Samsung S4 I9500 doesn't show up on computers - Galaxy S 4 Q&A, Help & Troubleshooting

Hello guys !
Well, it's been months since I have the issue and hopefully you will find me a solution I have a Samsung S4 I9500 that doesn't show on computer. Even when I try to debug some Android application with it I can't, Impossible to install. When I plug it with cable, a popup shows up saying that the new device didn't install correctly. It's on lollipop 5.0.1. I tried with different cable, different systems and different computer, the problem persists..... I already installaed usb application + kies .... No luck
Please help me out guys !
Thanks !

splitzyo said:
Hello guys !
Well, it's been months since I have the issue and hopefully you will find me a solution I have a Samsung S4 I9500 that doesn't show on computer. Even when I try to debug some Android application with it I can't, Impossible to install. When I plug it with cable, a popup shows up saying that the new device didn't install correctly. It's on lollipop 5.0.1. I tried with different cable, different systems and different computer, the problem persists..... I already installaed usb application + kies .... No luck
Please help me out guys !
Thanks !
Click to expand...
Click to collapse
Then it's either a dirty usb port or a broken usb port.

splitzyo said:
Hello guys !
Well, it's been months since I have the issue and hopefully you will find me a solution I have a Samsung S4 I9500 that doesn't show on computer. Even when I try to debug some Android application with it I can't, Impossible to install. When I plug it with cable, a popup shows up saying that the new device didn't install correctly. It's on lollipop 5.0.1. I tried with different cable, different systems and different computer, the problem persists..... I already installaed usb application + kies .... No luck
Please help me out guys !
Thanks !
Click to expand...
Click to collapse
Hi splitzyo,
To know for certain yu can try another
samsung device if it recognizes by computer
or friend Samsung device
If it's Ok for the other samsung
Then yu plug your S4 i9500 to pc & wait for result

Hi yanis 488,
Thank you for your reply. I did try other samsung devices, it worked ...
It charges perfectly when I plug in computer, so I don't think the USB is broken lennyz1988.

Related

[Q] Windows will not recognize Note 3 anymore, help please!

Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
b00mb00mchuck said:
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
Click to expand...
Click to collapse
Yes, actually I have and still nothing...forgot to mention that in the original post.
It's a strange problem which leads me to believe that something has gone wrong in the phone, or that I caused something to go wrong by flashing a rom or three, since it did work previously. Unfortunately, I'm at status: Custom, although my Knox is 0x0.
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
mexiking713 said:
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
Click to expand...
Click to collapse
Yes, this shows as disabled. What should this be?
Can't help you solve your problem, but last night I had a hiccup where I plugged my (17 day old) N3 into my computer in a USB2 port and ... nothing at all. (As if it were electrically disconnected - no "unknown devices" showing)
Tried it in a different USB2 port, and ... nothing.
Tried in in a USB 3.0 port - same computer, same OEM cord - and everything was fine. As far as I knew, nothing had changed on either end of things, although the previous evening I had used a different OTG cable for a USB key with the phone, and I had also had a automatic update of the Samsung Push Service on the phone. Nothing had been plugged into the PC's usb ports since it's prior cold boot. (Win 7 x64 Pro).
This morning (both PC and phone have been rebooted), everything is back to normal - both on the phone and the PC. Both the USB2 and USB3 ports all seem fine.
Ugh. Makes me nervous - brand new hardware.
Boot into Odin mode THEN plug the device in, let windows find the drivers for it then once that's done, reboot the phone regularly and see if it works then. It appears to be an issue with most to ALL Samsung devices, but this worked for my wife's galaxy S3 when the computer wouldn't recognize it and the phone didn't detect a PC connection.
Sent from my SM-N900V using xda app-developers app
pmt223 said:
Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Click to expand...
Click to collapse
Did you fix this problem?
Thank you! Worked perfectly!
I have the same problem, do you have any solutions ? Thanks.
I too have been struggling with this problem. The is no USB symbol in the notifications area on my phone whether I plug into to my computer at work (Win7) or at home (Win7), using a usb3 cable or a usb2 cable. Its as if there was a setting on my phone that allows recognition when plugged into a computer that has been turned off.Is there such a setting? I would love some help on this as well. Thanks in advance! I am rooted with towel root and have had no problems until last week. When I look in the device manager on my computer it shows :
SAMSUNG Android Phone
SAMSUNG Android ADB interface
I tried uninstalling the above and then plugging my phone back in and it re-installs the same driver shown above.
For what it is worth here are the drivers for SAMSUNG Android ADB Interface:
c:\windows\system32\DRIVERS\winusbsys
c:\windows\system32\WdfCoinstaller01007.dll
c:\windows\system32\WinUSBCoinstaller.dll
Should I be using different drivers ? Thanks|!
please help!
any solution yet? i have same problem, no usb detection and camera wont work i want to flash stock rom whit odin but i cant get the computer to recognize my phone...
I was able to fix the usb recognition problem. i had to do a factory restore. I lost root but gained usb recognition AND the Over the Air update to 4.4.4 and patiently awaiting the update to 5.0 hopefully this month!

Galaxy S4 USB Problem

Greetings everybody,
I have a problem with the Galaxy S4 phone, namely when I connect it to a laptop or any other computer, it starts to charge the phone, but not to recognize it on a laptop or computer, it just does not happen anything. I tried the latest version of Kies, and then manually reinstall a driver, and with a change of ports in * # 0808 #, with USB Debugging, none of this did not help. If someone had a similar problem or knows the solution to this problem, I would ask him to help me.
Best regards, Drobnjak.
DrobnjakP said:
Greetings everybody,
I have a problem with the Galaxy S4 phone, namely when I connect it to a laptop or any other computer, it starts to charge the phone, but not to recognize it on a laptop or computer, it just does not happen anything. I tried the latest version of Kies, and then manually reinstall a driver, and with a change of ports in * # 0808 #, with USB Debugging, none of this did not help. If someone had a similar problem or knows the solution to this problem, I would ask him to help me.
Best regards, Drobnjak.
Click to expand...
Click to collapse
Clean your usb port or replace it.
Lennyz1988 said:
Clean your usb port or replace it.
Click to expand...
Click to collapse
I tried to clean the usb port, nothing happens again. How much is new?
DrobnjakP said:
I tried to clean the usb port, nothing happens again. How much is new?
Click to expand...
Click to collapse
Around 3 dollar and easy to replace.

samsung galaxy s4 at&t SGH-I337 is not recognized by pc

hey,everybody .
this is my first post here , so please excuse my ignorance .
s4 att , android 4.2.2 , baseband i337UCUAMF3 , KERNEL 3.4.0-812098 , BUILD # JDQ39.I337UCUAMF3
When connected to pc , it starts charging , put pc does not see it .
tried 10 different usb cables ( including samsung original ) , tried dial *#0808# made sure it shows mtp+adb
tried 4 different computers from windows xp . up to windows 10 , kies does not see it , odin does not see it , pc does not see it .
i put it in download mode , no change .
updated windows media player , installed google sdk , nothing !
reset to factory , several times , did it from the phone menu , and from recovery , nothing !
i put 4.2.2 on a micro sd card , went into recovery , apply update from external i get error (error in tmp/sideload/package.zip status 7 )!!!!
does not connect via adb either !!!
PLEASE HELP !!!!
You did not mention the samsung kies, smart switch in your post. Usually I use those software to check whether my pc has samsung usb driver properly installed.
Hey, thanks for reply .
But I did mention kies, it does not see it.
Installed , uninstalled , and reinstalled the driver several times , still nothing.
mhk9626 said:
Hey, thanks for reply .
But I did mention kies, it does not see it.
Installed , uninstalled , and reinstalled the driver several times , still nothing.
Click to expand...
Click to collapse
It is hard to tell. It could also be assume that your usb port in the phone has a problem. Then again, you mentioned that when you plugged the phone in, it is charging.
I am sure you'd already ticked the usb debugging option in the developer mode.
Have you tried smart switch. When I upgrade my phone to lollipop kies does not detect my phone and asked me to use the smartswitch instead.
sway8966 said:
It is hard to tell. It could also be assume that your usb port in the phone has a problem. Then again, you mentioned that when you plugged the phone in, it is charging.
I am sure you'd already ticked the usb debugging option in the developer mode.
Have you tried smart switch. When I upgrade my phone to lollipop kies does not detect my phone and asked me to use the smartswitch instead.
Click to expand...
Click to collapse
tried smart switch too , nothing !!!
Sounds like the USB port of flex cable may be damaged.
audit13 said:
Sounds like the USB port of flex cable may be damaged.
Click to expand...
Click to collapse
you were the only one who tried to help . so , many thanks !!
No worries, we're here to help and learn from each other. Did you have an opportunity to try any other possible solutions? Do you have access to another flex cable?

URGENT NEEDING HELP ! S4 GT-I9505 Bricked and not conneting

Hi there everyone !
I have a Galaxy S4 GT-i9505 and it stopped connecting MTP via USB nso I tried out a "Wipe Cache" in Recovery
and the phone restarted it shows a note "System UI Stopped" and the phone keep in a black screen !!!
Please, somebody help me this phone is not totaly mine, it's from the company I work in :/
I can't even try a Stock Rom because the phone isn't being reconised by Windows
(yes I have all drivers installed and updated)
Thanks in advance !
Someone help me Please! I'm desperated !
I'm new around here so I'm sorry if I posted something that someone already did .
Have you tried using different USB cables and USB ports?
Yes!
audit13 said:
Have you tried using different USB cables and USB ports?
Click to expand...
Click to collapse
Yes I did, but nothing happens for while
once I saw something like that but with my old one a Lenovo K900, but the lenovo was still recognised by Windows so I had how to flash the room back :|
So there is no device that appears in device manager? Have you installed Kies or SmartSwitch?
Yes!
audit13 said:
So there is no device that appears in device manager? Have you installed Kies or SmartSwitch?
Click to expand...
Click to collapse
Yes I did, but only Kies, the second one I didn't know, gonna try it out now !
Done!
felipemichelr said:
Yes I did, but only Kies, the second one I didn't know, gonna try it out now !
Click to expand...
Click to collapse
Done that too and still with the same problema ... no Device on DeviceManager or even a sound noticing that I've connect the phone on both devices (Computer and Smartphone)
sad...
Was the phone detected before?
In what state (On, Off, Recovery, Download Mode) was the phone when you tried to connect it?
yes It used to be detected before :|
GDReaper said:
In what state (On, Off, Recovery, Download Mode) was the phone when you tried to connect it?
Click to expand...
Click to collapse
All of that, when I connect with the phone on/off it just charges ... When it's on Download mode or recovery nothing happens

galaxy s4 i9500 device unknown device recognized

Hello guys please help me i have a problem with the galaxy s4 i9500 i have not rom i have no recovery i only go to the download mode but the device is not recognized and the device is not recognized. Please help me i'm afraid to lose your phone Give me:crying:
mrz2014 said:
Hello guys please help me i have a problem with the galaxy s4 i9500 i have not rom i have no recovery i only go to the download mode but the device is not recognized and the device is not recognized. Please help me i'm afraid to lose your phone Give me:crying:
Click to expand...
Click to collapse
What's going on bro?
What are u facing with?
When I get my device in odin mode and connect the device to my computer, the message device not recongized
Drivers for android
Try downloading the drivers for your phone on this link
Copy and paste the link
developer.samsung.com/galaxy/others/android-usb-driver-for-windows
Then try the download mode again
Please hit the thanks button if helpful
Hi, I tried this way, but did not work and showed the device not recognized
Have tried...
• Different USB cables
• Different PCs
...?
Sent from my Redmi 3 using XDA Labs
Hi, I've tested a lot of computers and many different cables, but again I see the device not recognized
Hi, I found my problem. My problem with the phone is hardware, but I do not know what the usb circuit on the main board is. Does anyone know this circuit to help me out?

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