Database Users

serious issue on SGS-2 and 3g internet

i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help

What country are you in? What carrier are you on? What bands do they use?

location location location.
Where are you from?
And what frequency does operators in your region operate.

just curious, have you tried hard/factory reset?

i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD

crazy idea - is there any blocking going on in SA or with that carrier? Have you used another not carrier supplied smartphone successfully on that network?

I have been always using their 3g network on my iphone. And still there network only on edge connection on the s2. What i have noticed is that the saved apn sometimes shows up and sometimes disappears

omnia_owner said:
i own a samsung galaxy s2 ordered from uk,
everything working fine except for this serious issue that i have been trying to resolve till now.
i have a monthly internet subscription from my carrier and it always been working fine on my iphone ( i mean here connecting through the 3g network ). but in the S2 .. i have to use Edge to be able to access the internet ( the mobile network mode must be set to GSM only ). whenever i switch the network mode to GSM\WCDMA auto , the 3g icon appears but when it tries to connect to internet, the phone automatically switch to Flight mode and i loose the network signal. and this happens all the time. till now i am only able to connect to the internet by switching the mobile network mode to GSM only which only uses Edge network .
i have tried every possible thing to resolve this issue but nothing worked for me. please help
Click to expand...
Click to collapse
Hi, very similar issue here.
For this four days since I have got my GS2 everything was just fine. The data connection and 3G speed was great. Yesterday, all of the sudden all got crappy. Could not display any web pages. It starting to display page but after few seconds pop-up window appear which say "Data connectivity problem. The server failed to communicate. Try again later"
Interesting that my gmail, market, xda app working fine as normal.
I'm in Ireland on O2 now.
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Can someone help to solve the problem, please. Is it possible that something with the hardware is wrong? Broken?
I'll perform the factory reset and will let you know.

i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.

omnia_owner said:
i just managed to flash my device with the latest EXE1 dated May 3.
and i am still facing the exact same problem.
Click to expand...
Click to collapse
Maybe we should ask for replacement...

I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.

Hassanalaa said:
I have same issue, and for Ihrrob, your other application are working fine because what i noticed on my mobile that 3G & 2G connection is there but not permenant that's why WIFI hotspot always disconnect and VOIP applications are not working.
Click to expand...
Click to collapse
You are right the 3G/2G connection is there but not permanent.
If I press the Internet icon the home page, which is 'Google' appears (sometimes) immediately. I think this is because the page is very light. If I try to open a regular page it loads 1/3 of the content or nothing.

i just hope it is a software bug not a hardware problem

Type on the dialpad *#*#4636#*#* and force the phone to HSDPA only on the dropdown menu. This is a hidden menu on the phone.

Isn't this carrier related?

amtrakcn said:
Isn't this carrier related?
Click to expand...
Click to collapse
Unfortunately not.
I have spoke to the rep in the store. They reset all settings for me but it didn't help.
Just to double check if he wasn't wrong I've put the sim card in to my N900 and all data worked fine.
Bad, bad...

omnia_owner said:
i am from saudi arabia and i am using Mobily network.
mobily is using HSDPA network as well as Edge network.
i did a software reset and still the same issue.
phone information:
Baseband version I9100XXKDH
Kernel version 2.6.35.7--I9100XWKDD-CL161513
Build Number GINGERBREAD.XWKDD
Click to expand...
Click to collapse
I'm on Mobily network in Riyadh, and 2G/3G is working fine for me. I stay on 2G most of the time to save battery, but have tested 3G and got around 3mbps.
I have the same Baseband, Kernel and Build number (rooted)
Are you using "Market Enabeler"? It can change your APN settings, and you need to restore the provider setting.

just rooted my device.
still same weird issue.
issue again: simply whenever my device tries to connect to H+ , the device automatically enters flight mode and automatically disable flight mode so that the signal bars come back without H+ and when i check back the saved APN i see nothing there ( thought i was there before ). and this strange behavior disappears when i switch the mode from GSM/WCDMA auto TO GSM only .. after i do this the device connects regularly to Edge network and i can browse the net.
so basicaly for me i will be only able to use the device on Edge instead of HSDPA or 3G.
im really hoping for help from here because i don't think i will find any help outside of this expert community.
regards

try to make it on obligatory 3G (WCDMA only) and check if the problem still there ..

still same problem juffo
i have noticed that another post are poping up talking about almost the same issure.
i hope a new firmware will fix this

[Q] Nexus 4 Radio - No 3G/HSPA Signal

I've not had a 3G/HSPA signal on my N4 for a while now. Trouble is I don't know exactly when it happened as I'm generally on either WiFi at home or at work, where I know I can only get Edge.
I've tried the usual check the APN, *#*#4636#*#* and nothing's jumping out at me (if I tell it to use WCDMA only I get no signal at all).
I'm wondering if it was the 4.2.2 udpate and wonder if I've got the wrong radio - so the question is does anyone know what radio I should have on my N4? I'm in the UK on Vodafone, but I got the phone from the Play Store.
I've tried searching but the N4 seems to have had so many signal issues it's difficult to sift out the relevant stuff
I'm not rooted but I'm happy to do it if needed. Already tried a factory reset so nothing to lose!
Cheers,
Dave

have you tried a different sim card? thete isnt a specific radio per region, so thats not a problem.

simms22 said:
have you tried a different sim card? thete isnt a specific radio per region, so thats not a problem.
Click to expand...
Click to collapse
Yeah, sorry, forgot to say. I tried the wife's SIM (different operator) and same issue, only got a 2G signal.
I was thinking it might have been an issue when they updated it to remove the LTE "feature"

Even i have the same problem . I am from India and also have tried a couple of sim card . Im not able to get 3g signal at all . Anyone pls help....

i have the same issue solved whit RMA my first nexus 4 was defective, my new nexus 4 changed in warranty now works well
3G/HSPA networks

participles ipntsly
I started having the same issue today in Atlanta. Had another T-Mobile HSPA phone sitting next to mine with 4 bars while I was on Edge. My N4 is < 1 week old and seemed to be OK but now I can't get it on anything other than Edge.
I've checked my APN settings, reset the radio, turned data on/off and reset the phone with no luck.
Any advice?

Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.

gtgeek said:
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
Click to expand...
Click to collapse
This worked for me.. thanks

I am having the exact same problem as Dave. My n4 has just stopped connecting to WCDMA (H).
I have tried re entering my APN's, Turning on/off mobile network, Airplane mode, rebooting and removing the SIM. From the test menu I have tried WCDMA only but I lose my signal completely and go to emergency calls only. If I use either GSM only or WCDMA preferred I can get a 2G connection but nothing more and when on WCDMA preferred it can lose connection completely as well.
I am also with Vodafone UK.

solution for this
Guys....even I had the same problem.....but was able to solve it.....
Go to settings >apps>all >Google framework services in this disable it and clear data and again enable it....
Enjoy 3g once again ....it worked for me

caka said:
Guys....even I had the same problem.....but was able to solve it.....
Go to settings >apps>all >Google framework services in this disable it and clear data and again enable it....
Enjoy 3g once again ....it worked for me
Click to expand...
Click to collapse
Thank you! A few seconds after doing this my N4 connected to 3G!

I have tried what solutions were posted here but everytime I switch from 2G to 3G in the menu I lose signal on my phone..

gtgeek said:
Update: Just got mine working, here is what I did.
Wasted 20 mins talking to Google and T-Mobile. (I don't recommend this step.)
Type in *#*#4636#*#*
Scroll down and change 'WCDMA Preferred' to 'WCDMA Only'. At this point my bars switched from Edge to HSPA.
Now, undo the change and put it back on WCDMA Preferred. Make sure it still has a 3G or an H next to your bars.
Exit and enjoy the fast phone.
Click to expand...
Click to collapse
I tried this as soon as I put WCDMA preferred I lose signal, I have tried doing this in several locations as I live in the country, tried at my school where my friends get H+ and I still lose connection. tried going back to stock still the same issue

Can someone fixed this problem? "WCDMA only" mode make my N4 lost signal.
Sent from my Nexus 4 using XDA Premium 4 mobile app

Getting bars on 'GSM only'
I have got the same issue on my Nexus 4, and I still don't understand how it happened in the first place. I updated a bunch of apps before going to bed and remember waking up to no signals on my phone.
Currently I only receive signal when I go *#*#4636#*#* and set it to 'GSM only'. Any other configuration (WCDMA preferred, WCDMA only, etc) results in loss of signal.
I have tried the following with no luck:
1) Restored Factory Settings
2) Installed an older version of android
3) Flashed multiple radios
4) Steps listed on this thread
Can anyone help me out with this?
Thanks

Network Mode not working

On my K3 Note, I can't pick preferred network mode on ANY rom/firmware.
I've tried everything, but it always sets the default preference which is 4G>3G>2G.
What I need though is permanent 2G and I can't set it this way. (4G signal is weak on my operator and then it keeps switching between 4G and 2G over and over)
Is there any way to entirely disable or block 4G on a phone so it will never set that mode again?
Any help would be appreciated!

Any help guys? No one knows what could be the issue?
I tried using the *#*#4636#*#* code and set the "GSM Only" but it still doesn't work.
Is anyone else having the same issue?
Edit:
Also what I've noticed is that while using CyanogenMod (atm), it stays on 2G until I turn the screen off. Then it goes back to 4G.
After turning the screen back on it then goes back to 2G again.

same problem here when dialling number it said invalid MMI code and when switching to 4g the other network appear no signal.. hope someone here have solution. i try several roms but same problem issue.

Well after a lot of fiddling, it seems it works on the stock firmware, but the mobile operator as himself has quite troubling network.
But I think we are slowly coming to a conclusion..

Big problem with 2G

Hi everyone !
Lately I went to a place were 3G/4G was not reachable and it is there that i noticed that my brand new Moto X play couldn't get any connection in 2G (GSM) mode even if the place was fully covered with 2G/EDGE (GSM)...
In 3G/4G there is no problem only on 2G (GSM).
I tried in the settings to put 2G (GSM) only and I can not get any signal even now that i'm back home ....
I tried a factory reset from the recovery it did not work :crying: Do you have an idea on how to solve that problem ?
I also tried to use the sim card with another phone in 2G (GSM) and there it works fine with maximal signal ....
Thanks ! :laugh:

Hallo,
I did a test and I got the same "problem".
Turned 4G into 3G...no problem.Still connected..
Turned 3G into 2G....no signal.
Turned 4G into 2G..no signal.
You can try to switch networktype in *#*#4636#*#*
No time for me now....I will try it later on the day.

hostel666 said:
You can try to switch networktype in *#*#4636#*#*
Click to expand...
Click to collapse
I just tried it and turned the networktype to "GSM only" then i got no signal just like before. If i try to use another type like CDMA/GSM it connects to 3G and works but still the problem with the GSM/2G....

Hi guys. I'm not experiencing this problem on my XT1562. switching between bands is fine and working on my device. What kernels are you guys using?

I'm using the stock kernel, I just flashed the OTA (6.0.1) from the stock recovery

Same Problem, more information
For my Moto Play X I have a very similar problem:
4G works, but 3G and 2G do not. If I'm connected to a 4G network, I see that there is reception and can use all data transfer functions. But when I want to do a call, I get a timeout. When I'm in a place where there is no 4G network available, I see that I don't have signal - but the network is shown in the list of available networks for manual selection.
As I have a dual SIM variant (stock ROM, not a custom modification or "upgrade") my second SIM does work like a charm. I tried now and swapped the SIMs - and it seems that just the SIM1 slot is having those problems. The same SIM also works perfectly in the second SIM slot.
I also tries to reset just the network settings (an option provided by the stock ROM) but this didn't change anything.
Next step I'm currently working on is doing a factory reset - will take a while until backup and restore will enable me to see the real result. I'll keep you up to date....
UPDATE: factory reset didn't change anything - will send phone to repair now. :,-(

UMI Super 3G instead of 4G

Hi,
did anyone using Umi Super have any problems with using 4G at 800MHz? Im on giffgaff and even though Umi Super is supposed to work at 4G under 800MHz (thats what the specification states) i cant manage to make it work. I have perfect 4G coverage, 4G sim, 4G tariff, even gave my sim to a friend with S7 edge and it worked on his phone. Maybe new update will fix that? I tried with different sim from different operator (LYCA) and it works but 4G in LYCA is at 2100MHz so I didnt really check the 800. I tried everything and still nothing. Did anyone have similar problem?

I actually bought 2 phones of the same model so I decided to check if 4G worked on the other one and as I put the sim card in I just remembered something and realized same thing happened with my phone. When I put the SIM card in for the first time it DID automatically go to 4G, ok, when I looked for available networks it found O2 4G, granted BUT!!! when i got to "preferred network type" there is only 3G to pick, and THE MOMENT I PICK IT there is not possible to go back. Every network I find from that moment is only 2G or 3G. Now i reckon that a software problem right? See attachments

It is a software bug and I think I sort it out after flashing the phone. For now I sorted out the problem using Networks app by Philipp Mangalov and switching network to LTE/GSM auto

Well it seems the data part of the UMI SUPER is not so super, is it? I face a similar problem but worse. The 4G band of 800 doesn't work(despite being advertized by UMI as supported) but luckily the band of 2100 works without any issues. The problem comes when I'm out of 2100 band coverage and phone must switch to 3G - then I lose all data connectivity completely. So basically whenever I'm out of 4G 2100 coverage(which is often) I am without any connectivity! Anyone facing the same? Solution?

Indopilot said:
Well it seems the data part of the UMI SUPER is not so super, is it? I face a similar problem but worse. The 4G band of 800 doesn't work(despite being advertized by UMI as supported) but luckily the band of 2100 works without any issues. The problem comes when I'm out of 2100 band coverage and phone must switch to 3G - then I lose all data connectivity completely. So basically whenever I'm out of 4G 2100 coverage(which is often) I am without any connectivity! Anyone facing the same? Solution?
Click to expand...
Click to collapse
I only have 3G and the phone shows that I have internet, but when I try to actually use the data it just says no connection on apps.

zbysogi said:
Hi,
did anyone using Umi Super have any problems with using 4G at 800MHz? Im on giffgaff and even though Umi Super is supposed to work at 4G under 800MHz (thats what the specification states) i cant manage to make it work. I have perfect 4G coverage, 4G sim, 4G tariff, even gave my sim to a friend with S7 edge and it worked on his phone. Maybe new update will fix that? I tried with different sim from different operator (LYCA) and it works but 4G in LYCA is at 2100MHz so I didnt really check the 800. I tried everything and still nothing. Did anyone have similar problem?
Click to expand...
Click to collapse
I don't have this issue at all. My UMi Super connects perfectly to my 4g network under 800MHz without an issue here in Uganda. You can install the MTK Engineering app from the play store and check the band compatibility on ur device and you can also set the mode using the same app under android settings.
You could also try updating to the latest OTA which is 20160810 or the one before it by downloading the files from forum post here and saving them to ur phone and updating manually if you don't have the current OTA

sachak said:
I don't have this issue at all. My UMi Super connects perfectly to my 4g network under 800MHz without an issue here in Uganda. You can install the MTK Engineering app from the play store and check the band compatibility on ur device and you can also set the mode using the same app under android settings.
You could also try updating to the latest OTA which is 20160810 or the one before it by downloading the files from forum post here and saving them to ur phone and updating manually if you don't have the current OTA
Click to expand...
Click to collapse
GravityBox is a perfect solution for this problem. You can set up an icon in notification bar allowing You to toggle between 2G/3G/4G

zbysogi said:
I actually bought 2 phones of the same model so I decided to check if 4G worked on the other one and as I put the sim card in I just remembered something and realized same thing happened with my phone. When I put the SIM card in for the first time it DID automatically go to 4G, ok, when I looked for available networks it found O2 4G, granted BUT!!! when i got to "preferred network type" there is only 3G to pick, and THE MOMENT I PICK IT there is not possible to go back. Every network I find from that moment is only 2G or 3G. Now i reckon that a software problem right? See attachments
Click to expand...
Click to collapse
same problem

This is indeed a software issue, one I have come accross many times - using an app to toggle between the service types is the best workaround!
There are many apps that work to resolve this, some great ones have already been mentioned.

TerryWebbs said:
This is indeed a software issue, one I have come accross many times - using an app to toggle between the service types is the best workaround!
There are many apps that work to resolve this, some great ones have already been mentioned.
Click to expand...
Click to collapse
Could you tell me some app that resolve this?
Thanks

I've got a UMI Super and had this issue as well:
try this app:
Network by Philipp Mangelow
https://play.google.com/store/apps/details?id=de.mangelow.network

4g Umi Super on Giff Gaff
You need Giff Gaff settings in access point name. If you try and use O2 4g it doesn't work even though Giff Gaff uses O2 network. Settings are really easy to input but MUST be Giff Gaff not O2.
zbysogi said:
I actually bought 2 phones of the same model so I decided to check if 4G worked on the other one and as I put the sim card in I just remembered something and realized same thing happened with my phone. When I put the SIM card in for the first time it DID automatically go to 4G, ok, when I looked for available networks it found O2 4G, granted BUT!!! when i got to "preferred network type" there is only 3G to pick, and THE MOMENT I PICK IT there is not possible to go back. Every network I find from that moment is only 2G or 3G. Now i reckon that a software problem right? See attachments
Click to expand...
Click to collapse

There is a fix on rooted phones by using GravityBox and switching between 2G/3G/4G
Thread can be closed.

4G on a Umi Super on GiffGaff.
zbysogi said:
There is a fix on rooted phones by using GravityBox and switching between 2G/3G/4G
Thread can be closed.
Click to expand...
Click to collapse
All that's needed is GiffGaff settings inputing manually. Very easy to do. O2 settings that the phone recognises when a GiffGaff sim is used WILL NOT WORK. The Network is O2 but the APN settings for GiffGaff are totally different.
All you guys that think you know what you're doing obviously don't.
No need to Root or use GravityBox or any other App.

Maz Jones said:
All that's needed is GiffGaff settings inputing manually. Very easy to do. O2 settings that the phone recognises when a GiffGaff sim is used WILL NOT WORK. The Network is O2 but the APN settings for GiffGaff are totally different.
All you guys that think you know what you're doing obviously don't.
No need to Root or use GravityBox or any other App.
Click to expand...
Click to collapse
Well said. I just shake my head in despair when I see how totally clueless people try to be teachers and Internet gurus with very limited knowledge about the task at hand. These comments should come with warning stickers.

For those who want to be able to switch between 3G/4G and LTE only, use this nifty little APK that I've attached below. It will allow you to enter engineer mode without using the dial code.

Hi
This is a bug implemented in Android 7.0.
I had the same.
1 Just force in your parameters 2G/3G networks
2 wait for network authentification (no more excalamtion mark)
3 go back to 4G
Every thing will be OK to next switch off or plane mode.
Rgds,

LTE band 7 (2600) not working
I recently received my new Umi Super and updated to the last firmware V7.01_20170413, everything works fine except for the 4G. I live in an area where band 7 (2600) is available but the phone can't connect to it. Of course, my preferred network type is set to 4G/3G/2G (auto).
I read a lot about the issue on the internet but I can't find a solution.
I checked the BandMode on the phone by dialing *#*#3646633#*#*, band 7 is included and checked. However, when I tried to remove the other LTE bands and keep only band 7, I got a message explaining that the list can't be empty ("Failed. The band is changed from not null to null, it is illegal"), though the list was not completely empty because band 7 was still selected.
Also, I tried to change the radio band by dialing *#*#4636#*#*, but process com.android.phone stopped working when I pressed "select radio band", even after I cleared cache in phone and sim apps.
Can anyone tell me how to fix the problem and get connected to 4G.
BTW, Network by Philipp Mangelow is not available anymore. Switching between 3G/2G and 4G/3G/2G settings doesn't fix the issue. I tried the giffgaff settings, but the APN gets deleted as soon as I try to save it.
Thanks

bemo00 said:
I recently received my new Umi Super and updated to the last firmware V7.01_20170413, everything works fine except for the 4G. I live in an area where band 7 (2600) is available but the phone can't connect to it. Of course, my preferred network type is set to 4G/3G/2G (auto).
I read a lot about the issue on the internet but I can't find a solution.
I checked the BandMode on the phone by dialing *#*#3646633#*#*, band 7 is included and checked. However, when I tried to remove the other LTE bands and keep only band 7, I got a message explaining that the list can't be empty ("Failed. The band is changed from not null to null, it is illegal"), though the list was not completely empty because band 7 was still selected.
Also, I tried to change the radio band by dialing *#*#4636#*#*, but process com.android.phone stopped working when I pressed "select radio band", even after I cleared cache in phone and sim apps.
Can anyone tell me how to fix the problem and get connected to 4G.
BTW, Network by Philipp Mangelow is not available anymore. Switching between 3G/2G and 4G/3G/2G settings doesn't fix the issue. I tried the giffgaff settings, but the APN gets deleted as soon as I try to save it.
Thanks
Click to expand...
Click to collapse
You may try to force 3G and then try to force 4G
You may try to user another IMEI number from a UMI device with 2600 support (of course backup/write down the original one before just in case)
http://www.ucc.co.ug/data/imei/2
After the update to Nougat 7.x how long does it take to do a full recharge?
Do you still have fast charge feature (< 1 hour) or do you lost it like all users reported so far?
What about your GPS? Do you have a fast fix after cleaning history and is it reliable (not losing signal often?).

SimurghXDA said:
You may try to force 3G and then try to force 4G
You may try to user another IMEI number from a UMI device with 2600 support (of course backup/write down the original one before just in case)
http://www.ucc.co.ug/data/imei/2
After the update to Nougat 7.x how long does it take to do a full recharge?
Do you still have fast charge feature (< 1 hour) or do you lost it like all users reported so far?
What about your GPS? Do you have a fast fix after cleaning history and is it reliable (not losing signal often?).
Click to expand...
Click to collapse
Is it safe to change the IMEI number? and where can I find another number for a UMI device?
GPS is working fine, it fixes pretty fast, but I'm not sure about interruption in the signal because I haven't used it enough yet