Nonresponsive S4 - no solutions found online - Galaxy S 4 Q&A, Help & Troubleshooting

Hey
My phone was fully charged the other day. I got arrested and when I got my phone out of evidence it was dead and wouldn't turn on. I didn't think it was low enough battery to have died completely as to not turn on... so I took it home and plugged into my wall charger, no response, no vibration. Plugged into PC and it makes the traditional sound when a USB device is recognize but it doesn't show up in the drive list and doesn't charge.
I've tried doing a factory reset, tried smacking my phone around to jostle a jammed power button, tried pushing all sorts of combinations of buttons, tried different chargers, tried jamming my S3 battery in there in an odd enough angle to have it connect (someone said he got this to work)
nothing.
any help would be much appreciated.

When the battery is inserted the circuit is closed and power goes through the phone. Having no battery means the circuit is open. That's why it won't charge without a battery.
Now, my point is: Does it actually charge with the S3 battery?

GDReaper said:
When the battery is inserted the circuit is closed and power goes through the phone. Having no battery means the circuit is open. That's why it won't charge without a battery.
Now, my point is: Does it actually charge with the S3 battery?
Click to expand...
Click to collapse
Huh? I haven't tried charging it with a battery, and no it doesn't charge with an S3 battery. sorry did I word my post in a way that said I was trying to charge it with no battery?

No. But we will take it on an exclussion method. You know, eliminate every other possibility.
Now, I suggest you get an actual battery that fits. You don't have to buy one, it's just for the sake of being 100% sure it is not the battery.
How exactly did you try to factory reset it if it doesn't respond?

GDReaper said:
No. But we will take it on an exclussion method. You know, eliminate every other possibility.
Now, I suggest you get an actual battery that fits. You don't have to buy one, it's just for the sake of being 100% sure it is not the battery.
How exactly did you try to factory reset it if it doesn't respond?
Click to expand...
Click to collapse
I have a battery that fits. I'm sorry, I don't really understand what you're getting at. Unless you think I was trying to run an S4 on an S3 battery this whole time because I mentioned that I tried using an S3 battery as one of my alternative solutions?
Also, bump.

I know you have an S4 battery. But you have just one, right? That's why you tried the S3 battery, to eliminate the possibility of a broken battery.
But what I'm saying is that, since it's an S3 battery and won't perfectly fit, the possibility of a broken battery is not completely eliminated.

GDReaper said:
I know you have an S4 battery. But you have just one, right? That's why you tried the S3 battery, to eliminate the possibility of a broken battery.
But what I'm saying is that, since it's an S3 battery and won't perfectly fit, the possibility of a broken battery is not completely eliminated.
Click to expand...
Click to collapse
AH. Right, sorry. So phones are recognized by PCs even when their batteries are dead?
Damn. I'll try and find a friend with an S4. Definitely had issues with the battery prior to this, hopefully it's just a dead one.

Related

[Q] Non-Removable Battery novice idea

Hi Guys,
I'm new to the LG G2; so new I don't even have it yet. It's coming from Sprint soon to my doorstep. This will be my first non-removable battery device so I'm thinking and thought about this: What if while the phone was on the charger, there was some kind of a mod to bypass the battery and go straight to powering the phone? Then, it wouldn't degrade the battery and the lifespan of the battery would increase. Driving in our cars or sitting at home would just stay plugged in and not wast battery longevity. Pie-in-the-sky? Probably so, but I had to just put it out here to find out what folks that certainly know more that I, have to say.
Every modern piece of technology does that already.
It's not that charger that is causing damage to the battery. It's the charging itself.
Yes, sir, that is what I am saying also. So, what I am wondering is, is there a way to stop the charger from charging the battery, but still let it supply power to the device so the device works - basically bypassing the battery?
Idk i still charge my battery over night.
Sent from my LG-D800 using Tapatalk
The phones coming out now-a-days sometimes have some work-arounds implemented to help alleviate this condition. Some of them will switch off charging at, say 95-99% of capacity instead of charging to completely full. Others will charge to a certain high value and then switch to battery only for the first 5% or so and then start charging again.
Also, FYI, the back cover is removable on this phone if you pry where the hole created by removing the microSIM is. Supposedly it comes off rather easily. Now I know removable back and removable battery are two different things but it is at least looking up!

[Q] [Issue]: Weird behaviour and battery problems

Hey all at xda,
Recently I purchased, second hand, a Nexus 4. But I have been having massive issues with the battery. Firstly it seems to be completely inaccurate in reading the battery levels. It jumps all over the place, and reports back RIDICULOUS charging speeds. (10 minutes and the phone went form 7% to 95% :S).
The other problem that I have been having aside from those strange sporadic readings is the fact that the phone does not work at all when it's not plugged in. It lasts for 3 or 4 seconds after I unplug it, and then turns off, and appears to bootloop when I attempt to start it back up again, even when I plug it back in. I CAN get into the bootloader and my TWRP recovery perfectly fine and with no issues. TWRP often reports a 25% battery drop despite the fact that I JUST removed its charger.
It still bootloops when I plug the charger back in and let it charge for some time. I actually have to go into recovery and execute a factory reset to be able to get back into the ROM.
Should I try different ROMs?
Originally I put on cyanogenmod 11 kitkat. While I was running through the initial phone setup was the first time I encountered this unplugged issue. Due to this, and the bootloop I thought I had softbricked the phone, and so I reflashed from CWM to TWRP and put on a different ROM.
I upgraded to kitkat 4.4.4 this ROM to be exact. There seemed to be no issue it runs PERFECTLY when plugged in. But still doesn't last when not plugged in, and begins reporting strange battery percentages, eventually turning off completely.
When attempting to restart the phone I get the Google image, with the unlocked padlock at the bottom, and then it goes straight to the battery image with the electricity symbol in the middle. The same occurs when starting from the bootloader. Occasionally the same occurs when attempting to get into twrp but not always.
Is this simply a battery issue, and will replacing the battery solve the issue, or are there larger problems at steak here? Did I get ripped right off by the seller. (Doesn't seem like it, seller told me to contact him if there were any issues and he would do his best to help / solve the problem for me.)
Thanks guys,
Pensai
I would try out some roms and kernels and see what happens. And if nothing helps than contact your retailer and ask for him
Sounds like the battery is bad to me.
Sent from my Nexus 5 using XDA Free mobile app
CCody said:
I would try out some roms and kernels and see what happens. And if nothing helps than contact your retailer and ask for him
Click to expand...
Click to collapse
I'll try some more rom's and see if the issue persists. Unfortunately contacting my retailer won't help as this is a second hand purchase from an individual, rather than a store/company. (got a sick deal btw 180 for it ).
jd1639 said:
Sounds like the battery is bad to me.
Click to expand...
Click to collapse
I'm hoping this is purely the issue, since it's and easy fix, I'll try the above suggestion when I get home from work. (or before hehe) If new roms and kernals don't fix the issue I suppose I'll order a new battery and hope for the best. They're pretty cheap anyway.
Another thing that may be worth mentioning, is that USB charging seems to be useless in giving the battery any juice. It somehow is actually capable of draining quicker than it chargers if left on plugged in. Even turned completely off and just plugged in to charge yields no results. It must be plugged into the wall.
Just a bit of an update, I got home from work and noticed that the screen had begun to separate from the chassis. I suspected that perhaps the battery was bloated, given the issues I have been having. I am now 99% sure it is the battery.
When I took the phone apart, the battery was indeed bloating and and even burst open on the bottom, exposing these 'layers' along with some casing ruptures on the bottom of the battery as well.
I have ordered a new battery and it has shipped. Hopefully a new battery is the nail in the coffin for this issue.
Pensai said:
Just a bit of an update, I got home from work and noticed that the screen had begun to separate from the chassis. I suspected that perhaps the battery was bloated, given the issues I have been having. I am now 99% sure it is the battery.
When I took the phone apart, the battery was indeed bloating and and even burst open on the bottom, exposing these 'layers' along with some casing ruptures on the bottom of the battery as well.
I have ordered a new battery and it has shipped. Hopefully a new battery is the nail in the coffin for this issue.
Click to expand...
Click to collapse
Wow that sounds scary lol. Imagine if it was a Li-Ion, they are more dangerous than Li-Po
Mashed_Potatoes said:
Wow that sounds scary lol. Imagine if it was a Li-Ion, they are more dangerous than Li-Po
Click to expand...
Click to collapse
I don't know much about battery tech, but the front of the battery says Li-Ion, should I concerned since I've handled it with my bare hands?
Pensai said:
I don't know much about battery tech, but the front of the battery says Li-Ion, should I concerned since I've handled it with my bare hands?
Click to expand...
Click to collapse
Just wash your hands. It's not going to kill you handling the battery.
Sent from my Nexus 5 using XDA Free mobile app
Pensai said:
I don't know much about battery tech, but the front of the battery says Li-Ion, should I concerned since I've handled it with my bare hands?
Click to expand...
Click to collapse
It still is a Li-Po battery. Li-Po and Li-Ion both are types of Lithium-Ion batteries, the difference is that their structure is different
Li-Po is safer and less hazardous
https://www.youtube.com/watch?v=fkP-b1ADvbk
Here is a funny Li-Ion explosion video
jd1639 said:
Just wash your hands. It's not going to kill you handling the battery.
Click to expand...
Click to collapse
Mashed_Potatoes said:
It still is a Li-Po battery. Li-Po and Li-Ion both are types of Lithium-Ion batteries, the difference is that their structure is different
Li-Po is safer and less hazardous
[cantpostlinks]:laugh:
Here is a funny Li-Ion explosion video
Click to expand...
Click to collapse
Thank you for the info, It makes sense now with the 'polymer' after the Li-Ion. Also, that video was quite amusing to say the least. :laugh:

Another Galaxy S, another battery that can't be removed

So does anyone else break into a cold sweat at the thought of hacking an $800 device that can't be battery-pulled in an emergency?
Not to mention if the battery dies mid-day you can't swap it for a fully charged one. There are methods of mitigating this inconvenience but there is really no substitute for simply swapping a dead battery with a charged battery that you have on standby.
Haven't had a removable battery since...2012. Actually, I had a note 4 for about 3 months but didnt need to worry about battery draining to zero.
Long pressing power button has never failed me to get phone to reboot, even when soft bricking my device.
Swapping a dead battery means I would
1) have to charge another item
2) have to turn off my phone
3) have to carry around a small lithium ion bomb in my pocket with no external protection.
I'll take an external battery pack, at least its less likely to explode if something hits it.
Sent from my E6683 using Tapatalk
1) You charge the other item at the same time as the first item. It requires no additional time.
2) If your phone died from a dead battery it would turn off anyway
3) Even if you only had a pocket to carry an external battery instead of a backpack or something similar, I did it for years with phones that had removable batteries and never had an issue.
Frankly if you're getting hit by something with enough force to catastrophically breach a battery, you have more important things to worry about. And anyway, it wouldn't "explode". I'd be more worried about something that really could explode in my pocket, like an e-cig lol
kevnuke said:
1) You charge the other item at the same time as the first item. It requires no additional time.
2) If your phone died from a dead battery it would turn off anyway
3) Even if you only had a pocket to carry an external battery instead of a backpack or something similar, I did it for years with phones that had removable batteries and never had an issue.
Frankly if you're getting hit by something with enough force to catastrophically breach a battery, you have more important things to worry about. And anyway, it wouldn't "explode". I'd be more worried about something that really could explode in my pocket, like an e-cig lol
Click to expand...
Click to collapse
Batteries explode not only from external force, but also from shorted contacts (over heated Lithium ion batteries can explode)
Charging a second battery that only works with one phone takes more time (still need my battery pack for my tablet) and more desk space (need a dedicated charger).
A dead phone will turn off, congrats. But an external battery will keep it charged and on, at convienent times (ie before the phone turns off)
It's cool an extra battery works for you. It's not the only way, and Samsung has chosen to remove the removable battery and focus on mAh vs swap ability. The G5 will be a nice phone I'm sure though I'm sure a second battery will be needed to last as long as the 3600 mAh in the edge.
Sent from my E6683 using Tapatalk
You can do the three button reset if the device freezes up. I have a removable battery on my v10 and never need to use my spare. Not worried at all
RevChappy said:
You can do the three button reset if the device freezes up. I have a removable battery on my v10 and never need to use my spare. Not worried at all
Click to expand...
Click to collapse
How close to the hardware is that reset?
kevnuke said:
How close to the hardware is that reset?
Click to expand...
Click to collapse
I'm not following your comment... You just hold the power and volume keys down for 10 seconds and it stimulates a battery pull.
I don't care how it works now. I want to know how bad you can screw up a firmware flash and it'll still work.

New battery issues: can't calibrate, only boots via bootloader, won't complete reboot

Hi all, first time poster.
My Nexus 4 has been displaying behaving wacky. I've tried searching a ton, but can't find any posts with this collection of symptoms. Here's the story, please bear with me.
Two days ago I replaced the battery, left it charging all night, next morning it still would not boot. Every time I would just get the flashing red light. The only way it would boot was if I held volume down + power for 15 seconds, at which point inserting the micro USB cable would get the bootloader up. From there I could boot to android, but it would turn off as soon as I unplugged.
Charging it wirelessly made the battery hold charge, but still it would only boot if I did the 15-seconds-then-cable trick and chose "start" from the bootloader, or help volume Up +power. Simply holding the power button makes the phone vibrate three times and then show the flashing red light.
Once in Android, it would charge via USB and wireless. Debugging, etc. was also working. But if turned off, charging via USB gives the red light, and charging wirelessly doesn't show the white charging icon. Once back in Android, the battery indicator is all over the place, from 98% to 80% to 64%, back to 80%.I've tried calibrating, running the battery down and charging to full, but no change.
Now, every time I send a reboot command, from Android, fastboot, adb, bootloader, recovery, anywhere, the phone turns off but doesn't boot. I have to boot it manually.
At this point I went back to stock, using factory image (flash-all), and even during this I had to boot manually every time the script was <waiting for device>.
After a few more wipes and roms, I settled on Chroma (stock kernel, radio).
The system is running fine, but all the issues explained above persist.
Any ideas getting the battery to read properly? And what's with it only booting via bootloader or volume up + power. How about charging while off?
Thanks in advance for your help.
Sounds like the battery is defective or something went wrong during the battery replacement.
The red light flashing when connected to a charger indicates that the battery is fully discharged.
audit13 said:
Sounds like the battery is defective or something went wrong during the battery replacement.
The red light flashing when connected to a charger indicates that the battery is fully discharged.
Click to expand...
Click to collapse
Thanks for the reply.
The phone charges (seemingly) normally when it's on, USB or wireless. But even at full battery, if I try to charge it via USB (computer or wall), I get the flashing light and no charge. Wireless works.
What could have gone wrong during replacement to cause this? Me actually messing up the hardware, shorting something?
My only option now seems to be buying another battery and testing whether it behaves differently.
Does the old battery work at all? If it does, you could try putting back the old battery.
Where did you get the replacement? I know that new oem replacement batteries are very difficult to obtain.
The old battery was totally shot. I bought the new one off of Amazon, but yeah total crap shoot if it's any good until you install it.
I'm just trying to rule out possible firmware and software issues before I gamble on another one.
So you think a dud battery could cause all of this stuff, from charging to booting issues?
Yup, I think it's is the battery. According to many people, the batteries on Amazon are not oem.
audit13 said:
Yup, I think it's is the battery. According to many people, the batteries on Amazon are not oem.
Click to expand...
Click to collapse
So, I'm just going to return this one and try to get a legit OEM.
For those on the same boat as me: I contacted LG United States and they directed me to https://www.encompass.com/ for parts.
They were not able to find the battery based on phone information, so I gave them the code printed on the actual battery I removed, EAC61898601 LLL. The battery cost US$28 plus $8 shipping (not the $9 I paid on Amazon). It's currently on a 5-day back order, not terrible I suppose.
I'll update here when I've re-replaced the battery.
Hi @dreamsignals. Did you receive and install the battery? How did it go?
I'm at the point where I need a new battery too, and I'm hoping you found the real deal and the install went well.
witnit said:
Hi @dreamsignals. Did you receive and install the battery? How did it go?
I'm at the point where I need a new battery too, and I'm hoping you found the real deal and the install went well.
Click to expand...
Click to collapse
Still waiting for it to arrive. There seems to have been a delay. I'll update here.
dreamsignals said:
Still waiting for it to arrive. There seems to have been a delay. I'll update here.
Click to expand...
Click to collapse
Sounds good. Finding and obtaining a legit battery for this phone is a bit of a monumental feat. Seems like installing it is the easy part in comparison
witnit said:
Sounds good. Finding and obtaining a legit battery for this phone is a bit of a monumental feat. Seems like installing it is the easy part in comparison
Click to expand...
Click to collapse
It seems you were totally right. I've got nowhere closer to getting a new battery that actually works. All dead-ends so far...
dreamsignals said:
It seems you were totally right. I've got nowhere closer to getting a new battery that actually works. All dead-ends so far...
Click to expand...
Click to collapse
Much appreciated for the update. I haven't found a place to buy a battery yet either that I feel would be the real deal. Will report here if I do.
witnit said:
Much appreciated for the update. I haven't found a place to buy a battery yet either that I feel would be the real deal. Will report here if I do.
Click to expand...
Click to collapse
Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
dreamsignals said:
Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
Click to expand...
Click to collapse
We'll all be retirement age by the time these batteries arrive ; )
Maybe pin 2 battery connector broken. What is the battery temperature in ampere app ? When pin 2 broken not showing correct percentage and battery temperature. If can't read battery temperature or percentage correctly, phone can only boot via bootloader. Posibble you broken battery connector jack motherboard phone when disconnecting old battery. Or it's problem only new battery (inside battery or battery connector flex cable). Try to push battery connector by finger and hold, if percentage showing ok, you are broken pin 2 on motherboard phone and must been repair by professional. Watch this video
https://www.youtube.com/watch?v=ssOsIbk8R-c
having the same problem with a battery I just got replaced. Wish I read here before installing a new one
Didn't knew that Nexus detects where is an original battery or not. I guess it's not. Damn....
dreamsignals said:
Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
Click to expand...
Click to collapse
Sorry to revive an old thread,
Did you ever recieve the battery? How is it? What's the date code on it?
I wonder if these batteries are re manufactured or pulled from recycled phones.

Galaxy S7 Edge won't charge/boot/anything

Hello all,
this is a rather strange thing that recently happened: my dad's galaxy S7 edge which has been working completely flawless the last few years recently decided to just turn it self off. He handed it to me saying it was working fine last night and trying to use it next day absolutely nothing happens anymore.
I tried to charge via USB with Samsung charger, wireless charger from Anker in case the USB port is defective, and different key combos to restart etc. On PC nothing is detected either..
Could a faulty USB charger have killed the device? When plugging it in, there is absolutely no sign of life - you can hear a faint "buzzing" but no indicator lights etc..
Does anyone have any tips? It would be really appreciated!
Battery or port pcb failure. Maybe both.
Replace battery as it's long overdue.
Once an Li reaches 80% of its original capacity it's reached the end of its usable lifespan.
It's degraded at that point. Degraded Li's are more likely to fail. Any swelling is a failure; replace immediately if observed.
Replace battery and go from there...
Thanks @blackhawk for the tips and insight - I will try to replace the battery!
keebfox said:
Thanks @blackhawk for the tips and insight - I will try to replace the battery!
Click to expand...
Click to collapse
On a heavily used device the battery lifespan is typically 1-3 years.
I plan to replace my N10+ device's battery about every year, routine maintenance.
A failed Li can do a lot of damage. It rests on the display... which is somewhat fragile.
Get a new rear cover seal when replacing the battery so it retains its water resistance. On AMOLED (NOT LCD displays!!!) displays anhydrous isopropyl alcohol can be used to help loosen the double sides tape on the rear cover and battery if you do it yourself.
Controlled heat is used to help loosen the rear cover on most of these phones. Many shops will replace the battery for a low price as well.
Pretty amazing stuff right here. My S7 Edge did the exact same thing last night.
Think Samsung hit the kill switch.
I'm writing this message from my dad's s7 edge which has kinda the same problem but it's still usable. It shuts down suddenly (even with battery full 100%) and the only way to turn it on is plugging it to the charger, otherwise no sign of life.
keebfox said:
Hello all,
this is a rather strange thing that recently happened: my dad's galaxy S7 edge which has been working completely flawless the last few years recently decided to just turn it self off. He handed it to me saying it was working fine last night and trying to use it next day absolutely nothing happens anymore.
I tried to charge via USB with Samsung charger, wireless charger from Anker in case the USB port is defective, and different key combos to restart etc. On PC nothing is detected either..
Could a faulty USB charger have killed the device? When plugging it in, there is absolutely no sign of life - you can hear a faint "buzzing" but no indicator lights etc..
Does anyone have any tips? It would be really appreciated!
Click to expand...
Click to collapse
I believe, most of this case was caused by power IC, my s7 edge was suddenly died last night too. You can see on this thread and tutorial.
https://www.ifixit.com/Answers/View/650291/My+S7+won't+turn+on.+It+overheated,+and+now+it+does+not+respond.
FNDRSM said:
I believe, most of this case was caused by power IC, my s7 edge was suddenly died last night too. You can see on this thread and tutorial.
https://www.ifixit.com/Answers/View/650291/My+S7+won't+turn+on.+It+overheated,+and+now+it+does+not+respond.
Click to expand...
Click to collapse
Wow, thanks so much! This is definitely worth a shot
keebfox said:
Wow, thanks so much! This is definitely worth a shot
Click to expand...
Click to collapse
Yeah, i want to try this too, but i think it cost too much money, not worth for me. And also i dont trust to much for 3rd party repair on here except samsung service center.
But u can give it a try. Hope it works.

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