Fire "Installing the latest software" on every startup - Fire HD 8 and HD 10 Q&A, Help & Troubleshooting

I have the HD 8, I have done many factory resets, and on every single boot, it takes a long time showing the "fire" orange logo, then goes to install the latest software. It works perfectly after it does this and fully boots, but it does this every time.
Also, if I set it down with the screen off, when I use it again after only 5 minutes, it turns off. I turn it back on and it goes through the same process over.
Please help. It is not rooted, I am willing to root it. All I have done is added Google Play and Services to access the play store.

Merehoi said:
I have the HD 8, I have done many factory resets, and on every single boot, it takes a long time showing the "fire" orange logo, then goes to install the latest software. It works perfectly after it does this and fully boots, but it does this every time.
Also, if I set it down with the screen off, when I use it again after only 5 minutes, it turns off. I turn it back on and it goes through the same process over.
Please help. It is not rooted, I am willing to root it. All I have done is added Google Play and Services to access the play store.
Click to expand...
Click to collapse
what firmware does it have?
Sent from my KFFOWI using Tapatalk

- try pressing Power off Button for more than 40 seconds.
- did you install google apps for lollipop and its still the same?

Related

Solution to the download loops?

Has anyone found a solution to the download loops? I'm sick of them now as I cannot use any purchased apps..
I purchase apps from the store and they get stuck in a download loop.
There has to be a solution for this. I've tried clearing the cache etc for the market, download and gmail AND have rebooted and cleared the dalvik cache etc to find nothing works...
Sometimes cancel the download then hit install again..this wor for me...let it alone then..for big ones I do this and leave it alone..for smaller files as soon as I hit install..it already downloaded just did not install for some reason.
Happens to me often. If it gets hung up hit the back button and go to my apps in market go to the bottom of your apps on the left where it shows apps waiting to install and click on it. accept the permissions and install works every time for me
v0kal said:
Happens to me often. If it gets hung up hit the back button and go to my apps in market go to the bottom of your apps on the left where it shows apps waiting to install and click on it. accept the permissions and install works every time for me
Click to expand...
Click to collapse
Not for me. I've tried clearing all the cache's, even booting into CWM and clearing the cache and dalvik.
Still nothing..
If you click install and nothing happens, power the tablet off (hold in the power button til the menu pops up, then select to power off). When you restart and go back into market, the app will install correctly.
*Don't* cancel and try again. While this will usually, eventually work, it will also often result in apps not appearing in the My Apps list, or appearing as uninstalled when they're already installed.
If the powering off trick doesn't work, you've probably already upset market to the point where it is corrupted by doing repeat installs. I had the exact same problem myself, and after wiping my tablet and starting from scratch, all is fine with the powering off method. I still get ~50% of my app installs doing nothing initially, but 100% (20-ish apps) have then correctly installed after a power cycle.
All this said, it is a really, *really* annoying bug that I hope Google fixes soon.
knoxploration said:
If you click install and nothing happens, power the tablet off (hold in the power button til the menu pops up, then select to power off). When you restart and go back into market, the app will install correctly.
*Don't* cancel and try again. While this will usually, eventually work, it will also often result in apps not appearing in the My Apps list, or appearing as uninstalled when they're already installed.
If the powering off trick doesn't work, you've probably already upset market to the point where it is corrupted by doing repeat installs. I had the exact same problem myself, and after wiping my tablet and starting from scratch, all is fine with the powering off method. I still get ~50% of my app installs doing nothing initially, but 100% (20-ish apps) have then correctly installed after a power cycle.
All this said, it is a really, *really* annoying bug that I hope Google fixes soon.
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Click to collapse
Didn't work. However I upgraded to Prime 1.5 and all my problems went away

[Q] rebooting

My Asus Transformer wont stop rebooting and when I turn it off, it takes me countless times to hit the power on/off button to turn it on, then it just randomly reboots every time I am connected to the internet. I have not rooted my device nor have I done anything to affect its stock state, any help at all would be much appreciated!!
I always have to hold my power button for a few second to boot it from a completely off state... Are you doing that? Or just quick pressing it?
As for the rebooting issue, since you are completely stock with out root, then I would start by uninstalling any recent apps. maybe if you remember what new apps were installed around the time the issues began... I would start there. otherwise, factory reset and see if that helps... Beyond that, i'm not sure what you can do with a stock non rooted device. good luck
Sent from my SAMSUNG-SGH-I997 using XDA App
I have managed to do a factory reset, and no apps were present, yet still when I went to the browser it rebooted and now I am struggling to turn it on, after the first lock screen, it reboots again. Yes, I am also holding the power button untill the screen glows. Thanks for the quick reply!
If a factory reset does not fix it, then back up any important data and get on the phone with asus to do a warranty repair (assuming you are past the return date from where you bought it)
I have returned the device and am getting a new one in a few hours. I hve done some research and i understood that the new firmware update does that to the transformer 101. Can anyone confirm that? Or am I safe to update the new device which i will recive? Thanks!

[Q] Some apps have started closing immediately on opening

Earlier today, a few apps on my Nexus 7 have just started closing within one or two seconds of opening them.
Google Search Bar, Facebook and Catch Note all close within a couple of seconds after opening them. I have used them fairly frequently for the last few weeks with no problems. Other apps, such as Twitter, Chrome and some games all work fine.
I have turned my device on and off a couple of times, but the problem still persists. Any ideas?
The problem is still occurring for me.
Gmail, Calendar etc... all also closing within a second or two of opening. Is this a common problem?
Is your N7 all stock or do you have a custom rom?...custom kernel?
You really need to provide some information in order to get help.
I haven't seen it in the OP so: Reinstall them
Visa Declined said:
Is your N7 all stock or do you have a custom rom?...custom kernel?
You really need to provide some information in order to get help.
Click to expand...
Click to collapse
I haven't rooted my Nexus, or anything like that, it's all stock.
I just uninstalled Facebook, then downloaded it again. It seems to be working. Other apps still have the same problem. I assume that I have to do the same for all other apps - but is that even possible for apps such as Gmail, Calendar and the Search Bar?
Uninstalling and re-downloading hasn't worked as I had hoped.
It seems to have worked for Facebook. But I did the same for Catch Notes, and although it worked for a minute or so when setting it up, after creating a test note, it force-closed, I opened the app up again, and the old problem of closing within 2 seconds happened.
Other apps such as Gmail, I uninstalled, 'updated' again, and nothing changed, still closes immediately. There is no error message, it just returns to the home screen.
I thought that Task Killer might have been a problem, but I uninstalled that, restarted the Nexus, and the problem persists. Actually, when I turned off my Nexus, and tried to turn it back on, it was stuck on the 'coloured X' screen for a few minutes, I had to hold the power button down, and turn it on again. I'm starting to worry about my Nexus now.
Update:
A couple of other odd ones.
Google Drive doesn't even open. When clicking on the icon, the normal shading effect happens, but nothing else, no window even for a second.
Google Calendar opens, and just has a white screen, as if it is ready to load the calendar, but nothing loads. It doesn't close, just remains on the white screen, which can't be backed out of without pressing the home button.
Have you tried doing a cold-boot on the device? Maybe another app running in the background is causing conflicts. Where there any recent apps that you've downloaded?
Asus_USA said:
Have you tried doing a cold-boot on the device? Maybe another app running in the background is causing conflicts. Where there any recent apps that you've downloaded?
Click to expand...
Click to collapse
I have just followed the instructions for a 'cold-boot' and now my Nexus can't get beyond the 'X' screen...
I have held the power button down a number of times, and tried turning it on again - but the 'X' continues to be displayed for over 20 minutes.
Just managed to turn my device on - but the problem still exists.
I didn't download any new apps that seem to have caused this problem. Though I think an app might have force closed and the Nexus displayed an error message such as "android/Google system stopped working" (probably different) and my home screen went blank for a while. Everything reappeared though after a short while. It could have stemmed from that.
Sorry about another bump, but i'm wondering if anybody has any more ideas before I go for a factory reset?
Edit: Actually, I think that I have found the cause of the problem. I just opened a game (Let's Golf 3) that I was playing before the problem started and after a few seconds, a message popped up saying "Unfortunately, Launcher has stopped". When I press OK, it returns after a few seconds.
I pressed the sleep button, and my Nexus turned off. Now trying to turn it on again, having some problems getting past the 'X' screen again. If I finally get in, should I uninstall the game? Any other solutions to this problem?
If your N7 can boot up, go the isolate & identify routines - disable/uninstall or freeze the golf game - do a normal shutdown/restart.
If normal functionality is back, you've just found the source. Not a gamer myself except for Angry Birds ... , but from the Play Store description, it access & make changes to system & protocol, etc. as you should contact/email golf's tech support for resolution. Otherwise, take a look of any background running apps or widgets, newly added or updated.
Letitride said:
If your N7 can boot up, go the isolate & identify routines - disable/uninstall or freeze the golf game - do a normal shutdown/restart.
If normal functionality is back, you've just found the source. Not a gamer myself except for Angry Birds ... , but from the Play Store description, it access & make changes to system & protocol, etc. as you should contact/email golf's tech support for resolution. Otherwise, take a look of any background running apps or widgets, newly added or updated.
Click to expand...
Click to collapse
Thanks for the help.
I couldn't get my N7 to boot up, so I finally gave in and did a hard reset (by holding power + volume down, Recovery Mode, then wipe data etc...) but my N7 still won't boot up
I have wiped it twice, and rebooted it, yet it is constantly stuck on the 'X' screen. What on earth can I do?
Gawge said:
Thanks for the help.
I couldn't get my N7 to boot up, so I finally gave in and did a hard reset (by holding power + volume down, Recovery Mode, then wipe data etc...) but my N7 still won't boot up
I have wiped it twice, and rebooted it, yet it is constantly stuck on the 'X' screen. What on earth can I do?
Click to expand...
Click to collapse
I would flash the stock system image.
Sent from my Nexus 7 using Tapatalk HD
korockinout13 said:
I would flash the stock system image.
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Click to collapse
How would one do that?
My N7 isn't rooted or unlocked.
Gawge said:
How would one do that?
My N7 isn't rooted or unlocked.
Click to expand...
Click to collapse
You will need to download the factory image, unlock your bootloader, and flash it. There is a guide on this forum, it might be stickied.
Sent from my Nexus 7 using Tapatalk HD
I was hoping there was going to be a resolution to this other than a "flash to stock" suggestion... My Nexus started doing this exact same thing this past Sunday when it ran out of power completely and needed to be recharged. After it powered back up from charging the following apps quit working altogether or just started quitting once it appears they try to access data: Netflix, Currents, Zillow, Gmail, HBO Go, Press (though Google RSS Reader works), NVision, TegraZone and a couple others. I have done the reboot thing as well and almost had this thing brick again (stuck at X), but I managed to clear the data cache from the fastboot menu and it started up again. I'm now at the point where I'm troubleshooting individual apps but the clear data/cache, uninstall - reinstall process isn't working for any of the broken apps. This is now the 4th time I will be facing a 'flash to stock' situation as it appears that I've had every problem that leads to this 'fix'. I'll try a couple more things (mostly deleting and clearing everything) but I'm really frustrated with how many times I've had to flash this damn thing. sigh.

My classroom tablet is acting up...

I think I have a problem that has not been covered yet. I have an Acer A500 that works just fine but will randomly restart. When it restarts it always hangs at the Acer logo. I can then hold the power button to turn the tablet off and then turn it back on again and it will start up fine without issue but will then restart again a short while later. I notice it happen maybe 10 times a day, possibly more. The other day it went a couples hours without a restart but eventually did. My students can play games, get on the internet, etc just fine until it resets again. I believe it has only reset when in standby but I cant say for sure.
The OS is up to date. I tried a hard reset and reset with the OS to factory settings several times without luck. It can have 100 apps on it and reset or no apps on it, it doesnt matter. I notice no difference in turning off the wifi. It doesnt seem to reset on a schedule.
Any ideas? It sure would be nice if my students could actually use the tablet rather than have it sitting around doing nothing.
papa tacos said:
I think I have a problem that has not been covered yet. I have an Acer A500 that works just fine but will randomly restart. When it restarts it always hangs at the Acer logo. I can then hold the power button to turn the tablet off and then turn it back on again and it will start up fine without issue but will then restart again a short while later. I notice it happen maybe 10 times a day, possibly more. The other day it went a couples hours without a restart but eventually did. My students can play games, get on the internet, etc just fine until it resets again. I believe it has only reset when in standby but I cant say for sure.
The OS is up to date. I tried a hard reset and reset with the OS to factory settings several times without luck. It can have 100 apps on it and reset or no apps on it, it doesnt matter. I notice no difference in turning off the wifi. It doesnt seem to reset on a schedule.
Any ideas? It sure would be nice if my students could actually use the tablet rather than have it sitting around doing nothing.
Click to expand...
Click to collapse
If it's running stock ics, it's a common issue. Blame Acer and their buggy rom.
You could perform a data reset but that wipes all user data.
You may want to install custom rom, but you will need the tabs cpuid and skrilax_cz unlocked boot loader plus a good couple ours for prep and installation. See the root guide in my Sig for info
dibb
Sent from my HTC_PN071 using Tapatalk

[Q] Stuck during bootup after turning on ART

Completely stock, not rooted or bootloaded.
After my KK OTA came in I wanted to try ART for a while. Enabled it and then went through the reboot. On the Android is Upgrading screen it would get to a certain app being optimized and then freeze. I'd reboot and it would cut down the number of apps that are getting optimized until it got to just 1 of 1.
Now it just stops there and freezes after 15 seconds or so of being optimized. It won't go past that, I've spent the entire day today giving it time to sit and then try again or just let it fester frozen for anywhere from a few minutes to a few hours.
Question is, what do I do in order to reset my device in a way to past it.
Well, I have no idea how it fixed itself, I went to do a hard reset, couldn't get it go into the documented recovery mode, and then it worked.
Frustration.

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