Receiving MMS on SIM not set to LTE - Zenfone 2 Laser Q&A, Help & Troubleshooting

I'm seriously thinking about picking up this phone (I asked a question related to Android for Work a few days ago), but want to make sure I know what I'm getting. I have a question regarding receiving MMS on whichever SIM is not set to default for LTE. I believe I understand how data works regarding the dual sim setup on the phone -- both sims have the ability to connect to LTE, but only one sim can connect at time. The non-LTE set sim will only connect to 2g/3g for voice/text (no data even if connected to 3G, correct?).
My question is very specific: If I have LTE set to, say, sim 1, what happens if someone sends a MMS based group message to me on sim 2? I figure one of 3 things happens:
1. The MMS is downloaded and received automatically (whether through 2G/3G on SIM 2, or that somehow SIM 2 switches to LTE in the background so that it can download the MMS)
2. The MMS is not downloaded, but SIM 2 receives a sms notification that an MMS is ready for download (which would be done by either just tapping download to make the phone switch LTE to SIM 2 in the background, or by manually switching the LTE to SIM 2, then tapping download)
3. There is no indication on the phone that an MMS has been sent to SIM 2, and I either miss it completely, or only see it if I just happen to switch LTE to SIM 2 at some later date (before the expiration date, anyway).
Can anyone help to clarify this for me? I can live with options 1 or 2, but 3 would be difficult to live with. SIM 2 would be for work, and MMS-based group messages are sent out when urgent issues come up (work in IT, and I am on call often).
Thanks!

I got an answer elsewhere so I figured I put it here:
"I wish there was a better way they could've done this. When you get a mms on the "non data" SIM- it will give you a notification if you want to download it. When you eventually agree- it temporarily changes to that SIM's data to fetch.
Both SIMs have LTE so that's not a problem. Group texts are kind of a nightmare when it comes to the non data SIM."
If this helped you, head over to Reddit and thank the poster:
https://www.reddit.com/r/zenfone2/comments/43pm6m/slug/czkczb4

Related

[Q] Nexus 4 Straighttalk- New Att sim data and sync problem

I want to know if there is anyone else with the same problem as myself to try and troubleshoot, identify, and hopefully fix the following problem:
History:
I had an unlocked Nexus 4 on Straighttalk (on ATT's network by swapping out the sim from the nokia e5) from Feb. 2013- Dec. 2013 and had no problems with data or sync. In late December of 2013 I saw that Straighttalk was selling ATT micro sims again with 4G LTE compatibility so I decided to buy one (even though 4G LTE is not on the Nexus 4 without root) just in case I ever decided to upgrade phones. I activated the sim, updated the APN settings, and all data, mms, sms, and phone calls were working.
Problem:
Data was working (tested by using the browser and Facebook), but there were sync issues with all my google apps: gmail, keep, calendar, browser, etc. After a month of troublshooting, I've figured out that I get intermittent data signals, which is causing my google services to not sync properly. I have narrowed it down to a couple of things that are possibly causing the intermittent data:
1) The new APN from Straighttalk is not working properly for non-4G LTE phones
2) The new APN settings don't allow background data
3) The new sim card doesn't work properly with my phone
Solutions That I've Already Tried, and They Didn't Work:
- Tried every possible APN setting on the XDA Developers forums and the internet
- Tried using the "old" apn settings
- Tried using ATT's apn settings
- Factory reset
- Flashed .48 radio
- Tried to CM11 with the newest radios, older radios, and hybrid radios that enable 4G LTE
- Unroot, locked bootloader, and flashed factory image downloaded from the Google developer's website
A couple of other notes:
- I tried activating a Tmobile micro sim to test if it were my phone, but everything worked perfectly with Tmobile so I know it isn't the phone (I wish I had tried this before factory resetting, rooting, and going back). If I switched to the Tmobile sim, all my problems would be fixed, but my biggest problem is that the reception for phone calls was horrible so I want to stay on ATT's network
- When I turn airplane mode on and then off, all my data syncs properly. But who wants to manually sync every time they unlock their phone? At my job replying to emails in a timely manner is extremely important so my data not syncing properly is not ideal.
- Sometimes when I unlock my phone, the data tile in the swipe down menu is orange. Indicating a bad connection
- All my phone calls, sms, and mms work fine
- When I unlock my phone and open the web browser, it sometimes takes a while to start loading the web page. Similarly, when I manually load my email (in the gmail app by swiping down) it takes longer than normal.
- When I send an email, it takes a while to actually send
- With this new ATT micro sim, the network is no longer called "Home" (like it was with the other sim), it now has "AT&T". I'm guessing this has something to do with me not being able to switch back to the old APN settings.
My current APN Settings are:
Name: Straighttalk ATT
apn: tfdata
Port: 80
MMSC: (insert new straighttalk mmsc, I'm not allowed to post urls and this is a url I guess)
MMS proxy: 66.209.11.33
MMS Port: 80
APN Type: default,supl,mms,admin,internet,hipri
I'm running android 4.4.2 with the .98 radio, or in other words simply stock android.
Ookla Speedtest: 5.25/1.13 mbps and 160ms ping. It does lag when doing the upload portion of the test (i don't know if that's significant)
And everything else is left on default. If there is anyone else with the same problem let me know and I'd be glad to troubleshoot and if there is anyone that would like to help me with troubleshooting it would be greatly appreciated. Thanks.
dbarajas1401 said:
I want to know if there is anyone else with the same problem as myself to try and troubleshoot, identify, and hopefully fix the following problem:
History:
I had an unlocked Nexus 4 on Straighttalk (on ATT's network by swapping out the sim from the nokia e5) from Feb. 2013- Dec. 2013 and had no problems with data or sync. In late December of 2013 I saw that Straighttalk was selling ATT micro sims again with 4G LTE compatibility so I decided to buy one (even though 4G LTE is not on the Nexus 4 without root) just in case I ever decided to upgrade phones. I activated the sim, updated the APN settings, and all data, mms, sms, and phone calls were working.
Problem:
Data was working (tested by using the browser and Facebook), but there were sync issues with all my google apps: gmail, keep, calendar, browser, etc. After a month of troublshooting, I've figured out that I get intermittent data signals, which is causing my google services to not sync properly. I have narrowed it down to a couple of things that are possibly causing the intermittent data:
1) The new APN from Straighttalk is not working properly for non-4G LTE phones
2) The new APN settings don't allow background data
3) The new sim card doesn't work properly with my phone
Solutions That I've Already Tried, and They Didn't Work:
- Tried every possible APN setting on the XDA Developers forums and the internet
- Tried using the "old" apn settings
- Tried using ATT's apn settings
- Factory reset
- Flashed .48 radio
- Tried to CM11 with the newest radios, older radios, and hybrid radios that enable 4G LTE
- Unroot, locked bootloader, and flashed factory image downloaded from the Google developer's website
A couple of other notes:
- I tried activating a Tmobile micro sim to test if it were my phone, but everything worked perfectly with Tmobile so I know it isn't the phone (I wish I had tried this before factory resetting, rooting, and going back). If I switched to the Tmobile sim, all my problems would be fixed, but my biggest problem is that the reception for phone calls was horrible so I want to stay on ATT's network
- When I turn airplane mode on and then off, all my data syncs properly. But who wants to manually sync every time they unlock their phone? At my job replying to emails in a timely manner is extremely important so my data not syncing properly is not ideal.
- Sometimes when I unlock my phone, the data tile in the swipe down menu is orange. Indicating a bad connection
- All my phone calls, sms, and mms work fine
- When I unlock my phone and open the web browser, it sometimes takes a while to start loading the web page. Similarly, when I manually load my email (in the gmail app by swiping down) it takes longer than normal.
- When I send an email, it takes a while to actually send
- With this new ATT micro sim, the network is no longer called "Home" (like it was with the other sim), it now has "AT&T". I'm guessing this has something to do with me not being able to switch back to the old APN settings.
My current APN Settings are:
Name: Straighttalk ATT
apn: tfdata
Port: 80
MMSC: (insert new straighttalk mmsc, I'm not allowed to post urls and this is a url I guess)
MMS proxy: 66.209.11.33
MMS Port: 80
APN Type: default,supl,mms,admin,internet,hipri
I'm running android 4.4.2 with the .98 radio, or in other words simply stock android.
Ookla Speedtest: 5.25/1.13 mbps and 160ms ping. It does lag when doing the upload portion of the test (i don't know if that's significant)
And everything else is left on default. If there is anyone else with the same problem let me know and I'd be glad to troubleshoot and if there is anyone that would like to help me with troubleshooting it would be greatly appreciated. Thanks.
Click to expand...
Click to collapse
I have the exact same issue as you, only on a Nexus 5. I had a 2 year old StraightTalk Sim in my Nexus 5 with no sync issues at all. I ordered a new Sim card from Straight talk to get LTE on AT&T. Since using popping in the new Sim Card I experience sync issues with Gmail when the phone screen goes into sleep mode. If the phone screen is on and I send myself an email from a secondary account, it appears immediatly on my phone. As soon as my screen goes to sleep, sync stops working.
On my old StraightTalk Sim, I used att.mvno for APN settings. On the new StraightTalk SIM I use tfdata for APN Setting. My new StraightTalk APN settings are similar to yours except for APN Type. I'm using default,mms,supl,agps,fota,dun,hipri,entitle as instructed on Android Central in these screenshots - forums.androidcentral.com/google-nexus-5/334715-straight-talk-lte-t-sim-nexus-5-sweet-2.html
Called straighttalk customer service and they told me if I swapped Sims I needed to delete the old StraightTalk APN and re-add it back. Didn't fix my problem.
dbarajas1401 said:
I want to know if there is anyone else with the same problem as myself to try and troubleshoot, identify, and hopefully fix the following problem:
History:
I had an unlocked Nexus 4 on Straighttalk (on ATT's network by swapping out the sim from the nokia e5) from Feb. 2013- Dec. 2013 and had no problems with data or sync. In late December of 2013 I saw that Straighttalk was selling ATT micro sims again with 4G LTE compatibility so I decided to buy one (even though 4G LTE is not on the Nexus 4 without root) just in case I ever decided to upgrade phones. I activated the sim, updated the APN settings, and all data, mms, sms, and phone calls were working.
Problem:
Data was working (tested by using the browser and Facebook), but there were sync issues with all my google apps: gmail, keep, calendar, browser, etc. After a month of troublshooting, I've figured out that I get intermittent data signals, which is causing my google services to not sync properly. I have narrowed it down to a couple of things that are possibly causing the intermittent data:
1) The new APN from Straighttalk is not working properly for non-4G LTE phones
2) The new APN settings don't allow background data
3) The new sim card doesn't work properly with my phone
Solutions That I've Already Tried, and They Didn't Work:
- Tried every possible APN setting on the XDA Developers forums and the internet
- Tried using the "old" apn settings
- Tried using ATT's apn settings
- Factory reset
- Flashed .48 radio
- Tried to CM11 with the newest radios, older radios, and hybrid radios that enable 4G LTE
- Unroot, locked bootloader, and flashed factory image downloaded from the Google developer's website
A couple of other notes:
- I tried activating a Tmobile micro sim to test if it were my phone, but everything worked perfectly with Tmobile so I know it isn't the phone (I wish I had tried this before factory resetting, rooting, and going back). If I switched to the Tmobile sim, all my problems would be fixed, but my biggest problem is that the reception for phone calls was horrible so I want to stay on ATT's network
- When I turn airplane mode on and then off, all my data syncs properly. But who wants to manually sync every time they unlock their phone? At my job replying to emails in a timely manner is extremely important so my data not syncing properly is not ideal.
- Sometimes when I unlock my phone, the data tile in the swipe down menu is orange. Indicating a bad connection
- All my phone calls, sms, and mms work fine
- When I unlock my phone and open the web browser, it sometimes takes a while to start loading the web page. Similarly, when I manually load my email (in the gmail app by swiping down) it takes longer than normal.
- When I send an email, it takes a while to actually send
- With this new ATT micro sim, the network is no longer called "Home" (like it was with the other sim), it now has "AT&T". I'm guessing this has something to do with me not being able to switch back to the old APN settings.
My current APN Settings are:
Name: Straighttalk ATT
apn: tfdata
Port: 80
MMSC: (insert new straighttalk mmsc, I'm not allowed to post urls and this is a url I guess)
MMS proxy: 66.209.11.33
MMS Port: 80
APN Type: default,supl,mms,admin,internet,hipri
I'm running android 4.4.2 with the .98 radio, or in other words simply stock android.
Ookla Speedtest: 5.25/1.13 mbps and 160ms ping. It does lag when doing the upload portion of the test (i don't know if that's significant)
And everything else is left on default. If there is anyone else with the same problem let me know and I'd be glad to troubleshoot and if there is anyone that would like to help me with troubleshooting it would be greatly appreciated. Thanks.
Click to expand...
Click to collapse
I experience and observe the same situation. I too tried to go back to a ST ATT sim w/ an att.mvno APN. I had an old sim card I hadn't used that had instructions saying use att.mvno for data. I transferred my number to it online but the final instructions said to use tfdata. I guess all AT&T sims going forward now activate under tfdata for data.
When u tested the T-Mobile sim, was it a straight talk sim, a postpaid sim, or a T-Mobile mvno sim?
Sent from my Nexus 4 using Tapatalk
After days of research it seems it is Fast Dormancy that is the culprit. Some carriers support it and others do not. Some phones have it enabled by default and some do not. It looks like the Nexus 5 has it enabled by default without a way to disable it...unless you root. These posts outline the issue and seems to offer a solution if you're willing to root and change build.prop.
http://ianmarmour.com/2014/02/02/google-nexus-5-fixing-modemcellular-issues-on-34g-networks/
Post #27 here: http://www.howardforums.com/showthread.php/1789708-Reception-quality-on-Nexus-4/page2
cdigga101 said:
I experience and observe the same situation. I too tried to go back to a ST ATT sim w/ an att.mvno APN. I had an old sim card I hadn't used that had instructions saying use att.mvno for data. I transferred my number to it online but the final instructions said to use tfdata. I guess all AT&T sims going forward now activate under tfdata for data.
When u tested the T-Mobile sim, was it a straight talk sim, a postpaid sim, or a T-Mobile mvno sim?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
A straight talk sim (using T-mobile's network) worked perfectly fine for me. In the end I switched away from ST and I got added to a friend's tmobile plan and saved a ton of money and I haven't had a problem with syncing since then. It is obvious an APN issue from Straighttalk, unfortunately.
I kinda want to avoid T-Mobile coverage so I did some back to basics tinkering and got my phones notification delay down to 3 minutes. I deleted all the pre-set APNs and created a new one using STs websites recommendation. The only difference from the previous APNs was I left the APN type field blank. No default,supl,mms. Surprisingly data worked, as well as MMS. Then I installed push notification fixer and changed the poll time. I put mobile heartbeat to 2 mins, and WiFi heartbeat to 1 min. I restarted the phone and for the past couple of days my notifications have been coming in w/in 3 mins. It's not the most instantaneous but it works for me.
Sent from my Nexus 4 using Tapatalk
cdigga101 said:
I experience and observe the same situation. I too tried to go back to a ST ATT sim w/ an att.mvno APN. I had an old sim card I hadn't used that had instructions saying use att.mvno for data. I transferred my number to it online but the final instructions said to use tfdata. I guess all AT&T sims going forward now activate under tfdata for data.
When u tested the T-Mobile sim, was it a straight talk sim, a postpaid sim, or a T-Mobile mvno sim?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
I wanted to report back since I was experiencing this same issue on a Nexus 5 on Straight Talk AT&T compatible 4G SIM. I originally had a non-4G AT&T compaitible SIM from Straight Talk (for the past 2 years) using APN type: att.mvno in the APN settings (other settings were exactly what Straight Talk suggested on their website). This original sim was a full-sized sim used in a Galaxy S (original model) with no data issues whatsoever. I purchased a Nexus 5, cut this sim into a micro sim and expererienced NO data issues on the Nexus 5.
After my current minutes ran out on this sim, I ordered a new Straight Talk AT&T sim card because the new ones support 4G. When I popped the Straight Talk AT&T 4g Sim into my Nexus 5 I had to change the APN type from att.mvno to tfdata to get data to work. I INSTANTLY started having issues for the entire month of service noticing that my signal bars were orange 90% of the time I checked my signal. I tried numerous suggestions (factory reset, delete/readd APN, installed Push Notification Fix and Data Connection Fix apps and chose 3G instead of LTE in data settings - which seemed to work but only for a day before reverting back to data issues).
I'm now at the end of the month on my 4G ATT Straight Talk sim and with 1 week to go I decided to add 1 month of service to my original Straight Talk ATT sim (which is 2 years old and using att.mvno for APN type). As soon as I popped the old non-4G ATT Straight Talk sim card into my Nexus all data issues were resolved. I removed all the "data fix" apps and changed my APN type to att.mvno. I've been using the non 4G ATT Straightalk Sim card for 3 days in my Nexus 5 with no issues at all. Signal bars are always white and my google services sync instantly when a new email, Google Voice text, calendar event come in. Of course, I do not have 4G but at least I have pretty fast hspa speeds - which are faster and more prevalent in my area than T-mobile.
I can only speculate but there was a short span of time that ATT stopped allowing STraight talk to seel their sims. When they started allowing stratight talk to sell their sims again this is when STratight talk started switching everyone to tfdata for apn type. I suspect that ATT has increased the TCP idle time for MVNO's so they dont hammer the ATT network and affect direct ATT customers - but like I said that's just this guys opinion. I hope straight talk fixes this issue for those folks using ATT 4G sims but in the meantime, if you have an older sim, smoke em while you got em.
Op said he tried all apns on xda. I suggest this, keep the tfdata apn the same as straight talk recommends, but make the apn tfdata 1. All else the same. The only time I get delayed notifications is on Miui on wifi. Hope it helps.
Sent from my Nexus 4 using XDA Premium 4 mobile app

*DUAL SIM* LG V20 users: Please test 4G/3G capabilities and report your findings...

Hi guys,
For anyone with a dual SIM model of the LG V20, can you please do myself and others a big favour?
I need to determine the phones capabilities and functionality when it comes to dual sim capability. We know this is only dual standby, but I need to determine a few things. Can someone please answer these questions ONLY if you have this phone and ONLY if you've tested it?
1) Can a 3G phone (voice) call be received on a SIM whilst the other SIM's 4G data is in use (Y/N)?
2) If yes, does the 4G data SWITCH OVER to the other SIM to allow that voice call to come through, or:
3) Does the 4G data temporarily cut out on the "data active" SIM for the other SIM to allow inbound 3G voice call?
4) Can you deactivate test to confirm with 100% accutracy only 4g and/or 3G is being used on both SIMs?
Any help from current users (or if anyone can post a video oft he settings/functionality), that would be awesome!
Thank you
RoOSTA
Please don't all jump up at once.
Top
Hi. Cant exactly verify this because in the Phillippines H990DS. We dont have voice call over 3G.
But if it helps, i have a viber account on SIM2s number. I use SIM1 as Data provider.
When i get a viber call on SIM2s number, it doesnt switch but instead uses SIM1s data.
But not entirely sure if that works the same as Voice over 3G
When one sim is in use the other is disabled, I think the only phone that does this is huawei mate 7, but that's 4G+2G or 3G+2G.
kms108 said:
When one sim is in use the other is disabled, I think the only phone that does this is huawei mate 7, but that's 4G+2G or 3G+2G.
Click to expand...
Click to collapse
Not entirely. Yes, they are dual standy by...but when 4G is active on SIM and call comes in on SIM 2, it should eityhert SWITCH the data to SIM 2 to allow call to come through, or temporarily disable 4G on SIM 1 for the call to get through. See other models that dpo this:
http://whirlpool.net.au/wiki/dual_sim_4g3g_phones
This phone has the new chipset that can allow this. Have you actually tried this, or have any images to confirm your findings?
RoOSTA
roosta said:
No it's not.
http://whirlpool.net.au/wiki/dual_sim_4g3g_phones
This phone has the new chipset that can allow this. Have you actually tested gopt any images?
RoOSTA
Click to expand...
Click to collapse
You asked a question, i help by replying, if you dont believe me, fine.
kms108 said:
You asked a question, i help by replying, if you dont believe me, fine.
Click to expand...
Click to collapse
You have the HK model, right? Makes no sense why two dozen or more other models out there with this chipset can allow 4g/3g (evenif 1 is temporarily disabled) and this new flagship doesnt.
i got the H990DS today. I have Tmo and AT&T. it has 3G standby. No matter which SIM i select in 4G the other always holds 3G.
jdubya45 said:
i got the H990DS today. I have Tmo and AT&T. it has 3G standby. No matter which SIM i select in 4G the other always holds 3G.
Click to expand...
Click to collapse
Perfect. Thanks for confirming. Sorry to be a pain in the butt but could you screenshot that on the phone and post to confirm {if signal at top left status bar shows this}?
Sent from my LG-H818 using XDA-Developers mobile app
Sure thing. :good:
..
here is my findings for a few days, i bought a data sim card (only internet) and added to my LG V20 as SIM2
1) yes, you can receive calls while the data is working on the second sim
2,3) in my case, when i receive a call from SIM1 (4G), the data SIM2 still connects between 4G and 3.5G, but in both cases the data is been cutted off and unable to do anything
(this was tested via hotspot the SIM2 and getting a call on SIM1, happened multiple occasions)
4) until now, SIM1 and SIM2 in my device works both on 4G (battery drainage is surprisingly holding up)(tested via switching between SIM1 and SIM2 Data connection)
one note to be considered, the data speed was very low, i called my provider and adviced me to switch to another device (portable router adviced), i switched the sim to another device (Note 3) and the net speed was signifacantly better for a while
Silver Mask said:
here is my findings for a few days, i bought a data sim card (only internet) and added to my LG V20 as SIM2
1) yes, you can receive calls while the data is working on the second sim
2,3) in my case, when i receive a call from SIM1 (4G), the data SIM2 still connects between 4G and 3.5G, but in both cases the data is been cutted off and unable to do anything
(this was tested via hotspot the SIM2 and getting a call on SIM1, happened multiple occasions)
4) until now, SIM1 and SIM2 in my device works both on 4G (battery drainage is surprisingly holding up)(tested via switching between SIM1 and SIM2 Data connection)
one note to be considered, the data speed was very low, i called my provider and adviced me to switch to another device (portable router adviced), i switched the sim to another device (Note 3) and the net speed was signifacantly better for a while
Click to expand...
Click to collapse
Your answer is helpful, Silver Mask! Just to confirm, if I'm on a call on SIM2, I would not be able to use the internet on SIM1 at the same time? (e.g. if I wanted to use Google Maps with SIM1 sata while I have a SIM2 call on speaker). If I understand correctly, you're saying I can receive a call on SIM2 while I'm using SIM1 data but once I pick up the call, the data from SIM1 will be temporarily disabled?
rehtse said:
Your answer is helpful, Silver Mask! Just to confirm, if I'm on a call on SIM2, I would not be able to use the internet on SIM1 at the same time? (e.g. if I wanted to use Google Maps with SIM1 sata while I have a SIM2 call on speaker). If I understand correctly, you're saying I can receive a call on SIM2 while I'm using SIM1 data but once I pick up the call, the data from SIM1 will be temporarily disabled?
Click to expand...
Click to collapse
Either disabled as an extream case, 50% of the time it switch to lower band (from 4G/LTE to 3G), even then the data feels slow, but usually any navigation app and social messaging apps doesn't get affected that much, it is just annoying

Unable to register phone on T-Mobile network

I've been a T-Mobile customer with my OnePlus 1, got the OnePlus 5 today and went by the local T-Mobile store and got a new SIM card. A couple hours later I got around to actually setting up my phone. I realized I wasn't getting app verification codes, so I called T-Mobile to make sure the SIM card activated properly. She had me confirm the SIM card was inserted properly, then she had me turn the phone off and she "sent it a signal." That got text and data working, but still no go on the phone. She transferred me to the next tier up tech support. On the phone with them, we turned off WiFi, WiFi calling preferred, VoLTE, and automatic selection for Network operators. The phone did it's search and we selected T-Mobile 4G for the Network operator. The phone says it registered on the network, but T-Mobile says it didn't. We tried the second SIM slot but no change. We did a couple reboots and still a no go. I was then told that since it's not a T-Mobile branded phone, they can't guarantee that it will work. They recommend I put the SIM in a T-Mobile phone to confirm that the SIM works - I'll do that when I get home and try it in my wife's phone.
When I turn on VoLTE, I get text and can make calls, otherwise if I make a call, it just calls T-Mobile.
Under Settings > About phone > Status > SIM status, Cellular network state shows disconnected.
I also see under Settings > SIM & network > SIM 1 > SIM name it shows the name as T-Mobile but Carrier says Unknown
Fresh out of the box, running 4.5.3. Has anyone else had any problems getting their OnePlus 5 to register on T-Mobile? I searched the T-Mobile support site but didn't find anything helpful.
I'll try the SIM card in the wife's T-Mobile S7 when I get home, but if anyone has any pointers, I'd appreciate the help.
OnePlus 5 on T-Mobile here and no issues at all.
Sent from my ONEPLUS A5000 using Tapatalk
jasonrhodes32 said:
OnePlus 5 on T-Mobile here and no issues at all.
Click to expand...
Click to collapse
Same here. I also have 0 issues
Are you using the latest 4.5.4 update for OP5? They had fixes for VoLTE not connecting. Even though I think that was Europe only thing, the download made its way to my phone automatically. If you're not on 4.5.4, go upgrade (it's a simple thing to do)
What are your APNs set to?
Goto...
Settings
Sim and network
Sim x (1 or 2, wherever the sim is installed)
Access point names
Without doing anything besides entering my sim card into the phone and starting it, I have 4 options
If you have anything outside of your current provider, add them. The easiest way to do this is to open up another TMobile phone you have, goto to the same location on that phone and copy settings manually to your OP5.
I did this for my wife's S7 coming from Verizon. Although she doesn't get WiFi calling without flashing firmware (which I'll be doing when she's ready) you shouldn't have that issue.
Bad SIM card
Turns out the SIM card was bad. Went to the T-Mobile store, let the guy double check everything, then he grabbed a new SIM card, popped it in and two minutes later everything was working. I asked him how often he sees bad SIM cards, he said one or two a year.

moto e4 verizon end call

hello this is my first post
i unlock the moto e4 verizon with unlock code and it was unlocked but the phone cant make calls anyone else have this problem with the moto e4 verizon
What network u trying to use ? GSM services will only work for data and text .calls just end
Why don't you flash the stock images from the unlocked variant?
Be default, Verizon lock prepay phones from making call.
Although that's interesting because call works for me using Mint Sim. Try factory resetting as well.
Had the same problem, and then noticed that there was no APN listed. After manually entering the APN info from my other T-Mobile phone, I was able to make and receive calls without any trouble. Only thing was that the network drops to 3G during the call--not sure what to do about that.
maybe worth a shot
change preferred network from 4g to 3g, make a call, and change preferred network back to 4g. It's been working for me in cricket that way. same thing in post #8 of this thread
harkay1 said:
change preferred network from 4g to 3g, make a call, and change preferred network back to 4g. It's been working for me in cricket that way. same thing in post #8 of this thread
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is it a one time thing or do you have to keep doing it?
How did u get the unlock code from Verizon prepay?
Sent from my Moto E (4) using Tapatalk
guest_2011 said:
is it a one time thing or do you have to keep doing it?
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Click to collapse
one time thing for me, has worked after reboots
picsles said:
How did u get the unlock code from Verizon prepay?
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Click to collapse
got the code from ebay
The Verizon E4 Plus works fine for me after unlocked. Tested with both AT&T and Tmobile with no issues. I purchased yesterday at Target for $99 and requested $2 unlock code yesterday. Got code this morning and it works great.
For some reason the device automatically drops to 3G when making or receiving calls. However voice quality is good if not HD.
Overall this is a pretty strong device for under $100...shame is you cant unlock bootloader.
Here's a video showing receiving call and dropping to 3G.
After putting my Cricket sim card in, entering unlock code, and setting up the phone, I followed the "trick" so phone calls would stop dropping to 3G and stay on 4G LTE but it would not work. I tried the following:
1. Change to 3G, made a call, change to LTE, made a call and it still dropped/showed 3G
2. Change to 3G, made a call, and restarted phone. Change to LTE, made a call and it showed 3G still
3. Change to 3G, made a call, and restarted phone. Change to LTE, restarted phone, made a call and it showed 3G still.
The Cricket APN is set correctly as I see 4G LTE when not in a phone call. I am able to make/receive calls, sms, mms (for mms had to use Textra over the default Message+ app).
Any other ideas I can try to get phone calls to be on LTE?
zero2duo said:
After putting my Cricket sim card in, entering unlock code, and setting up the phone, I followed the "trick" so phone calls would stop dropping to 3G and stay on 4G LTE but it would not work. I tried the following:
1. Change to 3G, made a call, change to LTE, made a call and it still dropped/showed 3G
2. Change to 3G, made a call, and restarted phone. Change to LTE, made a call and it showed 3G still
3. Change to 3G, made a call, and restarted phone. Change to LTE, restarted phone, made a call and it showed 3G still.
The Cricket APN is set correctly as I see 4G LTE when not in a phone call. I am able to make/receive calls, sms, mms (for mms had to use Textra over the default Message+ app).
Any other ideas I can try to get phone calls to be on LTE?
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Click to collapse
mine also drops to 3G. nothing can be done about it.
guest_2011 said:
mine also drops to 3G. nothing can be done about it.
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Click to collapse
Hmm...someone on Slickdeals replied to me saying for Cricket, to get "HD-Voice", you need compatible Cricket phones, which the Moto E4 Plus clearly isn't --> https://www.cricketwireless.com/support/apps-and-services/hd-voice/customer/compatible-phones.html
Not a big deal about having phone calls drop to 3G. I was just curious because people and the wiki mention to do that "phone 3G/LTE" workaround.
I can't add any APN. On the Settings, I get a message "Access Point Name settings are not available for this user". There is no way for me to add any APN. Mobile Data works on my T-Mobile SIM.
Edit: Never mind. My bad. I was juggling two of these phones and only one of them had a SIM card. The one with the SIM card allowed me to add an APN.
But I wonder now how this is going to work when I travel abroad and have to use a SIM that would roam across multiple networks. I'd have to add each one manually? Without knowing which networks are available?
Phone(verizon e4plus ) took an ota while on att sim (was sleeping didn't notice til now ) now I only get busy signal tone when I call out I still have not and text messages just can't call out again without that dial tone happening

Can only receive calls and text after making a call, no root.

After a restart or boot up I cannot receive calls and cannot send or receive text until I make a call. After making a call I can send and receive text and receive calls. Everything else works fine before the call. I have had this issue with 2 different sim cards, Page Plus and now Total wireless, both on Verizon network and this is a Verizon phone, with Nougat v 7.0, no root. I have a Verizon sim card and put in and the phone connected to the network like it should. Here is the kicker, I have 2 of these phones and both are doing the same thing with Page Plus and now Total wireless sims, not connecting to the network until a call is made from the phone.
Things I have tried :
reset network
reset phone to original state
safe mode to see if an app was causing the issue
cleared phone cache
changes network mode to LTE/CDMA
Access point is: TRACFONE.VZWENTP
Total Wireless wants to change sim card. It's possible, but I doubt 2 different sim cards from 2 different companies are at fault.
Verizon never heard of this, at least at a corporate store and tech won't talk to me.
Samsung wants me to send the phones in but at my expense.
I am out of ideas and can find nothing on the internet about this issue. I believe that it is a setting in the phone since the Verizon sim card connected like it should. If this has been addressed please point me in that direction. Thank you for your time.

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