No reception - Zuk Z1 Q&A, Help & Troubleshooting

Hey there,
i´ve got a new zuk z1 since 10 days in germany.
Since yesterday i´ve got some problems (My Version ist: 12.1-YOG4PAS38J):
I have suddenly no reception with my 2 nanosim cards after some hours with the new version. No calling, mobile internet and sms.
(I´ve got reset it, shut it down and start it again, take the airplanemode on and off)
Mein u-touch button is no longer gettin back in apps.
Anyone can help to fix it?

stanleyhitchock said:
Hey there,
i´ve got a new zuk z1 since 10 days in germany.
Since yesterday i´ve got some problems (My Version ist: 12.1-YOG4PAS38J):
I have suddenly no reception with my 2 nanosim cards after some hours with the new version. No calling, mobile internet and sms.
(I´ve got reset it, shut it down and start it again, take the airplanemode on and off)
Mein u-touch button is no longer gettin back in apps.
Anyone can help to fix it?
Click to expand...
Click to collapse
Take a look at this thread - http://forum.xda-developers.com/zuk-z1/help/time-airplane-mode-t3286743

Related

i Mate XDA II hangs

Hi
I had upgraded to i - mate 1.72 wwe rom downloaded from i mate club in the month of July 2004. Every thing worked very fine. Now my i mate has started hanging, some times even hard and cold reboot also stops responding. At this time I have to remove my battery for about 10 sec. and replace i mate hard resets. I have even purchased another battery to check if it is a battery problem, but same things are repeated with the new battery also. Even I have tried updating the I mate phone again the process is shown as complete after 5th stage by PC where as the PPC screen says ‘Radio stack being upgraded Please wait’ Please help me in resolving my prob. I am really missing my XDA II.
Regards
anil
You're not alone, but I don't have a solution. It happened to me twice last week, both times on an airplane, and never before or since. I think mine just doesn't like flying.
On a boat!
Mine kept happening on a boat on Holiday. An aversion to water ??
Interestingly, I have a feeling it has something to do with bad phone signal - not sure, but could be ??
Was the radio in flight mode on the plane?
I noticed that when the reception is bad (and when reception gets started after leaving flight mode) the radio takes up quite some cpu and/or oi resources from the device. Could be combination of that AND a lot of programs running at that time . . . .

Bug on HTC Touch 3G - Network problem ?

Hello
I've the HTC Jade smartphone since one week, and I'm very happy of this. I love design and multiple functions.
But sometime, I observed a problem with my phone.
It was normally on, no problem with network or others appears, but nobody can phone me or sms me, and I can't phone and SMS. It doesn't work too.
As the network was disfunctionnaly.
A phone reboot resolve the problem, but in one week I oftently had this problem (three times minimum). It's a real problem because I can't know when my phone is "disconnected" or no.
Is there anybody have this problem, and know a fix of this bug ?
Thanks,
Julien.
Do you use SPB Phone suite or similar software?
It happened to me before, if I switched GSM on, did not wait until it is really on and than switched the phone to standby.
No, I don't use SPB Phone or others software for my phone.
I just use ActiveSync for synchronise phone with computer.
Do you switch your GSM network off regularly?
Try hard reset. I think that is a software problem. Are you using 3G network or GSM only?
Just found a brand new bug.
When the phone is on stand by for a long period of time (during the night), if i get a sms, it only arrives when i press the power button to light the screen.
Until then, the phone doesnt warn me about the incoming sms.
sorry, double post
fenikso said:
Do you switch your GSM network off regularly?
Click to expand...
Click to collapse
No, I never switch off my GSM Network (you talk about Airplane mode ?).
And HSDPA mode and 3G are always activated.
Again now, my phone just have the problem ! I saw that when I wanted to call then it doesn't work.
I must reboot and I lost three calls and one SMS >_<
I'll test hard reboot now, and I'll tell you news.
Thanks to all !!
If you do not use any third party software, you can ask HTC support directly.
http://www.htc.com/us/CS_Mail.aspx
Zeganso said:
Just found a brand new bug.
When the phone is on stand by for a long period of time (during the night), if i get a sms, it only arrives when i press the power button to light the screen.
Until then, the phone doesnt warn me about the incoming sms.
Click to expand...
Click to collapse
Tried that one after whole night in standby. Worked just fine... Device woke up on it's own, delivered the message, played sound, started blinking LED.
C4st92 I have same bag with my O2 Atom Exec, but nobody can`t help me long time
I waiting, waiting long time... and buy new phone - HTC 3G, 2 days ago...and... Oops, i see your news, you make me shook
I hope you can make this bag...and write here about this problem....
I have also both bugs. Yesterday, my jade loose the call and didn't react at any order. I could not abbort the call. Actually after a reset, i was not able to call anybody as a operator failure.
And today after the night, I sent me a sms from the inet and my jade didn't react althrough it was on stand by. After wake up, the SMS was shown.
I have the german version of the jade.
Regards
Hi, I have the same problem with my HTC Touch HD. Only when i set to GSM network is good. Problems are when i use Auto or 3G band. I have this device from 17.11.08. How do You thing, can I replacement for new one? Without waiting for warranty repair?
Sorry for my English.
troxter
How do You thing, can I replacement for new one?
Try But, some shop have rule "If product have problen can change within 7 days from date of purchase with the original receipt only"
I bought this phone in Orange shop. It was upgrade phone.
is it a general bug or depending on device?
I already wrote that I did not encounter this problem in my Jade.
C4st92 said:
I'll test hard reboot now, and I'll tell you news.
Thanks to all !!
Click to expand...
Click to collapse
Since hard reboot, my phone has bugg two times.
I'll test to disable HSDPA and test with just GSM/GPRS Network if I keep this problem.
Wait & See
Guys, have you tried to contact HTC directly and ask about this problem?
I am using only GSM network and I did not encounter any of those problems. But if it seems to be common, why not ask them?
I called the german HTC support two days ago and reported the problem. They want to check this. The support has no resposibility to check, they report it to HTC directly and I think they could better speak english than german ;-)
Perhaps it depends of the rom. I have the german rom and using umts.
The problem is very special. If I receive a sms after a certain time (wake off 3h), only LED flashs. When the time is longer (e.g. 6h), the LED doesn't flash receiving a sms.

Losing reception

Hi
I have an unlocked g1 using a three sim in the UK.
I have only had it about 10 days, for the first 5 days or so it would switch to 2g quite a lot and not switch back, which was not too much of a problem.
But for the last 3 or 4 days it will completely lose connection up to 4 times a day, only way to fix is to restart or choose the 3 network again in the options.
I had the problem originally with the standard tmob rom and i have switched to the CyanogenMod yesterday and updated the latest radio again and it has just done it again.
it even does it if the phone is just sat on the desk.
Anyone else having similar probs?
cheers

Phone hangs sporadic after calls (2.2 only)

Hey dear devs,
so ive got a little problem. Im a flashjunkie and tried all the different firmwares. All eclair firmwares JM1/3/5/8/9 went fine for me and i had no problems, but since the first froyo (JPC) ive tested, ive got a little problem with froyo.
First some things about me and my phone. I live in germany, my provider is o2, and i also bought a brandet o2-phone. The first day i got it, i flashed to JM5 and unbrandet it, but now to my problem:
My phone hangs somtimes and very sporadic (1-2 times a week) normally after longer calls >10 minutes.
But let me explain a little deeper. It first appears with JPC (my first froyo).
Im doing a longer call and when i finish i take the phone of my ear and have a look an the display to end the call. But i cant click the hangup button. The green listener symbol in the upper left corner is there and blinking. The only thing i can do is to press the menu-button to get back to my homescreen. All is working fine then, but i cant do or recieve any calls because the upper-left green listener symbol is still there and blinking.
When i try to go to flightmode the phone normally hangs completely, only a reboot is fixing the problem. I also had the prob one time within a call. I was on the phone and suddenly my partner was gone.. i didnt hear anything and he also didnt hear anything. Same symptoms: green listener symbol blinking, and when trying to switch to flight mode, the phone crashes. Only reboot is working.
This problem appears in ALL froyo firmwares i tested (JPC, JPK, JPM, JPO), and yes a wiped, i cleared all caches, i reflashed all the firmwares, flashed with kies, flashed with odin (with and without repartition). So i did all the stuff we all used to do to get this problem fixed...
I first thought it was a failure of the beta-firwares, but also the JPO has the problem. There is one thing that might have to do with it... I live a little bit outside of the town and in my house i have a low signal. The problem appears in 9 of 10 cases in the house until now. That might be bad luck, because its very sporadic, and normally i do longer calls only when im at home... But it may also be part of the problem, perhaps because my phone wants to change the to another umts-provider, that has a better signal?
I also thougt that it may be a sim-problem, because my sim is about 5 years old. But i ordered a brandnew sim from o2 and yesterday i had the failure again. It only appears after or right in the call.
Has anyone experienced same problems? Or can help me find out what problem i have?
Thx for all answers
Cheers, Donald!
hi!
yes, i can second that! i have exactly the same problem with my o2-germany-provided SGS, even though I unbranded it by applying the scandinavian froyo-beta via registry hack. So far I did not find any solution. Sometimes this even happens during rahter short calls of 10-15 min. Too bad
Yes i can confirm the Problem. I'm with O2 Germany too. First I thought it is a Problem with both party's hanging up the same time. But I couldn't reproduce the problem at will...
So, the only thing, we can do at the moment is to wait for official o2 brandet firmware. Does anyone know when it will be released?
Greetz DN
Until now i haven't heard about a release date...
also on jf3!!!
i've got the same problem! but i had this bug already on stock eclair jf3!
so i updated via kies to official jpo ( i also tried jpc, jpm, jp6) and my phone still hangs sometimes. is it possible thats just a strange behavior on sgs with o2 germany?
or is there anybody else (other country or carrier) getting the same issues?
i get this bug every third call (when calling longer than 30 minutes)
....
hmm.. perhaps we found something that causes this o2-bug... There is a discussion in the german forum android-hilfe and there is mentioned that the homezone-indicator signal might be the failure, that you might have enabled.
So what about you? Have you also enabled this feature?
Today i called the O2 hot line and they told me that O2 did not receive the Froyo update from Samsung yet. So they haven't had a chance to test the Froyo release. That mens we have to wait for Samsung to give the update to German carryers for testing. I mean if they encounter the problem too they will fix it since it is a real annoying bug.
Look also at this boards and threads about the same issue:
ht_tp_: / /_ww w._ handy-faq._ de/forum/ samsung_i9000_galaxy_s_forum /174359-probleme_empfang.html (german, translate. google. de may help )
ht_tp_:_//_forum._o2online._de/t5/ Handys-und-Zubeh%C3%B6r/ Galaxy-S-Froyo-o2-WCDMA-massive-Probleme/ m-p/58562#M7640
(remove spaces between first parts of the links, as - unfortunately - I'm not allowed to post links cause of my "newbie" status )
I've got the same issues (hang after/while phonecall, aborted call, no net service and so on..)
Same problem here!
BUT mine locks up every 30 Minutes!
And I use drei.at (Austrian Provider) NOT O2.
So it seems, that its not a specific Problem within O2 only
Andy
happened to me once...but SGS unbranded with O2 sim...
Hey,
i have the same prob. When the phone lies all the night and some1 wants to call me at the next morning i'm not reachable. every morning. 100%
now i installed the i9000xxjm3 modem. lets see if it fix the prob;-)
Greets
logicmann
Hi,
there is finally news on that.
O2 meanwhile confirmed the issue to be connected to the homezone display in the Froyo firmwares.
They propose a solution where they delete the homezone data from the SIM card without affecting the homezone functionality as such. Just the homezone icon will not be displayed anymore.
So the assumption it has something to do with the O2 homezone became true.
Here is the thread (sorry, its German) in the official O2 forum:
http://forum.o2online.de/t5/Geräte-...-o2-WCDMA-massive-Probleme/td-p/45714/page/27
I just wonder if some clever developer here could even remove the homezone icon functionality out of the firmware. I somehow do not trust O2 to come up with their solution quickly enough...
Thanks
Andi

No service problem

Hi, I really hope somebody might be able to help me here.
I got my HTC DHD on Tuesday and it was working fine till today. For the last 4 hours it shows 'no service' (i.e. no network coverage/no phone). Everything else is working fine. I've tried switching my SIM card to my old HTC HD and it worked fine, I could make/receive calls. I also tried airplane mode on/off, restart, taking out the battery, plugging to pc, plugging into power socket, even hard reset - the problem still exists, like the phone module is off for some reason. WiFi works fine btw. All settings look fine. The phone doesn't have a scratch on it, brand new, never been dropped. I'm really upset by this issue - the phone is just 3.5 days old and such an issue appeared. Doesn't look promising (
Any suggestions apart from the obvious 'return to the shop and wait for ages to get it repaired'?
Just to add, this had been happening to me as well for the last 3 or 4 days. My DHD is only 11 days old and was working fine untill tuesday when it started to say no service. It seems to display no service randomly and then just kicks back in and works no problems for a few hours. My text messages have also started to be delayed and i'm often getting them 2 hours later than the time on the actual message.
Have you tried to set your phones on GSM only and see if that helps? Settings > Wireless & networks > Mobile networks > Network mode
Sent from my Desire HD using XDA App
olivierlee - thanks for the reply. yes, i've tried that with no luck. :/
beasty54 - mine didn't bounce back yet. how long are your phone's 'blackouts'?
zidanee said:
olivierlee - thanks for the reply. yes, i've tried that with no luck. :/
beasty54 - mine didn't bounce back yet. how long are your phone's 'blackouts'?
Click to expand...
Click to collapse
Most of the time i miss it actually drop the connection so for all i know it could be hours but i have caught it drop for 10 mins or so a few times though.

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