New/Stock Oneplus Two, unable to boot into recovery - OnePlus 2 Q&A, Help & Troubleshooting

Hey all, completely new to this forum and my Oneplus Two that I've had for a little over two weeks.
I recently got a OTA update for Oxygen 2.2.0 but I can't seem to install it. Everytime I download it and click the "install" option, the phone reboots (probably to go to recovery) but after a very brief splash screen and a vibration, it vibrates again and displays the standard boot splash screen, boots into the OS and offers me to download the update again.
I've done a little troubleshooting in the past two-three days and from what I understand, the phone doesn't seem to be able to boot into recovery or fastboot. I've enabled the advanced options in the "reboot" menu and when selecting "recovery" the phone reboots and does the same behavior described above. I tried powering off the phone and booting with the volume up button pressed (while pressing power) and the phone boots and displays a "Fastboot Mode" splash screen but it seems to hang there forever until I actually shut it off again and power it back on. Also, I've tried booting it into recovery from ADB, connected to my PC and I get the same behavior: brief splash screen with a vibrate and then the phone seems to reboot again normally.
I haven't tampered with the phone yet, it is brand new out of the box, not rooted and nothing other than simply installing a few games, Nova Launcher, changing the wallpaper and using it as you would normally use your phone.
Anyone has an idea how I could actually get the Recovery functioning on this phone?
Best regards and thanks in advance for any help!

redbay1 said:
Hey all, completely new to this forum and my Oneplus Two that I've had for a little over two weeks.
I recently got a OTA update for Oxygen 2.2.0 but I can't seem to install it. Everytime I download it and click the "install" option, the phone reboots (probably to go to recovery) but after a very brief splash screen and a vibration, it vibrates again and displays the standard boot splash screen, boots into the OS and offers me to download the update again.
I've done a little troubleshooting in the past two-three days and from what I understand, the phone doesn't seem to be able to boot into recovery or fastboot. I've enabled the advanced options in the "reboot" menu and when selecting "recovery" the phone reboots and does the same behavior described above. I tried powering off the phone and booting with the volume up button pressed (while pressing power) and the phone boots and displays a "Fastboot Mode" splash screen but it seems to hang there forever until I actually shut it off again and power it back on. Also, I've tried booting it into recovery from ADB, connected to my PC and I get the same behavior: brief splash screen with a vibrate and then the phone seems to reboot again normally.
I haven't tampered with the phone yet, it is brand new out of the box, not rooted and nothing other than simply installing a few games, Nova Launcher, changing the wallpaper and using it as you would normally use your phone.
Anyone has an idea how I could actually get the Recovery functioning on this phone?
Best regards and thanks in advance for any help!
Click to expand...
Click to collapse
That is the norm for fastboot, it doesn't go past that screen.
It may not make a difference, did you try to boot to recovery via Power+Volume Down buttons?

Greetings Khaos64,
Yes, I've tried booting with Vol-Down+Power but the phone does not start.
With volume-up+power, I get the Fastboot splash screen but the phone does not respond to any input.
I tried selecting "bootloader" from the reboot menu but I get the same thing: Reboots and after a second, the phone reboots again normaly and into OxygenOS.
Is there a way to verify if the bootloader or recovery is corrupt and maybe reflash the stock recovery onto the phone?
Thanks for your input!

You may just want to go straight to oneplus support since everything is stock and only 2 weeks they should be able to get you updated or replace it.
If you'd like to be more hands on... maybe something below can help.
So your phone isn't recognized/no commands acceptred from your computer when booted to fastboot?
Such as unlocking your bootloader and booting into twrp... "fastboot boot yourfilename.img" or maybe flashing it.
Make sure OEM unlocking is selected in Developer options.
If you can't do that then this may not work but is worth a shot.
http://forum.xda-developers.com/showpost.php?p=62973446&postcount=2
These may also be something to look into:
http://forum.xda-developers.com/oneplus-2/general/guide-unbrick-recover-oneplus-2-to-t3269543
http://forum.xda-developers.com/oneplus-2/general/oneplus-solution-hard-bricked-device-t3183449

I did try to contact Oneplus for support but I am not the one who purchased the phone. Long story short, it was a gift from my girlfriend that she bought off of someone. The phone was new in box and was a warranty replacement. I would have to contact the seller and go trough him for support unfortunately.
Thanks for the different suggestions!, I will fiddle around with it this afternoon while the kids are having their mid-day nap and I'll get back with the results
Thanks again for the help, it's greatly appreciated!

Hello,
I eventually started fiddling around with fasboot and tried unlocking the bootloader. This sent the phone into a bootloop where it would try to boot into recovery and reboot right away.
I found an article on how to restore the phone to Oxygen 2.1.1. It would wipe user data but I did it anyway and it actually did restore the phone and now I have a worling recovery.
Here is a link to the guide I used:
http://forum.xda-developers.com/oneplus-2/general/guide-unbrick-recover-oneplus-2-to-t3269543
Thanks again for the help in solving my issue

Congratulations hope you enjoy the phone
Sent from my ONE A2005 using Tapatalk

redbay1 said:
Hello,
I eventually started fiddling around with fasboot and tried unlocking the bootloader. This sent the phone into a bootloop where it would try to boot into recovery and reboot right away.
I found an article on how to restore the phone to Oxygen 2.1.1. It would wipe user data but I did it anyway and it actually did restore the phone and now I have a worling recovery.
Here is a link to the guide I used:
http://forum.xda-developers.com/oneplus-2/general/guide-unbrick-recover-oneplus-2-to-t3269543
Thanks again for the help in solving my issue
Click to expand...
Click to collapse
Glad one was able to help you do it. :good:

redbay1 said:
Hello,
I eventually started fiddling around with fasboot and tried unlocking the bootloader. This sent the phone into a bootloop where it would try to boot into recovery and reboot right away.
I found an article on how to restore the phone to Oxygen 2.1.1. It would wipe user data but I did it anyway and it actually did restore the phone and now I have a worling recovery.
Here is a link to the guide I used:
http://forum.xda-developers.com/oneplus-2/general/guide-unbrick-recover-oneplus-2-to-t3269543
Thanks again for the help in solving my issue
Click to expand...
Click to collapse
HI there,
I am having the exact same issue with my oneplus 2. Unfortunately i know almost nothing regarding these android thingy. I know it has been almost 2 years, would you mind guide me through the steps? I would appreciate it so much.
Thanks.

Related

Issue with Rooted Nexus

I rooted the Nexus a few days ago and everything was working fine had to do a reboot this evening but all it does now is sit at the Google padlock splash screen and it won't go any further.
I've tried going into the boot loader and running recovery but it just goes back to the Google padlock splash screen.
Is there anything I can do to resolve the problem and try and recover the Nexus or is it bricked?
Any help would be much appreciated.
Thans
Jon
This is "normal" behavior (the bootloader needs to be fixed). Just hold power until your tablet turns off and then you can turn it back on again. Other methods for accessing recovery still work, like the reboot menu of a custom ROM or an app that can reboot into recovery like Quickboot. If you can't get your tablet to boot correctly though, then while your tablet is connected to your running computer, try to enter recovery from the bootloader and it should boot into recovery.
http://forum.xda-developers.com/showthread.php?t=1766475 <- if u have tried everything on the tablet, and still not working, than this tool will solve ur problem, it install a stock version on it and data will be wiped
hope this help,
cheers
AZImmortal said:
This is "normal" behavior (the bootloader needs to be fixed). Just hold power until your tablet turns off and then you can turn it back on again. Other methods for accessing recovery still work, like the reboot menu of a custom ROM or an app that can reboot into recovery like Quickboot. If you can't get your tablet to boot correctly though, then while your tablet is connected to your running computer, try to enter recovery from the bootloader and it should boot into recovery.
Click to expand...
Click to collapse
Worked a treat once connected to the USB on my laptop and got into recovery and restored the Nandroid backup, then restored my data and system backup from Sunday with Titanium and was back up and running in half an hour.
Thanks

[Q] Rooted Nexus 10 Stuck in Bootloop, Please Help!

Hello all,
Any help with this would be seriously appreciated. I rooted my Nexus 10 a while back, maybe two years ago. I'm not very proficient with this stuff. Anyhow I decided to do the OTA upgrade to 5.0...I was concerned something would go wrong unless I went to stock first, but I read that the only thing that would happen is root would be removed.
Anyhow, the tablet appears stuck while booting. I see the Google screen first with the unlocked indicator on the bottom. A few seconds later is the Android logo on its back, a red triangle over it with an exclamation point and "no command" written below". It stays that way for a minute or so, tries to reboot and goes back to the no command screen. I can't even power off, when I try to do so it just powers back on by itself and ends up at the no command screen again.
I tried booting into recovery (power, volume up, volume down). My options from here are either Start, Restart Bootloader, Recovery Mode or Power Off. Every option I choose leads to the No Command Screen (except power off, which powers off). No idea what to do from here.
Any help at all would be appreciated. As you can probably tell I don't have much experience with this and just wanted to go back to unrooted stock. If you have advice, please be clear. I can follow directions well enough, just don't have much experience here. Thanks in advance.
Same here, bootloop.
Same thing here. A seemingly short download of Lollipop (even though I have 50Mbs internet). Installation, reboot, and now it loops endlessly. I can get to the bootloader or into Download mode, but that's all. Recovery mode just reboots. I was rooted and had TWRP installed. Other than that, I was running stock 4.4.4.
I've rooted all my devices, and installed various ROM's on several devices. I have the full ADB installation. I have the Nexus Root Toolkit installed. The problem is, the device will not show up under "Devices" on the computer itself. I've installed every USB driver there is (and uninstalled each one after it does not work, so no I do not have several USB drivers installed). Of course nothing shows up using "adb devices" either. Nexus Root Toolkit also cannot find any devices. I've read everything on this subject I can find, and there are no answers out there. Anyone have ANY ideas??
Thanks
Guys, if your device is connected in fastboot (try "fastboot devices") then you can flash roms or recovery (and then flash rom) from there. There are multiple threads with the same problems out there which were fixed. E.g: http://forum.xda-developers.com/nexus-10/help/bricked-t2948546
In my example, I flashed TWRP recovery from fastboot, then installed custom ROM from recovery (official ROM failed to install for some reason). Try this, it might help.
danweis said:
Same thing here. A seemingly short download of Lollipop (even though I have 50Mbs internet). Installation, reboot, and now it loops endlessly. I can get to the bootloader or into Download mode, but that's all. Recovery mode just reboots. I was rooted and had TWRP installed. Other than that, I was running stock 4.4.4.
I've rooted all my devices, and installed various ROM's on several devices. I have the full ADB installation. I have the Nexus Root Toolkit installed. The problem is, the device will not show up under "Devices" on the computer itself. I've installed every USB driver there is (and uninstalled each one after it does not work, so no I do not have several USB drivers installed). Of course nothing shows up using "adb devices" either. Nexus Root Toolkit also cannot find any devices. I've read everything on this subject I can find, and there are no answers out there. Anyone have ANY ideas??
Thanks
Click to expand...
Click to collapse
Go to Fastboot mode (pwr+both volumes), Than select recovery after a while an android with Exclamation mark appears which is a stock recovery screen. To access the stock recovery menu press and hold power than press one of the volume keys so the menu will appear. Than do a factory reset and clear caches. You can than reboot and wait for boot animation to finish (it wont take long this time) and you will boot.
If this doesnt work you can flash a stock factory image easily from fastboot again.
Aresmar said:
Go to Fastboot mode (pwr+both volumes), Than select recovery after a while an android with Exclamation mark appears which is a stock recovery screen. To access the stock recovery menu press and hold power than press one of the volume keys so the menu will appear. Than do a factory reset and clear caches. You can than reboot and wait for boot animation to finish (it wont take long this time) and you will boot.
If this doesnt work you can flash a stock factory image easily from fastboot again.
Click to expand...
Click to collapse
I also had the same problem... I followed these instructions and now my Nexus 10 can boot normally (it took a long time to boot).
Only problem is all my data was deleted.... stup*d f*cking sh*t!!!!!!!

[SOLVED] Bootloop. No recovery. Bootloader locked.

================================
Solution: http://forum.xda-developers.com/one...bootloader-locked-t3212187/page2#post63494201
================================
Hello,
This afternoon, I was preparing to flash Oxygen OS 2.1 through twrp but I wanted to make a backup first. Attempting to load up twrp by holding Vol- and Power, my OPT flashed the starting frame of the boot animation for half a second before turning off. This repeated every 5 seconds. I could still boot OOS normally at this stage.
I decided to reflash twrp so as to make the backups, but on attempting to flash it, I saw that my bootloader was locked. So into fastboot mode I went, but trying to unlock it, it did the same as trying to get into recovery. As soon as I sent the command, "fastboot oem unlock", the screen went dark, flashed the starting frame for the boot animation, and promptly when dark again.
I now can't boot up normally, nor can I enter recovery. I can access fastboot mode, but I can't seem to make any changes.
I've attempted to use this solution as well as several other similar ones with no success.
I've had my OPT since 17th of August with absolutely no signs of trouble until this afternoon.
To me, it seems like it could be a hardware issue, but I'd hope it would last more than 40 days.
Any suggestions?
Thanks.
----
x-post: whirlpool, reddit
The same just happened to me, wtf
Makrilli said:
The same just happened to me, wtf
Click to expand...
Click to collapse
What were you doing before it occurred? Perhaps we can work out the cause.
GusGold said:
What were you doing before it occurred? Perhaps we can work out the cause.
Click to expand...
Click to collapse
I'm not sure what I was doing, I was going to flash different ak kernel as my wifi didn't work.
HOWEVER
I read someone suggesting if you still have bootloop after trying the qualcomm recovery tool, try booting to fastboot and use: fastboot continue
my opt booted nicely to hydrogen os and after I shut it down it no longer bootlooped and I was able to get to recovery.
I'll post this to your reddit thread too, maybe it might help somebody one day, hopefully this works for you too
Makrilli said:
use: fastboot continue
Click to expand...
Click to collapse
Mate! that worked for me too!
However... It only seems to skip the bootloop for that power on. After power off, it returns to the boot loop. I also still can't unlock the bootloader and can't access recovery.
But at least it can boot into OS with fastboot continue!
Thank you.
Weird, after the first successful boot I rebooted and a chinese menu prompted me if I wanted to unlock the bootloader, and I did.
Maybe you should try different recovery packages.
But I'm glad to hear you at least got past the boot loop
Makrilli said:
Maybe you should try different recovery packages.
Click to expand...
Click to collapse
Can't flash a new one since the bootloader won't unlock :/
I guess the phone is in working order at the moment, I just can't let it get turned off without my computer next to me...
GusGold said:
Can't flash a new one since the bootloader won't unlock :/
I guess the phone is in working order at the moment, I just can't let it get turned off without my computer next to me...
Click to expand...
Click to collapse
Nono I mean different qualcomm recovery packages, the ones with MSM8994DownloadTool, I also replaced the stock recovery in the qualcomm package with twrp just in case if that matters
Makrilli said:
Nono I mean different qualcomm recovery packages, the ones with MSM8994DownloadTool, I also replaced the stock recovery in the qualcomm package with twrp just in case if that matters
Click to expand...
Click to collapse
Ahh, do you mind linking me to the one you used?
I think I used this: https://mega.nz/#!EsNQHKab!ifATzg4rxxBniPad0iyxANqlN8cZpUx2MVWaZgEhrD4
but it might have also been this: https://drive.google.com/file/d/0B14IjYN3PtxcSlJ5aGQxX3JERHM/view?usp=sharing
It's also worth mentioning I flashed both a few times before I tried the fastboot continue command so try both a few times and see if that helps, also I replaced the stock recovery with twrp in both recovery packages before flashing.
Edit: And best of luck, I'm rather confident your OPT is going to work properly again.
Boot Loop
I got the same problem.
Phone is rooted and i can't unlock it in cmd, just reboot itself when i try it.
The only way for me to even start the OPT is to (volume+ and power), to get to fastboot mode, then run "fastboot continue" twice in cmd.
If i reboot the phone it get cought in a boot loop where i can see the logo, reboots about every 2 sec.
Is there a solution for this? I've been searching 2 for two days now.
I don't care if i have to reset the entire phone.
p3wb said:
I got the same problem.
Phone is rooted and i can't unlock it in cmd, just reboot itself when i try it.
The only way for me to even start the OPT is to (volume+ and power), to get to fastboot mode, then run "fastboot continue" twice in cmd.
If i reboot the phone it get cought in a boot loop where i can see the logo, reboots about every 2 sec.
Is there a solution for this? I've been searching 2 for two days now.
I don't care if i have to reset the entire phone.
Click to expand...
Click to collapse
And I'm guessing you have tried the qualcomm recovery tool?
And I'm guessing you have tried the qualcomm recovery tool?[/QUOTE]
I got TWRP installed but its unreachable, volume- and power ends in boot loop.
I can´t install anything when the phone is locked.
I even tried a Factory reset, boot loop and no change when i got it up again.
p3wb said:
And I'm guessing you have tried the qualcomm recovery tool?
Click to expand...
Click to collapse
I got TWRP installed but its unreachable, volume- and power ends in boot loop.
I can´t install anything when the phone is locked.
I even tried a Factory reset, boot loop and no change when i got it up again.[/QUOTE]
Yeah but the qualcomm recovery tool that we discussed on the first page?
Sent from my OPT
Makrilli said:
I got TWRP installed but its unreachable, volume- and power ends in boot loop.
I can´t install anything when the phone is locked.
I even tried a Factory reset, boot loop and no change when i got it up again.
Click to expand...
Click to collapse
Yeah but the qualcomm recovery tool that we discussed on the first page?
Sent from my OPT[/QUOTE]
I finally got my OPT working again, tried Qualcomm recovery tool, wasn't able to complete the "MSM8994DownloadTool"
So i downloaded "A2001_14_A.03_150805" in a guide from technobuzz.net/unbrick-oneplus-2/
A similar but it does a entire wipe of the phone, nothing left at all. WARNING!
But i was okey with it.
Well the phone was in Chinese when it was all done but to change language was no problem.
I finally managed to solve it on mine. I had been cautious over the past weeks to not let it run out of battery or get turned off while away from my computer as
Code:
fastboot continue
was the only way I could get past the boot loop.
My core issue to solve was that I couldn't get it recognised as the USB Diagnostic 9006 under Ports in Device Manager. I installed the driver from here manually by right clicking the /qcser/x64/qcser.inf file and selecting install from the context menu. Then, I powered off my OP2. While only holding Vol+ (not power or Vol-), I plugged in my OP2 to the computer and it was finally recognised as the 9006. Then using the recovery tool from the prior link, it installed and rebooted my OP2. The moment of truth was when it rebooted and didn't enter a boot loop!
Then with the Chinese recovery prompt, I selected the top/first option and it brought me to the welcome/first setup screen of OOS.
It wiped the internal memory, and installed OSS 2.0.2 (don't know if coincidence or not as that was my prior OS as well). Now to install twrp and update to the latest OOS hopefully without a hitch.
Happy to finally know it wasn't a hardware issue like a failed eeprom or a dud nand controller as my prior phone (Samsung Note 10.1) died to a failed nand controller as well.
Will update with news of twrp and OOS, but I feel that should go smoothly now. Thanks to the others that helped in this thread too!
Yeap, all good!
Flashed official twrp through fastboot and batch installed OOS2 through 2.1.1 patches and SuperSU. Everything working like new!
Phew.
hi can one of you guys help me out? on teamviewer? mine is stock in the bootloop and i can only get it to boot up via fastboot continue. and i cant figure out how to get it to work. i would like to go back to complete stock and no root
best Martin
gamdiiii said:
hi can one of you guys help me out? on teamviewer? mine is stock in the bootloop and i can only get it to boot up via fastboot continue. and i cant figure out how to get it to work. i would like to go back to complete stock and no root
best Martin
Click to expand...
Click to collapse
Is it recognised as a USB Diagnostic 9006 in your device manager?
Hi GusGold No its 9008

Essential phone not booting after OTA update to Oreo. No recovery, bootloader locked

So, pretty much what the title says...I got the prompt to update to Oreo. Clicked install and left it. It does whatever it needs to do and after 2 hours of leaving it there it was just stuck on the boot screen. Tried to boot into recovery and no luck, it just remains on boot screen. I can access fastboot mode though.
Because the boot loader is locked, I can't install a custom recovery or anything. I tried everything I could in my own power before resorting to here. Any suggestions?
Did you hold the power button down until your phone completely powered off? I'm assuming you did. What you described isn't supposed to happen on a dual partition phone. If an update goes bad the phone is supposed to recover by booting from the other partition. If powering the phone down completely and then turning it back on doesn't allow you to boot I would honestly go straight to Essential Support since you didn't mod your phone or unlock the bootloader. I dealt with support via email and if nothing else they are definitely very responsive. They answer emails so promptly it was almost like being in a chat.
devon4786 said:
So, pretty much what the title says...I got the prompt to update to Oreo. Clicked install and left it. It does whatever it needs to do and after 2 hours of leaving it there it was just stuck on the boot screen. Tried to boot into recovery and no luck, it just remains on boot screen. I can access fastboot mode though.
Because the boot loader is locked, I can't install a custom recovery or anything. I tried everything I could in my own power before resorting to here. Any suggestions?
Click to expand...
Click to collapse
Hello
Tell us the status of your phone Did you solve the problem? Tell us the way I'm stuck in the same problem

HELP! OnePlus 6T Black Screen - Won't Boot

I successfully rooted the device and until recently I wanted to unroot the device, so I uninstalled Magisk.
However, after doing so my device rebooted into a black screen and the only response I got was a vibration when I tap the right side/edge of the screen or press the power button.
I tried pressing the Power button + Volume +/-, and was able to enter recovery and fast boot mode. However, I tried wiping cache, resetting, and formatting, my phone would still reboot into the same state.
When this problem occurred I had 30% battery and I also tried MSMDownloadTool for 6T, but my computer simply does not recognize the device. My device is only two weeks old.
Any help would be appreciated.
wahahah said:
I successfully rooted the device and until recently I wanted to unroot the device, so I uninstalled Magisk.
However, after doing so my device rebooted into a black screen and the only response I got was a vibration when I tap the right side/edge of the screen or press the power button.
I tried pressing the Power button + Volume +/-, and was able to enter recovery and fast boot mode. However, I tried wiping cache, resetting, and formatting, my phone would still reboot into the same state.
When this problem occurred I had 30% battery and I also tried MSMDownloadTool for 6T, but my computer simply does not recognize the device. My device is only two weeks old.
Any help would be appreciated.
Click to expand...
Click to collapse
Reflash the stock boot image.
Hi
TheKnux said:
Reflash the stock boot image.
Click to expand...
Click to collapse
Can you tell me how do you do that? Because I tried connecting my device I couldn't get my computer to recognize it. All I see in Device Manager was: LeMobile Android Device or something.
Thanks!
update
TheKnux said:
Reflash the stock boot image.
Click to expand...
Click to collapse
The problem kinda changed, as I tried to flash a stock fastboot rom onto the 6 following this tutorial: https://forum.xda-developers.com/oneplus-6/how-to/rom-stock-fastboot-roms-oneplus-6-t3796665
Now everytime it boot up its stuck at the Boot loader is unlocked warning screen.
wahahah said:
The problem kinda changed, as I tried to flash a stock fastboot rom onto the 6 following this tutorial: https://forum.xda-developers.com/oneplus-6/how-to/rom-stock-fastboot-roms-oneplus-6-t3796665
Now everytime it boot up its stuck at the Boot loader is unlocked warning screen.
Click to expand...
Click to collapse
PM me or hit me up on Telegram: TheKnux
wahahah said:
The problem kinda changed, as I tried to flash a stock fastboot rom onto the 6 following this tutorial: https://forum.xda-developers.com/oneplus-6/how-to/rom-stock-fastboot-roms-oneplus-6-t3796665
Now everytime it boot up its stuck at the Boot loader is unlocked warning screen.
Click to expand...
Click to collapse
https://forum.xda-developers.com/oneplus-6t/how-to/tool-6t-msmdownloadtool-v4-0-oos-9-0-5-t3867448
This will flash to phone back to completely stock and lock the BL.

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