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Having just come off the phone to my Network, I'm worried about my choice of Nexus 4. My first one I have had less than a week and this morning the back glass went ping whilst it was sitting on the sofa doing nothing, the entire back just shattered all on its own.
The Network operator advised there are issues with leaving the phone on charge for long periods and the battery overheating causing the glass to shatter. I was offered an alternate phone, but I actually like the Nexus so am giving it another go. Has anyone else experienced anything similar?
I'm used to charging my phone overnight whilst in bed as I don't feel this is excessive over charging????
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
It's the heat, do you live in a child country, or keep the ac low? Since the glass is thick, the temperature gradient between the two sides causes expansion like in a bi metallic strip, causing it to bend, and eventually crack as strain goes beyond the critical point of elasticity. 11th grade physics
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---------- Post added at 12:10 AM ---------- Previous post was at 12:09 AM ----------
Long story short, don't subject the phone to a temperature gradient of more than 7-10 degrees Celsius, the glass will break, gorilla or no gorilla
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euki69 said:
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
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No such thing as all modern phones/batteries have circuitry built in to prevent overcharging. The phone will tell the AC adapter to stop supplying power and as such it does. You can keep devices plugged in for days without any current reaching the battery. If your phone is still charging past 100% then that's a faulty AC adapter which should be replaced.
It's -20C outside now while inside being 20C so that's a 40 degree difference and I have no issues with my phone just cracking out of no where. Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
shotta35 said:
No such thing as all modern phones/batteries have circuitry built in to prevent overcharging. The phone will tell the AC adapter to stop supplying power and as such it does. You can keep devices plugged in for days without any current reaching the battery. If your phone is still charging past 100% then that's a faulty AC adapter which should be replaced.
It's -20C outside now while inside being 20C so that's a 40 degree difference and I have no issues with my phone just cracking out of no where. Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
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I can only go by what my Network told me, I was placed on hold whilst they contacted the Nexus Team whoever they are. When he came back he stated that I had left my phone charging for too long which would have likely caused the glass to fail.
Even I was shocked when I saw the shattered glass and thought they're going to think I dropped it. But then dropping the phone with the special glass shouldn't cause it to shatter, maybe a crack or two, but as per the picture this is an all over shatter.
Maybe I just had a one off duff phone, time will tell as I've ordered a replacement as I actually love the phone itself. Had a HTC for 2 years with not a scratch as I look after my things.
Hantslad said:
I was placed on hold whilst they contacted the Nexus Team whoever they are. When he came back he stated that I had left my phone charging for too long which would have likely caused the glass to fail.
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Sorry but this is utter nonsense. If this is really what they said, then either they were winding you up for a laugh, or they didn't know what they were talking about.
Sent from my Nexus 4 using xda premium
steviewevie said:
Sorry but this is utter nonsense. If this is really what they said, then either they were winding you up for a laugh, or they didn't know what they were talking about.
Sent from my Nexus 4 using xda premium
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Click to collapse
Maybe they thought it was funny and were winding me up then. I guess they just replace phones for no reason?
I'm pretty sure if there were no known faults they wouldn't just offer a free exchange or an alternate phone if they thought I'd smashed the thing myself.
Mine broke by being in my pocket just the other day. It's on it's way to LG right now for possible Warranty work.
shotta35 said:
Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
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Click to collapse
Its not the glass affected by temperature changes, rather the metal components and frame that are. This "can" cause glass to crack.
Did your phone have any kind of skin or protector on the back?
I have heard stories of cracking from temp changes.
I have a front and back protector and have not had any trouble with mine going from zero degrees outside to 70 inside or vice versa.
euki69 said:
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
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Click to collapse
Leaving it charging over night has absolutely no ill effects on the battery.
Sent from my Nexus 4 using Tapatalk 2
Hantslad said:
The Network operator advised there are issues with leaving the phone on charge for long periods and the battery overheating causing the glass to shatter.
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Click to collapse
Hmm I charge my phone during night since november and still perfect
Are you making this story up mate? I don`t believe a word of it and it sounds like troll language to me Damage like that seems to be caused by a fall (flat on it`s back) rather than a overheated battery imo. It would take a sudden 40-50 degrees Celsius increase and most probably the glas would melt rather than break. Breakage is caused by temperature differences between the inner and outer side off the glas. And you don`t have it fixed allthough they offered it too you?
Hi
It looks like a typical stress fracture of the glass.
I'm not convinced normal changes in temperature is the cause as otherwise we'd not be using glass for windows!
Charging overnight is perfectly safe and doesn't harm the battery. Lithium batteries explode if constantly charged so the charging circuitry is carefully designed to monitor the charge and stop it when the battery is full. There are also safe guards in place, which likely the red flashing LED issue is an indicator of a fail-safe being triggered.
Sometimes lithium batteries go wrong. The lithium batteries in the Nexus are not in a rigid metal can like most but a different technology that allows them to be in a soft foil packet, much like you might find food in. This means a fault can cause the battery to expand, this would deform the back, stressing the glass and breaking it. Typically with such a fault there will be heat, so 1st line support on hearing of customers finding a hot phone with a smashed back may be coming to the wrong conclusion that heat is the cause.
The only people that know the truth are LG who will find these phones winging their way back to them, and unless this is a huge problem where a recall is required, we will probably never know or be told of a confirmed cause of these "Unexplained Spontaneous Back Shattering" events or USBS, and there probably isn't one single cause anyway.
Regards
Phil
gee2012 said:
Are you making this story up mate? I don`t believe a word of it and it sounds like troll language to me Damage like that seems to be caused by a fall (flat on it`s back) rather than a overheated battery imo. It would take a sudden 40-50 degrees Celsius increase and most probably the glas would melt rather than break. Breakage is caused by temperature differences between the inner and outer side off the glas. And you don`t have it fixed allthough they offered it too you?
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Why would I make it up? I asked the question if anyone else has had similar issues as when my replacement arrives on Tuesday, if it happens again, I would like to know if it is infact a common issue.
Had I have dropped the phone I would be asking if anyone knows how I could get it fixed. Why would anyone waste time posting a load of lies?
As it happens 3 Network have advised they are aware of over charging causing the back glass to break, although I don't see any warnings or advice over how long you should keep a phone on charge.
I fail to see how what I have stated has given you reason to think I am trolling. I am happy with the phone itself and feel it's worth another go as it's fast and to be honest is one of the best handsets I have had.
Hantslad said:
As it happens 3 Network have advised they are aware of over charging causing the back glass to break, although I don't see any warnings or advice over how long you should keep a phone on charge.
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Click to collapse
Sounds like 3's support staff don't know what they are taking about.
Sent from my Nexus 4 using xda premium
steviewevie said:
Sounds like 3's support staff don't know what they are taking about.
Sent from my Nexus 4 using xda premium
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Now, this I can agree with. The reason I have given the phone a second chance is that I believe I had a duff phone. I was offered a different phone, but stuck with the Nexus as I actually love it so far.
When I contacted 3, they placed me on hold for a few minutes and came back to advise they had spoken to the Nexus Team, wether that be at 3 or Google, I have no idea. The conversation was almost accusing me of over charging, but being an average phone user I do not know what over charging is. I just plug the phone in and leave it as I always have with previous phones.
The phone itself was not in any pocket, but just sitting on the sofa when it shattered and I too find it hard to believe it just shattered by itself, but in all honesty it did! I have no reason to come on here and say otherwise.
Let's hope the replacement will give me many hours of use, I've ordered a 2 cases to ensure if I do drop it, I get some protection.
Overdose1986 said:
Hmm I charge my phone during night since november and still perfect
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+1
I have charged overnight every night since November with no ill effects. I've used various nexus and non-nexus chargers.
I've also never used a screen protector and have had no scratches. I have a 3 quid S tpu for the back and sides.
Sent from my Nexus 4 using xda premium
I've never not charged a phone all night. If I had to wake up at 1 or 2 in the morning to unplug this phone I would sell it today, that is ridiculous. I can't believe that LG or any company would think that this would be acceptable in 2013. Maybe back in the stone age but not today. With that being said, my phone is still in perfect condition with a protector on the front and back. The only thing that drives me crazy is the creakiness of the phone. I hope this crap gets straightened out.
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How is this thing waterproof when the head phone jack is just... right THERE open to anything. I mean that seems like a fairly big deal and an indication that I might not want to toss this thing in the tub.
Has anyone actually tested their Z1 by going swimming or something?
electroblood said:
How is this thing waterproof when the head phone jack is just... right THERE open to anything. I mean that seems like a fairly big deal and an indication that I might not want to toss this thing in the tub.
Has anyone actually tested their Z1 by going swimming or something?
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The paper that came with my said ip57 and said to NOT swim with it. Says ok at room temperature in shallow water.
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dottat said:
The paper that came with my said ip57 and said to NOT swim with it. Says ok at room temperature in shallow water.
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IPX7 says immersion in 1 meter of water for 30 minutes. Its does say not to take in the shower, but their web site certainly SHOWS it being dunked and someone swimming with it. Strange
electroblood said:
IPX7 says immersion in 1 meter of water for 30 minutes. Its does say not to take in the shower, but their web site certainly SHOWS it being dunked and someone swimming with it. Strange
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I'm a watch guy. That said I don't ever swim with any watch. Even the ones I have with 1000 ft rating. I'm just going to go about normal life. It's $100 so if I happen to soak it to death I will be forced to decide how much the watch was needed.
I did see one guy post he wore his while giving the kids a bath and remembered afterwards. He had no problems.
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I've taken a shower with mine many times and mine has no plug in the headphone jack. I've had no problems.
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Thanks All
I just wanted to get some idea of what I was dealing with before I did something fatal to my new toy. Appreciate the input.
hello everyone,
I notice in some youtube demo hands on that the Galaxy S 5 has a removable battery and its back cover can be removed without screws.
I was curious on how effective its Waterproof claims leaving the battery prone for water penetration unlike the Galaxy S 4 Active.
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You freakn people needa learn how to read and stop with this WATER PROOF stuff. IT'S NOT WATER PROOF.... WATER RESISTANT damn dude, read better!
Joe0113 said:
You freakn people needa learn how to read and stop with this WATER PROOF stuff. IT'S NOT WATER PROOF.... WATER RESISTANT damn dude, read better!
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ok, its water resistant.
why does Samsung made it vulnerable for the water to get in Galaxy S 5 with a non-screw back cover ?
it is IP67....
meaning dust cannot get in at all, regardless how fine it is (6)
and you can submerge it in water and have water jets fired at it (7)
i dont see any reason to doubt the waterproofing.
the phone has to be tested before getting an IP certification.
spazzy1912 said:
it is IP67....
meaning dust cannot get in at all, regardless how fine it is (6)
and you can submerge it in water and have water jets fired at it (7)
i dont see any reason to doubt the waterproofing.
the phone has to be tested before getting an IP certification.
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Click to collapse
Im fairly sure that those certification numbers are mostly an estimate, I highly doubt your phone will be destroyed if you go a couple inches over the 1m mark. Sure, there is more pressure and its a risk you are willing to take but it should be fine.
Plus its better for Samsung to under-report the waterproof rating than to exaggerate and have to deal with the backlash of people with damaged devices.
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msavic6 said:
Im fairly sure that those certification numbers are mostly an estimate, I highly doubt your phone will be destroyed if you go a couple inches over the 1m mark. Sure, there is more pressure and its a risk you are willing to take but it should be fine.
Plus its better for Samsung to under-report the waterproof rating than to exaggerate and have to deal with the backlash of people with damaged devices.
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It isn't an estimate. It was tested at those condition and passed it. Although there are no guarantees on what it will do beyond those conditions
spazzy1912 said:
It isn't an estimate. It was tested at those condition and passed it. Although there are no guarantees on what it will do beyond those conditions
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It was tested at those specific conditions to gain certification but it wasn't tested until the device completely failed.
Hence why I say its an estimate, I highly doubt that 1m of submersion is the maximum threshold for the device and anything above that will result in spontaneous failure. The phone can probably handle quite a bit more than that but Samsung chooses to not advertise it as such.
Samsung left themselves a safety gap since they know customers will go above and beyond the rated limits and they don't want to have to deal with all the pissed off customers.
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souleater11 said:
hello everyone,
I notice in some youtube demo hands on that the Galaxy S 5 has a removable battery and its back cover can be removed without screws.
I was curious on how effective its Waterproof claims leaving the battery prone for water penetration unlike the Galaxy S 4 Active.
Sent from my SAMSUNG-SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
The active didn't use screws either, if you close the back properly there shouldn't be an issue.
Check this post
http://forum.xda-developers.com/showthread.php?p=50782722
It doesn't matter if its unibody or not Samsung or Sony. Rules for waterRESISTANT phones are the same. You cant dive with them.
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Is Salt water really that harmful to the phone if you rinse it in fresh water immediately after its exposure to the salt water.
I mean if your going to dump it underwater to capture a couple images, I dont see why the Salt water should bother the phone.
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msavic6 said:
It was tested at those specific conditions to gain certification but it wasn't tested until the device completely failed.
Hence why I say its an estimate, I highly doubt that 1m of submersion is the maximum threshold for the device and anything above that will result in spontaneous failure. The phone can probably handle quite a bit more than that but Samsung chooses to not advertise it as such.
Samsung left themselves a safety gap since they know customers will go above and beyond the rated limits and they don't want to have to deal with all the pissed off customers.
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Guess we'll find out when it hits the market and everyone goes underwater to take photos. I'm sure then we will find the "threshold," lol.
deeznuts said:
Guess we'll find out when it hits the market and everyone goes underwater to take photos. I'm sure then we will find the "threshold," lol.
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Samsung is going to advertise the phone as water resistant and to a consumer's ears that will mean waterproof. People will take the phone way below 1m under water and will probably complain if it gets damaged, the thing I'm wondering is will the warranty cover water damage?
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msavic6 said:
Samsung is going to advertise the phone as water resistant and to a consumer's ears that will mean waterproof. People will take the phone way below 1m under water and will probably complain if it gets damaged, the thing I'm wondering is will the warranty cover water damage?
Sent from my Galaxy Nexus using Tapatalk
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Doubtful, this is why i also get a third party insurance on my devices. Cover everything except loss/stolen phone. I'm sure the youtube videos will be entertaining though! Really stuck between getting the S5 as my first Samsung device, the Z2, or the new HTC but have yet to see what they offer. I'm really liking the water resistant feature though and doubt HTC will have it to offer a hell of a lot for my personal interest. Seems HTC is always 6-8mths behind everyone else. Upgrade is soon for me.
Damn... That's a shame. Time has passed since the swimming pool photos campaigns of the Z series...
www.engadget.com/2015/09/11/sony-xp...e=dlvr.it&utm_campaign=Engadget&ncid=rss_semi
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There never was full immersion water proof. If your phone got wet inside, sony just stated that phone flaps wasnt closed properly before immersion.
I think it was south africa who denied sony to adverdise z1 as phone that you can fully immersion to water
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Well, it's a long discussion of what was and what wasn't. Some phones were definitely waterproof and Sony undeniably marketed their Z line at least as fit for taking underwater photos. My zr swam under water with no issues. But it's also true that many people had ruined their Xperias like that. This is the first time Sony actually says: don't put it under water. And it's a shame.
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I think waterproofness has not changed at all, only sonys guarantee
I wanna buy this phone, are you sure it isn't waterproof? I had an Xperia Go which is not a very good phone, but anyway I used to throw it in the pool and nothing happened. I'm also curious if you can take under water photos with this phone.
I have seen videos on YouTube of people putting it in a glass of water and I have read that some people's phones (regarding earlier z generations) were not waterproof while other's were.
I have not dared to try it myself but I think it is as mele80 said.
I view it as a safety net to protect against accidental spillages and unpredictable weather rather than a feature designed to be intentionally exploited. I don't intend on purposely testing out the waterproofing capabilities!
Again misleading topic But z5c is still waterproof just use it with care..
RiTCHiE007 said:
Again misleading topic But z5c is still waterproof just use it with care..
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Excuse me, what's misleading about it?
- marketing campaign clearly showing Z series (before z4) being submerged and taking underwater photos
- accidents happen to quite a few phones (some might have been submerged without proper cap attachment but I'm sure you don't believe all Xperia users are stupid enough to forget a simple gesture such as attaching the caps)
- Sony saying now you should not submerge the phones.
That's what the thread is about, and these are all facts.
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tudork said:
Damn... That's a shame. Time has passed since the swimming pool photos campaigns of the Z series...
www.engadget.com/2015/09/11/sony-xp...e=dlvr.it&utm_campaign=Engadget&ncid=rss_semi
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Click to expand...
Click to collapse
Just watch this
https://www.youtube.com/watch?v=0X2jSk_5uKY
RiTCHiE007 said:
Just watch this
https://www.youtube.com/watch?v=0X2jSk_5uKY
Click to expand...
Click to collapse
Let me know when you do the same
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Disclaimers:
*The Xperia Z5 Compact is waterproof and protected against dust, so don’t worry if you get caught in the rain or want to wash off dirt under a tap, but remember: all ports and attached covers should be firmly closed. You should not put the device completely underwater or expose it to seawater, salt water, chlorinated water or liquids such as drinks. Abuse and improper use of device will invalidate warranty. The device has Ingress Protection rating IP65/68. For more info see www.sonymobile.com/waterproof. Note: the Xperia™ has a capless USB port to connect and charge. The USB port needs to be completely dry before charging.
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Click to collapse
I think we are safe to use or have the phone under the shower and all that.
But don't submerge it in water with soap/foam (in a bathtub), chlorinated water (swimming pool) or even potable water if you are living in a zone with a lot of calcium (bathtub / glass of tap water. Just look at your pans to know about this). If it is a more alkaline water, it would be less risky.
Of course we can do this for a short time to film a video or something. But there are risks.
thesebastian said:
I think we are safe to use or have the phone under the shower and all that.
But don't submerge it in water with soap/foam (in a bathtub), chlorinated water (swimming pool) or even potable water if you are living in a zone with a lot of calcium (bathtub / glass of tap water. Just look at your pans to know about this). If it is a more alkaline water, it would be less risky.
Of course we can do this for a short time to film a video or something. But there are risks.
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Click to collapse
No there is no risk if you take care of your phone. The phone should be good when the water pressure dont get above 1.5bar so aslong as you dont go in flowing water or dive with it, it should be fine.
---------- Post added at 01:41 PM ---------- Previous post was at 01:41 PM ----------
tudork said:
Let me know when you do the same
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Click to collapse
Why? Thats why we have youtube so we dont need to do the same.
RiTCHiE007 said:
No there is no risk if you take care of your phone. The phone should be good when the water pressure dont get above 1.5bar so aslong as you dont go in flowing water or dive with it, it should be fine.
---------- Post added at 01:41 PM ---------- Previous post was at 01:41 PM ----------
Why? Thats why we have youtube so we dont need to do the same.
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Click to collapse
Ah, so the phone is waterproof only on YouTube? That makes sense.
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tudork said:
Ah, so the phone is waterproof only on YouTube? That makes sense.
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Click to collapse
No it makes more sense if you use your brain. Youtube is just a sample of what the phone can do so its not only waterproof on youtube but also IRL.
RiTCHiE007 said:
No there is no risk if you take care of your phone. The phone should be good when the water pressure dont get above 1.5bar so aslong as you dont go in flowing water or dive with it, it should be fine.
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Click to collapse
The problem is that this 1.5bar figure is for normal tap water.
Everything what thesebastian mentioned lowers this figure. Soap lowers surface tension so soapy water can get past the seals at lower pressure. Salt and chlor can damage seals which lowers the maximum pressure they can take permanently. Water is not = water.
---------- Post added at 06:00 PM ---------- Previous post was at 05:44 PM ----------
RiTCHiE007 said:
Youtube is just a sample of what the phone can do so its not only waterproof on youtube but also IRL.
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Click to collapse
It is the reverse actually.
Example: A youtube video of a phone falling 2 meters and not breaking.
Would you take that as proof they the phone in question will not break under such conditions?
No, of course not. It just means that it there is a *possibility* of it not breaking after a 2m fall. This is precisely because the youtube video is a sample of "what the phone can do". It cannot show the whole picture - and other possibilities what the "phone can do" is "break after the fall".
Same with the dunking video. The question is not if it can get damaged by water, that one is already answered. 100% waterproof does not exist. Even if the phone is normally 100% waterproof, there is always the chance of defects.
So question is the probability of it getting water damage. That chance can be any number- 0,001%, 1%, 5%, 25% or 75%. A youtube video of a single device getting submerged cannot show this.
Psykhe said:
The problem is that this 1.5bar figure is for normal tap water.
Everything what thesebastian mentioned lowers this figure. Soap lowers surface tension so soapy water can get past the seals at lower pressure. Salt and chlor can damage seals which lowers the maximum pressure they can take permanently. Water is not = water.
---------- Post added at 06:00 PM ---------- Previous post was at 05:44 PM ----------
It is the reverse actually.
Example: A youtube video of a phone falling 2 meters and not breaking.
Would you take that as proof they the phone in question will not break under such conditions?
No, of course not. It just means that it there is a *possibility* of it not breaking after a 2m fall. This is precisely because the youtube video is a sample of "what the phone can do". It cannot show the whole picture - and other possibilities what the "phone can do" is "break after the fall".
Same with the dunking video. The question is not if it can get damaged by water, that one is already answered. 100% waterproof does not exist. Even if the phone is normally 100% waterproof, there is always the chance of defects.
So question is the probability of it getting water damage. That chance can be any number- 0,001%, 1%, 5%, 25% or 75%. A youtube video of a single device getting submerged cannot show this.
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Well i said youtube gives you a sample of whats possible and if you take care of your phone then you can use it in all sorts of different water types aslong as you clean it after. But the point is that not everyone uses their brain and think it can handle all without doing some checking etc before you gonna do it like check testmode and see if its waterproof before you dip it into water. Problem is that people use it in flowing water etc that raises the water pressure or go diving with it. I tried it so many times with my z3c and never had 1 problem even in salt water alsong as you clean it.
RiTCHiE007 said:
Well i said youtube gives you a sample of whats possible and if you take care of your phone then you can use it in all sorts of different water types aslong as you clean it after. But the point is that not everyone uses their brain and think it can handle all without doing some checking etc before you gonna do it like check testmode and see if its waterproof before you dip it into water. Problem is that people use it in flowing water etc that raises the water pressure or go diving with it. I tried it so many times with my z3c and never had 1 problem even in salt water alsong as you clean it.
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Click to collapse
Which means that you use your brain and everyone else who got their phones screwed after dunking them didn't use their brain. Impressive.
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tudork said:
Which means that you use your brain and everyone else who got their phones screwed after dunking them didn't use their brain. Impressive.
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Click to collapse
No thats not what im saying but the thing is you will always hear first from people that screw up some how or got a bad device and still went under water. Like 99% of the people that have a good working device with no problems are less eager to start a topic or to respond to a topic. And yes you will always have some people that take it to far and those are the ones that dont think before they do anything.
Note that the water coming from the shower might be more than 1.5 bar.
Moving the phone in water might make the relative pressure more than 1.5bar.
It's the same problem with watch. The pressure of specifications are intend for non moving stuff in non moving water. It's like when you put your and thru the windows of a running car, the air is at normal pressure but on your hand, you feel the resistance increase with speed.
I had my 64gig note5 for 3 weeks. I treated it like every other phone i have ever had, including pulled it out in a light drizzle for 2 seconds to check a text.
Apparently this phone is not water safe at all.
My screen started acting up and i sent it in, and they say it has water damage, from just having a few dots of rain in it, IN A CASE.
Last Samsung product I ever buy. And I have bought a lot from them.
Be careful. Buy insurance. Or don't buy this phone.
When i get it back i will do a tear down and show you were it is vulnerable.
This says otherwise... https://www.youtube.com/watch?v=kOSS_YeeKRs
2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
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Light drizzle as in when I wiped it off and put it back in my pocket the screen had maybe 8 raindrops on it.
As far as how other phones do in videos, IDK, all I know is my phone and how I treated it and how Samsung denied my repair.
I asked the guy when I called them how he knows there wasn't a failure in manufacture of the glue or whatever and they refused to even talk about that, "It shows water damage inside", that was all the proof he needed that it was not the phone's fault.
I actually added up all the TVs and such I have bought from Samsung, it's over $10k, and I could probably buy that again in future stuff easily. It's too bad they have terrible service, they have lost a lot of future income.
It's not surprising Apple is beating them up again.
If I did something like dropped this phone in water or spilled a big gulp on it, I wouldn't be complaining, that's my fault. But NO $900 phone should be toast from a few rain drops. It's pathetic.
princeasi said:
2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
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Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
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It's from Sprint direct.
Is it even water damage? Or is it just Samsung's poor service? IDK.
Yes, it's crazy. Yes, I can't imagine a few drops of rain can destroy a 3 week phone, and that they see "corrosion" inside when it was only a 2 weeks old when I pulled it out in the drizzle.
Yes, I can't imagine it either, but it happened.
What's even worse though, is Samsung didn't even offer to fix it for cost. They say it costs MORE to fix than buy a new one. Which is completely a joke. They can't put a new motherboard in it for less than $900? That's just insane.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a new one?
princeasi said:
Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
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DAvid_B said:
Or is it just Samsung's poor service? IDK.
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Less than 24 hours after I got it I dropped mine from about two feet. It landed half on the grass half on the concrete patio. The back glass cracked. Rather than rant that the back shouldn't have cracked from that particular drop I owned it and called Samsung to get it repaired. It's $76 including them paying roundtrip 2 day shipping. I'd say that's pretty good service. The progress of the repair was available to me step-by-step onine and it was quite detailed. Do you mind posting yours? I'd be curious to see what led to it being beyond economical repair.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a news one?
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If I put diesel in a two week old gas-powered car not too hard to imagine at all. You admit you got the phone wet so the part that's gray is how wet you got it. I left mine outside face up on the patio table and it got caught in a sudden rain shower. It was fine in every respect afterward. So at least based on my experience it's not that water sensitive. But each drop and water encounter is different so everyone's experience is YMMV.
Yeah samsung will not fix anything at their cost once water damage is confirmed from that little sticker.
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Sounds like your seals are faulty or the drain lane was clogged with dirt.
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Anecdotes do not equal facts...
Title of this thread is misleading.
First, Samsung never claim this phone is water resistance or Water proof. Second, You just have the ****tiest luck, Mine was in my jeans the other day, soaking wet from heavy rain and it still working.
What you should have try is turning it off and sat it in front of a fan for a couple hours to see if that fix it.
P.s it not physically possible that a light drizzle can messed up the screen...unless rain got through the ear piece. or you just trolling around.
One drop just got in the wrong place, like through the connector in the bottom or something
a 2 sec rain "drizzle" dropping into the bottom connector, frying the motherboard is an unlikely event lol.
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All I can say is "Murphy's law".
Just bad luck, I had self broken back glass on Z3 and stuck autofocus (constant macro shots lol) which I fixed by shaking the phone, looked like lense was stuck.
And yeah I'm even more impressed by your accident considering all the waterproof tests which S6 passed or lasted for very long till fully dead.
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Water dots can be activated if you have it in the bathroom while taking a hot shower...
Anyone who damages their note 5 due to him/her taking it into an environment extreme enough to cause water dots is user error. Not the fault of the manufacturer!
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ShannonPricePhoto said:
Water dots can be activated if you have it in the bathroom while taking a hot shower...
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I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.
HNIC215 said:
I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.
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he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.
bfilipowski said:
he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.
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I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.
HNIC215 said:
I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.
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Understood. I was just stating an all to common issue based on my experience as a service and repair technician for Samsung devices. There is no wiggle room when the water indicator is tripped. Only option is insurance replacement.
Do whatever you want with your phone. I'll continue to use my waterproof Bluetooth speaker in damp areas.