Screen has a slight curve or dent by corners? - Nexus 6P Q&A, Help & Troubleshooting

I was OK with the top speaker being louder than the bottom, it still sounded pretty good and was nice and loud....
I'm OK with the screen having, what some people refer to as a "pink" or "green/yellow" hue to it... It's a gorgeous screen and unless I'm looking at it at an angle, it is fine.
Over the weekend I tried 3 different tempered glass screen protectors on it, and none of them would stick to the bottom right corner. I then read where some people had a "dent" or curve on the corners of their glass screen that was only really visible when you looked at a reflection in the glass...... Sure enough, my bottom right corner has a pretty good "distorted" image in the reflection. I can't see it or feel it when looking directly at the screen, but the reflection really shows it has an indention in it.
I spoke to Google and they are exchanging my phone for a new one.... I guess I'll examine it when it comes and chose the one that has the least defects? I love this phone and can live with a few little quirks, so I'm not ready to give up it just yet.

I have the same issue (top right corner), I have already unlocked, rooted the phone and I find it too much trouble to put everything back to stock and request a replacement. I don't know if they would send me a new or used unit. I have already purchased a plastic screen protector (haven't received it yet) and hoping that it would stick to the warped corner better than glass.

How the heck can one figure out there is a bump dent on one of the corners of the screen... Try to purchase good screen protectors may be?
Sent from my Nexus 6P

as he said in OP, just look at a reflection in the screen and see if the reflection is bent. my glass protector doesnt sit down on two corners either. waiting until i get a new one to take this one off

tele_jas said:
I was OK with the top speaker being louder than the bottom, it still sounded pretty good and was nice and loud....
I'm OK with the screen having, what some people refer to as a "pink" or "green/yellow" hue to it... It's a gorgeous screen and unless I'm looking at it at an angle, it is fine.
Over the weekend I tried 3 different tempered glass screen protectors on it, and none of them would stick to the bottom right corner. I then read where some people had a "dent" or curve on the corners of their glass screen that was only really visible when you looked at a reflection in the glass...... Sure enough, my bottom right corner has a pretty good "distorted" image in the reflection. I can't see it or feel it when looking directly at the screen, but the reflection really shows it has an indention in it.
I spoke to Google and they are exchanging my phone for a new one.... I guess I'll examine it when it comes and chose the one that has the least defects? I love this phone and can live with a few little quirks, so I'm not ready to give up it just yet.
Click to expand...
Click to collapse
I had the exact same problem and at this moment another one is being sent to me. I love tempered glass but with it like this I can't use one because it Pulls up on the bottom right side corner.

I just got a replacement supershieldz TGSP but I am not going to put it on. I know that since the problem is with the screen it won't fit either. Originally I had requested for a refund but seller thought I am asking for a refund due to it not having proximity sensor cutouts. I am not seeing any point in putting it on and finding out that it has the same issue where one end sticks up and separates from the screen. I am now in search of a plastic protector preferably wet application so that its flexible enough to stay put.

enaybee said:
I just got a replacement supershieldz TGSP but I am not going to put it on. I know that since the problem is with the screen it won't fit either. Originally I had requested for a refund but seller thought I am asking for a refund due to it not having proximity sensor cutouts. I am not seeing any point in putting it on and finding out that it has the same issue where one end sticks up and separates from the screen. I am now in search of a plastic protector preferably wet application so that its flexible enough to stay put.
Click to expand...
Click to collapse
Yeah, my replacement 6P is gonna be here tomorrow... If the TGSP doesn't work, then I'll just keep it and put a "wet", flexible screen protector on it as well.

Folks getting replacements: can you let us know how Google handled that? Referb/new, full/partial packaging, etc?
Much appreciated.

Elnrik said:
Folks getting replacements: can you let us know how Google handled that? Referb/new, full/partial packaging, etc?
Much appreciated.
Click to expand...
Click to collapse
The charge your card for replacement device, release charge when you send original device back. New devices.

Elnrik said:
Folks getting replacements: can you let us know how Google handled that? Referb/new, full/partial packaging, etc?
Much appreciated.
Click to expand...
Click to collapse
My nexus protect was also updated with the new IMEI.

Elnrik said:
Folks getting replacements: can you let us know how Google handled that? Referb/new, full/partial packaging, etc?
Much appreciated.
Click to expand...
Click to collapse
Just received my replacement... It came new, in the box with everything.
The screen appears to be a little more "flat".... But my TSGP is already in the trash and the replacement isn't here until Friday or Monday, so I won't know how it fits until then.

nrfitchett4 said:
The charge your card for replacement device, release charge when you send original device back. New devices.
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Click to collapse
thephatness said:
My nexus protect was also updated with the new IMEI.
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Click to collapse
tele_jas said:
Just received my replacement... It came new, in the box with everything.
The screen appears to be a little more "flat".... But my TSGP is already in the trash and the replacement isn't here until Friday or Monday, so I won't know how it fits until then.
Click to expand...
Click to collapse
Thanks all! I find it is good to have this info for people worried about how replacements are handled. I appreciate it.

tele_jas said:
Yeah, my replacement 6P is gonna be here tomorrow... If the TGSP doesn't work, then I'll just keep it and put a "wet", flexible screen protector on it as well.
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Click to collapse
How long did it take them to ship the new one and did you have to pay shipping or was it free?

T_VASS said:
How long did it take them to ship the new one and did you have to pay shipping or was it free?
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Click to collapse
It took 4 days to process and then it was over-nighted at no additional charge.. About 6 days total.... My 2nd replacement was ordered on Saturday morning and shipped out today, FedEx ground at no charge.
2nd replacement is due to a lose component inside rattling around.

enaybee said:
I just got a replacement supershieldz TGSP but I am not going to put it on. ...
... I am now in search of a plastic protector preferably wet application so that its flexible enough to stay put.
Click to expand...
Click to collapse
I just wanted to share some updates. I tried a wet application Skinomi on my phone. they must have changed the formula of their plastic as its too soft now. Every time I hit the screen with something (fingernail, keys or anything else) it would leave a permanent dent on the screen protector that would not heal even after many days. I didn't see this behavior back when I had Nexus 5 with Skinomi applied on it.
Anyways, since I mentioned before that I did get a replacement TGSP from Supershieldz and never used it. Tonight I put it on the phone and to my surprise it sticks to the screen fully covering it 100%. Even the dented area is showing sticking unlike before. I don't know what changed but my phone screen is definitely the same.
Just wanted to share it in case if anybody else with dented screen doesn't wanna try a TGSP, give it another shot you might get lucky like me.

Related

Scratches on Athena body

Hello,
i want to change my Ameo in a new one because there are a lot of scratches on the front body. The reason is that the keyboard slipping on the surface of the body.
If any one have the same problem please Post it here because i want to show T- Mobile that this is a failure of construction.
Mine is exactly the same, I tried to take a picture, but it wasnt comming out very well, I was quite annoyed because I tried to keep it good. Does anybody know if this happens with the black ones or is it just silver. mine isnt insured and T-Mobile wouldnt entertain me for insurance because it was 3 months old. though I have heard you can insure it online somewhere.
i've got the same kind of scratches at exactly the same positions.
but i don't think t-mobile will do anything about this
i'ts a normal sign of use
I have some scratches as well, fairly similar to yours. I'll have some pics made if I can get a hold of a good enough camera.
I have a scratch at the bottom of the screen surround. The keyboard clear top has a tiny bump on it (from where it was moulded i think) and this has scratched the case! If it had a decent leather case then it wouldnt happen!
Same here, Same scratches, same area..
Guess we need to find a decent case to carry our precious around in...
Something that has some padding between the 2 parts.
Mine doesn't have this problem. Not a single scratch at all. It still look brand new. I don't use the keyboard or the leather case though. I just carry mine "naked" with my DIY belt pouch. I just have the standard free plastic screen protector over the screen area only and not the body.
This is ironic. The keyboard is supposed to protect but does the opposite.
eaglesteve said:
This is ironic. The keyboard is supposed to protect but does the opposite.
Click to expand...
Click to collapse
It definetely does protect (the screen from cracks).
And imho some scratches on the body of the ameo are much better than a cracked screen
You now, we are speaking about a 800€ all in one device? Such a failure must not happen. If you had a 800€ Notebook with the same problem you would complaine about.
This is what my U1000 looks like close to the VGA camera on the front.
There are 2 more areas where I have some damage but I can't capture it properly on camera.
This is why we should take out insurance on our most expensive phones, as i hate scratches on my phones and if you complain about it with your provider/supplier and they are not willing to replace it when its a manufacture defect then i would personally claim on my insurance QUOTE (MY PHONE IS LOST/STOLEN TO GET BACK A REPLACEMENT) Its too expensive a device for it to scratch so easily.
I have the black HTC Advantage and I have the scratches too.
I have the black Athena and barely any scratches on mine. I use the stock case. The only time I got it scratched is when I first got it because I tried to use it without the case. Mistake on my part.
If you search the forum, you can also buy a $25 solution that protects your entire Athena. It's a plastic transparent covering that protects the entire body of the device. I think I may have posted it in the past to the accessories area. Well worth the tiny investment to protect the looks of your device.
Yep, I have the Black HTC Advantage X7500 and I have no scratches on it. I also do carry naked in my pocket especially around the office to meetings. However, I do feel I need something to protect it without gaining the bulk. I am still looking for a belt clip to carry it.
Just found this product.
http://www.shieldzone.com/item_description/HTCX7500.html
Read good review on PocketPCThoughts for a different product.
Has anyone tried it? It states as full body shield which includes guards for keyboard as well.
Looks Intresting.. But we all know that these type of solution are never as easy to install (Esp. as there are 8 pieces for the Athena)
as they are in the Promo vidz. The vidz also mention that the film has Adhesive on it. How would this affect the deve by:
1. Discoloring over time
2. Being able to easily remove the film, if need or if damaged.
3. Being removed from the screen, without pulling the touchscreen's
touch sensor film off.
Has anybody tried this stuff yet? I think I'll wait for more feedback before I buy.
http://mobilitytoday.com/articles/invisible_shield_protection.html
From some of comments, it seems easy to remove from a pda.
I don't know if that comment was from someone who works for ShieldZone though.
Staroip said:
Just found this product.
http://www.shieldzone.com/item_description/HTCX7500.html
Read good review on PocketPCThoughts for a different product.
Has anyone tried it? It states as full body shield which includes guards for keyboard as well.
Click to expand...
Click to collapse
I just ordered one. I'm having it shipped via 3 day UPS. I'll post my thoughts once I try it out. For the cost it's worth a try. They also have a lifetime replacement policy so if they get screwed up you get a free one. We'll see how it goes.
ltxda said:
I just ordered one. I'm having it shipped via 3 day UPS. I'll post my thoughts once I try it out. For the cost it's worth a try. They also have a lifetime replacement policy so if they get screwed up you get a free one. We'll see how it goes.
Click to expand...
Click to collapse
I will wait for your feedback before I try one. It seems to be right thing to have with this device but I am not sure yet.
lpsi2000 said:
I will wait for your feedback before I try one. It seems to be right thing to have with this device but I am not sure yet.
Click to expand...
Click to collapse
I have it on for over 4 months. Search this very forum for an extensive discussion on it. Easy to install with the water spray bottle provided. The screen protector is a bit sticky so I took it off and used a regular one.
Don't ask any more questions. Just search for the original thread here
Here
http://forum.xda-developers.com/showthread.php?t=298808

Has anyone ever tried these screen protectors?

Ran a search but for some reason it doesn't seem anyone has ever tried these...
http://www.thepocketsolution.com/PSI-42588.html?gclid=CPeS1r25xZMCFSQtagodiEn8Cw
Wanted to get some feedback by members on this forum before purchasing. What do you guys think? Will "static attachment" mess up the screen in any way?
screen protector
you dont have a screen protector on your phone?? it shouldve came with your phone unless you got it else where. better get these
well i screwed up the one that came wit it by trying to get it perfectly on the screen, so after ripping it out over and over again i kept gettin dust on it, so i threw it away and for now i put that original one back that has the pictures on it and shows you how to tilt ur phone? u know the one that comes on it when its brand new wit "warnings" and stuff...
either way...i am about to purchase either the "Expert Shield" or the pocket solution ones and i am tryin to get some feedback on the pocket solution ones first before purchasing. as for now, i have my phone on "baby mode" and am leaving it at home
geez...no one?
Expert Shield all the way. Don't even second guess it.
Expert Shield rocks. I have used them for my Tilt and a couple of cameras. You just have be careful putting them on. It is really easy to get dust under it if your not careful. Look on eBay and you can find them for really cheap shipped from either Hong Kong or Canada. Usually around $10 - $12 shipped. They are more expensive here.
Martin Field screen protector is THE best screen protector for the kaiser.
captainsensible2002 said:
Martin Field screen protector is THE best screen protector for the kaiser.
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Click to collapse
+5 to that. i'm using them now on my tilt.
they're thick, yet flexible, have yet to show any wear from the stylus, & they haven't appeared to affect the touch sensitivity either.
It's been said by someone here that the Expert Shield protectors are just as good as the Martin Fields. He ruined one of his Martin Fields and I told him to try out ES and he said it was great.
They're a lot cheaper also.
ScreenPatronus
I recommend Screen Patronus
cushcalc said:
I recommend Screen Patronus
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Click to collapse
+5 to that. I've used InvisibleSHIELD but removed it and used ScreenPatronus instead.
PSP Screen protector
I'm using a Hiro PSP Screen protector (cut into size) covers 99.9% of the screen almost same thickness as with martin fields, but at a fraction of the price
It also doesn't affect screen sensitivity.
-haze- said:
Expert Shield all the way. Don't even second guess it.
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Click to collapse
I second this, i got my a couple days ago. I love it, its more of a hard plastic type protector, alot better than those expensive sticky films you can buy.
pinkfloyd01 said:
Expert Shield rocks. I have used them for my Tilt and a couple of cameras. You just have be careful putting them on. It is really easy to get dust under it if your not careful. Look on eBay and you can find them for really cheap shipped from either Hong Kong or Canada. Usually around $10 - $12 shipped. They are more expensive here.
Click to expand...
Click to collapse
I bought an Expert Shield and am VERY happpy with it. You're dead on about the dust thing and I'll add fingerprints to that list.
I did discover is that you can remove it and wash the sticky side off with warm water and a clean finger. Then pat dry lightly with lint free cloth for eye glasses. It will it go right back on just like new!!!! I did this three times in a row for fingerprints and dust that was bugging me.
Great product!!!
i would strongly recommend http://www.zagg.com/ Invisible sheild
monster2223 said:
Ran a search but for some reason it doesn't seem anyone has ever tried these...
http://www.thepocketsolution.com/PSI-42588.html?gclid=CPeS1r25xZMCFSQtagodiEn8Cw
Wanted to get some feedback by members on this forum before purchasing. What do you guys think? Will "static attachment" mess up the screen in any way?
Click to expand...
Click to collapse
I'm using them, and they are ok for the money. There are better ones out there like the others are stating. But for 5 bucks, not a bad buy at all.
Also try Boxwave's ClearTouch, It's a bit pricey but man... after 2 month with this thing stick on my screen, it didn't even get a single scratch on it, hard as a rock! Also perfect fit. It's also washable and after wash it with soap and put it back on to your screen it looks like brand new... Well worth the money.
Link here.
Someone here linked them before I bought them and they are garbage. They are a pain in the ass to put on the first one I put on didnt cover enough of the screen and anything off of your fingers stays on there and its very hard to clean you have to use water. Mircofiber cloth wasnt good enough. Within two weeks it bubbled up and I had to trash the 1st one. The 2nd one that came in the pack was too big and it was also did not fit well. Oh yea
I dont recommend them.
Lifetime Shield
Invisible Shield. Thats the one.
Lifetime shield
The invisible shield does have a different feel to it, but its nothing thats a show stopper. The company is good for its work, they have already replaced one due to the lack of a camera opening for my tytn 2.

Do you think you need screen protector?

Just like the topic. Do you think you need screen protector or tempered glass? I had awful experience with S6 Edge when trying to use screen protector and curved tempered glass.
I don't have the phone yet, but I have an HTC one m8 and I haven't been using a case or screen protector for as long as I can remember. I have no damage or scratches to the screen whatsoever, and this is Gorilla Glass 3, I would think the Gorilla Glass 4 on the S7 edge would be much better.
Based on tests I've seen on YouTube, the screen appears to be very good at resisting scratches. I'll still be using a screen protector to be on the safe side,.
Yeah, I don't like screen protector. However, the phone is really hard to fix this though. So I wouldn't take the risk.
I have always used some sort of screen protection on all my phones however this time around I'm gonna go naked. I think it will take away some of the wow of the handset.
Yes, absolutely no doubt. Just the tiniest of marks on a screen bother the hell out of me, so I put a screen protector on and change it once every month or two. Pity the glass ones on curved screen phones never make the grade and don't sit properly.
Beefheart said:
Yes, absolutely no doubt. Just the tiniest of marks on a screen bother the hell out of me, so I put a screen protector on and change it once every month or two. Pity the glass ones on curved screen phones never make the grade and don't sit properly.
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I have used tempered glass as well .. but if they are not good on S7 Edge ... what we gonna use this time. Don't fancy putting on the tacky plastic ones
I've checked out videos of traditional film protectors being applied to the S6 Edge, and it seems a tricky process but one that, if done properly, will result in a very good finish. I've been my family and friends go to for applying screen protectors for years, so I'm confident I'll get them on ok.
Beefheart said:
I've checked out videos of traditional film protectors being applied to the S6 Edge, and it seems a tricky process but one that, if done properly, will result in a very good finish. I've been my family and friends go to for applying screen protectors for years, so I'm confident I'll get them on ok.
Click to expand...
Click to collapse
Well, hopefully Vodafone (for us) start shipping soon, and we can get to try them out. If you do find a good one, then you probably would anyway, but share the link
albie999 said:
Well, hopefully Vodafone (for us) start shipping soon, and we can get to try them out. If you do find a good one, then you probably would anyway, but share the link
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=65632079&postcount=468
Don't hold your breath. In fact, I'd get on the phone to them and make sure it's not happening with your order as well. I only know one other Vodas**t UK member on here who pre-ordered the S7, and his was stuck too.
Beefheart said:
http://forum.xda-developers.com/showpost.php?p=65632079&postcount=468
Don't hold your breath. In fact, I'd get on the phone to them and make sure it's not happening with your order as well. I only know one other Vodas**t UK member on here who pre-ordered the S7, and his was stuck too.
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Click to collapse
Oh crap, I hope that does not happen to ours, as mine is still in that state on the order tracking page
albie999 said:
Oh crap, I hope that does not happen to ours, as mine is still in that state on the order tracking page
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Click to collapse
Told you mate, get on the phone to them now. They're so utterly useless, you won't find out there is an issue with your order until it's not delivered by the 11th and you call them to find out where it is. By which time you will need to wait another couple of weeks. And don't use Live Chat.
Despite what I was told this morning, I have zero confidence I'll get mine and the wife's handsets by the 11th.
I'm using one. All it takes is one little piece of sand, or a sliding drop on concrete.
Normally, I prefer tempered glass. We'll see if any good ones become available soon. For now, I'm using the Skinomi. I put it on Tuesday night, and wow did it look like crap. 24 hours later, though, it looked really good. And now, even better. Strange magic.
Beefheart said:
Told you mate, get on the phone to them now. They're so utterly useless, you won't find out there is an issue with your order until it's not delivered by the 11th and you call them to find out where it is. By which time you will need to wait another couple of weeks. And don't use Live Chat.
Despite what I was told this morning, I have zero confidence I'll get mine and the wife's handsets by the 11th.
Click to expand...
Click to collapse
Right then, I have just spoken to them, and they have "assured" me that the phone will be delivered on the 8th March, as promised .... suppose will just have to wait and see
albie999 said:
Right then, I have just spoken to them, and they have "assured" me that the phone will be delivered on the 8th March, as promised .... suppose will just have to wait and see
Click to expand...
Click to collapse
Sounds like what I was told on Tuesday via live chat with someone in India I think. I'm not sure if it makes a difference, but the woman I spoke to this morning was in the UK, and when I brought up what I'd been told on Live Chat, she specifically stated that Live Chat is always with someone in another country, as if that made a difference. Perhaps the information they have access to is different? Either way, we're off topic in this thread so fingers crossed you get yours on the 8th. I suspect that will be before mine, despite my call this morning.
Wonder if screen protectors and tempered glass will affect the quality of viewing for gear vr.
if putting on a screen protector...
I also do not like to use screen protector. I do not use one on my ipad. However, for a phone which are more likely to be put into a pocket with keys and other hard object, I do think it is wise to use one . Also, it all depends on how you use your phone.
I have used "ArmorSuit MilitaryShield" brand of protector on my Camera screen (LX100) and on my Microsoft Band 2 screen. And i don't even notice I have a protective film on those screens, it does not make the screen feel tacky. A side benefit of having the protector on my Band is the finger print doesn't seem to be a problem anymore.
Definitely should. No matter what Gorilla Glass version it uses, you will always get hairline scratches. Always. No matter how careful you are.
I don't use cases at all 'cause it takes away from the beauty of a nicely designed phone.
I have the Note 5 currently and on the front I have the Mime Feather+ Glass screen protector. Amazing stuff. Highly recommended. However though, I may opt for a film screen protector to start until Mime comes out with an all clear glass in the Feather+ line. I looked at their S6 Edge product line and they only have the Feather Glass and the glass have different colors along the top, sides and bottom; I want an all clear glass.
On the back of the phone, I've used a film protector called Clear Coat. My local phone dealer uses Clear Coat so I had them put it on for me. It's super thin, edge to edge, and feels great. I may have them put it on the front for me as well when I get my S7 Edge.
ekjl said:
I don't use cases at all 'cause it takes away from the beauty of a nicely designed phone.
On the back of the phone, I've used a film protector called Clear Coat. My local phone dealer uses Clear Coat so I had them put it on for me. It's super thin, edge to edge, and feels great. I may have them put it on the front for me as well when I get my S7 Edge.
Click to expand...
Click to collapse
But drop that phone onto a hard surface (which even the most careful person does occasionally) and that nice Clear Coat protection on the back may as well not be there. Unless you're very fortunate, you will have dents and marks on the outside edge or, worse, a cracked back or screen. The key for me is balancing the look and feel of a premium phone with protection. And a thin, transparent protecting cover like the Spigen Liquid Crystal is perfect for that. You keep the overall look of the phone, but combined with protection for all but the most severe accidents.
Just like most folks here wouldn't take the chance of running it naked. Have one on its way. For now this would suffice http://www.amazon.com/dp/B01BG2EJYS/ref=pe_861660_138883610_fxm_4_0_n_id until there's a good TGSP out there! Hopefully, they'd come up with something really soon!

Included Screen Protectors

So what's the trick to getting these weird screen protectors installed. Did you guys use a soap solution and try installing it wet? Or what. I've seen a bunch of people complaining they don't stay on.
I used diluted soapy water Spritz the screen Spritz The shield line it up and then use a rubber squeegee to get the liquid out from underneath with a microfiber cloth at the edges to absorb. leave the protective upper film in place while squeegee it may take a day or two to get out tiny little micro bubbles that are left underneath and they will dehydrate and seals as perfect here's some pictures to show you I did my wife's and mine.
666syco said:
I used diluted soapy water Spritz the screen Spritz The shield line it up and then use a rubber squeegee to get the liquid out from underneath with a microfiber cloth at the edges to absorb. leave the protective upper film in place while squeegee it may take a day or two to get out tiny little micro bubbles that are left underneath and they will dehydrate and seals as perfect here's some pictures to show you I did my wife's and mine.
Click to expand...
Click to collapse
You may be the first person in the world to get one of these things on.
I tried both of them, there is no instructions, no indication whether its dry and wet apply. I did the same with the solution from another screen protector kit I had but it was abysmal. I'm generally really good about getting these on too, especially plastic ones. Do it in the bathroom with a ton of steam from the shower to keep the dust off it. No luck at all. I ordered some cheapies on Amazon but who knows they will get here. Really not happy about using this unprotected.
xgerryx said:
You may be the first person in the world to get one of these things on.
I tried both of them, there is no instructions, no indication whether its dry and wet apply. I did the same with the solution from another screen protector kit I had but it was abysmal. I'm generally really good about getting these on too, especially plastic ones. Do it in the bathroom with a ton of steam from the shower to keep the dust off it. No luck at all. I ordered some cheapies on Amazon but who knows they will get here. Really not happy about using this unprotected.
Click to expand...
Click to collapse
Yeah, exactly the same for me. Tried the first one dry, the second wet. No luck either way. Now I'm waiting for the ones from Amazon to arrive and hope they'll do better.
Same, tried to put the first one on dry; had an absolute shocker, more bubbles than a Jacuzzi.
Will have a go at applying the second one wet as op has suggested.
With patience you can get a decent result
The two things included aren't screen protectors, OnePlus support informed me. If your phone didn't come with one already applied reach out to OnePlus. They instantly escalated my issue when I showed proof.
pysklona said:
The two things included aren't screen protectors, OnePlus support informed me. If your phone didn't come with one already applied reach out to OnePlus. They instantly escalated my issue when I showed proof.
Click to expand...
Click to collapse
They definitely are screen protectors
I applied mine like I do the hydrogel ones from AliExpress, lift the back film just enough to line it up with the camera, then use a squeegee to apply while at the same time lifting off the rest of the back film. I had no bubbles whatsoever.
Sent from my IN2025 using Tapatalk
pysklona said:
The two things included aren't screen protectors, OnePlus support informed me. If your phone didn't come with one already applied reach out to OnePlus. They instantly escalated my issue when I showed proof.
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Click to collapse
Damn, you're right. It did come with a protector applied. But what are those two things coming with it, when - as you say - they aren't screen spare protectors?
Mine with patience.
Enviado desde mi IN2023 mediante Tapatalk
Doesn't cover everything so not perfect but honestly, I removed the P20 pro factory screen protector and left it bare, I treated it normally and absolutely nothing. Not one scratch so I run they three screen is actually strong enough on it's own, I'm just too worried to rest it
Reuben_skelz92 said:
They definitely are screen protectors
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Cytoph said:
Damn, you're right. It did come with a protector applied. But what are those two things coming with it, when - as you say - they aren't screen spare protectors?
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If anyone wanted proof, I'm not lying lol
Cytoph said:
Damn, you're right. It did come with a protector applied. But what are those two things coming with it, when - as you say - they aren't screen spare protectors?
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Mine did *not* come with one applied. I was kinda shocked, to be honest. It's the first OP phone that didn't have one applied from the factory. I do have the two that came with it, but haven't applied them because of all the reports of how much they suck. I've just been going naked for now.
As for the other reply, if they're not screen protectors, what in the world else could they be? That just doesn't make sense. I'm going to guess that's a language-barrier thing, as I've often had OnePlus support say things that don't make sense...
pysklona said:
If anyone wanted proof, I'm not lying lol
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There 100% screen protectors

Had to do it, removed the screen protector...what a difference!

I contemplated removing the factory screen protector for the last month as I hate how my fingers catch the edges, how the dust gathered along the edges as well as how it affects the fingerprint scanner. Well I removed it today and added the liquid screen protector (which with a little commen sense actually worked to protect my screen on my Note 10 Plus for almost a year from any scratches) and this phone is so much nicer. Your fingers glide across the screen and the finger print reader works so much better know then with the protector. The screen also just looks better...clearer, I'm not sure how to describe it but I sure love this phone even more now.
Liquid Glass, it's been around for years. Hydrophobic.
It's nanometers in thickness. Bonds on the molecular level.
It's also a real ***** to remove especially around the edges. Mineral spirits, lots of it and clean clothes. If you go to another system it may not need removal or it could cause adhesion failure.
I'm not very keen on it for this application for a variety of reasons.
Unfortunately the protection 1 coat provides is almost nonexistent. On cars you need minimum 3 coats, 5+ is better with Liquid Glass; it's formulated to be used like this.
5+ coats looks like a layer of clear coat, great for black cars.
The stuff you're using not so sure it can be "layered".
Don't count on this to save the screen from even sand; it's simply not thick enough. It will repel water and make cleaning easier, eventually it wears off of heavily used areas.
No added impact resistance.
Plastic urethane screen protectors don't feel as good but provide excellent scratch/marring protection and even some limited impact protection.
imapfsr said:
I contemplated removing the factory screen protector for the last month as I hate how my fingers catch the edges, how the dust gathered along the edges as well as how it affects the fingerprint scanner. Well I removed it today and added the liquid screen protector (which with a little commen sense actually worked to protect my screen on my Note 10 Plus for almost a year from any scratches) and this phone is so much nicer. Your fingers glide across the screen and the finger print reader works so much better know then with the protector. The screen also just looks better...clearer, I'm not sure how to describe it but I sure love this phone even more now.
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Where did you get your phone from because I really don't see a "factory" screen protector? I bought mine paid in full from Samsungs website but I really don't see a factory screen protector on it.
Mine was purchased directly from Samsung Canada and it had the factory screen on it...you can tell if you look at the front camera....you can see the circle around the camera.
imapfsr said:
Mine was purchased directly from Samsung Canada and it had the factory screen on it...you can tell if you look at the front camera....you can see the circle around the camera.
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I looked and quite closely too and I don't see anything around my camera hole.. At least nothing that resembles a screen protector cut-out.. I'm guessing some have them and some don't.
That is pretty strange, I cannot remember the last Samsung phone I have purchased that didn't have a factory installed screen protector.
MrMike2182 said:
I looked and quite closely too and I don't see anything around my camera hole.. At least nothing that resembles a screen protector cut-out.. I'm guessing some have them and some don't.
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Apparently this is the case; some do, some don't.
You can see a small bit of exposed screen all around the edge of the screen protector if it has one.
Lame of Samsung not to include this on some for at least temporarily protection.
MrMike2182 said:
I looked and quite closely too and I don't see anything around my camera hole.. At least nothing that resembles a screen protector cut-out.. I'm guessing some have them and some don't.
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imapfsr said:
That is pretty strange, I cannot remember the last Samsung phone I have purchased that didn't have a factory installed screen protector.
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The US didn't get it. It's by region.
pcriz said:
The US didn't get it. It's by region.
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Mine came with one, US unlocked.
One4mNoWhere said:
Mine came with one, US unlocked.
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That factory one is really pretty good.
Leave it on until it wears out. Have a one ready.
I found the wet apply ones are the easiest to put on perfectly. They last about 3-4 months maybe more, give good scratch protection and a little impact protection as well.
Yes I still have the factory one on it, thanks. I did purchase amfilm on Amazon for when factory one wears out. I was tempted to order the Whitestone dome but way too expensive.
One4mNoWhere said:
Mine came with one, US unlocked.
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That's really odd because both of mine did not. Are you sure you arent using the shipping cover that had the hole where the fingerprint reader is?
dottat said:
That's really odd because both of mine did not. Are you sure you arent using the shipping cover that had the hole where the fingerprint reader is?
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Yes you're right, but am riding it out.
imapfsr said:
That is pretty strange, I cannot remember the last Samsung phone I have purchased that didn't have a factory installed screen protector.
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I bought mine from Samsung directly (unlocked) and it didn't come with a screen protector either.
One4mNoWhere said:
Mine came with one, US unlocked.
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So yours didn't come with one. We are talking about two different things.
On one hand you have a factory installed edge to edge screen protector with a cut out for the camera.
On the other hand you have a shipping film added to keep the screen from getting scuffed when shifting around in the box.
I usually remove mine when it starts to get messed up. Then it's like getting a new phone!
imapfsr said:
I contemplated removing the factory screen protector for the last month as I hate how my fingers catch the edges, how the dust gathered along the edges as well as how it affects the fingerprint scanner. Well I removed it today and added the liquid screen protector (which with a little commen sense actually worked to protect my screen on my Note 10 Plus for almost a year from any scratches) and this phone is so much nicer. Your fingers glide across the screen and the finger print reader works so much better know then with the protector. The screen also just looks better...clearer, I'm not sure how to describe it but I sure love this phone even more now.
Click to expand...
Click to collapse
i use my phone without any protector )
Don't remember if mine came with one or not. But definitely need one and a case as well because I HATE the accidental touches on my phone lol
Mine came from Samsung Canada with the preinstalled screen protector, but I was unhappy with the responsiveness of the fingerprint sensor, so I peeled it off. What a difference. The fingerprint sensor works instantly and the screen feels much smoother.

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