Hello guys!
The fingerprint scanner on my Graphite Nexus 6P is another color than the rest of the body? For me it seems to be greener than the body.
Is it the same for you?
Anyone?
Can you show us a picture.
Sent from my XT1080 using Tapatalk
toknitup420 said:
Can you show us a picture.
Sent from my XT1080 using Tapatalk
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Ok..I will try to tak a picture now. Also...the bottom plastic part is also another color than the metal body. I will take a picture in a sec.
toknitup420 said:
Can you show us a picture.
Sent from my XT1080 using Tapatalk
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Okay, here you go:
http://imgur.com/a/Xo3XR
This is my second unit (I already exchanged one) but I do not think the first one was like this.
Build date on this one is 04/12/2015.
Its suppose to be a different colour/shade of grey
android4life92 said:
Its suppose to be a different colour/shade of grey
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Did you checked the photos I provided? Are you sure this is normal? I did not see this on my first model
Come on, guys...please someone with a 6P confirm if this is how it is for you or not...
It all looks normal to me. Also the fingerprint scanner will reflect light differently than the phone body because it's recessed into the body of the phone. Which in turn can make it look different. But yours looks normal. The bar at the bottom is supposed to be slightly diff than the body of the phone to give a two tone effect.
Sent from my Nexus 6P using Tapatalk
so, ppl are telling you it's normal, but you're still asking ppl to tell you it's normal?
ok
Michael Ilie said:
Okay, here you go:
This is my second unit (I already exchanged one) but I do not think the first one was like this.
Build date on this one is 04/12/2015.
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Delete the pics with your iMEI and S/N number sticker displaying. That is not something you share with anyone except your carrier.
SlimSnoopOS said:
Delete the pics with your iMEI and S/N number sticker displaying. That is not something you share with anyone except your carrier.
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Ok, I did this. What about the problem I have? So far only one nexus user told me it is normal. I need more opinions.
Michael Ilie said:
Ok, I did this. What about the problem I have? So far only one nexus user told me it is normal. I need more opinions.
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its normal. you also have to consider they are different materials which will affect the color a little. I have aluminum and its the same. scanner and bottom are different shades. nothing to worry about
jdpeck said:
its normal. you also have to consider they are different materials which will affect the color a little. I have aluminum and its the same. scanner and bottom are different shades. nothing to worry about
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I might be a little OCD ambout my phone. The reason i am a little worried is because I do not remember my first unit having this. But on the first one I had a bad pinkish display....on this one the display is good...but i noticed today the different colors.
Michael Ilie said:
Come on, guys...please someone with a 6P confirm if this is how it is for you or not...
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Looks normal. What exactly is your concern? Does everything function as it should?
XxMORPHEOUSxX said:
Looks normal. What exactly is your concern? Does everything function as it should?
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Yes...it does. It is not about functionality tho. I just do not know if this is how it is supposed to look. As I said I do not remember my first unit (built in Octomber) to have two different colors. Or at least it was more of the same shade. That is why this one seems weird to me.
Michael Ilie said:
Yes...it does. It is not about functionality tho. I just do not know if this is how it is supposed to look. As I said I do not remember my first unit (built in Octomber) to have two different colors. Or at least it was more of the same shade. That is why this one seems weird to me.
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It could very possibly be a different shade. But I am just saying that unless it is effecting the usage of the device, why does it matter. It's not like you could trade it in on the basis that the fingerprint scanner paint is a slightly different shade then your first model. You are hyper focused on a non issue. Are you worried that you got a refurbished one. Because you probably did. And that would definitely explain the difference in paint. But still, you have a fully functional device.
XxMORPHEOUSxX said:
It could very possibly be a different shade. But I am just saying that unless it is effecting the usage of the device, why does it matter. It's not like you could trade it in on the basis that the fingerprint scanner paint is a slightly different shade then your first model. You are hyper focused on a non issue. Are you worried that you got a refurbished one. Because you probably did. And that would definitely explain the difference in paint. But still, you have a fully functional device.
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Well yea...I am kinda worried it was a refurbished device. But the thing is...I do not know if it was indeed refurbished or not. The guy at the shop where I requested a replacement opened the second one in front of my eyes. He cut the exterior seal and also the seal on the box. So...might it be refurbished? How can I tell?
Michael Ilie said:
Well yea...I am kinda worried it was a refurbished device. But the thing is...I do not know if it was indeed refurbished or not. The guy at the shop where I requested a replacement opened the second one in front of my eyes. He cut the exterior seal and also the seal on the box. So...might it be refurbished? How can I tell?
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Yeah it is hard to say. I would assume it's new, but maybe they have refurbs stocked from huawei on hand for trade outs. I don't really know how it works. I have gotten refurbished phones in the past though and have not experienced negative side effects. My HTC m7 which I had for the full 2 years was one of my favorite phones. My first model did crap out though in the first week and I had to mail it in to swap it and definitely got a refurbished one. But it still works fine to this day. I could see where they had glued it back together at the top though and it made me uneasy for the first few months.
XxMORPHEOUSxX said:
Yeah it is hard to say. I would assume it's new, but maybe they have refurbs stocked from huawei on hand for trade outs. I don't really know how it works. I have gotten refurbished phones in the past though and have not experienced negative side effects. My HTC m7 which I had for the full 2 years was one of my favorite phones. My first model did crap out though in the first week and I had to mail it in to swap it and definitely got a refurbished one. But it still works fine to this day. I could see where they had glued it back together at the top though and it made me uneasy for the first few months.
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This is a little bit off topic...but is it legal to sell refurbished phones without saying they are refurbished? The shop I bought it from claims it maight be a new phone. Idk if they collaborate with Huawei. Nexus devices are not so Popular in Romania. The 6P launched here on something arount 22nd of December (I bought it on 23rd...but the phone was manufactured in October).
Back on topic...do you think it looks normal? Still waiting for more replys from guys that own a Graphite Nexus 6P
Related
This is literally the only thing I don't like about the phone. On my ~3 day old ATT Nexus One, the right side (When looking at the screen), on the side, the plastic is just loose enough that your fingernail can catch it. It seems insanely minor, but it's a huge annoyance because that's where your fingers rest, so it's constant sharp plastic edge.
Is there any way to remove and refit it, or maybe order a replacement cover? It's the plastic part with "HTC" on it. I really don't want to fight with HTC over a return for such a niggling issue
Mine was, sent it to HTC and they sorted it. Looking at the tear down pics, it wouldn't be hard to DIY it.
Rusty! said:
Mine was, sent it to HTC and they sorted it. Looking at the tear down pics, it wouldn't be hard to DIY it.
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Exactly. I'm torn as to rather I want to screw with it myself or go through the hassle of sending it in. Did they just send you a new phone and a box to return your old one, or did you have to actually send it in for repair?
I sent it to them (well, they collected it), had it for a few days and returned it. Not a replacement, which I was happy with as my unit appears to be a goodun.
Rusty! said:
I sent it to them (well, they collected it), had it for a few days and returned it. Not a replacement, which I was happy with as my unit appears to be a goodun.
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Yeah, but I sold my iPhone already and can't really be phoneless for a few days
You might be able to get an advance replacement if you ask. Or Google for the tear down, it pops off.
Rusty! said:
You might be able to get an advance replacement if you ask. Or Google for the tear down, it pops off.
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Yeah, I saw the teardown vid, seems to just pull off with enough force, I'm just unsure if I can make it any better. I'll wait and see if anyone has DIY'ed it
Same problem here, I thought I was the only one. =) I agree that it's really minor, but if it's something that could be fixed that would be nice.
Mine sticks out on the right side, too. NBD for me, but that's odd.
Yeah, I'm glad I'm not the only one too. In the teardown vid on youtube they just pull it off with a plastic iphone tool. I'm kinda tempted to try, and see if I can tell what's making it do that.
i have this issue too. to me, it's a minor cosmetic issue. and how will you know that the one they send you doesn't also have that issue?
My beef is the glass on the screen sits just below the sides of the metal.. leaving a sharp ledge on both sides of the screen where it should be flush
vexingv said:
i have this issue too. to me, it's a minor cosmetic issue. and how will you know that the one they send you doesn't also have that issue?
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Exactly, hence my hesitation to try to warranty it.
I had a chance to look at several at&t N1s and I noticed this too. The bottom part on about half of them had a larger gap than there should have been. Hopefully it's easy to DIY fix.
How can AT&T N1s be different from T-Mobile one's exactly? There all being made by HTC, just of course with different radios.. why would there be cosmetic differences..? I didn't know carriers had an input in how [HTC] made their phones.. if you know what I mean.
Eclair~ said:
How can AT&T N1s be different from T-Mobile one's exactly? There all being made by HTC, just of course with different radios.. why would there be cosmetic differences..? I didn't know carriers had an input in how [HTC] made their phones.. if you know what I mean.
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It's possible that the t-mobile ones had the same problem. Luckily my phone hasn't had any problems really. But it's also possible for the manufacturer to make small adjustments on their lines to increase efficiency, that's why different batches/serial numbers come out screwy sometimes.
Has anyone noticed that the is a few small black lives it something when the screen is dark. I've noticed this on two different devices already.
Sent from my SPH-L710 using xda premium
Yeah. I just got my galaxy s3 yesterday and I noticed the same thing. I hheard this is a common problem with super amloed screens. Mine has a lot and I'm hoping to return it tomorrow for another one with less.
Sent from my SGH-T999 using xda app-developers app
Get used to it. Is very common
dasistsparta said:
Get used to it. Is very common
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Or exchange it...it is very common on GS2's and Galaxy Nexus...I've seen people post, they bought a Nexus from Google and they have gone through like 5 getting one that doesn't have the dark blotch problem. Some GS3's have it too, mainly international versions. If you got a bad one, take it back...run LCD Test and show it to them, they have to exchange it.
It's something with the glue not drying inside the digitizer/glass assembly
one of the reason why I have not bought a galaxy s3. I don't want to play the exchange game.
ayeitschris said:
Yeah. I just got my galaxy s3 yesterday and I noticed the same thing. I hheard this is a common problem with super amloed screens. Mine has a lot and I'm hoping to return it tomorrow for another one with less.
Sent from my SGH-T999 using xda app-developers app
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well if you exchange or return..chances are you will still have the spots, maybe even worse....
accordex said:
Or exchange it...it is very common on GS2's and Galaxy Nexus...I've seen people post, they bought a Nexus from Google and they have gone through like 5 getting one that doesn't have the dark blotch problem. Some GS3's have it too, mainly international versions. If you got a bad one, take it back...run LCD Test and show it to them, they have to exchange it.
It's something with the glue not drying inside the digitizer/glass assembly
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Just ran the app and I didn't see any on my unit. I have an ATT white SIII.
Thanks for the app!
Ive got them too and im the guy who exchanges if there is the smallest of defects but im ignoring it I got over it u will too
twayneo said:
Ive got them too and im the guy who exchanges if there is the smallest of defects but im ignoring it I got over it u will too
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im like that too.... but this defect doesn't bother me as much since it is on ALL phones..regardless if people say they don't have it...they are lying or not testing it properly
it's almost like a guy who says he never masturbates....yea right! :laugh:
Oh crap.. i was thinking of exchanging my unit because it came from factory with a small hairline nick/scratch on the area above the line sensor. Everything else is mint except this part and it annoys the hell out of me. However, I don't have any small black marks nor blotches on my screen. I just tested with LCD Test and it is perfect. Now I don't know if I should exchange it now for risk of getting a bad lcd :/
Would you guys exchange it if you were in my position?
spydc said:
Oh crap.. i was thinking of exchanging my unit because it came from factory with a small hairline nick/scratch on the area above the line sensor. Everything else is mint except this part and it annoys the hell out of me. However, I don't have any small black marks nor blotches on my screen. I just tested with LCD Test and it is perfect. Now I don't know if I should exchange it now for risk of getting a bad lcd :/
Would you guys exchange it if you were in my position?
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Click to collapse
You have to use lcd test on black with maximum brightness, you have to be in nearly complete dark, and you have to let your eyes adjust to darkness. Otherwise, you won't see them. Even the capacitive key lights are bright enough to wipe them out.
It's really a nonissue, unless your phone is defective. Some people's phones are really defective, and they are even able to take photographs of those.
Normally, there's no way to see them in any real world use.
Anyone's 6P's screen is not flush with the aluminum frame? I just opened my 6P to see this (attached below). I am not sure if this is normal, or do any of you have a 6P with a flush screen? Considering an RMA if its not normal of the phone.
Thanks
My screen is flush with the aluminum....sorry about that dude that sucks
Splifff said:
My screen is flush with the aluminum....sorry about that dude that sucks
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yea, guess I am going to have to RMA it? Do you know if this is done online or over the phone by any chance?
oxxshadow said:
yea, guess I am going to have to RMA it? Do you know if this is done online or over the phone by any chance?
Click to expand...
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Chat works best.
My first unit had a different problem. I returned it and the second unit had the same problem as the one you are describing. I returned it, too.
It seems to be a pretty common problem. In fact, I looked closely at the pictures that Droid-Life published with their review of the Nexus 6P and noticed theirs had the same issue. I guess they just didn't notice it.
As the title says, I'm on my 2nd 32gb aluminum 6p and unsure of what to do next.
The first had numerous problems, random reboots, crashes and NFC issues too. NFC would only work intermittently and only in contact with whatever it was exchanging info with. Other NFC devices just had to be close.
The replacement came yesterday but the screen is so yellow and still NFC issues.
I know where to place the phone for NFC and have no troubles with my N4 or N6 but as I say, it works intermittently only and only then when moved around.
I really like the phone, camera, fingerprint reader etc but after 2 models with issues I'm not sure whether I should try a third.
jcro13 said:
As the title says, I'm on my 2nd 32gb aluminum 6p and unsure of what to do next.
The first had numerous problems, random reboots, crashes and NFC issues too. NFC would only work intermittently and only in contact with whatever it was exchanging info with. Other NFC devices just had to be close.
The replacement came yesterday but the screen is so yellow and still NFC issues.
I know where to place the phone for NFC and have no troubles with my N4 or N6 but as I say, it works intermittently only and only then when moved around.
I really like the phone, camera, fingerprint reader etc but after 2 models with issues I'm not sure whether I should try a third.
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I would definitely try a third. Third time lucky....
If it was me the yellow tint would bug me way too much and would always play on the back of my mind.
mo123456789 said:
I would definitely try a third. Third time lucky....
If it was me the yellow tint would bug me way too much and would always play on the back of my mind.
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Thanks - the yellow is too off putting, its really strong. The NFC is really bothering me, is it weak in this phone? I've found others with similar issues on the net. If I could have a 6p with fully working NFC, no lags, reboots or holdups, and no tinted screen, I'd be very happy.
Just RMA it: I am on my third one because of the yellow/pink screen issue and the new replacement has it. This one probably will go back and then I am done with it and will wait till next year's model. Still loving my N6 though, despite weaker camera and lack of fingerprint scanner and slightly wider form factor.
In regards to your NFC issue. Do you try putting the visor near to the NFC device? I get better results that way.
markwebb said:
Just RMA it: I am on my third one because of the yellow/pink screen issue and the new replacement has it. This one probably will go back and then I am done with it and will wait till next year's model. Still loving my N6 though, despite weaker camera and lack of fingerprint scanner and slightly wider form factor.
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My position too, I'm even using the N6 now and it's the new camera and fingerprint sensor from the 6p I'm missing most. As stupid as it sounds, I'm considering a different size or colour 6p. OK, that itself won't solve anything, but kind of going off the aluminium one now!
BillyTheRatKing said:
In regards to your NFC issue. Do you try putting the visor near to the NFC device? I get better results that way.
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Yep, tried all areas of the visor plus the exact spot mentioned on the instructions - which seems to work the least best of all. That's concerning, having nfc problems with both devices. I've eeven tried my own NFC tags at home. N6 and N4, no problems, both reliable and work 100%. N6P, both models, a few times at best.
These aren't cheap phones. If you're not 100% happy, return it.
Thanks - I've had another chat with Google, they've said that the colour is a known issue and to give it two weeks to resolve itself which im not entirely happy about to be honest.
jcro13 said:
Thanks - I've had another chat with Google, they've said that the colour is a known issue and to give it two weeks to resolve itself which im not entirely happy about to be honest.
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I'm not sure if thats acceptable. And how is the issue going to resolve itself lol
malek777 said:
I'm not sure if thats acceptable. And how is the issue going to resolve itself lol
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Yep, exactly! I think I'll call them later and return this one too to try a third and fingers crossed, the next will be fine.
jcro13 said:
Thanks - I've had another chat with Google, they've said that the colour is a known issue and to give it two weeks to resolve itself which im not entirely happy about to be honest.
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Click to collapse
That is a silly answer from them: I had mine for two weeks and it never "resolved". Poor answer Google.
Go for the graphite 32gb model. I bought one and its been perfect. My buddy also bought 2 of the graphite ones (both 32gb) and they have also been perfect. Might be worth a shot.
Sent from my Nexus 6P using Tapatalk
toknitup420 said:
Go for the graphite 32gb model. I bought one and its been perfect. My buddy also bought 2 of the graphite ones (both 32gb) and they have also been perfect. Might be worth a shot.
Sent from my Nexus 6P using Tapatalk
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Thanks - that might well be what I do. Funily enough the yellow screen one is a little less yellow today! Still, whatever the problem is even if it does resolve itself, it doesn't make you think well for the build of the device.
BTW get the 64gb model if you can. For only $50 you double the storage space which you can definitely use in this phone.
Sent from my Nexus 6P using XDA Free mobile app
panflute said:
BTW get the 64gb model if you can. For only $50 you double the storage space which you can definitely use in this phone.
Sent from my Nexus 6P using XDA Free mobile app
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Plus, if I go to 64gb, I can get the frost model. Decisions, decisions...!
It won't resolve itself. Your brain will get used to it in 2 weeks.
Sent from a 128th Legion Stormtrooper 6P
Hey guys. I got my Nexus6P exactly on the 1st of this month through a local retailer here called Poorvika mobiles. Pretty awesome and I've had no problems until today when I found the paint on the right corner edge of my phone seems to have peeled off. I'm pretty sure it's not a scratch as I've had a Spigen rugged armor case since day 10 and I check my phone occasionally for issues. I want to know if this would come under warranty as this is pretty soon for a phone of this cost to have paint come off. Picture attached to post.
Couldn't attach picture to first post for some reason. Posting here.
And will they accept if I return it?
Maybe, call them and report your results.
They might, but you'll need to contact them...
It's rudimentary...
Sent from my Nexus 6P using Tapatalk
UPDATE: So I remove my case today for the first time after taking that picture and holy f**k. It's chipped on the top. It's been in the case the whole time. Right now, I'm at home most of the time and the phone is either with me or on a table. It hasn't fallen even once to date. I have no clue as to what is happening
You could try to change the phone but maybe you might get a replacement with eg. faulty pixels. If you use a case, I would not bother about this problem. Just for the fun of it, when was your phone manufactured ? Mine was built in 11/13.
What about when you're sleeping can you fully account for the devices whereabouts
Sent from my Nexus 6P using Tapatalk
Gorgtech said:
You could try to change the phone but maybe you might get a replacement with eg. faulty pixels. If you use a case, I would not bother about this problem. Just for the fun of it, when was your phone manufactured ? Mine was built in 11/13.
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Mine was manufactured on 11/11. And I think I'll head over to the store now and show it to them. The problem right now is I have no real proof of anything. Anyway, I guess it'll be worth the ask. One of the reasons, I purchased this phone apart from it's awesome performance is the looks. It sucks to see this happening to a great phone like this so early.
bipoler said:
What about when you're sleeping can you fully account for the devices whereabouts
Sent from my Nexus 6P using Tapatalk
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Yeah. I live with my parents who hate android so they never touch my phone. Apart from that, I sleep the last at night so there's no way anyone could've taken it. Also it's in its case all the time.