I can't play video on HD on my axon 7 using the youtube app only max 480p. Anyone whit the same problem?
Edit: after some test i've discovered that using youtube app i can't watch video on 720p60 neither 1080p60 but only "standard" HD video. Is that normal?
Nope I don't have that issue
I noticed that too. It was there before. Now it's gone.
---------- Post added at 05:34 AM ---------- Previous post was at 05:18 AM ----------
I found out the problem. The latest YouTube update screwed up the video quality options. HTC M10 users are having the same problem.
Not got that issue, got the sound sync issue though.
This is a YouTube issue. I looked up other devices that had this issue and it turns out that the Samsung Galaxy S7 had the problem just after launch. It took two months to fix it.
Looks like the video quality issue is a YouTube problem. I used Dailymotion and I can change between 720p60fps and 1080p60fps.
I have this issue. It's really annoying. The image freezes and the audio carries on. Only happens with hd content.
Is this still affecting anyone else?
I have had my ZTE Axon 7 for 10 days and experiencing the same problem. The visuals on YouTube videos are stuttering or freezing completely when playing 4K videos at 1440p at 30fps or 60fps. I have also experienced it on 1080p 60fps. This causes the audio to fall out of sync. I have compared it to my Samsung Note 4 and S7 Edge and have no problem playing same video. I have even factory reset phone to no avail. Emailed Gearbest (supplier) and ZTE (No help) and offered me an exchange or refund but have no stock. Really like the phone so don't want a refund on something for an problem I believe can be fixed as seems like a software issue. Great Value phone!
Cricius said:
I can't play video on HD on my axon 7 using the youtube app only max 480p. Anyone whit the same problem?
Edit: after some test i've discovered that using youtube app i can't watch video on 720p60 neither 1080p60 but only "standard" HD video. Is that normal?
Click to expand...
Click to collapse
A7 Video applications performance:
Decode 60fps 1080p HEVC/H.264/VP8/VC1/MP4
Encode 30fps 1080p H.264/VP8/MP4 30fps 480p H.263
WFD (Miracast) 1080p30 decode + 1080p30 encode
what's the vedeo format you play with? thanks~
Switchyfeet said:
I have had my ZTE Axon 7 for 10 days and experiencing the same problem. The visuals on YouTube videos are stuttering or freezing completely when playing 4K videos at 1440p at 30fps or 60fps. I have also experienced it on 1080p 60fps. This causes the audio to fall out of sync. I have compared it to my Samsung Note 4 and S7 Edge and have no problem playing same video. I have even factory reset phone to no avail. Emailed Gearbest (supplier) and ZTE (No help) and offered me an exchange or refund but have no stock. Really like the phone so don't want a refund on something for an problem I believe can be fixed as seems like a software issue. Great Value phone!
Click to expand...
Click to collapse
Getting this problem too, only happens when i watch 1440p videos. 1080p videos run fine without stutters
Related
Hi all,
I've had my new Thrive for about a week, and have had no success in getting imported movie files to play without being slightly jerky, especially during scenes with some panning. I realize the Tegra chipset has to use baseline encoding, so I've used Handbrake with all the advanced settings off for H.264 / 720p with no luck. I tried decreasing quality / bitrate, even took a shot at an H.263 encode, same issue. Sadly enough, I've even downsized the video to 480p, and the issue is mostly gone, but it's stil there if you're looking for it. Having about given up with encoding, I tried some HD YouTube movie trailers and have noticed the same studdering / jerkyness when it plays back scenes with some panning.
I believe I have all the updates, it's the first thing I checked for when I got online.
Some posts that I have run across mention trying to disable the video enhancement capability, which I've done, but no change.
Just wondering if anyone else has seen this issue. (???)
Thanks for any input!
Yes I have the same problem. Even videos I take with the camera on it does the same thing. Every video regardless of quality or format jitters and plays very weird and not smooth.
CrisisDog said:
Hi all,
I've had my new Thrive for about a week, and have had no success in getting imported movie files to play without being slightly jerky, especially during scenes with some panning. I realize the Tegra chipset has to use baseline encoding, so I've used Handbrake with all the advanced settings off for H.264 / 720p with no luck. I tried decreasing quality / bitrate, even took a shot at an H.263 encode, same issue. Sadly enough, I've even downsized the video to 480p, and the issue is mostly gone, but it's stil there if you're looking for it. Having about given up with encoding, I tried some HD YouTube movie trailers and have noticed the same studdering / jerkyness when it plays back scenes with some panning.
I believe I have all the updates, it's the first thing I checked for when I got online.
Some posts that I have run across mention trying to disable the video enhancement capability, which I've done, but no change.
Just wondering if anyone else has seen this issue. (???)
Thanks for any input!
Click to expand...
Click to collapse
I watch alot of videos on my Thrive and can say I encountered this once when I first got it when watching YouTube videos while mirroring on an led tv. However then I updated my Thrive and it went away and I never saw the problem again. So perhaps check is your updated or restart your Thrive?
I watch my videos from the SD card and am using a class 10 so perhaps if your watching movies from a lower class SD card you should transfer them to the onboard storage? I also stream anime from animehere.com and do not have any problems there either.
Edit:
I'm an idiot, I didnt see that you think you have all the updates, this is baffeling.
Sent from my AT100 using Tapatalk
Yeah I also get that. The movie plays fine & the audio is in sync just when the camera starts to pan it seems like the screen is jerking or stuttering ever so slightly. I've tried AVS, Handbreak, DVD Catalyst & Xilisoft. Multiple times with multiple movies & profiles. Seems like this Tegra 2 might have been a bad choice for processors. The same 720p movies play just fine on my Evo 3D. Hopefully Nvidia comes out with a update that fixes this as I have read that all of the tablets with the Tegra in it suffer from the same problem. A huge FAIL on Nvidia's part IMO. Whats the sense of having a tablet with a 720p screen but you can't watch movies smoothly.
Sent from my PG86100 using Tapatalk
Yo, I'm not sure whether 720p works completely fine though but for any other res under that either VPlayer or Mobo seem to be able to play them relatively well.
Over the last month I've experimented with the Thrive and an Asus Transformer. Both have had the same jerky playback issues with my encoded videos, with the built in Honeycomb player. A resolution I've found for playing back my MP4 files is Dice Player, it seems to have gotten rid of the stuttering issue on both devices. YouTube is still a mixed bag, most low quality videos play fine, but the HD stuff will still have issues from time to time. I read somewhere that Dice Player has it's own system / codec files that bypass the built in files provided by Nvidia for the default Honeycomb player, I'm guessing that may be the issue...
CrisisDog said:
Over the last month I've experimented with the Thrive and an Asus Transformer. Both have had the same jerky playback issues with my encoded videos, with the built in Honeycomb player. A resolution I've found for playing back my MP4 files is Dice Player, it seems to have gotten rid of the stuttering issue on both devices. YouTube is still a mixed bag, most low quality videos play fine, but the HD stuff will still have issues from time to time. I read somewhere that Dice Player has it's own system / codec files that bypass the built in files provided by Nvidia for the default Honeycomb player, I'm guessing that may be the issue...
Click to expand...
Click to collapse
Have you tried without the Video Enhancement thing? Seems that turning it off helps quite a bit.
Hi All,
I have noticed a disturbing trend on my new Note 3. The streaming video playback is pretty terrible with just about everything except youtube. Has anyone else experienced this or do I likely have a bad unit? Thanks.
Thimetolive said:
Hi All,
I have noticed a disturbing trend on my new Note 3. The streaming video playback is pretty terrible with just about everything except youtube. Has anyone else experienced this or do I likely have a bad unit? Thanks.
Click to expand...
Click to collapse
This is sort of expected behavior as apps need to be updated to utilize the Note 3's hardware decoder otherwise it has to be decoded in software which is slower and more battery consuming. What apps and what codec is the video encoded in?
Hmmm it seems strange that poor web video playback would be expected on a device targeted toward video consumers. I have encountered this with every streaming video I have tried to play in both Chrome and the built-in browser, with the exception of Youtube videos.
Have you tired Dice Player? Watching Pacific Rim 1080p right now
Only choppy video is from YouTube. I downloaded a few 1080p movies and trailers and they run flawlessly. So I'm assuming it's the youtube app needing to be updated as well as what exothermic video apps. Mx player works fine as well as the stock player
Sent from my SM-N900P using xda app-developers app
Has anyone else noticed this? While watching a 1440p video on youtube, after a minute or two, it will start dropping frames like crazy. Sometimes the video will stop entirely (audio still plays). I've noticed this on MKBHD and Linus Tech Tips channels. If I set the quality to 1080p (or anything lower) manually, it plays just fine. It's not a buffering issue, because the audio still plays. It seems like the phone is trying to reduce the cpu and youtube isn't capable of playing 1440p video with the reduced cpu. It never happens at the beginning of a video. I didn't have this problem on my V10, ever.
Can you give links to exact videos? I just tested on this on
https://youtu.be/hddwAIXbKZo
Looked amazing. Ran in 1440 with zero issues.
This was happening to me as well. SD820 variant. On WiFi. A restart seems to have fixed the problem...for now...hopefully.
Exynos will breeze through this. SD fail.
Sent from my SM-N920W8 using Tapatalk
Okay I can see what you're talking about now. I just watch this video. Its default was like 720. I changed it to 1440 and it froze. Sound continues video stops. I minimize the video and closed it then reopened it it stayed 1440 and ran fine.
https://youtu.be/RCgPD2sfbAQ
Not sure what's causing it but I can definitely see the problem. I don't want to have to close and reopen a video to get it to play properly.
These are two of the ones I remember it happening on:
https://www.youtube.com/watch?v=-oKIo0V0omg
https://www.youtube.com/watch?v=RCgPD2sfbAQ
zathus said:
Can you give links to exact videos? I just tested on this on
https://youtu.be/hddwAIXbKZo
Looked amazing. Ran in 1440 with zero issues.
Click to expand...
Click to collapse
That video may not be long enough... it happens after a minute or two on my phone, and that video is only 1:45 long.
This 1440p issue happens on my LG G4 as well. I'm getting my Exynos S7 Edge on Friday
dodgeboy said:
These are two of the ones I remember it happening on:
https://www.youtube.com/watch?v=-oKIo0V0omg
https://www.youtube.com/watch?v=RCgPD2sfbAQ
Click to expand...
Click to collapse
Just watched both of those on 1440p, no glitches at all. YouTube 1440 vids have been smooth as butter since my restart.
---------- Post added at 12:43 PM ---------- Previous post was at 12:41 PM ----------
Brava27 said:
Exynos will breeze through this. SD fail.
Sent from my SM-N920W8 using Tapatalk
Click to expand...
Click to collapse
Maybe not.
dodgeboy said:
Has anyone else noticed this? While watching a 1440p video on youtube, after a minute or two, it will start dropping frames like crazy. Sometimes the video will stop entirely (audio still plays). I've noticed this on MKBHD and Linus Tech Tips channels. If I set the quality to 1080p (or anything lower) manually, it plays just fine. It's not a buffering issue, because the audio still plays. It seems like the phone is trying to reduce the cpu and youtube isn't capable of playing 1440p video with the reduced cpu. It never happens at the beginning of a video. I didn't have this problem on my V10, ever.
Click to expand...
Click to collapse
Happens on my V10... there are multiple threads in the V10 forums about the issue.
Are you guy's by any chance using T-Mobile? I know with their Binge On feature, they try to reduce and limit overall quality of any video feed not set up with the Binge On program. YouTube is not set up with it.
I get extremely choppy and dropped frames on 1440p. Also no 60fps option at all something is definitely wrong. My s6 edge was able to play 1440p 60fps with no issues at all.
jrwingate6 said:
Are you guy's by any chance using T-Mobile? I know with their Binge On feature, they try to reduce and limit overall quality of any video feed not set up with the Binge On program. YouTube is not set up with it.
Click to expand...
Click to collapse
I'm on T-Mobile, but in my case, it is not related to BingeOn. I have BingeOn disabled, and this was on WiFi. As I said in the original post, it isn't a buffering issue because the audio keeps going. Also, as others have noticed, if you minimize it and come back, the video will go for a little bit and then stop again.
https://youtu.be/iNJdPyoqt8U
Tested this ^^ and worked fine for me..I don't have any 60fps option though but it seems it plays the 60fps on the highest setting any way, just don't mention it .
Anyone try uninstalling YouTube updates and going back to the version that shipped with the phone? Since it's happening with other phones it could just be an app bug introduced with the latest update.
All videos play perfectly on my Exynos gs7 edge at 1440p
Envoyé de mon SM-G935F en utilisant Tapatalk
Definitely a Youtube issue as it's happening on too many different devices. I noticed it on my wife s6 edge + but not yet on my s7 edge.
All 1440p fine on exynos
useless reply, but I followed the link for the "2K" video sample (couple minutes long) and that played without issue via the YouTube app.
After that there was a link for a 4K Video Beauty of Nature video (about 31 minutes long) and THAT locked up after a few minutes of playback. (addendum: I'm a sucker for good Nature, but holy crap is that a pretty video.)
AT&T GS7E, all current updates, playing over mobile data. SpeedTest.net reports > 50Mb/s downstream at my location so bandwidth is probably not a factor.
Firefox plays the video without issue it seems, 13 minutes in without issue. Of course I can't be sure it's playing a 1440p stream, but it looks the same to my old eyes. :^(
I've played all Youtube videos linked and have no issues. Tried many thers via the Youtube app a7 1080p and 1440p and found no issues on my Exynos S7E
It seems the S7 Edge can't handle playing YouTube videos in HD. Anything 1080p and higher it lags and stalls playing the video but you hear the sound. Does anyone else have this issue or tried it? My Note 5 works like a champ. And this is a fresh install.
Okay, so I uninstalled the youtube updates and using the one that came on the phone and it works fine. Any ideas why that would work?
It seems to be a bug affecting various Qualcomm chips, as people with the Moto X Pure and LG V10 are having the same issue, so it might just be a bug in the YouTube app or maybe a Qualcomm driver or something. We should probably report it on Google product forums if no one else has already. I turned off Smart Stay and initially I thought that fixed it for me, but then the issue started happening again so I guess it was just coincidence.
OK I just tried you tube and is updated and all 1080 streams played fine with no lag or stalling.
Sent from my SM-G935V using Tapatalk
markwebb said:
OK I just tried you tube and is updated and all 1080 streams played fine with no lag or stalling.
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
As soon as the phone updates that app, it breaks it again. Ugh. I find it hard to believe it works for some.....As many are noticing it.
nizmoz15 said:
As soon as the phone updates that app, it breaks it again. Ugh. I find it hard to believe it works for some.....As many are noticing it.
Click to expand...
Click to collapse
1080p works fine for me. It's 1440p that causes the pausing on mine, although occasionally it will play a 1440p video just fine.
gtg465x said:
1080p works fine for me. It's 1440p that causes the pausing on mine, although occasionally it will play a 1440p video just fine.
Click to expand...
Click to collapse
I agree. 1080p seems to work most of the time. I had it do it twice on that....but 1440p definitely won't work.
Same problem here. I'll try uninstalling updates. Thanks
Sent from my SAMSUNG-SM-G935A using Tapatalk
Hi, just tried, works fine for me. Im using exynos s7 edge.
jadaress1 said:
Hi, just tried, works fine for me. Im using exynos s7 edge.
Click to expand...
Click to collapse
Yeah, the bug seems to only affect Snapdragon chips. I did witness a Note 5 with Exynos reboot when trying to play a YouTube video yesterday though.
tmobild s7 edge here and definitely have the same issue 1440p youtube videos are choppy as heck and also are you guys noticing that there isnt a 60fps option as well?
what the heck with my s6 edge i could watch 1440p 60fps youtube vids with no issue at all!
Is there a Youtube app alternative thats good? Similar to how Twitter has Phoenix
Tradio said:
tmobild s7 edge here and definitely have the same issue 1440p youtube videos are choppy as heck and also are you guys noticing that there isnt a 60fps option as well?
what the heck with my s6 edge i could watch 1440p 60fps youtube vids with no issue at all!
Click to expand...
Click to collapse
It's definitely a bug. The Snapdragon 820 is easily powerful enough to play 1440p videos smoothly. Hopefully it gets fixed sooner rather than later.
Those of you with unlimited data on Tmobile need to call CS and cancel the Binge On setting. If you keep this enabled on your account then the video quality is reduced big time.
Sent from my SM-G935T using Tapatalk
I made a video of my lag.
I kind of found a work around tho for mine.
Right when I open the app and choose a 1440p video I have to go in to the little gear option thingy and change it to 1440p. From here the video gets choppy and lags but if i go to another video and YouTube saves my 1440p selection and it automatically starts the video at 1440p where I don't have to go in and change it the video has no lag.
Someone let me know if it is the same for you.
YT was updated yesterday now with full 60FPS..no problems ever with my S7 edge
For some odd reason many of my videos on YouTube only show as a 720p option, when there are 1080p, 1440p options available on my sub 720p iPhone 7 for the same video.
An example is the following video
https://youtu.be/Ge1j7MBSQiE
Yet others play just fine at 1440p. I have tried updating to the latest YouTube app, wiping cache and settings and downloaded the latest APK from a mirror without any luck.
Is anyone seeing a similar problem or can offer any solutions?
boxrick said:
For some odd reason many of my videos on YouTube only show as a 720p option, when there are 1080p, 1440p options available on my sub 720p iPhone 7 for the same video.
An example is the following video
https://youtu.be/Ge1j7MBSQiE
Yet others play just fine at 1440p. I have tried updating to the latest YouTube app, wiping cache and settings and downloaded the latest APK from a mirror without any luck.
Is anyone seeing a similar problem or can offer any solutions?
Click to expand...
Click to collapse
Change resolution on phone to highest then reboot... Make sure video is 1440p too as not all videos are ..
boxrick said:
For some odd reason many of my videos on YouTube only show as a 720p option, when there are 1080p, 1440p options available on my sub 720p iPhone 7 for the same video.
An example is the following video
Yet others play just fine at 1440p. I have tried updating to the latest YouTube app, wiping cache and settings and downloaded the latest APK from a mirror without any luck.
Is anyone seeing a similar problem or can offer any solutions?
Click to expand...
Click to collapse
I think your Video is just available in 720p.
I tried and could only choose 720p as highest resolution.
Try this video:
Here you can choose higher resolutions.
Here you can see it
It always defaults to 720, but videos can be adjusted if available. I wish there was a way to default it to 1440
Sent from my SM-G955U using Tapatalk
What has been stated is incorrect, the above video is available in up to 4k. Simply try from a desktop PC or a different phone.
A large amount of high resolution videos are not showing higher than 720p, yet randomly other ones are (but not that many) That one above was just an example. All of the ones I have uploaded do not appear to be available any higher, even the ones in the past day(s).
Selecting higher resolutions from the performance menu and selecting that makes no difference since I only run my phone in that mode anyway!
Don't get me wrong, a few select videos have options for 1080/1440p such as a few demo videos. But in the large majority of cases content I always watch and know is available at higher resolutions is not going beyond 720p
https://youtu.be/QAHlOJlQhsU
Is another example it goes to 1080p/60 on my Iphone yet nothing beyond 720p on my Samsung S8
boxrick said:
What has been stated is incorrect, the above video is available in up to 4k. Simply try from a desktop PC or a different phone.
A large amount of high resolution videos are not showing higher than 720p, yet randomly other ones are (but not that many) That one above was just an example. All of the ones I have uploaded do not appear to be available any higher, even the ones in the past day(s).
Selecting higher resolutions from the performance menu and selecting that makes no difference since I only run my phone in that mode anyway!
Don't get me wrong, a few select videos have options for 1080/1440p such as a few demo videos. But in the large majority of cases content I always watch and know is available at higher resolutions is not going beyond 720p
Click to expand...
Click to collapse
That KBHD video is one ripped from his channel. That one is 720P max.
Yes I see that 720 for a lot of vids is 720, and there are some that offer higher than 720. For some reason it defaults to 720 even if there is higher resolution available is what I noticed.
Same problem on Nexus 6P running latest 7.1.2. Started happening recently. 720p/60fps is maximum. 1080p not available at all.
i have noticed this too but i think it only affects videos recorded at 60fps? might be worth doing some tests, i tried a couple of videos by searching for 1080p60 and playing them but the highest resolution available would be 720p60.
Seems fixed for me or something.
https://youtu.be/1La4QzGeaaQ
Sent from my SM-G955U using Tapatalk
strange that, could i ask what variant of the s8 are you using? exynos or snapdragon?
I am using the Snapdragon version.
Sent from my SM-G955U using Tapatalk
thanks, i'm using exynos, not sure wether that would make a difference but worth looking into
pixelmunky said:
thanks, i'm using exynos, not sure wether that would make a difference but worth looking into
Click to expand...
Click to collapse
I had the same problem you did. I did get a YouTube update and checked and it went away.
Sent from my SM-G955U using Tapatalk
There are several chrome plug-ins that will force youtube resolution to whatever you want.
Still have this problem on my Galaxy Tab A 2016 and several other people too (look at the AppStore YouTube reviews)
What was the last version without that problem?
1080p60fps issue
I have the same problem... Actually, problem is related to 1080p60fps YouTube videos. I cannot see option to use it, maximum is 720p60fps.
If it is not 60fps, there is no problem to set video on 1080p or 1440p...
I think it's server side or the app itself and not the devices. As shown above there has been no trouble for me switching out higher than 720 even with 60fps. I had that problem initially and had an update from YouTube which fixed my problem.
Sent from my SM-G955U using Tapatalk
I think the solution is to chose video's with high quality on WiFi only in the settings of YouTube. it works for me