Lots of Data usage and i'm facing $300 in usage cost. - Galaxy Note 4 Q&A, Help & Troubleshooting

I have a 6GB plan and somehow I have used up 16 gb of data and apparently yesterday I used 8gb on my phone. I have unlimited Wifi at home and I always connected when at home.
I didn't leave the house yesterday.. but some how I managed to used 8gb according to my phone company which is Bell Canada. Called and they informed me that the charges were legitimate and there is nothing I can do about it.
My whatsapp (plus) showed that it used 12gb and that's crazy to me. Rom - Dynamic Pop 6.0 with Canadian Data fix. Please help guys..

Guys I did not use 16gb of data but some how my phone company is getting that information from my phone.. how is this possible ?

I don't think you should have used whatsapp plus, it's not an official app. Normal whatsapp uses very little data.
If it's whatsapp plus that caused it (go to settings > data usage and look for any big spikes in usage by any app), then you should uninstall it and hope that these issues don't happen again.

Tehloy said:
I don't think you should have used whatsapp plus, it's not an official app. Normal whatsapp uses very little data.
If it's whatsapp plus that caused it (go to settings > data usage and look for any big spikes in usage by any app), then you should uninstall it and hope that these issues don't happen again.
Click to expand...
Click to collapse
but how could whatsapp plus use 8gb of data in one single day according to technical support?

Related

Internet/Timescape Questions

Hi, this is my first post here so be kind
Tomorrow, I will be a proud (hopefully) owner of an x10, and the plan I am going on allows either 250 or 500mb Internet a month, not sure which one. I have some questions about Timescape:
1. How much data does Timescape use? - updating, opening tiles etc.
2. Can you set Timescape to update only when you open it?
Next two are just other questions:
3. Does Mediascape use the Internet, for online photos, or does it take them from Timescape?
4. How much data would be used if I left 3G on throughout the day?
Thank you if anyone has answers to these questions.
- a very excited, but confused x10 buyer.
wow, those are some tough questions to answer.
and i don't think any of us can answer that for you.
data usage depends on the person.
you can however set timescape to never update until you launch it. but other than that, i have no idea how much data it uses.
mediascape will use some data but this depends on your setting. if you link your facebook account for example, you can view those pictures and i think that uses data.
i would suggest wifi access for your data needs and switch to 3G ONLY if you know you don't have wifi access available.
i've used over 2.7 gigs of data in my first month wth an android phone. i browse the web, youtube, emails, upload photos, twitter, facebook, qik, ustream, send mms and blog from my phone.
Hm, ok.
I don't currently have wi-fi access at home, but will be getting it pretty soon. From then, I will only use 3G outside of home, where no wi-fi is available. I'm thinking of 3G as a "last resort" almost.
Wow 2.7 gigs? I wouldn't be using my x10 for that much, just browsing, twitter and facebook really. I won't be spending very long on Youtube, maybe a few videos now and then. Thanks for the reply though!
Edit: just another question - does 3G come on once you open Internet, or is set to stay on all the time?
Hi generally if you've got 3G on.. it's on all the time from what I've seen - I've used.. and then stopped using.. and then started using again.... an app called juice defender, which switches off the APN (3G and 2G).. to save juice (and also data I suppose!)
Does it not use up data if it's kept on all the time though? Or is it only if you start using apps which use the Internet? Do any background tasks use data?
As you can tell, I'm very inquisitive.
I've seen other say that the phone still uses data when it's off.. but that's probably all of the various widgets and apps etc updating... Best thing I can suggest it to download a network traffic monitor and see what it shows you..
Firstly, if I were you now who is planning on buying a new phone, I would certainly wait for iPhone 4G or the Nexus two or Motorola Shadow. They may be all coming out this month. Just wait awhile for the comparison and you know you wouldn't want a phone that is with limited capabilities in Android 1.6.
Nexus two with guranteed update of OS, Motorola shadow with Android 2.2 and 4.3 inch screen, 4G with new OS and new processor. All these are music to my ears unlike the specifications of X10 which I think is a bit outdated.
BUT, unless you are planning to get a phone with Timescape, Mediascape which is obviously the X10, then I would respect your decision I've been using Mediascape often and I would not want to use PlayNow as the online service which requires data usage. Timescape will update itself when the categories such as Mail is being updated before you enter timescape. I don't suppose it uses data usage. But for social networking categories such as Facebook or Twitter, I've no idea. I don't use them.
I've currently used 800mb in one month, with web surfing as the main use of my local data usage. I can't even think of exceeding the 1GB mark, because I have been using my phone for web surfing, youtube videos, email, meebo, games that all require local data usage. I don't enable my 3G for one whole day as it consumes battery, but only enable it when I want to use it. So I suppose you can get a 1GB data usage plan to play safe
AND WOW 2.7 GIG?! Everyone in my family uses 3G network even at home and I still hold the record for 800mb usage in one month. But 2.7 GIG IS OMG?! I got 12GB free but I suppose I would use that much if I were to use Wifi-tethering with my new Nexus two or something. But I don't do these: upload photos, twitter, facebook, qik, ustream, send mms and blog from my phone. So maybe that requires like 2GIG of usage lolol.
Well I got the phone and I think it's amazing. It was about half charged when I opened it and it lasted until about 5 (bought it at 12). Charged it up fully just then. I love Mediascape, I'm thinking of deleting the accounts on Timescape as they seem to suck up data like a hoover. Earphones are very nice, very good quality. Downloaded a few apps so far, very nice. I'm ver please so far, let's hope that continues!
Oh, are there any "must-have" apps?
Aztriltus said:
Firstly, if I were you now who is planning on buying a new phone, I would certainly wait for iPhone 4G or the Nexus two or Motorola Shadow. They may be all coming out this month. Just wait awhile for the comparison and you know you wouldn't want a phone that is with limited capabilities in Android 1.6.
Nexus two with guranteed update of OS, Motorola shadow with Android 2.2 and 4.3 inch screen, 4G with new OS and new processor. All these are music to my ears unlike the specifications of X10 which I think is a bit outdated.
Click to expand...
Click to collapse
The specs of the X10, 1Ghz processor with 512MB of RAM, and 1GB of memory, 4 inch 480x854 display, and 8 megapixel camera is "outdated"??
I wanna live in your future, man!
I have donwload 2 Data monitors: 3G watchdog and NetCounter. 3g Watchdog tells me I've used 11 mb, NetCounter says 30mb :s I don't think I've gone anywhere near 30, all I've done is download about 6 apps, went on Timescape once (set update to never) and went on Facebook. Which is the more reliable?
simr! said:
I have donwload 2 Data monitors: 3G watchdog and NetCounter. 3g Watchdog tells me I've used 11 mb, NetCounter says 30mb :s I don't think I've gone anywhere near 30, all I've done is download about 6 apps, went on Timescape once (set update to never) and went on Facebook. Which is the more reliable?
Click to expand...
Click to collapse
3G Watchdog for sure counts only the 3G/2G data downloaded and uploaded and it works really well, so, in my opinion and my experience, you should trust 3G Watchdog.
iead1 said:
The specs of the X10, 1Ghz processor with 512MB of RAM, and 1GB of memory, 4 inch 480x854 display, and 8 megapixel camera is "outdated"??
I wanna live in your future, man!
Click to expand...
Click to collapse
LOL! That's the most witty comment I've seen in a while!!!
Well I decided to ring up 150 (which tells you how many minutes, texts etc you have left), and it said I have 403mb GPRS left? I really don't understand this. To make matters worse, I decided to delete a few apps which I thought might use the Internet, and deleted the Timescape account, and now the Internet won't even connect - it ticks when I click on it, but no signal comes up. Any help here? :S
The data usage will be because regularly telcos don't count actual data usage, but rather packets of data. So if you only use say, 15kb in one go, you'll be charged a full packet, which could be 100kb or more. Could be less too though. You'd have to speak to your carrier about packet data
Another problem for you, I'm hopeless. I seem to use a ridiculous amount of data whilst I'm using the Broswer or the Facebook app. So far today, I downloaded an app which wasn't large in size, and used the Facebook app for about 30 seconds. I've managed to use 2.18mb already, is this right?

[Q] Data Usage per month

Hi Guys,
I am wondering what kinda data usage you can expect from the DZ per month. I plan to use it for occasional web browsing, weaher updates, email and calendar sync.
I would like to download and use different apps - but concerned do a normal app always need to be connected to the internet for it to run or does it run locally and only connects if it needs to download any data?
Any thoughts will be very helpful.
Thanks.
Audette said:
I would like to download and use different apps - but concerned do a normal app always need to be connected to the internet for it to run or does it run locally and only connects if it needs to download any data?
Click to expand...
Click to collapse
Apps will only access the Internet if/when they need to. So for a standalone app, that might be never.
So no, normally apps don't need to be connected to the Internet, unless that's part of their function (e.g. an online banking app that only works via the Internet to access your bank's servers etc).
Maybe I'm a little offtopic: is there any app that will show daily and monthly data usage for each application, but only data from the mobile network (no WiFi/USB)? It would be useful to know how much each app is using. With WM, I had SPB Wireless Monitor for that - so something similar would be perfect.
Audette: it's always better to get a data plan for a smartphone. Mostly much cheaper then pay-as-you-used.
darthmelk: try Check out "3G Watchdog" in the market.
I use 3G Watchdog, but it doesn't show data usage for each application (or I don't know how to display that?). That's the only thing it's missing.
There is one app that showed individual data usage, however this app itself was a massive drain on the phones CPU and battery so I would not advice using it.
In any event I forgot what it was called
I use about 500mb a month mobile data, but I use wifi whenever I can.
Try TrafficInfo or TrafficStats. They do show per application usage (sent/recieved). I just installed them yesterday and the TrafficInfo seems a bit nicer to me.
I am looking for an application that could show which application is currently downloading/uploading real time, something like netlimiter on the PC.
At traffic stats is what I was on about, watch out with these apps, by their very nature they will be a big drain on resources (and therefore battery life).
I had a quick try of Traffic Info. Maybe I was missing something, but this just seems to show Internet usage per application.
The problem is, it doesn't seem to distinguish between Internet usage via my phone carrier connection (which I'm more concerned about) and Internet usage via wireless (which I'm not concerned about).
Can anyone recommend an app which splits the two ? I would have thought that if something access the information at the correct level then it could differentiate.
I am using Network traffic counter (NetCounter) and quite satisfied. It does not track usage per application (and I don't really care...), but fully separate cell & wifi.
So far reached 735 MB on cell and 3 GB on wifi since got the phone on 9th November.
adrungil said:
I am using Network traffic counter (NetCounter) and quite satisfied. It does not track usage per application (and I don't really care...), but fully separate cell & wifi.
So far reached 735 MB on cell and 3 GB on wifi since got the phone on 9th November.
Click to expand...
Click to collapse
Thanks, that sounds like what I'm after, I'll give it a try.

Android Data Usage...

Can't believe I had a text from o2 stating I had used all my 500MB data in only two weeks...without hardly using the internet away from wifi, ok I have had my data and auto update on until now.
With Windows Mobile I never got close to the 500mb per month, why does Android use so much ?
Am I doing something wrong?
THUDUK said:
Can't believe I had a text from o2 stating I had used all my 500MB data in only two weeks...without hardly using the internet away from wifi, ok I have had my data and auto update on until now.
With Windows Mobile I never got close to the 500mb per month, why does Android use so much ?
Am I doing something wrong?
Click to expand...
Click to collapse
The majority of apps that you use with ANDROID run in the background and need this turned on for it to work.
If you want to minimise this impact go to the settings, wireless networks and change the background data option to off so that the apps cannot use this all the time. You usually have a constant connection to data when you have android.
This is from what I noticed having got a similar message from Vodafone, once I took the steps above then it stopped but I am arguing with Vodafone atm anyway as I signed an 'uncapped' contract, they are trying to screw me.
I had the same issue with t mobile, two months running I hit my 1gb limit and had my already speed limited access severely cut until next pay date. On t mobile though, if you buy an Android phone you automatically (or should) be put on a unrestricted speed 3gb plan, I sent them a few emails blagging I needed more data usage due to 'work' and they happily upgraded my allowances on speed and usage happily, I'd recommend trying the same, bit of advice though, try getting an email direct to o2s tech support rather than customer services, they usually just try and fob you off, best of luck!

[Q] Help—Phone using large amounts of data

I got a text from o2 on Sunday saying I'd used 80% of my data allowance—a huge amount since Tuesday!
I've disbaled data for now while I try and figure out what's gone wrong.
I checked the stats on the phone under network usage and it seems that 'Media' has been using the most (nothing else comes close). This has DRM Protected Content Storage, Download Manager, and Media Storage in the package.
I've been on the same ROM for ages (Rod's MIUI) and haven't installed any news apps recently…
Anyone have this problem before or know what's gone wrong??
Have you been using Pandora or another online radio app? Streaming movies?
Sent from my Nexus One using XDA App
Use Network Counter by mapeapps to get an idea of what is using data...
I use Google Listen Alot by the end of the month I used 2 GB minimum of data
SPB Mobile Manager will tell you which apps are download/uploading and how much
I've got an app called Monitor (it came with the ROM) that lists the apps and what they've used. Download Manager is listed as having used it all.
I haven't been streaming anything unusual no.
Does anyone know what Download Manager would be used by? I've disbaled it's 3G access and turned my data back on, I'll see how things go...
josemedina1983 said:
I use Google Listen Alot by the end of the month I used 2 GB minimum of data
Click to expand...
Click to collapse
For me, a single 3 hour podcast ( I <3 listen) is 90+ meg. Add a little bit of twitter and facebook into the mix, 2G is easy to break in one billing cycle.
This is just silly now. I've disabled Download Manager with firewall but it's still using data, apps must be using it and my monitor isn't logging it as the app but that process.
I've had data turned off all day apart from a couple of times to check mail but I've just checked and I've somehow used over 50MB!
Can anyone help?
I think I've figured out what's happened if anyone is interested.
I've had the Android update alert popping up for ages now but I was waiting for Rod to update his ROM before I installed a new one. It's gone now so I'm guessing it's been trying to download the android update in the backgroud whenever I've had a signal.
Serves me right to not updating to a ROM that gets rid of the update alert I guess.
This is gonna be a fun month with no data allowance…
Are O2 that stringent about their data caps or are you a frequent abuser? It pisses me off no end that caps are even in place, especially on 'unlimited' plans, but when they get all pedantic it makes me rage!
FWIW, Vodafone have always been good to me if you're ever thinking of switching. And i abuse the hell out of my data allowance
I've used the full 500MB so I've turned data off, rather not face a large bill...
I've updated ROM from Rod's 2.5 to 2.9 as it had apparently removed the updater. I did this today, in the last few hours Media Storage has used 265MB (on wifi as I still have 3g disabled) even though I've been doing nothing.
Anybody have any clues as to what's going on? I've tried googling with no luck. I did see a couple of similar sounding things and mention of a patch to disable OTA updates... anybody know anything about it?

[Q] System Apps East Up My Mobile Data

Hey guys! This time round i really need your help!
Today i opened up the Data Usage in settings and found out some strange apps that ate up 2G!! of my phone data! (See attachments)
Anyone knows what are those? and how to fix it?
It's really urgent.. I dont want to pay extra bills since it's already too expensive,sigh...
THANKSSSS
I had a similar existence this week. One week into my month, I had used 1.5GB. Looked in data usage. It tells me that FlickFolio had used almost a GB of mobile data, all background. I haven't used FlickFolio in months, and I checked my settings in it, it's set to only upload through wifi. Really weird.

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