Verizon Chat Support King - Nexus 6 General

https://drive.google.com/file/d/0BxKEKcYpdz24V1loSkV1LW5vRU0/view?usp=sharing
Good one Verizon, good one....

UPDATE Now the supervisor has agreed with the other guy....

Thank you for that. I needed a good laugh.

Lol verizon

This is what happens when you outsource employees...

I mean, yeah VZW online chat support is going to be dumb.... But why would you think they would know anything about a phone they didn't provide? What answer did your mailman give?
Why not ask Motorola, or the company who sold it to you?

aroy97 said:
This is what happens when you outsource employees...
Click to expand...
Click to collapse
dont generalize everyone...
they could have just outsourced the wrong person..

Oh, that was fun. Good one!

The problem is that ppl who know wrong things tell ppl who know no things, then opinions and "facts" are formed and the whole thing was always doomed.
Sent from my Nexus 6 using Tapatalk

Not nice to make fun of CSR people, they are just employees paid very little and given very little training.

reyscott1968 said:
dont generalize everyone...
they could have just outsourced the wrong person..
Click to expand...
Click to collapse
I can generalize because most of these outsourced employees have a language barrier or are either stupid so they don't understand anything. I've come across many employees like this while on technical support and it just gets plain irritating. I'm not trying to be racist and am not an individual who claims immigrants take American's jobs. Just stating it like it is.
Now tell me you haven't come across at least 5 stupid technical supporters... Are you going to say, "they outsourced the wrong person", everytime?

aroy97 said:
I can generalize because most of these outsourced employees have a language barrier or are either stupid so they don't understand anything. I've come across many employees like this while on technical support and it just gets plain irritating. I'm not trying to be racist and am not an individual who claims immigrants take American's jobs. Just stating it like it is.
Now tell me you haven't come across at least 5 stupid technical supporters... Are you going to say, "they outsourced the wrong person", everytime?
Click to expand...
Click to collapse
im also outsourced..call me.. lol... no offense tho.. everyone has there own opinion.. i wont blame you if you experienced such...

reyscott1968 said:
im also outsourced..call me..
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Click to collapse
I'm not here to argue, and I honestly don't care if you are outsourced, I was merely stating my opinion off of my experience with different companies. I also said "most", its your job to decide which you fall under.

aroy97 said:
I'm not here to argue, and I honestly don't care if you are outsourced, I was merely stating my opinion off of my experience with different companies. I also said "most", its your job to decide which you fall under.
Click to expand...
Click to collapse
just edited my post.. peace bro.. i understand your thoughts...

Related

Someone ban v4victory

He is obviously mentally challenged and just filling the board up with his drivel.
Get rid of him.
Either ban him, or what also would probably work is that we just ignore him. Hopefully he will get bored and annoy someone else.
Post his IP and the matter will soon be sorted :twisted:
Totally Agree
The man is just littering an outstanding forum and insulting some of the top minds we have working on projects here
here here
Anyone who posts things as offensive and ignorant as he has done deserves banning, good call!
Is it a coincidence that all 6 of the above messages were posted by Brits? I do not condone v4victory's attitude or language but this coordinated counter-attack smells a bit racist, although for the life of me I can't understand where he's from.
nmonger said:
Either ban him, or what also would probably work is that we just ignore him. Hopefully he will get bored and annoy someone else.
Click to expand...
Click to collapse
It will NEVER happen. I've been thru lots and lots of sites like this and they all have two things in common: There's always some retard who posts crap like this because he/she is staved for attention and there's always at least one idiot who just has to reply. And so it goes.
arisg said:
Is it a coincidence that all 6 of the above messages were posted by Brits? I do not condone v4victory's attitude or language but this coordinated counter-attack smells a bit racist, although for the life of me I can't understand where he's from.
Click to expand...
Click to collapse
Dont get paranoid. V4Victory is a flamer without a life. We all just recognise it.
@ arisg - racist?? er no. Just think that using profanic swearwords like he has been doing...and to quote "you english C*NTS" is totally out of order and uncalled for. Its what you expect from a school playground.
But then by posting this message he is getting the attention he wants...so I think the only option is to ban his ID / email from this site.
arisg said:
Is it a coincidence that all 6 of the above messages were posted by Brits? I do not condone v4victory's attitude or language but this coordinated counter-attack smells a bit racist, although for the life of me I can't understand where he's from.
Click to expand...
Click to collapse
I would seriously hope that the fact that all 6 of the people who agreed with the original poster are British is a coincidence, and think its a bit sad that someone would assume that this is a "coordinated counter attack" just because we take offence at the way v4victory has posted such rubbish. I don't get why you would think that we were being racist? If anything my assumption was that the guy WAS British (or is that being racist?!). Anyway, the best way is probably to ignore idiots like him as someone has already said, I just couldn't resist agreeing with other people who don't like to see racist comments on this excellent forum.
indeed, i thought there was a phone we all talked on about in these parts
Please just post his IP......
Would have posted this sooner but could not get on the site.
Right, arisg, you can stop that rubbish right now.
Do NOT turn my thread about a sad, abusive time wasting poster into some misguided rant about race, creed or colour.
Race has nothing to do with it and it is people like you who wish to turn something simple into a politicaly correct torch burning exercise that detract from the true meaning.
arisg said:
Is it a coincidence that all 6 of the above messages were posted by Brits? I do not condone v4victory's attitude or language but this coordinated counter-attack smells a bit racist, although for the life of me I can't understand where he's from.
Click to expand...
Click to collapse
I second some kind of ban / restriction...
As for Brits posting.... probably because of the time of day.... plus for some reason I have seen this on a US forum when there was a prob. I think its the Brit Stiff Upper lip thing of speaking out we see injustice.... well thats what Bush told us to say
Terran
Is it a coincidence that all 6 of the above messages were posted by Brits? I do not condone v4victory's attitude or language but this coordinated counter-attack smells a bit racist, although for the life of me I can't understand where he's from.
arisg said:
Is it a coincidence that all 6 of the above messages were posted by Brits? I do not condone v4victory's attitude or language but this coordinated counter-attack smells a bit racist, although for the life of me I can't understand where he's from.
Click to expand...
Click to collapse
8 Actually .....
Terran
Arisg,
You cannot possibly be serious about an "organized counter attack". Have you even read the things this guy has posted? These guys are just expressing their opinions (they all just happen to have a Brittish service provider, and/or be Brittish). I am from Argentina (currently living in the States), and I feel exactly the same way about v4victory than any of these guys. Plus, if you look at the forums that feature this guy, people are from all over the place and they are all against him.
With all due respect, I believe your comment was out of place.
egzthunder1 said:
Arisg,
You cannot possibly be serious about an "organized counter attack". Have you even read the things this guy has posted? These guys are just expressing their opinions (they all just happen to have a Brittish service provider, and/or be Brittish). I am from Argentina (currently living in the States), and I feel exactly the same way about v4victory than any of these guys. Plus, if you look at the forums that feature this guy, people are from all over the place and they are all against him.
With all due respect, I believe your comment was out of place.
Click to expand...
Click to collapse
Well done mate i agree its never been about race its about a prick called V4Victory which btw is the name of a old english war firm right?
Nah, he's not, he has a post at modoco. Apperently he is from Sri Lanka, and there is even a post with a email address for him.

Sprint Employees view of XDA Devs

Just a tidbit of interest here concerning the koolaid that Sprint employees are trying to push. The Sprint employee "mykey" on Sprints Community Forums has all but called the knowledgable and hard working devs here liars concerning the CDMA kernal. Some of you might at least get a laugh out of it! A Sprint idiot at his best! community.sprint.com/baw/thread/25921?start=15&tstart=0&reqsorting=dec
wow thats epic.
ignorance is bliss, "I'm an employee, I know better than anyone else because I have the 'inside scoop'." Except for the slight detail that he's completely wrong about the source code being released, in a sense is is released, but only partially as it is lacking the cdma specific portions.
Edit: He really is cocky and ignorant. Oh well, not worth my time arguing on the internets with a douche-nozzle like that.
That guy is an absolute clown. I'm sure he knows he's wrong by now, but won't be admitting it or apologizing to the folks in that thread.
Being an employee means nothing when it comes to information. I myself am a sprint employee. Sadly many of our customers have more information than what we are privvied. We are usually made aware of upcoming changes about 1 to 2 weeks before they actually go into effect, and most of which has already been leaked or confirmed online prior to it ever hitting us.
edit :found it
this guy is just a douchebag that is probably a "technition at a sprint store so he thinks that he is just the man.
I will be the first to admit that I had some reservations about following advice on this forum. However when I had a problem with my hero (see this thread) I spent an hour on the phone with sprints "advanced tech support" and they couldnt figure it out. I put the thread up and 40 minutes later the first post that replied nailed the problem right off the bat.
I learned my lesson, post here first and then if no one here can help, might as well get a new phone.
wtphoto said:
this guy is just a douchebag that is probably a "technition at a sprint store so he thinks that he is just the man.
I will be the first to admit that I had some reservations about following advice on this forum. However when I had a problem with my hero (see this thread) I spent an hour on the phone with sprints "advanced tech support" and they couldnt figure it out. I put the thread up and 40 minutes later the first post that replied nailed the problem right off the bat.
I learned my lesson, post here first and then if no one here can help, might as well get a new phone.
Click to expand...
Click to collapse
Yeah, that's pretty much how I work with everything now, not just phones. I'm tired of speaking to (no offense)people in countries such as India that I can barely understand, and to top off the matter, don't really no what I'm talking about.
It looks like they don't want us posting on the subject anymore:
----------------------------------------
Sorry folks - this thread has generated more than enough abuse reports for personal attacks and more.
I'm closing the thread.
If you chose to take the GPL issue up again, please keep your posts professional, courteous and if you work for Sprint remember that you are representing the company when you post - even off hours.
-----------------------------------------
I wasn't abusive...much.
make a new thread and continue it on lol
tkirton said:
It looks like they don't want us posting on the subject anymore:
----------------------------------------
Sorry folks - this thread has generated more than enough abuse reports for personal attacks and more.
I'm closing the thread.
If you chose to take the GPL issue up again, please keep your posts professional, courteous and if you work for Sprint remember that you are representing the company when you post - even off hours.
-----------------------------------------
I wasn't abusive...much.
Click to expand...
Click to collapse
he he. I outright cursed the bastard out. It pisses me off when the devs work their asses off on this **** because a company refuses to give us what we have a right to have and then some smart ass says they dont know anything. Ooh it pisses me off.
lol deep breaths chuck anybody with a brain knows that that guy was full of it.
good read...just wanted sound smart and got shot down...
Wow... Educated much?
As an employee, I can honestly say, even during some of my calls, I refer to this forum for answers. xda for android and ppcgeeks for winmo is pretty much biblical when it comes for hard facts, knowledge, and know how. I just had to say that. I don't post much, but I've been able to a lot of tough questions based on the answers found here.
I can't stand Sprint's forums. They are about as fair and balanced as Fox news.
notrock said:
I can't stand Sprint's forums. They are about as fair and balanced as Fox news.
Click to expand...
Click to collapse
hey now some of us like Fox News lol. anyway yeah sprints forums are full of reps that feed miss-information and general stupidity
obelisk79 said:
ignorance is bliss, "I'm an employee, I know better than anyone else because I have the 'inside scoop'." Except for the slight detail that he's completely wrong about the source code being released, in a sense is is released, but only partially as it is lacking the cdma specific portions.
Edit: He really is cocky and ignorant. Oh well, not worth my time arguing on the internets with a douche-nozzle like that.
Click to expand...
Click to collapse
LOL douche-nozzle. I'm gunna have to remember that one +)
well not all sprint employees are as fing stupid as him i for one am not this site is my haven f**k sprint.com there i said it! lol stupid freaking mods havent given me my "sprint employee" badge and its been like 7 months so forget them =) XDA!!!!
hey!!!
wait a min!!!
my sis works for sprint!!!!
but she is in the HR department
she comes to me for advice on their phones
she dont think most of there customer service techs know much.
and i come to XDA!!!!!!!!!!!!!!!!
kraash said:
LOL douche-nozzle. I'm gunna have to remember that one +)
Click to expand...
Click to collapse
douche canoe

kkruse, I see in your sig you're running your own custom Kernel

What's it customized to do?
thread; the new pm
this ain't twitter
lock this please....
wow I thought this might be relevant to other people's interests. If you don't like the thread don't click on it.
you're not junior mods that get threads locked at your request so gtfo.
LOl Hilarious
akijikan said:
wow I thought this might be relevant to other people's interests. If you don't like the thread don't click on it.
you're not junior mods that get threads locked at your request so gtfo.
Click to expand...
Click to collapse
not junior mods, not claiming to be... this isn't YOUR forum as much as it's not mine or anyone elses... and it is EXPECIALLY not your personal pm. If he responded then maybe you can put something of relevence here,
not a topic asking a specific person a specific question :facepalm:
http://forum.xda-developers.com/showthread.php?t=622916
make your own kernel
johnsongrantr said:
not junior mods, not claiming to be... this isn't YOUR forum as much as it's not mine or anyone elses... and it is EXPECIALLY not your personal pm. If he responded then maybe you can put something of relevence here,
not a topic asking a specific person a specific question :facepalm:
Click to expand...
Click to collapse
facepalm yourself, there's nothing wrong with asking a specific person a question in a topic. You obviously don't care for the thread and you have nothing to add to it so stop posting in it just to thread crap.
david279 said:
http://forum.xda-developers.com/showthread.php?t=622916
make your own kernel
Click to expand...
Click to collapse
Thanks, I already know how to do that though. This thread was started to ask if kkruse might share with us what he did since it might be useful to incorporate into our own kernels.
akijikan said:
facepalm yourself, there's nothing wrong with asking a specific person a question in a topic. You obviously don't care for the thread and you have nothing to add to it so stop posting in it just to thread crap.
Thanks, I already know how to do that though.
Click to expand...
Click to collapse
You're just a damn moron, so I forgive you and I'll break it down like barney... (he's a big purple stuffed dinosaur geared for 5 year olds fyi)
I see the point you would be getting at in this topic, in fact, very interested in what it *could* potentially be about... hence why I clicked on it... but found absolutely nothing of importance inside.
I want my 5 seconds of my life back please.... they add up reading crap like this. And the 5 minutes explaining that to you... I accept visa or mastercard
johnsongrantr said:
You're just a damn moron, so I forgive you and I'll break it down like barney... (he's a big purple stuffed dinosaur geared for 5 year olds fyi)
I see the point you would be getting at in this topic, in fact, very interested in what it *could* potentially be about... hence why I clicked on it... but found absolutely nothing of importance inside.
I want my 5 seconds of my life back please.... they add up reading crap like this. And the 5 minutes explaining that to you... I accept visa or mastercard
Click to expand...
Click to collapse
I'm not going to pay the time you wasted trying to bully me into doing things your way. Sorry you choose to see that as moronic.
johnsongrantr said:
You're just a damn moron, so I forgive you and I'll break it down like barney... (he's a big purple stuffed dinosaur geared for 5 year olds fyi)
I see the point you would be getting at in this topic, in fact, very interested in what it *could* potentially be about... hence why I clicked on it... but found absolutely nothing of importance inside.
I want my 5 seconds of my life back please.... they add up reading crap like this. And the 5 minutes explaining that to you... I accept visa or mastercard
Click to expand...
Click to collapse
Wow... The pot calling the kettle black... You are just as retarded.. You're arguing like a little *****.. Shut your mouth... Leave the guy alone. If you don't like the thread, forget it exists..
It is not yours, nor anyone else's to say anything.. A forum is made to voice any concerns whatsoever that the users feel necessary... For you to reply as aggressively as you did, doesn't make your forum rep jump up, you actually just end up making yourself look like a bigger **** than we all already think you are...
Every time I see one of your posts, I wish you would just leave the community...
Maybe its below your asshole tolerance level, but he has every right to post whatever he wants. Go troll somewhere else.
Now, back to the original topic OP.....
^ heard that..what rom is this kat running with the kernal darch's 2.1?
johnsongrantr said:
not junior mods, not claiming to be... this isn't YOUR forum as much as it's not mine or anyone elses... and it is EXPECIALLY not your personal pm. If he responded then maybe you can put something of relevence here,
Click to expand...
Click to collapse
It's 'ESPECIALLY'. There's no X in that word. Also 'relevance' not 'relevence'. I'm certain I'm missing one or two there, but this was just a quick glance. Since you seem to be all over propriety, I suggest learning to spell before criticizing others.
I like these forums, but GOD I'm getting sick of the self proclaimed topic police around here. The guy asked a legitimate question. There was no reason to jump all over him for it.
LUL
LUL
this is funny
I am not here to agree with johnson's approach to this thread but I have to agree that this thread should not have been created in such forum. PM's are exactly how you communicate with other members and if after PMing said Member, he received info that he felt relevant to the forum, then he should post it. Just starting a thread to ask someone something like that is just a little much.
Loud noises!!!!
I am just tired of threads like this... then people backing up the justification of it being there.... then people going after the ones that get on the ones that post stupid sh*t like this....
I've been reading xda for a very long time and it just goes on and on and on, but this particular handheld seems to attract a butt load of self richous know nothings... and not noobs.. but know nothings... the retard to technical person ratio is just totally f*cked currently, makes me want to go back to hacking winmo phones or something, at least there the idiots let you know they were idiots up front.
and I don't give a big flying f if I can spell or not.. that is the weakest type of argument ever... you obvioulsy know what I'm saying... so I don't really care if you correct me or leave it be, it makes you sound as pompous as you are suggesting I am is all.
EDIT:
@azyouthinkeyeiz I can be the biggest asshole on the face of the planet if I want... I can care less if you or anyone else likes me or not, a knowledgeable person is a knowledgeable person. My job and/or goal here isn't to make friends, it's to learn and to share knowledge. I can dish out whatever info I see fit however I see fit, you don't like it... tough sh*t
Bielinsk said:
Loud noises!!!!
Click to expand...
Click to collapse
I love lamp.
johnsongrantr said:
I am just tired of threads like this... then people backing up the justification of it being there.... then people going after the ones that get on the ones that post stupid sh*t like this....
I've been reading xda for a very long time and it just goes on and on and on, but this particular handheld seems to attract a butt load of self richous know nothings... and not noobs.. but know nothings... the retard to technical person ratio is just totally f*cked currently, makes me want to go back to hacking winmo phones or something, at least there the idiots let you know they were idiots up front.
and I don't give a big flying f if I can spell or not.. that is the weakest type of argument ever... you obvioulsy know what I'm saying... so I don't really care if you correct me or leave it be, it makes you sound as pompous as you are suggesting I am is all.
EDIT:
@azyouthinkeyeiz I can be the biggest asshole on the face of the planet if I want... I can care less if you or anyone else likes me or not, a knowledgeable person is a knowledgeable person. My job and/or goal here isn't to make friends, it's to learn and to share knowledge. I can dish out whatever info I see fit however I see fit, you don't like it... tough sh*t
Click to expand...
Click to collapse
How ironic that you tried to paint me as the 5 year old in the equation.
I'm here for the same thing, the sharing and development of knowledge surrounding this phone, and this thread as it was started (don't think the same could be said now) met that end in a direct manner.
The only one acting self-righteous though is you.
akijikan said:
The only one acting self-righteous though is you.
Click to expand...
Click to collapse
given... but at least I know my sh*t

Offtopic: Talk about anything.

I would like to say sorry for my mindless outbursts.
It was not needed for me to react this way.
I feel that i have made a very bad example of myself, and i hope to correct that.
@stvmook
I apologize for insulting you and for my threats.
I do not however agree "that the semi-brick does not exist"
as i have proven from your own source that is does.
And i am no longer willing to discuss it with you.
At the mods sorry for bothering you and your valuable time.
At anyone i may or might have offended,
I apologize and hope that we can put this behind us and continue in a constructive manner.
Pyscho alert!!!!
No.. i realized what i did.
and i feel bad.
i'm not asking for any sympathy.
I just feel.. bad.
Coocoo coocoo
Sent from my HTC HD2 using XDA App
kudos to you omega, it takes balls to appologise in public like that.
let us all move on now ehh
Don't forget the threat you made to me via PM.
agentJBM said:
Don't forget the threat you made to me via PM.
Click to expand...
Click to collapse
I am truly sorry for that. "hardly remember why now.."
Hope we can swift a beer one day. last one to the bottom must eat the cookie.
I just want to end the fighting.
I'm not sure if people are still, gona hate me after this.
Sometimes i don't act like i should i guess anger brings out the worst in of me.
And i learned that i severely need control it better.
I also didn't represent my self as a friendly South African very well neither.
Lets please let it go.
You seem sincere, and we're all human. All is forgotten. ;-)
oh BTW.. this post..
You are forgetting all SE system apps that legally bound to be protected for the developers, including the CAMERA. SE also has a legal responsibility to protect Apple's patent on Multitouch, which I know there is still argument if it is a hardware issue or a bootloader issue. Nonetheless SE still has a legal responsibility to enforce its agreements with partners made before the device ever hit the market. Period.
Click to expand...
Click to collapse
Cleared up alot for me.
Hey man, I'm not in any way insulting you with this post, just trying to offer some constructive thoughts. You are not stupid, but you have made some dumb decisions but hey, so have I. No harm in that as long as you take ownership of the mistakes(which you have). Just remember that there are some people here who have years of experience in the electronics field and we should all try to learn from their experience and not argue with them over what the internet says. Happy trails man!
Sent from my Delorean using a flux capacitor!
Thanx i understand.. i too love many forms of art.. most of them require pc's or my 25-50W soldering iron.
I love the smell of resin core in the morning.
apology accepted, moving forward
OmegaRED^ said:
I would like to say sorry for my mindless outbursts.
It was not needed for me to react this way.
I feel that i have made a very bad example of myself, and i hope to correct that.
@stvmook
I apologize for insulting you and for my threats.
I do not however agree "that the semi-brick does not exist"
as i have proven from your own source that is does.
And i am no longer willing to discuss it with you.
At the mods sorry for bothering you and your valuable time.
At anyone i may or might have offended,
I apologize and hope that we can put this behind us and continue in a constructive manner.
Click to expand...
Click to collapse
how about @Windst, huh? I think you owe me an apology. A whole thread too to every person's intelligence you insulted, suggesting them as insecure and ignorant. Nice to make a thread too, I think it's better off a signature than a whole thread.
Oh good...we all kissed and made out..! Moving on now..
This thread alone was ment to apologize.. if i had to pm XDA member 1 by 1 in the milions, i would never get anywhere.
Consider this thread my full on apology.
I think i covered that in OP.
At anyone i may or might have offended,
I apologize and hope that we can put this behind us and continue in a constructive manner.
Click to expand...
Click to collapse
Buddy.. relax. Now come on guys..
Lets please move on..
More important stuff to do here than my meanderings.
And you must admit.. that i was right about parts of Semi-brick debate.
And no one made that easy.
Errare humanum est!
Obrigado
Like i said.. it's something that will bother me for a long time.
The comments/pm's directed at me may be painfull,
but it will never be as bad as what my own mind will do to me.
I'm glad that XDA is full of intelligent caring people.
Sure life has it's hurt, it's how we move on.
gd step from u dude..like it alot
from now do ur best to help others and you will feel good
Just don't go shooting random people at a public school and everything will be just fine.
Devtone said:
Just don't go shooting random people at a public school and everything will be just fine.
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Click to collapse
lmao, not funny tough

Not just htc

hi all i was looking thru some threads and i found this.....
http://forum.xda-developers.com/showthread.php?t=1172857
are you kidding me???
bs828 said:
hi all i was looking thru some threads and i found this.....
http://forum.xda-developers.com/showthread.php?t=1172857
are you kidding me???
Click to expand...
Click to collapse
You're in Singapore, what do you care? I think this patent war could indeed become a problem if something like this happens. Obviously, people will be screwed, because they will be left with a choice between lousy and expensive iPhones(new one every year, yay!), honestly *crappy* Blackberries, and what... Symbian?.. Get out of here!! While I'm guessing this will be resolved by a few million greenies going from the bank account of company A to the bank account of company B, I dare not predict what would happen, if a judge actually rules for Apple's plea.. That would cause some serious sh*tstorm on the market, and towards that judge, and also in my opinion, it's a clear attempt at unfair competition from Apple.
P.S. Why is this topic even here in the GT540 forum?
nutterbg said:
You're in Singapore, what do you care? I think this patent war could indeed become a problem if something like this happens. Obviously, people will be screwed, because they will be left with a choice between lousy and expensive iPhones(new one every year, yay!), honestly *crappy* Blackberries, and what... Symbian?.. Get out of here!! While I'm guessing this will be resolved by a few million greenies going from the bank account of company A to the bank account of company B, I dare not predict what would happen, if a judge actually rules for Apple's plea.. That would cause some serious sh*tstorm on the market, and towards that judge, and also in my opinion, it's a clear attempt at unfair competition from Apple.
P.S. Why is this topic even here in the GT540 forum?
Click to expand...
Click to collapse
spread the word might affect gt540 and what ever phones in the us

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