Whatsapp and BBM problem on OnePlus 2 - OnePlus 2 Q&A, Help & Troubleshooting

Hi all...
I have a data plan and all my other social apps can be connected such as wechat Facebook...
But it seems that i cannot send or receive on both my whatsapp and BBM on my data plan.
Only when I am connected to wifi then i will be able to send and receive.

Allan90990000 said:
Hi all...
I have a data plan and all my other social apps can be connected such as wechat Facebook...
But it seems that i cannot send or receive on both my whatsapp and BBM on my data plan.
Only when I am connected to wifi then i will be able to send and receive.
Click to expand...
Click to collapse
Check your carrier's APN setting. Something must be wrong with it.

Related

Disconnect EDGE/GPRS

I have a Tmobile DASh in US...which come with pre-installed Yahoo; I use yahoo a lot. I connect to my home Wi-fi and and then access yahoo. But surprisingly Tmobile charges for it saying each message I send and receive is send as a text message.
I think as edge is enabled yahoo is sending it default thru edge/gprs and hence the charge.
Is there any way to turn off egde or have the yahoo to connect thru only Wi-fi, as I can do for skype.
I tried to delete all the setting in edge but no help.
Please help me.
Lucky
Try the WM 6.0 Upgrade
lucky_me said:
I have a Tmobile DASh in US...which come with pre-installed Yahoo; I use yahoo a lot. I connect to my home Wi-fi and and then access yahoo. But surprisingly Tmobile charges for it saying each message I send and receive is send as a text message.
I think as edge is enabled yahoo is sending it default thru edge/gprs and hence the charge.
Is there any way to turn off egde or have the yahoo to connect thru only Wi-fi, as I can do for skype.
I tried to delete all the setting in edge but no help.
Please help me.
Lucky
Click to expand...
Click to collapse
Lucky,
Try the WM 6.0 upgrate at http://www.tmobile.com/wmupgrade
All of the pre installed messaging apps send and receive "instant messages" as SMS.

data services

hello, i got a unlimited data plan to my hd2 3 days ago and now i can't upload videos or pictures to facebook or youtube, haven't check twitter cuz i don use it.
does anyone now if is a way to fix this or anyone having the same problem??
I'm on edge connection cuz i don't have 3g coverage where i live, can that be the problem?? ...maybe.... but even on wifi is not working anymore
facebook also block my account cuz i used parlingo trying to connect to FB chat, so i had to change the password, then i tried again same thing can't connect

[Q] Whatsapp Connection Problem

I just got my Nexus 4 yesterday, when I installed whatsapp I wasn't able to connect. I was getting the below error. Any help?
Code:
"Unable to connect. Please check that you are connected to the internet and try again.
Please reboot your phone if your connection problem persists."
MPAI said:
I just got my Nexus 4 yesterday, when I installed whatsapp I wasn't able to connect. I was getting the below error. Any help?
Code:
"Unable to connect. Please check that you are connected to the internet and try again.
Please reboot your phone if your connection problem persists."
Click to expand...
Click to collapse
Bro, even I had the same problem when I installed it on my N4.
I had even mailed about the problem to the support section of Whatsapp, but they didn't responded.
So I switched to "VIBER" along with my friends.
whatsapp
I amongst many, with the same issue if you do a google search re whatsapp issue.
Not only can I not connect, but I did finally overcome that issue by downloading the newer version.
The other issue I experience with whatsapp is the delay in receiving messages. It seems the push service, is not running properly.
All this I have experienced since the update of Android 422.
MPAI said:
I just got my Nexus 4 yesterday, when I installed whatsapp I wasn't able to connect. I was getting the below error. Any help?
Code:
"Unable to connect. Please check that you are connected to the internet and try again.
Please reboot your phone if your connection problem persists."
Click to expand...
Click to collapse
Had the same problem with mine. All I did was get onto a wifi network and it worked perfectly!!!
Sent from my Nexus 4 using xda app-developers app
did it work out for you? I'm having the same problem right now..
verification problem is persistent
I am facing this problem too . I'll try it out on a Wi-Fi
MPAI said:
I just got my Nexus 4 yesterday, when I installed whatsapp I wasn't able to connect. I was getting the below error. Any help?
Code:
"Unable to connect. Please check that you are connected to the internet and try again.
Please reboot your phone if your connection problem persists."
Click to expand...
Click to collapse
If you can connect to other applications on your data network, but not WhatsApp, it could be that your mobile provider has configured your wireless access points to block certain chat applications. Try this if WhatsApp still will not work on data only:
Contact your mobile provider and ask them about different access point settings to run chat apps.
They will guide you through a process in which you will manually configure your data network and web settings.
Go to access point settings (APNs) and select TATA DOCOMO INTERNET apn or which ever service provider you use select Internet apn , your whatsapp will work.
Whatsapp not connecting
jamesindia2000 said:
If you can connect to other applications on your data network, but not WhatsApp, it could be that your mobile provider has configured your wireless access points to block certain chat applications. Try this if WhatsApp still will not work on data only:
Contact your mobile provider and ask them about different access point settings to run chat apps.
They will guide you through a process in which you will manually configure your data network and web settings.
Go to access point settings (APNs) and select TATA DOCOMO INTERNET apn or which ever service provider you use select Internet apn , your whatsapp will work.
Click to expand...
Click to collapse
I installed a Custom ROM CarHD for Galaxy S4 I9505 and unable to connect to whats app. Tried Data and Wifi both. Any sugesstions?
Whatsapp is down at the moment. Just wait a bit and the problem should be fixed.
Sent from my Nexus 4 using xda app-developers app

[Q] No MMS over Wifi?

I think I'm losing my mind. I could have swore MMS over WIFI was possible before I rooted via the GEOHOT method, but it seems since I did the deed, I am unable to send MMS through the default Messages or Google Hangouts without disconnecting from Wifi hopping on 4G then going back. I double and triple checked I still have mobile data on while connected to my home wifi, so I'm not sure where the issue lies.
Apologies if this is a known issue but a quick thread search yielded no results of similar issue so I figured I'd ask, is this something that can be corrected or is it just due to the setup of the phone and VZW network?
Thanks all!
nephilimreborn said:
I think I'm losing my mind. I could have swore MMS over WIFI was possible before I rooted via the GEOHOT method, but it seems since I did the deed, I am unable to send MMS through the default Messages or Google Hangouts without disconnecting from Wifi hopping on 4G then going back. I double and triple checked I still have mobile data on while connected to my home wifi, so I'm not sure where the issue lies.
Apologies if this is a known issue but a quick thread search yielded no results of similar issue so I figured I'd ask, is this something that can be corrected or is it just due to the setup of the phone and VZW network?
Thanks all!
Click to expand...
Click to collapse
MMS (multimedia messages with pictures, etc..) uses data to transmit the message. It's normal for an MMS message to use cellular data service even when connected to wifi, since your home or work wifi doesn't have communication with Verizon's cell network.
SMS (simple texts with no attachments, just text) does not use data and would not need to hop over to 4G.
mms over wifi
i just tried, and sent a mms to my email thru wifi but i'm not using the stock messaging app, i have my default set to handcent and it works a bit differently. Additionally my wifi allows me to use 4g while still connected to wifi. I'm running both alliancerom and slymhyde.. i can do it on both through handcent i hopped back and forth with safestrap.
MrHyde03 said:
MMS (multimedia messages with pictures, etc..) uses data to transmit the message. It's normal for an MMS message to use cellular data service even when connected to wifi, since your home or work wifi doesn't have communication with Verizon's cell network.
SMS (simple texts with no attachments, just text) does not use data and would not need to hop over to 4G.
Click to expand...
Click to collapse
brando5055 said:
i just tried, and sent a mms to my email thru wifi but i'm not using the stock messaging app, i have my default set to handcent and it works a bit differently. Additionally my wifi allows me to use 4g while still connected to wifi. I'm running both alliancerom and slymhyde.. i can do it on both through handcent i hopped back and forth with safestrap.
Click to expand...
Click to collapse
I'm familiar with the data connection handoff when send SMS vs MMS, but thanks for clarifying I just assumed the device would switch from Wifi to 4G or cellular data to send the MMS vs just not sending it at all unless the WiFi was disconnected. I might just have to try 3rd party apps I suppose and see where that takes me. I just liked how Hangouts integrated with my other Google services.
Thanks for the info!

Whatsapp and Facebook not work on WiFi

Hi
I have a Samsung Galaxy S5 SM900H, buy it for two days, I have a very strange problem in my home I have a WiFi network, connected to Wifi with my S5 I can browse the internet through Chrome, use any application that needs internet, receipt Whatsapp messages (images, Videos), Facebook Messenger, Email, Hangouts, etc., but when I try to send pictures, videos or text messages through WhatsApp are never sent and Facebook does not load the new news, it is loading and it never ends.
If I connect to 3G data network everything works fine.
There are several Samsung phones in my house and all work fine connected to the same wireless network.
In my house there is no Proxy or any equipment that restricts access to the internet.
I already delete data, cache and uninstall both applications, install again and the problem persists.
I hope you can help me, thanks.

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