Portable Wi-Fi hotspot stability issue - Nokia 6 Questions & Answers

Hi!
I have Nokia 6 with Android version 7.1.1 and ever since the first use in July I found the Wi-Fi hotspot very unstable: when connecting my laptop to the Wi-Fi hotspot run on the phone, it's often that laptop connectivity hangs, it doesn't matter i use 5GHz or 2.4GHz. In the area I live there's full signal and same location and same SIM card using old crap Huawei has been working just fine. Has anybody hit the same issue? I read a bit around this may have something to do with Android 7 version.
Thanks for any help!

Same hotspot error Issue
arcetrax said:
Hi!
I have Nokia 6 with Android version 7.1.1 and ever since the first use in July I found the Wi-Fi hotspot very unstable: when connecting my laptop to the Wi-Fi hotspot run on the phone, it's often that laptop connectivity hangs, it doesn't matter i use 5GHz or 2.4GHz. In the area I live there's full signal and same location and same SIM card using old crap Huawei has been working just fine. Has anybody hit the same issue? I read a bit around this may have something to do with Android 7 version.
Thanks for any help!
Click to expand...
Click to collapse
Hi,
i have brought the nokia 6 two times, with same issue, nokia 6 hotspot is not turning on properly, its says error, i tried to reset it, but problem persists, i bought 3 device with same issue, after a restart it get fixs, but two days later, it happens again, anyone have any idea, please share. need to fix it soon.

Related

G2 Verizon - Wifi Won't Connect

Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"

WiFi not connecting

As the title says, when I leave the house and come back it doesn't automatically connect to WiFi, anyone else have this problem?
I've changed the 2.4 and 5ghz to manual with no joy, its back to auto now.
Any other ideas?
Same problem here... :/ Using a Nexus 6p as well, when I get home it never connects, need to turn wifi off, and then back on to be able to connect...
No problem here with my work and home WiFi, both 2.4Ghz and 5Ghz.
I had that problem and fixed it by changing channels and going down from 40mhz to 20mhz. Not sure which made the difference but my 6p connects right away now whilst before I had to toggle the WiFi.
Sent from my Nexus 6P using Tapatalk
here is the video of my problem
https://www.youtube.com/watch?v=TjznyoEnip0
I also have an issue connecting my Nexus 6P to my corporate Wifi network - I am seeking the specific details, but all I know so far is that it's a CISCO Access Point. The Nexus 6 had no problems at all. A colleague did briefly get his 6P connected, but then it appeared to break (he's not sure, but suspects it was after the November security update). It continually tried to connect and then eventually says Authentication problem (despite trying all sensible options for Forgetting, rebooting, changing password, confirming it still works for Nexus 6 w/ new password etc etc)
I am seeing this same issue with all of the 5GHz networks i use. It connects just fine but i need to choose it in the pulldown settings...does not automatically connect anymore.
This is something that started happening out of nowhere. it was fine after the latest update at the beginning of november but now has this issue.
Maybe reflash the system and clear the cache may do the trick but need to try.
Wondering why this is not an issue being spoken about more here. I'm sure its more widespread than it would seem here...
This is happening to my Nexus 6p too. when the phone switches to data network it doesnt connect back to wifi, i have to manually toggle the wifi on phone to connect to my wifi.
I have tried this at my friends home too and it doesnt look like an issue with the router, my nexus 6 connects compeletly fine without any issues.
Also I have noticed wifi disconnect when the screen is closed intermittently?
Is this an hardware issue?
Here is another person having the same problems. I changed my phone but I'm having the same issue on the new phone. It doesn't matter which location my phone is. It happens on every location.
nmstoker said:
I also have an issue connecting my Nexus 6P to my corporate Wifi network - I am seeking the specific details, but all I know so far is that it's a CISCO Access Point. The Nexus 6 had no problems at all. A colleague did briefly get his 6P connected, but then it appeared to break (he's not sure, but suspects it was after the November security update). It continually tried to connect and then eventually says Authentication problem (despite trying all sensible options for Forgetting, rebooting, changing password, confirming it still works for Nexus 6 w/ new password etc etc)
Click to expand...
Click to collapse
Had the same thing. Connected just fine until something suddenly changed and it wasn't working anymore. It worked on other access points of the same WLAN as well as my home WLAN. Yesterday I changed the DNS Hostname of my Nexus (because "android-[insert random number here]" makes no sense) and suddenly it works again. Could be a coincidence though...
I've seen this issue on 5ghz networks on an HTC one m7, a Samsung galaxy s6 , this device and my Samsung Galaxy tab 4. It would seem to me it's an android issue.
Count me as another one with the automatic connectivity not working. Running stock 6.0.1 on Nexus 6P

Nexus 4 wifi issues

I got my nexus 4 off my brother as he recently got a new phone. I replaced the battery with a new one and all seemed to be going well.
Everything is stock, I have even tried flashing a few older stock builds LMY48M/T to try fix this. I currently have my sim card in an old phone while I am having issues with this nexus 4. I cannot remember if these issues also effected my phone sim network too. I cannot test this until the weekend. I could have damaged the antenna when replacing the battery.. but then when the wifi does eventually connect, it stays connected fine.
I am unsure if it is a problem with my Nexus 4, or my BT HH 4 router.
The issue with the wifi is my home connection says 'Saved' but it never connects instantly. However I could put my phone down and come back some time later and it would have managed to connect. As soon as I turn wifi off, and then on again it will just say 'Saved' and not connect. Once connected wifi works perfectly, excellent signal strength and link speed.
Things I have tried so far:
- 2.4ghz only, 5ghz only, and automatic
- Factory resets multiple times
- Forgetting the wifi network and re-adding password
- Going into recovery and wipe cache partition
- Restarting router
-
As for my BT HH 4, every other device in the house has no issue connecting, (shield k1 tablet, HTC desire S, TF101 tablet, laptops, chromecast all fine) it is just the Nexus 4. Maybe someone could reply who is also with BT and has a Home Hub 4. I cant see how it would be an issue with my router since everything else can connect fine. For this reason I would rather avoid changing settings.
Here are some things showing up when trying to connect my nexus 4 to the wifi from the Home Hub logs.
- Client associated - Client disassociated over and over
- IN: BLOCK [9] Packet invalid in connection (tcp reset attack is suspected:
- BLOCKED 3 more packets (because of Packet invalid in connection)
I have spent so much time searching around trying to fix this and got nowhere, so hopefully someone can help. Any posts I did manage to find were from years ago, I tried the suggestions anyway and still no luck.
Rob1991 said:
I got my nexus 4 off my brother as he recently got a new phone. I replaced the battery with a new one and all seemed to be going well.
Everything is stock, I have even tried flashing a few older stock builds LMY48M/T to try fix this. I currently have my sim card in an old phone while I am having issues with this nexus 4. I cannot remember if these issues also effected my phone sim network too. I cannot test this until the weekend. I could have damaged the antenna when replacing the battery.. but then when the wifi does eventually connect, it stays connected fine.
I am unsure if it is a problem with my Nexus 4, or my BT HH 4 router.
The issue with the wifi is my home connection says 'Saved' but it never connects instantly. However I could put my phone down and come back some time later and it would have managed to connect. As soon as I turn wifi off, and then on again it will just say 'Saved' and not connect. Once connected wifi works perfectly, excellent signal strength and link speed.
Things I have tried so far:
- 2.4ghz only, 5ghz only, and automatic
- Factory resets multiple times
- Forgetting the wifi network and re-adding password
- Going into recovery and wipe cache partition
- Restarting router
-
As for my BT HH 4, every other device in the house has no issue connecting, (shield k1 tablet, HTC desire S, TF101 tablet, laptops, chromecast all fine) it is just the Nexus 4. Maybe someone could reply who is also with BT and has a Home Hub 4. I cant see how it would be an issue with my router since everything else can connect fine. For this reason I would rather avoid changing settings.
Here are some things showing up when trying to connect my nexus 4 to the wifi from the Home Hub logs.
- Client associated - Client disassociated over and over
- IN: BLOCK [9] Packet invalid in connection (tcp reset attack is suspected:
- BLOCKED 3 more packets (because of Packet invalid in connection)
I have spent so much time searching around trying to fix this and got nowhere, so hopefully someone can help. Any posts I did manage to find were from years ago, I tried the suggestions anyway and still no luck.
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Click to collapse
i have delay notifications. android 5.1.1
please help me

Help with WI-FI. Can't connect to 5 GHz at all.

Hello Everyone.
I've got a problem with my WI-FI in my V20 that doesn't allow me to connect to 5GHz at all.
I'm in the UK with a virgin media super hub 2, I also tested it with a TP-Link C2 which is the one upstairs and nothing still. I know it's not my router as I have about 6 other devices which connects to 5GHz perfectly fine, so I know It's a problem with this device.
I have done everything I can think of to try and get it to work as well. I removed all security from the router. I tested it with another router. I used a WI-FI analyzer to see if the device picks anything up but unfortunately it doesn't find anything at all while my PC next to it can pick up 4 to 5. I also changed the channels of the WI-FI and still nothing except that it seen a few high frequencies which I couldn't connect to and the few that I did it doesn't connect to the internet at all. I've also reset the device, and updated the firmware. Still nothing has worked.
This is my 2nd V20 as my first one had the WI-FI problem as well and I hoped I just unlucky with that one and the replacement had exactly the same problem.
I brought it from ebay by the name of eglobalcentral-gb. They quickly got in contact and everything. Perfect communication. The 2nd device was also from this person as well.
The phone is also the H990DS duel sim version.
Thanks Ben

oneplus 8 pro wifi/bluetooth issues (with a tmobile sim)

So I may have come across something that may help someone else out as well...
Recently (as in less than 15 days) purchased a oneplus 8 pro from oneplus.com. When I first got it it was on android 10 and I was not able to connect to either my 2.4ghz wifi or my 5ghz wifi using WPA2. I had a oneplus 7 pro previously that still connects without issue. I had read elsewhere that the open beta was better so I tried that and it indeed was better but sometimes though I was connected to the wifi, no traffic would travel over the network and it would stall to the point that the only way I could do anything internet or network related was to go to my cellular data. I did the 'device mac' as opposed to random mac and that helped for a brief time however that even cause the same stall/lack of response issues.
Since I don't have much for 5g cellular where I am, I changed it to only look for 4g....still no improvement. On a whim, I disabled any and all security on my 5ghz wifi and low and behold I could connect. I wasn't about to leave either of my wifi networks wide open but also remembered the network I connect at work is also not wpa or any sort of protection so theres a hint as to how to 'fix' these issues. I then read someone about the possibility of having special characters in your wifi password can cause issues. I removed the ! in my old wifi password so it is now alpha numeric and have had no issues with my 5ghz wifi network. I have been able to stay connected with my 5ghz wifi WHILE bluetooth has also been abled and the speeds are roughly normal.
Try at your own risk but in summary:
1. upgrade to the open beta 2
2. disable 5g cellular connections
3. connect to your 5g wifi and make sure the password has no special characters in it as well as use device mac NOT randomized mac
4. perhaps success
With all the above being said, I do still intend on sending this phone back in hopes that I got a dud unit but I'll admit seeing these results makes me feel like its more of a software issue and certain incompatibilities with certain routers.
Just dropping what info I have discovered in hopes it helps someone out there...I would not normally endorse using NO password on wifi or a weak password, but for this phone it may be a requirement at least until the updates can come into play.
Thanks,
E|
I am backing everything up to go to Android 11 tonight, and I switched to a new WPA2/WPA3 router here, but my password has no special characters.
On Android 10, complete nogo, as using WiFi calling with a BT headset on 5ghz slows the network down so much, the other person can't hear you (no upload bandwidth).
I'll let you know how Android 11, OB2 works out for me.
If there are issues, I am going back to the OnePlus 7 Pro and selling the OP8 Pro.
Since I have not been using WiFi, I blew through 55Gb of data this month already so am subject to throttling, thanks OP8 Pro
MetroWestMA said:
I am backing everything up to go to Android 11 tonight, and I switched to a new WPA2/WPA3 router here, but my password has no special characters.
On Android 10, complete nogo, as using WiFi calling with a BT headset on 5ghz slows the network down so much, the other person can't hear you (no upload bandwidth).
I'll let you know how Android 11, OB2 works out for me.
If there are issues, I am going back to the OnePlus 7 Pro and selling the OP8 Pro.
Since I have not been using WiFi, I blew through 55Gb of data this month already so am subject to throttling, thanks OP8 Pro
Click to expand...
Click to collapse
You could try om a different router of someone else to pin point out if it's your router yes or no.
Sent from my IN2023 using Tapatalk
I did upgrade to OB2 a few days ago and wifi is generally better. But VOWiFi never works with a bluetooth headset - the other person can never hear me.
Also when streaming over WiFi the connection drops or stalls and causes rebuffering. I have confirmed these behaviors with 3 different routers.
Can anyone on TMobile (USA) confirm working VOWiFi while using a bluetooth headset?
Also 4G and 5G speeds slow down when on a call using bluetooth.
Maybe this is all due to qualcomm 865 chipset issues as the galaxy S20 users are having similar issues?
I had faced lots of stability and speed issues on the 5gz band. Received the OS11 update today and my issues seem to be resolved. So far the 5gz connection has been very stable, lightening fast speeds.

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