Wifi - VOLTE - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

Has anyone noticed any issues with wifi calling and or VOLTE?
On both setups I feel like the phone goes silent more than it ever did on my iphone... In order to get the silence to die usually if I toggle on hold or off hold or wifi on or off it tends to come back but i feel like for some reason volte/wifi calling isn't handled as well on the s7 edge?

blewis540 said:
Has anyone noticed any issues with wifi calling and or VOLTE?
On both setups I feel like the phone goes silent more than it ever did on my iphone... In order to get the silence to die usually if I toggle on hold or off hold or wifi on or off it tends to come back but i feel like for some reason volte/wifi calling isn't handled as well on the s7 edge?
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I've had no problems with both on. In fact, both of these features are working way better than they did on the S6 (which I've theorized was because of the Exynos processor). Great call quality, no battery drain when active (I've had them on for the entire week I've had the phone with no cell-standby drain). I'm not sure what you mean by "silence." You can't hear the other person?

Yeah while on a conference call it goes completely silent.
(Headset speaker phone or regular)

Related

drops calls like an iPhone 4

if i hold it like a normal person would hold it, it drops calls like crazy. i find myself having to do the iPhone hold on it and it works fine. anybody else having this problem? any solutions?
Absolutely no problems here with reception and calls regardless of how I hold the phone.
I haven't dropped a single call. I even kept reception in a spot here I have dropped calls with every other phone I have ever had.
Flak_Munky said:
Absolutely no problems here with reception and calls regardless of how I hold the phone.
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srqt said:
I haven't dropped a single call. I even kept reception in a spot here I have dropped calls with every other phone I have ever had.
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Same. Especially since Samsung has been so bad in this regard.
i think i hold the phone like most people do.. no problems at all.
I've noticed that if I hold my hand over the bottom of the backside of the phone, I will lose a couple bars. But my signal isn't that great to begin with. Never dropped a call, though.
I don't get any drop calls, I held my phone like the way it should be and no problem at all. I have the iPhone 4 also and I like the Vibrant more
I was on a call today to a land line and my call dropped 3 times while I had full signal strength. Somethings fishy. The phone was in speakerphone mode in a cradle.
XfooYen said:
I was on a call today to a land line and my call dropped 3 times while I had full signal strength. Somethings fishy. The phone was in speakerphone mode in a cradle.
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I'm pretty sure that's not what this thread is about, but it does sound like an issue. I've never had a dropped call on T-Mobile, unless I went into a dead zone which only happened once. That was also like 5 years ago.
havent had any dropped calls even in my old apartment where I wasnt able to get any signal with my blackberry.
Probably a lemon, get a replacement.
My bars are all over the place when I hold it with my right hand, but I normally talk on my left and I've yet to loose a call. Sounds awesome via the speaker too.
Quit trying to be as good, or bad, as the iPhone. Jesus.
You know, I've noticed that when I press END I have a dropped call, just like the I gadget.
The Samsung Vibrant does have the antenna built on the lower left corner. If you look at disassembling process from youtube, you will find it justified.
Some do claim their Vibrant will have a similar death-grip issue when holding where the antenna is built, but so far not much ppl reported an actual drop call, just a few bars dropped which may affect the quality of the call~
jaadamoo said:
if i hold it like a normal person would hold it, it drops calls like crazy. i find myself having to do the iPhone hold on it and it works fine. anybody else having this problem? any solutions?
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Could be the fact that its too new..Almost every electronic has problems. Remember when the 360 and ps3 would litteraly explode? Same thing with this id guess
I haven't dropped any calls yet, but I've missed a few because I was holding the phone in my left hand and using the browser or typing an SMS. I will just randomly get voice mail notifications, without the phone ever ringing. When I get the notification I'll look at the signal strength meter and there will be no bars. Switching the phone back to my right hand (or setting it down) will return to full signal strength.

Audio is breaking up when screen goes off, both on and off speakerphone

It sounds similar to what it sounds like when a bluetooth speaker/headseat is too far away from the phone, like garbled, rapid drops in the audio. Moving the phone slightly away from the head (to activate the backlight), or turning it on with the on-off switch when on speakerphone, fixes the problem. But as soon as the light is off again, the problem tends to return.
I think the problem does not happen when on a HD call.
sshanky said:
It sounds similar to what it sounds like when a bluetooth speaker/headseat is too far away from the phone, like garbled, rapid drops in the audio. Moving the phone slightly away from the head (to activate the backlight), or turning it on with the on-off switch when on speakerphone, fixes the problem. But as soon as the light is off again, the problem tends to return.
I think the problem does not happen when on a HD call.
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Did you see this thread? I have the same issue... I don't actually talk on the phone much so I haven't experimented with the audio FX. But it's worth a shot.
Thanks for that. I just tried disabling audio effects and we'll see if that solves it.
Nope, still has the same issue, and so does my brother's. It's not usable for me, really.
Yeah, didn't help me either. Some say turning off VoLTE resolves on call speaker audio issues. You could try that.
I turned it off, which I suspect will turn off hi-def audio in calls which, ironically, is the only kind of call audio that doesn't exhibit my issue So far it seems to be affecting 100% of the phones I know about. There must be more information about this somewhere! Otherwise I do like this phone.
sshanky said:
I turned it off, which I suspect will turn off hi-def audio in calls which, ironically, is the only kind of call audio that doesn't exhibit my issue So far it seems to be affecting 100% of the phones I know about. There must be more information about this somewhere! Otherwise I do like this phone.
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Interesting. I really don't talk on the phone much. Also ironic. For me it seems to happen during LTE calls too. But I'm not certain. It's sporadic. I'll experiment more with it when I have time and post back here if anything I do makes a difference. You do likewise.
Same issue, I thought it was a T-Mobile issue or something. Only noticed it since VOLTE came out.
Sent from my XT1575 using Tapatalk
I turned off the option called "Enhanced 4G LTE Mode" (under "Cellular network settings") last night, and preliminary results are good -- I haven't heard any of the crackling sounds yet. It's probably too early to say this is the fix, though. Tomorrow I'll be on the phone for a few hours for conference calls and will report back.
sshanky said:
I turned off the option called "Enhanced 4G LTE Mode" (under "Cellular network settings") last night, and preliminary results are good -- I haven't heard any of the crackling sounds yet. It's probably too early to say this is the fix, though. Tomorrow I'll be on the phone for a few hours for conference calls and will report back.
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Ha, yeah, I was afraid that was the fix. Lemme me know if it works long-term, if you don't mind. I like VoLTE, but that noise interface is irritating.

Poor call quality

Have only had the phone for a few days but have noticed that the call quality on my phone is horrible. Everyone that I call tells me that the quality is horrible, I keep going in and out and it just sounds like I have no service at all even when i have full 4g.
I have tried everything I can think of (Turning HD calling on and off, turning data on and off, factory reset my phone) and nothing has helped. If someone could please help me that would be great! I love the phone, but this could be a reason why I will be returning and getting a replacement or just something else all together.
savini72 said:
Have only had the phone for a few days but have noticed that the call quality on my phone is horrible. Everyone that I call tells me that the quality is horrible,.
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I would take it to a Verizon store and have them check it out. See if theirs is the same. I don't have that problem and if it was common I'm sure a lot of people would be complaining about.
Eddie Hicks said:
I would take it to a Verizon store and have them check it out. See if theirs is the same. I don't have that problem and if it was common I'm sure a lot of people would be complaining about.
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That's what I was thinking of doing tomorrow. Hoping they can just replace it and it will be 100%... Will post back after i exchange
savini72 said:
That's what I was thinking of doing tomorrow. Hoping they can just replace it and it will be 100%... Will post back after i exchange
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Try turning off your HD calling. (S7 comes with HD calling enabled by default... to disable... go SETTINGS > ADVANCED CALLING > switch to OFF ... see if that helps)
RBThompsonV said:
Try turning off your HD calling. (S7 comes with HD calling enabled by default... to disable... go SETTINGS > ADVANCED CALLING > switch to OFF ... see if that helps)
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I tried it all. HD on and off, full service/ 4G on and off, Wifi Calling.... it all just sounds horrible. I will be bringing the phone to them tomorrow
savini72 said:
I tried it all. HD on and off, full service/ 4G on and off, Wifi Calling.... it all just sounds horrible. I will be bringing the phone to them tomorrow
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I'm having the same problem. The other day it was choppy for a call, and today I got a bad echo. Please post the result, I'd like to know if it's the phone.
Unfortunately while waiting for my phone case in the mail and trying to be careful, I managed to drop the phone and there's a very small chip/bubble underneath the left soft-key so I'll be unable to exchange it if it's the phone.
I shall know tomorrow! I need to get to the bottom of it
Sent from my SM-G935V using Tapatalk
Personally coming from a Nexus 6P the call quality is amazing...like perfect. I have Advanced calling enabled as well. I did have issues when I tried to enable wifi calling, but with wifi calling off it's the best voice quality of any device I recall.
savini72 said:
Have only had the phone for a few days but have noticed that the call quality on my phone is horrible. Everyone that I call tells me that the quality is horrible, I keep going in and out and it just sounds like I have no service at all even when i have full 4g.
I have tried everything I can think of (Turning HD calling on and off, turning data on and off, factory reset my phone) and nothing has helped. If someone could please help me that would be great! I love the phone, but this could be a reason why I will be returning and getting a replacement or just something else all together.
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Have you tried toggling the voice privacy setting in the dialer to see if that helps. I remember that being a quick fix on some random phone from years ago... Don't even know if that would accomplish anything but worth a shot of nothing else is working.
Just to update my problems with the phone, I think it's inherently different from OP's problem. After talking with the people I experienced the issue with, they could here me fine, I would just hear them in poor quality. But the issue hasn't happened for a few days now and the echo I experienced is due to one person's phone, and I think the issue is on their end. Chalking it up to crappy connection for me.
so after a few days of trying to figure out what the problem was and having a guy at Verizon look at it and installing a new SIM, the phone seems to be working fine. Call quality is normal and no one has complained about it sounding choppy or anything out of the norm. g
I had this problem on my note 3 before sometimes it's just lint not the phone there should be little holes one on top one on bottom they are microphones tiny dot of you get it dirty you sound horrible to the other ppl I had that happen on many phones good luck. Oh be careful use something small to clean but try it.
Sent from my SM-N900V using XDA Free mobile app
---------- Post added at 04:17 PM ---------- Previous post was at 04:16 PM ----------
Oh yeah and ppl talk into the bottom of their phones when on speakerphone this is wrong the top of the phone has the mic for this mode of chat. Or ppl can't hear you or think your far away. Good luck folks.
Sent from my SM-N900V using XDA Free mobile app
I have an s7 using the ATT network and the complaints about call quality has led me to looking into switching to a Nexus. I will never buy a samsung again after this experience. The entire purpose of a phone is to have calls go through. I can use my tablet or anything else if I wanted to only have good wifi call quality.
I purchased my S7 in April of 2016 and am having the same or similar problem. If someone is talking to me on the phone and I start to speak or if there is noise in the room, the voice of the caller crackles in my ear and then gets muted completely. The voice will not return until I quit speaking or the room noise changes. All of this happens within milliseconds, so you only catch bits and pieces of the conversation. It is very annoying. We have done all kinds of tests and setting changes to the phone with no results. The poor call quality is random but persists when using the phone earpiece, speaker phone or Bluetooth headset.
Verizon has sent me two replacement phones and one SIM card. Now they are saying that they want to send me a third phone and SIM card.
Any suggestions?
Grrr... I feel you on the cracked device. Thanks for the warning/reminder. I switched off the HD call setting altogether. Just got mine and the call quality is awful; cuts in and out and sounds like electrical interference (one of those old kid voice things that make it sound electric). If these tricks don't work, I am returning it before I 'crack' mine.

other end can't hear me, I'm on tmobile

So I've had this issue with several calls. One going to t-mobile, another to Verizon and another to a land line. All three said that I have constant call loss. All they hear is static, and my voice goes in and out. I was in my truck for two of the calls and in a home Depot for another. I can hear the caller on the other end, but they can't hear me. Anyone else have this issue and maybe a fix? Thanks.
Turn off VoLTE and see if it persists
Go to your phone - 3 dot menu top right corner - Call settings - VoLTE slider to off
We're you moving? Maybe slow transfer of towers. And also what other poster said.
Ya I went in and disabled volte, so far it has helped. I'll do some more calls and see if it's a good fix. Thanks.
Update, I turned off volte and I still have the same issue where they can't hear me on the other end.
Bad antennas and or mic. Try sim in another phone before exchange.
@rbiter said:
Bad antennas and or mic. Try sim in another phone before exchange.
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This, you may have a bad unit. I know mine did that issue a couple of times but I was in a bad LTE area and had VoLTE on.
So I found out why my phone calls kept getting really muffled. Apparently the way I hold my phone my pinky would cover the mic... So now I feel dumb, but I didn't think that the mic would get muffled this easily. So if anyone has the same problem watch your finger placed.

Vibration in Galaxy S8 is too weak

Hi,
Do you feel the same as I, so the vibration in Galaxy S8 is too weak?
Is it a known issue? Is there any way to make it stronger?
I don't have any case, and the vibration is on max, and I have already played with the vibration patterns.
Thanks.
Is someone here has a similar problem?
If the phone is on something soft for example or in my pocket, I hardly ever feel it.
It's not weak. Have you turned up the vibration in setting.
I can even hear my phone vibrate when my friend is typing on it, and i'm like 1-2 meter away from it.
Shuuin said:
It's not weak. Have you turned up the vibration in setting.
I can even hear my phone vibrate when my friend is typing on it, and i'm like 1-2 meter away from it.
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Of course it turned on. All are on max.
Only when it's on a hard surface I can feel/hear it.
Maybe I missing something or other setting, or there is actually a real problem?
I wouldn't call i weak , however my htc 10 was way better for vibration! It was almost too strong ha The s8 is weaker but not weak! My only issue with vibrate is that once you disable vibrate.... its disabled for ALL sound modes! So lets say i turn off vibrate but later i attend a meeting and i want to put my phone on silent but i want my phone to vibrate.... it wont and theres no way to adjust it for each different sound mode! In fact even if i select the sound mode "vibrate" it wont vibrate once you turn vibrate down/off then its off universally! This sucks as with EVERY phone i have ever owned it was always something you could adjust for each individual sound mode/profile!
But if the phone is placed on some papers you don't notice that something happened.
It wasn't like that with the previous devices.
Weak vibration on Galaxy S8
burekas7 said:
Hi,
Do you feel the same as I, so the vibration in Galaxy S8 is too weak?
Is it a known issue? Is there any way to make it stronger?
I don't have any case, and the vibration is on max, and I have already played with the vibration patterns.
Thanks.
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I TOTALLY agree - vibration is WAY TOO WEAK. Rarely feel it when phone is in my pocket and the only time I do hear it is if it is on a hard surface. I wish there was a way to download an outside vibration. I hope someone can answer this.
I dont want to know what yall are doing with your phones ?️?️?️?️
partcyborg said:
I dont want to know what yall are doing with your phones ️️️️
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Lol I can feel mine across the room I actually like this device as its one of the first I can actually feel vibrates in the otter box holster
partcyborg said:
I dont want to know what yall are doing with your phones ️️️️
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I opened this issue when the phone was new, and the situation is pretty the same today.
As I said for notification that using vibration you almost don't notice it, only when there is a phone call, and also it's too weak. Only on hard surface you can notice it.

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