Unbalanced speaker volume (top too quiet) - Xperia Z5 Compact General

I have had a white Z5 Compact for a week and have now noticed that the bottom speaker is much louder than the top, ruining the stereo effect. I am sure it did not come this way out of the box. I didn't notice until after the recent firmware update (32.0.A.6.152), but cannot know whether this is the cause of the problem. I went through the hassle of factory reset and the phone still has the problem. I haven't subjected the phone to any physical trauma at all and will be returning it.

I've had 4 (seeking a good camera) and the 3 that I tested this on were all like this.
Will almost certainly be "fixed" with custom roms in future.

Dont have this problem on 152

I have it the other way around, top speaker was soft first out of the box and after the update it seems to have fixed itself.

Problem seems to have fixed itself...
Weirdly, the speakers seem to be working fine now. Hope it's not a hardware issue.

Just out of curiosity, have you noticed any change with the different audio settings? Are they all off or do you have any of the DSEE HX, ClearAudio+, or Dynamic normalizer on? It may help to decide if it is hardware or software. One of the Audio settings codecs could be screwing with the volume and stereo effect.

I feel that the issue is software related. When I am on a call and switch it to Audio Output the bottom speaker is far louder than the top. I'm unsure if the top is putting out any sound at all really. But if I play a YouTube video or regular song, the stereo effect is playing equally from both top and bottom speakers. Not to mention talking on the phone normally is obviously through the top speaker and it works.

I did'nt have any of the Sony specific audio settings turned on. I ended up asking for an exchange - don't want to take the risk of it being hardware given it's international no warranty. Someone on another forum suggested perhaps I had gotten the phone wet, as that tends to muffle the speakers, but not the case - I have no intention of testing the waterproofness that Sony has backed away from

Update
I have experienced the problem on my exchange phone, but it is intermittent. Example: listening to Google Music after taking a phone call. I suspect it's software related - a sort of "mode" bug, where the phone was in one mode and is passing from another. Similar to how auto-brightness sometimes makes black colors look washed out when waking the phone.
Annoying but I like the phone enough that I'm keeping it. I just feel that if you like a compact phone (under 5" screen) - Sony's the only Android game in town.

I have a white international with the opposite. I watch YouTube with the phone at an angle to make it sound anything like it should..

Related

Earpiece problem

I have a bit of curios problem with my TD2. During a phone call i get a sound distortion / vibration from the earpiece. It makes no difference if i change the volume level. Playing music or using the speaker phone does not cause the problem. So i'm not sure if it's a software or hardware problem? Has anyone else found this problem? or have any clues for me.
Thanks in advance
Smog
It isn't related to the "vibrate on connect" feature is it?
No i have that disabled. It sounds like when a music speaker has a damaged cone and vibrates / distorts or there is too much bass?
The distortion in my earpice goes away at 80% volume. Is very annoying. It distortes on bass (low frequency) very much on 100% volume. The D2 speaker is very crappy. I wonder if there is a solution to this (software bass reduction of the incoming calls).
I agree the earpiece is utterly crap, the distortion goes at 50% on my TD2! Have spent sometime looking if there is anysoftware solution but to no avail!! I'm debating weather to return it under waranty as a faulty phone and see where i get.
any solves on this issue?
Mine too have the same problem, but i was told by others owners that this situation is not normal.
They say it´s a faulty device.
Result!! My touch screen went faulty so had to send the phone back in for warranty repair. I mentioned that the ear piece may also be faulty and requested them to take a look. Phone returned with new screen, new housing & i must assume a new ear piece. All distortion has disappeared even at 100% volume!!!
Maybe it's not the thread to mention it in (apologies to all those with problems) but when it works properly the TD2 has the best sounding earpiece of any phone I've had, including two other HTC ones. It actually has bass!
The distortion described sounds like the moving part is partially rubbing against the fixed part. In a proper speaker this can be caused by dirt or dust trapped between magnet and coil, or distortion of the coil through overload or temperature changes. I would send the phone for service 'cos it sadly won't get better of its own accord.

[Q] sound if only from the right speaker

hi all
i have an issue that i can hear sound only from the right speaker in all the games application and music
i am assuming that this is not a hardware related issue because when i go into the sound setting and play with the volume of the alarm clock i can hear the sound from the left to the right
anyone know a solution ?
i have PRIMORDIAL 3.1
thanks
Hi there,
Give a try to this video (my TF gives seriously lower volume on the left, but speaker is not dead), don't recall if it was already like this before leaked 3.1
Hi
I tested this video and my right speaker is alot loader
So this is a software issue
Is there a way to balance the speakers?
It's not a software issue according to Asus (I've contacted them about this problem, and I need to return my tf in order to fix this problem). I guess the positioning of the left speaker or maybe the hole to the outside is different from the right. Not every tf has this issue, a friend's tf has a little imbalance, not as clear as my tf, so I think it's definately not a sw issue. Maybe it ís fixable by software, but the left speaker will then probably be more stressed than the right one, deminishing its life span.
I'm on my third unit, and they've all had the problem.
I have this problem also and was hoping there would be a software fix. But I read a post on another forum, that mentioned a potential cause and he may be onto something. If I press on the black area of the screen along the left side near the speaker, my balance is much better. it seems like the screen on my left side is not quite set as deep into the bezel as the right side. So I suspect that the software and the speaker is fine, but this issue is due to some assembly issues. With those tiny speaker grill openings, alignment is probably ultra critical. I may RMA this later but figured I would wait a few months until they hopefully work out all of the other manufacturing issues.
hi
after trying this guide
http://forum.xda-developers.com/showthread.php?t=1118010
my speakers are now balanced

[Q] Acer A500 speaker issue?

I have been trying to find any info about this issue all over the internet but havent had any luck. I really want to know whether this a problem with my device or if its justthat speakers themselves arent that great and i have to live with it. My speakers mostly when playing music with vocals rattle, i dont know how to explain the sound but its as if the case its self is shaking because of the volume. I am sure people have had this type of issue with speakers on laptops, desktops and so on. Should i return it and get a new one or is this an issue with all iconia A500's? I hope iwas able to explainthe sound well enough.rattling, case shivering sort (f.
Any info is appreciated, thanks guys.
I have just tried with couple rock and modern jazz and some dance music. If the volume is at the highest volume there is distortion but it doesn't feel like really really bad, just as if you are over driving a small speaker.
One thing you can try is, put the same music tracks that feels like blown speakers to a usb disk and go to a store that has a display model of the A500 that you can play with. Take your A500 with you so you can test both at the same time in the same environment.
Thanks for the reply, its not so bad but it can also get really annoying as it is the most thing an ear catches. I don't want to return my device only to get a new one that has the same issue. I will take my Acer and a USB stick and try out the same music at the store, if the display device has the same issue then I'll just have to live with it, if not then I'll be getting an exchange.
One solution for track problems
I have the same problem on certain recordings, i have found the same distortions of those tracks on several devices. After a bunch of reading i came across a solution that at least worked for my tracks. They were recorded in MP3 mode. Mp3 is not changed by using equalizers. You can adjust the loudness of the sound or like jazz-rock-etc... But if they are recorded with to much base or awkward settings in equalizer, those setting are stuck while in mp3. I converted those tracks back to cd format (wav) adjusted equalizer setting more moderate, then saved those tracks back to mp3. My distortions (am type sound, sounds like speaker is broke, etc...) disappeared. There may be other reasons for these distortions but my problem tracks are good now.
Thing is its not just music saved on my device, its also any video whether online or on my iconia. Everything I play has that annoying shivering noise. For speakers that are supposed to better than most tablets, if they are all like this then even though this is my favorite tablet I might have to go a different way if I were to return it.
My speakers don't have this issue, I would suggest exchanging it.
Thanks lord voldemort...lol, I will be doing that in the morning
I noticed a bit of rattle after turning up the Dolby bass settings too high.
After a little fiddling I found the "sweet spot" and haven't experienced it again.
strider_mt2k said:
I noticed a bit of rattle after turning up the Dolby bass settings too high.
After a little fiddling I found the "sweet spot" and haven't experienced it again.
Click to expand...
Click to collapse
so what's that sweet spot setting?
I've had the same problem with the speaker and gone to the service center to claim it. Acer service center said it was factory defect and repaired it. Although i still experience small problem with the sound, especially when i touch certain area near the speaker but so far...works just fine now.
So I went to Future shop to try out the Acer on display and its the same thing when the volume is turned up all the way so I just decided to keep mine.
fincan said:
One thing you can try is, put the same music tracks that feels like blown speakers to a usb disk and go to a store that has a display model of the A500 that you can play with. Take your A500 with you so you can test both at the same time in the same environment.
Click to expand...
Click to collapse
i tried doing this tonight with the demo model Costco had on display. unfortunately i couldn't even get past the lockscreen. i wanted to see how well Metallica's 'Load' MP3 (VBR) album would sound.

[working] sound issues and hardware/software link

Hello there everyone.
I am working on few of problems faced by Nexus regarding its sound quality and other issues related to hardware and software. One of the device has confused me completely is been addressed at the end of this thread.
Mostly, according to my experience, the sound is very loud compared to its previous model of Nexus 7 2012 which had mono speakers while this is loaded with two stereo speakers. Using it in portrait mode has best sound experience.
However, if you try the surround sound option via Google Music, the sound isnot really loud. Just without it, I have noticed best performance.
Also, in MX Player Pro, I have seen that with good headphones, you can increase the sound upto 30 (rather than normal 15) yet you can not do the same whilst using the speakers. It could be due to codecs.
Overall, the sound is loud in a quite environment but hardly noticed in busy areas with background noises like streets. shops etc even on its full sound.
However, some devices do have a bit low sound which could be increased by modifying files a bit but this is kind of increasing your speakers output more than it is optimised to be used for. Thus, sound may break and might be distorted. I am trying to find a combination where an optimum balance could be achieved but I haven't been successful. (If anyone has these values, please share)
I havenot come across a speaker problem related to hardware where no sound was coming out of it. Although, few devices do have different maximum sound if measured in db (3 to 5 db on same track)
THE DEVICE
The device came without its top speaker working and after opening it up and checking the speakers, both speakers worked. I thought the reason, it was not working was due to software. I tried looking into it deeply through software modification without any luck.
One day, after heavy gaming out of curiosity, I just turned on songs to check if both speakers were working and viola, both were working out of no where without any software modification (I gave up and reset the Nexus to give it for warranty claim the next day).
I was overjoyed and till next day, both speakers were working perfectly until I did some heavy gaming again and the sound vanished after charging it (It got hot again during charging)
This has happened twice and today I was gaming with sound turned on and nothing. The device top speaker didnot turn on for a second even like two times it happened before. Both that time, my device was silent while gaming.
I suspect some wiring issue but still not sure, I am now a bit sceptical to open this Nexus again and void the warranty as I have already have taken the back lid off few times. I do not intend to heat it with soldering Kit as I have damaged Htc Sensation a while back doing that. Any Suggestions about this device in particular?
How have been your experience with sound quality and do share any mods you have find useful and have tested.

[HELP PLS]Audio distortion over headphones

Hi,
I've just bought a pair of Sennheiser Momentum Headphones for the Galaxy series (M2 IEG) and i'm experiencing some very weird distortions.
Best description would be a compression effect, taking out all the base and highly accentuating highs and mids.
First thing i though was there's some handsfree sound option, like a voice preset, that gets activated if there's a 3 pin 3.5mm jack detected, but i can't find anything.
I've tried the following permutations:
- New headphones with PC soundcard and with older HTC One -> no issues (other than volume up/down, next track etc commands were mixed up on the One)
- S7 with another pair of headphones -> no issues
- switched on/off pretty much all audio settings on S7 (equializer, surround, upscaling, adaptive sound etc), factory reset -> no change.
What i did notice after a factory reset was that when i started the first track, it worked fine for a few seconds, then the sound got distorted as soon as i turned the volume up (timing might be a coincidence). This leads me to believe it's a software issue. Maybe i'm blind, but i can't find any more sound options to change.
Any help would be highly appreciated.
Thanks
This is strange. Never heard of this as a software issue with any device. The description of ur distortion almost sounds like when I dont put the headphone fully in the jack. Could a phone case maybe be preventing the jack from going fully in? Otherwise I'm at a loss.
I managed to fix it, but it's a weird one.
I cut a thin strip of scotch tape and isolated the bottom pin on the jack, so that the remote commands were blocked out. As i was expecting (since the remote commands are the only difference between these headphones and the other ones i tried), it worked just fine.
What i didn't expect was that after removing the isolation, it kept working fine. I am now several reboots and updates later and everything seems to be ok.
Maybe someone more tech savvy can figure out what it was, because i sure can't.

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