I pre-ordered my graphite 128GB day 1 and still haven't received my phone. My initial delivery promise was Nov 2nd-3rd. I got the delay email with 25 credit, with new delivery date between Nov 7th through the 14th. It's now the 12th, and my phone is still sitting in the pending phase, which is exactly where it's sat from the day i ordered it. The 14th is a Saturday, and as far as i know, nobody's gotten there phones on a Saturday before, so that means my phone has to ship today to get here by there 2nd promised delivery date.
So my question is, has Google missed anybody's promised second delivery window yet? And if so, did they compensate you more on top of the 25.00 credit?
I didn't see the 25 credit
I have the exact same fact pattern as you. Down to the exact same second promised delivery window. Still pending as well. I'm in Detroit and I hear it's partially related to locale. I called today and spoke to a manager in the shipping department. She said the 64/128gb frosty is being pushed out as fast as they can. They ran into some delays (no s#*t!)
She expects those original orders that are still pending to go out next week. They won't do anything else for us as far as compensation goes. She said she could cancel my order if I didn't want to wait any longer.
When I heard last week about the delay, I ordered a 32gb graphite and received it the next day. So as far as I'm concerned, I don't mind waiting. I'm going to request an RMA on the final day for returning it. Hopefully by then the frosty will be here or on the way.
Sent from my Nexus 6P using Tapatalk
Psosmith82 said:
I pre-ordered my graphite 128GB day 1 and still haven't received my phone. My initial delivery promise was Nov 2nd-3rd. I got the delay email with 25 credit, with new delivery date between Nov 7th through the 14th. It's now the 12th, and my phone is still sitting in the pending phase, which is exactly where it's sat from the day i ordered it. The 14th is a Saturday, and as far as i know, nobody's gotten there phones on a Saturday before, so that means my phone has to ship today to get here by there 2nd promised delivery date.
So my question is, has Google missed anybody's promised second delivery window yet? And if so, did they compensate you more on top of the 25.00 credit?
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Click to collapse
Funny, ordered my nexus 6p and within 2 days it got to me. I didn't even pay for shipping, which was awesome. Strange that others are having such a hard time getting their hands on their devices.
Do you guys think I can get a refund for my rma being late? Lol
jcroy2828 said:
Funny, ordered my nexus 6p and within 2 days it got to me. I didn't even pay for shipping, which was awesome. Strange that others are having such a hard time getting their hands on their devices.
Click to expand...
Click to collapse
I had the same experience.
Sent from my Nexus 6P using Tapatalk
skinnytoo2 said:
I have the exact same fact pattern as you. Down to the exact same second promised delivery window. Still pending as well. I'm in Detroit and I hear it's partially related to locale. I called today and spoke to a manager in the shipping department. She said the 64/128gb frosty is being pushed out as fast as they can. They ran into some delays (no s#*t!)
She expects those original orders that are still pending to go out next week. They won't do anything else for us as far as compensation goes. She said she could cancel my order if I didn't want to wait any longer.
When I heard last week about the delay, I ordered a 32gb graphite and received it the next day. So as far as I'm concerned, I don't mind waiting. I'm going to request an RMA on the final day for returning it. Hopefully by then the frosty will be here or on the way.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yup, I'm exactly the same as well. This is beyond ridiculous. Never pre-ordering from Google again.
I ordered my 128G graphite on 9/30 and my friend ordered his 128G frost (it was the only one in stock) on 11/2. We both got our phone on 11/9. Go figure...
They have officially missed my 2nd promised delivery window, and my order is still stuck in the pending phase, where it has sat since i pre ordered day 1. Time to give Google yet another call. Last time i'll be pre ordering from them!
Psosmith82 said:
They have officially missed my 2nd promised delivery window, and my order is still stuck in the pending phase, where it has sat since i pre ordered day 1. Time to give Google yet another call. Last time i'll be pre ordering from them!
Click to expand...
Click to collapse
Update us with what you find out. I'm tired of calling.
I finally got my shipping confirmation tonight. When i talked to Google customer service earlier today, he told me i would have tracking info by tonight, and i actually just got it. I was a little skeptical when he told me that, but i'm happy i'll finally have my 6P tomorrow.
Related
how many people have pre-ordered the Play vs planning to purchase after release?
and whats your thoughts on pre-ordering as i still find this quite a new concept for mobile phone contracts (my last phone was a HD2 no preorder on networks) is this a good thing to do or should be be first come first served on the day?
Yes I did pre-order. Quite normal in the Netherlands, was suprised I could only pre-order since this week though since the release date here is supposed to be march 28.
im still thinking about it because Verizon has it
i did preorder on contract which i never do, im in the UK so hopefully i only need to wait 1 more week
Pre ordered sim only. Buying in the UK. hoping it ships next week.
Sent from my Nexus One using XDA App
pre-ordered last week, i should have it by latest Friday! guarentted delivery.
i just spoke to buymobilephones.net customer services and thought i would share
i rang to ask about my pre order status since it didn't change since the 23rd (the day i pre ordered)
they said they wont be getting stock still late next week and will start shipping back orders when they do
i swiftly cancelled my order
if anyone knows a place that will defiantly have stock on release day and will ship on the same day i would really appreciate it
I used clove and was emailed. The play will be shipping friday
Sent from my Nexus One using XDA App
silvacrest said:
i just spoke to buymobilephones.net customer services and thought i would share
i rang to ask about my pre order status since it didn't change since the 23rd (the day i pre ordered)
they said they wont be getting stock still late next week and will start shipping back orders when they do
i swiftly cancelled my order
if anyone knows a place that will defiantly have stock on release day and will ship on the same day i would really appreciate it
Click to expand...
Click to collapse
Thats not good news as i ordered from bymobiles
silvacrest said:
i just spoke to buymobilephones.net customer services and thought i would share
i rang to ask about my pre order status since it didn't change since the 23rd (the day i pre ordered)
they said they wont be getting stock still late next week and will start shipping back orders when they do
i swiftly cancelled my order
if anyone knows a place that will defiantly have stock on release day and will ship on the same day i would really appreciate it
Click to expand...
Click to collapse
i ordered mine from box.co.uk £465. they still have 6 in stock. guaranteed latest april 1st delivery, i called them, they said they will get the shipment in today (30th) but depending on what time they get it in, they might be able to send it out today! i might have it by tomorrow but they stressed most likely it'll be friday.
funny enough, i checked buymobilephones.net today and now the site says they have both the arc and play in stock, perhaps the customer service rep i spoke to was an idiot and they will actually ship them this week
im going to contact sales tomorrow and see what response i get
silvacrest said:
funny enough, i checked buymobilephones.net today and now the site says they have both the arc and play in stock, perhaps the customer service rep i spoke to was an idiot and they will actually ship them this week
im going to contact sales tomorrow and see what response i get
Click to expand...
Click to collapse
i had a look but both appear to still be on pre-order although they have confirmed on twitter the arc is in stock and has a 48 hour turn around time to dispatch i have asked about the play stock they said they are expecting stock soon
PHOENIXROSE said:
i had a look but both appear to still be on pre-order although they have confirmed on twitter the arc is in stock and has a 48 hour turn around time to dispatch i have asked about the play stock they said they are expecting stock soon
Click to expand...
Click to collapse
ignore me they are shipping
so.....they are shipping the play? arc? or both?
if they are shipping today i will probably buy from them right now
*EDIT*
i couldn't wait for your response so i just phoned them to confirm and yes, they do have them available for next day delivery
*LAST EDIT*
i decided to order, i was told to look out for an email, not the automated response
Just got it delivered from gum mobile. Impressed with it. Need more games now!
silvacrest said:
i just spoke to buymobilephones.net customer services and thought i would share
i rang to ask about my pre order status since it didn't change since the 23rd (the day i pre ordered)
they said they wont be getting stock still late next week and will start shipping back orders when they do
i swiftly cancelled my order
if anyone knows a place that will defiantly have stock on release day and will ship on the same day i would really appreciate it
Click to expand...
Click to collapse
I ordered mine yesterday night from buymobilephones.net and it has been dispatched (got the tracking Code) this morning should receive it tomorrow.
Mines arrived
Sent from my Nexus One using XDA App
I ordered mine yesterday morning and the status hasn't changed. I didn't see anything that said there would be a delay also. How long do they normally take to ship?
Recon0212 said:
I ordered mine yesterday morning and the status hasn't changed. I didn't see anything that said there would be a delay also. How long do they normally take to ship?
Click to expand...
Click to collapse
If you ordered the 32gb it says "ships in 1-2 weeks"
Watcher64 said:
If you ordered the 32gb it says "ships in 1-2 weeks"
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Click to collapse
I ordered the 16gb. Sorry should of said that haha.
2 days processing, 2 days shipping. I didn't get my shipping notification until the day it was going to arrive so don't freak out if you don't get it the third day.
I ordered a 16GB on 23rd and still have not got any shipping mail. Today is the 3rd Business day and maybe I should get a shipping email in a day or two.
vpraveenis said:
I ordered a 16GB on 23rd and still have not got any shipping mail. Today is the 3rd Business day and maybe I should get a shipping email in a day or two.
Click to expand...
Click to collapse
Ordered mine on the 24th, still not received my shipping notification
purchased a nexus 7 on the 21st, had a shipping notification on the 22nd, was in my hands on the 23rd...
cmoooon google
It sounds like I got lucky. I ordered the 16gb version at 1 AM Friday the 23rd, got the tracking number later that morning, and it arrived on Monday.
I ordered mine on the 23rd and have not gotten my confirmation email. I called today to make sure everything was OK and they said my order was still processing.
sent from my blue police box flying through time!!!
I ordered on a Saturday, it shipped in the evening on the following Monday, and arrived Tuesday (the next day). I'd say this was quicker then average times though.
bioorganic said:
It sounds like I got lucky. I ordered the 16gb version at 1 AM Friday the 23rd, got the tracking number later that morning, and it arrived on Monday.
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Click to collapse
I ordered mine at 6:30pm on the 23rd and I still have yet to receive a tracking....I'm so jealous of you right now.
I just got off the phone with Google and they said that the problem is that the nexus 4 orders are backing up the he us 10 orders!! I was told my order has been approved and should ship within the next day or so. I originally ordered on the 23rd.
sent from my blue police box flying through time!!!
hi,
what number are you contacting Google on? I can't seem to get through on that Ireland number they give in the email. Just comes back as number not in use!
Sent from my GT-I9300 using Tapatalk 2
Item : 1x Nexus 10 32GB
Order : Saturday 24/11
Shipping : 2 days (New York)
Delay : 2-3 week
no delivery confirmation message.
duke_stix said:
hi,
what number are you contacting google on? I can't seem to get through on that ireland number they give in the email. Just comes back as number not in use!
Sent from my gt-i9300 using tapatalk 2
Click to expand...
Click to collapse
855-836-3987
I ordered mine on 11/26 and the order posted to play as the 27th, I assume because it was 5:30pm on the 26th when it was "received" (according to the invoice) in CA and that's after business hours. I still haven't received a shipping notice.
I spoke to a Google Play Rep about it to make sure it processed correctly. I wanted to be sure there wasn't any trouble in the transaction since I recently had Identity theft issues.
He told me that it had charged my card successfully and was in processing and would most likely be Friday before it shipped and I would get it Monday at the earliest but probably later and that if I hadn't received it by Friday of next week to call them back.
So that "Delivered in 3-5 business days" Google play posts in the fine print is a not so reliable way of saying it'll be 3-5 before we mail it, Maybe.
I ordered my nexus 10 16gb on Thursday November 22, 2012 and have been getting the run around every time I call them or email them. Their customer service reps keep telling me it will send the shipping info email the same day I keep calling them. What a lie! Anyways after numerous calls and emails they finally sent me an email with some information of use. Hope this will help anyone wondering what is happening with their orders. This is what it says:
Hello *******,
Thank you for your reply.
*******, I do understand the eagerness you have to own the Nexus device. I wish I could have assisted you by giving the shipping details.
It normally takes 3-5 business days for the orders to be delivered. However, due to overwhelming demand, we sold out the Nexus devices extremely quickly. I have reviewed your account, and see that your order is still in processing state and has not yet shipped. Therefore, I am unable to give you an update on the estimated shipping date. Google is working as diligently as possible on this.
Can you believe this? The nexus 10 16gb is still up on the play store with the same "delivered in 3-5 business days". Will the nexus 10 get to my door by the end of the 5 business days? Probably not. How could they allow this to happen? To have the Nexus 10 device available on the store but only tell me almost a week after I order, for it to be sold out? It sounds like they're just lieing to me because didn't people say that they ordered after my date and have received the device? This is completely ridiculous. Hopefully this gives anyone else insight on the status of google's customer service. I might reconsider buying a google device just because of this horrible service.
Same problem!!
I placed my order from New York on Monday Morning 11/26/12 everything went through i even called to make sure and i have not even gotten a process completion email with a tracking number yet if i dont get anything by friday im calling them and demanding them to send it overnight at no extra charge....its all about the customer my friends! even though I am upset they dont sell the Nexus 10 in stores and have to go trough this whole process...I can say I am really excited to receive my new toy!!
---------- Post added at 03:47 PM ---------- Previous post was at 03:40 PM ----------
blufuzion said:
I ordered my nexus 10 16gb on Thursday November 22, 2012 and have been getting the run around every time I call them or email them. Their customer service reps keep telling me it will send the shipping info email the same day I keep calling them. What a lie! Anyways after numerous calls and emails they finally sent me an email with some information of use. Hope this will help anyone wondering what is happening with their orders. This is what it says:
Hello *******,
Thank you for your reply.
*******, I do understand the eagerness you have to own the Nexus device. I wish I could have assisted you by giving the shipping details.
It normally takes 3-5 business days for the orders to be delivered. However, due to overwhelming demand, we sold out the Nexus devices extremely quickly. I have reviewed your account, and see that your order is still in processing state and has not yet shipped. Therefore, I am unable to give you an update on the estimated shipping date. Google is working as diligently as possible on this.
Can you believe this? The nexus 10 16gb is still up on the play store with the same "delivered in 3-5 business days". Will the nexus 10 get to my door by the end of the 5 business days? Probably not. How could they allow this to happen? To have the Nexus 10 device available on the store but only tell me almost a week after I order, for it to be sold out? It sounds like they're just lieing to me because didn't people say that they ordered after my date and have received the device? This is completely ridiculous. Hopefully this gives anyone else insight on the status of google's customer service. I might reconsider buying a google device just because of this horrible service.
Click to expand...
Click to collapse
the wait is very agrivating Im waiting for mine as well, and can you beleive they dont let you cancel your order...i ordered 2 by accident ( the other order got declined since i didnt have enough funds for both) but they cant cancel....i think this will be the last time i buy an item off the Google play store
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
ShaolinRaiden said:
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
Click to expand...
Click to collapse
What date did you order it??
sent from my blue police box flying through time!!!
ShaolinRaiden said:
Alright... so I feel a bit guilty about my initial bitterness towards Google Play.
I received my Shipping notification at 1:05 pm today. When I got the email and checked the tracking number, It was already in the Nashville hub and will be out for delivery tomorrow.
I wish all you guys still waiting the best of luck with your orders.
Click to expand...
Click to collapse
Wow this is totally unfair if you ordered it on the 26th and I ordered on the 22nd. Completely upset with Google now. I still have no delivery confirmation email. Congratulations on getting your nexus 10 btw.
i preordered my Ouya in feb on the same day the preorder changed from march to June and i haven't gotten mine at all not even a tracking code
is this normal? or should i have my Ouya?
dank101 said:
i preordered my Ouya in feb on the same day the preorder changed from march to June and i haven't gotten mine at all not even a tracking code
is this normal? or should i have my Ouya?
Click to expand...
Click to collapse
You said pre-ordered, you mean on the website? Those are not shipping out yet. The only people who have them are the people who backed the Kickstarter last year.
If I'm reading this right and you pre-ordered it on there website (or affiliate like Amazon), it doesn't ship until June 25th, which means you should get it sometime between June 28rh and .July 5th (give or take).
Hope this helps!
dank101 said:
i preordered my Ouya in feb on the same day the preorder changed from march to June and i haven't gotten mine at all not even a tracking code
is this normal? or should i have my Ouya?
Click to expand...
Click to collapse
Who did you pre-order it from?
Well I preordered in September via the website and only just got notification a few days ago that it had reached the distribution centre and that I will get it in next two weeks.
Delivery is to UK
Sent from my Nexus 7 using Tapatalk 2
JLCollier2005 said:
You said pre-ordered, you mean on the website? Those are not shipping out yet. The only people who have them are the people who backed the Kickstarter last year.
If I'm reading this right and you pre-ordered it on there website (or affiliate like Amazon), it doesn't ship until June 25th, which means you should get it sometime between June 28rh and .July 5th (give or take).
Hope this helps!
Click to expand...
Click to collapse
awww, **** i got it from Ouya
I preordered mine on Jan from Ouya site, haven't heard a word from them yet. Kinda forgot about it. And, it was suppose to be here March origibally.
Oh wells
Sent from my HTC6435LVW using Tapatalk 2
dank101 said:
awww, **** i got it from Ouya
Click to expand...
Click to collapse
The good thing is you should be part of the first retail shipment!
rcarbal said:
I preordered mine on Jan from Ouya site, haven't heard a word from them yet. Kinda forgot about it. And, it was suppose to be here March origibally.
Oh wells
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Yeah, they pushed it back to June due to manufacturing times being longer than expected. Being such a brand new company, the fact that they are not only shipping out the product with only a few months delay AND the product is really good (personal opinion) shows a lot. I would support this company in any further projects they do.
I got this email from OUYA on the 8th of June.
"Yep... it’s true.
Your OUYA has arrived at our distribution center and we expect it to land on your doorstep within the next two weeks (give or take a day or two depending on your location).
Be on the lookout for a confirmation email that will follow once your shipment has been picked up for delivery and which will include your personalized tracking number."
I still have not received my confirmation email or any kind of tracking number, but it should be here around the 22nd according to the email.
KeylanHalfdan said:
I got this email from OUYA on the 8th of June.
"Yep... it’s true.
Your OUYA has arrived at our distribution center and we expect it to land on your doorstep within the next two weeks (give or take a day or two depending on your location).
Be on the lookout for a confirmation email that will follow once your shipment has been picked up for delivery and which will include your personalized tracking number."
I still have not received my confirmation email or any kind of tracking number, but it should be here around the 22nd according to the email.
Click to expand...
Click to collapse
Got tracking 3weeks ago still no update. Bte kickstart backer
Sent from my HTC One using Tapatalk 2
It's mid June and I haven't received a tracking number yet.
Two weeks ago they reply to my email and claimed that my shipping address was wrong. but I haven't heard anything from them since then yet.
I contact through support many times but they even won't answer... Its really insulting to be treated like that.
Sent from my Galaxy Nexus using xda app-developers app
I preordered February 5th which was the last day to get "an April shipment". However, they sent me an email 8 days ago saying its on it way and I'd get the tracking number shortly, but havent gotten one yet.
I would sure hope all preorders are filled before retail.
johnq54 said:
I preordered February 5th which was the last day to get "an April shipment". However, they sent me an email 8 days ago saying its on it way and I'd get the tracking number shortly, but havent gotten one yet.
I would sure hope all preorders are filled before retail.
Click to expand...
Click to collapse
I preordered 9th September got email 11th June saying dispatching, another email with tracking on 15th with estimate between 18th june and 8th july.
Doesn't track yet but was dispatched via dhl packet plus which dhl claims 3-8 days for European deliveries.
Your not much different to me it seems given 5 month difference in preorder.
Sent from my Nexus 7 using Tapatalk 2
I've been waiting almost three weeks for my tracking number... And I was a kick starter backer
rcarbal said:
I preordered mine on Jan from Ouya site, haven't heard a word from them yet. Kinda forgot about it. And, it was suppose to be here March origibally.
Oh wells
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
I preordered in December on Ouya.tv's site (official). Not a word. My request for more info has gone 6 days without reply. So much for support
Vinny75 said:
I've been waiting almost three weeks for my tracking number... And I was a kick starter backer
Click to expand...
Click to collapse
Eeeek. I'm beginning to think even the June 25th launch may be in trouble. Unless they're basically pushing all the units to the retail channels and making the pre-orders/Kickstarters wait, since we have already paid - the "screw those guys" mentality.
I was not a Kickstarter backer, but just a pre-order customer. I ordered mine in late January or early Feb. Just got my tracking number today. It says it will be here between June 20th and July 10th. I will let you know when I get mine.
Sorry to hear about the people who ordered earlier than me, and have not received any information. I emailed them in early May about the April ship date, and it took about a week for them to respond saying that they had my order, and I was not forgotten. I thought they had forgotten about me too.
Sent from my Verizon Galaxy Note 2 using Xparent Skyblue Tapatalk 2
Ya I was a early kickstarter backer and I think they sent a bum tracking number a while ago and that doesn't even include the extra controllers. They really suck at supply chain management.
Sent from my HTCONE using Tapatalk 2
Kickstarter backer here 2.
I received my tracking number on the 10th this month. 10 days ago. Needless to say that I am still waiting.
As far as I am concerned the whole Kickstarter idea was good. Bad management however forced them to stockpile wholesale orders before Kickstarter backers all had their OUYA. Backers could have accepted, grumbling, any delays as long as they were supported by proper communications. Sadly OUYA's communication skills are even worse then their management skills. And from what I read, their programming leaves a lot to be desired as well.
This was my first Kickstarter project that I backed, and I am very disappointed by how this is all working out.
Sent from my GT-I9505 using xda premium
Hey guys. Pre ordered in May and still nothing.
They posted a blog entry yesterday which stated "T-5 Days To Launch". So some of us will probably have to wait 4 more days until shipping.
I've cancelled my order, I'm going to buy on the day of release.
I pre ordered in January and never heard anything from them. I E-mailed them 2 weeks ago and they replied back after 10 days stating they had trouble verifying my shipping address, so I wouldn't receive it until after release day.
The ouya support is a massive turn off. It feels like the setup is being run from a teenagers garden shed with a couple of friends helping out when they finish their paper round.
Are these people meant to be professionals in their field?!
I wonder how long until I receive my refund...
dully79 said:
I've cancelled my order, I'm going to buy on the day of release.
I pre ordered in January and never heard anything from them. I E-mailed them 2 weeks ago and they replied back after 10 days stating they had trouble verifying my shipping address, so I wouldn't receive it until after release day.
The ouya support is a massive turn off. It feels like the setup is being run from a teenagers garden shed with a couple of friends helping out when they finish their paper round.
Are these people meant to be professionals in their field?!
I wonder how long until I receive my refund...
Click to expand...
Click to collapse
I was a day or two away from trying to cancel my order when I got the email saying that my order was at the warehouse ready to be shipped. I keep trying to track it, but it still has not shown up on the dhl site yet. The email said writing 24-48- hours it would be trackable, but it is still not there yet, even after 72 hours. Hopefully it comes soon, won't be much of a pre order if it comes after it is available in stores.
Very bad customer service on their part.
Sent from my Verizon Galaxy Note 2 using Xparent Skyblue Tapatalk 2
It's supposed to be shipped tomorrow so fingers crossed and I've been hearing that someone has found a way to unlock the bootloader??? This has not been confirmed as of yet but fingers crossed for the T-moble variant.. Has any one else get a tracking number??
This is critical
blackwell387 said:
It's supposed to be shipped tomorrow so fingers crossed and I've been hearing that someone has found a way to unlock the bootloader??? This has not been confirmed as of yet but fingers crossed for the T-moble variant.. Has any one else get a tracking number??
Click to expand...
Click to collapse
You ordered from T-mobile today and they told you it would ship out tomorrow? Did you get a tracking number or just told it would ship?
Well ounce I signed my my electronic agreement they will withdraw the down payment and ship I was told by rep that he has seen several of the devices ship out already
blackwell387 said:
Well ounce I signed my my electronic agreement they will withdraw the down payment and ship I was told by rep that he has seen several of the devices ship out already
Click to expand...
Click to collapse
Ok, so you don't actually have a shipping update then? Just generalities from a rep?
I'm curious about this too as I almost ordered one today but would need it by Thursday am because I'm going out of town this weekend.
Sent from my awesome T-Mobile LG V10!
Yes, tracking has been given to people who preordered in the first wave of available devices. I'm due to receive it tomorrow according to UPS 2nd day air.
Sent from my SM-N930T using Tapatalk
planetbeen said:
I'm curious about this too as I almost ordered one today but would need it by Thursday am because I'm going out of town this weekend.
Sent from my awesome T-Mobile LG V10!
Click to expand...
Click to collapse
I have had three reps tell me it's backordered and not shipping until 11/8-11/28 and my account recently updated to reflect this on the order. At this point, you're better off trying to walk into a store on 10/28 first thing when they open and pick it up.
Or you could just pre order hoping for the best. Then if it doesn't come by the 28th, cancel the pre order and just walk into the store to buy it.
I recieved an email expected shipping date is 10/18/--10/24 next day shipping
I pre-ordered my V20 (taking full advantage of the $200 trade from LG by swapping my Note 4 in) yesterday and woke up this morning to three texts, one including a tracking number for my order having already shipped. Will update when I can see a location or when it arrives.
jrwingate6 said:
Or you could just pre order hoping for the best. Then if it doesn't come by the 28th, cancel the pre order and just walk into the store to buy it.
Click to expand...
Click to collapse
Nah, at this point you're just better off walking into a store and picking it up. Everything I've got points to 11/8 being the early edge of the next availability range. At this point after all that I've been put through, I'm starting to entertain the idea of looking at other carriers. T-Mobile got me in over a dozen years ago for their customer service and now even that isn't any better than any other carrier I've had. (AT&T, Sprint and Verizon, had all three in one way or another.)
I ordered Monday morning, CC charged yesterday and ready for shipping this morning. I just got an email from Ups this evening saying it will be here tomorrow. I wasn't expecting that.
It has arrived, and I is very nice, now time to say goodbye to my Note 7...
I ordered at 10am central Monday morning in store (JOD). I have origin scan in Louisville and scheduled for delivery on Wednesday. I changed delivery to a hold at UPS customer center so I could get it at 9am when they open.
I just pre ordered mine. If I don't like it I'll pay it off and sell it on Swappa at full price lol. Or at least get my money back. Plus I keep the headphones too lol. Now the waiting game begins.
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ordered mine yesterday after a half hour after my friend ordered his, my phone on the website appeared as back ordered while his was processed and shipped today. Tried to cancel the order and they said I couldn't because my cc was charged and on there end it shows ready for shipment however there was no tracking info. The only thing i got back was my expedited shipping fee credited to my account..........
blooddragon88 said:
ordered mine yesterday after a half hour after my friend ordered his, my phone on the website appeared as back ordered while his was processed and shipped today. Tried to cancel the order and they said I couldn't because my cc was charged and on there end it shows ready for shipment however there was no tracking info. The only thing i got back was my expedited shipping fee credited to my account..........
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Well I got mines to day it took 2 days since preorder
what shipping option did you choose?
onebornoflight said:
I pre-ordered my V20 (taking full advantage of the $200 trade from LG by swapping my Note 4 in) yesterday and woke up this morning to three texts, one including a tracking number for my order having already shipped. Will update when I can see a location or when it arrives.
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Got it yesterday around 2 pm, so far I dig this phone.
pre-ordered in the morning and just got my tracking. can't wait
-Sent from my TMO Galaxy Note 5
I've been hearing news about T-mobile users receiving the LG V20 early but has anyone received the AT&T version early or is the release date of Oct. 28 the set in stone?
Just saw some people mentioning a couple hours ago about there ETA on AT&T shipments.. I just placed my ordered in tonight. I will keep AT&T people updated on my tracking so they can get an idea..
Mine shipped tonight (Thursday) for delivery on Friday.
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Yep, I ordered October 7th. Just got tracking that's delivering today (Friday).
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I had returned my Note 7s at the local ATT store, and they Pre-Ordered me V 20s (2 weeks ago). Anyway, my Notes came delivered via FedEx, overnight. I figured the V 20s would arrive the same way. So when I clicked the tracking # and was taken to USPS I was overcome by a huge wave of disappointment. My best guess would be a Monday delivery now
Postal Product: Priority Mail™ <----- WTF is this ATT???
apascual89 said:
Yep, I ordered October 7th. Just got tracking that's delivering today (Friday).
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pre order oct 15th. shipped 10/20 amd delivery today! its gonna be a long day at work..... ugh
s4pat said:
pre order oct 15th. shipped 10/20 amd delivery today! its gonna be a long day at work..... ugh
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I'm taking today as an office day at home, it worked out perfectly!
@cordell12 How've you been? Good to see you here!
I've had mine since the 19th. I love this phone. The battery lasted me all day long and I still got juice left. It feels so fluid when going through apps. I can't wait for root!
Im still waiting for a tracking number.
cordell12 said:
I had returned my Note 7s at the local ATT store, and they Pre-Ordered me V 20s (2 weeks ago). Anyway, my Notes came delivered via FedEx, overnight. I figured the V 20s would arrive the same way. So when I clicked the tracking # and was taken to USPS I was overcome by a huge wave of disappointment. My best guess would be a Monday delivery now
Postal Product: Priority Mailâ?¢ <----- WTF is this ATT???
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Hopefully you get it Monday!
Thanks for all the updates everyone this should help AT&T purchasers get an idea on shipping dates
frome901 said:
Im still waiting for a tracking number.
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When did you order?
sguerra923 said:
When did you order?
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10/13
Mine shipped out yesterday (10/20] via 2nd Day Air UPS, but looks like it'll arrive Monday due to the weekend... But I'm well stocked for its arrival.
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Ok mines on the way but no ETA yet just the tracking.
So here's my update for people that purchased the V20 through AT&T online. I placed my order on 10/20 around 10pm PST and received a tracking confirmation today 10/21 that my order will arrive by FedEx on Monday 10/24. I paid for it in full so I don't know if that matters in terms of them sending it out quicker.
Questions for att people that received their phones already.. Does it come with a screen protector on it like I've seen other versions?
I ordered mine in store on 10/13, It shipped out today and will be here by 10/25. I got it in the next plan.
mine was delivered at home just now and I'm stuck at work. <sad face>
I ordered mine online 10/19 and I got a tracking number today. It will be delivered by FedEx on Monday.