. It seems like the top of mine is not very responsive at all. Did you have a glass screen protector on?
Sent from the TermiNOTEr 4!
Click to expand...
Click to collapse
I'm sorry to hear about that. I had a Spigen Crystal screen protector on, but it did not affect the sensitivity, as the multi-task button worked perfectly. It was definitely a hardware issue solely. I applied another Spigen Crystal to the new phone and there are no issues (it came in a 3-pack).
I don't think many people are complaining about it because it's only affecting a small percentage.
2ndammendment said:
Mine is also not as sensitive as I'm use to. Maybe it's meant to be that way though? It's a possibility Samsung did that to reduce the instances of accidental back button presses, but that's just a wild guess.
Click to expand...
Click to collapse
I don't think that it's intended. When I took it back to the Sprint Store, the sales rep tried it out and instantly recognized that it was defective. The display unit and my new unit both have proper sensitivity.
thedeadletters said:
I don't think that it's intended. When I took it back to the Sprint Store, the sales rep tried it out and instantly recognized that it was defective. The display unit and my new unit both have proper sensitivity.
Click to expand...
Click to collapse
Well, I'm trying to get my unit replaced for a separate issue(screen is green towards the bottom and pink towards the top), so I will report back. Too bad every store in a 30mi radius is sold out.
Put it on "glove" mode ... helped mine
This ....
Same Issue Here
I am having the exact same problem with the back button... my struggles with getting it to work properly led me to search for others with the same issue. I'm glad that I am reading that it is not all the devices and that exchanging the Note 4 for a new one may solve the problem, as it did for a previous poster. It is frustrating that the local Verizon store does not have them in stock, and doesn't know when they will... so I guess I'll wait it out - kills the high of getting to play with/setup the new Note 4...:
OK I exchanged mine today will report back. So far it seems a bit better but not by much. Also replaced phone and got one with a gap. Oh well rather gap then a bad back button.
Sent from my SAMSUNG-SM-N910A using xda premium
borijess said:
OK I exchanged mine today will report back. So far it seems a bit better but not by much. Also replaced phone and got one with a gap. Oh well rather gap then a bad back button.
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What kind of gap does your new phone have?
I have seen that screen uniformity issue in both the Note 3 and the Note 4. As far as I can tell, every Note 4 is going to have it to some degree. I was pretty upset about it with the Note 3 and exchanged it for one that wasn't as bad. I noticed it on 3 Note 4s, with some being worse than others. I hope you're able to get an improved one!
buildsafire said:
What kind of gap does your new phone have?
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The gap is around the top left corner. Not bad but the first one I had was pretty much gap free. Doesn't really matter that much cause I have a case that covers it. Out of sight out of mind. So the back button seems to be better with new note. Glad I made the exchange. The only thing is that I lost my glass screen protector. Didn't want to take it off cause it would be useless to me anyways. So I applied a screen protector from my note 2. Works great covered the entire screen. The only thing it doesn't reach to the top. Just something to hold me over until I get some news ones. Also this phone seems to be much quicker than the last one. Could be a placebo effect. I also lucked on a new charger and spen tips. Guy at best buy left charger and tips. I just exchanged phone. :thumbup:
Sent from the TermiNOTEr 4!
---------- Post added at 08:20 PM ---------- Previous post was at 08:18 PM ----------
thedeadletters said:
I have seen that screen uniformity issue in both the Note 3 and the Note 4. As far as I can tell, every Note 4 is going to have it to some degree. I was pretty upset about it with the Note 3 and exchanged it for one that wasn't as bad. I noticed it on 3 Note 4s, with some being worse than others. I hope you're able to get an improved one!
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Click to collapse
I think I am going to stick with this one. Plus best buy says you can only do one exchange in the 14 day period.
Sent from the TermiNOTEr 4!

So after about 2 weeks I figured out my first gripe. Button placement

Why the middle? Nexus 5 was perfect in this regard. Buttons at the top.
I'm also using Spigen case so maybe that's contributing some to the awkwardness but i always push the buttons by accident, even lowering the volume while on calls.
Hand76 said:
Why the middle? Nexus 5 was perfect in this regard. Buttons at the top.
I'm also using Spigen case so maybe that's contributing some to the awkwardness but i always push the buttons by accident, even lowering the volume while on calls.
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why in the middle? because the phone is large, and placement in the middle gives you quick access to the buttons, instead of constantly sliding to the top of the phone first. my advice, get used to the button placement, as it is much more convenient. about the case, that you have to deal with on your own. as the phone doesnt come with a case, you buy it yourself.
If you're talking about this case http://www.amazon.com/gp/product/B00OH4I2LY/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 then it's the case. I was just talking to someone about this today. The buttons and button placement of the Nexus is actually perfect. The volume buttons are really just one long button, with a decent gap between the power button above it. Without a case on, it's impossible to confuse which button is which. That completely goes away when you use probably any case, but specifically the Spigen. The reason is the Spigen case is just flat with equal spacing between the buttons. So it's very difficult to know which button you're trying to push since there is no way to "feel" which one it is, as opposed to without having the case. So it's not the phone. The phone buttons are just about perfect in my opinion. Unfortunately, that Spigen case, or any case similar to that, completely ruins it. I still love the Spigen case though.
JerzyIroc said:
If you're talking about this case http://www.amazon.com/gp/product/B00OH4I2LY/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 then it's the case. I was just talking to someone about this today. The buttons and button placement of the Nexus is actually perfect. The volume buttons are really just one long button, with a decent gap between the power button above it. Without a case on, it's impossible to confuse which button is which. That completely goes away when you use probably any case, but specifically the Spigen. The reason is the Spigen case is just flat with equal spacing between the buttons. So it's very difficult to know which button you're trying to push since there is no way to "feel" which one it is, as opposed to without having the case. So it's not the phone. The phone buttons are just about perfect in my opinion. Unfortunately, that Spigen case, or any case similar to that, completely ruins it. I still love the Spigen case though.
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Yea I have that case and the button implementation stinks. Got a similar case by Ringke and it is far better in placement, actuation, and blind feel.
Skripka said:
Yea I have that case and the button implementation stinks. Got a similar case by Ringke and it is far better in placement, actuation, and blind feel.
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Do you have a link to that case? I love this Spigen case because of the clear back, good protection and it isnt bulky at all. But the button solution is awful.
JerzyIroc said:
Do you have a link to that case? I love this Spigen case because of the clear back, good protection and it isnt bulky at all. But the button solution is awful.
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Like this:
[Free Screen Protector] Nexus 6 Case - Ringke FUSION Nexus 6 Case [... http://www.amazon.com/dp/B00O153MUK/ref=cm_sw_r_udp_awd_6mDLub18D1JK7
Feels better in hand than that Speigen and looks a bit better as well. And covers ports. And is prime.
I have the neo hybrid. My complaint still isn't really with the case though. Just that i pick or hold the phone in the middle where the buttons are like 80% of the time. The other 20% is on the bottom.
If the buttons were up top i wouldn't accidentally bump into them all the time.
agreed
Hand76 said:
I have the neo hybrid. My complaint still isn't really with the case though. Just that i pick or hold the phone in the middle where the buttons are like 80% of the time. The other 20% is on the bottom.
If the buttons were up top i wouldn't accidentally bump into them all the time.
Click to expand...
Click to collapse
Same here plus the volume button sets very close to clamp on my dock in my car?. Also usually always lower volume when pulling out of pocket.
Ahhhhhh damn. I wish I would have seen that one before. Definitely gonna order this. Thanks for sharing!
My biggest problem with the button placement is when using the speaker phone while driving. I keep placing the phone upside down in my cup holder and about 10 second later the phone restarts. Turns out my cup holder is the perfect size to hold the power button down and hard restart the phone lol.
Skripka said:
Like this:
[Free Screen Protector] Nexus 6 Case - Ringke FUSION Nexus 6 Case [... http://www.amazon.com/dp/B00O153MUK/ref=cm_sw_r_udp_awd_6mDLub18D1JK7
Feels better in hand than that Speigen and looks a bit better as well. And covers ports. And is prime.
Click to expand...
Click to collapse
Ahhhhhh damn. I wish I would have seen that one before. Definitely gonna order this. Thanks for sharing!
Yeah I often pick my phone up the wrong way up as its almost symmetrical
Volume should be above the power or opposite side for the reasons other members have mentioned. I find myself hitting the volume alot
NexusHexus said:
Yeah I often pick my phone up the wrong way up as its almost symmetrical
Volume should be above the power or opposite side for the reasons other members have mentioned. I find myself hitting the volume alot
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Funny...when I had my Note 2 I hated the opposite side button layout. I have yet to fat finger press the wrong button on my nexus 6
Skripka said:
Funny...when I had my Note 2 I hated the opposite side button layout. I have yet to fat finger press the wrong button on my nexus 6
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I guess Its because I have it in my inside Suit pocket at work, and I'm used to constantly pulling my phone out and hitting the power button at the same time so I can quickly check notifications lol. I suppose once its in my hand properly i'm ok with the butons
EvanVanVan said:
My biggest problem with the button placement is when using the speaker phone while driving. I keep placing the phone upside down in my cup holder and about 10 second later the phone restarts. Turns out my cup holder is the perfect size to hold the power button down and hard restart the phone lol.
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Click to collapse
Ugh, my phone doesn't fit in my cupholder ?. #firstworldproblems
It was my gripe at first. Now my gripe is why don't they put the buttons on all phones like this :sly:
I hate thelack of seperation between the buttons. Nexus 6 does a good job at texturing power button so i guess i should be blaming this crappy spigen case.
I have the slimarmor case and the buttons are flush with the case so I never realize I'm pressing the buttons until its too late. I would like to go naked but I keep dropping this phone all the time. I usuallydont drop my phones but this this g is aweful.
Still like the phone tho, just might get a different a case or insurance and a backup phone.
Sent from my Nexus 7 using XDA Free mobile app
The spigen case is definitely the issue, I think they make the worst clear case of any. I have a ringke fusion and a pure gear slim and both are MUCH better than the spigen. With both of those I have no issue accidentally hitting any of the buttons.
I have a gripe about button placement too. I have small hands, being a chick and all, but why so low? My car holder which I used for my N5 and SGS2 now presses the volume buttons if I fully lock it. And why put the volume and power button so close?! I know they made the buttons feel different, but still too close. And taking screen shows is a pain in the A!! im sure there's a work around for Home+volume down but still.
Either way, still love the phone.
---------- Post added at 09:53 AM ---------- Previous post was at 09:52 AM ----------
kingston73 said:
The spigen case is definitely the issue, I think they make the worst clear case of any. I have a ringke fusion and a pure gear slim and both are MUCH better than the spigen. With both of those I have no issue accidentally hitting any of the buttons.
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Click to collapse
I have to disagree. I think it's one of the best clear back cases, except for the buttons. I don't use the buttons much anyway, but the clear case has yet to scratch at all after a month's use. If Ringke's clear back case wouldn't scratch so easily I'd get that for the buttons.

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