D800 - Unusual semi-brick (9008/9006/TOT doesn't resolve) - G2 Q&A, Help & Troubleshooting

I have a D800 I'm working on for someone. They did a real number on it. It was semi-functional, but would randomly lose all screen function and had no service. Also had a persistent "ERROR" right above the home keys.
I performed a TOT reset to 20c, and everything seemed fine. I verified functionality and downloaded some apps using my google account, so once everything was fine I performed a standard Factory Reset via Volume - + Home/Home. Now, all hell has broken loose. It retained download mode - for a while - and I was able to flash all 3 available TOT's with semi-success. OS was bootable, sometimes, other times it was pure bootloop. Factory resets performed before and after TOT flashes. Confirmed MD5's, correct TOT+DLL combinations, etc etc. The phone is just pissed. Currently, the IMEI is now gone, but I know it. I wrote it down prior to doing anything the moment I got it. It also matches the IMEI on the inside of the back cover. I have confirmed this is not a frankenstien refurb - D800 on rear of mainboard / all panels / battery ribbon cables / etc. I lost download mode at one point, had fastboot. Couldn't get fastboot mode to work with my pc to repair it, so I manually put the phone into QHUSB 9008 mode, then 9006, then repaired fastboot so Download mode would work. Back to step one....Bootloops, hard freezes, random reboots, "ERROR" during RANDOM boots sometimes no ERROR, etc etc.... Something somewhere is just not meshing. I thought MAYBE the lack of an IMEI might be throwing the OS for a loop, so I tried the qualcomm and EFS Professional programs with no luck. The phone throws an error when trying to backup the memory, as well as write the HEX IMEI. I've tried various ports. Drivers are all current, and I've tried every available version of drivers I've been able to locate.
Anyone have any ideas? At all....? I'm familiar with most of the processes involved here, I just can't figure out how a full TOT reflash isn't wiping the issue...
Imgur Album of components to confirm full D800: http://imgur.com/a/PciLM
EDIT: BASEBAND UNKNOWN

Related

LG L5 E610 - Strange issue

Hello guys.
I have an LG L5 (E610) that is having a very strange behavior.
It started by throwing a lot of ANR with different applications (Google Play Store, Play Services, Facebook, and others).
So, seeing this, I decided to do a factory reset. After reboot, what is my surprise that I see everything as I had before. All the applications, all the data, everything.
With this, I tried almost everything at the moment. And by saying that, I mean:
- Tried to follow the key combination for the recovery, it goes to recovery, I see the Android and some progress bar moving, but after the reboot, the system remains with no change;
- When on the system, I uninstall applications, they seem to be uninstalled, but after a reboot all the applications are back.
- Tried to root the phone with more than one process, no success. I cannot install any application. Not via play store, not via adb install, there is no way;
- Tried to flash a recovery img, to try to clean cache partition from there, no luck. From Fastboot it says everything went well, but when I reboot, everything is the same;
- In fastboot, I tried to erase cache and userdate partitions, no luck. When I try, i have a message saying "FAILED (status read failed (Too many links))". This happens with all the partitions. I even tried to erase the system partition, and I have the same response. Strange thing is that after this error, the phone reboots and goes directly to the system;
- Tried with KDZ images and tools to install different versions, I receive errors during the deployment and at the end the phone reboots. Again, the same system is installed as before. No changes.
As of now, I was trying to understand if there is any problem with the internal flash system. Maybe it is corrupted and is causing all these issues.
The thing is, as the phone is not rooted, I cannot launch a e2fsck to the maybe faulty mmcblk0pXX
The phone has a stock ROM based on Android 4.0.3 (build IML74K / LG-E610-V10e-JUN-30-2012)
I am out of ideas, I've looked around here at XDA, Google and I have no other ideas to try.
Does anyone have another suggestion?
Is there something else I can do to try to make the phone live again?
Any help someone can provide will be very much appreciated..
Now this is what I call a coincidence.
About 2 years ago, a friend of mine asked me for help with her E610. Almost all actions were giving us ANRs. Whatever you do, i.e. unsinstall, install, change, delete... after reboot/reset were all there, even notifications! Tried KDZ updater, and, while the update was OK without signs of errors or so, after reboot - nothing, everything was like before. After trying to find a solutions by hundreds of ways, with adb and fastboot commands (all partitions&folders were locked, no read, no write, and you can't see any file, tried root to no avail), L5 got bricked. She already got a new phone and this LG was laying there without any use.
Three days ago I decided to try again, with no hope tbh No screen, no vibration, nothing, apparently dead. But, I could install Qualcomm drivers and my Windows can see it in download mode. I think that the only way is to flash the phone with LGFlashTool and using COM port. I already extracted *.dz from *.kdz but I need the dll for FlashTool. Found 2 or 3 webs with this dll, but you need a 100 bucks subscription :crying: If anyone can upload that dll I'd be very happy to try to flash this phone I'm really big n00b in this, just a plain phone user, nothing more, so don't blame me if I said something wrong
Many thanks in advance.
same problem
Hello! Same problem...
My L5 is making me crazy... It has CyanogenMod 10 nighlty. A friend of mine was using it and he tried to install the GAPPS after he did a factory reset. I have no idea what guide he used but it got soft bricked... It's constantly showing a "stopped working" message and after a while reboots by itself.
I tried to do a factory reset but it always returns to the same point, same apps installed, everything like the reset never happened. I even used CWM to reset it and it allways goes back to the same recovery point.
After a while I decided to flash a stock room but here's the problem: I can't get into emergency mode.
After reading ALL post about it I found that there's at least three ways of entering EM, (1) down VOL and plug in usb cable without battery; (2) down+up VOL and plug in usb; (3) down+up VOL + power botton.
Conclusions:
(1) - gives me a screen full of code like a command line
(2) - White screen
(3) - White screen
I've read ALL the unbrinking post on the internet, including xda, and none of them helped.
The KDZ Updater never recognizes the phone. I installed all the drivers but everytime I plug in the phone it installes the same LGE MTP drive...
Can anyone help, please?!
How to enter Emergency mode? How to flash another rom?

D800 - Unusual semi-brick (9008/9006/TOT doesn't resolve)

I have a D800 I'm working on for someone. They did a real number on it. It was semi-functional, but would randomly lose all screen function and had no service. Also had a persistent "ERROR" right above the home keys.
I performed a TOT reset to 20c, and everything seemed fine. I verified functionality and downloaded some apps using my google account, so once everything was fine I performed a standard Factory Reset via Volume - + Home/Home. Now, all hell has broken loose. It retained download mode - for a while - and I was able to flash all 3 available TOT's with semi-success. OS was bootable, sometimes, other times it was pure bootloop. Factory resets performed before and after TOT flashes. Confirmed MD5's, correct TOT+DLL combinations, etc etc. The phone is just pissed. Currently, the IMEI is now gone, but I know it. I wrote it down prior to doing anything the moment I got it. It also matches the IMEI on the inside of the back cover. I have confirmed this is not a frankenstien refurb - D800 on rear of mainboard / all panels / battery ribbon cables / etc. I lost download mode at one point, had fastboot. Couldn't get fastboot mode to work with my pc to repair it, so I manually put the phone into QHUSB 9008 mode, then 9006, then repaired fastboot so Download mode would work. Back to step one....Bootloops, hard freezes, random reboots, "ERROR" during RANDOM boots sometimes no ERROR, etc etc.... Something somewhere is just not meshing. I thought MAYBE the lack of an IMEI might be throwing the OS for a loop, so I tried the qualcomm and EFS Professional programs with no luck. The phone throws an error when trying to backup the memory, as well as write the HEX IMEI. I've tried various ports. Drivers are all current, and I've tried every available version of drivers I've been able to locate.
Anyone have any ideas? At all....? I'm familiar with most of the processes involved here, I just can't figure out how a full TOT reflash isn't wiping the issue...
Sorry, meant to put in Troubleshooting. Apologies!
adamlee06 said:
I have a D800 I'm working on for someone. They did a real number on it. It was semi-functional, but would randomly lose all screen function and had no service. Also had a persistent "ERROR" right above the home keys.
I performed a TOT reset to 20c, and everything seemed fine. I verified functionality and downloaded some apps using my google account, so once everything was fine I performed a standard Factory Reset via Volume - + Home/Home. Now, all hell has broken loose. It retained download mode - for a while - and I was able to flash all 3 available TOT's with semi-success. OS was bootable, sometimes, other times it was pure bootloop. Factory resets performed before and after TOT flashes. Confirmed MD5's, correct TOT+DLL combinations, etc etc. The phone is just pissed. Currently, the IMEI is now gone, but I know it. I wrote it down prior to doing anything the moment I got it. It also matches the IMEI on the inside of the back cover. I have confirmed this is not a frankenstien refurb - D800 on rear of mainboard / all panels / battery ribbon cables / etc. I lost download mode at one point, had fastboot. Couldn't get fastboot mode to work with my pc to repair it, so I manually put the phone into QHUSB 9008 mode, then 9006, then repaired fastboot so Download mode would work. Back to step one....Bootloops, hard freezes, random reboots, "ERROR" during RANDOM boots sometimes no ERROR, etc etc.... Something somewhere is just not meshing. I thought MAYBE the lack of an IMEI might be throwing the OS for a loop, so I tried the qualcomm and EFS Professional programs with no luck. The phone throws an error when trying to backup the memory, as well as write the HEX IMEI. I've tried various ports. Drivers are all current, and I've tried every available version of drivers I've been able to locate.
Anyone have any ideas? At all....? I'm familiar with most of the processes involved here, I just can't figure out how a full TOT reflash isn't wiping the issue...
Click to expand...
Click to collapse
baseband is known or unknown.
kalpesh patil said:
baseband is known or unknown.
Click to expand...
Click to collapse
Unknown. I just PMd you as well, but my XDA PMs havent been sending all week. Maybe you're went through

Non Hacked/Rooted 6p Shut Off And Will Not Turn On

bought this phone used and I don't think it was rooted but never checked, confirmed. Last night it turned off and will not turn on anymore..
Tried the pwr button for several minutes and no change. Plugged it in with several different cables and no change.
Any other suggestions or options? USB to computer detects something but says it can't install the driver.
Any ideas?
oNe
Can you enter to the bootloader menu? Maybe you can enter recovery and wipe the cache and dalvik
martinfarrell11 said:
Can you enter to the bootloader menu? Maybe you can enter recovery and wipe the cache and dalvik
Click to expand...
Click to collapse
negative, either the phone is totally dead or the screen is dead but NOTHING happens when pwr is pressed
here is what I have tried:
1. Press and hold PWR button for over 3minutes
- Plugged in and unplugged into ac - no change
2. Press and hold volume DOWN + Pwr for over 3minutes
- Plugged in and unplugged into ac - no change
3. Plugged into different a/c power outlets with 2 different chargers - no change
NOT sure what else to try or do?
Funny thing is if ya plug into a computer it does indeed detect "something'
However it says it can't load the USB drivers something about QU_***
Open to any ideas and suggestions.. WHILE I would love to get the phone working whats more high priority for me now is the 20gb's of pics that apparently did NOT back up.
oNe
Sean Price said:
Funny thing is if ya plug into a computer it does indeed detect "something' However it says it can't load the USB drivers something about QU_***
Click to expand...
Click to collapse
Funny thing is- that "something" is the solution to your problem. Capture the error message completely and search the 6P forums for that. Several threads on the "something" issue.
v12xke said:
Funny thing is- that "something" is the solution to your problem. Capture the error message completely and search the 6P forums for that. Several threads on the "something" issue.
Click to expand...
Click to collapse
Several threads with no solution. I went through the same "something" . Can't be fixed
v12xke said:
Funny thing is- that "something" is the solution to your problem. Capture the error message completely and search the 6P forums for that. Several threads on the "something" issue.
Click to expand...
Click to collapse
fixed that issue, aka QHSUSB_BULK is now working properly according to Device Manager.. but Nexus 6P is not detected, and doesn't even show up in Disk Management either.
Any other ideas?
please advise..
oNe
Sean Price said:
fixed that issue, aka QHSUSB_BULK is now working properly according to Device Manager.. but Nexus 6P is not detected, and doesn't even show up in Disk Management either. Any other ideas? please advise.. oNe
Click to expand...
Click to collapse
If you found the right EDL_9008 thread, there is Qualcomm software to download for your PC. If your phone is in the right downloader mode you can use the PC software with a special recovery.img. I don't know anything about it, just read through the threads long ago. It's a mixed bag with some success stories, some not. Keep looking though, I think you are on the right track. The original poster was "Tenfar" if I recall correctly. Good luck.
Try cleaning out the charging port.
Hi there,
I think we are in the same/similar boat. My phone shut off while using it (screen froze, then went black) and seems to have bricked itself. I *am* able to get mine to turn on, but only about once per day after it has been left plugged in for a few hours (although there is no indication it is charging while plugged in - never gets warm, no lights, etc.) I can get into recovery if I am lucky (usually get to the android bot laying on its back, then PWR+VOLUP just causes the phone to shut off instead of actually getting into recovery menu.) I've been able to clear cache/factory wipe from recovery menu with no luck. I never did unlock the bootloader so I am unable to use fastboot to do anything. I tried to flash a few OTA (full and incremental) images using adb when I am able to get into recovery, but they always failed in one way or another.
I've been trying the methods described in the 'tenfar' threads - using the xiaomi flasher and QPST tools. The xiaomi tool always fails for me. I have been able to get the QFIL tool to successfully 'download' about 3 times now, with tenfar's recovery images. However, after the success message, the phone doesn't do anything (I read in other threads it should reboot itself) - and after unplugging, the behavior of the device seems to be the same - just stuck and won't turn on at all.
Right now I think I am stuck in 'EDL' mode where the only evidence that the device isn't completely dead is that it shows up in device manager as 'Qualcomm HS-USB QDLoader 9008 (COM3)', and the factory imager tools do recognize it.
It *seems* like the only way forward is to somehow get one of these factory tools to flash the right set of files onto the device - I've tried a few now with no luck. I even tried extracting the relevant *.img files out of the google factory image download and replacing tenfar's image files with them. I was able to load those onto the device with QFIL. This morning my attempt at turning on the device has me stuck on the white google logo, which is new behavior for me - usually it shows the logo for ~5-10 seconds then the device powers off. I've left it on for a while stuck on the white google image, but I'm not sure if I'm doing anything useful here.
Here are my reference threads:
tenfar's 'debrick' thread
QFIL thread
If anyone has any crazy ideas, I am open to try them. Thank you.
Maybe disable big cores?
apples1678 said:
Hi there,
I think we are in the same/similar boat. My phone shut off while using it (screen froze, then went black) and seems to have bricked itself. I *am* able to get mine to turn on, but only about once per day after it has been left plugged in for a few hours (although there is no indication it is charging while plugged in - never gets warm, no lights, etc.) I can get into recovery if I am lucky (usually get to the android bot laying on its back, then PWR+VOLUP just causes the phone to shut off instead of actually getting into recovery menu.) I've been able to clear cache/factory wipe from recovery menu with no luck. I never did unlock the bootloader so I am unable to use fastboot to do anything. I tried to flash a few OTA (full and incremental) images using adb when I am able to get into recovery, but they always failed in one way or another.
I've been trying the methods described in the 'tenfar' threads - using the xiaomi flasher and QPST tools. The xiaomi tool always fails for me. I have been able to get the QFIL tool to successfully 'download' about 3 times now, with tenfar's recovery images. However, after the success message, the phone doesn't do anything (I read in other threads it should reboot itself) - and after unplugging, the behavior of the device seems to be the same - just stuck and won't turn on at all.
Right now I think I am stuck in 'EDL' mode where the only evidence that the device isn't completely dead is that it shows up in device manager as 'Qualcomm HS-USB QDLoader 9008 (COM3)', and the factory imager tools do recognize it.
It *seems* like the only way forward is to somehow get one of these factory tools to flash the right set of files onto the device - I've tried a few now with no luck. I even tried extracting the relevant *.img files out of the google factory image download and replacing tenfar's image files with them. I was able to load those onto the device with QFIL. This morning my attempt at turning on the device has me stuck on the white google logo, which is new behavior for me - usually it shows the logo for ~5-10 seconds then the device powers off. I've left it on for a while stuck on the white google image, but I'm not sure if I'm doing anything useful here.
Here are my reference threads:
tenfar's 'debrick' thread
QFIL thread
If anyone has any crazy ideas, I am open to try them. Thank you.
Click to expand...
Click to collapse
I have the 100% same issue. Screen froze,then went black and now its stuck in EDL mode. I need my data. Recovery access or anything else would be fine/enough for me. I have had LineageOS and TWRP on the device. With TWRP i can access my data.
How have you got your device on? Mine dont start once a day or so. Its always in EDL mode ( 9008 ).
ncc8uetou5et said:
I have the 100% same issue. Screen froze,then went black and now its stuck in EDL mode. I need my data. Recovery access or anything else would be fine/enough for me. I have had LineageOS and TWRP on the device. With TWRP i can access my data.
How have you got your device on? Mine dont start once a day or so. Its always in EDL mode ( 9008 ).
Click to expand...
Click to collapse
Sorry bud - I never was able to get any further than when I posted this. I eventually gave up, got a full out of warranty refund through my CC after the manufacturer wouldn't help me at all, and upgraded to a Pixel XL. I still do have the device, I should try to boot it up again . I didn't have any data concerns on my device so I was able to give up... good luck!

LGH345KT - Tmobile LG LEON - Is it a Black Brick?

I have tried searching, nothing has recovered it yet. In attempt to do this https://forum.xda-developers.com/showpost.php?p=72501544&postcount=25
I got to step 11, but didn't check fc well, and didn't have TWRP installed! Any hope?
I get a Battery ? on battery out. It makes a device driver connection and loads drivers, but doesn't seem to get into download or recovery. No connection on ADB, or Fastboot with my drivers that I've tried. The LGMobile Support Tool gives a battery or download error, and I've used another Leon to check it's 100% charged. I made the backups as stated in the howto above, but can't connect to do a restore. I've got pretty far with the disconnect after 5 seconds to bypass the battery check, but still nothing flashed. I may have tried more options to flash and nothing has worked, please ask to check if I've tried it already. My main reason for this attempt was to free up size for apps, and to utilize the SD card memory more effectively. I have not seen a menu or screen image except what I've mentioned.

Stuck in Firmware Update

I was trying to update with LGUP application for firmware update but didn't success, so I removed the USB cable and pressed Volume down and power button to restart. But it went straight into Firmware Update and LGUP application can't find the port.
So, my phone is stucking in Firmware update screen, please help me how to restore the firmware and get out from Firmware Update screen, many thanks and greatly appreciated.
Hold the power button until you get a black screen. Download LG Mobile Support tool and the LG Drivers. Plug USB In and then hold the Power + Volume Up key. On your screen, click Upgrade Recovery. From there, you can do a factory reset through download mode of your phone.
Enter download mode and connect the phone in the PC. Download LG brige and open it. When you are inside the programe you will see a window of Software update enter here and there is an option that is for bad installation otas (to reinstall and correct errors). Use this and I think this will handle.
Another option I think is using LG Up you will see your device in download mode. Try to enter download mode and see if this works also.
Thanks both - I ran into a similar situation. I pulled down both the 11a and 14a KDZ files, and used UpperCut and LGUP to flash first the 14a and then the 11a image. Unfortunately in both cases after LGUP does its thing, I'm getting the LG logo, followed by fastboot screen.
I cannot reboot to get past it, and I cannot flash recovery (it says the boot loader is locked). I cannot flash the Unlock.bin from LG because apparently the KDZ re-enabled the software lock prohibiting bootloader unlocks.
So I'm suck with a phone that will only boot into fastboot, stock recovery or into download mode, and I cannot figure out how to get back to something functional. I've tried reflashing with LGUP - that doesn't work. And the LG Bridge "Update Error Recovery" option gives an error "Connect your mobile device to the USB Port" even though it is, and the LG USB drivers are installed.
Would appreciate any pointers someone could offer.
gewecht said:
Thanks both - I ran into a similar situation. I pulled down both the 11a and 14a KDZ files, and used UpperCut and LGUP to flash first the 14a and then the 11a image. Unfortunately in both cases after LGUP does its thing, I'm getting the LG logo, followed by fastboot screen.
I cannot reboot to get past it, and I cannot flash recovery (it says the boot loader is locked). I cannot flash the Unlock.bin from LG because apparently the KDZ re-enabled the software lock prohibiting bootloader unlocks.
So I'm suck with a phone that will only boot into fastboot, stock recovery or into download mode, and I cannot figure out how to get back to something functional. I've tried reflashing with LGUP - that doesn't work. And the LG Bridge "Update Error Recovery" option gives an error "Connect your mobile device to the USB Port" even though it is, and the LG USB drivers are installed.
Would appreciate any pointers someone could offer.
Click to expand...
Click to collapse
In older LG phones work LG Flashtool (2014)...Maybe with this you can flash KDZ firmware https://forum.xda-developers.com/showthread.php?t=2797190
gewecht said:
Thanks both - I ran into a similar situation. I pulled down both the 11a and 14a KDZ files, and used UpperCut and LGUP to flash first the 14a and then the 11a image. Unfortunately in both cases after LGUP does its thing, I'm getting the LG logo, followed by fastboot screen.
I cannot reboot to get past it, and I cannot flash recovery (it says the boot loader is locked). I cannot flash the Unlock.bin from LG because apparently the KDZ re-enabled the software lock prohibiting bootloader unlocks.
So I'm suck with a phone that will only boot into fastboot, stock recovery or into download mode, and I cannot figure out how to get back to something functional. I've tried reflashing with LGUP - that doesn't work. And the LG Bridge "Update Error Recovery" option gives an error "Connect your mobile device to the USB Port" even though it is, and the LG USB drivers are installed.
Would appreciate any pointers someone could offer.
Click to expand...
Click to collapse
I have the same issue - I was on Lineage os and flashing the OTA update caused bootloop to recovery. So I wanted to flash back to stock using LGUP and 14A. I did that before without issues.
This time though all installed fine but after reboot the phone immediately goes to fastboot, exactly as described above. I just spend several hours trying to fix it but with no results. The LG Bridge won't recognize the phone no matter what I do in Windows (tried 3 different PCs). On a Mac it will start connecting and will end up saying "you need to enable MTP connection".
From what I garther the stock rom flashed fine - the factory reset works, even shows "erasing data", the LG UP recognizes the phone as 14A (I tried 11A, 13A too - seems to install fine but goes immediately to fastboot after reboot).
The only thing I realized I did different when flashing the stock rom with LGUP was not using the original LG USB cable. But reflashing with original cable makes not difference now - still going to fastboot.
Any help would be greatly appreciated.
Have you guys been able to do the Upgrade recovery in the LG support tool? Did it work? It starts fine for me but after downloading the recovery file I always get and error, see the screenshot.
I was able to grab the kdz file and tried to flash it with LGUP but still the same thing. It seems like it flashes fine but after reboot it immediately goes to fastboot
kloubik said:
Have you guys been able to do the Upgrade recovery in the LG support tool? Did it work? It starts fine for me but after downloading the recovery file I always get and error, see the screenshot.
I was able to grab the kdz file and tried to flash it with LGUP but still the same thing. It seems like it flashes fine but after reboot it immediately goes to fastboot
Click to expand...
Click to collapse
Sadly I'm in the same boat as well. I'll pull some of their error messages I've gotten with LG Flash Tool this afternoon. I've tried 2014 and 2017. Both to no success.
I suspect it may be something with the /misc partition. Im going out on a limb, but I'm guessing that the AOSP and Lineage ROMs may touch misc. That partition may have some key identifiers for the LG tools. And the KDZ doesn't have a misc partition embedded inside it.
I was hoping the kdz file I was able to grab from the Lg Support tool would be different from regular stock rom 14a that is available around the internet but it appears to be exactly the same file (based on the file size). My original hope was that the file would support "Refurbish" option in the LGUP tool but it only works with "Upgrade".
I wonder if the "Refurbish" option would fix this and re-flashed all partitions - if only we could find a kdz file that would work with the refurbish option. So far all files I tried (11a, 13a, 14a) only support the upgrade option.
Thanks for all of your helps, I used LGUP and WondersMobile application on the computer and LGUP can not see the port. I did un-install the WondersMobile and LGUP can see the port and finally upgraded to latest firmware.
gewecht said:
Thanks both - I ran into a similar situation. I pulled down both the 11a and 14a KDZ files, and used UpperCut and LGUP to flash first the 14a and then the 11a image. Unfortunately in both cases after LGUP does its thing, I'm getting the LG logo, followed by fastboot screen.
I cannot reboot to get past it, and I cannot flash recovery (it says the boot loader is locked). I cannot flash the Unlock.bin from LG because apparently the KDZ re-enabled the software lock prohibiting bootloader unlocks.
So I'm suck with a phone that will only boot into fastboot, stock recovery or into download mode, and I cannot figure out how to get back to something functional. I've tried reflashing with LGUP - that doesn't work. And the LG Bridge "Update Error Recovery" option gives an error "Connect your mobile device to the USB Port" even though it is, and the LG USB drivers are installed.
Would appreciate any pointers someone could offer.
Click to expand...
Click to collapse
kloubik said:
I have the same issue - I was on Lineage os and flashing the OTA update caused bootloop to recovery. So I wanted to flash back to stock using LGUP and 14A. I did that before without issues.
This time though all installed fine but after reboot the phone immediately goes to fastboot, exactly as described above. I just spend several hours trying to fix it but with no results. The LG Bridge won't recognize the phone no matter what I do in Windows (tried 3 different PCs). On a Mac it will start connecting and will end up saying "you need to enable MTP connection".
From what I garther the stock rom flashed fine - the factory reset works, even shows "erasing data", the LG UP recognizes the phone as 14A (I tried 11A, 13A too - seems to install fine but goes immediately to fastboot after reboot).
The only thing I realized I did different when flashing the stock rom with LGUP was not using the original LG USB cable. But reflashing with original cable makes not difference now - still going to fastboot.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
I too am having same problem. I've tried all the images from 11A to 14A, all of them flash with no errors on LGUP and every time LGUP detects the phone as having the last version flashed. Unfortunately, the phone also boots to fastboot every time. Nothing else to add to your descriptions at this time I'm afraid...
gewecht said:
Sadly I'm in the same boat as well. I'll pull some of their error messages I've gotten with LG Flash Tool this afternoon. I've tried 2014 and 2017. Both to no success.
I suspect it may be something with the /misc partition. Im going out on a limb, but I'm guessing that the AOSP and Lineage ROMs may touch misc. That partition may have some key identifiers for the LG tools. And the KDZ doesn't have a misc partition embedded inside it.
Click to expand...
Click to collapse
I am absolutely positive my problem is at least in part due to a messed up /misc partition though. @gqo actually described what I did pretty thoroughly in his thread, albeit in a G5. Post #9 has the fix but it didn't work for me.
I've also stumbled upon a menu under the Firmware Update screen that I had never seen before and cannot fin any mention to... Would any of you guys know what it is for? It reads something like:
Code:
** SELECT MENU **
** Select : Power Key(Long) **
** Move : Power Key(Short) **
-> MA-USB(WIFI) DL
POWER OFF
PHONE INFO
BACK
Okay, I figured it out. The menu, at least the first option, appears to be for Wi-Fi firmware update. I wonder what file the phone actually downloads... And if it would be able to fix our phones. The only unprotected network I had in hand was a mobile hotspot in my not-so-LTE Nexus 5, so I got as far the firmware download start but didn't risk it on such a slow and unpredictable network. On top of that my Nexus 5 has also gotten pretty good at bootlooping, that's why I got this G6 in the first place. If anyone out there has a reliable unprotected network and nerves of steel it could be interesting to see if the outcome of this update is different from the LGUP one.
How do you access this menu?
What I started working on yesterday is trying to build a image file for the Qualcomm Flash Image loader and see if I can flash the phone using this tool... But I have never used this tool before, right now it does not detect my phone - I need to work on that + see if I can correctly build the image file from kdz. I found some youtube step by step tutorials so we will see. I will post update on the progress tonight or tomorrow.
kloubik said:
How do you access this menu?
What I started working on yesterday is trying to build a image file for the Qualcomm Flash Image loader and see if I can flash the phone using this tool... But I have never used this tool before, right now it does not detect my phone - I need to work on that + see if I can correctly build the image file from kdz. I found some youtube step by step tutorials so we will see. I will post update on the progress tonight or tomorrow.
Click to expand...
Click to collapse
I'm not sure if there's a better way to do it, but I access it by removing the usb cable after I successfully get in Download Mode. Then I'm not sure if there's any specific key combo, I've been randomly pressing the power and the volume down buttons and at some point I get into that menu. In the menu though, for some reason, I think I can only select an option if I long press both the volume down and power buttons. The "POWER OFF" option has come in handy because so far is the only way I can actually turn my phone off. The "PHONE INFO" hasn't worked for me yet. The menu also reacts when you add/remove the microsd card... I wonder if it can be used for something other than a WiFi firmware upgrade. I haven't had the chance to connect the phone to a computer to see how the device is recognized, if at all.
And that image you're working on sounds like a neat idea, I wish I could help but I'm afraid I wouldn't have the skill. I may be able to test though. Anyway, Godspeed!
Unundra said:
I too am having same problem. I've tried all the images from 11A to 14A, all of them flash with no errors on LGUP and every time LGUP detects the phone as having the last version flashed. Unfortunately, the phone also boots to fastboot every time. Nothing else to add to your descriptions at this time I'm afraid...
I am absolutely positive my problem is at least in part due to a messed up /misc partition though. @gqo actually described what I did pretty thoroughly in his thread, albeit in a G5. Post #9 has the fix but it didn't work for me.
I've also stumbled upon a menu under the Firmware Update screen that I had never seen before and cannot fin any mention to... Would any of you guys know what it is for? It reads something like:
Code:
** SELECT MENU **
** Select : Power Key(Long) **
** Move : Power Key(Short) **
-> MA-USB(WIFI) DL
POWER OFF
PHONE INFO
BACK
Okay, I figured it out. The menu, at least the first option, appears to be for Wi-Fi firmware update. I wonder what file the phone actually downloads... And if it would be able to fix our phones. The only unprotected network I had in hand was a mobile hotspot in my not-so-LTE Nexus 5, so I got as far the firmware download start but didn't risk it on such a slow and unpredictable network. On top of that my Nexus 5 has also gotten pretty good at bootlooping, that's why I got this G6 in the first place. If anyone out there has a reliable unprotected network and nerves of steel it could be interesting to see if the outcome of this update is different from the LGUP one.
Click to expand...
Click to collapse
I'll play around a bit and see if I can land on this menu. At this point I'll try anything. I'm on an iPhone until I get this fixed - so I'm motivated!
I can setup an open guest network off my main wi-fi this evening and see what I can find out.
EDIT Sorry, I tried playing around here, but I couldn't figure out how to get back into the the menu you uncovered. If you could give some instructions on how to do it, I'm happy to give it a shot on my device.
I was able to access the menu today...what worked for me was at the firmware screen unplug the usb cable and then press volume down and power button three times quickly. I tried to connect to a wifi and it does not really do anything. I think it just establishes wifi connection but it does not download anything on it's own - it's waiting for another connection.
Also I got stuck with building the image file from kdz, it has no information on partitions. At this point I decided to ship to LG for a quote and will see how much they will ask for a reflash.
I got as far as selecting a network and getting some sort of a download start screen, but I interrupted it right away so I wasn't sure the download would actually go through... Apparently it does not. If this menu has some sort of flashing capabilities though, it might be worth checking how secure it is. If someone can get it to download and flash a modded file perhaps there could be a chance of flashing a custom recovery or something... I'm thinking about those guys that have an unlockable bootloader (which we ironically also have now).
Anyway, all of this goes well beyond my skill so I followed your example and submitted a repair service request to LG. It'll take quite long but shipping is free, so I figured I'd give it a try. I'm assuming this is an easy fix with the right software tools, so I hope LG doesn't overcharge for it. I'm even half hoping they'll do it under the limited warranty... If I recall correctly unlocking the bootloader doesn't immediately void all warranty, there's room to prove the bootloader was never actually unlocked. And after all LG does say that once unlocked, it cannot be undone and our phones are, in fact, running stock firmware and have a locked bootloader.
Update: My phone was received today by LG. In LG's Track Repair page, the status briefly showed as Undergoing Diagnostic but quickly moved to Repair In Progress, it's current status. Given that LG was supposed to contact me in case the repair was not covered by the limited warranty, meaning that an extra fee would've to be paid, I'm assuming the phone will be fixed (if possible, that is) free of charge. I will update you guys again soon, but if anyone out there is still struggling with this issue I'd recommend considering sending the phone to LG.
I have the exact same problem. Please keep us in the loop of what happens to your phone with LG
My phone has been received by LG for this issue on 9/26. It quickly moved through diagnostic to "repair in progress" on the first day plus showed ETA back to me in 6 business days. Ever since that it's stuck in that mode, no update or contact from LG. I check the status every day - every day it says the same - ETA 6 business days. It's been a week and half now with no update. I kind of expected it's going to take 2-3 weeks but annoyed that they say 6 days ETA and then you don't hear from anyone for almost 2 weeks with no change in status.
Update #2: The status finally moved to Shipped To Customer. I haven't been contacted by LG yet, so I guess the phone could've been shipped fixed as much as it could've been shipped as is for being unfixable. Either way, I wasn't and most likely won't be charged. FedEx hasn't got an ETA for the delivery, but I'll let you guys know as soon as I get my phone back.
Edit: Got an e-mail from LG. It reads something like:
Defect: Software failure
Payment Type: NOT APPLICABLE
Repair Results: S/W upgrade (download)
Repair Cost: $ 0.00
Warranty Status: In Warranty
Tax: $ 0.00
Total: $ 0.00
I guess I got away with it, I hope you guys do too.
Sent from my Nexus 5 using Tapatalk

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