Database Users

Please help!!!!i thing it is bricked

Hello
I tried to flash an original RUU to my sapphire 32A with 2010 hboot and 3.22 radio....I received an error while updating the radio..Now when i turn on the phone it shows me the Fastboot mode with 2009 hboot and 3.22 radio and cannot flash again..When it goes to radio the screen becames black
Please help!!!!

More info
in fastboot mode i can see
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0008 (SAPP10000)
CPLD-12
RADIO-3.22.20.17
Nov 3 2009,15:56:29
What to do??the phone closes when the official ruu tries to update the Radio
How can i restore the old?

boot into recovery doesn't work?

no only the fastboot!nothing else

Please help mee!!!!

nikosdd said:
More info
in fastboot mode i can see
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.76.0008 (SAPP10000)
CPLD-12
RADIO-3.22.20.17
Nov 3 2009,15:56:29
What to do??the phone closes when the official ruu tries to update the Radio
How can i restore the old?
Click to expand...
Click to collapse
You have mismatching radio/spl combo.
Download my fastboot commander from my signature and provide here all device info.

............................................................
Operating system: Windows.
Tools folder found.
Windows fastboot tools found.
The folder containing the IMG files was not found.
No Nandroid folder was not found - "Restore" button disabled.
STARTING PRINT OF DEVICE INFO.
-----------------------------------.
SPL/hboot version: 1.76.0009.
Radio version: 3.22.20.17.
Main software version: 3.05.401.3.
cid: htc__n34.
cpld: 12.
product: sapphire.
mid: sapp10000.
security: on.
build-mode: ship.
-----------------------------------.
Print of device info SUCCESSFUL.
This device does not have s-off nor eng hboot.
ARE YOU SURE THAT THIS IS THE RIGHT TOOL FOR YOU?.

is the phone bricked????

Yes and No... it's very hard to bring it back...

please tell me the way...!

i tryed something and now i got this
HBOOT-1.76.0008 and from fastbootcommander the same as previous...Is now easier or i made a ........???

Please help mee~!!!>.......

The problem is you have mismatching spl/radio versions.
We need to fix that by changing the spl version to a 3.22 radio compatible one. The spl should be 1.33.xxxx.
But also here we have a problem. Your system version is high. We cannot find any RUU which has the same or higher version than what you already have, and contains an old spl version (the 1.33.xxxx version).
What we can do is to change the system version. That requires access to the system or recovery. You don't have access to both... so again... no luck.
You have 3 options:
1) Jtag it (hard to find anyone to do it for you, and very complicated to do it yourself)
2) XTC clip (very expansive, better buy a new phone)
3) Try to run this command: fastboot oem boot
and see if the device boots into the system. If it does, KEEP IT A LIVE AND POST HERE FOR HELP.

mumilover said:
The problem is you have mismatching spl/radio versions.
We need to fix that by changing the spl version to a 3.22 radio compatible one. The spl should be 1.33.xxxx.
But also here we have a problem. Your system version is high. We cannot find any RUU which has the same or higher version than what you already have, and contains an old spl version (the 1.33.xxxx version).
What we can do is to change the system version. That requires access to the system or recovery. You don't have access to both... so again... no luck.
You have 3 options:
1) Jtag it (hard to find anyone to do it for you, and very complicated to do it yourself)
2) XTC clip (very expansive, better buy a new phone)
3) Try to run this command: fastboot oem boot
and see if the device boots into the system. If it does, KEEP IT A LIVE AND POST HERE FOR HELP.
Click to expand...
Click to collapse
XTC clip got its price reduced by 83 % on their wesite (from 310 to 54 usd)

Yea... but is the phone worth it?
A new phone will cost you the same or a little bit more...

sir what about my case
sapphire unknown 32a ship s-on g
hboot- is for 32b(sapp10000)
2.22etc. also for 32b
after i flash sappimg.nbh, it became like that and i cant access recovery mode, bootloader only , but i cant change the spl and i cant put recovery.img. it says remote:now allow

The answer is found in your thread..

no it remains at the Fastboot mode.It vibrates and cmd stucks at INFO0 and after 2 minutes the phone does a soft reset showing the HTC logo and after 2 minutes again and again...XTC clip is 30 eyros and at ebay more cheaper..Are you sure that this will fix it?.Also if i try to flash a rogers rom with goldcard that has higher version than the current???But i heard about a risk that if it works you are ok but if not i will make the things worse...is that true?

And has HBOOTPREUPDATE = 12 (i thing is about hboot) and i created a goldcard Sandisk 2gb with SimpleGoldCard_v1.I took the CID of the memory stick from my other mobile HTC Desire

As long as you have mismatching spl/radio you will get failing radio flash.

problem into radio

I can't make any action because I update radio to 6.35.10.18 , and i can't open bootloader please i need downgrade readio by command within connect USB
my mobile
SPL/hboot version: 1.33.0008.
Radio version: 6.35.10.18.
Main software version: 2.15.901.4.
cid: tim__401.
cpld: 12.
product: sapphire.
mid: sapp10000.
security: on.
build-mode: ship.
I need downgrade Radio

Can you load into these modes?
Turn phone off. Press and hold Back + Power (to start into fastboot)
Turn phone off. Press and hold VolumeDown + Power (to start into hboot)
From fastboot-mode write here first 5 rows. It's important.

SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.33.88 (SAPP10000)
CPLD-12
RADIO-6.35.10.18
Apr 29 2009,02:28:53

As you have Magic 32A you can use this solution
http://forum.xda-developers.com/showpost.php?p=5526163&postcount=1
Goldcard is important. When RUU is installing it checks CIDs from ROM with CID from phone. If they are different - RUU will print error. Goldcard gives superCID and you able to install other official ROMs
After solution you will get new combination hboot 1.76.2007 S-OFF / radio 6.35.XX.XX (X - any number)
With Hboot 1.76.2007 S-OFF you can revert back to hboot 1.33.2010 S-OFF / radio 3.22.XX.XX via FastbootCommander
But you can stay at new combination and use any custom ROMs with tags [32A][6.35] or [32A][NewRadio]

my Android phone always boots in the RUU failed mode and cannot enter the Android Home screen anymore
kindly check attachment
I cant install Terminal Emulator
how can get code and make Goldcard

M.Mohamed2007 said:
my Android phone always boots in the RUU failed mode and cannot enter the Android Home screen anymore
kindly check attachment
I cant install Terminal Emulator
how can get code and make Goldcard
Click to expand...
Click to collapse
http://theunlockr.com/2010/03/10/how-to-create-a-goldcard/
Search another Android-phone and make goldcard on it.
Or you can use computer with linux/ubuntu
After making goldcard you can continue flash-process by running RUU from my previous post

Dear
i tried by ubuntu-11.10-desktop-i386 but i can't reach . what i can do?

M.Mohamed2007 said:
Dear
i tried by ubuntu-11.10-desktop-i386 but i can't reach . what i can do?
Click to expand...
Click to collapse
What can't you reach?
In ubuntu try to go to mmc_host
Code:
cd /sys/class/mmc_host
then explore directory
Code:
ls
You should see files like mmcX (where X - any number)
Then you can read CID by command
Code:
cat /sys/class/mmc_host/mmcX/mmcX:*/cid
(where X - any number)

can't you reach? = I can not arrive
i will try and feedback
Happy Eid

Mytouch 1.2 32A SPL issue

I have a 32A mytouch 1.2 and i accidently flashed 1.76.0008 and the new radio. now i can really do anything cant revert back nor can it flash anything in HBOOT i either get main version is old (i think, says main version is...) i tried gold carding it doesn't work still get the same message redid my goldcard and still nothing. any way to revive my phone without jtah sincei can still access flashboot and what not.
SPL/hboot version: 1.76.0008.
Radio version: 6.35.08.29.
Main software version: 2.53.707.2.
cid: t-mob010.
cpld: 13.
product: sapphire.
mid: sapp31000.
security: on.
build-mode: ship.

need help to indentify the model 907 but big size

Hi
i have 2 devices with unknow baseband i wanna flash the devices but the problem is i dont know the model number
i have attached the picture please check
Code:
:\D Drive\Software\Motorola\mfastboot-v2>fastboot getvar all
(bootloader) version-bootloader: 1060
(bootloader) product: scorpion
(bootloader) secure: no
(bootloader) mid: 0000
(bootloader) version: 0.5
(bootloader) serialno: LS7V140077
(bootloader) qe:
(bootloader) version-baseband: not supported
(bootloader) version-system: not supported
(bootloader) version-kernel: not supported
(bootloader) version-webtop: not supported
(bootloader) baseband: not supported
(bootloader) unlocked: not supported
(bootloader) max-download-size: 805306368
(bootloader) emmc-size: 16GB
(bootloader) reason: Key pressed
(bootloader) revision-hardware: 0x8100
(bootloader) cpu: UNSUPPORTED
all:
finished. total time: 0.031s

any help guys //?

Gsm UK said:
any help guys //?
Click to expand...
Click to collapse
XT910. Airplane mode is on but it seems to have no IMEI which means it won't work on mobile network until IMEI is restored

No i dont think so its XT910 u can search in google i see XT910 is different

How did you come across this device?
The back of it says XT910, FCC ID is IHDP56ME2, which also points to XT910. However, that looks like a 4.7" or 5" version of XT907. The XT910 looks very different and was a 4.3" device.
I think the clue is on the bottom of this device, it says, "MOTOROLA MOBILITY CONFIDENTIAL RESTRICTED PROPERTY: NOT FOR SALE". That makes me think this is some kind of prototype. Maybe one of a kind.
Another clue is that it is product name Scorpion. The RAZR M was Scorpion Mini. However, I'm not aware that Motorola ever released a Scorpion (XT910 was Spyder).
So I would guess what you have here is a one-of-a-kind prototype that was never made into a production device. Very cool thing to have. Maybe not useful though, I don't know that you would be able to flash it with anything. Also, being a prototype, maybe the baseband isn't even connected to anything. The radio in it may be non-functional, which could explain the lack of IMEI. Maybe this is a prototype for the RAZR M HD that was never released.
Did you identify the smaller one? Model SMI seems to point to XT890 RAZR i. The FCC ID printed on the sticker comes up invalid. Might just be a typo, it should have an FCC ID under the clear tape.

No more voicecalls after using *#*#4636#*#* menu.

Hello, I posted my problem in the general Q&A section but I get no respons there. I don't know how to move it here so I have to post it a second time here. Sorry for that.
I have the following problem with my Moto X Style.
Out of couriousity I took a look at the screen via *#*#4636#*#* I didn't think it was possible to change anything here but problably it is because since then i'm unable to sent or receive phone calls.
4G data connecion works fine though.
Strange thing is, although I buoght the phone in The Netherlands, I can only select the US radioband in this screen. Is it possible to change this somehow to Dutch again?
The 'pereferred network' is set to LTE/UMTS auto (PRL). I'm not sure if that is the right one for the netherlands but I haven't found the one that works.
Thank you,

Marco275 said:
Hello, I posted my problem in the general Q&A section but I get no respons there. I don't know how to move it here so I have to post it a second time here. Sorry for that.
I have the following problem with my Moto X Style.
Out of couriousity I took a look at the screen via *#*#4636#*#* I didn't think it was possible to change anything here but problably it is because since then i'm unable to sent or receive phone calls.
4G data connecion works fine though.
Strange thing is, although I buoght the phone in The Netherlands, I can only select the US radioband in this screen. Is it possible to change this somehow to Dutch again?
The 'pereferred network' is set to LTE/UMTS auto (PRL). I'm not sure if that is the right one for the netherlands but I haven't found the one that works.
Thank you,
Click to expand...
Click to collapse
This post intrigues me... You have a Moto X Style (XT1572) not a Moto X Pure (XT1575)? The Style never was sold in the US, so you shouldn't have US band selection at all. My fear is you bought a Style someone borked up by flashing a different region's variant ROM to the device, sometimes it is impossible to get back to the correct one.
Can you post the output of 'fastboot getvar all' but mask out the IMEI/SN please?

acejavelin said:
This post intrigues me... You have a Moto X Style (XT1572) not a Moto X Pure (XT1575)? The Style never was sold in the US, so you shouldn't have US band selection at all. My fear is you bought a Style someone borked up by flashing a different region's variant ROM to the device, sometimes it is impossible to get back to the correct one.
Can you post the output of 'fastboot getvar all' but mask out the IMEI/SN please?
Click to expand...
Click to collapse
Hello acejavelin, thanks for your response.
Yes, I have the XT1572. (Style) I bought it new from a legit Dutch retailer. The phone always worked fine untit I couldn't keep my fingers from the *#*#4636#*#* screen. :angel:
In this screen I can select preferred network which says LTE/UTMS auto (PRL). If I change this it automatically returns to this setting.
When I press the 3 dots in the upper right corner I can sellect mode for radio band. But here only the United States is shown.
I made screenshots of all the relevant screens but when I want to upload a pic I get an URL.
Here is the result of what you asked me.
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8992-A0.52
(bootloader) product: clark
(bootloader) board: clark
(bootloader) secure: yes
(bootloader) hwrev: 0x83C0
(bootloader) radio: 0x1
(bootloader) emmc: 32GB Samsung REV=07 PRV=02 TYPE=57 PNM=BWBD3R
(bootloader) ram[0]: 3072MB Samsung S8 SDRAM DIE=6Gb M5=x1 M6=x5 M7=x0 M
(bootloader) ram[1]: 8=x3B
(bootloader) cpu: MSM8992
(bootloader) serialno: TA*********
(bootloader) cid: 0x0007
(bootloader) channelid: 0x42
(bootloader) uid: 256FE9001E000000000000000000
(bootloader) unlocked: no
(bootloader) securestate: locked
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 35*************
(bootloader) meid:
(bootloader) date: 11-14-2015
(bootloader) sku: XT1572
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Aug 26 16:39:27 UTC 2018"
(bootloader) ro.build.fingerprint[0]: motorola/clark_reteu/clark:7.0/NPH
(bootloader) ro.build.fingerprint[1]: S25.200-15-8/6:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.211.8.clark_reteu
(bootloader) ro.build.version.full[1]: .reteu.en.EU
(bootloader) ro.build.version.qcom: <not found>
(bootloader) version-baseband[0]: M8992_1255331.29.01.88.09R CLARK_EMEA_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-perf-g6349ca9 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9 201501
(bootloader) kernel.version[2]: 23 (prerelease) (GCC) ) #1 SMP PREEMPT M
(bootloader) kernel.version[3]: on Oct 23 08:09:25 CDT 2017
(bootloader) sbl1.git: git=MBM-NG-VA0.52-0-g17b2538
(bootloader) rpm.git: git=90a41be
(bootloader) tz.git: git=2d08904-dirty
(bootloader) hyp.git: git=2d08904-dirty
(bootloader) sdi.git: git=d9f358f
(bootloader) pmic.git: git=MBM-NG-VA0.52-0-g17b2538
(bootloader) aboot.git: git=MBM-NG-VA0.52-0-g69ca042
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retfr
all: listed above
Finished. Total time: 0.484s

Marco275 said:
Hello acejavelin, thanks for your response.
Yes, I have the XT1572. (Style) I bought it new from a legit Dutch retailer. The phone always worked fine untit I couldn't keep my fingers from the *#*#4636#*#* screen. :angel:
In this screen I can select preferred network which says LTE/UTMS auto (PRL). If I change this it automatically returns to this setting.
When I press the 3 dots in the upper right corner I can sellect mode for radio band. But here only the United States is shown.
I made screenshots of all the relevant screens but when I want to upload a pic I get an URL.
Here is the result of what you asked me.
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8992-A0.52
(bootloader) product: clark
(bootloader) board: clark
(bootloader) secure: yes
(bootloader) hwrev: 0x83C0
(bootloader) radio: 0x1
(bootloader) emmc: 32GB Samsung REV=07 PRV=02 TYPE=57 PNM=BWBD3R
(bootloader) ram[0]: 3072MB Samsung S8 SDRAM DIE=6Gb M5=x1 M6=x5 M7=x0 M
(bootloader) ram[1]: 8=x3B
(bootloader) cpu: MSM8992
(bootloader) serialno: TA*********
(bootloader) cid: 0x0007
(bootloader) channelid: 0x42
(bootloader) uid: 256FE9001E000000000000000000
(bootloader) unlocked: no
(bootloader) securestate: locked
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 35*************
(bootloader) meid:
(bootloader) date: 11-14-2015
(bootloader) sku: XT1572
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Aug 26 16:39:27 UTC 2018"
(bootloader) ro.build.fingerprint[0]: motorola/clark_reteu/clark:7.0/NPH
(bootloader) ro.build.fingerprint[1]: S25.200-15-8/6:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.211.8.clark_reteu
(bootloader) ro.build.version.full[1]: .reteu.en.EU
(bootloader) ro.build.version.qcom: <not found>
(bootloader) version-baseband[0]: M8992_1255331.29.01.88.09R CLARK_EMEA_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-perf-g6349ca9 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9 201501
(bootloader) kernel.version[2]: 23 (prerelease) (GCC) ) #1 SMP PREEMPT M
(bootloader) kernel.version[3]: on Oct 23 08:09:25 CDT 2017
(bootloader) sbl1.git: git=MBM-NG-VA0.52-0-g17b2538
(bootloader) rpm.git: git=90a41be
(bootloader) tz.git: git=2d08904-dirty
(bootloader) hyp.git: git=2d08904-dirty
(bootloader) sdi.git: git=d9f358f
(bootloader) pmic.git: git=MBM-NG-VA0.52-0-g17b2538
(bootloader) aboot.git: git=MBM-NG-VA0.52-0-g69ca042
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retfr
all: listed above
Finished. Total time: 0.484s
Click to expand...
Click to collapse
Ok... Guess I was barking up the wrong tree, the bootloader has never been unlocked, so it's a completely stock Retail EU/France version.
Unfortunately, I don't know how to fix this, sorry.

I'm on Nougat Asia dual SIM
As you mentioned, my radio was US, too
But mine works well, forr both call and data

acejavelin said:
Ok... Guess I was barking up the wrong tree, the bootloader has never been unlocked, so it's a completely stock Retail EU/France version.
Unfortunately, I don't know how to fix this, sorry.
Click to expand...
Click to collapse
Hi acejavelin,
Thank you, I appreciate your effort. Apparently i have to be satisfied with a tablet with a data connetion until I find the courage to switch to Lineage or somthing.
I don't see any mention of my broblem elsewhere on the internet so I guess it's not a very common problem. On other sites I asked they don't know an awnser either.
I find it weird though that an unrooted phone can be messed up simply by a software setting.
I read that with original firmware it's possible to reflash a phone using RSDLite. I looked everywhere for the firmware but until now I was not able to find a European version for the XT1572.
The only ones I could find were for the US and asian models. Maybe someone can give me a push in the right direction?
Thank you.

mr_5kool said:
I'm on Nougat Asia dual SIM
As you mentioned, my radio was US, too
But mine works well, forr both call and data
Click to expand...
Click to collapse
Oke, Maybe my problem lays elswhere then. The US band is the only one that is visible pressing the 3 dots in the upper right corner.
My phone is set on the LTE/UTMS auto (PRL) preffered NetWorktype. There are many more like TD-SCDMA/WCDMA etc. But none seem to work and the phone has always automatically returned to LTE/UTMS auto (PRL) when I close and reopen the screen.

Marco275 said:
Oke, Maybe my problem lays elswhere then. The US band is the only one that is visible pressing the 3 dots in the upper right corner.
My phone is set on the LTE/UTMS auto (PRL) preffered NetWorktype. There are many more like TD-SCDMA/WCDMA etc. But none seem to work and the phone has always automatically returned to LTE/UTMS auto (PRL) when I close and reopen the screen.
Click to expand...
Click to collapse
You're right. Some sites with Stock EU rom I bookmarked before have been dead. I did not save to drive, too. You can try other region if your phone is not cellular locked one.

mr_5kool said:
You're right. Some sites with Stock EU rom I bookmarked before have been dead. I did not save to drive, too. You can try other region if your phone is not cellular locked one.
Click to expand...
Click to collapse
Oke, thank you.

Before flashing something, have you simply tried a factory reset?

acejavelin said:
Before flashing something, have you simply tried a factory reset?
Click to expand...
Click to collapse
Yes, I did, both in andoid an in recovery. Also I whiped the cache and reset the config file from the provider. I did everything I could find on the internet about similar problems.
I also read somewhere that is is possible to only flash the modem file.

Marco275 said:
Yes, I did, both in andoid an in recovery. Also I whiped the cache and reset the config file from the provider. I did everything I could find on the internet about similar problems.
I also read somewhere that is is possible to only flash the modem file.
Click to expand...
Click to collapse
But it was working? Then nothing you could change in the 4636 menu would be permanent... Odd

No, it didn't solve the problem. I also thought nothing could be changed in the 4636 menu, but apparently it can. So people like me, who don't know what they are doing.. stay away!

Marco275 said:
Oke, Maybe my problem lays elswhere then. The US band is the only one that is visible pressing the 3 dots in the upper right corner.
My phone is set on the LTE/UTMS auto (PRL) preffered NetWorktype. There are many more like TD-SCDMA/WCDMA etc. But none seem to work and the phone has always automatically returned to LTE/UTMS auto (PRL) when I close and reopen the screen.
Click to expand...
Click to collapse
The stock EU ROM is here: https://yadi.sk/d/MCliEyCPfj7ZZ/MOTO.X3/Style/XT1572/EU
(If you still need it)

mr_5kool said:
The stock EU ROM is here: https://yadi.sk/d/MCliEyCPfj7ZZ/MOTO.X3/Style/XT1572/EU
(If you still need it)
Click to expand...
Click to collapse
Thank you. :good:

Hi to everyone
I have the following problem with my Moto X Style XT1575
Out of curiosity, I took a look at the screen via *#*#4636#*#* I didn't think it was possible to change anything here but probably it is because since then I'm unable to sent or receive phone calls.
4G data connection works fine though.