Gmail sync and notifications seemed to be fixed for me today, but noticed a bug. - Nexus 6P Q&A, Help & Troubleshooting

I got a Gmail app update this morning and after the update my Gmail notifications started working normally! Finally, since around November my notifications stopped working properly. (even though last week Google claimed a fix was in that didn't require an app update or software update)
But I noticed something strange, if you do not open the notification from the pull down menu immediately, the time of the notification will change to the current time.
This morning I had two notifications (same email but one with Gmail and one with Cloud Magic) and they both had the same time. I didn't actually click on the notification right away so when I went back to the phone it showed my Gmail notification time ten minutes after the Cloud Magic one. Thought it was odd because they came in at the same time. Noticed it happening all day with my notifications, gmail time of notification would change but the other email app notification showed the time it came in.

What version of Gmail do you have?

krolla03 said:
What version of Gmail do you have?
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5.11.115007468.release

Related

[Q] Gmail Push

Is anyone else having issues with Gmail push notifications?
I have reset my gmail cache a few times, and checked all my sync settings but i still can't get email to push to my phone.
nothings pushing for me gmail or exchange.
nevermind gmail working ok just exchange.
Looks like there are two threads on this matter...can we get these merged?
anyhow...here was my response to the other thread
"Sorry I do not have a solution...but I notice the same on mine
When I woke up this morning and grabbed my phone on the way out the door, I noticed I had no emails. I know that I usually get a few throughout the night/early morning (bank balances and such). When I opened the Gmail app and hit refresh...it suddenly pulled them all and had 13 unread emails...
...I noticed for the last week or so, my HD2 running Foyo 2.2 was also acting a bit wonky with email delivery as well...but because Android is not native on that device, I kind of blamed it on that fact...maybe not?"
Apparently it's something that came up over the last day or two. Google is aware of it and supposedly working on it:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7c73ea54f5209bf7&hl=en

email notification not working reliably

Hi there.
I have an X10a from Rogers, 2.1(official upgrade), rooted and ever since running the 2.1 update my email notification has been inconsistant at best. With the stock email program it worked sporadically. Sometimes it doesn't even sync... I open the app, load new messages and they appear. Sometimes it makes a sound and puts the indicator in the status bar but no flashing led and sometimes everything works.
I tried K9 and that seemed to work but no led, so I loaded Maildroid and everything was fine for a while but now even that is sporadic.
I currently have my stock email notifications disabled, gmail sync enabled, maildroid sync enabled, wake up ever 15 mins in sleep to check email and still it only works sometimes.
I would prefer just using the stock email client as it seemed nicer on battery useage. Is there a way to uninstall it and reinstall it easily? I almost tried it with Titanium backup but the warning that i might need to reflash scared me off doing it.
Any thoughts?
Same thing i noticed with mine , Email is really bad after the update , can know for sure when i get a new Email
using the gmail app and no problems at all
i have 3 other email accounts all forwarded to my gmail
This is two forums and no one has been able to suggest anything to fix it. I think i'll just go back to the stock email client and live with it... checking manually whenever I remember.
This would be my one major complaint about the 2.1 upgrade...aside from it I'm pleased with the rest.
I use shangmail.it works great.
Gunawan-GN Multimedia-X10i
gunawan-1 said:
I use shangmail.it works great.
Gunawan-GN Multimedia-X10i
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I can try it. Does it light up the LED with the notification?
Re: my issue, i've noticed that it definitely seems that it's the syncing that's not happening moreso than the notification. I can send an email and until I open my client and load more messages, it won't appear where in the past it would pull down the email, notify me and then when I checked it was already there.
Okay...so I reflashed 2.1 on the phone last night. Immediately after the flash everthing was working fine. Then I rooted, installed Titanium backup and started to restore my apps and data... one at a time instead of the batch. At some point it stopped working again even though I didn't install 100% of the things I had on before.
Then briefly I uninstalled Super Security Standard and it started working again...but that didn't last.
I suppose it must be something i've installed, but it's really frustrating that the behavior isn't consistant. Aside from reflashing and then testing after restoring each app, I don't know what I can do.
It's definitely a syncing issue, not a notification issue. Installed a couple of free gmail notifiers and they don't work because the emails aren't sync'd until i go into the email client and manually load new mail.
What could be blocking the gmail sync?
Okay..some more searching has revealed a workaround. I cleared the cache for Gmail app and Gmail storage, rebooted and added the power control widget and cycled the sync button.
Now I can get email notifications when I cycle the sync...but only then. In the thread I found doing this once seemed to 'unstick' the sync, but that's not happening with me.
What sorts of things can 'hang' the sync? I'm still guessing some apps i've installed...

no email notifications?

Hey. Ever since the gmail app got that update (a long time ago) I don't get notifications of my new email in my notifications bar.
I have auto sync turned on. I didn't mess with any settings. I tried uninstalling and reinstalling the app but that didn't work either.
Any thoughts on what could have gone wrong? Or what I could do to fix it?
Mohit12 said:
Hey. Ever since the gmail app got that update (a long time ago) I don't get notifications of my new email in my notifications bar.
I have auto sync turned on. I didn't mess with any settings. I tried uninstalling and reinstalling the app but that didn't work either.
Any thoughts on what could have gone wrong? Or what I could do to fix it?
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There is a bug where you don't get the notifications when using wifi network. Or you get them, but later. Also, you have to enable the notifications for every label in the new app.
Sent from my Nexus 4 using Tapatalk 4
Mohit12 said:
Hey. Ever since the gmail app got that update (a long time ago) I don't get notifications of my new email in my notifications bar.
I have auto sync turned on. I didn't mess with any settings. I tried uninstalling and reinstalling the app but that didn't work either.
Any thoughts on what could have gone wrong? Or what I could do to fix it?
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This is how to fix it:
1.Open up the Gmail app.
2.Go to the folder you want to recieve notifications for(Inbox, social, etc).
3.Press the 3 little dots on the top to bring up the settings menu.
4.Choose Label Settings.
5.Change the settings to recieve notifications.
Do this for every folder you want to recieve notifications for.
Sent from my Nexus 4 using xda app-developers app
Mohit12 said:
Hey. Ever since the gmail app got that update (a long time ago) I don't get notifications of my new email in my notifications bar.
I have auto sync turned on. I didn't mess with any settings. I tried uninstalling and reinstalling the app but that didn't work either.
Any thoughts on what could have gone wrong? Or what I could do to fix it?
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Relax mate, try this goto label settings check the boxes label notification then vibrate(if you want) then notify me every message
then go back goto settings>your email account then click sync gmail and also chek the notification box
next days of mail to sync 30 days.
You are done. :good:
you are welcome.
Rohit02 said:
Relax mate, try this goto label settings check the boxes label notification then vibrate(if you want) then notify me every message
then go back goto settings>your email account then click sync gmail and also chek the notification box
next days of mail to sync 30 days.
You are done. :good:
you are welcome.
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I have all of these settings and about a month ago, gmail notifications stopped coming through. I've played around with some of the settings and nothing seems to be pushing the notifications through.
Sorry for the late reply. I was having the same issue as texaslittleangel where all my settings were as you guys suggested, but I still wasn't getting any notifications. I don't know what I did to fix it, but it's fixed now. Still, thanks for the replies!

Delayed push notifications

Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
aplant92 said:
Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
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Is Gmail app fetching your emails on a timer or is it push?
airwa1kin7 said:
Is Gmail app fetching your emails on a timer or is it push?
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Set to push, otherwise I'd understand the large delay.
aplant92 said:
Set to push, otherwise I'd understand the large delay.
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I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
airwa1kin7 said:
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
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It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
aplant92 said:
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
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Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
airwa1kin7 said:
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
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Same here, seems strange that it's taking so long then...
Also, when deleting an email from the notification, it just keeps popping back up (i.e. not deleting). There's obviously some strange sync issue going on with gmail and exchange
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
threshfire said:
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
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Yeah I've done the factory reset already and can confirm it does nothing. I'm beginning to think its the Gmail app, as the rest of my push notifications are faster or the same speed as iOS. Really crap by the Gmail devs if that is the case.
Any decent replacement email apps out there? The Samsung email app was quicker, but not sure if we can get that without rooting and flashing an apk (and even then not sure if it requires touchwiz to function).
With my 6P Hotspoting to tablet and pc email arrives on 6P a minute or 2 after them.
I don't know if this is the same or not. I have this issue with both the Yahoo mail app and the Outlook app. My gmail notifications seem to be showing up reliably, but I never get any Outlook notifications, and Yahoo's are sporadic--one our of every three or four. When I open either app, it then seems to go fetch the incoming emails. On my previous phone, when I open the app, they're already there. I don't believe I have anything set differently in the apps. I would love to figure this out.
So, I did a factory reset and installed nothing but Outlook and Yahoo mail. Then I sent two notes to my Outlook, Yahoo, and Gmail addresses, and all three of each note arrived almost simultaneously. I guess, now, I'll start re-installing essential apps and testing.
Was looking around and saw someone posted on the official Nexus forums; if anyone here is still having the issue, please head over and +1/reply so Google can escalate the fix.
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
I'm having the same issue and I've also noticed that IMs on Hangouts are ridiculously slow. You would think that Google would make sure that at least their own apps worked smoothly on their flagship device.
I think I may have solved my sync issues. In the WiFi advanced settings, I switched the WiFi frequency band from Auto to 2.4Ghz. Ever since I did that I've received notifications on my Nexus 6P just as quickly as I do on other devices.
Wow, glad I saw this thread. I've been noticing gmail is slow lately. I thought it might have been my ROM/Kernel combo. I use Inbox and it was fine up until lately. Guess it's a bug for Google to fix. I even spent time last night reflashing stock and starting fresh out of box state.
This is happening to me too..happens on gmail and as well as Google opinion rewards. It's been happening for a little over a week now...hopefully will be fixed soon..
Is it happening to everybody or just a select lucky few?
Sent from my Nexus 6P using Tapatalk
Lots of users having this issue
http://www.androidpolice.com/2016/0...syncing-issues-in-gmail-inbox-and-other-apps/
I see that lot of people are only discussing about Gmail and other mailing or hangout apps.
I on the other hand am seeing overall notification push delay across all the apps including Whatsapp, Gmail, Facebook etc. I am unrooted and no changes made whatsoever to my android marshmallow. It is also on latest OTA build.
I receive all notifications as soon as I unlock the device, but if my device is lying on a table (even when not in doze mode which means lying for less than 30 minutes) I still don't receive any notification. As soon as I unlock and turn on screen it seems like data connectivity resumed and all notifications starts to flow within 5-10 seconds without even opening those apps to refresh.
I also have not modified any other notification setting and I even tried to keep whatsapp to priority mode + no battery optimization, still Whatsapp is having hard time receiving notification if screen is turned off for more than 5 minutes..
If you are experiencing this kind of an issue and have successfully resolved it, kindly help me.
I've lost email notifications but I have read that Google know about the problem,
Sent from my Nexus 6P using XDA Free mobile app

Anyone else having trouble with Gmail sync?

Intermittently with the the Gmail app I will go hours without receiving any email notifications, and it often isn't until I get a notification on my iPad that I even think to check the phone to see emails from the day before! Apparently there's a bug report in the tracker, but I was wondering if there was any kind of workaround you guys have tried. This is a crippling bug for me.
Sent from my iPad using Tapatalk
I was having the same problem, but after performing a factory reset sync started working again. Then shortly after, I installed the January security update... no problems since.
I've had problems after the December update. Finally had to disable "battery optimization" for gmail. That fixed my sync issues. I got real irritated by getting email notification hours or even a day late
318sugarhill said:
I've had problems after the December update. Finally had to disable "battery optimization" for gmail. That fixed my sync issues. I got real irritated by getting email notification hours or even a day late
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Where is that setting located?
Sent from my Nexus 6P using Tapatalk
TheBiles said:
Where is that setting located?
Sent from my Nexus 6P using Tapatalk
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Under main settings go to battery, then in the 3 dots menu click "battery optimization" and then you will see a drop down arrow. Select all apps and then scroll down to gmail and turn of "optimization"
I might have to try the above. I wasn't able to use the phone much today, but when I came home, my PC showed 19 emails on Gmail. NONE of them appeared to sync on the app & I had no clue I had this many, or any for that matter. This has been a persistent issue for about a month or so.
The above settings didn't seem to do anything for me. I just got 20 emails in from 6am this morning until now. I wonder if using inbox by google produces the same issues.
Sent from my Nexus 6P using Tapatalk
Interesting. It's quite the annoying problem. I've had only 1 time with delayed notifications since turning off doze for gmail. I did read that it has not worked for some. I periodically turn airport mode on and then off.... At least once a day just to make sure I'm getting my messages
Guys its not about battery optimized..its about new gmail apk.either move to inbox by google or go.to settings of gmail under notifications sound vibrate etc u ll see notify in every message or u can choose once a day once a week or a month to take notifications.. U can thank me later ?
^yep, mine was also unchecked! Good catch!
galaxys said:
^yep, mine was also unchecked! Good catch!
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Thats not the actual problem though. Ive always had that box unchecked with all my phones because i would get a message (be alerted) deal with that message allowing gmail to then alert me of the next message.
All checking that box is gonna do is if Gmail fails to notify you of the 1st message but then trys once you receive the 2nd or 3rd etc you will be alerted.
Needless to say i am also having the problem.
Appears this is a known problem with Nexus devices (probably a combo of Nexus/Marshmallow)
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
Hopefully its only the app that needs tweaking and not the OS itself so we dont have to wait forever and a day for the update.
dukat0s said:
Guys its not about battery optimized..its about new gmail apk.either move to inbox by google or go.to settings of gmail under notifications sound vibrate etc u ll see notify in every message or u can choose once a day once a week or a month to take notifications.. U can thank me later ?
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That's NOT the problem. Mine are checked for every message and I still had delays.... Until I turned off optimization. And even that hasn't 100% fixed it.
Turning off optimization also fixed it for me. It gets stuck in doze I think. Google still has some bugs to work out.
Looks like the problem was server side and a fix is being rolled out
krolla03 said:
Looks like the problem was server side and a fix is being rolled out
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Its one year now and still they didn't fix this issue of gmail lol.
chainrulez said:
Its one year now and still they didn't fix this issue of gmail lol.
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It's better than it used to be. But still doesn't refresh in doze at times. Lots of stuff breaks during doze it seems lol. Nice feature but buggy. Android will always have some new buggy feature though. Been that way since I joined Android in the eclair days.

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