galaxy a500g usb mtp is not working - Galaxy A3, A5, A7, A8, A9 Q&A, Help & Troubleshoot

hey guys i purchased A5 2 months ago and all of sudden usb mtp stopped working. i have proper drivers installed. also in download mode it doesn't connect. it charges perfectly fine but just doesn't connect to pc.
no water damager nor drop damage . it just happened all of sudden
can anyone tell me what will be approximate cost to get it fixed as i've rooted my phone n cannot unroot without the usb port.
or if this is a software issue how can i solve?
thanks in advance

Related

[Q] usb connection problem in downloading mode

helllo every body
i have a problem.i was updating my galaxy s through samsung kies..it got stucked after 30%..i disconnected it n then tried to update through odin multiloader..again it got stuck.i tried twice n it got stuck..now the phone goes to download mode..but cant be detected by computer..can any body help me plz
do you have another PC?
it's your windows + PC problem
best way is on WinXP 32bit on a good PC with working USB ports
some PC have buggy USB ports
unplug everything else from the USB ports except for mouse and keyboard (in case they are USB mouse/keyb)

[Q] Windows will not recognize Note 3 anymore, help please!

Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
b00mb00mchuck said:
Have you tried with another cord?
Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
Click to expand...
Click to collapse
Yes, actually I have and still nothing...forgot to mention that in the original post.
It's a strange problem which leads me to believe that something has gone wrong in the phone, or that I caused something to go wrong by flashing a rom or three, since it did work previously. Unfortunately, I'm at status: Custom, although my Knox is 0x0.
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
mexiking713 said:
When you dial ##366633# is it disabled?
Sent from my Galaxy Note 3
Click to expand...
Click to collapse
Yes, this shows as disabled. What should this be?
Can't help you solve your problem, but last night I had a hiccup where I plugged my (17 day old) N3 into my computer in a USB2 port and ... nothing at all. (As if it were electrically disconnected - no "unknown devices" showing)
Tried it in a different USB2 port, and ... nothing.
Tried in in a USB 3.0 port - same computer, same OEM cord - and everything was fine. As far as I knew, nothing had changed on either end of things, although the previous evening I had used a different OTG cable for a USB key with the phone, and I had also had a automatic update of the Samsung Push Service on the phone. Nothing had been plugged into the PC's usb ports since it's prior cold boot. (Win 7 x64 Pro).
This morning (both PC and phone have been rebooted), everything is back to normal - both on the phone and the PC. Both the USB2 and USB3 ports all seem fine.
Ugh. Makes me nervous - brand new hardware.
Boot into Odin mode THEN plug the device in, let windows find the drivers for it then once that's done, reboot the phone regularly and see if it works then. It appears to be an issue with most to ALL Samsung devices, but this worked for my wife's galaxy S3 when the computer wouldn't recognize it and the phone didn't detect a PC connection.
Sent from my SM-N900V using xda app-developers app
pmt223 said:
Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.
Thanks
Click to expand...
Click to collapse
Did you fix this problem?
Thank you! Worked perfectly!
I have the same problem, do you have any solutions ? Thanks.
I too have been struggling with this problem. The is no USB symbol in the notifications area on my phone whether I plug into to my computer at work (Win7) or at home (Win7), using a usb3 cable or a usb2 cable. Its as if there was a setting on my phone that allows recognition when plugged into a computer that has been turned off.Is there such a setting? I would love some help on this as well. Thanks in advance! I am rooted with towel root and have had no problems until last week. When I look in the device manager on my computer it shows :
SAMSUNG Android Phone
SAMSUNG Android ADB interface
I tried uninstalling the above and then plugging my phone back in and it re-installs the same driver shown above.
For what it is worth here are the drivers for SAMSUNG Android ADB Interface:
c:\windows\system32\DRIVERS\winusbsys
c:\windows\system32\WdfCoinstaller01007.dll
c:\windows\system32\WinUSBCoinstaller.dll
Should I be using different drivers ? Thanks|!
please help!
any solution yet? i have same problem, no usb detection and camera wont work i want to flash stock rom whit odin but i cant get the computer to recognize my phone...
I was able to fix the usb recognition problem. i had to do a factory restore. I lost root but gained usb recognition AND the Over the Air update to 4.4.4 and patiently awaiting the update to 5.0 hopefully this month!

Unknown USB Device (Device Descriptor Request Failed)

Hello guys,
after trying everything I could imagine and find on the net, I still didn't get my PC to recognize my S6 edge plus.
Hopefully someone od you has got some more ideas.
The Problem:
Connected Phone shows "Unknown USB Device (Device Descriptor Request Failed)" in the device manager. No MTP connection and no ADB possible so far.
Done so far:
Samsung USB Mobile Drivers
Kies
Smart Switch (with reinstall of drivers)
6 different cables with 4 PCs (2 Win10, 1 Win7, 1 Linux)
USB-Debugging on / off
*#0808# switched through every mode
USB-Hub drivers
Factory Reset
More Info:
5 of the 6 cables are working just fine for data connection with my S3
There is no infobar tooltip to change USB mode at all, just telling me it's loading
In Download Mode the phone doesn't get recognized by Odin (with same cord and USB Port the S3 does)
In Stock Recovery Sideload Mode the Device does not show up in adb devices (with same cord and USB Port the S3 does)
Regards
up
I'm guessing you have downloaded and installed the Samsung drivers?
New Infos on this case:
Local tech support inspected the phone. They suspect the mainboard to be defective due to corrosion signs.
Of course the repair cost would be ridiculous.
I'm gonna repair it myself, but I'm not quite sure if it's really a faulty mainboard.
I rather think of changing the USB board first, because it's like a 10th of the mainboard and more likely to get wet if that's the reason for the damaged phone.
Any ideas??
Regards
You didn't mention if it charges via USB?
Im in the same situation..
charge via usb but is not able to recognize the phone in any computer (a lot of different cables with 3 PCs)
My unit was wet and i think that something is wrong for this reason.
Hello friend my s6 edge plus demo with smokkierom last day not working ota,
I have activate developer mode for check control usb, but not have possibility for change other mode. Is fixed to mtp mode and not possible change other type.
I have deleted more app. And have chek update for play store.
I have press multiple tap and have activate developer mode to play store.
My idea is phone have one one virus....ajaj
I have reboot the phone with charger connected, and at reboot I have recevied FRP LOCK!!!!!!
Question one.... is possible recovery data?
A this time need connecting with Odin for upload twrp... but pc not find my phone!!
Working only charging.
And have error unknow devices. And not install driver..
Device not have USB ID and PID
My phone have hardware problem?
Best regards thank s help support
Fix
Cento50 said:
Hello friend my s6 edge plus demo with smokkierom last day not working ota,
I have activate developer mode for check control usb, but not have possibility for change other mode. Is fixed to mtp mode and not possible change other type.
I have deleted more app. And have chek update for play store.
I have press multiple tap and have activate developer mode to play store.
My idea is phone have one one virus....ajaj
I have reboot the phone with charger connected, and at reboot I have recevied FRP LOCK!!!!!!
Question one.... is possible recovery data?
A this time need connecting with Odin for upload twrp... but pc not find my phone!!
Working only charging.
And have error unknow devices. And not install driver..
Device not have USB ID and PID
My phone have hardware problem?
Best regards thank s help support
Click to expand...
Click to collapse
Cento50 said:
Fix
Click to expand...
Click to collapse
Hi Cento50. Have You managed to get the phone to work? At first my phone was showing up in "This PC" on Win 10. but after trying Samsung usb drivers to get Odin3 working now it is the same as Yours. Shows in Device Manager as: Unknown USB Device (Device Descriptor Request Failed). A strange Conundrum.
Hello @Photobil2012 yes fix habe worked!
One little wire have replaced 2ohm resistor.
And have fix fast charger and data comunication with PC!
We i have repaced first one diode.
Phone a this time work complete.
First this problem i have connected one hard disk to otg cable with phone battery low!
My suggestion Please caution to use otg interface with high current if have low battery in the phone.
This cause high current drain and possibile burn diode and resistor.
Hi Cento50,
Alright! Thank you very much for the most timely reply and tech info on the successful fix. This is very good news to receive. I just replaced the battery so it is brand new and that works fine now. However, if it is necessary I can apply the same type of fix that you applied. Great work, and thanks again for your help.

Help please bad usb port

Hi about a week ago my usb(charging port) began to acts weird when i was triying to fasr charge it doesnt work so i decided to restore to default but actually got worst now i cant fast charge or connect to the conputer i tried on a windows 10 with usb drivers installed and on a mac nothing works now im triying to update from update.zip otas from stock recovery but that didnt work too it throws an error any help? The usb port looks fine it isnt broken or something like that i can xharge the phone but slow always with the cable charger could it be a software issue? any fix plis?

weird otg problem

hello all.
i have a problem with my redmi note 7.
usb debugging is enabled.
my adapter(s) is fine, i tried on my dads and sisters phone.
i can charge my phone, can connect to pc, even root but my usb dac and flash disk not working, no blinking, nothing happened when i connect.
i cleaned up port btw.
can anyone help me?
Can anybody help?

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