Is your screen slightly raised near the power button? - Nexus 6P Q&A, Help & Troubleshooting

Is anyone's screen slightly raised up a bit near the volume and power buttons? Like maybe a few mm or less? This is my 2nd replacement, which also has this issue. I'm not sure if I should RMA again if others will end up like this. Is it normal, I would like to hear from others who have the 6P? If it won't fall off over time, I think I can live with it lol

Mine is not

staticx57 said:
Mine is not[/QUO
So its 100% flush with the aluminum? Can you please upload a picture so I can compare?
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Not mine, everything is normal.

Dejan92 said:
Not mine, everything is normal.
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http://imgur.com/YoKvgaG
This is what mine appears like from the side

oxxshadow said:
http://imgur.com/YoKvgaG
This is what mine appears like from the side
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I still don't see it.
Sent from my Nexus 6P using Tapatalk

oxxshadow said:
http://imgur.com/YoKvgaG
This is what mine appears like from the side
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Yes, i can see that at the top of the device glass is flush with metal rim, and on the side i raised 1mm, maybe less. But if you don't like it try to contact google and get new one again...

Dejan92 said:
Yes, i can see that at the top of the device glass is flush with metal rim, and on the side i raised 1mm, maybe less. But if you don't like it try to contact google and get new one again...
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Considering my first unit was like this, I doubt the next one will be much dramatically better. I can live with it, but I am worried that it might get worse over time.

Mine is not.

Related

Is your lens cracked?

I just looked at mine and it sure is!
I have a theory....
backdown said:
I just looked at mine and it sure is!
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If yours is cracked, remove it. I think the crappy cover is partly responsible for the picture quality issues of this phone.
Mine seems to be a crappy plastic. It even feels a bit weird...kind of rough.
The actual lens is a couple mm below the cover.
no but mine has a nick in it NO clue how it go there since its been in a case since day one
Yep. Mine's cracked..... or was... I removed it.
No idea how it got cracked. Phone has never been dropped or anything.
timdsmith72 said:
Yep. Mine's cracked..... or was... I removed it.
No idea how it got cracked. Phone has never been dropped or anything.
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Did picture quality change in either direction?
Pao23 said:
Did picture quality change in either direction?
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Yes, it got better. Mine was actually cracked in a Y shape and where all three segments met was right smack in the middle of the lens. Even so, it wasn't a HUGE difference, but was noticeable.
Mine's in perfect condition... no case, got it at the IO conference.
Haven't even been particularly nice to the EVO either, never been in a case.

FingerPrint/Power button

My fingerprint/power button is slightly slanted. I was wondering if this is just me or not. The button is lifted slightly from one end.
i.mac said:
My fingerprint/power button is slightly slanted. I was wondering if this is just me or not. The button is lifted slightly from one end.
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There's a data ribbon on one side that holds it crooked like that. this has already been brought up and pretty much all of them are like that (as far as I know) so I wouldn't be concerned about it.
live4nyy said:
There's a data ribbon on one side that holds it crooked like that. this has already been brought up and pretty much all of them are like that (as far as I know) so I wouldn't be concerned about it.
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You've been a real relief today. Thank you.
This is the first thing I noticed after taking it out of the box. Couldn't believe they wanted it to be like this.
Sent from my MB860 using XDA App
Crooked here as well. The first atrix I had seemed to be straight though. Kind of annoying. Also one side of the screen is slightly lower than the other.
eallan said:
Crooked here as well. The first atrix I had seemed to be straight though. Kind of annoying. Also one side of the screen is slightly lower than the other.
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Same for me. I had to return my first atrix because of battery issues and it had a straight one but the one I have now is tilted. I don't really stare at it so no big deal to me. At least my battery is performing now.
Sent from my MB860 using XDA App
To add to the build quality issues, I went through 3 units at the store an all had some degree of dust under the screen. I took the one with the least. I took a look at my cousin's unit the other day and it also had a couple of specs under the screen.
BBock9 said:
Same for me. I had to return my first atrix because of battery issues and it had a straight one but the one I have now is tilted. I don't really stare at it so no big deal to me. At least my battery is performing now.
Sent from my MB860 using XDA App
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Define performing. Mine is still garbage compared to what it should be. That's the same reason I returned the first one.
http://forum.xda-developers.com/showthread.php?t=989042
Sent from my MB860 using XDA App
okay at least im not the only one. a friend of mine thought it was a protective piece of plastic that needed to be peeled off at first. it looked too thick to be something like that so i tested it first to see if it would read my finger which it did so i left it on..
odd that motorola would place it like that
it is an inset reader attached to the board with a ribbon cable, as part of a button. Some sit slightly different than others, it is common on everything that has this type of multifunction setup.
get your OCD under control
digitalallstar said:
To add to the build quality issues, I went through 3 units at the store an all had some degree of dust under the screen. I took the one with the least. I took a look at my cousin's unit the other day and it also had a couple of specs under the screen.
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id say its less a build quality issue and more a design issue, since the glass isnt glued to the screen. I have myself seen 3-4 atrix, all except one had either major dust or at least 1-2 specks.
and on top a software bug that scared the hell out of me, seeing dead and stuck pixels only in the CAMCORDER mode.
I should consider myself lucky then, no dust and my fingerprint/power button is straight. However, it is a refurbished phone (perhaps one that was returned by one of you!) so they might have taken a bit more care in reassembly. Who knows... Maybe it is best to buy second hand sometimes, or I'm just plain lucky
brendan_orr said:
I should consider myself lucky then, no dust and my fingerprint/power button is straight. However, it is a refurbished phone (perhaps one that was returned by one of you!) so they might have taken a bit more care in reassembly. Who knows... Maybe it is best to buy second hand sometimes, or I'm just plain lucky
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I have had four refurb atrixs and each one has had a straight fingerprint scanner. All of them at the stores I have seen are slanted. Seems the refurbs are a little nicer in that aspect
Sent from my MB860 using XDA App
Same here ... a little slanted, but then again I hadn't really spent much time looking at the button before!
i never liked the button!!

[Q] Is your home button crooked?

Just picked up my S5 and the home button looks a little slanted. Are they all like this?
danv28 said:
Just picked up my S5 and the home button looks a little slanted. Are they all like this?
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not mine. is it possible to take a pic?
danv28 said:
Just picked up my S5 and the home button looks a little slanted. Are they all like this?
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Mine has an ever so slight with the left side down a bit but the average person wouldn't notice, I mean it's very ever so slightly.
bryanu said:
Mine has an ever so slight with the left side down a bit but the average person wouldn't notice, I mean it's very ever so slightly.
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Yeah that's how mine is except to the right.. I know on the Note 3 the home button moved quite a bit so I wanted to see if it carried over to the S5. Thanks.
danv28 said:
Yeah that's how mine is except to the right.. I know on the Note 3 the home button moved quite a bit so I wanted to see if it carried over to the S5. Thanks.
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A few N3's had the crooked home button, and it seems the gap between the screen and top of the device appears to have reared it's ugly head. Same manufacturing plant no doubt creating small but similar issues.

6P screen raised near power button

Anyone's 6P's screen is not flush with the aluminum frame? I just opened my 6P to see this (attached below). I am not sure if this is normal, or do any of you have a 6P with a flush screen? Considering an RMA if its not normal of the phone.
Thanks
My screen is flush with the aluminum....sorry about that dude that sucks
Splifff said:
My screen is flush with the aluminum....sorry about that dude that sucks
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yea, guess I am going to have to RMA it? Do you know if this is done online or over the phone by any chance?
oxxshadow said:
yea, guess I am going to have to RMA it? Do you know if this is done online or over the phone by any chance?
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Chat works best.
My first unit had a different problem. I returned it and the second unit had the same problem as the one you are describing. I returned it, too.
It seems to be a pretty common problem. In fact, I looked closely at the pictures that Droid-Life published with their review of the Nexus 6P and noticed theirs had the same issue. I guess they just didn't notice it.

Nexus 6P Graphite. Fingerprint scanner is a different color?

Hello guys!
The fingerprint scanner on my Graphite Nexus 6P is another color than the rest of the body? For me it seems to be greener than the body.
Is it the same for you?
Anyone?
Can you show us a picture.
Sent from my XT1080 using Tapatalk
toknitup420 said:
Can you show us a picture.
Sent from my XT1080 using Tapatalk
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Ok..I will try to tak a picture now. Also...the bottom plastic part is also another color than the metal body. I will take a picture in a sec.
toknitup420 said:
Can you show us a picture.
Sent from my XT1080 using Tapatalk
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Okay, here you go:
http://imgur.com/a/Xo3XR
This is my second unit (I already exchanged one) but I do not think the first one was like this.
Build date on this one is 04/12/2015.
Its suppose to be a different colour/shade of grey
android4life92 said:
Its suppose to be a different colour/shade of grey
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Did you checked the photos I provided? Are you sure this is normal? I did not see this on my first model
Come on, guys...please someone with a 6P confirm if this is how it is for you or not...
It all looks normal to me. Also the fingerprint scanner will reflect light differently than the phone body because it's recessed into the body of the phone. Which in turn can make it look different. But yours looks normal. The bar at the bottom is supposed to be slightly diff than the body of the phone to give a two tone effect.
Sent from my Nexus 6P using Tapatalk
so, ppl are telling you it's normal, but you're still asking ppl to tell you it's normal?
ok
Michael Ilie said:
Okay, here you go:
This is my second unit (I already exchanged one) but I do not think the first one was like this.
Build date on this one is 04/12/2015.
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Delete the pics with your iMEI and S/N number sticker displaying. That is not something you share with anyone except your carrier.
SlimSnoopOS said:
Delete the pics with your iMEI and S/N number sticker displaying. That is not something you share with anyone except your carrier.
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Ok, I did this. What about the problem I have? So far only one nexus user told me it is normal. I need more opinions.
Michael Ilie said:
Ok, I did this. What about the problem I have? So far only one nexus user told me it is normal. I need more opinions.
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its normal. you also have to consider they are different materials which will affect the color a little. I have aluminum and its the same. scanner and bottom are different shades. nothing to worry about
jdpeck said:
its normal. you also have to consider they are different materials which will affect the color a little. I have aluminum and its the same. scanner and bottom are different shades. nothing to worry about
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I might be a little OCD ambout my phone. The reason i am a little worried is because I do not remember my first unit having this. But on the first one I had a bad pinkish display....on this one the display is good...but i noticed today the different colors.
Michael Ilie said:
Come on, guys...please someone with a 6P confirm if this is how it is for you or not...
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Looks normal. What exactly is your concern? Does everything function as it should?
XxMORPHEOUSxX said:
Looks normal. What exactly is your concern? Does everything function as it should?
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Yes...it does. It is not about functionality tho. I just do not know if this is how it is supposed to look. As I said I do not remember my first unit (built in Octomber) to have two different colors. Or at least it was more of the same shade. That is why this one seems weird to me.
Michael Ilie said:
Yes...it does. It is not about functionality tho. I just do not know if this is how it is supposed to look. As I said I do not remember my first unit (built in Octomber) to have two different colors. Or at least it was more of the same shade. That is why this one seems weird to me.
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It could very possibly be a different shade. But I am just saying that unless it is effecting the usage of the device, why does it matter. It's not like you could trade it in on the basis that the fingerprint scanner paint is a slightly different shade then your first model. You are hyper focused on a non issue. Are you worried that you got a refurbished one. Because you probably did. And that would definitely explain the difference in paint. But still, you have a fully functional device.
XxMORPHEOUSxX said:
It could very possibly be a different shade. But I am just saying that unless it is effecting the usage of the device, why does it matter. It's not like you could trade it in on the basis that the fingerprint scanner paint is a slightly different shade then your first model. You are hyper focused on a non issue. Are you worried that you got a refurbished one. Because you probably did. And that would definitely explain the difference in paint. But still, you have a fully functional device.
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Well yea...I am kinda worried it was a refurbished device. But the thing is...I do not know if it was indeed refurbished or not. The guy at the shop where I requested a replacement opened the second one in front of my eyes. He cut the exterior seal and also the seal on the box. So...might it be refurbished? How can I tell?
Michael Ilie said:
Well yea...I am kinda worried it was a refurbished device. But the thing is...I do not know if it was indeed refurbished or not. The guy at the shop where I requested a replacement opened the second one in front of my eyes. He cut the exterior seal and also the seal on the box. So...might it be refurbished? How can I tell?
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Yeah it is hard to say. I would assume it's new, but maybe they have refurbs stocked from huawei on hand for trade outs. I don't really know how it works. I have gotten refurbished phones in the past though and have not experienced negative side effects. My HTC m7 which I had for the full 2 years was one of my favorite phones. My first model did crap out though in the first week and I had to mail it in to swap it and definitely got a refurbished one. But it still works fine to this day. I could see where they had glued it back together at the top though and it made me uneasy for the first few months.
XxMORPHEOUSxX said:
Yeah it is hard to say. I would assume it's new, but maybe they have refurbs stocked from huawei on hand for trade outs. I don't really know how it works. I have gotten refurbished phones in the past though and have not experienced negative side effects. My HTC m7 which I had for the full 2 years was one of my favorite phones. My first model did crap out though in the first week and I had to mail it in to swap it and definitely got a refurbished one. But it still works fine to this day. I could see where they had glued it back together at the top though and it made me uneasy for the first few months.
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This is a little bit off topic...but is it legal to sell refurbished phones without saying they are refurbished? The shop I bought it from claims it maight be a new phone. Idk if they collaborate with Huawei. Nexus devices are not so Popular in Romania. The 6P launched here on something arount 22nd of December (I bought it on 23rd...but the phone was manufactured in October).
Back on topic...do you think it looks normal? Still waiting for more replys from guys that own a Graphite Nexus 6P

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