problem with usb connection? - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Hi
My problem is that when I connect my sm-n900v to my laptop no usb icon showing up in notification bar device only charge.
I removed the driver and install it again not working.
I disable usb debugging not working and enable it not working
anyone know how to fix this problem?

I'm having the same problem. This started only after lollipop update. Device charges, but laptop does not "see" usb connection. Nothing in system tray. Nothing in device manager. Current version Kies just installed, but doesn't see phone when connected. Restarted both laptop and device disconnected and connected.
SM-N900V Android 5.0
Windows 7
Don't have a clue how to fix this. Any ideas? Thanks!

Thought I'd post my update. While my original USB 3 data/charging cord seems to charge flawlessly & quickly when plugged into the correct 12v OE wall charging adaptors, there is apparently a problem with data transfer. I think the cord I'd OK, but its loose when inserted into the port on the device. If I hold it JUST so, it works fine. I suggest patient cord manipulation to determine if this might be the problem for others as well. Might be hardware repair time.

stealthpaws said:
I'm having the same problem. This started only after lollipop update. Device charges, but laptop does not "see" usb connection. Nothing in system tray. Nothing in device manager. Current version Kies just installed, but doesn't see phone when connected. Restarted both laptop and device disconnected and connected.
SM-N900V Android 5.0
Windows 7
Don't have a clue how to fix this. Any ideas? Thanks!
Click to expand...
Click to collapse
stealthpaws said:
Thought I'd post my update. While my original USB 3 data/charging cord seems to charge flawlessly & quickly when plugged into the correct 12v OE wall charging adaptors, there is apparently a problem with data transfer. I think the cord I'd OK, but its loose when inserted into the port on the device. If I hold it JUST so, it works fine. I suggest patient cord manipulation to determine if this might be the problem for others as well. Might be hardware repair time.
Click to expand...
Click to collapse
Hi
I found this solution and it's work now
With the device plugged in:
Dial ##366633#(##DMMODE#)
Disable DM Mode
Disable USB Debugging Mode (Menu> Settings> Developer Options)
If you don't see Developer Options, Enable them by going to Menu> Settings> About Device and Tap "Build Number" 7 times. This will enable Developer Options.
Allow Drivers to load completely. This can take up to 5 minutes.
Device should now appear in device manager as Samsung Mobile USB CDC Composite Device
Now..With the phone still plugged in, turn off and turn on (Restart the device )
Again allow the drivers to load.
you will see the usb icon showing up in your device..
:good::good:

my hero.
AhmedEzzaldeen said:
Hi
I found this solution and it's work now
With the device plugged in:
Dial ##366633#(##DMMODE#)
Disable DM Mode
Disable USB Debugging Mode (Menu> Settings> Developer Options)
If you don't see Developer Options, Enable them by going to Menu> Settings> About Device and Tap "Build Number" 7 times. This will enable Developer Options.
Allow Drivers to load completely. This can take up to 5 minutes.
Device should now appear in device manager as Samsung Mobile USB CDC Composite Device
Now..With the phone still plugged in, turn off and turn on (Restart the device )
Again allow the drivers to load.
you will see the usb icon showing up in your device..
:good::good:
Click to expand...
Click to collapse
i knew i wasnt crazy and i had a usb menu show up on connect...btw a temp fix to not showing up, download more shortcuts, open app click activities -> click settings -> USB computer connection(Settings$UsbSettingsActivity) and select MTP or USB 3.0. You will have to do this everytime you unplug,(or set a shortcut on homescreen to open setting panel)

Related

USB Problem

Something happened with my HD2. USB charging functionality works, but connectivity - not.
Computer shows message "USB device not recognized"
Tried on different comps, XP, Windows 7 - nothing. Soft reset, pulling battery, changing options on USB in Settings didn't help.
Any ideas?
You have ActiveSync (XP/2000) or Windows Mobile Center (Vista/7) installed?
AlexMD said:
Something happened with my HD2. USB charging functionality works, but connectivity - not.
Computer shows message "USB device not recognized"
Tried on different comps, XP, Windows 7 - nothing. Soft reset, pulling battery, changing options on USB in Settings didn't help.
Any ideas?
Click to expand...
Click to collapse
Have you tried a different usb cable?! Anyone you know have a HD2 you can test it out on?! If something doesnt work on my HD2 I try it on my girls just to double check?! When you plug it in do you get a the option of choosing active sync or hard drive?!
Another thing it could be, and I need an answer to this myself, is that when you first plug the phone into the PC, the device presents the option of ActiveSync or Data Transfer, with an option of "Do not show this again". If someone selects Data Transfer, and clicks Do Not Show Again, how can this be reversed or undone? I have a user that cannot Explore through ActiveSync because he likely selected this option.
jimbonics said:
Another thing it could be, and I need an answer to this myself, is that when you first plug the phone into the PC, the device presents the option of ActiveSync or Data Transfer, with an option of "Do not show this again". If someone selects Data Transfer, and clicks Do Not Show Again, how can this be reversed or undone? I have a user that cannot Explore through ActiveSync because he likely selected this option.
Click to expand...
Click to collapse
Jimbo, you can re-enable that in settings-connections-USB to PC, there a checkbox there labeled "ask me first about USB connection..."
DocAlex, did it connect properly in the past? If so, I'd start with toreone's suggestion and find a way to test with a different cable and/or PC.
jimbonics said:
You have ActiveSync (XP/2000) or Windows Mobile Center (Vista/7) installed?
Click to expand...
Click to collapse
Yes, installed. Also tried different cables, one of them was it's OEM cable.
Manipulated with USB setting on phone - didn't help.
Checked wet indicator - it's white.
Did nothing with - on some morning, after full night charging, connected to USB and got it. Bluetooth sync works on same computer...
Looks like USB controller died
Did you try connecting to a different computer?
Thanks Phunkeefunk!
Finally, after and hour on tech support call, T-Mobile agreed to replace it. Already got new, used SPB Backup, very easy transferred all from old one to new. USB obviously works on new.
So - some time USB controller can die ...

Android Auto

I'm having an issue getting Android Auto to launch in my Subaru Crosstrek 2018 model. It works when I use my Nexus 6p but not with the Essential phone. I've tried different cables and reinstalling Android Auto but no luck. Anybody else having issues with Android Auto in their car with the Essential phone?
I had major problems getting Android Auto to work with my Essential phone.
At first, I kept getting the red screen of death (something about "do this when the car is stopped and the brake is on"...of course the car was stopped and the brake was on...). The next day (after a phone update), I tried again and could get past that screen. But then it wouldn't connect.
Turns out you have to scroll down the notifications and change the connect mode from USB charge to MTP manually. Once you do that, it quickly connects. Why the phone can't automatically do that for you...I don't know. But I've done this repeatedly now and each time it connects once you change to MTP mode.
(I also have USB debugging on--don't know if that's important as well).
quadcrap1 said:
I had major problems getting Android Auto to work with my Essential phone.
At first, I kept getting the red screen of death (something about "do this when the car is stopped and the brake is on"...of course the car was stopped and the brake was on...). The next day (after a phone update), I tried again and could get past that screen. But then it wouldn't connect.
Turns out you have to scroll down the notifications and change the connect mode from USB charge to MTP manually. Once you do that, it quickly connects. Why the phone can't automatically do that for you...I don't know. But I've done this repeatedly now and each time it connects once you change to MTP mode.
(I also have USB debugging on--don't know if that's important as well).
Click to expand...
Click to collapse
Android Auto doesn't kick-in on my '20 Subaru Outback (works on my wife's '19 Nissan Rogue).
Can you specify how to get to this setting. I'm unable to find it...
Thanks
levpri said:
Can you specify how to get to this setting. I'm unable to find it...
Click to expand...
Click to collapse
For the current connection, expand the "usb charging" notification, and it will give you a prompt to the available options - just select what you need. To change the default USB connection behaviour, go to Settings - System - Developer options - Default USB configuration, and select an appropriate connection mode.
kt-Froggy said:
For the current connection, expand the "usb charging" notification, and it will give you a prompt to the available options - just select what you need. To change the default USB connection behaviour, go to Settings - System - Developer options - Default USB configuration, and select an appropriate connection mode.
Click to expand...
Click to collapse
Funny there is no USB charging notification on the top, but in Default USB configuration should it be on File Transfer? Thanks!
I've never had a problem with android auto on mine, though I think I probably did change the default connection mode to file transfer a long time ago (before I had a vehicle with android auto).
You can also try a USB hub. These resolved the problem:
AmazonBasics 4 Port USB to USB 3.0 Hub with 5V/2.5A power adapter
ASIN B00DQFGH80
TP-Link | 4 - Port USB 3.0 Hub | Slim & Foldable Cord Design | Compact Travel Size with Charging Ports | Universal Compatibility - USB Flash Drive, Notebook, MacBook, PC, Chromebook and More (UH400)
ASIN B012B6YQY6
Sorry, I can't post direct links

No option to change to file transfer when connected to PC

Good Morning All,
I had a quick question. When I connect my pixel Xl to my Windows 10 pc I get the drop down android system option to change from USB charging to file transfer.
On my Essential when I connect it makes the noise where windows notices it but on my phone I don't have the option to change from charging to file transfer.
I'm sure it is something I am missing but would appreciate any input. I believe it is a driver issue as my other windows 10 laptop recognizes it and I am able to change to the transfer files option.
I checked device manager and it is not showing up under portable devices.
Thanks
On my HTC 10, you can make the change manually by going to Settings>>More(last option under Wireless and networks)>>USB connection
Parakaleo said:
On my HTC 10, you can make the change manually by going to Settings>>More(last option under Wireless and networks)>>USB connection
Click to expand...
Click to collapse
Thanks I have the option to change it to MTP via developer options and it works fine where I get the notification on my other PC. I'm thinking somehow my one laptops driver may be bad as it recognizes my Pixel but not the essential.
stryker759a said:
Thanks I have the option to change it to MTP via developer options and it works fine where I get the notification on my other PC. I'm thinking somehow my one laptops driver may be bad as it recognizes my Pixel but not the essential.
Click to expand...
Click to collapse
Yeah, I was thinking there was a way in developer options as well, but I don't have my cable with me so it wasn't showing up.
I have an older laptop that makes the "recognition noise/ring" when I plug in my phone, but it takes like 2-3 minutes before the screen pops up asking what I want to do with it. Don't know if that could be your issue, but you may try just letting it sit for a few before unplugging it and see if that changes anything.
Or, it could be just like you say, bad driver.
Parakaleo said:
Yeah, I was thinking there was a way in developer options as well, but I don't have my cable with me so it wasn't showing up.
I have an older laptop that makes the "recognition noise/ring" when I plug in my phone, but it takes like 2-3 minutes before the screen pops up asking what I want to do with it. Don't know if that could be your issue, but you may try just letting it sit for a few before unplugging it and see if that changes anything.
Or, it could be just like you say, bad driver.
Click to expand...
Click to collapse
Thanks I'm going to try and reinstall the generic driver and see what happens. Strange it works on one laptop but not the other. Gotta love Windows.
Try another usb port
TheDethEgineer said:
Try another usb port
Click to expand...
Click to collapse
It is usbc and only have one.
I plug my pixel in on the same port and it shows up in portable devices. With the essential plugged in my computer makes the noise that it is connected but it does not show up any where in device manager.
I uninstalled the driver with my pixel plugged in and re plugged in the essential still no go. I plugged in the essential and the driver was installed. It is strange as it shows up under my other windows 10 pc just fine.
I had the same problem and I eventually got it to work by using a USB A to C cord, not my usbc port on my laptop.
Had the same issue last night, turns out for me my computer recognized the phone and used the adb interface driver, had to go into device manager, Uninstall the driver associated with my essential phone, and then replug the phone in for it to be accessible via mtp
CaptainElwood said:
I had the same problem and I eventually got it to work by using a USB A to C cord, not my usbc port on my laptop.
Click to expand...
Click to collapse
Thanks I have one ordered.
bass0324 said:
Had the same issue last night, turns out for me my computer recognized the phone and used the adb interface driver, had to go into device manager, Uninstall the driver associated with my essential phone, and then replug the phone in for it to be accessible via mtp
Click to expand...
Click to collapse
Yea the only problem is it doesn't show up in device manager. I uninstalled my ADB interface but still no go. I have a USB A to C ordered maybe that will work.
Thank you!
stryker759a said:
Yea the only problem is it doesn't show up in device manager. I uninstalled my ADB interface but still no go. I have a USB A to C ordered maybe that will work.
Thank you!
Click to expand...
Click to collapse
I also noticed that it didn't work in a USB 2.0 port for me, only in a 3.0 port. And my front facing 3.0 port on my desktop that I use for flash drives didn't work either, so not sure if there is some long cable signal integrity issue there, but USB 3.0 port was the only way I got it recognized via my computer
I did use this USB Device Viewer from Microsoft and found that it is showing up with this error.
Though not sure how I'm supposed to resolve it. https://imgur.com/w1tz12s
It is at least showing that it is connected.
Maybe I'm not understanding but on mine when I plug into PC the pull down menu shows charging and then I tap on that and get a menu that has file transfer and 3 others and I select file transfer. Have you tried that?

File Transfer from Laptop to XiaoMi A1

I am wanting to transfer music and photographs from my laptop to my XiaoMi A1. I cannot follow the youtube explanation at all.
I get to the "Index of" and the list of what is on the phone but there appears to be a leap between that and the next page.
Is there a simple way to connect the phone and laptop? I am using Windows 7.
Appreciate any assistance the group may be able to provide this technical incompetent
With Win7-10, when you plug in the usb cable, there should be a notification. Just open the pull down menu, tap the notification and select the "Transfer files" option and then you're all set to transfer files. The default setting in the USB notification is charging (and changing this in the developer settings doesn't seem to do anything). If you're attaching the cable for the first time on the phone, windows will automatically download a driver.
barrack1 said:
With Win7-10, when you plug in the usb cable, there should be a notification. Just open the pull down menu, tap the notification and select the "Transfer files" option and then you're all set to transfer files. The default setting in the USB notification is charging (and changing this in the developer settings doesn't seem to do anything). If you're attaching the cable for the first time on the phone, windows will automatically download a driver.
Click to expand...
Click to collapse
Hi, thank you for the response. Much appreciated.
There was no notification when I plugged in the usb cable
Unfortunately the driver did not download - it tried - so am now wondering as to how to go about doing that. Is there a specific driver?
Yes, I tried the developer options on the USB debug in the developer setting and no, not much happened.
Ideas?
CharlesHam said:
Hi, thank you for the response. Much appreciated.
There was no notification when I plugged in the usb cable
Unfortunately the driver did not download - it tried - so am now wondering as to how to go about doing that. Is there a specific driver?
Yes, I tried the developer options on the USB debug in the developer setting and no, not much happened.
Ideas?
Click to expand...
Click to collapse
The usb port on the pc could be faulty. One port on my pc is like that and works only as a charge only port, data transfer pins do not work. Try a different port or another pc.
https://www.youtube.com/watch?v=kgRlVBhvBoM

(H870) Can't connect to PC, device descriptor failed

Hey guys,
I recently bought this phone second hand and started having issues. First of all I was getting the infamous 'moisture in charger port' problem which I managed to solve by cleaning the port a bit, spraying a bit of WD40 in it and putting the charger cable in with the smooth side pointing upwards (still displays error with the joined side pointing upwards).
Ok so now I can at least use the phone right? Well now I want to bootloader unlock it to root it, the problem is now whenever I connect to my laptop (Windows 10 x64) it just charges the phone and I get a popup saying 'slowly charging device, unplug to save power' but no option to change to MTP mode on drop down menu.
Anyone know how to sort this problematic device out?
Things I have tried:
Two different USB C cables, both operate fine in terms of charging multiple devices but both only work with the smooth side of the connector facing upwards
Reinstalling LG Drivers (4.2.0) from their website, cleaned installation RevoUninstaller.
Restarting the phone (initially I had tried the force stop fix on the LG app).
Disabling the moisture detector through the *#546368#*870# command (didn't work at all).
Disabling USB selective power settings through Windows power settings.
Connecting with and without USB Debugging enabled.
The fix mentioned here, exactly as its written for issues involving device descriptor failed messages, followed by a PC restart.
Tried sfc /scannow
Uninstalled drivers through device manager, restart PC and let Windows install.
Forcefully tried to use LG Drivers through manually setting it in 'Have Disk', tried all options available.
Edit:
Just found the option for forcing MTP mode on USB connection through developer options, doesn't change anything, still device descriptor failed code 43.
Edit 2:
I just noticed my cables are not certified for USB 3.0, can anyone please confirm that 3.0 is required to connect to a laptop/PC? I have ordered another cable anyway to try it but clarification before hand would be nice.

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