OK Google fails to launch apps? - Nexus 6P Q&A, Help & Troubleshooting

Everything I tried to voice summon Google Now and tell it to launch an app, it will process my command and show a little loading icon. However, that's all it does and the app never launches.
Has this been a problem for anyone else? I've tried launching Pandora and calculator, both to no avail
Sent from my Nexus 6P using Tapatalk

Just tried it. No issue at all.

Just tried and launched my Calculator app with no problem.

To clarify, the problem seems to only happen when the screen is locked. So I Simon a locked device via voice, then say "launch calculator app." Half the time it will tell me "actually, I can't do that. To continue, please unlock your device," while other times it just gets sick on the loading icon. Keep in mind that I have trusted voice activated under my Google settings. I don't know why it's not working.
When the device is unlocked, everything works fine.
Sent from my Nexus 6P using Tapatalk

It worked for me at first as well, but now it isn't. Very strange indeed.

Anyone else having troubles? This is annoying because I like launching Pandora via voice when the phone is charging and I'm across the room
Sent from my Nexus 6P using Tapatalk

Yes have the same issue. Also the amount of time it gives you respond when using voice commands is horrible sometimes...

Try using OK Google to do a web search first and then as soon as it's done doing your search ask it to open an app. That works for me.

jimbodan said:
Try using OK Google to do a web search first and then as soon as it's done doing your search ask it to open an app. That works for me.
Click to expand...
Click to collapse
This works because the web search triggers the phone to unlock with your trusted voice first. It's a work around but not a solution to the problem.
And yeah the response time to the voice trigger is pretty crummy.
Anyone know how to get this problem reported to the appropriate people?
Sent from my Nexus 6P using Tapatalk

I'm in the same boat, 'Ok Google' is quite unreliable from the lock screen (even with Always On and Voice Smart Lock). More times than not, it fails to perform any of the requested actions. Interestingly, the workaround mentioned above does work. My HTC One M8 was able to accurately activate with screen off without a problem....

I am having the same problem with not being able to open apps from locked screen, how can we report this as an issue?

Related

Unresponsive Ok Google

With all of the settings correctly configured and several Google voice training programmings later, I am only getting about a 25% detection rate when saying "Ok Google" - especially when the phone is off or on the lock screen.
Anybody else have this issue?
For me OK, Google and the S Voice stopped working after an hour and never worked since then.
Magnesus said:
For me OK, Google and the S Voice stopped working after an hour and never worked since then.
Click to expand...
Click to collapse
Wow, really?
I'm very curious to see how others are fairing with this
Well, what is funny is that S Voice woke my phone a few times while I was playing games on my computer and once when I was watching a movie. I turned it off, something must be wrong with my voice pattern or something. :laugh: I never intended to use it anyway - was just playing with it - so it's not a huge loss for me. I think I might have blocked too many apps or I need to reboot or something because my fingerprint sensor also does strange things.
I just discovered Nova Launcher is causing this problem. When using TouchWiz home it works perfectly.
Anybody know how to get in contact with Nova Launcher?
Dissable svoice then go into google search app info and clear info. Now when you go into google now voice settings you can set it up with google recognition. It won't work when the screen off buy at least it works the rest of the time.
beno0055 said:
Dissable svoice then go into google search app info and clear info. Now when you go into google now voice settings you can set it up with google recognition. It won't work when the screen off buy at least it works the rest of the time.
Click to expand...
Click to collapse
I already have S Voice disabled, but I'm a little confused about what this would solve?
using hot boots causes this problem too. I had some problems with nova launcher but now it works just fine.
try to reboot and check you google now settings+ you can turn it on or off in nova's settings

[Q] Android Wear won't send voice replies but everything else works

I've encountered a really strange problem on my watch (Samsung Gear Live) lately. Not a single texting app will let me use the "reply" button with voice.
Example: Friend texts me, text pops up on my watch. I swipe it and click "Reply" and try to reply using my voice. The text will write out on my watch screen, but the red Google mic icon just sits there for about 10 seconds as if its still thinking it's receiving input, and then it takes me to the "disconnected/watch is offline" screen.
But the watch is obviously not disconnected: I can exit that app and tap the screen and say "Okay Google" and then say "Text friend 'hi how's it going'" and the text will send without a problem.
I've encountered this error when using Coffee SMS, WearResponses, and Google Messenger. I've reset the watch, and cleared Android Wear data, and the problem still persists. This makes no sense. Any ideas/suggestions?
I have the same problem on my LG G Watch R.
I received the Watch today, the reply function worked once or twice, but now it does the same as yours
My Gear Live is still under warranty so I've sent it in to Samsung. We'll see if they are able to fix it...
darnocs1 said:
My Gear Live is still under warranty so I've sent it in to Samsung. We'll see if they are able to fix it...
Click to expand...
Click to collapse
Update: So, Samsung just replaced the entire watch for me. I'm setting it up now to see if the problem is fixed. Has anyone with the same problem tried factory resetting their *phone*?
UPDATE 2: Well, crap. It still doesn't work. I'm going to try pairing the watch with a different phone sometime in the near future to see if it's my phone. It's obviously not the watch.
Out of curiosity, what version of the Google Search app do you have installed?
Solution
darnocs1 said:
Out of curiosity, what version of the Google Search app do you have installed?
Click to expand...
Click to collapse
Okay, I got it working. Obviously, there's probably some degree of magical Googleness that happened, too, but here's what I did:
Background: I had Google 5 installed from the Android M preview, and I had also previously sideloaded a newer version of Google Play Services (still compatible with my phone, of course)
1. Booted watch into recovery; factory reset several times.
2. Meanwhile, uninstalled updates to Google Play Services, and then download update from the Play Store
3. In the Play Store, uninstall updates for Google App (Google Search), then update from the Play Store
4. Turn on watch, pair with phone, and then pray over it
5. Test out an app (I use Coffee SMS), text yourself, and try replying to it. It might tell you that "Google Play Services must be installed" - I rebooted my phone and then manually connected the watch via the Android Wear app, and then tested it and it worked.
YMMV.
Thanks for keeping us up to date
I too, was finally able to get it corrected, but mine was a bit easier. The only real difference between what you first described and my situation - was that I am using the LG Urbaine Watch with the new LG G4. LIke you (and someone else) it worked a few times and I was thinking that would be my most used feature. Later - it stopped working and my research began. I thought it might have something to do w/ my loading up the LG Call companion app - but after taking that off - it still didn't work. Finally, a good friend of mine that is an Android lover - suggested I switch from the Verizon Message plus application - to the generic one provided by LG. As soon as we made the switch - the Text message response option appeared again. In fact, in addition the reply arrow - I also could see a full list of the conversation with that particular party. Very happy in making that little change.

Google Voice difficulty understanding me

Ever since I got my S7 Edge replacement from the Note 7, Google Voice is being troublesome. I can't get it to recognize my voice correctly, well sometimes. For example if I ask it to list "nearest restaurants near me" it will search for "Near Me" like if it didn't understand my first two words. Or other times It says "if you said something, I didn't understand you". I tried uninstalling and\or cleaning cache from Google apps, but doesn't fix the problem. Can this be a software problem or the phone Mic being defective?
dja2k said:
Ever since I got my S7 Edge replacement from the Note 7, Google Voice is being troublesome. I can't get it to recognize my voice correctly, well sometimes. For example if I ask it to list "nearest restaurants near me" it will search for "Near Me" like if it didn't understand my first two words. Or other times It says "if you said something, I didn't understand you". I tried uninstalling and\or cleaning cache from Google apps, but doesn't fix the problem. Can this be a software problem or the phone Mic being defective?
Click to expand...
Click to collapse
Are you saying "Ok google, nearest restaurants near me" or "Ok google..." *Wait for prompt* "nearest restaurants near me"?
I don't know if the wait would help, I know that I wait until I hear it make the noise before I continue to say anything. Give that a shot and see if it helps.
You can test out your microphone but I don't see a need to if you use the phone to talk to others and they don't have any problem hearing you.
What launcher are you using? I use Google now myself and I don't need the pause but am just used to waiting in case it didn't hear me when I say the command.
Also try going into Settings -> Applications -> Default Applications -> Phone Assistance App and see if you have Google App as the chosen app. Not sure if that would help but it's worth a shot.
I am definitely waiting until it gives the tone and then speak right after. I just noticed that the delay is on the Google app and not when using voice typing on the Samsung keyboard which brings up Google Voices well.
Simialar Issue
dja2k said:
I am definitely waiting until it gives the tone and then speak right after. I just noticed that the delay is on the Google app and not when using voice typing on the Samsung keyboard which brings up Google Voices well.
Click to expand...
Click to collapse
I am having a similar Issue on my S7 Edge. The "Ok Google" prompt works just fine but then the mic cannot hear me at all. If I am on a Bluetooth device it works just fine and all other voice apps including the Google Assistant in Allo work fine. I have done a factory reset, I have disabled S-Voice and all other apps that use voice work just fine. I am at a loss at this point.
rbdavis76 said:
I am having a similar Issue on my S7 Edge. The "Ok Google" prompt works just fine but then the mic cannot hear me at all. If I am on a Bluetooth device it works just fine and all other voice apps including the Google Assistant in Allo work fine. I have done a factory reset, I have disabled S-Voice and all other apps that use voice work just fine. I am at a loss at this point.
Click to expand...
Click to collapse
Make sure the Google App has permission to access your microphone. I would assume it does if the hotword detection works but still worth a shot.
I found a workaround that seems to work better on detection....
Have the phone at a distance and the top mic underneath your mouth level. Seems to give me less false positives this way, I have no idea why. Hope this helps.
What I did was uninstall the update for voice recognition and re download it. Helped immediately.
csstamatin said:
What I did was uninstall the update for voice recognition and re download it. Helped immediately.
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Click to collapse
can you explain how to do that. im having the same problem for a while now and it really irritating
ajkron said:
can you explain how to do that. im having the same problem for a while now and it really irritating
Click to expand...
Click to collapse
Sure, go into setting, then language and input. From there click on google voice typing then click offline recognition and u should be able to uninstall then reinstall the software for it. Hope that helps.

Google Voice typing doesn't pause the music

I initially noticed this on my Galaxy s6 a few weeks ago after an update. Google Voice typing stopped pausing the music player if I used the voice option to dictate a text message. It used to stop the music and continue after I was finished. Now it'll play the music in the background and it's making it hard to dictate because it will also pick up on the lyrics from the song. At first I thought my S6 was just going crazy and a factory reset would probably fix it but I just got the S8 and I am facing the same issue. Any advice?
Thanks!
Hmm... mine pauses anytime it's listening to a voice command. Never tried to text with it though.
I bet that makes for some really interesting conversations.
It does stop the music if I use the "Ok Google " command to use the assistant but it doesn't do it if I'm using it to dictate a text message.
Just did a test.....it works fine in version 6.12.25.21 which is the one that comes pre-installed on the s8. however when you update to the latest version in the play store you get the problem. i've downgraded back to the older version for now. anyone else experiencing this issue?
thechico1986 said:
Just did a test.....it works fine in version 6.12.25.21 which is the one that comes pre-installed on the s8. however when you update to the latest version in the play store you get the problem. i've downgraded back to the older version for now. anyone else experiencing this issue?
Click to expand...
Click to collapse
I'm having the same problem. This is when you activate voice within the google keyboard right? What app did you downgrade?
Well, I use the Samsung keyboard but yes, it's when you activate the voice option on the keyboard. I did try it with the Google keyboard but was getting the same problem too. The app that I downgraded was "Google". Just go into the playstore, type Google, "uninstall" the app and it should bring you back down to the version that came pre-installed with the phone. And then uncheck auto-update in the right top corner of the app screen in the playstore. That should fix it for now. Let me know if it works!
thechico1986 said:
Well, I use the Samsung keyboard but yes, it's when you activate the voice option on the keyboard. I did try it with the Google keyboard but was getting the same problem too. The app that I downgraded was "Google". Just go into the playstore, type Google, "uninstall" the app and it should bring you back down to the version that came pre-installed with the phone. And then uncheck auto-update in the right top corner of the app screen in the playstore. That should fix it for now. Let me know if it works!
Click to expand...
Click to collapse
I was able to uninstall updates for the google app and yea, I was able to fix the problem. Partially. It pauses the music now when voice is activated. But when I send the message, music will not resume. Does this happen to you?
Same problem with LG G5
I have had the same issue for the past couple of weeks. When using the Google Voice typing, all media apps are no longer paused (Spotify, RocketPlayer, Podcast Addict, etc) thus Google Voice is transcribing the words coming from these media apps. I uninstalled Google App today, but then Google Voice to Text worked very poorly. Does anyone have any thoughts on solutions or workarounds? Thanks.
try installing a previous version of the google app. The galaxy s8 comes with this build standard and it works fine.
Did you guys ever find a fix for this? its driving me nuts. Im on OnePlus 3 but yeah its a new issue for me started after nougat... It seems like lots of people have the issue but are just living with it. While driving it really sucks. Used to be so easy to voice reply and pod-kicker would resume play back. Now I gotta pause first then reply voice text then hit play again ...its MADDENING. Looking for a fix. The downgrade worked for me for a short while then it just started up again. I didn't auto update google app. Tried clearing every data cache...uninstall reinstall...even different keyboards!!! same issue. Thanks guys!!!! hope we can figure it out.
The downgrade still works for me.
I have the same problem in my Oneplus 3T, I can not send voice messages while driving.
Same issue on my LG G6, BUT, for me it only does it when I'm connected to Bluetooth in my car - which is of course when you need voice recognition most. I have to manually pause the music to use it. Driving me nuts. I'm surprised they haven't released an update to fix it. I guess not a lot of people on these latest devices using voice recognition.
The downgrade still works for me but it appears it also has been fixed for me with the newest Google app update 7.3.26.21. I tried it with spotify and google music with and without bluetooth connection and it works. Stops the music then automatically resumes. Let me know if it works for you guys too.

Google Assistant/Google Now voice

Hello all!
I am facing a very annoying issue:
For questions like "what's the weather?" Google Assistant/Google Now only shows the result without saying anything.
Similar behaviour when asking "drive me home": navigation starts without any announcement.
On the contrary, Google Assistant speaks/answers normally to phrases such as: "tell me a joke".
I've already tried any solution found on the Internet with no luck (check output, clear data, uninstall google search, etc.).
I'm pretty sure it's not account-related because I'm using the same account on a Nexus 5 without any problem.
anyone in a similar situation ?
Cheers,
Tony
tonycapuozzo said:
Hello all!
I am facing a very annoying issue:
For questions like "what's the weather?" Google Assistant/Google Now only shows the result without saying anything.
Similar behaviour when asking "drive me home": navigation starts without any announcement.
On the contrary, Google Assistant speaks/answers normally to phrases such as: "tell me a joke".
I've already tried any solution found on the Internet with no luck (check output, clear data, uninstall google search, etc.).
I'm pretty sure it's not account-related because I'm using the same account on a Nexus 5 without any problem.
anyone in a similar situation ?
Cheers,
Tony
Click to expand...
Click to collapse
yep. I went through all the settings, and no joy. had to quit, if anyone found something to workaround, would be great
Same here. I have this issue after the September update
+1
When I tell "Go home" to assistant it replies me with going home or similar and opens maps
Happy to hear I'm not alone ... so to speak..
I guess, we must wait for a bugfix, then...
Cheers,
Tony
Try to delet voice model in google setting ..voice ...and then again retrain voice model ....that solved problem for me
I'm also having this issue. I've tried installing text to speech data, changed speech output to on... And factory reset. Nothing works. If anyone found a solution, do update here. Not pleased with the phone ?
try deleting user data of google play services and google app
My MI5S is the same.
varun.gid said:
try deleting user data of google play services and google app
Click to expand...
Click to collapse
Done. Nothing new!
I also have the same problem, the assistant is giving audio feedback for a lot of queries and command.
Same here. Thanks for confirming that i am not the only one.
Might be the wrong thread to point it out but "ok google" by voice still gets triggered hence the detection is turned off. Is that normal? Can anyone else confirm this? I personally hate the feature, imagine your mic is always on just to catch those two words all the time. It's not the tin foil hat thing but the resource it uses for this feature ...
Cant reproduce it. I have it disabled on both on Google options and nova launcher
Sent from my Mi A1 using Tapatalk
Same issue here but...
You can use the phrase 'tell me about my day' it will announce the weather.
Ppfawade said:
Same issue here but...
You can use the phrase 'tell me about my day' it will announce the weather.
Click to expand...
Click to collapse
LOL. This is called cheating!
Also I confirm the problem.i tried everything.
Me too
I have that problem too on my OnePlus 3T running AOSPA.
Before I had the same issue when I was running FreedomOS.
I'm pretty sure that the logcat in the following screenshots shows the reason for it.
Unfortunately I can't find anything useful about it using Google...
I also think that this problem occurs only/mostly on Chinese phones, because most of the rare Google results refer to Chinese phones.

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