Lumia 950 won't turn on - Microsoft Lumia 950/950 XL

After two weeks since i got it,yesterday when the battery was about 20% the phone turned off and it doesn't come back to life,when i plug the charger in or i connect it to my pc it virbrates every minute for a while but nothing happens,i tried the hard reset and still nothing happens,please help,thanks.

Try holding power and volume up for around 10 seconds to see if it will reboot.

Stephen said:
Try holding power and volume up for around 10 seconds to see if it will reboot.
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It vibrates once but still nothing happens

You may have to send back. Sounds like it could be a hardware fault.

I had a Lumia 625 that was doing the something similar. Taking the back off and replacing it worked as temporary fix.
I think it was the switch and button not quite lining up, but slotting in a small piece of plastic above the switch cable fixed it.

Related

Device dead?

My Polaris seems dead.
No response with the following key combination:
# power button
# reset button
# reset + ie + mail buttons (Hard Reset)
# reset + camera buttons (bootloader)
I removed the battery during 1 hour.
I have no led indication when I connect the device with power adapter.
What can I do?
I have the same problem with my phone from time to time. When I push the soft restart button nothing happens. When I plug it in no led light, or it flashes red. Which means battery is less than dead.
What I find that works for me when this happens is to plug the phone in, and keep pushing the soft reset button while hitting the power button at the same time. You will eventually get that vibrate you do when the phone powers on.
Thats at least what has worked for me for the past few months with my vogue. Give it a shot, nothing to loose Good luck
wrymslayer said:
I have the same problem with my phone from time to time. When I push the soft restart button nothing happens. When I plug it in no led light, or it flashes red. Which means battery is less than dead.
What I find that works for me when this happens is to plug the phone in, and keep pushing the soft reset button while hitting the power button at the same time. You will eventually get that vibrate you do when the phone powers on.
Thats at least what has worked for me for the past few months with my vogue. Give it a shot, nothing to loose Good luck
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I tried your suggestion but without success.
The battery give normal 3,7 VDC.
waterpolo said:
I tried your suggestion but without success.
The battery give normal 3,7 VDC.
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Happen to me too last month, every combination with no luck.
Thanks god my son was throw the phone to the floor. And suddenly the phone is back from the dead..
Maybe some of your hardware is not really tight up each other. Specially the power button.
vellowax said:
Happen to me too last month, every combination with no luck.
Thanks god my son was throw the phone to the floor. And suddenly the phone is back from the dead..
Maybe some of your hardware is not really tight up each other. Specially the power button.
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Click to collapse
Thanks for the advise, but smashing the wall didn't give any life back.
I have dismounted the phone and found nothing strange.
I have to say good bey to my phone and all the incredible ROM builders on this forum.

Stupid stupid mistake!

I think I have fried my Nexus 7.... didn't even think about what I did how stupid am I....
I decided to wire up a Hella connector to a USB cable the idea being to plug it into my phone for charging on the road... I then had a not so smart idea to use my OTG cable to connect the USB A connector to my Nexus 7 to see if it worked...
Nexus 7 booted past the bootloader and then nothing.... I realised then how stupid I had just been...and still nothing...
Presumably I've run a shed load of power down one of the data line..... what a fool.....
ARGH!!!!!!! anything I can possibly do to salvage it.... please!! :crying::crying::crying:
you could try something ASUS support told me, press all buttons (volume + & -, power) for 30 seconds, and if it won't boot after that, you should get a RMA
chiwou said:
you could try something ASUS support told me, press all buttons (volume + & -, power) for 30 seconds, and if it won't boot after that, you should get a RMA
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Click to collapse
Going the RMA route would be costly. If it is dead, he'd be better off just bring a new N7.
Sent from my Nexus 7 using Tapatalk HD
Thanks for the suggestion but no it hasn't worked...
I've had the N7 plugged into the charger for the last 30 minutes or so and when I went back to it the screen backlight was on slightly (you can see if you look at the screen from the side)... but the whole unit was really really hot... I've obviously disconnected it but now can't get the thing to turn off, if I hold down the power button the screen flicks off but then back on.
:crying::crying::crying::crying:
najaboy said:
Going the RMA route would be costly. If it is dead, he'd be better off just bring a new N7.
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I would think that "broken displayā€¯ units on eBay/CL probably have working mobos and batteries, as the owners are trying to dump them because of the broken screen. But, buying used is a crap shoot.
Nice that Google is selling N7s at cost (or even a loss) - but it does mean that any oem component replacements will be a significant fraction of the original price.
I was reading in Play Books when my N7 shut down due to low battery. I plugged it in and it wouldn't charge or boot and I noticed a faint light bleed and faint dots streaming from right to left on the display. I tried things like holding the power button for 30 seconds to reset, holding vol down and power to try to get to recovery, but it wouldn't take. Finally, with it plugged in, I held down the power button for just about 10 seconds and backlight and dots stopped. A few seconds later without pressing anything, it booted up. It would start to charge, but if the screen timed out, I was back to the earlier state and it wouldn't come on. So I got it started again and immediately went to developer options and checked Stay Awake while plugged in. Eventually the charge built up and I'm back to normal, at least my N7 is normal. I only mention this because the OP talked about the faint backlight and it may be worth trying.
busterdan said:
Thanks for the suggestion but no it hasn't worked...
I've had the N7 plugged into the charger for the last 30 minutes or so and when I went back to it the screen backlight was on slightly (you can see if you look at the screen from the side)... but the whole unit was really really hot... I've obviously disconnected it but now can't get the thing to turn off, if I hold down the power button the screen flicks off but then back on.
:crying::crying::crying::crying:
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Click to collapse
A standard hella charger outputs 5V at 2A which is the same as your N7 original wall charger.
I doubt your problem came from the charger, it might be softbrick at an unfortunately moment.
I came across a similar problem when i was editing a custom kernel.
If you tried every method to shut down the device and failed do the following:
1. Open the case (it's quite easy to open with a plastic card)
http://www.ifixit.com/Guide/Installing+Nexus+7+Battery/9895/1
2. Unplug the battery and hold the power button 30 seconds (with the battery detached)
3. Let it soak for 10 minutes
4. Reconnect the battery and close the lid.
5. Put your nexus 7 in the wall charger, and you should see the battery bar on the screen.
After that, let it charge a few minutes and boot the device.

Phone not turning on and led flashing rapidly

I just flashed MOAR rom on my phone a few days ago and everything was working perfectly then while at work I pulled my phone out of my pocket and noticed my case had slipped off and was holding the power button down. After fixing the case I tried to unlock my phone and nothing came up on my screen. I held down the power button and the only thing that happened was my LED indicator is flashing green rapidly and at different brightness. Then I pulled the battery and left it out of my phone for 2 hours and still the only thing that is happening is the LED. When I plug it into my computer without me hitting the button the LED is flashing. It wont boot into recovery and I don't want to send it in and them find a custom rom on it so any help would be greatly appreciated.
7
Mjordan88 said:
I just flashed MOAR rom on my phone a few days ago and everything was working perfectly then while at work I pulled my phone out of my pocket and noticed my case had slipped off and was holding the power button down. After fixing the case I tried to unlock my phone and nothing came up on my screen. I held down the power button and the only thing that happened was my LED indicator is flashing green rapidly and at different brightness. Then I pulled the battery and left it out of my phone for 2 hours and still the only thing that is happening is the LED. When I plug it into my computer without me hitting the button the LED is flashing. It wont boot into recovery and I don't want to send it in and them find a custom rom on it so any help would be greatly appreciated.
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I am assuming it won't go into download mode either? Try holding the power button in for at least 30-40 seconds.
Tulsadiver said:
7
I am assuming it won't go into download mode either? Try holding the power button in for at least 30-40 seconds.
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No, I've tried holding just the power button for a minute or trying to go into either download or recovery mode and got nothing.
Mjordan88 said:
No, I've tried holding just the power button for a minute or trying to go into either download or recovery mode and got nothing.
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Try the same thing with the charger plugged in.
"Try holding down the power button for 1 minute with the charger connected. If this doesn't present the screen, try holding the power button AND both volume buttons at the same time. This should bring up a menu. There should be an option for reboot or force reboot"
Tulsadiver said:
Try the same thing with the charger plugged in.
"Try holding down the power button for 1 minute with the charger connected. If this doesn't present the screen, try holding the power button AND both volume buttons at the same time. This should bring up a menu. There should be an option for reboot or force reboot"
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Click to collapse
Thanks for trying to help, I've tried holding both volume and power button for a minute and nothing. After having it plugged in for a few minutes my battery started to get warm.
Mjordan88 said:
Thanks for trying to help, I've tried holding both volume and power button for a minute and nothing. After having it plugged in for a few minutes my battery started to get warm.
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Click to collapse
Just something I found while looking for answers. At least your battery is getting warm. That is better than the alternative.
Tulsadiver said:
Just something I found while looking for answers. At least your battery is getting warm. That is better than the alternative.
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For just a second my computer said the USB device malfunctioned but now it's gone again.
Mjordan88 said:
For just a second my computer said the USB device malfunctioned but now it's gone again.
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Click to collapse
Are you using the original data cable? Try a different USB port maybe?

Black Screen Unresponsive

I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Click to expand...
Click to collapse
can you boot to recovery or fastboot?
what button combinations u tested?
Geeks Empire said:
can you boot to recovery or fastboot?
what button combinations u tested?
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I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
Firegrill said:
I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
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Click to collapse
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
Geeks Empire said:
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
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Click to collapse
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
Firegrill said:
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
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Click to collapse
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
bingnune said:
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
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Click to collapse
Lol disabling the bixby button in software does not mean you can't trigger download mode. That level of software has no idea what packages you disabled ?
Did you have Substratum themes applied before updating?
Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Click to expand...
Click to collapse
Happened with me last night, bunch of updates and then black. I was gonna send to warranty, then someone told me Power + Bixby + Vl down and it worked. How can I find out what did it
When I called Samsung, they were clueless how to get it started again as we walked through all the button combinations they had. It was fully charged when it stopped working, both times. The second time it took me a few days of trying on my own, calling, Samsung and then going into their repair store.
They took it back to work on it after I explained what was going on. He tried several things and came out and told me it may need a replacement but wanted to try one more thing. Hours later, he came back and said he hooked it up to a charger and it had been dead. Once it started charging, it showed the green battery, lightning bolt and blinking circle. It still didn't start normally, but the three button combo worked at around 20%. I'm not sure if he tried before that, but it came back on.
I've discovered that my handset is extremely sensitive to cold temperatures and shuts down. I'm in the Midwest and have been working outside in a tent like structure. I listen to music, books, or podcasts while I'm working. Many times, I will put my phone on a shelf while charging but still listening. The phone shuts off and first I have to wait for it to warm up, then it has to drain the fully charged battery, and then I start charging it again. After the first time on my own, I did the button combo right after it started taking a charge and it worked.
I'm not sure if a replacement phone is the way to go, because if this is common on the S8, I might end up with another dud that would just frustrate me more. I like the phone, but this quirk is annoying.
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
S8 Black Screen
Is the green light staying on? This happened to me on one of the many shut down times I experienced. I think I narrowed it down to my phone not liking cold temperatures, but I don't know if that is your phone's issue. It hasn't happened since last winter, so I haven't needed to do any of this for quite some time, but I'm trying to remember all of the steps I took.
I'm gonna suggest getting the battery drained back down to zero. In order to drain the battery when it's black screened, I kept trying all the button combos repeatedly for, it seems like, maybe three or more days... I couldn't tell if it was dead on several of the occasions, but when I had an indication light, it went off after days of doing any and all button combos, just to drain what battery I could.
Once you do that, while keeping it out of any extreme temps, (if there have been any) then plug in the adapter that came with it, using a good quality USB-C cord and charge it again and see if the charging screen comes up. (The Fast Adapter Charger that connects with USB 3.o is the best to use. Samsung wanted me to use the original cord, but I have no idea where that is! I just used a good quality cord.)
If that doesn't do the trick, then it's not the same issue I had, and I wish you luck on finding out and getting it fixed! Don't forget to update the site for others to find out if your tricks work... (You can still try this, but it may be just to rule it out as a possibility.) Try draining it more than you first did, and then plug it in again to see if it takes a change.
If it is taking a charge again after draining and plugging in your power cord, wait until you get back up to at least 20% and then try the three button start (Bixby / Power / Volume Up at the same time) and make sure you hold them for up to 30 seconds or until it kicks on. One time, I think I held it for almost a full minute. But it did take the change, restarted on the three button combo restart, and didn't have any new issues from its down time.
If this works for you, come back and tell us! If not, come back and report what you try and what the results are.
I really hope that helps! Good luck!
bingnune
S8 with OtterBox case (and screen protector back in the box. It just interfered with my phone's touch screen responsiveness.)
ThetaShard said:
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
Click to expand...
Click to collapse
Sounds like a system problem, you can try to use the button to force a reboot, if there is no response, you can try to reinstall the system, if this still can not be solved, then you may need to replace the new screen, you can go to Witrigs to see Note 8 screen, they There is an original Note 8 Super AMoled screen for sale. The price is also relatively low.

Anyone have issues where the phone shuts off and will not come on or respond?

I had this issue before on the S3, won't charge, won't come on, no lights come on.
Ok by now roughly timewise, I would've gotten the S3 running again. Simply by doing different combinations of holding down power button and/either/or the volume up/down keys. Not sure why that would get it running again but it usually did. Alas, the Pro3 still sits silent... ugh I hope someone here has had issues like this before with mobile phones
Finally! Tried looking around online and i think it's what is called a Hard Freeze. Not sure what I did to cause that, but doing what is called a Power Cycle will do the trick. Which makes sense...unplug ur router, wait a bit, plug it back in, bingo. Same with your phone and a removable batttery. But if it's non-removeable you have to hold power and volume for up to 1 minute. Held down power and Up and boom, came on and went to recovery.

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