Hello,
I have got a problem with my Huawei P8 GRA-L09.
Everything was just fine until someone told me to enter *#0011# in the dialer. The phone said something about USSD code .
From that moment the 4G LTE option disappeard under the prefered network type. I only had 2G, 3G and 2G 3G.
I was unable to get 4G LTE back, so I gave the phone a hard reset. After that I have 4G again.
But I am unable to go in the mobile network menu. If I tap it the connection seems to reset and nothing else hapens.
I tried to reload the firmware from SD card, but it fails at 95%
Does anyonen know how I can fix this? The phone seems to work fine, but I would like to get the menu working again.
Kind regards,
Marcel Voorbraak
Related
i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help
What country are you in? What carrier are you on? What bands do they use?
location location location.
Where are you from?
And what frequency does operators in your region operate.
just curious, have you tried hard/factory reset?
i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
crazy idea - is there any blocking going on in SA or with that carrier? Have you used another not carrier supplied smartphone successfully on that network?
I have been always using their 3g network on my iphone. And still there network only on edge connection on the s2. What i have noticed is that the saved apn sometimes shows up and sometimes disappears
omnia_owner said:
i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help
Click to expand...
Click to collapse
Hi, very similar issue here.
For this four days since I have got my GS2 everything was just fine. The data connection and 3G speed was great. Yesterday, all of the sudden all got crappy. Could not display any web pages. It starting to display page but after few seconds pop-up window appear which say "Data connectivity problem. The server failed to communicate. Try again later"
Interesting that my gmail, market, xda app working fine as normal.
I'm in Ireland on O2 now.
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Can someone help to solve the problem, please. Is it possible that something with the hardware is wrong? Broken?
I'll perform the factory reset and will let you know.
i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.
omnia_owner said:
i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.
Click to expand...
Click to collapse
Maybe we should ask for replacement...
I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.
Hassanalaa said:
I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.
Click to expand...
Click to collapse
You are right the 3G/2G connection is there but not permanent.
If I press the Internet icon the home page, which is 'Google' appears (sometimes) immediately. I think this is because the page is very light. If I try to open a regular page it loads 1/3 of the content or nothing.
i just hope it is a software bug not a hardware problem
Type on the dialpad *#*#4636#*#* and force the phone to HSDPA only on the dropdown menu. This is a hidden menu on the phone.
Isn't this carrier related?
amtrakcn said:
Isn't this carrier related?
Click to expand...
Click to collapse
Unfortunately not.
I have spoke to the rep in the store. They reset all settings for me but it didn't help.
Just to double check if he wasn't wrong I've put the sim card in to my N900 and all data worked fine.
Bad, bad...
omnia_owner said:
i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Click to expand...
Click to collapse
I'm on Mobily network in Riyadh, and 2G/3G is working fine for me. I stay on 2G most of the time to save battery, but have tested 3G and got around 3mbps.
I have the same Baseband, Kernel and Build number (rooted)
Are you using "Market Enabeler"? It can change your APN settings, and you need to restore the provider setting.
just rooted my device.
still same weird issue.
issue again: simply whenever my device tries to connect to H+ , the device automatically enters flight mode and automatically disable flight mode so that the signal bars come back without H+ and when i check back the saved APN i see nothing there ( thought i was there before ). and this strange behavior disappears when i switch the mode from GSM/WCDMA auto TO GSM only .. after i do this the device connects regularly to Edge network and i can browse the net.
so basicaly for me i will be only able to use the device on Edge instead of HSDPA or 3G.
im really hoping for help from here because i don't think i will find any help outside of this expert community.
regards
try to make it on obligatory 3G (WCDMA only) and check if the problem still there ..
still same problem juffo
i have noticed that another post are poping up talking about almost the same issure.
i hope a new firmware will fix this
Hello dear XDA Community,
I have an american Nexus 6P (used with Verizon) which is currently used with a Russian cell carrier "MegaFon"
I had troubles with connecting to their LTE, for some reason my phone just wouldn't connect to the LTE and only stick to HSPA or HSPA+ even though an iPhone near me gets LTE signal just fine, the SIM card is fine in the other phone as well. So I started messing with my phone to find if I could fix it, first I started with going back to full stock, that didn't help, the phone still only accepted HSPA signal. Then I tried multiple ROMs and Stock Images but the issue of not connecting to LTE persisted. Then I found out about *#*#4636#*#* menu (aka Phone Info menu) and I started messing with it, which again did not do any good until I hit the menu button and pressed Select Radio Band (P.S. please don't mess with those settings) where I tried selecting all 3 different "GSM/UMTS" Bands. I tried USA band, Band mode 6 and Band mode 7, but this just broke down my signal completely, I cannot connect back to the carrier network no matter what I did. I've tried factory resetting, flashing radio img's, flashing stock/custom. NOTHING HAD HELPED/WORKED
I'm now stuck with a phone that doesn't work at all, and I'm on business trip so I'm just pulling out my hair for messing with those settings in the first place.
Does anybody know a possible fix to this? How could I go back to what I had before even though I tried all kinds of forms of factory resetting the phone
I really beg for your guys' help
Thank You
EDIT: Found this http://forum.xda-developers.com/nexus-6p/help/recovering-usa-band-to-auto-mode-4636-t3271347 gonna try that right now
EDIT2: That modified ROM helped! But I still don't get 4G
Have you tried removing the SIM card, rebooting the phone, then going into the Phone info menu and setting the preferred network type to LTE/GSM auto (PRL)? Maybe afterr another reboot with the SIM inserted the phone will connect.
Also check the APN settings -- they might have changed.
https://apn-russia.gishan.net/settings/33_5_megafon_apn_settings_for_htc_evo_4g_lte.php
stevemw said:
Have you tried removing the SIM card, rebooting the phone, then going into the Phone info menu and setting the preferred network type to LTE/GSM auto (PRL)? Maybe afterr another reboot with the SIM inserted the phone will connect.
Also check the APN settings -- they might have changed.
Click to expand...
Click to collapse
I think I've tried it, I'll give it another try after seeing if flashing this one ROM where you can select Auto Band in 4636 menu that I linked in the edit would work.
APN settings were fine.
Thanks
EDIT: That ROM helped! But I still don't get 4G
Looks like the post you linked should do the trick. Good luck!
code in Huawei *#*#4636#*#*
I have the same problem. My Huawei is Portuguese and the sms work and the internet to but no signal radio. Wen I dial a number tells me no radio found. Can somebody help me? Thanks
Hi everyone !
Lately I went to a place were 3G/4G was not reachable and it is there that i noticed that my brand new Moto X play couldn't get any connection in 2G (GSM) mode even if the place was fully covered with 2G/EDGE (GSM)...
In 3G/4G there is no problem only on 2G (GSM).
I tried in the settings to put 2G (GSM) only and I can not get any signal even now that i'm back home ....
I tried a factory reset from the recovery it did not work :crying: Do you have an idea on how to solve that problem ?
I also tried to use the sim card with another phone in 2G (GSM) and there it works fine with maximal signal ....
Thanks ! :laugh:
Hallo,
I did a test and I got the same "problem".
Turned 4G into 3G...no problem.Still connected..
Turned 3G into 2G....no signal.
Turned 4G into 2G..no signal.
You can try to switch networktype in *#*#4636#*#*
No time for me now....I will try it later on the day.
hostel666 said:
You can try to switch networktype in *#*#4636#*#*
Click to expand...
Click to collapse
I just tried it and turned the networktype to "GSM only" then i got no signal just like before. If i try to use another type like CDMA/GSM it connects to 3G and works but still the problem with the GSM/2G....
Hi guys. I'm not experiencing this problem on my XT1562. switching between bands is fine and working on my device. What kernels are you guys using?
I'm using the stock kernel, I just flashed the OTA (6.0.1) from the stock recovery
Same Problem, more information
For my Moto Play X I have a very similar problem:
4G works, but 3G and 2G do not. If I'm connected to a 4G network, I see that there is reception and can use all data transfer functions. But when I want to do a call, I get a timeout. When I'm in a place where there is no 4G network available, I see that I don't have signal - but the network is shown in the list of available networks for manual selection.
As I have a dual SIM variant (stock ROM, not a custom modification or "upgrade") my second SIM does work like a charm. I tried now and swapped the SIMs - and it seems that just the SIM1 slot is having those problems. The same SIM also works perfectly in the second SIM slot.
I also tries to reset just the network settings (an option provided by the stock ROM) but this didn't change anything.
Next step I'm currently working on is doing a factory reset - will take a while until backup and restore will enable me to see the real result. I'll keep you up to date....
UPDATE: factory reset didn't change anything - will send phone to repair now. :,-(
Facts:
- OnePlus 2 (European Edition, Germany)
- CM13 (13.0-20160721-NIGHTLY-oneplus2)
- Provider: Telekom (Congstar)
My OPT refused to switch to anything more then EDGE (2G) a few days ago. First I though the network was down but after a few days I checked with other phones and only mine wont switch to 3G or LTE.
When I tried to cheange the "prefered network" toggle, I switched it to 2G and now I can't switch it back to 3G or LTE. The options are still there but when I select them they instantly switch back to 2G. Even in the Advanced menu that you can enter by dialing *#*#4636#*#* I can't change it. The setting is fixed to "GSM only".
When I search for network I can only find 2G networks. In the Results are only Vodafone 2G and Congstar 2G which is my provider.
Does any one else have a similar problem and maybe a solution?
UPDATE:
I reflashed the stock image and everything worked there. Then reflashed cm13 and now I have the same error again. So it seems to be a software bug in cm13 not a hardware bug.
UPDATE 2:
I flashed the modem from stock again. Still not working. Than I disabled the modem from the service menu and enabled it again. Then it worked for a few days but then I was back to only 2G. Now the reflashing trick doesn't seem to work anymore.
I have no idea how to fix this does anyone have a clue? I can't be the only one with this problem.
XenGi said:
Facts:
- OnePlus 2 (European Edition, Germany)
- CM13 (13.0-20160721-NIGHTLY-oneplus2)
- Provider: Telekom (Congstar)
My OPT refused to switch to anything more then EDGE (2G) a few days ago. First I though the network was down but after a few days I checked with other phones and only mine wont switch to 3G or LTE.
When I tried to cheange the "prefered network" toggle, I switched it to 2G and now I can't switch it back to 3G or LTE. The options are still there but when I select them they instantly switch back to 2G. Even in the Advanced menu that you can enter by dialing *#*#4636#*#* I can't change it. The setting is fixed to "GSM only".
When I search for network I can only find 2G networks. In the Results are only Vodafone 2G and Congstar 2G which is my provider.
Does any one else have a similar problem and maybe a solution?
UPDATE:
I reflashed the stock image and everything worked there. Then reflashed cm13 and now I have the same error again. So it seems to be a software bug in cm13 not a hardware bug.
UPDATE 2:
I flashed the modem from stock again. Still not working. Than I disabled the modem from the service menu and enabled it again. Then it worked for a few days but then I was back to only 2G. Now the reflashing trick doesn't seem to work anymore.
I have no idea how to fix this does anyone have a clue? I can't be the only one with this problem.
Click to expand...
Click to collapse
Hi there, I'm having the same issue with sim No.02 how did you fix it?
elander said:
Hi there, I'm having the same issue with sim No.02 how did you fix it?
Click to expand...
Click to collapse
You can't have 4g/lte active on both SIM cards, so solution is to put phone in flight mode, switch your primary SIM to 4g/lte which should put your secondary into 2g mode and then you're set.
pitrus- said:
You can't have 4g/lte active on both SIM cards, so solution is to put phone in flight mode, switch your primary SIM to 4g/lte which should put your secondary into 2g mode and then you're set.
Click to expand...
Click to collapse
What he said.
That's how I fixed it. Still wondering why this is possible with the stock firmware. At least I didn't notice the problem with stock.
Sent from my ONE A2003 using XDA-Developers mobile app
XenGi said:
What he said.
That's how I fixed it. Still wondering why this is possible with the stock firmware. At least I didn't notice the problem with stock.
Sent from my ONE A2003 using XDA-Developers mobile app
Click to expand...
Click to collapse
because on stock it does this automatically. You can change the network type of the SIM on which data is enabled.
The other one wont even show you the option
Hi there,
I have encountered a strange problem. I was fiddling with the preferred network services in the *#*#4636#*#* menu. Now, no matter what setting i use, i can't do any outgoing phone calls anymore, neither can i be called by anyone. I tried to set the menu back to the original setting which didnt help.
Restarting the phone, resetting the sim-settings nothing has worked so far. Does anyone have a clue what I should try to be get my telephony service back?
I am on E-Plus / LTE in Germany.
Thanks a lot!
Try to insert the sim-card into the the second slot.
sweet_anesthesia said:
Hi there,
I have encountered a strange problem. I was fiddling with the preferred network services in the *#*#4636#*#* menu. Now, no matter what setting i use, i can't do any outgoing phone calls anymore, neither can i be called by anyone. I tried to set the menu back to the original setting which didnt help.
Restarting the phone, resetting the sim-settings nothing has worked so far. Does anyone have a clue what I should try to be get my telephony service back?
I am on E-Plus / LTE in Germany.
Thanks a lot!
Click to expand...
Click to collapse
Have you tried downloading the ZTE A2017G software and installing it? Not too sure about the European model but that has saved my butt with the North American model more than a few times
The phone is stuck in "LTE only" mode. It doesn't connect to 3G or 2G networks anymore. And since my provider does not support VoLTE, there is no telephony service for me. I just found that out in a place where there is no 4G connectivity. The question is - how do I get my phone to connect with 3G and 2G networks again? I tried all preferred network settings in the service menu as well as all settings in the sim-card settings. I formatted the cache. No change. I will try your suggestions and see if that helps. I still find it weird, that I am able to set my phone to 4G only but I am unable to set it back to normal. Btw. the phone is stock and unrooted.
Thanks so far!
tabletalker7 said:
Have you tried downloading the ZTE A2017G software and installing it? Not too sure about the European model but that has saved my butt with the North American model more than a few times
Click to expand...
Click to collapse
I re-installed the A2017G Nougat Update, but that didn't change anything. So I downgraded to B10 (6.0.1). The integrated backup process went bad, so I ended in recovery doing a factory reset. From there things started to get better again, the phone finally connected to 3G and 2G networks! So I updated to Nougat and right now I am setting up my phone again, hey but it works!
I want to warn A2017G users to mess around with the info menu *#*#4636#*#*, especially dont touch the "frequency selection" menu. It gave me two choices "United states" and "800 cellular", both seemed to be wrong for me living in Germany, but I had to choose between the two. I suppose that got me into the trouble in the first place. Stay away from that menu. I learned that the hard way.
CU