external USB 3.0 hard disk not recognised/mounted by shield TV - Shield Android TV Q&A, Help & Troubleshooting

i encountered a problem with my external USB 3.0 disk, shield tv won't recognise the disk. its formatted in NTFS in just one partition. In settings > storage the usb drive is greyed out and it says "unsupported file system, or drive is blank", which isnt the case.
i tried to format the disk to several formats shield tv is able to access (i.e exfat, fat 32, ntfs), i also did a full format of the external drive (removing mbr and all partitions)... didnt solve the problem.
and to be sure that its not a controller problem, i hooked another hard disk on the same usb 3.0 controller and everything is working fine.
so i guess its a problem with the drive (seagate momentus thin 500GB), but it works on any other device except the shield TV.
any ideas?

well... found a solution now: i did a full low level format of the disk (not just the fast one with mbr/partition removal), formatted it as ex-fat with win 10. after that shield tv was able to mount it. then i erased the drive in settings > storage, removed it safely and copied the files back on with my computer. now it seems to work as it should.
problem solved

Related

External USB drives

I was able to partition an external usb drive to fat32 and create 4 logical drives out of a larger drive. all drives are seen and I can run movies and store files without any problem.
I believe that the key word is FAT32 ...if you use NTFS the drive will not be recognised...
Regards

Can't Get NTFS External Hard Drive To Mount.

I have a Seagate FreeAgent GoFlex 500GB USB 3.0 Ultra-Portable External Hard Drive
I can't get it to mount with my A500.
I'm running Taboonay Custom Rom (4.010_Com_Gen1)
I am Rooted.
I'm On 3.1
Kernel Version 2.6.36.3
I've tried apps like Drive Mount, NTFS Mount and none of them find my hard drive. How do i get it to mount.
When I had a similar problem this is the steps I went through to finally figure out what was going on:
I checked the portables for what filing system it was using FAT32 or NTFS.
One hdd was running FAT32 so it was automatically appearing under settings as the external usb device
The NTFS would not always be found in Drive mount but I have found if I plug the hdd in before I turn on the Acer then be really really patient after it has booted up it would appear in Drive Mount.
I have found if you go into Drive Mount too quickly after the tablet has fired up it won't be in Drive Mount. There seems to be a delay on reading the USB and I have found that it is nowhere near instantaneous once the tablet has fired up.
Once mounted it appears as /mnt/sdb1 (from memory).
Hope this helps, I find patience when using the tablet the best thing!

Mount Western Digital 3TB Mybook Essential USB 3.0 External HDD

I have a
Western Digital 3TB Mybook Essential USB 3.0 External HDD
The problem is, that the A500 will not accept this drive connected via USB.
Do anyone have an ida with such a large HDD.
A 2TB HDD has no problem.
Is the drive formatted as fat32?
size is not the issue
Depends on format. If you do not have root access, the USB drive is only mountable if it is FAT/FAT32 file system. If it's NTFS you will need root and a external app (I use Drive Mount, free from market) to be able to use said external HDD
entropy.of.avarice said:
Depends on format. If you do not have root access, the USB drive is only mountable if it is FAT/FAT32 file system. If it's NTFS you will need root and a external app (I use Drive Mount, free from market) to be able to use said external HDD
Click to expand...
Click to collapse
With Drive Mount the Drive is recognized but it will not mount the drive.
The drive is formatet with the tool from WesternDigital.
hochgattererjohann said:
With Drive Mount the Drive is recognized but it will not mount the drive.
The drive is formatet with the tool from WesternDigital.
Click to expand...
Click to collapse
Hmmmm. Can you hook it up to your PC and check it's properties? What format is it even in?
The drive mount tool shows the drive, but "mount all" fails?
Does the drive actually work on a USB2 port?
over 2,19TB needs Advanced Format
Hi,
I read in one of the computer magazines that MBR (master boot record) only works for drives up to 2.19TB in size, bigger requires this new Advanced Format Support . Win7 SP1 includes this by defauilt I believe. Could be the case for the Iconia that the size is simply too big and that this AF is not (yet) supported ...
just my2 cents,
Marcher
entropy.of.avarice said:
Hmmmm. Can you hook it up to your PC and check it's properties? What format is it even in?
The drive mount tool shows the drive, but "mount all" fails?
Click to expand...
Click to collapse
Windows report NTSF and drive mount shows the drive but "mount all" fails
FloatingFatMan said:
Does the drive actually work on a USB2 port?
Click to expand...
Click to collapse
Yes it works without a problem on a USB2 port on my PC
When you connect to pc does it shows like 2 drivers letters or only 1, if shows 2 that's your problem there is utility on wd site how to reconfigure to show 1 drive.
Sent from my SPH-D700 using XDA App
does it have a virtual drive. I am not familiar with wd drive but my iomega ego came with a virtual cd drive with the encryption program and drive mount won't work. But the version 1.2 works
http://forum.xda-developers.com/showpost.php?p=13337600&postcount=6
Just found out the name of the program wd its wd smartware. Below are link on how to disable them.
http://wdc.custhelp.com/app/answers/detail/a_id/3835
hochgattererjohann said:
Windows report NTSF and drive mount shows the drive but "mount all" fails
Yes it works without a problem on a USB2 port on my PC
Click to expand...
Click to collapse
If it is formatted NTFS and you have a stock A500 that is your problem. You need to format it as a FAT32 drive. You cannot do this through drive management in Windoze 7 (as far as I know) - you need to use a third party application or root your A500 and perform the necessary mods.
Once you root, you can use this.
I had success with the following utility and my 500GB NTFS-formatted external:
http://forum.xda-developers.com/showpost.php?p=13337600&postcount=6
Hope this helps.
NTFS is the norm for External Hard Drives
External Hard Drives all come formatted NTSF. FAT32 is only used on thumb drives less than 16GB large. A file cannot be larger than 4GB on a FAT32 formatted drive and seeing how there are many files(VOB, ISO, MP4) that are larger than 4GB, most people don't think to format their drives to FAT32. If you have a Windows PC you can use an easy program you can find HERE to format your hard drive to FAT32
Ran into a similar problem with my new 1TB WD Passport.
Drive mount sees it and mounts it, but then I don't see the drive contents in root explorer.
strider_mt2k said:
Ran into a similar problem with my new 1TB WD Passport.
Drive mount sees it and mounts it, but then I don't see the drive contents in root explorer.
Click to expand...
Click to collapse
Have you checked all the directories under /mnt? I haven't had an issue, just tested with a 1TB as well.
Sent from my A500 using Tapatalk
I use WD 1TB HDD that's formated in NTFS and it does have the virtual drive as when mounted on PC there are two drives mounted.
However I have no problem to mount it on my A500 using the DriveMount. From memory it mounted as sd1(?) under /mnt/...
Just stick the cable to A500 USB port and click the mount all.
I tryed all what here was suggested.
I also splitted the drive in an 2 TB and a 1TB partition.
NTSF-Mount recognized this but didn't mount the two drives.
Has anybody other experiences?
hochgattererjohann said:
I tryed all what here was suggested.
I also splitted the drive in an 2 TB and a 1TB partition.
NTSF-Mount recognized this but didn't mount the two drives.
Has anybody other experiences?
Click to expand...
Click to collapse
Are you rooted? Rom version? What third party tool are you using to mount the drive? Need more details to help you.
entropy.of.avarice said:
Are you rooted? Rom version? What third party tool are you using to mount the drive? Need more details to help you.
Click to expand...
Click to collapse
I am rooted
I tried drive mount and ntsf mount. Drive mount recognize the drive but do not mount. ntsf mount sometimes mount the drives (I think when i start the pad the last 10 minutes) and do not mount when I plug in the drive.
I use the "[ROM] Honeycomb 3.1 - HoneyVillain 1.05 with 2.5 Kernel)
With 3 TB I had no chance to mount. With splitting it seems that ther are some possibilities but I didnt know at this time what really happens.

Moto X Style OTG not working as expected aftet Marshmallow, how do I fix it?

Ok, So I used to use a moto G. On that the OTG used to work like the usb on my laptop plug in a Fat32 drive and it'll easily read and write to it no problem.
But I switched to a Moto X Style with marshmallow and when I first connected a Fat32 formatted pendrive it asked me to reformat it to make it work on the phone. Which I did, after that in ES File explorer theres another folder within the root of the USB drive to which I can write but those files cant be seen on my computer or any other computer for that matter, just the phone. Cant even see that folder anywhere else.
??
What the hell is up with the OTG? How can I access my drives without having to format them and retain write capability as well as the ability to read my written files on windows and what not? Its a new phone so I do not want to root it.
Thanks for the help.
You may have messed up somewhere by formatting it into internal storage or something.
Backup all files from the pen and format it in you pc to either fat32 or exfat depending on drive capacity and needs, eject it and plug it into the phone. It should work fine, also always eject drive before disconnecting it from the phone and if your pc says the drive has issues and wants to fix them ignore it.
kadopt said:
You may have messed up somewhere by formatting it into internal storage or something.
Backup all files from the pen and format it in you pc to either fat32 or exfat depending on drive capacity and needs, eject it and plug it into the phone. It should work fine, also always eject drive before disconnecting it from the phone and if your pc says the drive has issues and wants to fix them ignore it.
Click to expand...
Click to collapse
Well it formatted it as portable storage. I tried reformatting to Fat32 from my computer but the same thing happened it wouldnt open unless I formatted it for the phone. What gives? And yeah I know microsofts error thingy does more harm than good.
UPDATE:
Its working now, reformatted using my windows machine. Was using a mac before but for some reason the phone just doesnt like the way the mac reformats it. However my SanDisk ultra dual usb still wont work. Time to buy a new otg pendrive.

ExFat file format support

Fire HD 10 (9th generation)
Fire os 7.3.1.7
Ok really? Amazon blocked file support for ExFat? Is there a way around this at all? I have a 64 GB I was planning to put some movies on for my next flight. But the 4 GB file size limit of Fat32 is hampering my plans...
Installed the Play store following the guide here. Boy - I'd love to get AOSP or something on here but that isn't looking so good right yet. Anyway - any tips or tricks to get movies going would be appreciated.
Regards
I use exFAT/NTFS for USB by Paragon Software from Playstore (actually I downloaded it from apkpure first to avoid the store) to manage my movies on NTFS formatted HDDs. The settings section of the app shows I can access NTFS, exFAT, HFS+, FAT32, extFS.
Actually there was a limited number to mount my drive for free and when it was over I had to pay a small fee (I hope it is not something regularly, have to check again) and register via my Google account which meant I had go install Playstore to get access to my Google account on my Fire HD 10.
It works fine for me. Use it with Total Commander. I tried to find a solution first from Amazon Appstore but failed. I extended the Fire HD 10 internal memory btw with a 400GB SanDisk MC which is ext4 formatted with no relevant file size limit for movie files.
Let me know if it works for you. My next project is to do the same with my Fire TV Cube.
BR Martin
Hey Submonte - thanks for the idea. I downloaded paragon but I think it is angled toward USB mounted drives like the external hdd you mentioned. But slipping the micro SD card in - doesn't do anything.
Hmm...
Ah I see. You want to use your microSD card as Portable memory. I excluded that option for me (but never trying the exFAT app in this way), got a Tutuo USB C OTG adapter (micro SD and SD and USB A) and set the memory option of my Fire HD 10 for the SanDisk card to internal memory. So I copy movies from external micro SD or HDD (mounted by the Paragon USB app) to the extended internal memory (Android: Adoptable memory). Of course in this case I cannot take out the card and put it into a laptop or so, it is not portable, internally formatted as ext 4, but has no file size limit.
Okay - I might see a ray of hope here... So I get "Adopted Storage"... So if I power off the tab - can I remove it - mount as ext4 on my linux laptop and copy over all the files and then power it back up? If so - how crazy is that - it won't recognize it when I format it in my laptop as ext4...
I read somewhere it is a big FU from Amazon on no way they want you watching HD movies with out buying them from Amazon. Thought that was ranting - but if it supports ext4 "internally" but purposely blocks it in this way??
Anyway - thanks for the reply. Gonna make some tests...
Adopting the storage in Android/Fire OS settings means the micro SD will be reformatted from exFAT or FAT32 to ext4 (or f2fs eventually in other cases - Samsung) and tied to the particular device (the Fire HD 10 in your case) by a key stored in the device. The internal built in storage (eg 64GB in my HD 10) will be extended and the micro SD memory an integrated part of it. Provided you unmount the card and remount it the device will recognize it again eventually, but no warranty. It is not dedicated to be portable even if you format it ext4 on your linux pc. Therefore I chose the way I described.
By the way I use Prime Video on this and other devices (and many other Amazon services) and use also their offers and buy movies for 50% off or so. Their Echos and so on are great. It is their right to restrict the interfaces in their devices (Still we get a lot for our money). However I wanted to use my tablet universally and do what I want with it. I am a supporter of open standards since my first steps in computing during 70s and 80s, hard and soft. It remained as a hobby. Let me know if you make progress. BR Martin
No joy. I inserted another 64GB SD into the Fire HD 10 and told it to use it as internal
Using the USB cable I copied an 8GB video over to the tablet. Shut the tablet down and took out the card and looked at it in Gparted in Linux
The card has 2 partitions
16 MB partition FAT32
59.46 GB partition file format is unknown
The video is not on the card. It is on the tablet though. Leads me to believe that the unknown format might still have a 4GB limit.
Oh and as for my comments on Amazon. Not really dissing this at all. This is a slick tablet for the price or heck - twice the price. My commentary really was that standard Android OS supports read/write of exfat and maybe ext4?. Just wish that Amazon OS did.
Tks for your report! Let me try something out, too. Need some days to get back to you, my holidays are over.
I don't think there is answer to this. I have made 100 experiments and really only 2 things work. I can format the card FAT32 and put it into the card reader or I can format a thumb drive FAT32 and put into an adapter and into the USB C port. Any other formats in the SD card slot or via OTG on the USB C port all fail to read the file system.
In contrast - my Samsung tablet seems to accept FAT32 and exFAT formatted SD cards into the slot. It excepts FAT32 and NTFS formated thumb drives via OTG on the USB C port. Really - NTFS.
For fun I installed a terminal on the Fire HD and tried typing:
Code:
$ sudo apt-get install exfat-fuse exfat-utils
But the terminal doesn't support sudo. Probably not even close to the correct commands for the FireHD - but it adds support for exfat in Debian linux distros if not included.
Anyway - I'm still looking but for now I am transcoding some blue-rays to make smaller files. Just seems like wasted time.
I also need exfat or ntfs for SDHC cards, for few amazon fire hd 10 2019.
as I understand, Microsoft is asking for a few dollars for a exfat or ntfs licenses,
so no support in stock firmware.
write if there is news. thanks/
I found a solution to get a 128 GB micro SD card working in my Fire HD 10 11th generation. The card must be formatted as FAT32, otherwise it will not work.
I accomplished it by attaching the card to the USB-C port on the tablet (using a white USB-C adapter that came with my Pixel phone and Transcend USB card reader). The tablet detected this card and allowed me to format it. When I connected the card formatted in the tablet to PC it showed it was formatted as FAT32 and the total capacity showed correctly as 128 GB.
FAT32 maximum partition size is 2TB unfortunately Windows did not allow me to format my card as FAT32. Card needs to be formatted on Android device to be useful in Fire HD 10.

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