Youtube won't play 60 FPS video. help ? - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Hello there, so I've had the s6 edge+ for sometime now and i couldn't help but notice that youtube APP just wont play 60fps videos. the option for it is there but the content isn't displayed at 60fps . I thought the problem was with the videos at first until i tried them on other devices and they displayed at 60fps perfectly fine. I googled the problem and apparently it's prevalent on the s6 edge plus and the note 5 , but i haven't found a fix for it yet . i tried uninstalling the app, clearing the cash and app data and noting worked. any ideas ?

Same here. YouTube @60fps is stuttering.
But also on Xperia Z3.
On my ipad its playing 60fps fine.

Mardds said:
Hello there, so I've had the s6 edge+ for sometime now and i couldn't help but notice that youtube APP just wont play 60fps videos. the option for it is there but the content isn't displayed at 60fps . I thought the problem was with the videos at first until i tried them on other devices and they displayed at 60fps perfectly fine. I googled the problem and apparently it's prevalent on the s6 edge plus and the note 5 , but i haven't found a fix for it yet . i tried uninstalling the app, clearing the cash and app data and noting worked. any ideas ?
Click to expand...
Click to collapse
djgade said:
Same here. YouTube @60fps is stuttering.
But also on Xperia Z3.
On my ipad its playing 60fps fine.
Click to expand...
Click to collapse
Try that if havent yet. Works perfect. http://forum.xda-developers.com/showthread.php?t=2213945

Konsstantine34 said:
Try that if havent yet. Works perfect. http://forum.xda-developers.com/showthread.php?t=2213945
Click to expand...
Click to collapse
Thanks for the tip, i tried it but it didn't help. videos still won't play at 60fps for some reason.

anyone ?

Related

Youtube craps out in 1440p

Has anyone else noticed this? While watching a 1440p video on youtube, after a minute or two, it will start dropping frames like crazy. Sometimes the video will stop entirely (audio still plays). I've noticed this on MKBHD and Linus Tech Tips channels. If I set the quality to 1080p (or anything lower) manually, it plays just fine. It's not a buffering issue, because the audio still plays. It seems like the phone is trying to reduce the cpu and youtube isn't capable of playing 1440p video with the reduced cpu. It never happens at the beginning of a video. I didn't have this problem on my V10, ever.
Can you give links to exact videos? I just tested on this on
https://youtu.be/hddwAIXbKZo
Looked amazing. Ran in 1440 with zero issues.
This was happening to me as well. SD820 variant. On WiFi. A restart seems to have fixed the problem...for now...hopefully.
Exynos will breeze through this. SD fail.
Sent from my SM-N920W8 using Tapatalk
Okay I can see what you're talking about now. I just watch this video. Its default was like 720. I changed it to 1440 and it froze. Sound continues video stops. I minimize the video and closed it then reopened it it stayed 1440 and ran fine.
https://youtu.be/RCgPD2sfbAQ
Not sure what's causing it but I can definitely see the problem. I don't want to have to close and reopen a video to get it to play properly.
These are two of the ones I remember it happening on:
https://www.youtube.com/watch?v=-oKIo0V0omg
https://www.youtube.com/watch?v=RCgPD2sfbAQ
zathus said:
Can you give links to exact videos? I just tested on this on
https://youtu.be/hddwAIXbKZo
Looked amazing. Ran in 1440 with zero issues.
Click to expand...
Click to collapse
That video may not be long enough... it happens after a minute or two on my phone, and that video is only 1:45 long.
This 1440p issue happens on my LG G4 as well. I'm getting my Exynos S7 Edge on Friday
dodgeboy said:
These are two of the ones I remember it happening on:
https://www.youtube.com/watch?v=-oKIo0V0omg
https://www.youtube.com/watch?v=RCgPD2sfbAQ
Click to expand...
Click to collapse
Just watched both of those on 1440p, no glitches at all. YouTube 1440 vids have been smooth as butter since my restart.
---------- Post added at 12:43 PM ---------- Previous post was at 12:41 PM ----------
Brava27 said:
Exynos will breeze through this. SD fail.
Sent from my SM-N920W8 using Tapatalk
Click to expand...
Click to collapse
Maybe not.
dodgeboy said:
Has anyone else noticed this? While watching a 1440p video on youtube, after a minute or two, it will start dropping frames like crazy. Sometimes the video will stop entirely (audio still plays). I've noticed this on MKBHD and Linus Tech Tips channels. If I set the quality to 1080p (or anything lower) manually, it plays just fine. It's not a buffering issue, because the audio still plays. It seems like the phone is trying to reduce the cpu and youtube isn't capable of playing 1440p video with the reduced cpu. It never happens at the beginning of a video. I didn't have this problem on my V10, ever.
Click to expand...
Click to collapse
Happens on my V10... there are multiple threads in the V10 forums about the issue.
Are you guy's by any chance using T-Mobile? I know with their Binge On feature, they try to reduce and limit overall quality of any video feed not set up with the Binge On program. YouTube is not set up with it.
I get extremely choppy and dropped frames on 1440p. Also no 60fps option at all something is definitely wrong. My s6 edge was able to play 1440p 60fps with no issues at all.
jrwingate6 said:
Are you guy's by any chance using T-Mobile? I know with their Binge On feature, they try to reduce and limit overall quality of any video feed not set up with the Binge On program. YouTube is not set up with it.
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Click to collapse
I'm on T-Mobile, but in my case, it is not related to BingeOn. I have BingeOn disabled, and this was on WiFi. As I said in the original post, it isn't a buffering issue because the audio keeps going. Also, as others have noticed, if you minimize it and come back, the video will go for a little bit and then stop again.
https://youtu.be/iNJdPyoqt8U
Tested this ^^ and worked fine for me..I don't have any 60fps option though but it seems it plays the 60fps on the highest setting any way, just don't mention it .
Anyone try uninstalling YouTube updates and going back to the version that shipped with the phone? Since it's happening with other phones it could just be an app bug introduced with the latest update.
All videos play perfectly on my Exynos gs7 edge at 1440p
Envoyé de mon SM-G935F en utilisant Tapatalk
Definitely a Youtube issue as it's happening on too many different devices. I noticed it on my wife s6 edge + but not yet on my s7 edge.
All 1440p fine on exynos
useless reply, but I followed the link for the "2K" video sample (couple minutes long) and that played without issue via the YouTube app.
After that there was a link for a 4K Video Beauty of Nature video (about 31 minutes long) and THAT locked up after a few minutes of playback. (addendum: I'm a sucker for good Nature, but holy crap is that a pretty video.)
AT&T GS7E, all current updates, playing over mobile data. SpeedTest.net reports > 50Mb/s downstream at my location so bandwidth is probably not a factor.
Firefox plays the video without issue it seems, 13 minutes in without issue. Of course I can't be sure it's playing a 1440p stream, but it looks the same to my old eyes. :^(
I've played all Youtube videos linked and have no issues. Tried many thers via the Youtube app a7 1080p and 1440p and found no issues on my Exynos S7E

Youtube Videos seem to LAG badly

It seems the S7 Edge can't handle playing YouTube videos in HD. Anything 1080p and higher it lags and stalls playing the video but you hear the sound. Does anyone else have this issue or tried it? My Note 5 works like a champ. And this is a fresh install.
Okay, so I uninstalled the youtube updates and using the one that came on the phone and it works fine. Any ideas why that would work?
It seems to be a bug affecting various Qualcomm chips, as people with the Moto X Pure and LG V10 are having the same issue, so it might just be a bug in the YouTube app or maybe a Qualcomm driver or something. We should probably report it on Google product forums if no one else has already. I turned off Smart Stay and initially I thought that fixed it for me, but then the issue started happening again so I guess it was just coincidence.
OK I just tried you tube and is updated and all 1080 streams played fine with no lag or stalling.
Sent from my SM-G935V using Tapatalk
markwebb said:
OK I just tried you tube and is updated and all 1080 streams played fine with no lag or stalling.
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
As soon as the phone updates that app, it breaks it again. Ugh. I find it hard to believe it works for some.....As many are noticing it.
nizmoz15 said:
As soon as the phone updates that app, it breaks it again. Ugh. I find it hard to believe it works for some.....As many are noticing it.
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Click to collapse
1080p works fine for me. It's 1440p that causes the pausing on mine, although occasionally it will play a 1440p video just fine.
gtg465x said:
1080p works fine for me. It's 1440p that causes the pausing on mine, although occasionally it will play a 1440p video just fine.
Click to expand...
Click to collapse
I agree. 1080p seems to work most of the time. I had it do it twice on that....but 1440p definitely won't work.
Same problem here. I'll try uninstalling updates. Thanks
Sent from my SAMSUNG-SM-G935A using Tapatalk
Hi, just tried, works fine for me. Im using exynos s7 edge.
jadaress1 said:
Hi, just tried, works fine for me. Im using exynos s7 edge.
Click to expand...
Click to collapse
Yeah, the bug seems to only affect Snapdragon chips. I did witness a Note 5 with Exynos reboot when trying to play a YouTube video yesterday though.
tmobild s7 edge here and definitely have the same issue 1440p youtube videos are choppy as heck and also are you guys noticing that there isnt a 60fps option as well?
what the heck with my s6 edge i could watch 1440p 60fps youtube vids with no issue at all!
Is there a Youtube app alternative thats good? Similar to how Twitter has Phoenix
Tradio said:
tmobild s7 edge here and definitely have the same issue 1440p youtube videos are choppy as heck and also are you guys noticing that there isnt a 60fps option as well?
what the heck with my s6 edge i could watch 1440p 60fps youtube vids with no issue at all!
Click to expand...
Click to collapse
It's definitely a bug. The Snapdragon 820 is easily powerful enough to play 1440p videos smoothly. Hopefully it gets fixed sooner rather than later.
Those of you with unlimited data on Tmobile need to call CS and cancel the Binge On setting. If you keep this enabled on your account then the video quality is reduced big time.
Sent from my SM-G935T using Tapatalk
I made a video of my lag.
I kind of found a work around tho for mine.
Right when I open the app and choose a 1440p video I have to go in to the little gear option thingy and change it to 1440p. From here the video gets choppy and lags but if i go to another video and YouTube saves my 1440p selection and it automatically starts the video at 1440p where I don't have to go in and change it the video has no lag.
Someone let me know if it is the same for you.
YT was updated yesterday now with full 60FPS..no problems ever with my S7 edge

2k youtube video freeze

hellow
galaxy s7 edge t-mobile
anyone experiencing freeze when play a video on youtube in 2k. for example a video from MKBHD or someone else.
because i can only see videos in 1080.
anyone?
I've watched a few movie trailers in 2k and they played fine. I don't know who could watch an entire movie like that. Looks wierd to me. I always disable that auto motion plus crap on 240hz TV's. I'd rather everything I watch not look like a soap opera. =)
If you're on mobile data and you haven't called T-Mobile to cancel Bing On then they won't let you watch Youtube videos in 2k let alone 1080. They reduce the quality of Youtube videos to use less data. Of course if you're on wifi this doesn't make a difference.
If you have unlimited LTE, you can turn off Binge On.
http://www.droid-life.com/2016/01/07/how-to-turn-off-t-mobile-binge-on/
But I don't think that's OP issue here di you have the youtube link we can try?
Vanquiz said:
If you have unlimited LTE, you can turn off Binge On.
http://www.droid-life.com/2016/01/07/how-to-turn-off-t-mobile-binge-on/
But I don't think that's OP issue here di you have the youtube link we can try?
Click to expand...
Click to collapse
I've heard even if you have unlimited data, they will still throttle you if you go over something like 20 gig/month.
Is that still the case?
jiovaxrs said:
hellow
galaxy s7 edge t-mobile
anyone experiencing freeze when play a video on youtube in 2k. for example a video from MKBHD or someone else.
because i can only see videos in 1080.
anyone?
Click to expand...
Click to collapse
It was pausing for me on his new video also, so I searched other 2k videos and all the others played fine. I think it is just his video.
Yes. 2k videos freeze on me occasionally. I really am curious what could be causing it. I also had my entire phone freeze once when playing a video in the Break app. It totally froze and the speaker was emitting a crazy high frequency sound. I just held the power button until it rebooted
I can't say for sure, heard that they reserved the right to throttle any crazy suspicious usage, but so far I haven't got one.
I use 25GB just this couple weeks, it's just because I'm taking a break from work, and watch too much K Drama, lol. But usually every month, I used 15-25GB.
jrwingate6 said:
I've watched a few movie trailers in 2k and they played fine. I don't know who could watch an entire movie like that. Looks wierd to me. I always disable that auto motion plus crap on 240hz TV's. I'd rather everything I watch not look like a soap opera. =)
If you're on mobile data and you haven't called T-Mobile to cancel Bing On then they won't let you watch Youtube videos in 2k let alone 1080. They reduce the quality of Youtube videos to use less data. Of course if you're on wifi this doesn't make a difference.
Click to expand...
Click to collapse
you now what? when i play youtube using wifi play normal the 1440 video.
realy interesting. thanks for bring me some light
jrwingate6 said:
I've heard even if you have unlimited data, they will still throttle you if you go over something like 20 gig/month.
Is that still the case?
Click to expand...
Click to collapse
i got the unlimited 4glte and going to verify this now. in wifi play ok. this is (un poco extraño)
jiovaxrs said:
hellow
galaxy s7 edge t-mobile
anyone experiencing freeze when play a video on youtube in 2k. for example a video from MKBHD or someone else.
because i can only see videos in 1080.
anyone?
Click to expand...
Click to collapse
I had this issue but it appears that the recent update I applied today has fixed it.
jiovaxrs said:
you now what? when i play youtube using wifi play normal the 1440 video.
realy interesting. thanks for bring me some light
Click to expand...
Click to collapse
No problem....Yea, depending on my signal, I used to have 1080 YouTube videos freeze on me before I canceled Bing on.
The latest update seems to have fixed this
I think it has something to do with the updated modem, prior to update I was getting 7 -12 MB download at home, now back to normal 25-30mb.
And when i tried to play gta san andreas in full resolution break the game. Anyone?
I think the issue here might have something to do with ram management. It happened to me 3 times already. And even after the resent update it did it again! Hopefully there's a fix for this soon.
Edit: OK try this.
1. Open youtube app
2.settings
3 . Backround and offline
4.under save offline tab. Disable the sd card.
Hopefully this helps. :thumbup:

			
				
JDMDC2 said:
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Click to collapse
hi
i dont see that option in my setting.
youtube/setting
i see
*get youtube red
*general
*connect TVs
*privacy
*notification
*caption
*about
JDMDC2 said:
I think the issue here might have something to do with ram management. It happened to me 3 times already. And even after the resent update it did it again! Hopefully there's a fix for this soon.
Edit: OK try this.
1. Open youtube app
2.settings
3 . Backround and offline
4.under save offline tab. Disable the sd card.
Hopefully this helps. :thumbup:
Click to expand...
Click to collapse
So far this worked for me.
Sent from my SM-G935T using Tapatalk
Wait, what... How come some of us don't have this option, lol
I don't see the option either.

Youtube issue

I can't play video on HD on my axon 7 using the youtube app only max 480p. Anyone whit the same problem?
Edit: after some test i've discovered that using youtube app i can't watch video on 720p60 neither 1080p60 but only "standard" HD video. Is that normal?
Nope I don't have that issue
I noticed that too. It was there before. Now it's gone.
---------- Post added at 05:34 AM ---------- Previous post was at 05:18 AM ----------
I found out the problem. The latest YouTube update screwed up the video quality options. HTC M10 users are having the same problem.
Not got that issue, got the sound sync issue though.
This is a YouTube issue. I looked up other devices that had this issue and it turns out that the Samsung Galaxy S7 had the problem just after launch. It took two months to fix it.
Looks like the video quality issue is a YouTube problem. I used Dailymotion and I can change between 720p60fps and 1080p60fps.
I have this issue. It's really annoying. The image freezes and the audio carries on. Only happens with hd content.
Is this still affecting anyone else?
I have had my ZTE Axon 7 for 10 days and experiencing the same problem. The visuals on YouTube videos are stuttering or freezing completely when playing 4K videos at 1440p at 30fps or 60fps. I have also experienced it on 1080p 60fps. This causes the audio to fall out of sync. I have compared it to my Samsung Note 4 and S7 Edge and have no problem playing same video. I have even factory reset phone to no avail. Emailed Gearbest (supplier) and ZTE (No help) and offered me an exchange or refund but have no stock. Really like the phone so don't want a refund on something for an problem I believe can be fixed as seems like a software issue. Great Value phone!
Cricius said:
I can't play video on HD on my axon 7 using the youtube app only max 480p. Anyone whit the same problem?
Edit: after some test i've discovered that using youtube app i can't watch video on 720p60 neither 1080p60 but only "standard" HD video. Is that normal?
Click to expand...
Click to collapse
A7 Video applications performance:
Decode 60fps 1080p HEVC/H.264/VP8/VC1/MP4
Encode 30fps 1080p H.264/VP8/MP4 30fps 480p H.263
WFD (Miracast) 1080p30 decode + 1080p30 encode
what's the vedeo format you play with? thanks~
Switchyfeet said:
I have had my ZTE Axon 7 for 10 days and experiencing the same problem. The visuals on YouTube videos are stuttering or freezing completely when playing 4K videos at 1440p at 30fps or 60fps. I have also experienced it on 1080p 60fps. This causes the audio to fall out of sync. I have compared it to my Samsung Note 4 and S7 Edge and have no problem playing same video. I have even factory reset phone to no avail. Emailed Gearbest (supplier) and ZTE (No help) and offered me an exchange or refund but have no stock. Really like the phone so don't want a refund on something for an problem I believe can be fixed as seems like a software issue. Great Value phone!
Click to expand...
Click to collapse
Getting this problem too, only happens when i watch 1440p videos. 1080p videos run fine without stutters

1080p videos not showing on youtube?

I have been having trouble seeing some videos that should be showing as 1080p on youtube. I have looked on my wifes one plus 3 and some videos she's able to watch at 1080p 60fps, I can only see it at 720p 60fps and it does not even give me the option for 1080p. I have tried using data and wifi and same results. I have the Tmobile Variant. Any one else with this issue?
Edu616 said:
I have been having trouble seeing some videos that should be showing as 1080p on youtube. I have looked on my wifes one plus 3 and some videos she's able to watch at 1080p 60fps, I can only see it at 720p 60fps and it does not even give me the option for 1080p. I have tried using data and wifi and same results. I have the Tmobile Variant. Any one else with this issue?
Click to expand...
Click to collapse
Me too with the H870, had the G5 till yesterday and it had the same problem at the beginning, if I remember correctly a YouTube update solved it.
Killua96 said:
Me too with the H870, had the G5 till yesterday and it had the same problem at the beginning, if I remember correctly a YouTube update solved it.
Click to expand...
Click to collapse
Well lets hope this one gets the same treatment. As we have a 2K screen but only using 720p is rather annoying.
Edu616 said:
Well lets hope this one gets the same treatment. As we have a 2K screen but only using 720p is rather annoying.
Click to expand...
Click to collapse
A 18:9 2k+ screen ahahahah
Let's Hope and wait xD
I have the same problem too. Since about a week ago I wasn't able to watch some videos in 1080p whereas some others did work on 1080p. But previously I was able to watch all of them on highest available resolution. That's disappointing.
Maxemor said:
I have the same problem too. Since about a week ago I wasn't able to watch some videos in 1080p whereas some others did work on 1080p. But previously I was able to watch all of them on highest available resolution. That's disappointing.
Click to expand...
Click to collapse
It is very disappointing and I hope we receive an update soon for this.
Edu616 said:
It is very disappointing and I hope we receive an update soon for this.
Click to expand...
Click to collapse
I've searched a bit on the net, found that it appears to be a problem with newer devices, as the Youtube app doesn't support immediately this devices.
Even downloaded the last version of youtube, but still 720/60fps is the maximum resolution...
ATM you can try this: https://forum.xda-developers.com/showthread.php?t=2213945
I already tried OGYouTube and it doesn't make any difference. Argh.. YouTube has had these problems in the past but they fixed it fairly quickly. Why can't they do the same now?
Killua96 said:
I've searched a bit on the net, found that it appears to be a problem with newer devices, as the Youtube app doesn't support immediately this devices.
Even downloaded the last version of youtube, but still 720/60fps is the maximum resolution...
ATM you can try this: https://forum.xda-developers.com/showthread.php?t=2213945
Click to expand...
Click to collapse
Will try this whenever I get home, at least for now it should be better than the youtube app. Thanks.
With OGYoutube i can watch videos up to 1440p!
Yes works fine with OGYoutube, watched some Transformers 5 Trailers in 1080p
And i saw on g+ with the s8+ the same problem with youtube
Gesendet von meinem LG-H870 mit Tapatalk
Zocker Tko said:
Yes works fine with OGYoutube, watched some Transformers 5 Trailers in 1080p
And i saw on g+ with the s8+ the same problem with youtube
Gesendet von meinem LG-H870 mit Tapatalk
Click to expand...
Click to collapse
This is the confirmation that is a YouTube problem xD
No 1080p using ogyoutube on 1080p android 4.4 tv system. Why? Thanks
Regards
To this day I still can not watch videos at 1080p 60 fps. How can YouTube not fix your problem?
I can watch videos at 1440 resolution.
If video is not in 60 fps you can watch it in 1080p. But if it is recorded in 60 fps you can only watch in 720p. :crying:
Is someone find the HDR option in Youtube?
I read that is rolling out a update to compatible device to watch that content
adyadvance said:
Is someone find the HDR option in Youtube?
I read that is rolling out a update to compatible device to watch that content
Click to expand...
Click to collapse
The HDR is available only on S8/S8+/Note 8
Sent from my LG-H870 using Tapatalk
simo14 said:
The HDR is available only on S8/S8+/Note 8
Sent from my LG-H870 using Tapatalk
Click to expand...
Click to collapse
"the latest version of the YouTube app has added HDR support for Samsung's 2017 flagship phones. Google told Engadget that the Pixel, LG V30, Sony Xperia XZ Premium have received the update as well. "
adyadvance said:
"the latest version of the YouTube app has added HDR support for Samsung's 2017 flagship phones. Google told Engadget that the Pixel, LG V30, Sony Xperia XZ Premium have received the update as well. "
Click to expand...
Click to collapse
I didn't know that, but why the V30 got the update and our G6 not ?
Sent from my LG-H870 using Tapatalk

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