Display is Dead. Touch Screen works. Need help enabling USB debugging or Mirroring. - G2 Q&A, Help & Troubleshooting

My display just went blank all of the sudden. No image. The backlight works, the touchscreen works, everything works, except the display. I've done some research and I'm pretty sure this is a hardware problem.
I plugged into my PC and pulled the images off, but I really need a backup of the text messages on the phone.
I tried a "remote control" app http://forum.xda-developers.com/showthread.php?t=2786395, but it won't work because ADB can't find my device.
My phone is not rooted. I'm certain the ADB utility and phone drivers are installed, but USB debugging won't enable when I connect my phone to my PC. I'm certain USB debugging is enables, but it won't activate. I believe it's because it's connected as "media device" and it should be connected as an "internet device". Problem is, I can't see what I'm doing to enable it.
Can someone walk me through the steps to pulldown the menu, select "connected as" and choose the correct option? (Screenshots of each step or X,Y coordinates in inches or millimeters).
Alternatively, I can mirror the display if I can enable screen sharing, but that might be more tricky.
Verizon 5.0.2

display dead
Sharpbarb said:
My display just went blank all of the sudden. No image. The backlight works, the touchscreen works, everything works, except the display. I've done some research and I'm pretty sure this is a hardware problem.
I plugged into my PC and pulled the images off, but I really need a backup of the text messages on the phone.
I tried a "remote control" app http://forum.xda-developers.com/showthread.php?t=2786395, but it won't work because ADB can't find my device.
My phone is not rooted. I'm certain the ADB utility and phone drivers are installed, but USB debugging won't enable when I connect my phone to my PC. I'm certain USB debugging is enables, but it won't activate. I believe it's because it's connected as "media device" and it should be connected as an "internet device". Problem is, I can't see what I'm doing to enable it.
Can someone walk me through the steps to pulldown the menu, select "connected as" and choose the correct option? (Screenshots of each step or X,Y coordinates in inches or millimeters).
Alternatively, I can mirror the display if I can enable screen sharing, but that might be more tricky.
Verizon 5.0.2
Click to expand...
Click to collapse
same happened with my lg g2 d800,problm was fixed. i replaced dock port flex cable and it worked for.
good luck

Can someone please take screen captures of the steps to move from connected as MTP to internet?

Related

problem with usb connection?

Hi
My problem is that when I connect my sm-n900v to my laptop no usb icon showing up in notification bar device only charge.
I removed the driver and install it again not working.
I disable usb debugging not working and enable it not working
anyone know how to fix this problem?
I'm having the same problem. This started only after lollipop update. Device charges, but laptop does not "see" usb connection. Nothing in system tray. Nothing in device manager. Current version Kies just installed, but doesn't see phone when connected. Restarted both laptop and device disconnected and connected.
SM-N900V Android 5.0
Windows 7
Don't have a clue how to fix this. Any ideas? Thanks!
Thought I'd post my update. While my original USB 3 data/charging cord seems to charge flawlessly & quickly when plugged into the correct 12v OE wall charging adaptors, there is apparently a problem with data transfer. I think the cord I'd OK, but its loose when inserted into the port on the device. If I hold it JUST so, it works fine. I suggest patient cord manipulation to determine if this might be the problem for others as well. Might be hardware repair time.
stealthpaws said:
I'm having the same problem. This started only after lollipop update. Device charges, but laptop does not "see" usb connection. Nothing in system tray. Nothing in device manager. Current version Kies just installed, but doesn't see phone when connected. Restarted both laptop and device disconnected and connected.
SM-N900V Android 5.0
Windows 7
Don't have a clue how to fix this. Any ideas? Thanks!
Click to expand...
Click to collapse
stealthpaws said:
Thought I'd post my update. While my original USB 3 data/charging cord seems to charge flawlessly & quickly when plugged into the correct 12v OE wall charging adaptors, there is apparently a problem with data transfer. I think the cord I'd OK, but its loose when inserted into the port on the device. If I hold it JUST so, it works fine. I suggest patient cord manipulation to determine if this might be the problem for others as well. Might be hardware repair time.
Click to expand...
Click to collapse
Hi
I found this solution and it's work now
With the device plugged in:
Dial ##366633#(##DMMODE#)
Disable DM Mode
Disable USB Debugging Mode (Menu> Settings> Developer Options)
If you don't see Developer Options, Enable them by going to Menu> Settings> About Device and Tap "Build Number" 7 times. This will enable Developer Options.
Allow Drivers to load completely. This can take up to 5 minutes.
Device should now appear in device manager as Samsung Mobile USB CDC Composite Device
Now..With the phone still plugged in, turn off and turn on (Restart the device )
Again allow the drivers to load.
you will see the usb icon showing up in your device..
:good::good:
my hero.
AhmedEzzaldeen said:
Hi
I found this solution and it's work now
With the device plugged in:
Dial ##366633#(##DMMODE#)
Disable DM Mode
Disable USB Debugging Mode (Menu> Settings> Developer Options)
If you don't see Developer Options, Enable them by going to Menu> Settings> About Device and Tap "Build Number" 7 times. This will enable Developer Options.
Allow Drivers to load completely. This can take up to 5 minutes.
Device should now appear in device manager as Samsung Mobile USB CDC Composite Device
Now..With the phone still plugged in, turn off and turn on (Restart the device )
Again allow the drivers to load.
you will see the usb icon showing up in your device..
:good::good:
Click to expand...
Click to collapse
i knew i wasnt crazy and i had a usb menu show up on connect...btw a temp fix to not showing up, download more shortcuts, open app click activities -> click settings -> USB computer connection(Settings$UsbSettingsActivity) and select MTP or USB 3.0. You will have to do this everytime you unplug,(or set a shortcut on homescreen to open setting panel)

A problem with mtp enabling in EMUI 3.1

Hi everyone,
My mother is the owner of a Huawei P8. She used to use the phone as a second hard disk but lately she touched something (and she does not remember what) and the phone is set to charge only when connected to the PC.
At the moment when the phone is connected the computer neither the computer or the phone seem to recognize each other. I went through almost all the settings but couldn't find ANYTHING on how to make the computer react to the phone. Moreover in the developer options of the phone USB debugging is greyed out, totally inaccessible.
If possible I would like NOT to have to root the phone or do strange installations. Online the only kind of answer I found was that I have to do a hard reset of the phone. Is it true?
Thank you for your help and patience.
Best regards,
Vanja A. Mariani C .
When you connect the P8 to the computer, it will appear in the notification bar a mention to the USB connection.
It has a blue USB icon and it shows "Photos", "Files" and "USB unit" (or somewhat like that). There is an small text there that states "if you don't select any mode, the device will only charge". Probably your mother put accidentally her finger over the "Files" option and this notification works like a On/Off switch .
If you want to use it as an USB drive, just put your finger over "USB unit". This mode is like plugging a pendrive to your computer (apps on SD
card will force close). Alternatively, you can put your finger over "files", and the SD card will mount in MTP mode (slower, but doesn't close the apps).
See my screenshot (it's in spanish, but you will quickly see what I mean).
Cheers.
@fw_haakon
If im correct the solution is:
Deactivate Developer options and then reactivate it again.
Then the USB debugging option should work again.

File Transfer from Laptop to XiaoMi A1

I am wanting to transfer music and photographs from my laptop to my XiaoMi A1. I cannot follow the youtube explanation at all.
I get to the "Index of" and the list of what is on the phone but there appears to be a leap between that and the next page.
Is there a simple way to connect the phone and laptop? I am using Windows 7.
Appreciate any assistance the group may be able to provide this technical incompetent
With Win7-10, when you plug in the usb cable, there should be a notification. Just open the pull down menu, tap the notification and select the "Transfer files" option and then you're all set to transfer files. The default setting in the USB notification is charging (and changing this in the developer settings doesn't seem to do anything). If you're attaching the cable for the first time on the phone, windows will automatically download a driver.
barrack1 said:
With Win7-10, when you plug in the usb cable, there should be a notification. Just open the pull down menu, tap the notification and select the "Transfer files" option and then you're all set to transfer files. The default setting in the USB notification is charging (and changing this in the developer settings doesn't seem to do anything). If you're attaching the cable for the first time on the phone, windows will automatically download a driver.
Click to expand...
Click to collapse
Hi, thank you for the response. Much appreciated.
There was no notification when I plugged in the usb cable
Unfortunately the driver did not download - it tried - so am now wondering as to how to go about doing that. Is there a specific driver?
Yes, I tried the developer options on the USB debug in the developer setting and no, not much happened.
Ideas?
CharlesHam said:
Hi, thank you for the response. Much appreciated.
There was no notification when I plugged in the usb cable
Unfortunately the driver did not download - it tried - so am now wondering as to how to go about doing that. Is there a specific driver?
Yes, I tried the developer options on the USB debug in the developer setting and no, not much happened.
Ideas?
Click to expand...
Click to collapse
The usb port on the pc could be faulty. One port on my pc is like that and works only as a charge only port, data transfer pins do not work. Try a different port or another pc.
https://www.youtube.com/watch?v=kgRlVBhvBoM

Enable USB Debugging on S7 Edge (SM-G935F)??

Hi,
My brothers phone screen is basically unusable.
When I connect the phone to the PC it recognises it in Windows but the phone contains no folders. At first I assumed it was because his screen was locked so I connected a OTG and keyboard and using commands managed to get his phone "unlocked" to the home screen.
However this didnt fix the issue.
Reading around it seems I may need USB Debugging enabled (if he hasn't already) but due to not being able to use the screen how would I do that?
Do I need a MICRO USB to HDMI & USB adapter to use a mouse and TV output?
Or is there a way I can fix this through windows using ADB?
At this point we are willing to try anything as all we are looking for is some family photos off of it then binning the phone and I don't want to put £100-200 into the screen replacement just to attempt this data recovery.
All help is greatly appreciated,
Cheers
ADB is the door to any Android device. As long as ADB has not been activated on the device - and the related RSA keys got created - you have no chance to pull out data from device, IMO.
Ok,
Well see the fact when I connect it to windows it shows the phone but not the folders inside, and I can only assume there will be a popup on the screen mentioning to ALLOW/DECLINE transfer etc..
If I use the OTG adapter I can plug my keyboard in and use the sequence SPACE, SPACE, BKSPACE, BKSPACE, then my PIN and ENTER and it unlocks to the home screen.
But because I would need the phone connected by both PC and KEYBOARD at the same time is it possible to get a splitter on the OTG adapter and this would hopefully let me press RIGHT and ENTER to accept the message?
If not then can the phone be connected via HDMI to see if any message is infact popping up??
Rowan88 said:
Hi,
My brothers phone screen is basically unusable.
When I connect the phone to the PC it recognises it in Windows but the phone contains no folders. At first I assumed it was because his screen was locked so I connected a OTG and keyboard and using commands managed to get his phone "unlocked" to the home screen.
However this didnt fix the issue.
Reading around it seems I may need USB Debugging enabled (if he hasn't already) but due to not being able to use the screen how would I do that?
Do I need a MICRO USB to HDMI & USB adapter to use a mouse and TV output?
Or is there a way I can fix this through windows using ADB?
At this point we are willing to try anything as all we are looking for is some family photos off of it then binning the phone and I don't want to put £100-200 into the screen replacement just to attempt this data recovery.
All help is greatly appreciated,
Cheers
Click to expand...
Click to collapse
OK, new to this. To get usb debugging on, click system. About phone, Software information, build number. Click that several times. (AT least 10). You will see a message that you are in developer mode. Go back to home screen. Click settings icon. Scroll to bottom you should now see { } Developers optiions. Click that. Find the section for ADB, enable ADB. Once ADB is up and running you should be able to pull the files. The screen for an android is the desktop, mouse, and keyboard. (PC analogy). You need something to see your icons, something to click, and a keyboard. If OTG acts as a mouse, and you can see the basic display, and have an external keyboard. I think you can do this. I am not sure what OTG is .
wdtr2002 said:
OK, new to this. To get usb debugging on, click system. About phone, Software information, build number. Click that several times. (AT least 10). You will see a message that you are in developer mode. Go back to home screen. Click settings icon. Scroll to bottom you should now see { } Developers optiions. Click that. Find the section for ADB, enable ADB. Once ADB is up and running you should be able to pull the files. The screen for an android is the desktop, mouse, and keyboard. (PC analogy). You need something to see your icons, something to click, and a keyboard. If OTG acts as a mouse, and you can see the basic display, and have an external keyboard. I think you can do this. I am not sure what OTG is .
Click to expand...
Click to collapse
1. I cant follow that process as the screen is completely destroyed (no display/no touch), thats why I have been blindly using a keyboard to try and find the setting
2. OTG is ON THE GO , its a small adapter that lets you connect USB devices to your phone.
Sorry about that. I think you are stuck. without some visual clues I think you can not put the phone in developer mode. Did you try just a plugin (via usb) into windows and seeing if there is a pictures folder?
It find the phone in Windows, but wont display the folders.
The OTG splitter I purchased to be able to connect it to the PC and KEYBOARD at same time didnt work as it doesnt supply power (should have checked reviews).
Any other solutions? Or is this a new screen for £200 just to get data?
I purchased another OTG splitter that has a OTG/CHARGE switch so this should let me connect it to the PC and KEYBOARD.
Can anyone give me shortcut keys or step by step on how many times I need to press certain buttons to get down to the USB DEBUGGING section please?

Recovering data with no screen?

Hello.
I've got my mother's Samsung A20. And i need to recover data, but the screen doesn't work.
When power button is pressed, display flashes the lock screen (wallpaper, current time and so on). And then it turns black (backlight stays on for 30 seconds, and then turns off). Pressing the button doesn't guarantee flashing the display, sometimes it goes black immediately. Touch screen gives no input as far as i know (can't hear anything when trying to type pin). Problem still occurs during and after reboots.
I managed to connect a mouse and keyboard with USB OTG, and i was able to unlock. But the phone has no MHL support, so i can't get any image through USB. I'd try pressing the power button repeatedly to get some image and inch my way through the interface, but the lockscreen interferes.
The USB port is set to Charging Only mode, so i can't copy files to my computer. USB Debugging is disabled, bootloader is locked.
Does anybody have a clue, how to get image? Some way to get data? Maybe some keyboard shortcuts, so i can disable lockscreen and make my way easier? And maybe disable 20 alarms in the morning?
damiandbcz said:
I'd try pressing the power button repeatedly to get some image and inch my way through the interface, but the lockscreen interferes.
Click to expand...
Click to collapse
I like to be helpful so I'll try to give you some suggestions but I hope others pitch in who know far more than I do.
I never use the USB cable anymore to operate my phone from my PC (but my screen isn't broken so your situation will be much harder).
I connect to my phone from Windows over Wi-Fi without USB all the time, and I can unlock my screen from the PC, and I can mount my entire Android device as a drive letter on Windows over Wi-Fi, etc., so "maybe" (just maybe though), you can consider using either a WebDav server on Android to access your files and/or adb to bring up and manipulate activities on Android....
damiandbcz said:
The USB port is set to Charging Only mode, so i can't copy files to my computer. USB Debugging is disabled, bootloader is locked.
Click to expand...
Click to collapse
However, I don't know if adb will work for you if you can't turn on USB debugging in the first place... but as of Android 12, adb now works completely over Wi-Fi (see screenshots below) without needing the USB cable to establish the initial connection like it used to be prior to Android 12.
damiandbcz said:
Does anybody have a clue, how to get image? Some way to get data? Maybe some keyboard shortcuts, so i can disable lockscreen and make my way easier? And maybe disable 20 alarms in the morning?
Click to expand...
Click to collapse
If the screen problem is "just" hardware and not software, and if you can turn on Wireless Debugging, you might be able to display your phone over scrcpy or vysor (both of which use adb over Wi-Fi) as shown in the screenshots below on my phone - which never needs the USB cable connection.
Hope this helps, but you seem to need folks who know more than I do as adb/vysor/scrcpy all work for me because I can set up USB Debugging & Wireless Debugging as shown below.
Note that you might have an FTP server or a WebDav Server on your Android phone, and if you do, you might be able to at least transfer important files since they each can mount your entire Android phone as a drive letter on Windows over Wi-Fi (without needing the USB cable).
GalaxyA325G said:
I like to be helpful so I'll try to give you some suggestions but I hope others pitch in who know far more than I do.
I never use the USB cable anymore to operate my phone from my PC (but my screen isn't broken so your situation will be much harder).
I connect to my phone from Windows over Wi-Fi without USB all the time, and I can unlock my screen from the PC, and I can mount my entire Android device as a drive letter on Windows over Wi-Fi, etc., so "maybe" (just maybe though), you can consider using either a WebDav server on Android to access your files and/or adb to bring up and manipulate activities on Android....
However, I don't know if adb will work for you if you can't turn on USB debugging in the first place... but as of Android 12, adb now works completely over Wi-Fi (see screenshots below) without needing the USB cable to establish the initial connection like it used to be prior to Android 12.
If the screen problem is "just" hardware and not software, and if you can turn on Wireless Debugging, you might be able to display your phone over scrcpy or vysor (both of which use adb over Wi-Fi) as shown in the screenshots below on my phone - which never needs the USB cable connection.
Hope this helps, but you seem to need folks who know more than I do as adb/vysor/scrcpy all work for me because I can set up USB Debugging & Wireless Debugging as shown below.
Note that you might have an FTP server or a WebDav Server on your Android phone, and if you do, you might be able to at least transfer important files since they each can mount your entire Android phone as a drive letter on Windows over Wi-Fi (without needing the USB cable).
Click to expand...
Click to collapse
A20 can have only Android 9, 10 or 11, but thanks for ideas anyway.
I didn't even know adb can work over WiFi, I'll look into it. Hopefully this version can do it too.
Now trying blindly to turn on the screen reader…
damiandbcz said:
A20 can have only Android 9, 10 or 11, but thanks for ideas anyway.
I didn't even know adb can work over WiFi, I'll look into it. Hopefully this version can do it too.
Click to expand...
Click to collapse
Ooops. My bad. I apologize. You'll need the USB cable in Android 11 for a moment to establish the connection first. Then you can switch over to Wi-Fi after that (or you can stay on USB).
damiandbcz said:
Now trying blindly to turn on the screen reader…
Click to expand...
Click to collapse
I feel for you. I really do. It hurts me when people can't access their phone remotely to get their data back. I am searching all over the XDA site for a solution for you, where I just moments ago opened this thread to help (I'm still searching for you though).
What is the best XDA solution to control Android on the PC & recover data over Wi-Fi when the user suddenly has an unresponsive broken screen?

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