Yes I'm a newbie to this forum so be nice.
Has anybody had problems with their new voicemail notification staying on after you've gone over and deleted your new messages? I've done a soft reset like 5 times and deleted every message from my voicemail and my today screen still says I have voicemail and the notification sounds when I start it up. I'm thinking this doesn't have anything to do with the phone itself but rather Sprint (??) I had a PPC6701 previously and the Fusic and I had problems with this as well...
Just wondering if this has happened to anybody else and if you know why or how to fix it..
Thanks.
My Faulty Voicemail is a little different
No matter how many vmail messages I have, my Mogul only indicates that I have 1 message. Over and over again, I'm told I've got one, and only one, voicemail. Very annoying that this expensive little device can't give an accurate tally of the messages. You'd think they'd have solved that by now. I mean, it's 2007. Sheesh.
yeah, i have the same thing, sometimes after deleting a messege it says i still have one, then ill get another voice mail and it will still say 1 (annoying since i neverknow if the 1 messege is real or fake)
ill usually call myself and leave a messege, then delete it and it goes away (until the next time i get a voice mail and its back)
notoriousfcp said:
No matter how many vmail messages I have, my Mogul only indicates that I have 1 message. Over and over again, I'm told I've got one, and only one, voicemail. Very annoying that this expensive little device can't give an accurate tally of the messages. You'd think they'd have solved that by now. I mean, it's 2007. Sheesh.
Click to expand...
Click to collapse
I've read that the issue is a limitation of the Sprint network.
That is due to limitations of CDMA, or so I've heard.
I also have issues with the voicemail indicator not "leaving" after a message is deleted...the only fix I've found is to leave myself a message (normally by calling from another phone) and delete that normally....MOST of the time that works.
whaut said:
That is due to limitations of CDMA, or so I've heard.
I also have issues with the voicemail indicator not "leaving" after a message is deleted...the only fix I've found is to leave myself a message (normally by calling from another phone) and delete that normally....MOST of the time that works.
Click to expand...
Click to collapse
I havent had that issue at all, it may just be the signal in your area. As far as having multiple voicemails with notification of one, yes that is a staple of sprint's service. however on the nextel side, this does not occur. One thing i have noticed with my mogul, is that the notification will pop up when i get an additional message i just often ignore it, the best thing to do is just clear the vmail indication so the next new message you get, you know its new. that is all.
Here is another way:
Start
-> Settings
-> Phone
-> Services Tab
-> Voicemail (from menu)
->Get Settings
->Clear button
I have had a similar and ongoing problem with my Alltel Voice Mail. It started, possibly by coincidence, on August 1st when they took over Midwest Wireless. At that time I had a PPC6700 and my wife had an LG4400. They had us try switching to the new PPC6800's and still, on either phone if you used the automatic playback option - whereby when you call in the messages will play automatically, when you hit 5 to delete - it should delete the message indicator on your phone screen. Ours will not.
In my many discussions with Alltel they would reset our voice mail which meant that you had to go in and re-record your messages, etc.. When that was done it puts all your Voicemail items to the default settings and in that mode you have to dial 1 to play your messages. If you leave it in that mode it will delete the voice mail indicator.
If you switch it back to automatic playback mode, it will not delete the indicator.
I have spent probably hours on the phone with Alltel and their techs to no avail. Even after I tracked the problem down to the Automatic Playback mode.
Not sure if this is a similar problem but it would be nice if the carriers would (could) fix their own network?
996turbo
jhendrickson said:
Here is another way:
Start
-> Settings
-> Phone
-> Services Tab
-> Voicemail (from menu)
->Get Settings
->Clear button
Click to expand...
Click to collapse
That would work if those options were in WM5...so far they're only showing up in WM6 (to my knowledge). I just checked my sampson WM5 phone settings, and that option isn't there....but I do remember it in at least one of the WM6 builds I've run.
whaut said:
That would work if those options were in WM5...so far they're only showing up in WM6 (to my knowledge). I just checked my sampson WM5 phone settings, and that option isn't there....but I do remember it in at least one of the WM6 builds I've run.
Click to expand...
Click to collapse
I assumed everyone was running WM6 since that's what comes on the Titan and this is in the Titan forum. Nobody had mentioned running WM5 anywhere.
I can confirm that this option is in the stock rom as well as DCD's.
That option is not available on my PPC6800 from Alltel either.
Related
Hello!
I've purchased a Touch HD a couple of weeks ago.
But I have a problem with the notification on TF3D homescreen saying there's one new voicemail message.
When I call voicemail, listen to the message, delete it, the notification does not go away.
I've searched the forums, and the solution to call myself and leave a message and then delete it does not fix the problem.
Also a soft reset does not make it dissappear.
Is there a register hack to remove the message?
Or something else I can do to make it go away?
H.
this is a bug - mine is doing the same thing.
And there's nothing we can do to solve it?
H.
Not sure if this will help but I had the same problem with an old wm device. The trick was to listen to the message, delete it/save it then wait a couple of seconds before hanging up.
similar problems with my old hermes and the problem was to do with sms_providers.dll file.
I had to replace this file.
Do a search in hermes directory
I think this may be due to the phone not being correctly setup for the network. I've had this on other WM handsets after flashing the ROM - and sorted the problem by installing the correct settings for the network, otherwise I'd get these kind of problems and sometimes strange SMSs with control characters in them.
Try going to "Connection Setup" in Settings -> Connections and resetting to the correct network & country.
Hope that helps.
dsm52 said:
I think this may be due to the phone not being correctly setup for the network. I've had this on other WM handsets after flashing the ROM - and sorted the problem by installing the correct settings for the network, otherwise I'd get these kind of problems and sometimes strange SMSs with control characters in them.
Try going to "Connection Setup" in Settings -> Connections and resetting to the correct network & country.
Hope that helps.
Click to expand...
Click to collapse
lol - of course its set up for the correct network. I made sure it was one of the first things I did!
Well, tried the solution with the sms_providers.dll change, but no luck.
Actually I don't think that was going to work anyway because I don't get weird text messages saying new voicemail.
That works just fine. The only problem I have is that it displays the 1 one voicemail message in between the call info and the calendar on my home screen. And what I try, it just won't go away.
I've also tried to reset the connection setting, but that didn't help also.
I'm going nuts about this!
Is no one else having this issue?
For your info, it's a dutch official rom version.
H.
Also when I leave myself 2 voicemails it still displays 1 new voicemail message.
It appears to be stuck.
Is there a registry setting for tf3d to remove this or something??
H.
Ok,
I've done a hard reset and the notification is gone now.
Hopefully it's not coming back anymore!
Thankz for all your help!
H.
h.vanleeuwen said:
Ok,
I've done a hard reset and the notification is gone now.
Hopefully it's not coming back anymore!
Thankz for all your help!
H.
Click to expand...
Click to collapse
Has the notification come back? I have the same problem with my new WWE official ROM.
Thanks dhatw.
dhatw said:
Has the notification come back? I have the same problem with my new WWE official ROM.
Thanks dhatw.
Click to expand...
Click to collapse
Okay, I just sent myself a voicemail and when I retreived it I deleted it and waited until the voice said deleted and then I pushed * to exit and now the notification is gone from my screen. I don't know if I had to do all of that but it worked anyways.
Registry Fix to Clear Voicemail Indicator
Using any registry editor go to the following keys
HKEY_CURRENT_USER/System/State/Messages/vmail/Line1/Unread
HKEY_CURRENT_USER/System/State/Messages/vmail/Line2/Unread
Display values and change Count value back to zero.
Worked like a charm!
HTC TyTN (a.k.a HERMES)
Windows Mobile 6.1 (CRC's ROM)
I've recently received two blank texts, the author of which is simply "Δ@", following which I promptly restarted my blackstone.
this isnt the first time i've received such a text. A little concerned, since I
read that receiving a blank text from dodgy places means someone might be
trying to hack into your phone.
Has anyone ever received similar texts before? Any advice / help on the matter would be greatly appreciated.
Maaz
Yeah, I got it a while back, but if I'm not mistaken, it was the iPhone which was vulnerable to this SMS attack.
maaz_talha said:
I've recently received two blank texts, the author of which is simply "Δ@", following which I promptly restarted my blackstone.
this isnt the first time i've received such a text. A little concerned, since I
read that receiving a blank text from dodgy places means someone might be
trying to hack into your phone.
Has anyone ever received similar texts before? Any advice / help on the matter would be greatly appreciated.
Maaz
Click to expand...
Click to collapse
Have you checked your Voicemail, if I remember correctly, I had this and it is your Voicemail. I think the way the voicemail icon is activated on phones is via the SMS protocol, and your phone should not show you an SMS message like that, but intercept it and show you your voicemail icon.
If you have a voicemail, read and delete it and you will probably get another text message, which is similar, to instruct the phone to delete the voicemail icon, again you shouldn't see this normally.
I am sure there is a patch to sort this out, but I haven't had any problems like this for ages, so maybe update to a newer ROM and see if it goes away.
Jason
Thanks Jason
I'll look out for voicemail in the future i think i did have some at the time.
However, I keep getting told I have voicemail waiting to be read when I don't actually have any, so its a little difficult (and annoying) determining whether I actually have voicemail or not.
As for my ROM, im using NRGZ28's latest ROM released in late December :s
Maybe its an Orange thing?
maaz_talha said:
Maybe its an Orange thing?
Click to expand...
Click to collapse
If I recall I was on Orange in the UK at the time, so I am not sure if different networks use different ways of forcing the icon to appear, and your phone does not support it. I would of thought it was something to do with the software, so the ROM is likely to be the problem, but I dont know for sure...
As I moved network, I cannot give any definites on whether my ROM would work for you either... You have not indicated your country, maybe if you advise, another person may be able to give you some assistance against that particular ROM.
Jason
I am on orange UK
I have a HTC Tytn with 6.5 (23060)
The Tytn gets the SMS strange symbols when I get Voice message
My HTC HD phone on Orange has Miri 6.5 (21876) V13
Voice messge icon works OK on this
so I would think it maybe win 6.5.3 / Orange problem
You should try calling your phone and leaving a voice message. Orange have a strange issue that I've helped people on xda with before in that if you hang up to soon after deleting voicemail the voicemail icon doesn't disappear. It could be that your phone isn't translating the sms that's sent to display the voicemail icon properly and the sms keeps being sent to you cos Orange thinks you've still got one.
1. Call yourself and leave a voicemail
2. Call you voicemail from your phone and listen to the message
3. Delete the message (option 3 I think) but wait about 5 seconds before hanging up
If you then stop recieving the sms and you're no longer told you got voicemail then great.
4. Leave yourself another message and see if you get the proper icon or a strange text
If you get the strange text then you'll need to do some research into it. I used to get it when I had a Prophet on Orange so take a look in that forum as there was a fix for it.
Hi,
Hopefully one of you guys may be able to help.
I've just upgraded to a HD2 from my old Diamond. It seems ever since I've had this handset (3days now) there's a status icon always showing that I have a voicemail but when I check I have none and neither do I have any messages in the 'voicemail inbox'.
Tmobile have re-created the voicemail box which cured it for a few hours only for it to come back!!!
Tmobile are suggesting that my SIM card is too old and needs replacing. Before I go and do that has anybody here had a similar problem and maybe found a solution?
Cheers.
hiya,
did you get this sorted? im having the same issue
Voicemail stuck
It seems (I think) that if I leave myself a message and then go into voicemail, clear it but stay on the line until the voicemail icon disappears then its cleared but only till the next time I reset the phone and then its back! Best I've got so far...and haven't got the SIM replaced yet but I think that seems doubtful anyway!!
It seems it may be a 'feature' of the ROM I have (1.43) but I'm a little loathed to update the ROM as its tied to Tmobile. What ROM are you?
Cheers,
John
I have exactly the same issue with an Unlocked Toshiba TG01 (originally on Orange) running Windows Mobile 6.5, on T-Mobile UK.
It's rather annoying
Give your service provider ( t-mobile, orange, o2 ect) a call and there can reset your voice mail box.
There will leave you a message and then you hear it and delete it and restart the device and the icon disappears
Hope that works
I have this problem now - I had a voicemail from my old provider and didn't pick it up.
Now got a new provider and the voicemail icon is stuck. I can't get a reset though as my current provider doesn't even offer voicemail!!
Any ideas?
Same Issue
I've got an AT&T HTC Pure and I use YouMail.com.
I have no saved messages, no current messages. I've tried adding a message and deleting it and stil the phone says I have 1 new voicemail.
I have even hard-reset the device and no change. Oh, yeah, I also tried changing the voicemail info. back top AT&T. Still says 1.
Very frustrating.
I have a different problem.
Whenever I get a voicemail I cannot access it by calling my number.
Help please.
Hello
Who is you network service provider
THanks
Try this:
For the longest time my HTC Touch Pro has told me I've got a voicemail, but it's wrong. I don't. It somehow got out of sync. The phone has a way to reset the voicemail indicator, but it's buried pretty well. How to reset the voicemail indicator of your Windows Mobile 6.1 device:
1. Hit the "Phone" button like you would to place a call.
2. Instead of dialing the number, tap "Menu".
3. Tap "Options".
4. Navigate to the "Services" tab.
5. Choose "Voicemail" from the list box.
6. Click "Get Settings..."
7. Hit the "Clear" button.
8. Press "ok" to close the window.
Your main screen should reflect this action immediately, and should not indicate that you have a voicemail!
Click to expand...
Click to collapse
or
Hello,
Thank you for the instructions, however, my HTC 8925/WM6.1 does not seem to have any sort of "Clear" button, it just shows two textboxes, one with the SMSC number and the other with my VMB number.. The only options are to change/clear those text fields or click the "OK" box..
If anyone else has had the same issue, here are some workarounds:
Registry:
HKLM\Software\OEM\PhoneSetting\HiddenDeleteVM = 0
(DWORD, enables the "clear" button if it's not visible)
You can also go in and manually set the count:
HKCU\System\State\Messages\vmail\Line1\Unread\Count = 0
(DWORD, set it to 0 to clear the VM indicator once and for all)
Hope this helps!
^_^
-A-
Click to expand...
Click to collapse
DrQuincy said:
Try this:
or
Click to expand...
Click to collapse
doesnt work !!
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Asquared said:
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Click to expand...
Click to collapse
i dont think voicemail are stored on sim cards !! are they ???
backlashsid said:
i dont think voicemail are stored on sim cards !! are they ???
Click to expand...
Click to collapse
I didn't think so either, but I gave it a try. I think the problem for me MAY have originated from my initial use of Visual Voicemail. I had no problem with either the "phantom" New Voicemail alert or the 129 text message when I initially started using my HD2. These problems arose for me after activating Visual Voicemail. Maybe it's that application which initially stored the vmail on the SIM (leading to a continuing New Voicemail alert when I thought I'd erased or saved all incoming voicemails), and the text message was the (Visual Voicemail) system's way of trying to let me know that I still had a voicemail message on the SIM??? Whatever may be the case, the method that I described in my post has worked fine for me. No more new vmail alerts when none in fact exist, and no more 129 text messages
I'm currently forced to use WiFi instead of data to access the internet. Since I'm now leaving WiFi on all the time, I can no longer send SMS messages. And I'm not sure I'm receiving them. Is that normal? Is there some sort of setting I need to change? Or is this the old SMS bug from the past?
Thanks.
-Bob-
Pretty sure you have to have data access to send SMS, as it's phone number based, so phone service is required.
there shouldn't be a problem sending and receiving txts when wifi is on.I surf over wifi all day long with no phone issues.
samsamuel said:
there shouldn't be a problem sending and receiving txts when wifi is on.I surf over wifi all day long with no phone issues.
Click to expand...
Click to collapse
The strange thing is that NOW I'm receiving and able to send with wi-fi on.
Guess I'll have to turn on "Request delivery report" for now and hope I receive my messages.
It's odd that after 3 months, I've suddenly experienced the dreaded SMS bug.
BTW, can anyone tell me how to access the out box to see if the unsent messages are there?
-Bob-
on the messaging tab,
all messages - menu - settings - traditional mode. makes it easier to switch between in and out box etc.
the outbox usually keeps the messages those could not be sent ... if there 're any of it so ur suppose is ture..and i think there is a number u can define to send a message...not sure about hd2 but xperia x1 my phone automatically get the config...
jhonnyD2 said:
the outbox usually keeps the messages those could not be sent ... if there 're any of it so ur suppose is ture..and i think there is a number u can define to send a message...not sure about hd2 but xperia x1 my phone automatically get the config...
Click to expand...
Click to collapse
you mean the sms service center number.
settings tab - menu all settings - personal - phone - gsm umts settings tab scroll down to text messaging and voice mail - get settings.
samsamuel said:
on the messaging tab,
all messages - menu - settings - traditional mode. makes it easier to switch between in and out box etc.
Click to expand...
Click to collapse
Well...no unsent messages!? The "Sent Items" shows all my messages as having been sent, but I know they weren't received. Now I'm starting to wonder if there isn't some user error on my part.
-Bob-
could also simply be your network playing silly buggers .
samsamuel said:
could also simply be your network playing silly buggers .
Click to expand...
Click to collapse
I agree.
SMS was never designed to be instantaneous, and networks will argue this case.
Wait a few days beforehand, then ask your network provider if they do not appear, it may be a 'stuck' SMS in the network's system causing issues.
I've known a text message to take 363 days to arrive...
rp-x1 said:
I agree.
SMS was never designed to be instantaneous, and networks will argue this case.
Wait a few days beforehand, then ask your network provider if they do not appear, it may be a 'stuck' SMS in the network's system causing issues.
I've known a text message to take 363 days to arrive...
Click to expand...
Click to collapse
The messages that I sent at 8:00 this morning, that were not received, suddenly flooded into the recipient's phones at 11:00. Since they weren't sitting on my phone, as far as I could tell, I guess T-Mobile was hanging on to them. Odd. That's never happened before.
-Bob-
Hi all,
Need some help here.
I've got my Omnia 7 for almost a year now. I always received an SMS notification when I got a new voicemail. Since recently this doesn't work anymore. I'm not sure when this stopped functioning.
I have recently updated to Mango. A while after that I applied the Samsung Mango update. I suspect one of those updates causes this, but I'm really not sure.
I do get other SMS messages.
I have tried to put my SIM in another phone, called myself, left a voicemail and got an SMS on that phone immediately. Also the other way around, I put another SIM in my phone, call the number of that SIM, leave a voicemail and I did not receive an SMS. This proves, the problem is with my Omnia 7.
I've tried Network Profile. Select another operator. Then select my own operator. Just to make sure all operator settings are applied.
I checked with my operator (dial voicemail and use menu). The SMS notification is enabled. I tried to disable the notification. Restarted the phone. Then enabled the notification again. Restarted the phone again. Still not working.
Anyone has another suggestion? Setting in diagnosis app? Registry setting?
Thanks a lot!!
Heathcliff74
It's a common bug, M$ is fixing it:
“There have been reports of issues centered around voice mail notification via SMS. This is a known issue and Microsoft have a fix available that will go out in the next possible Windows Phone update.”
http://crowdsupport.telstra.com/t5/...-p/7626/message-uid/7626/highlight/true#U7626
Ok. Cool! Thanks for the heads up! So it's not just me. There are some OEM updates planned for next week (read that on WMPowerUser.com). Maybe that will fix it. I read the temporary fix might be to delete the "sms conversation" from voicemail number after each message. Will try that. Maybe WP7 sees it as duplicates or something.
Ciao,
Heathcliff74
My pleasure
Can't wait for some more updates, Mango needs some polish.
This drove me nuts when i realized it was happening, couldn't for the life of me work out what was going on, rang my network and had them reset voice mail, didn't think it was a phone issue as all my other text msgs arrive fine. At least I know now >< very annoying bug as i use my phone for work and need to know if i have msgs on voice mail.
Have just been going through same arguments with Optus in Australia.
Discovered there was an SMS waaaaay down the list of threads from 321 (VoiceMail) that had one message in it with the current date and time acurately showing the current number of messages in my voice mail box.
It seems that it is somehow updating the previous SMS rather than sending it as a new one.
For a temporary work around I discovered if you delete the SMS thread from your Voicemail then the next notification will be treated as a new SMS and will indicate accordingly. Unfortunately you have to delete the thread every time a new Voicemail is received.
Heathcliff74 said:
Need some help here.
Click to expand...
Click to collapse
Had to look twice when I saw it was you having trouble sir, a rarity!
Well Heathcliff, after some time I can finally tell you that there is an update available
Change your brand to TMO-DE, and a 7740 update will be waiting for you. Good luck!