Contact Storage Data - 13GB - Galaxy S 4 Q&A, Help & Troubleshooting

my wifes phone has this much in contact storage (it is not rooted).
what is causing? what will be the most likely outcome if i clear data?

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[Q] Losing All Data Connection

I'm now on my 2nd Focus because of this problem. 1st off, I do have an SD card in there but have not had any restart or any problems which seem to be due to the card.
I had the first Focus for about 3 weeks when all of a sudden it wouldn't connect to any cellular data. No EDGE or 3G. It would connect to WiFi and I could still make/receive calls and texts. But no internet or MMS. So I chatted with AT&T. End result: restore phone. I restored the phone WITH the same SD card in it and it worked fine...until the next day. Same problem, lost all cellular data connections. So then I chatted with Samsung. They suggested it was due to some 3rd party apps I installed (which I though was BS). So I ended up going into the AT&T store and they gave me a new one.
So I've had the 2nd Focus for about a week now and everything was working perfectly fine (with the same SD card in it). But about an hour ago, I lost all cellular data AGAIN! Restarted, toggled data connection off then on again, but still won't connect.
Could this problem really be caused by the SD card (as AT&T said?) I just don't see how an SD card can mess up cellular data. I know it does cause performance problems for some people, but cutting off data?
I guess nobody else is having this problem?
I went ahead and restored my phone again since I couldn't live without 3G connection. Still don't understand what's causing the problem though.
bremic9188 said:
I guess nobody else is having this problem?
I went ahead and restored my phone again since I couldn't live without 3G connection. Still don't understand what's causing the problem though.[/QUOTE
Obviously, you've tried removing the SD card? AT&T and M$ have yet to announce any compatible cards, officially. People have reported issues with the cards up to several days after installing them.
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Click to collapse
wspaw said:
Obviously, you've tried removing the SD card? AT&T and M$ have yet to announce any compatible cards, officially. People have reported issues with the cards up to several days after installing them.
Click to expand...
Click to collapse
When I remove the SD card without restoring it just reverts back to a new install (since it can't see some of the data on the card I'm guessing) and the 3G works. I put the SD card back in and all my data is back but the 3G or any cellular data connection is gone again.
After restoring it this last time, I get 3G back (as usual) with the SD card still installed and have had 3G since I restored it.
It just seems like I'm the only person having problems with my cellular connection and the SD card, and I don't understand how the SD card can affect that. I understand loss of data or performance issues but not loss of 3G...
And as far as when I usually lose 3G, I have had info saved on the SD card for days before. Each time I've restored with the SD card in I sync all my music back to it and it definitely rolls over to the SD card. I haven't put anything on it this time to see if it will lose connection within a week like it's done before.
bremic9188 said:
When I remove the SD card without restoring it just reverts back to a new install (since it can't see some of the data on the card I'm guessing) and the 3G works. I put the SD card back in and all my data is back but the 3G or any cellular data connection is gone again.
After restoring it this last time, I get 3G back (as usual) with the SD card still installed and have had 3G since I restored it.
It just seems like I'm the only person having problems with my cellular connection and the SD card, and I don't understand how the SD card can affect that. I understand loss of data or performance issues but not loss of 3G...
And as far as when I usually lose 3G, I have had info saved on the SD card for days before. Each time I've restored with the SD card in I sync all my music back to it and it definitely rolls over to the SD card. I haven't put anything on it this time to see if it will lose connection within a week like it's done before.
Click to expand...
Click to collapse
Yeah, it's tough to imagine a link between the SD card and the data connection, but, clearly there is. It may be in the manner that WP7 addresses the memory. It treats it as one large drive and, perhaps, after the hard reset some of the system data that deals with the data connection gets written onto the card?
Who knows? Pretty strange. It'll be interesting to see what happens now.
Thought it was time for an update on the situation...
It happened again and I had to restore the phone 1 more time a week or less after my last post. I did leave the SD card in as I normally do. The only difference was I didn't put ALL my music when I synced it (all my music adds up to well over 8GB). Instead I only put a little to where the total space taken was far less than 8GB. As I kept installing apps, taking pics/vids, blah blah blah it is now at the 8GB mark. There is a little noticeable lag now, but nothing unbearable at all. What hasn't happened (yet) is the loss of cellular data.
I'm hoping it doesn't do it again, or the upcoming update will address some SD card issues as well as copy paste. *crosses fingers*
considering it keeps happening and the 1 mainstay is the sd card....id try it without the card.... if it runs smooth...its the card.... if it screws up its something else... just too simple not to try... from what ive read, sd cards have caused a wide variety of problems, from just reboots to the extreme of bricking phones....
you havent even mentioned what brand and class card it is... it could be one of the unstable ones... if so theres your answer...
kawgirlval69 said:
you havent even mentioned what brand and class card it is... it could be one of the unstable ones... if so theres your answer...
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Click to collapse
It's a Kingston 16GB Class 4, so it's confirmed working. It does seem the SD card is the problem, but (1) I don't get how the SD card can cause cellular data failure and (2) why am I the only one that is having the problem? (at least it seems like I'm the only one having a problem with losing cellular data)
bremic9188 said:
It's a Kingston 16GB Class 4, so it's confirmed working. It does seem the SD card is the problem, but (1) I don't get how the SD card can cause cellular data failure and (2) why am I the only one that is having the problem? (at least it seems like I'm the only one having a problem with losing cellular data)
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Click to collapse
well just might be a bad card... not everything that makes the shelf is perfect...
as for the why.. like i said before , there are a variety of problems... just not restarts and losing data... ive seen locking in airplane mode...ive seen bricking...etc
like i said take it out and try it.. its the only way to be sure... if it is.. try another card format the phone... put the new card in and format it 2 times and go from there....
"definition of insanity.. repeating the same action over and over again, expecting a different result..."
I don't have any card at all, but my focus also losing all data connection. It disconnects from network during switching between several cell towers. I need to reset my phone several times during my travel from home to work. It looses connection always in the same place
StasCh said:
I don't have any card at all, but my focus also losing all data connection. It disconnects from network during switching between several cell towers. I need to reset my phone several times during my travel from home to work. It looses connection always in the same place
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Click to collapse
I'm having the same problem, the data connection works fine but there're times when it says it's connected but it can't download or upload anything, the only way to fix this is by turning off and on the phone and then the data connection works again. Not even the ON/OFF switch for data in settings fix the problem.
I also have problems with the signal in general, sometimes it loses connection to my service provider and after some seconds it finds the service again, maybe a problem with the radio?
Samsung Focus: No memory card installed, using it in Venezuela (Movistar), 3G/E data service.
I already reported this issue to the WP Support Forums, I think they're investigating the problem because I haven't had any feedback since the last time more than a week ago, here it is:
http://social.answers.microsoft.com...7/thread/b5928f07-c817-4096-9e9f-21d3088e8c2d
If somebody has this problem feel free to vote for my post to let them notice that it's not an one-person problem
Same issue
I am on Fido/Rogers in Canada and get the same problem from time to time, no SD card installed.
In my case, it happens after I lose signal for a while, like garage or no signal area...When I get a signal back, the data portion just won't connect, even though I can make and receive calls and my phone displays 3G.
Reboot takes care of it.
Just found this thread. I've been having this issue for the past two days. Have never installed an SD card in my Focus. I tried the HSUPA hack a few days ago. I thought that was the cause. So I asked for help to undo the hack.
I've only had my Focus for a couple of days.
I was experiencing a lost of data connection eariler today. I think it's to do with your location/network provider.
On my X1, I use to turn flight mode on and off to fix the problem - forcing the phone to reconnect.
Sometimes the signal is GPRS and other times 3G.
How many of you experiencing this are using the Facebook app? I was having the problem today (it started this morning) and after uninstalling the FB app (where i was noticing the problem most) and a soft reset, I'm not seeming to have the problem.
Syst3m said:
How many of you experiencing this are using the Facebook app? I was having the problem today (it started this morning) and after uninstalling the FB app (where i was noticing the problem most) and a soft reset, I'm not seeming to have the problem.
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Click to collapse
So now that I think about it, when i wasn't receiving data, the phone showed full signal, even though in my office i usually get 2 bars. After the uninstall and soft reset, im now showing the 2 bars. No idea if it was causing this, but seems a strange thing to have happen.
i do have the same problem. deactvating data connection and activating again doesnt work. You dont need to restore phone to make it work again, just go to settings -> cellular -> network selection ... remove automatic and wait till it finishes searching..select you operator or automatic again it should reset your connection settings and 3g/edge should work again.
mine is an unlocked AT&T might be a problem with the unlocking mecanism if you guys also using unlocked phones.
not sure how to solve it yet.
Syst3m said:
How many of you experiencing this are using the Facebook app? I was having the problem today (it started this morning) and after uninstalling the FB app (where i was noticing the problem most) and a soft reset, I'm not seeming to have the problem.
Click to expand...
Click to collapse
Never used Facebook App. Did notice when it happened today, that after I close IE I had 7 yahoo emails. I'm wondering if the limited multi-tasking carries over to data. When the phone is syncing, maybe it shuts other connections down.
Go to the diagnotic app
Go to the diagnostic page post #150 I believe this will fix you issues
http://forum.xda-developers.com/showthread.php?t=839154
not working ((( i have the same situation, and already try this
and it starts after mango update

[Q] How to keep android and app data off my datacard

I keep my phone data to a minimum and regularly backup and wipe photos so i have heaps of space on my phone's data.
I use my Datacard for music and plan to fill it up with music. Its all about the music.
My phone was happily storing everything on my phone until until i put in my music card where android decides to use that as storage. I have googled a lot and cannot find any answers. Help will be very much appreciated

Lots of Data usage and i'm facing $300 in usage cost.

I have a 6GB plan and somehow I have used up 16 gb of data and apparently yesterday I used 8gb on my phone. I have unlimited Wifi at home and I always connected when at home.
I didn't leave the house yesterday.. but some how I managed to used 8gb according to my phone company which is Bell Canada. Called and they informed me that the charges were legitimate and there is nothing I can do about it.
My whatsapp (plus) showed that it used 12gb and that's crazy to me. Rom - Dynamic Pop 6.0 with Canadian Data fix. Please help guys..
Guys I did not use 16gb of data but some how my phone company is getting that information from my phone.. how is this possible ?
I don't think you should have used whatsapp plus, it's not an official app. Normal whatsapp uses very little data.
If it's whatsapp plus that caused it (go to settings > data usage and look for any big spikes in usage by any app), then you should uninstall it and hope that these issues don't happen again.
Tehloy said:
I don't think you should have used whatsapp plus, it's not an official app. Normal whatsapp uses very little data.
If it's whatsapp plus that caused it (go to settings > data usage and look for any big spikes in usage by any app), then you should uninstall it and hope that these issues don't happen again.
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Click to collapse
but how could whatsapp plus use 8gb of data in one single day according to technical support?

128GB internal storage vs 32GB with SD Card??

Hi I am trying to understand if there is any practical real life difference between getting the 128GB (black pearl) variant or a standard 32GB and then adding at large SD card.
- I know adoptable storage isn't a native option but seems it can easily be enabled using adb
- essentially it'd be Spotify offline files and media that would be on the SD card only at this stage
Am I missing something obvious? Why would one opt for a larger internal storage then??
Internal storage on Galaxy S7 is WAY faster than SD cards. But there's a potential risk of it being wiped away, either by your mistake, or when you want to decrypt your storage. But no need to worry about it if you love your Samsung Pay and don't want to trip knox warranty.
Ye, internal storages are faster, it also has dual sim with sd card slot. It's not worth paying more for couple of gigs IMHO.
Sent from my SM-G935F using Tapatalk
Because adoptable storage isn't utilized very good. For instance, OBB and app data will still be stored on the internal storage even though you set up adoptable storage and there shouldn't be such a thing. This results in apps reporting insufficient storage space, even if you have a 128gb adoptable storage setup. It's just a bad solution IMHO.
The reason why no one seems to have performance issues despite regular SD cards being slower than internal storage is because of the aforementioned reason. When you have adoptable storage set up, apps and the Android system will still prefer the "internal partition" of it.
This has been my experience with adoptable storage.

Best way to backup internal storage

Hello,
as the 6T has no microsd to just pull out and backup, I'd like to know ways to backup / synchronize my entire internal storage to a local network drive (Synology Diskstation NAS).
Is there an app that can reliable do this for me as soon as the following rules are met? A) Be connected to my home WiFi b) phone is being charged c) nas is running
Also I no battery drain when it's not in use.
I tried the synology cloud app for this purpose on another phone. While running all it did was to eat the battery like candy.
Thank you for your help
This won't backup my data on network drives or? Isn't there something like titanium backup but for my internal storage?
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