Voicemail Notifier (icon) missing? - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Got Sprint S6 Edge+ last Friday and I am guessing this issue would apply for Note 5.
I happened to check my voicemail today (long press 1) and surprised to see there were 4 voicemails. I got nothing in notification. No icon or message.
I had disabled Sprint's Visual Voicemail on day 1 since I don't want to pay premium for those services. But I thought the system would let me know about VMs via icon or message.
I tried installing "voicemail notifier" apk but that did not help either.
What am I doing wrong? How are you notified about pending Voice Mails? Non-Sprint phones may have different way... How about Sprint folks?
Any help is appreciated.
Thanks!!

goitsme48 said:
Got Sprint S6 Edge+ last Friday and I am guessing this issue would apply for Note 5.
I happened to check my voicemail today (long press 1) and surprised to see there were 4 voicemails. I got nothing in notification. No icon or message.
I had disabled Sprint's Visual Voicemail on day 1 since I don't want to pay premium for those services. But I thought the system would let me know about VMs via icon or message.
I tried installing "voicemail notifier" apk but that did not help either.
What am I doing wrong? How are you notified about pending Voice Mails? Non-Sprint phones may have different way... How about Sprint folks?
Any help is appreciated.
Thanks!!
Click to expand...
Click to collapse
This will be a network/carrier issue rather than the phone. The icon is generated (and removed) by the carrier, which is why it sometimes takes a few minutes for it to disappear after deleting your messages. Maybe you should seek support from them.

Related

Faulty Voicemail Notification

Yes I'm a newbie to this forum so be nice.
Has anybody had problems with their new voicemail notification staying on after you've gone over and deleted your new messages? I've done a soft reset like 5 times and deleted every message from my voicemail and my today screen still says I have voicemail and the notification sounds when I start it up. I'm thinking this doesn't have anything to do with the phone itself but rather Sprint (??) I had a PPC6701 previously and the Fusic and I had problems with this as well...
Just wondering if this has happened to anybody else and if you know why or how to fix it..
Thanks.
My Faulty Voicemail is a little different
No matter how many vmail messages I have, my Mogul only indicates that I have 1 message. Over and over again, I'm told I've got one, and only one, voicemail. Very annoying that this expensive little device can't give an accurate tally of the messages. You'd think they'd have solved that by now. I mean, it's 2007. Sheesh.
yeah, i have the same thing, sometimes after deleting a messege it says i still have one, then ill get another voice mail and it will still say 1 (annoying since i neverknow if the 1 messege is real or fake)
ill usually call myself and leave a messege, then delete it and it goes away (until the next time i get a voice mail and its back)
notoriousfcp said:
No matter how many vmail messages I have, my Mogul only indicates that I have 1 message. Over and over again, I'm told I've got one, and only one, voicemail. Very annoying that this expensive little device can't give an accurate tally of the messages. You'd think they'd have solved that by now. I mean, it's 2007. Sheesh.
Click to expand...
Click to collapse
I've read that the issue is a limitation of the Sprint network.
That is due to limitations of CDMA, or so I've heard.
I also have issues with the voicemail indicator not "leaving" after a message is deleted...the only fix I've found is to leave myself a message (normally by calling from another phone) and delete that normally....MOST of the time that works.
whaut said:
That is due to limitations of CDMA, or so I've heard.
I also have issues with the voicemail indicator not "leaving" after a message is deleted...the only fix I've found is to leave myself a message (normally by calling from another phone) and delete that normally....MOST of the time that works.
Click to expand...
Click to collapse
I havent had that issue at all, it may just be the signal in your area. As far as having multiple voicemails with notification of one, yes that is a staple of sprint's service. however on the nextel side, this does not occur. One thing i have noticed with my mogul, is that the notification will pop up when i get an additional message i just often ignore it, the best thing to do is just clear the vmail indication so the next new message you get, you know its new. that is all.
Here is another way:
Start
-> Settings
-> Phone
-> Services Tab
-> Voicemail (from menu)
->Get Settings
->Clear button
I have had a similar and ongoing problem with my Alltel Voice Mail. It started, possibly by coincidence, on August 1st when they took over Midwest Wireless. At that time I had a PPC6700 and my wife had an LG4400. They had us try switching to the new PPC6800's and still, on either phone if you used the automatic playback option - whereby when you call in the messages will play automatically, when you hit 5 to delete - it should delete the message indicator on your phone screen. Ours will not.
In my many discussions with Alltel they would reset our voice mail which meant that you had to go in and re-record your messages, etc.. When that was done it puts all your Voicemail items to the default settings and in that mode you have to dial 1 to play your messages. If you leave it in that mode it will delete the voice mail indicator.
If you switch it back to automatic playback mode, it will not delete the indicator.
I have spent probably hours on the phone with Alltel and their techs to no avail. Even after I tracked the problem down to the Automatic Playback mode.
Not sure if this is a similar problem but it would be nice if the carriers would (could) fix their own network?
996turbo
jhendrickson said:
Here is another way:
Start
-> Settings
-> Phone
-> Services Tab
-> Voicemail (from menu)
->Get Settings
->Clear button
Click to expand...
Click to collapse
That would work if those options were in WM5...so far they're only showing up in WM6 (to my knowledge). I just checked my sampson WM5 phone settings, and that option isn't there....but I do remember it in at least one of the WM6 builds I've run.
whaut said:
That would work if those options were in WM5...so far they're only showing up in WM6 (to my knowledge). I just checked my sampson WM5 phone settings, and that option isn't there....but I do remember it in at least one of the WM6 builds I've run.
Click to expand...
Click to collapse
I assumed everyone was running WM6 since that's what comes on the Titan and this is in the Titan forum. Nobody had mentioned running WM5 anywhere.
I can confirm that this option is in the stock rom as well as DCD's.
That option is not available on my PPC6800 from Alltel either.

HELP - new HD2 voicemail status icon stuck

Hi,
Hopefully one of you guys may be able to help.
I've just upgraded to a HD2 from my old Diamond. It seems ever since I've had this handset (3days now) there's a status icon always showing that I have a voicemail but when I check I have none and neither do I have any messages in the 'voicemail inbox'.
Tmobile have re-created the voicemail box which cured it for a few hours only for it to come back!!!
Tmobile are suggesting that my SIM card is too old and needs replacing. Before I go and do that has anybody here had a similar problem and maybe found a solution?
Cheers.
hiya,
did you get this sorted? im having the same issue
Voicemail stuck
It seems (I think) that if I leave myself a message and then go into voicemail, clear it but stay on the line until the voicemail icon disappears then its cleared but only till the next time I reset the phone and then its back! Best I've got so far...and haven't got the SIM replaced yet but I think that seems doubtful anyway!!
It seems it may be a 'feature' of the ROM I have (1.43) but I'm a little loathed to update the ROM as its tied to Tmobile. What ROM are you?
Cheers,
John
I have exactly the same issue with an Unlocked Toshiba TG01 (originally on Orange) running Windows Mobile 6.5, on T-Mobile UK.
It's rather annoying
Give your service provider ( t-mobile, orange, o2 ect) a call and there can reset your voice mail box.
There will leave you a message and then you hear it and delete it and restart the device and the icon disappears
Hope that works
I have this problem now - I had a voicemail from my old provider and didn't pick it up.
Now got a new provider and the voicemail icon is stuck. I can't get a reset though as my current provider doesn't even offer voicemail!!
Any ideas?
Same Issue
I've got an AT&T HTC Pure and I use YouMail.com.
I have no saved messages, no current messages. I've tried adding a message and deleting it and stil the phone says I have 1 new voicemail.
I have even hard-reset the device and no change. Oh, yeah, I also tried changing the voicemail info. back top AT&T. Still says 1.
Very frustrating.
I have a different problem.
Whenever I get a voicemail I cannot access it by calling my number.
Help please.
Hello
Who is you network service provider
THanks
Try this:
For the longest time my HTC Touch Pro has told me I've got a voicemail, but it's wrong. I don't. It somehow got out of sync. The phone has a way to reset the voicemail indicator, but it's buried pretty well. How to reset the voicemail indicator of your Windows Mobile 6.1 device:
1. Hit the "Phone" button like you would to place a call.
2. Instead of dialing the number, tap "Menu".
3. Tap "Options".
4. Navigate to the "Services" tab.
5. Choose "Voicemail" from the list box.
6. Click "Get Settings..."
7. Hit the "Clear" button.
8. Press "ok" to close the window.
Your main screen should reflect this action immediately, and should not indicate that you have a voicemail!
Click to expand...
Click to collapse
or
Hello,
Thank you for the instructions, however, my HTC 8925/WM6.1 does not seem to have any sort of "Clear" button, it just shows two textboxes, one with the SMSC number and the other with my VMB number.. The only options are to change/clear those text fields or click the "OK" box..
If anyone else has had the same issue, here are some workarounds:
Registry:
HKLM\Software\OEM\PhoneSetting\HiddenDeleteVM = 0
(DWORD, enables the "clear" button if it's not visible)
You can also go in and manually set the count:
HKCU\System\State\Messages\vmail\Line1\Unread\Count = 0
(DWORD, set it to 0 to clear the VM indicator once and for all)
Hope this helps!
^_^
-A-
Click to expand...
Click to collapse
DrQuincy said:
Try this:
or
Click to expand...
Click to collapse
doesnt work !!
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Asquared said:
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Click to expand...
Click to collapse
i dont think voicemail are stored on sim cards !! are they ???
backlashsid said:
i dont think voicemail are stored on sim cards !! are they ???
Click to expand...
Click to collapse
I didn't think so either, but I gave it a try. I think the problem for me MAY have originated from my initial use of Visual Voicemail. I had no problem with either the "phantom" New Voicemail alert or the 129 text message when I initially started using my HD2. These problems arose for me after activating Visual Voicemail. Maybe it's that application which initially stored the vmail on the SIM (leading to a continuing New Voicemail alert when I thought I'd erased or saved all incoming voicemails), and the text message was the (Visual Voicemail) system's way of trying to let me know that I still had a voicemail message on the SIM??? Whatever may be the case, the method that I described in my post has worked fine for me. No more new vmail alerts when none in fact exist, and no more 129 text messages

TMO US: Haunting empty SMS message from number 129

Hi!
I noticed a weird thing on my HD2.
There is an empty SMS message from 129 number that shows up in the inbox. After deleting it, it keeps coming back after a relatively short period of time. I DO NOT get any notifications about new SMS messages, so it's likely that this is some sort of phantom message.
I have disabled HTC messaging app and disabled the HTC messaging service (so that new SMS notifications contain "Save as read" and "Dismiss" options) and installed "SMS patch" application (from one of the other threads here) so fix the SMS counter.
Anyone has same issue?
The mothership is coming for you....
Honestly though dont have a clue
Yeah, I get that too. I even replied to the text but, never got a response.
yup, ,mine to... can't delete it without it coming right back. Really strange
lol i thought it was only me
It has to do with visual voicemail.
I enabled it and began getting these. I then disabled them and I don't get them anymore
I noticed it a couple of times, but I've deleted it and it hasn't come back.
My visual voicemail is enabled and is working.
Looks like the mystery is solved. Thanks skylinepigeon.
I removed Visual Voicemail service from my T-Mobile account (as I don't really use it anyways), and this phantom message is not coming back anymore.
I got these everyday, when turn on the phone after it's fully charged. I been getting these before I got have Visual Voicemail service on my account.
Sorry to say it's not Visual Voicemail, i just switched over to the HD2 from a Mytouch didnt have VV on mytouch but I did get a 129 message also. I delated the google sync calander on my laptop thinking that was it and I have not gotten a 129 message yet
FenderGuy said:
Sorry to say it's not Visual Voicemail, i just switched over to the HD2 from a Mytouch didnt have VV on mytouch but I did get a 129 message also. I delated the google sync calander on my laptop thinking that was it and I have not gotten a 129 message yet
Click to expand...
Click to collapse
Have you tried calling TMobile and asking thm to remove VVM from your account? Just because your previous phone didn't have VVM doesn't mean a SMS wasn't being sent out.
Also check http://forums.t-mobile.com/t5/T-Mobile-Touch-Pro2/message-from-129/td-p/171226 for some possible solutions.
I get this even after ditching VVM. It has to do with voicemail though. It only shows up for me if someone leaves me a voicemail or if I have any saved. What I do to get rid of it is open it up, transfer it from the sim to the phone, then delete it. And delete the voicemail(s), of course. I've called T-Mo numerous times about this too, they're aware of it & they claim they're working on it. Which I believe, because I used to not be able to delete it at all & now I can.
Me too!
vponomarev said:
Hi!
I noticed a weird thing on my HD2.
There is an empty SMS message from 129 number that shows up in the inbox. After deleting it, it keeps coming back after a relatively short period of time. I DO NOT get any notifications about new SMS messages, so it's likely that this is some sort of phantom message.
I have disabled HTC messaging app and disabled the HTC messaging service (so that new SMS notifications contain "Save as read" and "Dismiss" options) and installed "SMS patch" application (from one of the other threads here) so fix the SMS counter.
Anyone has same issue?
Click to expand...
Click to collapse
I signed up for Micorsoft MyPhone syncronization, I wonder if it has something to do with syncing up the phone?
I'm getting these empty SMS from 129 every time my phone (Verizon LG G2 VS980) boots up. Does anyone know how to make it stop? I noticed that when I delete voice mails, I get these empty SMS from 129 as well. So I am convinced that they have something to do with voicemail. It seems that T-Mobile think that my phone needs these SMS but my phone does not and ended up showing these SMS to me. This only happens when I am running a custom ROM.

Voicemail notification won't go away

I've had my MXPE for about a week now, and ever since I've activated it, I've had a constant voicemail notification that won't go away, and re-notifies me every couple hours. I'm on Sprint, and I've already contacted their customer support, they had me reprogram the phone, then do a factory reset and the notification was still there. So they told me to contact Motorola for support saying it must be a software issue, but Motorola said it wouldn't be software it would be with Sprint. I've waited a few days, but it's still there and I've missed important messages because I didn't know I was being left voicemail. Is there any fix for this, or should I just return the phone? I haven't seen anyone else complain about it, so I'm thinking it might just be my particular phone does have buggy software.
Edit: I've tried both leaving myself a message and clearing my phone app cache, that makes it go away for about an hour and then it comes right back.
Have you tried just deleting the 1 voice mail that is giving you problems? Maybe it is hung up in the system somehow.
Oaklands said:
Have you tried just deleting the 1 voice mail that is giving you problems? Maybe it is hung up in the system somehow.
Click to expand...
Click to collapse
I have no messages in my voicemail, and Sprint reset my services so I had to completely set the system up again.
That happened to me and it was a result I believe of Google Voice. I eventually had to sign up for visual voicemail through AT&T, log on, and the message was there. I had to delete it from visual voicemail and it deleted from my phone.
Sent from my XT1575 using XDA Free mobile app
jiggyb21 said:
That happened to me and it was a result I believe of Google Voice. I eventually had to sign up for visual voicemail through AT&T, log on, and the message was there. I had to delete it from visual voicemail and it deleted from my phone.
Sent from my XT1575 using XDA Free mobile app
Click to expand...
Click to collapse
Was having the same issue too, on AT&T. I saw it right when I was transitioning from my backup S5 and then ignored it because it said it was coming from my Google Voice account. Kept getting stupid VM notifications for as long as I've had this phone and just came across this post. Never thought to check my AT&T voicemail, which is where their "welcome" voicemail was stored, no other messages, and deleted that sucker. Hopefully no more VM notifications pop up!

Voicemail messages pending, won't send and can't be deleted. Please help

Just got an S7 edge with Sprint. I keep getting a little message every minute or so at the bottom saying "1 Message Pending Delivery". I check my voicemail and it says there are unsent messages. I tried to resend them, nothing. I tried to delete them, but one of them is about "Visual Voicemail Avatar", which I don't care about at all, but it says because it's about Visual Voicemail Avatar that it cannot be deleted.
Feel like I have tried everything and am at wit's end. Any help greatly appreciated.
BroDameron said:
Just got an S7 edge with Sprint. I keep getting a little message every minute or so at the bottom saying "1 Message Pending Delivery". I check my voicemail and it says there are unsent messages. I tried to resend them, nothing. I tried to delete them, but one of them is about "Visual Voicemail Avatar", which I don't care about at all, but it says because it's about Visual Voicemail Avatar that it cannot be deleted.
Feel like I have tried everything and am at wit's end. Any help greatly appreciated.
Click to expand...
Click to collapse
Did anyone find a fix to this issue??
My S5 does the samething

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