Hello, first time I've ever preordered a phone and I am switching to Verizon from AT&T. I preordered a S7 and S7 edge thru verizon website last weekend and the ship date is 3/31. My question is should I cancel my preorder and just head to a verizon store on Friday to try and get some phones since I preordered late and most likely won't get the phone for awhile. How do phone releases work in store? I've normally waited awhilw to upgrade but I am all in on the S7 coming from S4 so you can imagine my excitement.
Thanks!
Reason I am hesitate is my wife wants that free gear S2 watch...but who knows if there will be any left when we receive our phones.
I definitely wouldn't cancel first. Go into the store on Friday, if they have the phone you want then cancel your pre-order and buy in store. You can cancel the pre-order so long as it hasn't shipped yet.
I screwed myself switching from black to gold at the last minute, so I pushed myself back in the queue. My estimated ship date is 3/15, so I'll be doing the same thing.
Ahhhh good idea will be doing this! Does verizon in store purchase still get you a free gear s2 watch?
jc83 said:
Ahhhh good idea will be doing this! Does verizon in store purchase still get you a free gear s2 watch?
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No it was a pre-order bonus
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MrWicked1 said:
No it was a pre-order bonus
Sent from my SM-G920V using Tapatalk
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That's not true. The promotion is for any device purchased before 03/18. Whether the supplies will last that long is another question. Whether you pre-ordered or not doesn't factor into the application.
The eligibility is based on the purchase date (Ship date for a pre-order), and has to be submitted before 3/31. I'm not 100% sure what that would mean for people who pre-ordered with a ship date beyond 3/18, but it sounds like they are screwed.
Of course this information can be found here... https://promos.samsungpromotions.com/GearVR/en-us/Rules
turbosrrgood said:
That's not true. The promotion is for any device purchased before 03/18. Whether the supplies will last that long is another question. Whether you pre-ordered or not doesn't factor into the application.
The eligibility is based on the purchase date (Ship date for a pre-order), and has to be submitted before 3/31. I'm not 100% sure what that would mean for people who pre-ordered with a ship date beyond 3/18, but it sounds like they are screwed.
Of course this information can be found here... https://promos.samsungpromotions.com/GearVR/en-us/Rules
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It is online only. Says so in the rules you posted.
squallz506 said:
It is online only. Says so in the rules you posted.
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Would you mind quoting where you believe it said that?
The claim has to be submitted online, the purchase does not need to be made online.
turbosrrgood said:
Would you mind quoting where you believe it said that?
The claim has to be submitted online, the purchase does not need to be made online.
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"Participants who purchase on VZW.com will be able to select one..."
squallz506 said:
"Participants who purchase on VZW.com will be able to select one..."
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That doesn't clearly state that the phone needs to be purchased from vzw.com. That was the gift description, not the requirements. Furthermore there is no mention of an online requirement in the eligibility section, where requirements would be.
Also, my brother filled out his form and there was no mention or care whether it was purchased online or not (though it was).
Since obviously know one has bought one in store, there's know way to know for sure, but if you do I'd still try to redeem it. It certainly can't hurt. Although the supply could easily be gone by then regardless.
turbosrrgood said:
That doesn't clearly state that the phone needs to be purchased from vzw.com. That was the gift description, not the requirements. Furthermore there is no mention of an online requirement in the eligibility section, where requirements would be.
Also, my brother filled out his form and there was no mention or care whether it was purchased online or not (though it was).
Since obviously know one has bought one in store, there's know way to know for sure, but if you do I'd still try to redeem it. It certainly can't hurt. Although the supply could easily be gone by then regardless.
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When you go to the promotion landing page it asks you if you bought online or in store. If you select online then you are led to a page that shows both the s2 and the vr. If you choose in store then you're led to a page that only shows the vr. Screens hots attached.
squallz506 said:
When you go to the promotion landing page it asks you if you bought online or in store. If you select online then you are led to a page that shows both the s2 and the vr. If you choose in store then you're led to a page that only shows the vr. Screens hots attached.
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OK now that makes sense, since the promo information I had only mentioned the VR. The watch is obviously handled diffently. However that does indicate that you may be able to get the vr from a purchase in store if there are still units remaining.
turbosrrgood said:
OK now that makes sense, since the promo information I had only mentioned the VR. The watch is obviously handled diffently. However that does indicate that you may be able to get the vr from a purchase in store.
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Yeah but OP wants the watch. He'll be SOL if he cancels his pre-order and buys in store.
squallz506 said:
Yeah but OP wants the watch. He'll be SOL if he cancels his pre-order and buys in store.
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He's already SOL with his 3/31 ship date. It has to ship by 3/18.
Just called my local Verizon store. He said he doesn't have exact quantities but should have plenty as Saumsung launches aren't as big as apples. He did insist I call verizon and cancel my preorder asap before Friday so all that is taken care of before I come in Friday as he can't cancel preorder for me.
Decisions decisions.....
turbosrrgood said:
He's already SOL with his 3/31 ship date. It has to ship by 3/18.
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I think it only has to be bought before 3/18.
Edit: Unless Verizon can push orders out sooner, then yeah he's screwed. The deadline to fill out and submit the form is the same day the S7E in Silver ships. It almost feels like they did this on purpose.
I guess I'll be going to BestBuy tomorrow and preordering it. At least then I know I'll be walking away with a silly VR thingy and something of actual value, a 64gb uSD card.
Figures, I just got the notice that my shipping label has been made. So now I'll probably get it Monday at the earlieset, and can't get one in store. A few more days isn't a big deal though.
At least I know it's coming, and don't have to deal with the store.
I pre-ordered the black Edge via a telephone call to Verizon on Monday. I finalized the the order on a email from Verizon. I received delivery confirmation from UPS yesterday for delivery tomorrow on Friday. I'm surprised that so many people who ordered long before me don't already have their phones.
Related
Trying to live a life where I don't have to give money to Best Buy. Saw that Verizon updated their Xoom page this weekend, but surprisingly still no order or pre-order information.
I'm assuming if I walk up on Thursday morning they'll have them, but stranger things have happened. Any word on Verizon corporate stores and their expected Xoom inventory?
Just called my local Verizon store, no one there knows if they'll get Xooms to sell on Thursday.
I've heard Verizon stores are only getting 2 or 3 units. This is all rumor at this point, but I do know that BB stores are only getting 5-10 units to sell with most being closer to 5.
alee said:
Trying to live a life where I don't have to give money to Best Buy. Saw that Verizon updated their Xoom page this weekend, but surprisingly still no order or pre-order information.
I'm assuming if I walk up on Thursday morning they'll have them, but stranger things have happened. Any word on Verizon corporate stores and their expected Xoom inventory?
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I was at a Verizon corporate store in North Seattle yesterday. I asked if they were going to have Xooms on Thursday. The guy I ended up talking to would not come out and outright confirm it, but "highly recommended" I visit the store early on Thursday. Take that for what it's worth. I'm buying mine at Costco.
Just saw this on BGR this AM:
(boy genius report url)/2011/02/22/verizon-wireless-to-launch-motorola-xoom-on-february-24th-599-99-on-contract/
Surprised they aren't doing pre-orders.
As a corporate store they r not allowed to disclose that information on stock count even after Thursday but trust me they have plenty
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jaeisber said:
I've heard Verizon stores are only getting 2 or 3 units. This is all rumor at this point, but I do know that BB stores are only getting 5-10 units to sell with most being closer to 5.
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Can you reserve one at a verizon corp store, or is just first come first serve?
parrotheadmjb said:
Can you reserve one at a verizon corp store, or is just first come first serve?
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First come first serve
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adub007 said:
First come first serve
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Looks like I'll be there at 8:45am on thursday lol
Its worth calling. Icalled my local VZW store today and asked if they were doing any presale on the Xoom. She said she would hold one for me and took my name and number. I'll be stopping by Thursday morning (opens at 7:30!) to pick mine up. If they end up not holding one for me, all is well, I have a pre-order in with Best Buy.
But, moral of the story, its worth calling and asking if they will put one on hold for you.
parrotheadmjb said:
Looks like I'll be there at 8:45am on thursday lol
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Looks like an early morning for me as well. There's a non-corporate store near me, so I'll also check in with the owner tonight. The small shops are usually pretty good about cutting deals, but they usually get stock after everyone else.
jaeisber said:
Its worth calling. Icalled my local VZW store today and asked if they were doing any presale on the Xoom. She said she would hold one for me and took my name and number. I'll be stopping by Thursday morning (opens at 7:30!) to pick mine up. If they end up not holding one for me, all is well, I have a pre-order in with Best Buy.
But, moral of the story, its worth calling and asking if they will put one on hold for you.
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does yours always open at 7:30??? Mine doesn't open til 9
parrotheadmjb said:
does yours always open at 7:30??? Mine doesn't open til 9
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Yeah it does. I live downtown chicago, so there are 5ish stores within a couple miles of where I live and work. There is one that opens at 7 as well, but its a bit further a way.
Checked my store this am (Sac Cal) and they seemed to be barely aware of what I was talking about
They're telling me (harlingen, texas) that the 28th is when they'll make theirs available but that the tablets they'll have WILL have flash 10.2. I have no clue why the delay but the wait is gonna suck. He took my name and number and said he'd call me the 27th.
My verizon said they will have them
Arun01 said:
My verizon said they will have them
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Same, but he told me the number was very limited...
alee said:
Trying to live a life where I don't have to give money to Best Buy.
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Can I ask why?
I stay away from walmart.wondering if its the same reasons
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TheAdictsPunk said:
Can I ask why?
I stay away from walmart.wondering if its the same reasons
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Rotten customer service, poorly informed apathetic sales staff and being forced to listen to a sales pitch for product protection plans which is laced with guilt and unfounded fear for most consumers.
Since there is no price advantage at Best Buy, why put up with the aggravation.
Corporate VZ stores will definitely have Xoom's available on the 24th.
So, I know the release date is tomorrow, but what are the odds a retailer would sell them early? Does anybody on here work for a retailer and can confirm whether this is a soft release date or a hard release date?
I'd like to know if a store is selling them today so I can try to get one on my way home from work tonight.
Since it must be activated, they would get caught selling early. I think I might buy my accessories on Amazon. I'm rather pissed that BB isn't getting in screen protectors for a screen so big.
setite said:
Since it must be activated, they would get caught selling early. I think I might buy my accessories on Amazon. I'm rather pissed that BB isn't getting in screen protectors for a screen so big.
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That's why I'm curious whether it's a soft or hard release date. A hard release date means that they retailer has a contractual agreement to not sell early and may be fined by the manufacturer. With a soft release date it's more about marketing and some of the stores really don't care if they sell early.
i ordered mine online and im still waiting for shipping confirmation. i may go to wirefly here in a bit and talk to customer service. they been pretty helpful so far. Last time when my droid x was suppose to ship, I went to customer service and they moved me up the list and sent it out right away because it was the day they got it.
Jrockttu said:
That's why I'm curious whether it's a soft or hard release date. A hard release date means that they retailer has a contractual agreement to not sell early and may be fined by the manufacturer. With a soft release date it's more about marketing and some of the stores really don't care if they sell early.
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While doing my pre-order I asked when I could come by and pick mine up, the sales associate wasn't sure and asked another. His response was "They'll definitely by here on the 24th, but maybe the 23rd, so you'll just need to call and ask." So I called just a bit ago, the lady was reading from something you could tell and said something to the effect of "Launch date for the XOOM is the 24th.." *mumble mumble* "do not release to customer until launch date". So if someone gets one today, they can count themselves lucky.
StirCwazy said:
While doing my pre-order I asked when I could come by and pick mine up, the sales associate wasn't sure and asked another. His response was "They'll definitely by here on the 24th, but maybe the 23rd, so you'll just need to call and ask." So I called just a bit ago, the lady was reading from something you could tell and said something to the effect of "Launch date for the XOOM is the 24th.." *mumble mumble* "do not release to customer until launch date". So if someone gets one today, they can count themselves lucky.
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Good to know, thanks. Was this at Best Buy?
The people I talked to at Costco last night would probably sell them early if their inventory showed them, considering both stores thought I was talking about the Zune, then asked what the Xoom was. Of course, if you got past the Costco sales people, I'd assume the Verizon booth people would probably shoot you down when it came to activation.
I guess I'll jut have to wait 23 hours and take an early lunch tomorrow.
I spoke with the nearest VZ corporate-owned store, and as soon as I informed the rep that I managed a corporate account, she was very forthcoming with information.
The 24th is a 'hard' date, and she confirmed that they would have them in-store available for purchase. She was even kind enough to provide me with her direct number so that I can call ahead and she would have one ready for me.
Not bad, eh? I was going to order it online, but VZ isn't taking pre-orders (only BB it seems), so it won't be 'visible' online to order until tomorrow. Even though VZ has free overnight shipping, I'd rather just walk into a store and pick it up.
I'll compare online pricing with the store price, so I should get a decent deal on the Xoom.
damn looks like Wirefly's twitter misinformed me about processing on the 23rd so it looks like I will be getting a day after everyone picks it up from the store . Oh well at least Im getting it
Twas the day before Xoom and all through the retail chain not even a sale, the employees were told not even for a hundred thouse.
Sent from my DROIDX using XDA App
So Wirefly's twitter says Xoom is shipping today but Wirefly's chat sales rep says nothing is set to ship out today. I hate it when right hand has no ****ing clue what the left hand is doing. No idea who's info is correct.
ashura3 said:
So Wirefly's twitter says Xoom is shipping today but Wirefly's chat sales rep says nothing is set to ship out today. I hate it when right hand has no ****ing clue what the left hand is doing. No idea who's info is correct.
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i know the feeling. Still glad just to be getting it though
Ehhhh why is everybody talking like they're upset???? Isn't this thread supposed to be "HAPPY XOOM EVE EVERYONE!!!" ??? lol. OMG just 1 more night and i'm picking it up tomorrow First...tablet...ever...excited...iPad...is...dumb...
We need a countdown thread...less then 18 hours for me
bwcorvus said:
We need a countdown thread...less then 18 hours for me
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http://www.timeanddate.com/counters...day=24&year=2011&hour=09&min=45&sec=00&p0=127
setite said:
http://www.timeanddate.com/counters...day=24&year=2011&hour=09&min=45&sec=00&p0=127
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Shouldn't it be at 10 o'clock exactly?
Sent from my Nexus One using XDA App
In 12 hours i will be walking into my Costco from the back door
So I go to check my order status at BB to see if it shipped late yesterday or last night and it says "Status - Back Ordered".
WTF!!!
Maybe I should just tell Sammy to go pound sand! I already have some concerns about them and their promises.
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
markp99 said:
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
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I guess that's the good news, I can run down to the store and check. Or at least call first thing this am.
lucky i have one close to my job that has them available. taking an early lunch to pick it up.
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
cdf3 said:
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
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Just looked and tried to do that and all stores within 50 miles of me here in SE FL say unavailable. I already cancelled my order also, oh well.
cdf3 said:
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
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Turns out, if you just call up Customer support and ask nicely, they'll transfer your order to an in-store pickup location, and get priority over people who just ordered it last night/this morning.
Now thats customer service.
markp99 said:
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
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Best Buy email just arrived = Shipped! Yay!
UPS does not list a delivery date at their tracking site yet - Boo!
Looks like our store in Madison only received 16gb models.
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OneStepAhead said:
Looks like our store in Madison only received 16gb models.
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Interesting enough, when I call the local stores they have the 16G White version. Guess Samsung made lots of those.
Once the status says "Processing" customer service can't do anything. I tried this morning to have them transfer my order to a local store.
Good news is that I just got a confirmation e-mail that it just shipped, but now I have to wait for it to arrive instead of grabbing it from the store.
Thanks to substandard customer service, BB has lost my business. I called another store who also did not have the 32G version in stock but did notify me that they are showing the warehouse has units available if I wanted to do a store pickup. So I asked how could they have it in the warehouse and I get a back ordered status? The store customer service rep stated I should call the 888 number to find out. I did that and was abruptly told that the .com warehouse was different and they are obviously out of stock. So I tried to rationalize with her that why would BB take preorders and then not allocate units that they obviously have available. She states that "Sir I just told you that the .com uses a different warehouse". So I (with some sarcasm at this point) ask her if it is the same company. Well at no time did she offer to find one locally or go ahead and have one shipped to my local store and when I finally asked her if she could do that for me, I said never mind if I have to ask you to do that for me then I will just purchase from another business who values customer service. I assure you that at no time was I rude and only got sarcastic at the end of the conversation.
c'est la vie
For me....Only Best Buy stores that have them are way too far away. Local ones don't have them and unknown when either, so its the luck of the draw as to where Samsung ships to and how many to even bother driving for one just to be disappointed in selling out.
I would just a rather order online instead
SR45 said:
For me....Only Best Buy stores that have them are way too far away. Local ones don't have them and unknown when either, so its the luck of the draw as to where Samsung ships to and how many to even bother driving for one just to be disappointed in selling out.
I would just a rather order online instead
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I couldn't find any BB stores in the state of Massachusetts that had the 32gb version, so I went online.
Circuit City claims to have an order today/ship today policy on the 32gb version. I went ahead a tried it - we'll see. I did it from their website, not from Amazon, and had to call them to ask them to process the order now.
I didn't know circuit city even existed anymore.
Bummer about the horror stories. Not to make you feel bad, but I strolled into my local Best Buy about 15 minutes after opening today. No pre-order, no deposit, no nothing. Walked out with the 32GB Grey ... and they didn't charge me sales tax! That's a 9.75% (~$60) bonus!
Berner said:
Bummer about the horror stories. Not to make you feel bad, but I strolled into my local Best Buy about 15 minutes after opening today. No pre-order, no deposit, no nothing. Walked out with the 32GB Grey ... and they didn't charge me sales tax! That's a 9.75% (~$60) bonus!
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Good to hear someone had a good experience. I don't feel bad just a little jealous I guess. I'm actually thinking about just getting the Iconia instead. I have had the xoom and transformer but returned them both. The xoom for a charging issue and I just never liked the feel of the transformer, maybe just a little to wide and I have larger than avg hands.
I suffered from the same back-order issue. I pre-ordered one for my wife when I first got the e-mail from Samsung on 6/6/2011. Now you would think with my last name being at the beginning of the alphabet and my order being placed so early that I would be a shoe-in to receive one.
WRONG! I didn't receive an e-mail or anything. I'm a Silver Rewards member because of my continued customer loyalty...yet you can't even let me know what's going on before hand so I can order elsewhere.
I called 3 stores, checked online, did a online chat with Best Buy employee Brenda, and then talked to 4 different people through customer support. I heard different answers each time but the same result. "It shows as back-ordered but that it will ship in 1-2 business days." From the stores I heard "We haven't received our shipments yet but the ones we're getting are for pre-orders." The last statement was obviously a lie because ship-to-store has not been an option for any of the local 10 Best Buy stores.
How does any of this make sense? Yes I could come up with some patchwork logic to calm myself but at the end of the day, it's horrible customer service. I was respectful to each person I talked to. I didn't even complain. I went online to cancel my order and then called back to make sure it was done.
I'll keep it real simple. Worked for Best Buy for roughly 2 1/2 years during my younger days. During high school and then when I was in college in Tucson.
I hate Best Buy. From their "non-commission" approach they have the sales associates present shoppers with to their TERRIBLE phone customer service, the place is nothing but horrible experiences. I have a Rewards Silver account with them as well. I've spent way too much money to care to calculate with them and they continue to suck. I've shifted my purchasing from Best Buy to Amazon and am now a Prime Member with them (have been for over a year).
To stay on point with the OP, I went to Best Buy on Camelback in Phoenix this morning to see if they had any in stock. The PCHO (PC / Home Office) and Mobile Phone in store reps both told me they didn't get any in nor did the rest of the state of AZ. The only way I could get a Galaxy Tab was through Best Buy.com. This was after roaming around both departments for 10-15 minutes waiting for a sales rep to approach me (or even see one that I could approach for help). All immediately after the store had opened. Non-knowledgable, unwilling to help anyone sales reps and terrible supervisor / management that could give two craps less about your experience and care about nothing other than you buying a Geek Squad extended service plans and taking advantage of their financing offers.
I'm not buying a Galaxy Tab at all now nor am I, for any reason, shopping at Best Buy any longer (not like it's a huge deal... their stores have been dwindling in the number of shoppers for the past two years).
At first thought it's nice to see that I am not alone, but it really is kinda of sad. I do hear lots of great things about Amazon and have purchased a couple of times through them, but i am still a little weary about online purchases. Not really rational since Amazon does in all regards appear to be very safe and easy even with respect to returns. So who knows maybe it is Amazon here I come!
Prime Membership is totally worth it if you shop on Amazon frequently. I do ALL of my Christmas shopping each year with them, never any hiccups. As a Prime member, you get FREE Two Day shipping on almost everything you buy along with no tax. It destroys whatever Best Buy offers these days. On new videogame releases, they are not only typically $5-10 cheaper, there is no tax and it arrives on the same day of release at my front door.
**end of gushing**
I've been checking the status every since I saw that thread about ABT and TD shipping before the release date and I noticed that my order status says 1 item(s) Status Not Available.
Is this normal?
I preordered from BB.
I've been told repeatedly that it will not be there til 10/10.
Sent from my Crapple iPhone 5
Han Solo 1 said:
I preordered from BB.
I've been told repeatedly that it will not be there til 10/10.
Sent from my Crapple iPhone 5
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lol did you try and see if you could use the fact that people on here have already gotten theirs as a way to get yours sooner too? I'm just worried that there is a problem with my order. But I guess it saying that the status is not available doesn't necessarily mean there is a problem... right?
I'm not familiar with Best Buy's pre-order process, have they already charged you? If they have, I wouldn't be worried.
dtsd said:
I'm not familiar with Best Buy's pre-order process, have they already charged you? If they have, I wouldn't be worried.
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It shows up in my transactions as a pending charge. They said they would charge the card once the order was shipped, but I've just signed in and I don't even see the pending charge in there anymore.
Definitely worth a call
Ugh... This sucks... they say there doesn't appear to be a problem, but I'm being told that they won't even ship it out to me until the 10th.. Why would I preorder on line if I can just go to BB when it opens on release day and pick one up?? I knew I should have just ordered from Tiger Direct...
Update:
I canceled my order with BB. Tiger Direct just got one more customer.
Was in best buy today and peered in the cage in the Samsung area of the store and what did I see? Boxes of note 2014s... Right there in plain site. Asked the sales guys about it and they said no, we don't have them. Took them over to the cage and said what is that... Oh man we can't sell those until the 10th so we better hide them. Wouldn't sell me one but they did open the cage and put them out of sight. I mentioned they were already shipping from other retailers but they wouldn't budge. Oh well, wait for the preorder shipment.
Sent from my Nexus 10 using XDA Premium HD app
Cancel my best buy pre order Earlier this week and ordered through Tiger. I am Already playing with note since friday.
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toanau said:
Cancel my best buy pre order Earlier this week and ordered through Tiger. I am Already playing with note since friday.
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When you ordered was the product information page listing it as available for pre order or available for shipping?
Available for shipping. I believed it is pre ordered status now on Tiger
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toanau said:
Available for shipping. I believed it is pre ordered status now on Tiger
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Well hopefully I'll still be able to get it on before the end of the week (Thursday or Friday). I usually go home on Friday afternoons to visit my parents and I'd really like to be able to set up the device over the weekend so I can have it ready for school on Monday.
I preordered from Best Buy only because I didnt have any funds available on my other credit cards. That might be a plus since BB's protection plans have always done me good so I got that for my note too. My order says "in progress" and when I click on the actual note line item, it tells me status not available. When I made the purchase though it did tell me it wouldnt ship until the 10th.
But now it makes me wonder if I should just change the method of shipping to pick up at the store.
Riaora said:
I preordered from Best Buy only because I didnt have any funds available on my other credit cards. That might be a plus since BB's protection plans have always done me good so I got that for my note too. My order says "in progress" and when I click on the actual note line item, it tells me status not available. When I made the purchase though it did tell me it wouldnt ship until the 10th.
But now it makes me wonder if I should just change the method of shipping to pick up at the store.
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Yea I placed an order with Tiger Direct, and I'll speak with them tomorrow or Monday. If they can't promise me a tablet by Thursday then I'll cancel my order with them and just call my local Best Buy and do an express check out. For some reason I don't have the option to place a pre-order for in-store pickup. Hopefully Tiger Direct will ship mine early, but I'm not expecting much. I'm prepared to just go to BB right when it opens to purchase on in the store. I've learned my lesson. I won't fool around with pre-orders anymore. Better off just picking up in store.
Idk how you guys pre ordered yours from best buy. But I went to store. Put 50 bucks down payment on device. So basically they hold one for me till whenever I walk in store and pay remainder once there in stock. Officially
Ordered from BB
I never had a problem pre ordering from BB, they just can't sell it until the release date. I got the Black 32gb. We will have it on the 10th, sometimes the email comes a day earlier also.
louvass said:
I never had a problem pre ordering from BB, they just can't sell it until the release date. I got the Black 32gb. We will have it on the 10th, sometimes the email comes a day earlier also.
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I usually get all my devices in white (in this case white 32GB) but thinking I should have gotten the black. The back part getting dirty is starting to get to me since I'll be using it every single day for hours on end. Here's hoping they ship today. I'm using this tablet for college and it would be great to have the opportunity to have the weekend to get it ready for next week.
That's only if my anxiousness doesn't get to me and I don't cancel the preorder to pick up at the store. ^^;;
Best Buy preorder
Just got my confirmation email that my tablet will be available for pick up tomorrow. Yeaaaa
Me too! Available to pick up tomorrow at Best Buy.
Sweet!!!
Sent from my Crapple iPhone 5
Awesome :good:
I'm hoping to just go in and pick one up off the shelf. Didn't preorder.
I like the white but I think I'll buy it in black. I'm afraid the white stylus might show wear/dirt over time.
Lets start a thread for those of use who preordered through Best Buy (regrettably) and post when we preordered, color, location and when we received our notices that our device is ready for pick up.
PS. I got BB to tell me what position in line I am for my preorder, the customer service rep I spoke with talked with the store that I preordered from and she said I was either #4 or #6, she couldn't remember which one it was.
Obviously I haven't received mine yet but will post on here the second I do.
Oct 3rd
Menomonee Falls, WI
White
I preordered 10/15, black N4, Maryland. TBD when I receive the notification. But I called last night and she said mine is in the system and will be ready in store the 22nd. Although she said most likely it will processed the 22nd and than ready for pickup the next morning. My main concern was since I preorderd so late, would that effect when I could get my phone. Seems it won't be an issue. I did enroll in text message notifications too. I'm ready!
Wow, that is good news for you. Hopefully it is true.
I'm going to call my store this morning when they open and see if they have any new information. I need to ask about my email address I gave them too because I never received a confirmation email from when I ordered my phone which is weird because my wife did get a message.
Yeah I know. I never knew if when you had preordered mattered or not but seems not. I'm going to call again today to verify. Is your wife the primary line? I didn't get the confirmation either but realized my father is still the primary on our family plan so he received it. So that's why I told the women I spoke to to sign up me up for text alerts which will keep me updated on the status of my order.
tu3218 said:
Yeah I know. I never knew if when you had preordered mattered or not but seems not. I'm going to call again today to verify. Is your wife the primary line? I didn't get the confirmation either but realized my father is still the primary on our family plan so he received it. So that's why I told the women I spoke to to sign up me up for text alerts which will keep me updated on the status of my order.
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No we both actually don't have service with Verizon yet. The plan was, when I received the phone to switch to Verizon.
Still got my fingers crossed that I will have it this week still but who knows....
Oct. 1 Black
Best buy
Westminister, CA
Will let you guys know when I get a notice
Local best buy knows nothing. They say they don't have inventory yet but they receive weekly shipments on thursday and it might (or might not) be on the truck. They have no clue what position I am on the wait list; they have no clue if they have an allotment. They have no clue when they will make the phone available if they do receive it. In fact calling the person I spoke to ... would be a good description.
I called my Best Buy last week and the guy told me I would be able to pick it up on the 24th. When I preordered the lady told me I would get an email the night before it's available. So I'm not expecting to hear anything until Thursday night.
I ordered the black one.
Sent from my DROID RAZR using XDA Free mobile app
jake21 said:
Local best buy knows nothing. They say they don't have inventory yet but they receive weekly shipments on thursday and it might (or might not) be on the truck. They have no clue what position I am on the wait list; they have no clue if they have an allotment. They have no clue when they will make the phone available if they do receive it. In fact calling the person I spoke to ... would be a good description.
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I'm kicking myself for switching my preorder to Best Buy. They still haven't sent a notification on a Sprint Note 4 a family member ordered.
If I find out I have to wait til 10/31, I'll be livid because I can't switch back to ordering it from Amazon. Also I need to purchase it through preorder to get that rebate--I'm paying full price for the phone.
This really is the worst handled launch of a phone.
I worked for Best Buy on and off over the years in their Mobile dept. The way it works is the district warehouse sends a predetermined number of product to each store based on sales rank for various products - regardless of the number of pre-orders the store may have received. For example, I pre-ordered a Black N4 from my local best buy the other day, and talking to my former co-worker she looked up the number of black N4s assigned to be delivered to our store. RSS showed 11 were ordered for our store, though the system does not say when they will arrive, or if they will all arrive at once. Best Buy employees have no ability to look up pre-order quantities so you cannot tell if of the 11 expected to the store one will be allotted to you. Pre-orders are filled in order of receipt, so the earlier you were to pre-order the more likely it is you'll get one the day/day after they receive them. Best Buy will get a truck on thursday morning (23rd) likely having the first round of N4s on it. So thursday they will process the delivery and you'll get a notification mid to late afternoon that they have your phone (if there were enough delivered to get to your name) You shouldnt get any notifications from best buy until the store you ordered from processes their received stock and your pre-order is filled in store and is awaiting pick-up.
Hope this helps.
Just got off the phone with a sales rep at my local BB where I preordered. He said he doesn't have any new information but they are expecting to receive Verizon note 4s in on Thursday and I should check back with them then. I'm going to keep calling every day to see when they actually get some in. Also, once we know that they are starting to get them in, it wouldn't hurt to call around to the other BBs in the area to see if they maybe got more in than the store you ordered from. It may be a long shot but if a store got like 20 of them in and only had 10 preorders, the remainder will be available to be sold. In that case, you can simply go that location and have your preorder fulfilled through that store. Again, probably a long shot but at this point, I just want the damn phone asap.
I'll keep everyone posted.
Well let see... When I was in store doing my pre-order with Gift Card on my BB credit card, I was promised the 17th as discussed in prior thread(s). I never actually believed this since various Best Buys deceived me so much on my qualified trade in being a Droid X. Even the original rep had got smart with me in the store I pre-ordered and rudely swung her monitor around showing my Droid X was listed in there system as a $0 value. She was correctly corrected by both a co-worker and manager of which I further had them write my trade in model and acceptance of trade upon picking up my pre-order when it arrives on paper.
As the 17th passed with no email or notification that my Note 4 was in store, I called and finally reached a different manager. He right away told me that there was a lawsuit of some sort between Verizon and Samsung or Best Buy - he really didn't give me much information regarding that other than Verizon had just sent them a letter around the 14th demanding they would not receive shipments until the day of the 23rd and be allowed to release them then. The manager also promised me that mine would be available as of that date and that even further, they would likely actually receive the shipment on the 21st or 22nd and start sending folks like me notifications of pickup ready for the 23rd.
That is where things stand at this point with me. Gee, I wonder what to expect next...
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
tu3218 said:
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
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Only time will tell. Hopefully they will start receiving the devices in the next day or so and have them available to us that preordered relatively early (Oct 3rd, in my case). That would be the best case scenario, worst case scenario is they only receive a couple devices of each color and this goes on for weeks until they fulfill all of the orders.
Fingers crossed, getting pretty anxious here
tu3218 said:
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
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Basically the Pre-order guarentees the $200 working phone trade in offer, and that if there arn't enough phones on the first truck, on tuesday (usually the next delivery day for bby) you'll have guarenteed product. Verizon store is the same way if you go in and pre-order. It's basically just a hold to prevent someone from walking in and buying the N4 once they have one available. It's supposed to reduce people calling in and coming to store asking alll the time "Do you have this phone now?"
Unfortunately bby gets what Samsung sends them, then from there they send their pre-determined shipments out to the stores based on store sales statistics, not so much on pre-order demand.
Information regarding Verizon Note 4/ Best Buy:
I hope everyone is well. I work for Samsung inside of Best Buy, and I am also awaiting a note 4 via verizon. I can tell you in OUR circumstance, all intial orders tracked through RSS were pre-orders ONLY, and not all preorders will be met. We are currently getting in only 6 (4 black, 2 white) at my location. They are "on order", and are expected in later this afternoon or early tomorrow morning. They are available FOR sale prior to the 23rd, but more than likely, Best Buy will tell you that they are not or you won't know because your e-mail doesn't go out until late tomorrow night.
They are on there way and you should be receiving e-mails no later than tomorrow evening if you were the first couple of pre-orders per color. There will be a VERY limited amount, so for those pre-ordering late, my best wishes are with you.
I just wanted to give you a straight, no bs response unlike some of the things I've read/heard/ seen dished out from BB employees.
Best of luck and I hope you all get your phones soon!
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
coastieET said:
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
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The interesting part is RSS has the street date listed as 10/17/14, so there is nothing prevent the sale. POS picks up the street date and will not allow sales ahead of the street date based from RSS. The only thing claiming 10/23/14 is a sheet of paper that is often wrong.
Kmclove14 said:
Information regarding Verizon Note 4/ Best Buy:
I hope everyone is well. I work for Samsung inside of Best Buy, and I am also awaiting a note 4 via verizon. I can tell you in OUR circumstance, all intial orders tracked through RSS were pre-orders ONLY, and not all preorders will be met. We are currently getting in only 6 (4 black, 2 white) at my location. They are "on order", and are expected in later this afternoon or early tomorrow morning. They are available FOR sale prior to the 23rd, but more than likely, Best Buy will tell you that they are not or you won't know because your e-mail doesn't go out until late tomorrow night.
They are on there way and you should be receiving e-mails no later than tomorrow evening if you were the first couple of pre-orders per color. There will be a VERY limited amount, so for those pre-ordering late, my best wishes are with you.
I just wanted to give you a straight, no bs response unlike some of the things I've read/heard/ seen dished out from BB employees.
Best of luck and I hope you all get your phones soon!
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I was told I am number 4 or 6 (the BB rep that called me couldn't remember after contacting the store). You said that your store is only getting 6 in total. Do you think all stores are only going to get 6 in (or about that amount) or do you think that some stores may receive more/less?
I really hope I'm in the first wave of devices they receive.
coastieET said:
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
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We do work for Samsung, but we have complete access to all numbers for Best Buy as well .
The release date was weeks ago in the system; they are fair game when they arrive and your name is called.