PSA have to return my moto for new one. - Moto G 2015 General

I don't know how or when but the top grill got punctured inward. By inspecting it with a bright light it appears there is only a very thin plastic sheet blocking the outside world from getting in so to speak. So when I get my replacement I plan on attempting to cover the grill even if it means a tad lower speaker output, even though it shouldn't. So my advice is not sticking anything in there like cleaning it as I seen other mentioned.
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Where are you getting a replacement from because when I contacted them they said I have to send it into repairs.

MahaDEVELOPER said:
Where are you getting a replacement from because when I contacted them they said I have to send it into repairs.
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Oh sorry I meant sending it in for repairs.
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Thanks for the clarification.

mykenyc said:
Oh sorry I meant sending it in for repairs.
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How much did it cost to repair and how long does it take to get it repaired

mykenyc said:
I don't know how or when but the top grill got punctured inward. By inspecting it with a bright light it appears there is only a very thin plastic sheet blocking the outside world from getting in so to speak. So when I get my replacement I plan on attempting to cover the grill even if it means a tad lower speaker output, even though it shouldn't. So my advice is not sticking anything in there like cleaning it as I seen other mentioned.
Sent from my MotoG3 using XDA Free mobile app
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Me too here.

Related

Bad news...

Just got the news...cracked screens aren't covered free of charge anymore
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kixcastillo77 said:
Just got the news...cracked screens aren't covered free of charge anymore
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NO WAY! WHAT? OH MY GOD! That is so old...
Really?? We had been covering cracked screens free with replacement or repair at our store. As of today we don't though.
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Yeah a buddy of mine just went through this with Sprint a week or so ago. Bummer though.
Not covered if you have the accidental damage or whatever sprint calls it coverage? Or you're saying you have to go through assurion and pay $100?
Can I still get mine fixed without insurance for $35?
Well now every cracked screen has to be replaced through insurance claim with $100 deductible. Pretty much back to how things used to be.
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Hmm... Wonder what sprint is going to do with all the surplus of screens in inventory... Were they losing too much $$ on these repairs?
If you have the right tools (wedges and torx bits), how difficult is it to swap a screen out?
gpz1100 said:
Hmm... Wonder what sprint is going to do with all the surplus of screens in inventory... Were they losing too much $$ on these repairs?
If you have the right tools (wedges and torx bits), how difficult is it to swap a screen out?
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Its fairly easy. Three or four minutes at the most
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I'm not really sure I believe this until Sprint says so. That was one of the big points of the warranty change a few months ago, I doubt they would change it back this quick.
akarol said:
NO WAY! WHAT? OH MY GOD! That is so old...
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You're kinda lame
kixcastillo77 said:
Its fairly easy. Three or four minutes at the most
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Yea but how much does the screen cost Sprint and does the $35 we pay offset that cost? That is the real question.
delete.......
Id post you the proof but im pretty sure ill get in trouble lol
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When compusa was around, we charged $25-50 to install memory. Took long to get the machine unpackaged than to pop the memory in... Labor is labor...
Someone should do a diy on screen replacement
Sent from the Evo 4G
mbaseball3 said:
Someone should do a diy on screen replacement
Sent from the Evo 4G
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If you have the screen its really easy...just four t4 screws outside and one small phillips inside.
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http://www.amazon.com/HTC-Evo-Replacement-LCD-Screen/dp/tech-data/B00427SHXO
Wonder if this includes the digitizer too...
gpz1100 said:
http://www.amazon.com/HTC-Evo-Replacement-LCD-Screen/dp/tech-data/B00427SHXO
Wonder if this includes the digitizer too...
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Nope it doesn't. Right under it it'll tell you better together buy this with digitizer for 70 lol
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I just had a Evo replaced 2 days ago due to a cracked screen. There was no insurance on the line. They charged me 35$ and handed me a new phone. This was in Southern Indiana. Whole process took about 15 minutes at a corporate store.
Edit: Sorry still working on my reading comprehension. Missed the FREE part.

Removing Cincinnati Bell logo

Has anyone managed to remove the ugly Cincinnati Bell decal logo off their vibrants? If so, how did you go about doing this?
LOL, I've seen that logo and its substantially more obnoxious than any other logo I've seen. I can't remember exactly but I think its up at the top alot like the T-Mobile logo is just ALOT BIGGER(a pic might help maybe?). If it is then I know the Otter Box case covers up that whole section. It will still be there but at least you won't have to look at it anymore. Good luck!
Hi very likely I will be getting Samsung vibrant what do you think of it
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what are your choices? i like it but it could be better
Here you go
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Ouch. That was one rough design.
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fishercs said:
Here you go
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lol, Yup thats what I was thinking. I saw one in person once and that was the first thing I noticed, the gawd awful logo!
- have your tried some sort of paint thinner? maybe goo-gone? be careful tho
- seriously google "samsung vibrant otterbox" images, its a great case and it will cover that area completely.
I removed my CB logo with a razor blade and bit of patience.
John
Meh. It's harmless, and I've barely noticed it was there since I got my phone a couple months ago.
Why risk possibly damaging the phone or the gorilla glass?
kaintfm said:
Meh. It's harmless, and I've barely noticed it was there since I got my phone a couple months ago.
Why risk possibly damaging the phone or the gorilla glass?
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Two reasons - the screen protector bubbles around it and two; everyone and their cousin asks you why there's a sticker on the front of your phone.
A co-worker removed his with his fingernail and a CreditCard.
John
Comes right off
... if you just use a little bit of isopropanol and a kimwipe (or if you don't have that, try using a non-scratch dish sponge)
Guess what it says underneath?!? T-mobile LOL
If it's just a decal, heat it up a little (leave it on your dash) and see if you can't get it off then. Several years ago I owned a small graphics company and we used this stuff called "Vinyl Up" to remove anything with an adhesive. It's very gentle and doesn't eat paint. That said, it's a little expensive in this context.
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Dust underneath Front Camera?

I was just cleaning off my screen and I noticed theres some dust under the screen in the front camera hole. There's dust, and some stuff that looks like ice crystals or salt. It's been in my pocket all day and I think it's really weird. I'm not going to RMA or anything, because I will probably never use the front facing camera anyway. I always use the back
I too have dust in my front facing camera. Not a big deal but really LG? The build quality may look good on this phone but it's actually pretty bad. This is my fourth phone. I'm not rma-ing again.
You can easily take out the back cover and remove it.
You just need a #5(?) torque screw and a prying tool to open the back cover.
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I don't understand why OEM's cant manufacture a phone with a proper dust seal gasket. It drives me absolutely nuts when there is dust under my screen. My old HTC Desire HD had dust under the screen within a week of purchase, and i took it back to telus. Unacceptable.
ScumDroid said:
I don't understand why OEM's cant manufacture a phone with a proper dust seal gasket. It drives me absolutely nuts when there is dust under my screen. My old HTC Desire HD had dust under the screen within a week of purchase, and i took it back to telus. Unacceptable.
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Accidents happen.
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scream4cheese said:
You can easily take out the back cover and remove it.
You just need a #5(?) torque screw and a prying tool to open the back cover.
Sent from my Nexus 4 using Tapatalk 2
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I shouldn't have to do this. I would rather rma it than possibly damage the phone and void the warranty.
Krunk83 said:
I shouldn't have to do this. I would rather rma it than possibly damage the phone and void the warranty.
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Okay.
It's relatively easy. Here's the video that I used.
http://www.youtube.com/watch?nomobile=1&v=AZDAIgwbXk4
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scream4cheese said:
Okay.
It's relatively easy. Here's the video that I used.
http://www.youtube.com/watch?nomobile=1&v=AZDAIgwbXk4
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Nothing about removing the front camera to clean it.
Get it RMAd.
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Girn said:
Get it RMAd.
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Ugh, that is such a pain in the rear.
Krunk83 said:
Ugh, that is such a pain in the rear.
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Many of you won't agree with this but this is the reason I bought my phone through tmobile I did get it for 49.99 though.
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jonapunk said:
Many of you won't agree with this but this is the reason I bought my phone through tmobile I did get it for 49.99 though.
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It's not the rma that is a pain, it's setting my phone up again that is.

[Q] My amoled cracked. Any Suggestions on what i should do.

I can't believe it happened to me but my amoled underneath the screen cracked while it was in its case. It cracked while I was getting into my truck.
How did others get theirs fixed? I have it insured by AT&T but it will cost another 200$ I only bought this a little over a month ago. Any other cheaper alternatives besides trying to fix it myself?
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avilachris said:
I can't believe it happened to me but my amoled underneath the screen cracked while it was in its case. It cracked while I was getting into my truck.
How did others get theirs fixed? I have it insured by AT&T but it will cost another 200$ I only bought this a little over a month ago. Any other cheaper alternatives besides trying to fix it myself?
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from the reports i've been hearing, fixing it yourself is actually more expensive, the $200 charge is cheaper then what the amoled is worth.
I would call samsung for just warranty repair. If internal is damaged but external has no sign of damage, they usually honor the warranty.
This is what I did, I called for warranty repair, they wanted the description of damage. It was pretty much as same as OP problem. They wanted me to send pictures via email both on and off screen. I guess they wanted to see if the glass was undamaged. After few email exchanges, they honored the warranty repair.
I always be blunt and frank with them but try not to be a ****. If you show respect and tell truth, they will be nice to you too.
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sharpehenry said:
I would call samsung for just warranty repair. If internal is damaged but external has no sign of damage, they usually honor the warranty.
This is what I did, I called for warranty repair, they wanted the description of damage. It was pretty much as same as OP problem. They wanted me to send pictures via email both on and off screen. I guess they wanted to see if the glass was undamaged. After few email exchanges, they honored the warranty repair.
I always be blunt and frank with them but try not to be a ****. If you show respect and tell truth, they will be nice to you too.
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Did it cost you anything? For warranty repair I would just call the Samsung repair number?
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avilachris said:
Did it cost you anything? For warranty repair I would just call the Samsung repair number?
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I didn't pay any. Make sure you tell them external has no indication of any damages. Just keep teeling them that. Tell them digitizer/oled started making weird lines.
AT&T also has 1 year warranty as well so I would try both. But I always get better result straight through manufacturer than carriers.
I hope this helps and good luck.
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sharpehenry said:
I didn't pay any. Make sure you tell them external has no indication of any damages. Just keep teeling them that. Tell them digitizer/oled started making weird lines.
AT&T also has 1 year warranty as well so I would try both. But I always get better result straight through manufacturer than carriers.
I hope this helps and good luck.
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Thank you. I really appreciate it. One more question. Was your screen working at all? Cause 3/4 of mine is just black
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avilachris said:
Thank you. I really appreciate it. One more question. Was your screen working at all? Cause 3/4 of mine is just black
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Yes. It was still working. But spider web like internal crack was very painful to view through.
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Manufacturing defect?

Just got my new G2 with a nice curly hair baked into the case. Would you be returning it?
Thats nasty...not only would I return it I would contact LG...thats worse than a hair in your food lol.
sent from canada via my S4,Note 3 or G2
lmao that sucks, obviously exchange it.
Just get it returned, there's no need to contact LG directly like Force said though. I highly doubt someone intentionally put that hair there, accidents happen.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM.
That lookd more like lint than hair to me, but yes, if your with in the return time of your carrier bring it back.
have you checked if it's under the plastic protector that comes already applied to the edges ? maybe it's not baked into the case ..
hoezay said:
have you checked if it's under the plastic protector that comes already applied to the edges ? maybe it's not baked into the case ..
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The plastic strips have already been removed. It's like the hair has been sealed in during the finishing process.
This was bought BNIB from ebay. Let's hope i have a good ebayer!
Hopefully he's a business seller or returning will be difficult lol
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androidkid311 said:
Hopefully he's a business seller or returning will be difficult lol
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seems to be accepting a return so all good. Anyone else got Human DNA sealed into their bezels?
that's the very limited pubic edition....there's only one in existence
xbxjunkie said:
that's the very limited pubic edition....there's only one in existence
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:good:
Profit!
xbxjunkie said:
that's the very limited pubic edition....there's only one in existence
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Now thats funny right there...
Sent from my G2,Note 3 or S4
If it belonged to say Park Min-young I'd say keep it and not only that, frame it. But unfortunately in this case I think it belongs to supreme leader's lesser known half-brother, Kim Jong-pube. Of course exchange the damn thing!!! Geeze.
Post pic to twitter
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That should go on reddit lol
Sent from my LG G2

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