Database Users

Do you feel like a paying tester?

Hi,
I previously used the Wizard and really have to say I miss Windows Mobile meanwhile. So when I first heard about the HD I really was excited as it seemed to be the ideal gadget. Although bigger than most phones not too big, a wonderful screen and so on.
My first disappointment came when I realised HTC hadnt used a capacitive screen, but after all this would have been a minor issue. However meanwhile I am almost convinced I will not get an HD due to all the problems people reported about it.
I do not want to spend EUR 600 for something which is chipping after two days of careful usage. Similarly I am not too fond of "constant" freezes of the system itself. Also the mentioned performance issues (mostly in the multimedia related area) do not look very well for such a device.
All this and a few other smaller things along with the non-capacitive screen made me really reconsider my purchase. I am aware that many do not experience these problems, but there are far too many such complaints for me to really risk entering the game.
I am really disappointed as it seemed like a perfect phone initially. At the moment I am waiting for the Asus P565 or the Glaxy7 respectively for the next generation of the M8.
Would you say my concerns are valid? Somehow it seems many are not paid testers but actually paying ones.
Thanks.

I bought HTC's "flagship" phone last year, the Tytn II, and all I can say is the forum here seems very reminiscent of the Kaiser forum back then - lots of people wanting to believe they've paid top dollar for the "ultimate" phone, while so many more people report problem after problem. Dissapointing video and multimedia, questionable build quality, freezing, issues with the GPS - all very familiar.
I believe HTC is trading on a reputation for quality which it no longer deserves. There's no question it's made a number of excellent devices in the past, but I don't believe it's carried that tradition on in the last year or so - their Qualcomm powered devices in particular (like the Tytn II onwards) have generally dissapointed. There's the famous driver issue of course, which I believe still affects the HD to some extent (it has some drivers, but they don't appear to be very good), but moreover the general performance of these chips just doesn't seem to match those used in previous generations, like the original Tytn.
There'll be the usual attempts to shore up HTC's unfinished efforts here with cooked ROMs for the HD soon appearing, just as they did for the Tytn II, but as before there's only so much the devs here can do without anything much to go on - they lack the raw materials in the form of drivers etc themselves. I've tried various ROMs for the Kaiser, none of them truly satisfied, and none of them genuinely improved performance IMO. It can take several months for any real progress to be made, by which time both you and the devs involved will be starting to look for the next phone anyway.

MAK11 said:
You guys need some ***** in your lifes. Get out more..
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..........haha

Maybe you should learn to give helpful replies respectively how to behave in a community MAK.

The Hd is my first HTC phone, so I haven't been spoiled by their previous efforts. Mine hasn't chipped and it hasn't frozen once. I'm really enjoying the phone, although it takes some tinkering to get the most out of it obviously - not perhaps a phone for the masses.
The screen looks great, but the responsiveness of the screen is nothing like (ie not as good as) the iphone of course.
Petrov.

My last five phones have all been HTC devices. I started with the SPV M500 then a Blue Angel, Universal, TyTN II and I have recently moved on to a HD. I would just like to redress the balance somewhat.
I have had no quality or reliability issues since my first HTC device, the SPV M500 nor have I had with the HD (2 weeks). All my phones have been worked hard as business devices and I consider that I have always got a very good return on my investment in them.
HTC have been at the leading edge of Windows Mobile device development and have continuously raised the bar with each new device. The HD is a fine example of this. The technology media were salivating at the thought of this device in the weeks and months leading up to its release and judging by the content of the majority of reviews they have not been disappointed. I still marvel at how good this device is and have no doubt will continue to improve as the customized ROMs start to kick in.
There is always a price to pay for being an early adopter and that price is having to accept that there will always be a relatively small amount of development issues in the early days after a product has been released (and we are very much still in the early phase of the HDs life-cycle). There has to be a trade off on the part of the manufacturer in terms of time spent testing a device prior to release and getting a device to market before the technology is overtaken by developments.
It's a fact that people who are happy and content with their devices are a lot less likely to post messages on forums stating this than those with a gripe. This should be borne in mind when weighing up opinions based on forum postings.

MAK11 said:
You guys need some ***** in your lifes. Get out more..
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Click to collapse
Yeah, the abuse is pretty old too, there's plenty of that in the Kaiser section. It's not easy to take the ***** highground on one of the geekiest forums on earth, but if you've just been jipped on a disappointing phone and someone's pointing out your mistake, I guess it's natural to try.

drzoid said:
My first disappointment came when I realised HTC hadnt used a capacitive screen,
chipping after two days of careful usage.
not too fond of "constant" freezes of the system itself.
Also the mentioned performance issues (mostly in the multimedia related area).
All this and a few other smaller things along with the non-capacitive screen made me really reconsider my purchase. I am aware that many do not experience these problems, but there are far too many such complaints for me to really risk entering the game.
I am really disappointed as it seemed like a perfect phone initially. At the moment I am waiting for the Asus P565 or the Glaxy7 respectively for the next generation of the M8.
Would you say my concerns are valid? Somehow it seems many are not paid testers but actually paying ones.
Thanks.
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Click to collapse
Vast majority of the users here do not experience any of the problems you mentioned if you look at the polls conducted. Very small percentage of users do experience it, so you must decide if the risk is worth taking.
Vast majority of the users are extremely satisfied with the device, this is a fact.
So, you need to make your own decision. If you believe there is a device more suited to your need, you should wait for it.
I do not think you're going to find too many people agreeing with your conclusion here though.
On the other hand, if you go to the Asus or iPhone forums, you may find many people supporting your views, but not on this forum.

People are more likely to come forward with problems than if they have no issues. Why not start a poll, you might find that the majority are happy.

patp said:
People are more likely to come forward with problems than if they have no issues. Why not start a poll, you might find that the majority are happy.
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Exactly.
In fact, we already have a few polls specifically for those and the results are plain for all to see.

Thanks Petrov and Tony. As I mentioned I know there are many who never experienced the stated problems, but dont you think the amount of people reporting the same problems over and over again (chipping and freezing in particular) hasnt reached already a number which might indicate an actual problem in the manufacturing process?
eaglesteve said:
so you must decide if the risk is worth taking.
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To be honest, at the moment I am definitely not willing to take the risk. This might change but currently all those reports about the mentioned issues do not convince me unfortunately.
eaglesteve said:
On the other hand, if you go to the Asus or iPhone forums, you may find many people supporting your views, but not on this forum.
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Where does the Apple forum come from? I did not even mentioned this phone.
As to the three I mentioned they are actually Windows Mobile phone, although from another manufacturer. I just mentioned they would very interesting alternatives.

patp said:
People are more likely to come forward with problems than if they have no issues. Why not start a poll, you might find that the majority are happy.
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Click to collapse
But then where does the chipping and freezing come from?

eaglesteve said:
Vast majority of the users here do not experience any of the problems you mentioned if you look at the polls conducted. Very small percentage of users do experience it, so you must decide if the risk is worth taking.
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Hmm. 38% have scratches already: http://forum.xda-developers.com/poll.php?do=showresults&pollid=1122
More than 60% suffer hangs ("frequent" hangs for more than 25%): http://forum.xda-developers.com/poll.php?do=showresults&pollid=1111
Where is this very small percentage you speak of?

drzoid said:
Where does the Apple forum come from? I did not even mentioned this phone.
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No, this isn't directed at you.

Please bear in mind when reading reviews that everyone needs and expectations are different. I agree that this is not the perfect phone and I know that one will never be created.. but if you take all the phones on the market at the moment (with all there faults) then HTC HD is amongs the top. I rarely have freezes and no scratches etc. so for me I am happy with my purchase. I also look forward to improvement that the talented developers in these forum will offer now and in the near future.

prpmlp said:
Please bear in mind when reading reviews that everyone needs and expectations are different.
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True, but not true in terms of chipping and freezing. Nobody expects those .

Boinng said:
Hmm. More than half have scratches already: http://forum.xda-developers.com/poll.php?do=showresults&pollid=1122
More than 60% suffer hangs ("frequent" hangs for more than a quarter): http://forum.xda-developers.com/poll.php?do=showresults&pollid=1111
Where is this very small percentage you speak of?
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Click to collapse
You can choose to interpret the result anyway you want to suit your already made up conclusion.
Vast number of people give this device 7,8,9,10 rating out of 10.
Device hanging happens but it does not necessarily bother us. I see 8% of the people bothered by it. You see 60% of people "suffer" hangs. If that pleases you, by all means.
We're not going to get a perfect device today. What we have here is the best in existence for many people because it suits their needs best. Yes, it chips and peels to varying degree, but overall still pleased with it.

I'm with mrpetrov and tonyblack on this one...
(EDIT - sorry, and all others who replied in the same vein since I started typing!)
The HD is also my first HTC device, and also my first WM device too.
I would most definately agree that it is not a phone for the masses, and this is probably equally true of HTC's previous devices.
However, the media (and to a certain extent HTC too) have hyped this phone up - typically with 'iPhone killer' tags.
Whist I'm most definately NOT going to get into that tired old argument again , it is true that there is the potential for a large number of people to stumble across the HD as being (on the face of it) a viable alternative to the iPhone.
There will be a number of those people who are disappointed - out of the box, for a novice smartphone user who simply wants to phone / text / play music / browse the web and watch videos, then the HD probably isn't as polished, or easy to use.
These people won't care about, or will be too frightened to find somewhere like this place to work out how to fix and tweak.
So. Back to the point of the OP
Do I feel like a 'paying tester'?
A bit, I guess, yes.
But (and this is not necessarily a good thing, just the way things are), this is nearly always the case for early adopters now.
Xbox 360 - early boxes overheat and get the Red Rings of Death.
iPhone - first versions come without 3G
My previous car (8th gen UK Civic) - early models had rear suspension springs installed up side down, fuel caps got stuck closed, built in hands free mic was rubbish.
These things all got fixed over time - but there is absolutely NO way that the manufacturers hadn't noticed them when the release deadline came around.
Someone somewhere said "right then. We HAVE to release this on such and such a date"
"But boss - we haven't finished testing yet!"
"Tough. The PS3 / iPhone 3G / BMW 1 series is out there, or about to be out there, and we need to get something on the market before we loose all our customers"
"But we'll loose them anyway if it blows up!"
"That's why they pay me the big bucks sonny - now hurry up and finish testing what you can"
*
Or something along those lines anyway
Long story (yes, apols for the length of this post!) short - if you want a solid, reliable product that is relatively bug free, then don't buy it on day 1.
* Please note that this conversation was added purely for the purpose of illusttration and probably didn't take place exactly as stated here, or indeed might not have taken place at all, especially at the offices of Microsoft, Honda or Apple. Or any other large corporate who might otherwise be thinking of trying to sue me!

TTDegs said:
I would most definately agree that it is not a phone for the masses, and this is probably equally true of HTC's previous devices.
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I wasnt looking for such a phone but I expect reliability and the chipping and freezing stories let me think I cant have it from the HD.
TTDegs said:
But (and this is not necessarily a good thing, just the way things are), this is nearly always the case for early adopters now.
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This is probably true, even though this doesnt make it more right.

HD compared to...
It would appear, that there seems to be a bit of both sides here.
Whilst it can be said, that some devices have really failed the user, and shortcuts appear to have been taken instead of holding back that little bit more.
The HTC club, allows certain content to be downloaded but not other due to your phone supplier. At the end of the day, small things like this tend to stick in the minds of their potential buyers.
My diamond's lasted 3 months (1 handset per month), HTC wouldnt assist, their advice buy a bigger battery, no problems reported. failure to reply to emails.
Every UK phone provider are aware of the battery short comings.
My provider actually realised the issue's with batteries, and put their hands in their pockets, bought a huge battery bank, the diamond ate it, like a beast and wanted more...
Orange UK, wrote the handset off, and agreed to supply & restart contract, due to the problems of the handset.
HTC did nothing!
I have had 4 htc devices - Orange branded M3100, best device, TyTnII, slipping, Diamond - total Avalanche, And now the HD, hope this is better, but only time will tell.

Not sure im liking this Xoom

Trying hard to get used to the 16x9. Also, the weight of it at times I really notice after holding it in bed for a decent amount of time. Also the fact I did not get a data plan and it cost me $853. When I know a wifi only version is coming out that will be quite a bit cheaper. Honeycomb is taking some time to get used to. There aren't many apps for it, so I find myself getting bored. All i seem to be doing with it is web and facebook stuff. I think may return for ipad 2.

EVOme said:
Trying hard to get used to the 16x9. Also, the weight of it at times I really notice after holding it in bed for a decent amount of time. Also the fact I did not get a data plan and it cost me $853. When I know a wifi only version is coming out that will be quite a bit cheaper. Honeycomb is taking some time to get used to. There aren't many apps for it, so I find myself getting bored. All i seem to be doing with it is web and facebook stuff. I think may return for ipad 2.
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Click to collapse
Of course it's gonna take some getting used to its a new OS. Obviously there aren't gonna be many apps, as it just came out a week ago.

Sitting here looking at an iPad, a Samsung Galaxy Tab and the Xoom.
Xoom is a bit too bulky. Love the screen size. Waiting for some more apps (I know it just came out, but there are apps on the Galaxy Tab that I want on the Xoom).
Not sure the Xoom is hanging around.

mine is going back for sure

then take it back. What makes people think that we care if you choose so and so over something else. You know what you want so get it. Xoom isn't cutting for you then get something you wwill be happy with. No nneed to share with everyone.

I hope HTC makes a large Honeycomb tablet. I completely ignored them after the release of the HTC Flyer because I didn't appreciate the screen size, and it didn't run Honeycomb. However it was beautiful, and even had a unibody design. The Flyer was definitely a nicely designed tablet, and I do want to see what HTC does with a larger device.
They seem to be the only company that creates Android products (well, Motorola too) that focuses heavily on build quality and design. I assume if they made a larger Honeycomb tablet it would actually look up-to-par with an iPad. The silver Xoom somewhat does. This post is somewhat entirely irrelevant =/

the Xoom is supposed to be a media powerhouse. Which is why the screen is so big. It is a bit heavy, but it hasn't botherd me that much in this last week.
My girlfriend said if I return mine I can go to sunfest in florida next month. Sunfest is going to be awesome with lots of big names including sublime with Rome and ziggy marley. I am 1200 miles away from west palm beach where it will be held. I want to go so bad.
I am not returning my Xoom.
For anyone complaining about it I can see your reasons. I really can. But these were all issues I knew before spending 800$ on it. I knew these issues because I spent lots of Time thinking about it and evaluating my options before I payed almost 900 for it.
If you did not do this you are a fool for spending that amount of money without allowing your brain to process information beforehand.
Someone remind me how many apps were on ios when the iPhone launched please.

Already returned mine. It is a nice product its just not ready for the market. The price is ridiculous for what it offers.

Great, since you are both getting rid of your Xooms you can go to a different XDA forum now. Yay.

Is there any reason why this couldn't have gone into the other threads like this? I don't know why the 6 (yes, random number) people with the same nit-picky issues can't hold each other's hand through the return process in the same thread. It's not even buyer's remorse. It's not being able to put your finger on what you want upfront, and faulting the thing you bought for being the way it's clearly advertised.

theahlenius said:
Is there any reason why this couldn't have gone into the other threads like this? I don't know why the 6 (yes, random number) people with the same nit-picky issues can't hold each other's hand through the return process in the same thread. It's not even buyer's remorse. It's not being able to put your finger on what you want upfront, and faulting the thing you bought for being the way it's clearly advertised.
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They have to let everyone know they are returning it.
HEY GUYS I DON'T LIKE THE XOOM, I AM RETURNING IT OKAY. I'LL COME BACK EVERY NOW AND THEN TO TELL YOU WHY I TOOK IT BACK.

I think these types of threads are stupid.
Anyone who would return their Xoom because someone else doesn't like is an idiot. Now if you are trying to get more information because maybe you don't understand how a the platform works that is different.
So if you want us to help you understand how Honeycomb and the Moto Xoom work that's great. On the other hand if you just don't like it no one really cares. The only person I need to like my Xoom is me and maybe my girlfriend.

Complaining about how people post their complaints won't do any good. They will post it regardless... you might as well ignore it and move on. If I actually had a Xoom and didn't like it, I would sure as hell post in a thread (maybe not a new one) exactly why I don't like it.

All that I'm afraid of is that the Honeycomb OS itself will never make it past the "nice-try" stage. I love the Xoom so far but it IS a risky business right now. I am convinced that other HC tablets will push the demand for apps and updated software but can "we" win the fight? The only time I would be sorry to have purchased the Xoom is when support for it stops and it becomes an orphan. Other than that - still have to break the news to my wifey

funnycreature said:
All that I'm afraid of is that the Honeycomb OS itself will never make it past the "nice-try" stage. I love the Xoom so far but it IS a risky business right now. I am convinced that other HC tablets will push the demand for apps and updated software but can "we" win the fight? The only time I would be sorry to have purchased the Xoom is when support for it stops and it becomes an orphan. Other than that - still have to break the news to my wifey
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Click to collapse
This is a google experience tablet with a brand new os and your worried about support. Lol
Sent from my Google Phone

Well, I was reminded of the early 90s when I tried to stick with OS/2 instead of giving in to Windows/DOS... Was a short period of resistance!!! LOL

I love my Xoom. No tablet will be able to compare to the Xoom this year..ipad 2 is just big ipod touch 4th gen.the galaxy tab 10.1 is even more of a joke.The only tablet that will come close to the Xoom is the Toshiba tablet.
Sent from my DROIDX using XDA App

FWIW, I'm keeping mine.

Eclair~ said:
Complaining about how people post their complaints won't do any good. They will post it regardless... you might as well ignore it and move on. If I actually had a Xoom and didn't like it, I would sure as hell post in a thread (maybe not a new one) exactly why I don't like it.
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Ok. That information would be useful if:
- Your Xoom was suffering from a defect of design (iPhone 4 antenna) that is probably shared with other Xooms.
- If in your research of how the product was understood to work, you found something nobody else had, or were commenting about an issue to help bring about a consensus.
- If there was some way of showing whether or not you were a knee-jerk purchaser, or someone that bothered to take 2 minutes and Google the Xoom before you bought it. This point has been exhausted, but buying a first generation device with an OS whose official innards weren't released to the overwhelming majority of developers even two weeks ago isn't for everyone. It's your own responsibility to research a product. The Xoom is exactly what Motorola said it was, and every issue everyone has ever posted other than nuances to the software was a click away from before the thing was even released. If someone wants to make threads about how stupid they were for spending hundreds and hundreds of dollars on something before checking it out, I'll thumbs up those all day.
TLDR - Some of the Xoom's features were advertised as "released in the coming weeks" before the product's release. This is not news, or worth sharing as a reason for your return to the store.
Edit: Just thought of something. The video playback is annoying and was kind of a surprise. I'll totally give you that one. But with some playing around and effort I'm really satisfied with the quality.

returning it for ipad 2 .

My Asus experience

Ok, so its a new thread about my ups and downs with the Transformer.. I wanted to crystallise a few thoughts about it though because its easy to pick up on the negativity and although I've posted about the positive things in the past, my most recent experience has put things into perspective quite interestingly.. so first..
The cons..
** Asus should've been a lot clearer on their communication regarding the dock battery drain issue for earlier models. If it weren't for the good people here on XDA and an eventual communication from Asus here, a lot of people would still be scratching their heads about this problem, how to solve it and even if it would ever be solved.. and lets not forget Joe Average who probably doesn't even know a genuine problem exists, save for the fact his tablet+dock aren't performing they way he probably expects (i.e. superior battery life when used together etc.)
** The early adopters from the ILoveKeyboard promotion should've been contacted (as someone quite rightly posted previously). Of course there's no obligation to, but it would've been great PR and a missed opportunity if we had been notified..
** Build quality has been questionable. Personally, I've found it to be more than adequate but I know it's affected a lot of people and it sucks.. In truth though, I guess this can happen to any mass market device (IPad 2 lightbleed anyone?)
** Awkward RMA process (i.e. Restrictions/issues with the web form, ambiguity about whether both tablet AND dock need to be returned etc.)
From reading here on XDA I know there are a tonne of other issues that when combined could paint a pretty bleak picture but what consumer electronics device isn't plagued by one issue or another? For me its about perspective and perhaps a bit of luck that I've not had any major issues to contend with. I do respect that we shouldn't have to be lucky when purchasing our tech, but there's always an element of risk whether its made by Asus, Apple, Motorola or whoever..
The pros...
** Software updates. Asus have really done us proud here! Its only after getting some privilaged info about how tardy other vendors have been with their updates (depending on your region) that I'm beginning to appreciate how lucky we've been with the updates.. both Asus' own firmware fixes and Honeycomb increments from 3.0.1 through to 3.2
** Dock RMA. For me, the process was quick and painless and I'm now the proud owner of the device I thought it would be when I bought it. I totally respect that many others haven't had quite the same experience (damaged returned units, paying for shipping, delays etc.) but at least in the UK/Europe its been pretty damned good!
**Community. It sounds silly, but we're building an excellent community here. From guys like Flexer and others who made battery widgets to the efforts of Stuntdouble and others who help keep the flow of information going! All these little things smooth the bumps and IMHO have really added to the experience of enjoying what is by no means a trivial bit of hardware.
Sure, I'd like to say to people weighing up iOS vs Android before they make their purchases that they shouldn't have to rely on a resource like XDA to keep them in the loop.. but I bet there are just as many "average" users scratching their heads about the vaguaries of iOS despite the fact its supposed to "just work".. with the flexibility we enjoy with our transformers also comes a little bit of effort on our part and XDA sweetens the deal that bit more
So there it is.. just my t'uppence 'orth. I'm still loving my transformer as much as the day I got it. The updates have improved things no end, the number of quality apps is improving all the time and the fixed dock gives me a tablet device unlike anything out there..
Happy days

OPO general opinion after almost one month of use

Hi all,
I just want to share my opinions over our beloved (or better, your beloved) flagship 2014 killer device.
I had been lucky enough to buy the phone out of an invite, so i should really don't blame about this absurd invite-only policy. Anyways, they're just making the hype grow until the components are not high-end spec anymore, so when everyone will have the possibility to buy the device there will be Snapdragon 805 terminals out and the older 801 will be way cheaper for the company.
What i dont like: this thing is big, way too big. I have medium sized hands and this thing is so uncomfortable. I knew about it just out of the box, so if you don't have massive hands you will probably think the same.
Moreover, I have unlocked and rooted my device to be able to use root apps. So far no problem for me, and I thank God about it. Customer support is just a joke, they have said that the phone will not lose warranty if we tweak it and then they do not offer support to people causing havoc to their device. They should have just stated that rooted devices will get out of warranty so to make customers more savvy about causing damage.
Three, camera is non that good as they stated at the start. It does photos full of noise and most of the time white balance is way off.
To add: touchscreen is not working properly. When I tyoe fast ghost touches slow me down a lot. Faults like these are not acceptable. Every good company should delay the launch of their device in front of this kind of issues, and they didn't do it.
I think that's all. At the end of all these evaluations: I wish i had bought a Nexus 5 instead of this.
I will keep it until next Nexus will be out, can't wait to get rid of this thing.
Just my 0.02
G

That may be your experience, but I have had zero issues with camera noise, and definitely no ghost issues. You should get an RMA and request a replacement device. I've had about 35-50 Android devices since 2009, and this is one of my absolute favorites of all time. I agree that production issues may abound, but that's what happens when you get in on the bleeding edge, and with a brand new company(And for every post like yours, I see many more positives). However, just because you will not lose warranty for rooting doesn't mean it is THEIR responsibility to fix your rooting issues. That's what this community(and their forum) is for.

dubbactrumpetmsu said:
That may be your experience, but I have had zero issues with camera noise, and definitely no ghost issues. You should get an RMA and request a replacement device. I've had about 35-50 Android devices since 2009, and this is one of my absolute favorites of all time. I agree that production issues may abound, but that's what happens when you get in on the bleeding edge, and with a brand new company(And for every post like yours, I see many more positives). However, just because you will not lose warranty for rooting doesn't mean it is THEIR responsibility to fix your rooting issues. That's what this community(and their forum) is for.
Click to expand...
Click to collapse
Just ordered mine Friday. I have a Nexus 5 but just needed to check out this "Flagship Killer". Like you I have had a lot of devices and glad to hear you are liking your OPO.
Sent from my Nexus 5

dubbactrumpetmsu said:
That may be your experience, but I have had zero issues with camera noise, and definitely no ghost issues. You should get an RMA and request a replacement device. I've had about 35-50 Android devices since 2009, and this is one of my absolute favorites of all time. I agree that production issues may abound, but that's what happens when you get in on the bleeding edge, and with a brand new company(And for every post like yours, I see many more positives). However, just because you will not lose warranty for rooting doesn't mean it is THEIR responsibility to fix your rooting issues. That's what this community(and their forum) is for.
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Just sharing my experience. My feeling is that the quality is sub-par compared to other phones like the m8 or the Xperia z2.
Anyways, if you don't encounter ghost touch issue is just because you haven't used a swype keyboard or you don't write so many text messages.
The issue IS there, IS software related (poossibly due to touchscreen drivers), it has been added to CM JIRA, it HAS BEEN recognized by Cyanogenmod developers and they haven't still found a fix.
I have had a SGS4 and besides its sh***y design, It didn't have any of these issues.

DuckMcQUack said:
The issue IS there, IS software related (poossibly due to touchscreen drivers), it has been added to CM JIRA, it HAS BEEN recognized by Cyanogenmod developers and they haven't still found a fix.
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They have identified the touchscreen issue and said a fix would be out in a month, they need an updated driver from Synaptics. I don't have a source to the post to hand though

I've had the Galaxy S 1-4, Note 1&2, and the HTC M7 & M8. overall, the oneplus is my favorite of the bunch.

Salty Wagyu said:
They have identified the touchscreen issue and said a fix would be out in a month, they need an updated driver from Synaptics. I don't have a source to the post to hand though
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Click to collapse
CM just added the fix 3 hours ago.
Link
https://github.com/CyanogenMod/andr...mmit/ba4b329fe0c7a6d6342b0adfb60d47e5c3041a04

Please go here for further discussion...http://forum.xda-developers.com/showthread.php?t=2685348

Closing this thread due to duplicity. An existing thread that has the same subject exists here: http://forum.xda-developers.com/showthread.php?t=2685348.
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Pixel 2 XL bad press and forum experience

So I returned the 64GB XL that I originally ordered due to me not adding the preferred care and seeing all the quality control and screen issues. I reordered a 128 GB device with preferred care and cancelled. All the bad press, all the threads and posts about quality control issues, this being a "travesty" and other comments. I cancelled and reordered 5 times and I finally followed through with the purchase. But only on one condition. I wasn't going to look at articles, forums, videos or any sort of press regarding the device at all for a week. I had read about all the issues and was still weary about it when I received the device on the 26th. I set it up and the first thing I did was look for this blue tint. I have a VERY slight tint at extreme angles that I do not view of device from but it did not bother me a bit and did not interfere with my experience. So what did I do next? I used my phone as my daily driver and in the same manner that I did my $8+. Since the 26th, I have had no issues, and I can honestly say that I could not be more thrilled with this device. It is exactly what I was looking for. My first vanilla Android experience and it is amazing. So with that being said, let's get to the question. Has anyone else avoided the negative press and forums to get their own experience? Has anyone else come to the and conclusion that I have? I can't say that the phone is perfect. I can't say that every device is made equal. But I can say that if you are on the fence with your purchase, just buy it. Experience the device for yourself, form your own opinion. Keep in mind what you have learned from other's experiences, but really form your own opinion with your own experience and come share with us. If you don't like it, just return it. Thanks for the read everyone! If you like your device great! If it wasn't for you, I hope you find the device you're looking for. Have a great one everybody!

I ordered on day one and my phone was very blue at even a slight angle. I returned it and ordered another and I am very happy with it. the processor is a beast. battery and camera are the best there is. Software and features are way ahead of others and will stay there. You need to try it. Don't read or buy into the negative hype. Try it. If you don't like it returning the device is easy and costs nothing.

@MacTheRipperr
I didn't let it get me down. I pre-ordered on the 6th, got it the 28th, never returned it, and never cared about the press.
I don't care about random people's opinions, and I have no idea why everyone does. I figured once I got it, i would see if I like it, if not, I would return it and move on.
The media is and always will be full of ****, the same with the vast majority of people sadly. I still hear people run in their mouth about this device in telegram chats and online that never have nor will hold an xl2, at that rate, why would anyone take anything they say at face value? It's sad that people fall to peer pressure, and can't be big enough to make a decision for themselves, they have to follow the norm.
Anyways, my device like most others shifts colors at an angle, and it doesn't bother me. I always have and will use black themes while I'm on an oled device. You can't get this rich of black color which makes everything else pop on lcd.
Coming from a 6p, this phone is light years faster than it was, and the battery life I've had on stock with the stock kernel, has put all other devices I've had to shame. I couldn't be happier with the xl2

This phone ticked all the boxes I want/need and after the trade in plus the rebate from T-mobile I'd be stupid not to jump on it. While waiting all the complaints about the screen came in so I was curious to see what it would look like when I got it. Opened the box and turned the screen on, tilted it and said...."that's it???". I've been loving it since day one. Best phone I've ever had.

If anything the negative press had lowered my expectations some, so when I finally got my phone I was absolutely blown away by how great it is. I couldn't say if I had not read anything bad about the phone, whether or not my response would have been the same, but all I can say is that this is the best phone I have ever used (going from Nexus 5, to 6, to 6P, to 2XL)

I find it humorous that in advance of the iPhone X, Apple puts out a paper saying that burn-in and blue tint upon tilting device are normal for oled screens, and not a defect. I wonder if all the media sources that blasted the Pixel 2 XL for being a "mediocre" device because of those screen issues will be as hard on Apple as they were on Google?

I've read the articles and kept up with stuff, but I really just don't give a sh__, to be frank. Is there a blue tint at angle? Yup. Does it bother me? Nope. Is there screen burn in/retention? Don't know. (I have not seen anything and don't care about trying it out to see.) This phone is so freaking phenomenal, I can't believe that people steer clear over some bad press given by a bunch of YouTube reviewers that nit-pick everything with every phone ever made.
To prove my point on how little the everyday user cares, I showed 2 buddies of mine my 2 XL the other night. They both just recently got the iPhone 8+ and they've had Apple devices going back to the iPhone 6. Both of them played with my 2 XL for at least 15 minutes. Neither of them mentioned anything about the screen other than they said they loved the lack of huge bezels. Both commented on how blazingly fast it performed. They also loved how it listened for music and displayed what was playing automatically.
I'm happy with my 2 XL. If by some chance Google does some sort of recall, etc. I may go ahead and do that, but as of yet, I see no reason to RMA my phone.

Dang, OP. Nailed my experience, but in a different manner: Ordered during the event and got mine on the 20th. Also came from an S8+.
Have since stopped reading comments on popular Android tech sites due to the sheer vileness of them. Maybe it was present before and I just never noticed, but the comments sections are a total sh_tshow. I am embarrassed to be a part of a community that can treat each other so poorly.
I imagine someone new to the community going on to these sites and just being absolutely stunned by how petty and rude we must seem.
It's not just Pixel articles either; Samsung, HTC, LG.... It's unavoidable.
I like my S8+ and my 2 XL. I liked my V20. My son loves his V30 (and before that, his HTC 10). Why can't we seem to accept that they're all great devices? Why do we have to be so vile to each other?
Sorry... That went longer than I had planned...
/rant end

It's hands-on for me! Media suxes!!

MacTheRipperr said:
So I returned the 64GB XL that I originally ordered due to me not adding the preferred care and seeing all the quality control and screen issues. I reordered a 128 GB device with preferred care and cancelled. All the bad press, all the threads and posts about quality control issues, this being a "travesty" and other comments. I cancelled and reordered 5 times and I finally followed through with the purchase. But only on one condition. I wasn't going to look at articles, forums, videos or any sort of press regarding the device at all for a week. I had read about all the issues and was still weary about it when I received the device on the 26th. I set it up and the first thing I did was look for this blue tint. I have a VERY slight tint at extreme angles that I do not view of device from but it did not bother me a bit and did not interfere with my experience. So what did I do next? I used my phone as my daily driver and in the same manner that I did my $8+. Since the 26th, I have had no issues, and I can honestly say that I could not be more thrilled with this device. It is exactly what I was looking for. My first vanilla Android experience and it is amazing. So with that being said, let's get to the question. Has anyone else avoided the negative press and forums to get their own experience? Has anyone else come to the and conclusion that I have? I can't say that the phone is perfect. I can't say that every device is made equal. But I can say that if you are on the fence with your purchase, just buy it. Experience the device for yourself, form your own opinion. Keep in mind what you have learned from other's experiences, but really form your own opinion with your own experience and come share with us. If you don't like it, just return it. Thanks for the read everyone! If you like your device great! If it wasn't for you, I hope you find the device you're looking for. Have a great one everybody!
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I preordered it and kept it.
Ive had a Galaxy Nexus Nexus 5 Nexus 6p and now the Pixel XL 2 I can tell you... You will never get a "perfect" phone from Google you just wont. But you dont get this phone because its perfect. You get it because you dont have to wait for updates from the carrier that will never come. You dont have to worry about the bootloader being locked. And you can pretty much count on the most developer support.
Everyone of the phones listed above had an "issue" blown way out of proportion.
Galaxy Nexus was battery life even leading to Verizon offering a extended battery
Nexus 5 had a screen issue where anything after the 1st batch had a yellow tint to the display. (I was lucky to get one of the good ones but then 3 months later my phone decided to not DL or send MMS at all no matter what i did. I had to RMA it and got a yellow tint phone. Oh and battery life issues.
Nexus 6p had screen issues and battery issues where the phone would shut down once the battery reached anywhere from 15% to 50% Oh there was also a software bug on only this phone where the phone would refuse to switch to LTE and the only way to make it do this was to go into the secret *#*4636*#*# and toggle the LTE radio. This was not fixed for 2 security updates
See you will never get a "perfect phone" from Google. Just like a lot of their products start out pretty ****ty and get better through several updates.

Well, I most definitely want to thank you guys for your feedback and being honest without the hostility. It's good to see that I am not alone in my experience. Thanks for replying with tact. We can only lead our fellow enthusiast by example. Thanks again for your responses.

I've had a horrible experience through all of this, I'm also a new member here, although I've been a lurker for years. BUT I pre-ordered, kept the order and received a P2XL that is blue straight on and gets worse at any angle. I RMA'd my device, new one will be here this friday/saturday. Thing is after a week I really love this phone and willing to try at least one more as it seems there is or was a quality issue but most here that have RMA'd are reporting they've gotten a better device back. I agree what another member posted about the rhetoric and the way people are treating each other but that's the interwebs these days. Also seems a bunch of people here received great devices to begin with (ANOTHER REASON TO ORDER ONE AND TRY IT YOURSELF) but unfortunately some of them just assume everyone's device is the exact same as theirs and some of them even deny there could be an issue saying "we see these things differently" and we should "just shut up or get a refund". Don't listen to them, don't really take much weight in what anyone says (including me) about their personal experience until you've had the exact same experience with the same device to relate to their issues posted. We're here to share our experiences with these devices with each other but for every 1 P2XL user here there are probably at least 4 or 5 if not more that are ecstatic to own these phones from Google. Remember most people who have issues go onto forums and websites to see if others are experiencing the same issues. So it becomes a breeding ground for every issue ever found on "x" device within "x" days of being released. Like what's been said here before, it's not just here, all manufacturers have issues with their devices and for me IMO the P2XL is what I want/need in a phone. Hopefully you'll order one up and give it a shot, you're truly missing out on an amazing experience with an amazing device.

You know things are desperate when people have to make "feel good" threads.
As for the validity of media or what else has been said here, this entire thread is pure conjecture and speculation made against others who disagree.
Im also not sure who this is directed at. The people who dont like/want this phone wont be here.
Neither will the people who returned them.
As for the point of the thread.
If you buy a device that costs a grand, might aswell demand no ISSUES.
Neither apples pathetic response to possible issues with the screen nor Google's "we are looking into it" imply a whole lot respect for the consumer or confindence for their devices.
You can like your device, you can claim its perfect, beautiful, whatever. But for this price, nothing short of perfection(as much as it can be achieved) should be demanded.
If im paying a grand, i dont want to be bothered by RMAs or other BS.
If they have QC issues, they are free to perhaps ship some jobs back to Europe/America. Im sure they have enough money to pay decent wages for people to QC their devices or produce them here.
If not, they should not expect mercy from the consumer or press, and yes this includes apple too
What a pathetic age we live in.

shadowcore said:
.
If you buy a device that costs a grand, might aswell demand no ISSUES.
.
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You do know you're paying for more than hardware right? You don't really think you're getting a minimum of 3 years OS updates, a minimum of 3 years of monthly security updates, support help right on the device, and all that unlimited storage for nothing do ya.

shadowcore said:
If you buy a device that costs a grand, might aswell demand no ISSUES.
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Why not demand pink unicorns as well, since we're apparently asking for the impossible?
No device is without "issues". Not a one.
If you won't pay a grand for any non-perfect device, and no such device exists, you are basically claiming no device is worth a grand.
Welp...okay. it's a perfectly valid opinion. Thanks for sharing.

PhoenixPath said:
Why not demand pink unicorns as well, since we're apparently asking for the impossible?
No device is without "issues". Not a one.
If you won't pay a grand for any non-perfect device, and no such device exists, you are basically claiming no device is worth a grand.
Welp...okay. it's a perfectly valid opinion. Thanks for sharing.
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Do you believe any of the current issues would be present, if they had QC that actually was managed properly?
It cant be because of technology that the device costs this much, about a grand, in 2017.
Surely they can afford proper QC at an asking price of 1 grand.
Im not sure proper QC is like pink unicorns, but i guess people should just shut up.
A proper premium tier QC is pink unicorns. Im having the timw of my life now.
---------- Post added at 05:34 PM ---------- Previous post was at 05:28 PM ----------
AndrasLOHF said:
You do know you're paying for more than hardware right? You don't really think you're getting a minimum of 3 years OS updates, a minimum of 3 years of monthly security updates, support help right on the device, and all that unlimited storage for nothing do ya.
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Thats true, i wish only they provided a black skin/overlay for android.
Its 2017 and only custom roms offer amoled friendly UI.
Im not sureni value android updates when they offer no enhancements i need.

shadowcore said:
Do you believe any of the current issues would be present, if they had QC that actually was managed properly?
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QC doesn't stop issues from reaching the public. It limits them.
A certain number of bad devices will invariably get out in the market. This is unavoidable.
If you are trying to claim that it is avoidable, that any company could release a device and the public would not see a single failure, please - do tell; what fantastical device is it?
If you are trying to claim that *all* Pixel 2 XL devices are bad, well, you're entitled to your opinion, but if that is indeed the case, your opinion is not at all relevant to us.

PhoenixPath said:
QC doesn't stop issues from reaching the public. It limits them.
A certain number of bad devices will invariably get out in the market. This is unavoidable.
If you are trying to claim that it is avoidable, that any company could release a device and the public would not see a single failure, please - do tell; what fantastical device is it?
If you are trying to claim that *all* Pixel 2 XL devices are bad, well, you're entitled to your opinion, but if that is indeed the case, your opinion is not at all relevant to us.
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Pray tell, do you really believe issues such as blue tint or burn in wouldnt be caught by proper QC?
These issues are so obvious, even non-tech savy people can notice them.
And no, i didnt claim qc prevents all bad apples, but thw moat obvious ones. Way to strawman my point there.
All google needed to do, when noticing issues in QC , is hold off on the release date.
You can probably imagine how much i enjoyed last years fiasco with exploding batteries with samsung.
If anything, that was the epitome and parody of the flagship smartphone industry.
Imagine buying a porsche and getting one that had paint issues or an expensive mercedes with discolored glass.
If i wanted to gamble and try my luck, i would get an Oppo, not a pixel or samsung.

I agree with both you guys lol. IMO the issue is when testing Google from day 1 just looked past the blue tint and other issues thinking "This is the way it has to be" "it's a trade off" and software updates will fix it or it's just supposed to be like that. Hence the quality issues, if you tell your QC dept that it's supposed to look like that then they'll unfortunately let them all leave the factory like that. Probably why there's 50 shades of blue and no direct reasoning or answer from anyone as to why there's such a variance between the exact same devices produced on the same date even. BTW shadowcore is onto something I've been previously saying, yea there's shortcomings with any new device but it shouldn't be this bad all over the map with these things for the price they charge. And then attempted sweeping under the rug of it all, "working as intended" just to rub ya the wrong way after all that money spent whether you got 5 discounts or paid full retail. PRINCIPLE. This is top tier device I know it's been done before here but would you buy a brand new BMW/AUDI/LEXUS/MERCEDES and be just fine with creaking plastic crappy interior you sit in every time you drive? We need to interact with this screen every day all day for some people.

shadowcore said:
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Is their QC sub-par? Do they actually have more defective units than other vendors?
Is there anything other than the initial media coverage, now little more than background noise, that implies Google's devices see more defects in the market than others?
Or, as you just admitted in the last post, are you just super happy about any and all failures and maybe that is what is driving your fervor?
I mean, even if that's what it is, I get it. These companies make billions - watching them trip and fall, even if it's only in our perception, can be somewhat cathartic - is it really any more than that, though?