[Q] Whatsapp Connection Problem - Nexus 4 Q&A, Help & Troubleshooting

I just got my Nexus 4 yesterday, when I installed whatsapp I wasn't able to connect. I was getting the below error. Any help?
Code:
"Unable to connect. Please check that you are connected to the internet and try again.
Please reboot your phone if your connection problem persists."

MPAI said:
I just got my Nexus 4 yesterday, when I installed whatsapp I wasn't able to connect. I was getting the below error. Any help?
Code:
"Unable to connect. Please check that you are connected to the internet and try again.
Please reboot your phone if your connection problem persists."
Click to expand...
Click to collapse
Bro, even I had the same problem when I installed it on my N4.
I had even mailed about the problem to the support section of Whatsapp, but they didn't responded.
So I switched to "VIBER" along with my friends.

whatsapp
I amongst many, with the same issue if you do a google search re whatsapp issue.
Not only can I not connect, but I did finally overcome that issue by downloading the newer version.
The other issue I experience with whatsapp is the delay in receiving messages. It seems the push service, is not running properly.
All this I have experienced since the update of Android 422.
MPAI said:
I just got my Nexus 4 yesterday, when I installed whatsapp I wasn't able to connect. I was getting the below error. Any help?
Code:
"Unable to connect. Please check that you are connected to the internet and try again.
Please reboot your phone if your connection problem persists."
Click to expand...
Click to collapse

Had the same problem with mine. All I did was get onto a wifi network and it worked perfectly!!!
Sent from my Nexus 4 using xda app-developers app

did it work out for you? I'm having the same problem right now..

verification problem is persistent
I am facing this problem too . I'll try it out on a Wi-Fi

MPAI said:
I just got my Nexus 4 yesterday, when I installed whatsapp I wasn't able to connect. I was getting the below error. Any help?
Code:
"Unable to connect. Please check that you are connected to the internet and try again.
Please reboot your phone if your connection problem persists."
Click to expand...
Click to collapse
If you can connect to other applications on your data network, but not WhatsApp, it could be that your mobile provider has configured your wireless access points to block certain chat applications. Try this if WhatsApp still will not work on data only:
Contact your mobile provider and ask them about different access point settings to run chat apps.
They will guide you through a process in which you will manually configure your data network and web settings.
Go to access point settings (APNs) and select TATA DOCOMO INTERNET apn or which ever service provider you use select Internet apn , your whatsapp will work.

Whatsapp not connecting
jamesindia2000 said:
If you can connect to other applications on your data network, but not WhatsApp, it could be that your mobile provider has configured your wireless access points to block certain chat applications. Try this if WhatsApp still will not work on data only:
Contact your mobile provider and ask them about different access point settings to run chat apps.
They will guide you through a process in which you will manually configure your data network and web settings.
Go to access point settings (APNs) and select TATA DOCOMO INTERNET apn or which ever service provider you use select Internet apn , your whatsapp will work.
Click to expand...
Click to collapse
I installed a Custom ROM CarHD for Galaxy S4 I9505 and unable to connect to whats app. Tried Data and Wifi both. Any sugesstions?

Whatsapp is down at the moment. Just wait a bit and the problem should be fixed.
Sent from my Nexus 4 using xda app-developers app

Related

T-Mobile connection issues

Got my HD2 now on a T mobile contract, but i have issues with it connecting to some services. It wont update Twitter, or check my gmail, but the internet works ok. It just says i cannot connect with the current connection settings.
My orange SIM has no such issues in it and if i put the T mobile SIM in my HD it sometimes works, but not always.
Any ideas?
rovex said:
Got my HD2 now on a T mobile contract, but i have issues with it connecting to some services. It wont update Twitter, or check my gmail, but the internet works ok. It just says i cannot connect with the current connection settings.
My orange SIM has no such issues in it and if i put the T mobile SIM in my HD it sometimes works, but not always.
Any ideas?
Click to expand...
Click to collapse
I just left T-mobile because the block certain ports so that you can't use various connections, such as msn, I was even having problems with mini opera, couldn't even install mini opera 5.
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
johnk1973 said:
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
Click to expand...
Click to collapse
Agree.....
This caused me no end of a problem until I realized I had not unticked this option.
See here
Thanks chaps yeah that seemed to work ok, mostly.. Youtube is still blocked i believe i have to call them and ask for the block to be removed.
rovex said:
Thanks chaps yeah that seemed to work ok, mostly.. Youtube is still blocked i believe i have to call them and ask for the block to be removed.
Click to expand...
Click to collapse
strange I never had a problem with YouTube.
T-mobile put that stupid adult lock on their phones nowadays. You have to ask them to remove it or do it through their website if you want to view pron or you-tube.
Maybe something, maybe nothing but T-Mobile in north Suffolk / south Norfolk has been down most of the day.
t-mobile is down. there are doin some major works on the mast. summat to do with the strong winds
Mine wont do anything to do with using the network to connect to the internet, including general browsing, it just says:
Cannot Connect
Dialed:
Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again.
Any ideas?
johnk1973 said:
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
Click to expand...
Click to collapse
Thanks so much, just found this - unblocked Twitter tab, and hopefully will iron out some msn connection issues. This tip should be in one of the main Leo tips threads (if it's not already).
It's true you have to call t-mobile to remove "adult block" so you can use youtube, or you can log in online and do it.
johnk1973 said:
If you haven't already go in to you connection settings/set up my proxy server and un-tick 'this network uses a proxy server'. That should help with your email.
Click to expand...
Click to collapse
Thanks so much. This has been driving me crazy for so long. I could connect to the internet fine, so i thought there was something wrong with my new phone. All sorted now. once again, thanks

No Wi Fi Connection After Flashing

Hi Everyone,
I flashed to the latest version of 3VOLUTION. After flashing everything works (Phone Calls, Text Messaging, etc). I am unable to access the internet through Wi-Fi. It connects to the router successfully but nothing displays on the program. I tried Opera Mini, Internet Explorer and SkiFire and nothing happens.
Any Tips?
Operator & Wifi settings, etc.
Not sure which 3VO rom you are referring to ?
Had you check out all the operator settings (gprs, proxy) and see if it might have been reset, clear or deleted, etc.
Is the wifi power setting correct - i.e. auto power off from beng inactive ?
For a specific hotspot, is the network type correct under wifi connection ?
Username & password correct - any typos? Clear them all & re-enter them ?
Under IE, go to Menu/Tools/Options/Connection - are they correct for Auto detect settings & Select network ?
Hi,
THanks for taking the time to reply.
It was not really a problem. I just had No Internet Connection at that time and therefore nothing displayed.
THIS HAS BEEN RESOLVED
wilito92 said:
Hi,
THanks for taking the time to reply.
It was not really a problem. I just had No Internet Connection at that time and therefore nothing displayed.
THIS HAS BEEN RESOLVED
Click to expand...
Click to collapse
hi, im Snap S521 user, after flashing using 3VO im facing the same problem, unable to access internet connection through wifi, can u tell me how to solve it?
Moved as not rom development

Nexus 4 mobile data issues

Hello,
I could not find similar issue that I am currently facing so I decided to ask. I am from Europe (concerning my data provider) and I have strange issues with mobile data. I have a plan for mobile data and when I turn on mobile data it successfully displays "H" (hsdpa) - everything is legit in terms of connectivity. But here is the kick - I can easily check my corporate exchange account mail, sync contacts everything... but I can't browse, watch youtube or even access play store. It simply displays connection error. So in edition to my nexus 4 I also have nexus 10 and so I tried hosting hot-spot on my nexus 4 (with mobile data enabled) and connected my nexus 10 - EVERYTHING WORKS. I can browse on my nexus 10, watch HD youtube videos everything...
So somehow I don't seem to believe that this is my providers fault but something not right with nexus 4 settings. I can only gain full access to everything on my nexus 4 when I connect to wi-fi.
Maybe someone has faced this issue ? Please help
You must take a look to your APN settings, I had same problems like that, It happens whe my N4 configure it itself, try to delete it and ask to your provider to send you the APN mensage configuration, or copy the apn setting of another android, some times there are problems with de proxy ip and ports.. but you have a conecction.. but not fully. good look.
Sorry for bad english .. spanish here XD
May be the APN issue. just check which APN is selected & select appropriate APN if required
Thanks a bunch guys. Seems my provider sends faulty APN settings, had to find correct ones in the forum - now everything works! :victory: This thread can be closed

Connection bug on open Wi-Fi e.g. Railwire

I have been noticing a weird issue since many moons (updates) ago where our beloved device (601KL 6gb variant v338 stock+rooted with magisk in my case) refuses to connect to internet over Open Wifi.
E.g.- If any of you are travelling in India by train, try connecting to the free Google Railwire Wi-Fi for free internet. Normally what should happen is that you are connected with no internet and a pop-up page appears where you are requested to input your mobile number for receiving an OTP. The OTP is then entered into the page and you will be connected to internet.
OR
You can open any page which by default will lead you to the OTP page where you go through the entire process.
Now, in X00TD what happens is that you will be connected with no internet but you do not get any pop up page neither are you redirected to any such OTP page. Hence no free internet !
This isssue occurs across multiple open wifi networks which require OTP sign in (I have checked at airports too) and this bug has also been reported on Asus zentalk forum but the Mods there are clueless about the nature of the problem itself.
I have tried several solutions but none of them seem to work all the time, the only solution that works at times is opening <http://login.page/>.
So any ideas to implement it natively ?
I too had problem but my device 6gb did got a notification to sign in to WiFi network and I entered mobile number then an otp was received after entering it the verification never finished and I used my mobile Internet instead.
Hmm, well I keep trying to connect with my above mentioned method but initially it requires mobile network and sometimes it work, sometimes it doesn't
Tianhe said:
I have been noticing a weird issue since many moons (updates) ago where our beloved device (601KL 6gb variant v338 stock+rooted with magisk in my case) refuses to connect to internet over Open Wifi.
E.g.- If any of you are travelling in India by train, try connecting to the free Google Railwire Wi-Fi for free internet. Normally what should happen is that you are connected with no internet and a pop-up page appears where you are requested to input your mobile number for receiving an OTP. The OTP is then entered into the page and you will be connected to internet.
OR
You can open any page which by default will lead you to the OTP page where you go through the entire process.
Now, in X00TD what happens is that you will be connected with no internet but you do not get any pop up page neither are you redirected to any such OTP page. Hence no free internet !
This isssue occurs across multiple open wifi networks which require OTP sign in (I have checked at airports too) and this bug has also been reported on Asus zentalk forum but the Mods there are clueless about the nature of the problem itself.
I have tried several solutions but none of them seem to work all the time, the only solution that works at times is opening <http://login.page/>.
So any ideas to implement it natively ?
Click to expand...
Click to collapse
Have u disabled / deleted CaptivePortalLogin.apk? That's the app that enables network login ability in system.
Cookie Ninja said:
Have u disabled / deleted CaptivePortalLogin.apk? That's the app that enables network login ability in system.
Click to expand...
Click to collapse
Nope, neither disabled nor deleted. I can login to other password based networks just fine, it's the OTP based ones that have been causing trouble.
Not facing this problem as I connected via railwire yesterday and It showed the login page and even got the notification for login , my device is 4GB varient
srb25k said:
Not facing this problem as I connected via railwire yesterday and It showed the login page and even got the notification for login , my device is 4GB varient
Click to expand...
Click to collapse
Are you on v338 or v339 FW ?
Tianhe said:
Are you on v338 or v339 FW ?
Click to expand...
Click to collapse
I am on 339
srb25k said:
I am on 339
Click to expand...
Click to collapse
Ok, I am on v338. Will try again when I upgrade to v339

Problem with some app while in wifi

Hello, I am facing a problem with some apps, the problem is while i am in mobile data all apps work fine, but if i change to wifi some can't connect to internet, for example one of the strangest is line, when i am under wifi i can get the notification of a new message but when i open the chat the message never loads until i change back to mobile data, is someoone with the same problem? any solution?
pacopepe77 said:
Hello, I am facing a problem with some apps, the problem is while i am in mobile data all apps work fine, but if i change to wifi some can't connect to internet, for example one of the strangest is line, when i am under wifi i can get the notification of a new message but when i open the chat the message never loads until i change back to mobile data, is someoone with the same problem? any solution?
Click to expand...
Click to collapse
go to application setting and look for different apps not working under wifi then check for App restriction section, may be changing those setting to wifi restriction or something solve your problem

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