Poor and Spotty Verizon reception since I got the phone Oct 30th... Help? - Nexus 6P Q&A, Help & Troubleshooting

Since having this phone since last week I've noticed reception that is worse than my previous Verizon Note 3. I live in a spotty/poor area for reception but it has been worse than ever before now on the 6P. Maybe something in the way I have it setup could help....maybe? At my house I never get 4G (even on my old Note 3 all I ever had was 3G) and at the office I used to get 4G on my Note 3 but now I only very occasionally see it show LTE above the bars at the top of the phone.
I've tried switching between Global, LTE/CDMA and LTE/GSM/UMTS under the cellular network settings and Global seems to return the best reception for me. What should be the best setting here for Verizon?
I have "Data Roaming" off; should it be on?
I have "Enhanced 4G LTE Mode" on; should it be on or off?
"System Select" I have on automatic; good?
"Access Points" screen opens to APN's which I haven't touched because I have no idea what that does...any help in there???
Having used my phone for a while now I can add that I occasionally will see several bars on the reception icon at the top and then it will just vanish and show no bars. Usually my reception would bounce up and down a bit but on this phone it seems to plunge or skyrocket sporadically.
At the office (where I have better reception) I will see very good signal strength around -73dBm 8asu at times and then at other times its -117dBm 1asu or worse. At home its almost always -110 or worse...
Any thoughts on anything I could try to change to improve things or am I just out of luck with a weaker radio in this phone verses my old Note 3?
Thanks

Here's a screen shot of today's reception at the office...
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Davidinks said:
Here's a screen shot of today's reception at the office... View attachment 3529848
Sent from my Nexus 6P using Tapatalk
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I am also on Verizon and in my house the cell signal is comparable to that. I think there is just bad coverage in my neighborhood; when I go towards the city center it gets better.

I just sold my Verizon note 5 got the nexus 6p, and the 6p gets better reception

2swizzle said:
I just sold my Verizon note 5 got the nexus 6p, and the 6p gets better reception
Click to expand...
Click to collapse
How is the screen on N6P compared to Note 5?

You might want to try turning off Enhanced 4G LTE Mode. The Enhanced 4G LTE mode turns on VoLTE. If you don't have good LTE coverage, then you won't be able to make calls reliably with VoLTE turned on.

I agree with your points. I too want to figure out which is best.
This was my battery life on the first day I got it, 10/29. I had the best SOT performance when I was setting it up. Everything mostly on. Realized my coverage sucked when I saw others.
http://imgur.com/a/lYDuA
And this is today.
https://imgur.com/a/0gwjp
I have:
Data Roaming off
Network Type LTE / CDMA
Enhanced 4G LTE Mode On
Automatic CDMA Roaming Mode
VZWINTERNET APNs

This is awful now...
Sent from my Nexus 6P using Tapatalk

I'm having the same issue.

rsa 329 said:
I'm having the same issue.
Click to expand...
Click to collapse
What phone did you use before?
Sent from my Nexus 6P using Tapatalk

Davidinks said:
What phone did you use before?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Moto x pure xt1575. Love that phone

droidguy22 said:
How is the screen on N6P compared to Note 5?
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Click to collapse
The screen is ok, the note 5 is still the best phone on the market, but it's not an option on Verizon if you like xda
---------- Post added at 11:35 PM ---------- Previous post was at 11:35 PM ----------
rsa 329 said:
Moto x pure xt1575. Love that phone
Click to expand...
Click to collapse
Do you have a newer seem card?

Yes, its a new sim.

Related

Sprint 4g in Albuquerque NM

not sure if anyone else has seen this, but.. im in albuquerque nm, a city with 'no 4g service'
well last night i reflashed the rom i am running and decided to go with a different modem ee03 for my samsung epic, i am now getting a full bar signal for 4g and gettting speeds of 7mb download 1.5mb upload, pretty freaking amazed here
so other then gloating was just trying to confirm if anyone else is getting this in albuq, if there was new markets that were supposed to go up for 4g etc.. the baffling part of this to me is i work for sprint, and have heard nothing of this whatsoever, soo yea..
I have a Verizon Lg Revolution and also started getting 4GLTE two days ago and I cannot find anything saying it is actually here yet.
No sign of 4g on the westside. Are you still able to get a 4g signal? Where in albuquerque are you getting it?
galt said:
No sign of 4g on the westside. Are you still able to get a 4g signal? Where in albuquerque are you getting it?
Click to expand...
Click to collapse
Im at the NMSF grounds inside and am getting almost full bars of 4g!! woohoo! Im using a moto photon by the way.
I saw 4G popping up on my wife's phone a few weeks ago, but it was on and off and no real signal. Then just now her stock E4GT showed full 4G bars and is blazing fast. My rooted E4GT showed two 4G bars for a second, but then nothing. We are in Rio Rancho. If 4G is actually here, I would love this! I left Denver just as they were getting it and my speeds have been terrible lately.
I'm going to check with my Sprint peeps and see if I can confirm anything.
Well, it is definitely picking up a WiMax signal (as you can see in the screen), but I don't think it is a working signal, as it goes in and out and I am unable to connect to anything with 4G signal showing and 3G/WiFi off. I'm guessing it is a test signal that probably works in ABQ, but not up here, which would still be good news.
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Holy Crapamoly
I'm activating my replacement photon 4g right now and I can't believe I'm seeing a 4G icon at the top. In 'Burque. Never thought the day would come...
I found 4g working last night I was amazed. Had it on while driving to work. Its been working all day.
xpriest said:
I found 4g working last night I was amazed. Had it on while driving to work. Its been working all day.
Click to expand...
Click to collapse
What amazes me is that Sprint still says we have no 4G! I've been using it daily since my post above. And I'm in Rio Rancho!
Sent from my SPH-D710 using xda premium
I for the life of me cannot get 4G here in rio rancho, nor have I ever been able to connect to 4G in NM. I am using a samsung epic 4g and am using the legendary rc 2.2 rom.
Any advice on the areas within the cities you are picking up 4G? Could my rom be bad and not allowing me to get the signal?
Let me know!
Thanks
G
I'm debating ditching tmob when the galaxy nexus comes out, how do you guys like spring in abq? gimmie the straight dope.
mattseg said:
I'm debating ditching tmob when the galaxy nexus comes out, how do you guys like spring in abq? gimmie the straight dope.
Click to expand...
Click to collapse
It's not crazy. It is up and down. Still office and service-wise i am happiest with Sprint. I've had T-mo which was best for me when traveling internationally, but not great here in the States. Verizon had great coverage, but horrible customer service and killed me with fees and overrages. AT&T/Cingular just plain sucked for me. Sprint has been the best customer service-wise, best pricing of the big carriers and great phones, but signal is crazy inconsistent. Personally, if I change again, I'll probably go to Boost. Same phones and network as Sprint at half the price.
Sent from my Transformer TF101 using xda premium

Indoor signal strength

I know it's normal to get poor reception in industrial buildings but I'm not sure what to think. I've read the threads about the radio being locates right where it sits in your left palm and immediately noticed the left hand signal reduction does happen to me as well but only inside concrete buildings.
I'm not sure what to think. In the concrete building I'm in right now I range from -96 to -101 dBm and 6 asu on hspa. The GS3 next to me is getting -94 to -98 in the exact same spot and 47 asu on LTE. The weird thing is that his status bar shows 4 bars most of the time while mine is usually 2.
Is the Nexus 4 worse than normal for an hspa phone inside large buildings?
Sent from my Nexus 4 using Tapatalk 2
More info with pics
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As you can see if I hold the phone in the awkward top half of the phone manner I'm getting normal reception. If I nestled it normally in my palm, I take a hit in signal of full 2 bars. I've been repeating this all day for the last 2 days in different indoor locations and even different cities and it has never changed not even once. The n4 antenna placement makes this happen. Which is troublesome because we normally hold our phones this way while tapping and surfing with our right.
Sent from my Nexus 4 using Tapatalk 2
well.. It was the same with my one x .. Showed full bars where another device showed 2 although signal strength is the same. It is just the way they coded it to be. Let's say nexus has 90-95 set to 3 bars. Galaxy s 3, can have 90-95 display as 4..
Sent from my Nexus 4 using xda app-developers app
shadehh said:
well.. It was the same with my one x .. Showed full bars where another device showed 2 although signal strength is the same. It is just the way they coded it to be. Let's say nexus has 90-95 set to 3 bars. Galaxy s 3, can have 90-95 display as 4.
Sent from my Nexus 4 using xda app-developers app
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My OP shows that I was watching dBm numbers, the pics above also explained the consistently repeated behavior
I think the reason this hasn't been too widely reported like the old iPhone 4 antennagate is simply the smaller volume of sold devices. The issue is nearly identical, both units also are glass construction. I don't know if the iPhone 4 placed the antenna in the same spot though
Sent from my Nexus 4 using Tapatalk 2
omnius1 said:
My OP shows that I was watching dBm numbers, the pics above also explained the consistently repeated behavior
I think the reason this hasn't been too widely reported like the old iPhone 4 antennagate is simply the smaller volume of sold devices. The issue is nearly identical, both units also are glass construction. I don't know if the iPhone 4 placed the antenna in the same spot though
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Your not talking huge numbers here but +/- 3 dBm which is statistically an insignificant difference. You're looking at a 2 or 3 percent drop which could just be random. If you were seeing a drop in 10-20 dBm consistently I would say maybe there was a problem. As far as comparing LTE to HSPA they are not the same thing so why even add them to the debate. LTE is known to have far superior building penetration to anything else out there.
---------- Post added at 09:49 AM ---------- Previous post was at 09:13 AM ----------
When I first got this phone I also had a Verizon HTC Rezound on LTE. The LTE signal I got in my house ran from -75 dBm to -101 dBm, it would fluctuate depending upon conditions but usually sat around -95 dBm give or take 10%. My Nexus 4 on AT&T HSPA fluctuates between -90 and -110 dBm and usually sits around -100, again about a 10% fluctuation. Not much different than Verizons LTE signal but its to be expected as it is not true 4G. The fluctuations in signal strength are just the nature of wireless signals not the phone. Solar radiation, the weather, trees or any other obstacles between the tower and my house all affect it and all change at any given time.

T-Mobile bad reception and network speeds, anyone else post here

I just received 2 of my Note 4's yesterday for my family plan. Both of us can confirm spotty service and slow download speeds to the point that many apps were saying check your internet connection. I was using the Note 3 in the exact same locations yesterday and had no issues. Anyone else noticing this? Maybe a software update is needed
I have not received (and will not now that it's rooted) the new Samsung update and I don't believe T-Mobile has rolled anything out yet. The phone is spectacular though.....it sounds crazy but I can actually see a difference in the Note 4 and Note 3 screens. The 4 is easier on my eyes. Sorry to get off topic!
The first few hours I was experiencing slow download speed from the Playstore so I decided to download everything via wifi left it there charging came back did a few test and it seems back to normal speed.
About the screen is not much of a difference in my opinion but there is a difference especially when reading online.
bam099 said:
I just received 2 of my Note 4's yesterday for my family plan. Both of us can confirm spotty service and slow download speeds to the point that many apps were saying check your internet connection. I was using the Note 3 in the exact same locations yesterday and had no issues. Anyone else noticing this? Maybe a software update is needed?
I have not received (and will not now that it's rooted) the new Samsung update and I don't believe T-Mobile has rolled anything out yet. The phone is spectacular though.....it sounds crazy but I can actually see a difference in the Note 4 and Note 3 screens. The 4 is easier on my eyes. Sorry to get off topic!
Click to expand...
Click to collapse
I am also having slow speeds I have pretty much done everything I have talked to tmobile I have switched out sim cards I have reset the phone I also have reset the apns, what I have realized is that it works well in 4g and not to well in 4g lte
bam099 said:
I just received 2 of my Note 4's yesterday for my family plan. Both of us can confirm spotty service and slow download speeds to the point that many apps were saying check your internet connection. I was using the Note 3 in the exact same locations yesterday and had no issues. Anyone else noticing this? Maybe a software update is needed?
I have not received (and will not now that it's rooted) the new Samsung update and I don't believe T-Mobile has rolled anything out yet. The phone is spectacular though.....it sounds crazy but I can actually see a difference in the Note 4 and Note 3 screens. The 4 is easier on my eyes. Sorry to get off topic!
Click to expand...
Click to collapse
You sure you didn't get throttled?
NOTE 4
I have experienced some slow speeds also and lag as well.
atlprettygirl2145 I'm having the exact same issue as u described. 4g works just fine but 4g lte is a no go. I'm also located in Atlanta.
BACARDILIMON said:
You sure you didn't get throttled?
NOTE 4
Click to expand...
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Definitely not throttled.....it's the phone. I also noticed the lag but i was hoping it was just me. It's good that we are all noticing because that means they need a fix but it's bad becsuse, well, they really need a fix.
bam099 said:
Definitely not throttled.....it's the phone. I also noticed the lag but i was hoping it was just me. It's good that we are all noticing because that means they need a fix but it's bad becsuse, well, they really need a fix.
Click to expand...
Click to collapse
Picking mine up tomorrow at 9 will report back
NOTE 4
I'm opposite from you guys. My new note 4 has better reception and faster internet than my note 3.
Oh man, hope it's not the case with my note 4. My s5 gets the best reception I've had with any phone but I want a bigger screen. Should find out tomorrow.
Someone said there was an update already out for the new note 4. I saw it a couple threads back
I am crossing my fingers for all of you guys!
First 4-5 hours after setting up while it was syncing, d/l everything, configuring the new sim, etc, the whole works was a bit slow, but the 2nd day, it's been much better than my note 3. I'm happy so far.
Getting better Wifi and LTE speeds then my S5 and OnePlus One. Getting better SD card trasfer speeds too.
Are you guys using the new micro sim card that came with the phone
I am. Figured they included it for a reason. I probably don't know any better.
mr pnut said:
Are you guys using the new micro sim card that came with the phone
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Click to collapse
Yes I am using the new sim card
Sent from my SM-N910T using Xparent Pink Tapatalk 2
---------- Post added at 04:41 AM ---------- Previous post was at 04:39 AM ----------
atlblair said:
atlprettygirl2145 I'm having the exact same issue as u described. 4g works just fine but 4g lte is a no go. I'm also located in Atlanta.
Click to expand...
Click to collapse
Hopefully it is just an issue with the towers in the Atlanta area then, I was being hopeful of that but I had the note 3 previous to the note 4 and it didn't have these issues
Sent from my SM-N910T using Xparent Pink Tapatalk 2
---------- Post added at 04:42 AM ---------- Previous post was at 04:41 AM ----------
dtronx said:
Someone said there was an update already out for the new note 4. I saw it a couple threads back
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Click to collapse
The update is for international versions, I read that on one of these forums
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Home WiFi AC @5ghz is consistent with my prior speeds with the note3.
4G LTE speeds also consistent with my area coverage. Fastest 2 were done outdoors while the other 2 were done indoors.
Apparently no problems here with WiFi and LTE. I'm using the new sim card that came in the box and did nothing with apn settings.
Sent from my SM-N910T using XDA Free mobile app
I'm getting better signal, but very slow data speeds! Worst than my non-lte s3.
I can also confirm that Atlanta is having serious lte issues. I drove for 10 miles without lte in areas that just days ago were were blazing with lte. Talked to tmobile, and it seems like it got significantly worse. Looks like magenta may be regressing.

Band 4 (XLTE) on Verizon...

My Nexus 6P seems to be refusing to connect to band 4 which is Verizon's XLTE band in my area.(LTE discovery, Pure Nexus 11/10) My Moto Nexus 6 works just fine. Is this expected? Work around? Any advice/ ideas are appreciated.
I'm in latest MDB80M and connecting fine on Band 4.
Sent from my Nexus 6P using Tapatalk
No problems with Band 4. Stock rooted MDB80K
Ok, thats good to know. I think it may be an issue wit Pure Nexus but I cant say for sure. I will troubleshoot some more. Thanks guys.
If you enabled Enhanced LTE option under Cellular Network and your device still refuses to connect to XLTE, call Tech support at verizon and have them add Advanced wireless option (Its free). When I switched phones on my account, that feature got dropped and tech support had to add back manually and now I am able to connect to XLTE on Band 4. But my download speeds are no where near as others have claimed
I went into my Verizon account and added Advanced Calling for free. It was not on my phone. I don't know if I had connectivity to Band 4 prior to that since I didn't check
Edit: Just to clarify, I currently have Band 4 connectivity.
Sent from my Nexus 6P using Tapatalk
How can you see what bands you are connected to? I am running pure nexus and can test for you.
Use the LTE discovery app and check your band.
Shockz said:
How can you see what bands you are connected to? I am running pure nexus and can test for you.
Click to expand...
Click to collapse
LTE Discovery from the app store
jtorress said:
LTE Discovery from the app store
Click to expand...
Click to collapse
Just looked and I was connected to band 4.
chichu_9 said:
If you enabled Enhanced LTE option under Cellular Network and your device still refuses to connect to XLTE, call Tech support at verizon and have them add Advanced wireless option (Its free). When I switched phones on my account, that feature got dropped and tech support had to add back manually and now I am able to connect to XLTE on Band 4. But my download speeds are no where near as others have claimed
Click to expand...
Click to collapse
caifan said:
I went into my Verizon account and added Advanced Calling for free. It was not on my phone. I don't know if I had connectivity to Band 4 prior to that since I didn't check
Edit: Just to clarify, I currently have Band 4 connectivity.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yes I already had it working in stock but seems I lost it when I flashed Pure Nexus (Suspect but not sure)
Where does it say what band in the app? Pardon my ignorance, but can't tell.
Sent from my Nexus 6P using Tapatalk
Quie2TP said:
Where does it say what band in the app? Pardon my ignorance, but can't tell.
Sent from my Nexus 6P using Tapatalk
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Yeah, I'm not connected to band 4 either.
Sent from my Nexus 6P using Tapatalk
Quie2TP said:
Yeah, I'm not connected to band 4 either.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Usually it doesnt connect indoors in my case. Go outside and toggle airplane mode and check again.
Alright I reset back to stock and got XLTE again. I guess something weird happened when I flashed Pure Nexus. I think I'll keep stock rooted for a while. At least I can use layers and adaway. LOL
jtorress said:
Usually it doesnt connect indoors in my case. Go outside and toggle airplane mode and check again.
Click to expand...
Click to collapse
Will not having the correct vendor image affect this? I still need to get this flashed with the correct vendor image as I'm getting that pop up.
Sent from my Nexus 6P using Tapatalk
If you can stay on Band 4...here are my speedtest results this morning
Band 4 gets amazing speeds, I got 90Mbps down and 36Mbps up on my way to work today. Thanks for posting this OP, I was thinking about flashing Pure Nexus as well.
chichu_9 said:
If you can stay on Band 4...here are my speedtest results this morning
Click to expand...
Click to collapse
You can see why I'm willing to give up a custom ROM. LOL. I love those speeds.

T-Mobile 6T keeps losing network connection

Is anyone else having an issue with their network connection? There are random times where I open the phone and I can't get anywhere. Apps just spin and time out saying no network connection. Although, the status bar still shows 4G LTE.
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I have an unlocked 6T, using it on T-Mobile, and I was getting lots of data connection dropouts, not exactly how you described, but I would go from all bars to zero bars, then it would reconnect after 5 seconds or so. It's seemed to get quite a bit better since I turned off WiFi scanning for location purposes even when wifi is off. Can't say yet that it's fixed but it's been all good for hours now. Good luck with your issue!
I'll try that. I really want to love this phone, but I've had a few issues after only 2 days that I never once had with my LG V30.
Sent from my ONEPLUS A6013 using Tapatalk
ledvedder said:
I'll try that. I really want to love this phone, but I've had a few issues after only 2 days that I never once had with my LG V30.
Click to expand...
Click to collapse
Same boat here, I love this phone and want to keep it. Seems to be better but fingers crossed. I had a V30 as well
---------- Post added at 01:09 AM ---------- Previous post was at 01:06 AM ----------
As soon as Oreo hit the V30, I actually had network issues there too, kind of like what you described for your 6T. seem to get better after a couple of updates for me
Unlocked on T-Mobile and no issues whatsoever
I noticed I have connection issues as well. I'll close out whatever app is having problems and restart the app, but it's over multiple apps. So I'm not sure, what's causing the drop outs
magnumtripod said:
I noticed I have connection issues as well. I'll close out whatever app is having problems and restart the app, but it's over multiple apps. So I'm not sure, what's causing the drop outs
Click to expand...
Click to collapse
I'm glad it's not just me.
Sent from my ONEPLUS A6013 using Tapatalk
ledvedder said:
I'm glad it's not just me.
Click to expand...
Click to collapse
Usually with devices this new or doesn't bother me too much. I'm sure we're not the only ones and it'll get fixed sooner or later
This is an issue with T-Mobile's band 12. Check what band your phone is on when it does this, LTE discovery app can show you. If it is on band 12, that means the tower is congested.
ryude said:
This is an issue with T-Mobile's band 12. Check what band your phone is on when it does this, LTE discovery app can show you. If it is on band 12, that means the tower is congested.
Click to expand...
Click to collapse
Thanks for this, this used to drive me nuts on my T-Mobile V30 in Los Angeles, especially once the phone was updated to Oreo for some reason. Now on my OnePlus 6T, I was getting a lot of times where the signal just completely drops out and then reconnects usually within 5 or 10 seconds.
Cruised thru a couple different towns and had no issues with T-Mobile today
Sent from my ONEPLUS A6013 using Tapatalk
ryude said:
This is an issue with T-Mobile's band 12. Check what band your phone is on when it does this, LTE discovery app can show you. If it is on band 12, that means the tower is congested.
Click to expand...
Click to collapse
So I've been tracking the issue, been having lots of dropouts this morning here in Los Angeles. From using the app it seems like I'm usually on band 4, but when the connection drops out and reconnects, then I'm on band 2, but will be back on band 4 after a couple minutes. Do you think this is definitely the network and not my phone, I need to determine whether to send the phone back, which I don't really want to do.
YrrchSebor said:
So I've been tracking the issue, been having lots of dropouts this morning here in Los Angeles. From using the app it seems like I'm usually on band 4, but when the connection drops out and reconnects, then I'm on band 2, but will be back on band 4 after a couple minutes. Do you think this is definitely the network and not my phone, I need to determine whether to send the phone back, which I don't really want to do.
Click to expand...
Click to collapse
Yeah that's network. The towers are kicking you off because it's congested. Unfortunately, T-Mobile doesn't have the capacity to handle the huge increase in subscribers that they have gotten over the last year or two.
ryude said:
Yeah that's network. The towers are kicking you off because it's congested. Unfortunately, T-Mobile doesn't have the capacity to handle the huge increase in subscribers that they have gotten over the last year or two.
Click to expand...
Click to collapse
Ok thanks ? Makes sense
I am experiencing the same issue not only in US but also in other countries.
You can also use signal spy to check with bands you're currently receiving, and it'll give you a good idea of what kind of coverage you're looking at. It'll specify the signal strength, type of band you're currently using, and more. Highly recommended if you want to know what your signal is looking like.

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