Moto X Play updates in Canada - X Play Q&A, Help & Troubleshooting

In Canada, the Moto X Play will be sold exclusively through carriers, locked.
I know it won't really be a problem to have them unlocked, but my concern it with updates.
If I understand correctly, the updates will have to go through the carriers. Coming from a Nexus device, I'm worried that it can cause delays to the updates...
Am I right to be concerned, or will there be ways to bypass to carriers to get faster updates?
Thanks.

clgoh42 said:
In Canada, the Moto X Play will be sold exclusively through carriers, locked.
I know it won't really be a problem to have them unlocked, but my concern it with updates.
If I understand correctly, the updates will have to go through the carriers. Coming from a Nexus device, I'm worried that it can cause delays to the updates...
Am I right to be concerned, or will there be ways to bypass to carriers to get faster updates?
Thanks.
Click to expand...
Click to collapse
You can always update manually, no worries about that, go ahead.

Dude, you're buying an android, not an iPhone. You control the updates you want.
1. Root
2. Flash Recovery
3. Get whatever ROM you want with whatever updates you want.
You're not at the mercy of Google or Carriers. The Devs here got your back.

if you don't root the phone, then you'll have to wait for the carriers to push the updates. You are right the only way to get a Play in Canada is through the Carriers, and they are locked to that specific Carrier. I played with one yesterday, it's definitely locked to the selling Carrier, and the boot loader version matches said carrier.

convolution said:
Dude, you're buying an android, not an iPhone. You control the updates you want.
1. Root
2. Flash Recovery
3. Get whatever ROM you want with whatever updates you want.
You're not at the mercy of Google or Carriers. The Devs here got your back.
Click to expand...
Click to collapse
... And void the warranty; though this is XDA, so we generally say "what warranty?"

Devhux said:
... And void the warranty; though this is XDA, so we generally say "what warranty?"
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Click to collapse
but if you need the warranty back, just unroot right?

convolution said:
but if you need the warranty back, just unroot right?
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Click to collapse
Unroot, relock the bootloader if you can, and hopefully that's it. Never owned a Moto smartphone so I don't really know how these devices notify of modifications.

Don't you have to input a code generated from your IMEI to do the bootloader unlock on Moto phones? Wouldn't that result in your phone being flagged as unlocked by Motorola even if you are somehow able to completely undo everything you did to the phone because your IMEI/Serial was used to generate a bootloader unlock code?

Related

Finally! Motorola starts unlocking bootloader!

Motorola says they will make the bootloader of the razr unlockable! (The android phone, not the other one) Check out the link here.
For those of you who are too lazy to read the whole thing, I summarised the whole article.
1. Razr first phone to include the fully implemented lock/unlock bootloader software in it.
2.Once Motorola launched the razr in their global markets, they will have a list of the models that will be unlocked displayed on their motodev.com website.
3.Mobile operators/carriers can opt out to having this software on their phone
4.Verizon has opt out. (Doesn't affect me personally but still unhappy)
So now, pressure your carriers!!
Also, hopefully, moto will also unlock their other phones. (Not that we need it now)
That's the thing, carriers still want the BLs locked down.
Why is there such a struggle with Motorola, but not Samsung with this?...
Sent from my GT-I9000 using xda premium
Is there a possibility that samsung has it easier because they pressure carriers themselves? Perhaps by having a variant of the Galaxy S2 on each carrier they can use that to their advantage. They just say "if you don't allow us to have an unlocked bootloader on your network then people will go to someone that will."
With phones like the Razr they can't cause it exclusive. I'm probably way off but it's just a thought.
Sent from my MB860 using xda premium
I hope they unlock all of their phones as I just bought myself an atrix 2 and can't wait to start flashing.
Guess for now I'll have to stick with playing with the old atrix.
The a2 is great but what phone couldn't be better.
Sent from my MB865
JohnnyDanger said:
Is there a possibility that samsung has it easier because they pressure carriers themselves? Perhaps by having a variant of the Galaxy S2 on each carrier they can use that to their advantage. They just say "if you don't allow us to have an unlocked bootloader on your network then people will go to someone that will."
With phones like the Razr they can't cause it exclusive. I'm probably way off but it's just a thought.
Sent from my MB860 using xda premium
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Hmmm. Good point there. Also, the Droid name is owned by Verizon and not Motorola so thee do have quite little say in the matter. Hopefully the software from the global razr can be ported to the Verizon one.
donharden2002 said:
I hope they unlock all of their phones as I just bought myself an atrix 2 and can't wait to start flashing.
Guess for now I'll have to stick with playing with the old atrix.
The a2 is great but what phone couldn't be better.
Sent from my MB865
Click to expand...
Click to collapse
They did say they will start unlocking bootloaders late 2011, and seem to be keeping with the plan. They also say the razr will be the first phone to be unlocked, followed by other devices. So maybe early next year your wish will come true!
As was already said, the key here is that the carriers will have the option to opt out. Motorola could have given us an unlocked bootloader anytime they wanted on the Atrix, but were/are held back by carriers and their contracts. So in reality, not a damned thing is changing unless you choose to purchase a full price non-carrier specific phone in the future which will have this option.
I view this as purely marketing on Motorola's part, as they are offering up nothing that they haven't had the ability to provide at any other time previous to this announcement.
it should be policy to unlock bootloaders once they decide not to bring future updates. what do you guys think?
in my country they just passed a law where it is forbidden to lock phones to carriers; if you have a locked phone, you can just bring it to the carrier you want to use and they have to unlock it for free.
imagine if motorla announced no ICS for atrix, then i could just bring it to an at&t tech service and demand they unlock BL for free and without worrying about bricking my phone.
sanriver12 said:
it should be policy to unlock bootloaders once they decide not to bring future updates. what do you guys think?
in my country they just passed a law where it is forbidden to lock phones to carriers; if you have a locked phone, you can just bring it to the carrier you want to use and they have to unlock it for free.
imagine if motorla announced no ICS for atrix, then i could just bring it to an at&t tech service and demand they unlock BL for free and without worrying about bricking my phone.
Click to expand...
Click to collapse
You're thinking of SIM Lock and not bootloader unlock. They are 2 completely separate things.
i know the difference
what i was trying to say is that it would be cool if there was a law such the one i described, that applied to locked bootloaders.
Base Blue Chronic 4
I just installed the Home Base Blue Chronic 4 and I have to say its fantastic...
I noticed that there is an update to 6.2 but it says its tailored for version 5??
Am I safe in installing it? I did not see a blue chronic version 5 to download...
Thank you
I wish they would just unlock everything and not give the carriers the option. One can dream...
argo1a said:
I just installed the Home Base Blue Chronic 4 and I have to say its fantastic...
I noticed that there is an update to 6.2 but it says its tailored for version 5??
Am I safe in installing it? I did not see a blue chronic version 5 to download...
Thank you
Click to expand...
Click to collapse
WTF are you talking about? Maybe try posting that in the Home Base thread....

Why does DE get to keep warranty and not the regular version when bootloader is unloc

I don't like the black and white color scheme. The phones are identical and yet one gets to keep the warranty. It doesn't make any sense to me.
Sent from my Nexus 5 using XDA Premium 4 mobile app
It's an unfair world we're living in.
Mastaking said:
I don't like the black and white color scheme. The phones are identical and yet one gets to keep the warranty. It doesn't make any sense to me.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Motorola needs to sell phones. That's what they do. To do that, they need to be friends with the carriers. Carriers don't want you unlocking your phone and uninstalling all the junk they put there. They make money from that junk. So you need to be discouraged from doing that.
Now, Motorola was actually nice enough to sell phones directly, outside of the carriers, to the general public. These phones are unlocked and easily rooted. That's great!
The cup is half full, not half empty.
maratd said:
Motorola needs to sell phones. That's what they do. To do that, they need to be friends with the carriers. Carriers don't want you unlocking your phone and uninstalling all the junk they put there. They make money from that junk. So you need to be discouraged from doing that.
Now, Motorola was actually nice enough to sell phones directly, outside of the carriers, to the general public. These phones are unlocked and easily rooted. That's great!
The cup is half full, not half empty.
Click to expand...
Click to collapse
I hear that and in a Macro way that does make sense, but when I think about it in a selfish Micro way I just can't help but feel that it doesn't make any sense that they would let you keep your warranty if it has the words Developers Edition on your phone.
Mastaking said:
I hear that and in a Macro way that does make sense, but when I think about it in a selfish Micro way I just can't help but feel that it doesn't make any sense that they would let you keep your warranty if it has the words Developers Edition on your phone.
Click to expand...
Click to collapse
I'm guessing it's largely about the subsidy. If the carrier is footing the bill for your phone up front, they don't want you running out and doing something they might have to support, thus costing them twice. It's probably easier to void the warranty for all subsidized versions rather than keeping track of who paid full price and who took a subsidy.
binary visions said:
I'm guessing it's largely about the subsidy. If the carrier is footing the bill for your phone up front, they don't want you running out and doing something they might have to support, thus costing them twice. It's probably easier to void the warranty for all subsidized versions rather than keeping track of who paid full price and who took a subsidy.
Click to expand...
Click to collapse
That's a very good point.
EDIT: Yes, you do keep the warranty. Sorry for the misinformation below (retained so that the following replies continue to make sense)
You actually DON'T keep warranty with the Dev Ed if you unlock the bootloader.
There's a statement in the box (just got my VZW Moto X DE yesterday) that states as soon as you unlock, you void the warranty and are on your own.
Thus, the only difference is that Motorola willingly gives DE owners the unlock code without having to surreptitiously hack the phone.
I was under the initial impression that you keep warranty. But you do not. Despite whatever the Moto website says.
rfulcher said:
You actually DON'T keep warranty with the Dev Ed if you unlock the bootloader.
Click to expand...
Click to collapse
You do, in fact, keep the warranty. I think it's funny that you say "despite what Moto says" - Moto provides the warranty. Why is what they say not valid?
http://motorola-blog.blogspot.com/2013/11/you-asked-we-listened-announcing.html
Requesting an unlock code will no longer void the device’s warranty
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Click to collapse
rfulcher said:
You actually DON'T keep warranty with the Dev Ed if you unlock the bootloader.
There's a statement in the box (just got my VZW Moto X DE yesterday) that states as soon as you unlock, you void the warranty and are on your own.
Thus, the only difference is that Motorola willingly gives DE owners the unlock code without having to surreptitiously hack the phone.
I was under the initial impression that you keep warranty. But you do not. Despite whatever the Moto website says.
Click to expand...
Click to collapse
Odds are, the retail packaging was never updated when they made their change.
imnuts said:
Odds are, the retail packaging was never updated when they made their change.
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Click to collapse
Apparently, that is the case. Mea culpa.
"Despite what Motorola says" I stated because one of the reasons I bought the DE was that I was under the impression that the warranty would be preserved. Then, opening the box and seeing that cautionary pamphlet, I (wrongly) assumed that I had misinterpreted Motorola's website claims regarding the DE. What I didn't do was go back and confirm via Motorola's website.
Sorry for any confusion, and thanks to binary visions and imnuts for the correction!
The pamphlet is being edited to display the same language we have on the web site on new units. Sorry your unit did not come with an updated psmphlet but the web site language and new legal agreement takes precedence.
Sent from my XT1058 using XDA Premium 4 mobile app
Plug phone in, run a couple commands, copy key, goto Motorola's official unlock site, paste code, get email from Motorola, copy another code in that email. Run command. Profit. I think that is pretty much how you unlock the carrier versions. It's not any having and is an official procedure from Motorola. What's the difference for the DE versions?
Sent from my XT1056 using XDA Premium 4 mobile app
dobbs3x said:
Plug phone in, run a couple commands, copy key, goto Motorola's official unlock site, paste code, get email from Motorola, copy another code in that email. Run command. Profit. I think that is pretty much how you unlock the carrier versions. It's not any having and is an official procedure from Motorola. What's the difference for the DE versions?
Sent from my XT1056 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
A) not all the carrier versions can be unlocked, and
B) only the DE versions maintain their warranty after unlocking, as already stated above
Don't blame Motorola. Carriers require locked bootloaders. When you get unlocked phones usually you can do whatever you want to it. The warranty thing is a nice addition but I've never broken a phone to the point where I couldn't fix it myself. Personally I don't see an issue with the colors the warranty is just a bonus.
Sent from my Nexus 5
We're talking about the carrier variants that can be unlocked. We already know why AT&T and Verizon variants can't be unlocked, and that's completely irrelevant to this thread.
freak4dell said:
We're talking about the carrier variants that can be unlocked. We already know why AT&T and Verizon variants can't be unlocked, and that's completely irrelevant to this thread.
Click to expand...
Click to collapse
Same premise applies in the poster's comments above you. The carrier doesn't want to encourage this behavior so while they don't stop you from unlocking, they don't want to cover the related warranty issues.
Sent from my XT1060 using Tapatalk
I can't really see how that is true since t mobile and sprint both have and embrace the nexus program. In fact the t mobile moto x is the XT1053... Same exact phone as the gsm Dev edition save for the words on the back. Hell, if woven white was available through moto maker, I could go build a woven white back and black front phone and have the words "Developer Edition" put on the back and it would simply be the exact same.
I don't really understand the warranty thing with t mobile since a 32gb moto maker x is the exact same price and exact same model with the same process for unlocking. For Verizon I get it because they already have a locked phone policy, but t mobile doesn't. In fact, T-Mobile says they carry the phone but it isn't a T-Mobile branded phone (which is why they don't have Wi-Fi calling on it).
As well, functionality wise, if you want a nice looking unlocked moto x for at&t, you moto make a t mobile version and unlock it.
At least Motorola has a no questions asked return policy. I unlocked mine and was able to return it. Of course I flashed back to stock (huge pain compared to normal fastboot) and relocked it prior to returning. One thing they don't mention is they pay for return shipping, contrary to their website.
Sent from my Nexus 5 using XDA Premium 4 mobile app
arcanexvi said:
Same premise applies in the poster's comments above you. The carrier doesn't want to encourage this behavior so while they don't stop you from unlocking, they don't want to cover the related warranty issues.
Sent from my XT1060 using Tapatalk
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Click to collapse
The carrier has no say in a manufacturer's warranty, especially when the carrier doesn't even sell the phone.
freak4dell said:
The carrier has no say in a manufacturer's warranty, especially when the carrier doesn't even sell the phone.
Click to expand...
Click to collapse
It does as far as warranty facilitation. You will no longer be able to walk into your carrier store for support. You'd need to work with Motorola directly. While you may be covered with Moto, your carrier isn't obligated to assist you.
Sent from my XT1060 using Tapatalk
arcanexvi said:
It does as far as warranty facilitation. You will no longer be able to walk into your carrier store for support. You'd need to work with Motorola directly. While you may be covered with Moto, your carrier isn't obligated to assist you.
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
With the US XT1053, you were never able to walk into a carrier store in the first place. T-Mobile does not sell this phone. They will not support it if you walk into a store, regardless of whether you are unlocked or not. And before somebody tries to say that it's still carrier-associated because they have the carrier name on the website when you order, well, so does the Verizon Dev Edition. The warranty is still valid on that when unlocking. Verizon won't help you with that, either, but Motorola will. That's what needs to happen with the T-Mobile X as well.
Sprint is slightly different, but as mentioned, they sell the Nexus phones in their store, which are also not warranty-voided if unlocked. I'm pretty sure they could manage to figure out how to handle the X, too.

Petition: Allow GSM Unlocked Variant - BL Unlock w/o Voiding Warranty

Hey all,
I created this petition to urge Moto and Google to incorporate the Unlocked GSM Variant (TMO) into the Developer Edition policy and allow the warranty to remain intact when unlocking bootloader.
Reasons:
1. Device is sold Unbranded
2. Device is sold with Unlocked Radio
3. Device is sold at Full Cost (no subsidy from Carrier / No Contract)
4. Cost is the same as Developer Edition ($549 for 32gb)
5. Developer Edition comes in one color - including Unlocked GSM Variant will allow Devs to use MotoMaker to customize their device and enjoy benefits of Developer Edition.
I figured that XDA is the best place to get some momentum to this petition and get it in front of the eyes of Moto and Google.
Please sign and share:
http://www.change.org/petitions/mot...-do-not-void-warranty-upon-bootloader-unlock?
Signed
Sent from my XT1056 using xda app-developers app
byt3b0mb said:
Hey all,
I created this petition to urge Moto and Google to incorporate the Unlocked GSM Variant (TMO) into the Developer Edition policy and allow the warranty to remain intact when unlocking bootloader.
Reasons:
1. Device is sold Unbranded
2. Device is sold with Unlocked Radio
3. Device is sold at Full Cost (no subsidy from Carrier / No Contract)
4. Cost is the same as Developer Edition ($549 for 32gb)
5. Developer Edition comes in one color - including Unlocked GSM Variant will allow Devs to use MotoMaker to customize their device and enjoy benefits of Developer Edition.
I figured that XDA is the best place to get some momentum to this petition and get it in front of the eyes of Moto and Google.
Please sign and share:
http://www.change.org/petitions/mot...-do-not-void-warranty-upon-bootloader-unlock?
Click to expand...
Click to collapse
I think you would have a much better chance if you created a petition to include the Dev Edition in the Moto Maker process. BL unlock voids warranty if it comes tied to a carrier. Simple as that. I dont think Motorola has the sole say in the matter. People would be rushing to the T-Mobile store for warranty replacements if they mess up their unlocked BL phones. Not something a carrier would want to deal with.
anirudh412 said:
I think you would have a much better chance if you created a petition to include the Dev Edition in the Moto Maker process. BL unlock voids warranty if it comes tied to a carrier. Simple as that. I dont think Motorola has the sole say in the matter. People would be rushing to the T-Mobile store for warranty replacements if they mess up their unlocked BL phones. Not something a carrier would want to deal with.
Click to expand...
Click to collapse
This device is not sold by t-mobile in stores, and is not supported for exchange or warranty purposes by t-mobile. t-mobile directs owners to motorola. That is why the petition is for Motorola.
charlie-n said:
Signed
Sent from my XT1056 using xda app-developers app
Click to expand...
Click to collapse
Thank you!!!
signed.
buschris said:
signed.
Click to expand...
Click to collapse
Thanks!!
anirudh412 said:
I think you would have a much better chance if you created a petition to include the Dev Edition in the Moto Maker process. BL unlock voids warranty if it comes tied to a carrier. Simple as that. I dont think Motorola has the sole say in the matter. People would be rushing to the T-Mobile store for warranty replacements if they mess up their unlocked BL phones. Not something a carrier would want to deal with.
Click to expand...
Click to collapse
I think you're right. Possibly the engraving (or whatever the process is) would be an unchangeable "Developer Edition", Luke what comes on the DE models now.
I think the same should apply any full price device purchased directly from Motorola. If the carrier didn't sell or subsidize it, they should be under no obligation to provide warranty support, and should have no say in whether unlocking the boot loader voids the warranty.
I'm signing the petition - I'd much rather have my DE in black, though I have no intention of buying another one just to change color.
Sent from my Moto X using TapaTalk
The lack of warranty acts as a paygate to prevent inexperienced users from claiming. If you were of the experienced type, you would have gotten a DE phone. The best compromise here is a customizable DE phone such that people like us doesn't have to make the choice between Motomaker with 16GB option or the DE phone. I would support the latter initiative.
alpha-niner64 said:
The lack of warranty acts as a paygate to prevent inexperienced users from claiming. If you were of the experienced type, you would have gotten a DE phone. The best compromise here is a customizable DE phone such that people like us doesn't have to make the choice between Motomaker with 16GB option or the DE phone. I would support the latter initiative.
Click to expand...
Click to collapse
you can get a 32gb (which is what i got) through motomaker unlike the carrier branded ones. Also, since the unlocked GSM edition is already part of motomaker, it would be easier for motorola to update the policy, rather than recode motomaker to include de devices. not that i am going to trade what i purchased, but I would buy a de version if i could change the colors. If i were to buy a de and change the colors right now, i would be voiding the warranty because i would have to disassemble my device and swap out parts.
just makes sense to me, hence why i started the petition
I agree tho.... A petition here isn't going to be seen. Don't they have any forums?
Also... Phone makers are probably tired of rooting/flashing related warranty claims.... So their putting their feet down.
Plus... They aren't going to care about us "tinkerers".... We're an extremely small percentage of their customers.
Sent from my Moto X cell phone telephone.....
I signed it although I doubt we can get them to change anything mostly because of the custom nature of the motomaker.
It unfortunately makes sense that they can't support warranties for phones that are as custom as the motomaker allows.
I don't think they're against us unlocking our BLs, they just can't afford to replace our custom colored phones.
I doubt its a tmobile thing because as was mentioned, tmobile doesn't support the phone anyway, they just send you to moto.
They provided us with the DE and made it as colorful as possible without loosing appeal (a pink and green DE would have probably not sold...)
I wanted a custom moto x because I believe in the phone and the work moto + G has done to provide users with real features that actually meet our day to day needs (as opposed to some manufacturers who smoother users with "useful" features). Non-tinkerers recognize the colorful phone and ask me about it because its customizability is so heavily marketed. This sparks conversations that I enjoy having about technology actually being useful and not a barrier or a feature-laden learning curve.
What I would really like to see are stats on how many people return phones from messing up their BLs? How many galaxy nexus' and nexus 4s were returned bricked? While I see where they're coming from, it seems like they missed hitting the nail on the head, and are unfairly punishing those who do the majority of their mouth2mouth marketing. I don't want to speak for everyone here but I know when my friends are looking to buy a new phone they ask me what I think and recommend. My guess is that if the sales earned from the tinkerers word of mouth was accounted for in their business model they would perhaps consider this petition.
I signed. I would have bought the DE version, if the Today Show $150 worked on it.
Doesn't matter to me either way, but would be nice to fully back their hardware regardless.
cliffr39 said:
I signed. I would have bought the DE version, if the Today Show $150 worked on it.
Doesn't matter to me either way, but would be nice to fully back their hardware regardless.
Click to expand...
Click to collapse
Signed as well. Would've bought a dev edition if the cyber Monday discount would've applied to it. I feel that if I buy a phone that is not subsidized by the carrier I should do whatever I want with it because I paid for it in full and that means that's mine. If I mess up my phone it's on me and not them.
Signed!
Guys, I'm sorry to rain on your parade, but this will never happen. They barely made it possible for Dev Editions warranties to remain intact after unlocking the bootloader. That wasn't a start of a movement, that was the whole not-making-sense deal of calling a phone a developer edition, but not being able to do any development on it if you want a warranty. And I know the board of execs at Motorola probably spent weeks weighing the pros and cons of doing that. They must have figured that being able to advertise that decision is a bigger PR advantage than the money lost by replacing the bricked devices that were a cause of that decision. Heck, even the Nexus line has their warranties voided by unlocking the bootloader.
The whole reason unlocking bootloaders voids warranties, is because after unlocking, you can flash files not signed by the manufacturer. As in, any file anyone, experienced or not, with good intentions or not, of any general technology experience, has put together. You can run commands from the prompt that will literally brick your phone in 1 second. Can you see why the Moto X Dev Edition is the only phone (that I've heard of) to make it OK to unlock the bootloader? You could purposely flash a malicious image, brick your phone, then request an RMA, just because you feel like it. I'm not saying that anyone here would do that, but look at this from their point of view. If you open the doors, people will walk through.
Look at this at a wider angle. What personal electronics device other than the Dev Edition Moto X is it A-OK to unlock the bootloader? Virtually nothing. It just doesn't make business sense to allow everyday, John Doe users to execute mission-critical commands and have your business responsible when John Doe flashes a kernel for another device because he apparently can't read. Or run a command that someone on the Internet said was OK to run, because hey, who would go on the Internet and just lie? I'm sorry guys, but we need to thank our lucky stars that even the Dev Edition got that capability. That Motorola decided the PR gained was worth the money lost replacing units.
doesn't the DE already have the bootloader unlocked? And there are many phones that already have unlocked bootloaders, I wonder seriously how many have been bricked so bad that they needed to be replaced? There has to be a way to recover these phones regardless.
buschris said:
doesn't the DE already have the bootloader unlocked? And there are many phones that already have unlocked bootloaders, I wonder seriously how many have been bricked so bad that they needed to be replaced? There has to be a way to recover these phones regardless.
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Click to collapse
Probably not allot of returns from bricking... Considering "rooters" are a tiny fraction of overall consumers.... But, they know us small percentage root... And they don't want to replace a single phone because we messed it up.... that's my guess. I saw plenty of posts in the t989 S2 forum from guys planning to send in rooted phones. They figure if it won't boot... How will Samsung know the difference. The phone makers know this too. So making us unlock on their website is smart, cause they know for sure who unlocked.... Weather they can boot our RMA'd phone or not.
I'm OK with this... Yes, I voided my warranty on day one. It's not just phone companies that don't want to replace tampered with products.... Almost anything you buy now has a warning about warranty being void if you do or don't do this or that. Electronics of any kind usually have a sticker, or whatever, that if you disrupt by trying to open the device up.... Boom. No warranty anymore. Even the tags on clothing.... They're itchy, but if you remove them... Warranty void.
Almost anything really... If they know you tampered with it in any way... Warranty void. Why would phones be any different?
Even if very few people tamper.... They still don't want to give up a single dollar if they don't have to. Lol
Sent from my Moto X cell phone telephone.....
really just changing the software should not be a warranty breaker - the OEMs have tools to low level flash any device back to the stock software and even hard bricks can be repaired. The OEMs should honor the hardware. That is the point of this petition - honor the hardware. unlocking the bootloader and rooting a device has no impact on the hardware. I am not asking that they accept all devices that are broken by the user by doing something stupid, but rather allowing folks to flash a custom recovery and take charge of their device.
are there any computers that have their warranty voided when you remove windows and install linux or vice versa? NO because that is a software change. If the hardware fails then that is something the OEM should cover.
byt3b0mb said:
really just changing the software should not be a warranty breaker - the OEMs have tools to low level flash any device back to the stock software and even hard bricks can be repaired. The OEMs should honor the hardware. That is the point of this petition - honor the hardware. unlocking the bootloader and rooting a device has no impact on the hardware. I am not asking that they accept all devices that are broken by the user by doing something stupid, but rather allowing folks to flash a custom recovery and take charge of their device.
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First, I'm not 100% sure that OEMs have the ability to save hard-bricks. Hard-bricks are the bootloader being corrupt. The bootloader, being the first thing to even load into memory, from which everything else gets loaded into memory, is vital to the bootstrapping process. Think of it like your BIOS on your computer. If you BIOS goes corrupt, you basically either replace the BIOS chip, Mobo, or in super-rare cases, find someone somewhere with the tools, expertise, and ability to flash that specific BIOS to that specific chip even though it's corrupt. I suppose it's possible that the OEMs have those tools to do it. I'm not saying that do, but I'll give you that it's possible. Even if they do, it probably wouldn't be worth the time and effort though.
Second, unlocking the bootloader isn't just giving the ability to flash to the recovery partition, or even to the /system/ partition. It's removing the entire signature check which checks if the package you are trying to flash has a unique signature that comes from the OEM. Unlocking the bootloader basically opens every single command up for anyone besides the OEM to use. It really is as serious as they warn about in the screen asking if you're sure. Now, since communities like XDA exist where you can basically get walked through how to do most anything, and where 1-click toolkits to do very very dangerous stuff exist, it's fairly safe to have your bootloader unlocked. But as an electronics manufacturer, you need to assume the user won't take advantage of tools like XDA. I'm a software engineer and one of the fundamental rules of thumb is "if the user can break it, they will".
Third, you said:
byt3b0mb said:
are there any computers that have their warranty voided when you remove windows and install linux or vice versa? NO because that is a software change.
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Click to collapse
I think you'd be surprised. Have you ever tried to get anything replaced under warranty, then telling the customer support you installed Linux on your box? I mean, you may or may not actually get your warranty honored, and if you do, it will be after a few hours on the phone, getting bounced around, escalated, redirected, on hold, checking with this other guy, etc. before they finally figure it's eligible. We're of course talking about pre-built PCs, to make this analogy fit.
Look, I mean no disrespect or negativity toward you. I'm simply saying that it's pretty much industry standard to void warranties when unlocking the bootloader in any electronics, and as bad as this next part sounds, it's for good reason. If you start preserving warranties through bootloader unlocking on more widely-used or mainstream electronics, then more and more people who shouldn't be tinkering will. Your brick rate, and thus number of replacement units sent out, will go up, and the prices of your electronics will go up to make up for loss. It's good to have warranties preserved through the bootloader unlocking process on niche "developer edition" units because it covers that small percentage of users who want that option, but still bars people who wouldn't mind having that perk, but aren't willing to make the sacrifices necessary to have it. This ultimately makes it so the people who got the "developer edition" of your phone most likely enthusiasts or developers, who know what they're doing, and their brick-rate is probably pretty low.

64 gig version of Moto X now available.

64 gig version of Moto X now available on motomaker for U.S. users.
check it out.
https://www.motorola.com/us/motomaker?pid=FLEXR1#interior/memory
gammite said:
64 gig version of Moto X now available on motomaker for U.S. users.
check it out.
https://www.motorola.com/us/motomaker?pid=FLEXR1#interior/memory
Click to expand...
Click to collapse
I only see the 32GB option.
Edit: Now i get 64GB. Niiice!
Well that sucks, earlier I got in on the Moto X for a penny trial thing, would have been nice to have had this one as an option.
This should have been available from the beginning.
Excited to see this, but it jumps to 499 at checkout and there isn't a 64GB developer edition. It kinda gives me a reason to get a custom one I guess. I'm also under the impression that this means that X+1 is going to take longer to release than I thought or Motorola has a buttload of MotoX shells to get rid of still. I gotta see how much I can sell my Developer edition for and I guess I'll decide to either jump on this or wait for the next one.
Edit. I went back to see if they fixed the checkout and realized that it isn't an error. $449 is for republic wireless. I guess they are subsidizing it slightly.
The Moto design site starts out at $449 for the 64gig version, then the select carrier page bumps you up to $499 for the GSM Unlocked version. What's that about?
It's $50 cheaper for the Republic Wireless version. Same for the 32 and 16GB versions too. It's been that way from the beginning I believe.
Sent from my XT1053 using xda premium
Just remember.... No root.
KJ said:
Just remember.... No root.
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Click to collapse
From what I have read the T-Mobile version can be rooted just as easily as the GSM Dev Edition. Unlocking the bootloader on the T-Mobile phone voids the warranty, unlike on the GSM Dev Edition. Other carriers may have the X locked down more.
marvin02 said:
From what I have read the T-Mobile version can be rooted just as easily as the GSM Dev Edition. Unlocking the bootloader on the T-Mobile phone voids the warranty, unlike on the GSM Dev Edition. Other carriers may have the X locked down more.
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Click to collapse
Motomakers are what these are...no? I was sure they can't be unlocked.
And definitely republic wireless can't be.
I'm waiting on the 64GB unlocked GSM version from the 2 week trial. The unlocked gsm is the same as the T-Mobile version and the bootloader can be unlocked.
Sent from my SM-G900A using Tapatalk
So, correct me if I'm wrong: the GSM unlocked version (which still made me choose the AT&T/T-Mobile option to get the unlocked version) can or can not be rooted? I know it can be bootloader unlocked, at least according the Motorola bootloader unlocking page (I chose the T-Mobile version there and it shows as bootloader unlockable).
I mean, it's entirely possible that these trial phones will have their specific IMEI numbers (if you ordered one for the 14 day trial) added to some other entirely different internal blacklist that won't let us unlock them for the trial period, that's my concern.
I fully intend to do everything possible with this phone when I get it - that's what a trial period is for, and when it's shipped back (if it doesn't live up to my expectations) they can easily just reset it in a few minutes time (bootloader locked, restored to factory state, even alter the IMEI and program it with an entirely new one if they want, it's their damned device).
As long as I know it can be rooted and then bootloader unlocked so I can play around with some ROMs, I'm cool with that and could decide to keep it. If not, then I'll just toy with it and send it back - again, it's just a penny so it's not like I'm breaking the bank or anything.
br0adband said:
So, correct me if I'm wrong: the GSM unlocked version (which still made me choose the AT&T/T-Mobile option to get the unlocked version) can or can not be rooted? I know it can be bootloader unlocked, at least according the Motorola bootloader unlocking page (I chose the T-Mobile version there and it shows as bootloader unlockable).
I mean, it's entirely possible that these trial phones will have their specific IMEI numbers (if you ordered one for the 14 day trial) added to some other entirely different internal blacklist that won't let us unlock them for the trial period, that's my concern.
I fully intend to do everything possible with this phone when I get it - that's what a trial period is for, and when it's shipped back (if it doesn't live up to my expectations) they can easily just reset it in a few minutes time (bootloader locked, restored to factory state, even alter the IMEI and program it with an entirely new one if they want, it's their damned device).
As long as I know it can be rooted and then bootloader unlocked so I can play around with some ROMs, I'm cool with that and could decide to keep it. If not, then I'll just toy with it and send it back - again, it's just a penny so it's not like I'm breaking the bank or anything.
Click to expand...
Click to collapse
They could see you unlocked the bootloader and send it back to you and charge you. If unlocking voids warranty, which it does on anything that's not a dev edition, then it may affect returning it too.
A possibility anyway.
KJ said:
Motomakers are what these are...no? I was sure they can't be unlocked.
And definitely republic wireless can't be.
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Click to collapse
It depends on the carrier.
Verizon and ATT moto makers can't be unlocked. You are right, Replublic Wireless can't be unlocked.
However, Sprint and the "GSM Unlocked (ships with T-Mobile SIM)" variants can be. Some other carriers can too.
---------- Post added at 01:48 PM ---------- Previous post was at 01:43 PM ----------
br0adband said:
So, correct me if I'm wrong: the GSM unlocked version (which still made me choose the AT&T/T-Mobile option to get the unlocked version) can or can not be rooted? I know it can be bootloader unlocked, at least according the Motorola bootloader unlocking page (I chose the T-Mobile version there and it shows as bootloader unlockable).
I mean, it's entirely possible that these trial phones will have their specific IMEI numbers (if you ordered one for the 14 day trial) added to some other entirely different internal blacklist that won't let us unlock them for the trial period, that's my concern.
I fully intend to do everything possible with this phone when I get it - that's what a trial period is for, and when it's shipped back (if it doesn't live up to my expectations) they can easily just reset it in a few minutes time (bootloader locked, restored to factory state, even alter the IMEI and program it with an entirely new one if they want, it's their damned device).
As long as I know it can be rooted and then bootloader unlocked so I can play around with some ROMs, I'm cool with that and could decide to keep it. If not, then I'll just toy with it and send it back - again, it's just a penny so it's not like I'm breaking the bank or anything.
Click to expand...
Click to collapse
If you do anything that voids the warranty while you are "trying it for $.01" they will likely refuse return.
If you are buying a Moto Maker X, unlocking its bootloader DOES void the warranty just by completing the action of requesting the code from Moto. You are submitting unique info to Moto about the phone you are unlocking, so expect they will know you have requested the unlock code.
And as for Moto can"easily" re-lock the bootloader, it depends on if its an eFuse or not. Using mFastboot, we can get the bootloader status to unlock and relock, not LOCK. If its an eFuse, moto likely can't set it back to lock without replacing components.
Can you get a developer edition for a penny? If so you do keep warranty for unlocking. I cannot verify whether or not they will accept the return, for that I would call Motorola and request confirmation in writing that they will accept the return even if you unlock the boot loader. If yes, get it, test it, if you like it send it back and order the Moto Maker one you want.
SymbioticGenius said:
Can you get a developer edition for a penny? If so you do keep warranty for unlocking. I cannot verify whether or not they will accept the return, for that I would call Motorola and request confirmation in writing that they will accept the return even if you unlock the boot loader. If yes, get it, test it, if you like it send it back and order the Moto Maker one you want.
Click to expand...
Click to collapse
The "Try Then Buy" FAQ clearly stated that the regular non-Moto Maker version, the Moto Maker version, and the Dev Edition were all supposed to be available for that offer but I tried several times to get the Dev Edition and each time I punched in the promo code they sent me, it wouldn't apply the discount and the price remained $449 and change. After maybe 5 attempts, I decided to contact them using their "instant chat" support and the first time it said I was number 18 in the queue so I waited 14 minutes and when I got to being number 3 in the queue, it kicked me out and said their instant chat support was offline.
I waited a minute, reconnected to the chat support thing and it said I was number 27 with a wait time of 35 minutes so I said the hell with it and just ordered a Moto Maker edition, hence my question(s) above about rooting/unlocking.
For 14 days it's my phone, that's how the deal goes, so I'm going to use it as if it were my actual device, that's the only way I'm going to know if I want to actually keep it - I'll fire off an email to 'em when it arrives to clarify things, but if I do end up rooting it and unlocking the bootloader and then they refuse the return of the phone, well... guess I'll be getting it for free, who knows.
br0adband said:
The "Try Then Buy" FAQ clearly stated that the regular non-Moto Maker version, the Moto Maker version, and the Dev Edition were all supposed to be available for that offer but I tried several times to get the Dev Edition and each time I punched in the promo code they sent me, it wouldn't apply the discount and the price remained $449 and change. After maybe 5 attempts, I decided to contact them using their "instant chat" support and the first time it said I was number 18 in the queue so I waited 14 minutes and when I got to being number 3 in the queue, it kicked me out and said their instant chat support was offline.
I waited a minute, reconnected to the chat support thing and it said I was number 27 with a wait time of 35 minutes so I said the hell with it and just ordered a Moto Maker edition, hence my question(s) above about rooting/unlocking.
For 14 days it's my phone, that's how the deal goes, so I'm going to use it as if it were my actual device, that's the only way I'm going to know if I want to actually keep it - I'll fire off an email to 'em when it arrives to clarify things, but if I do end up rooting it and unlocking the bootloader and then they refuse the return of the phone, well... guess I'll be getting it for free, who knows.
Click to expand...
Click to collapse
I'm sure they won't let you have it free. Lol
And yes, you will void the warranty.... And therefore probably void your chance to return it.
Remember.....us rooters are a very....very tiny fraction of their customers. They don't think of us when they make deals, or rules or promos.....most will try it, not change a single thing and keep it or return it. Then WE come along, void its warranty and try to return it. Nope....not happening. You own it now. Pay up. Or bye bye imei. And now you own a pretty paperweight.
And.....if moto is smart, which they seem to be, any device on this promo....no matter the carrier....won't be eligible to unlock on their site. Didn't think of that one....did we. I'm betting they won't be eligible to unlock on motos site, not until the deal is done and you keep it. ?
---------- Post added at 10:15 PM ---------- Previous post was at 10:14 PM ----------
Also....come on now....you don't NEED root to know if you like a device. Lol
Very valid points KJ. Sad thing is I've had root since day one and I barely use apps that require it anymore. With the recent updates and the ability to disable apps without TiBu my battery life is fine so the only thing I've used root for is kernel tweaks.
Try the phone, if you even remotely like it without root, you'll like it that much more with it.
SymbioticGenius said:
Very valid points KJ. Sad thing is I've had root since day one and I barely use apps that require it anymore. With the recent updates and the ability to disable apps without TiBu the only thing I've used root for is kernel tweaks.
Try the phone, if you even remotely like it without root, you'll like it that much more with it.
Click to expand...
Click to collapse
I'd die without root. Lol. Luckily I research first and would never own a device I can't root.
Yeah, I don't get the attitude about its mine for 14 days. Its yours to TRY they are saying. Taking it apart physically or unlocking boot loaders and messing with the system is not something they will be happy about. They'll just laugh, send it back to you and say congrats on your new purchase. Lol.
KJ said:
I'd die without root. Lol. Luckily I research first and would never own a device I can't root.
Yeah, I don't get the attitude about its mine for 14 days. Its yours to TRY they are saying. Taking it apart physically or unlocking boot loaders and messing with the system is not something they will be happy about. They'll just laugh, send it back to you and say congrats on your new purchase. Lol.
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Click to collapse
I would never own a phone without an unlockable boot loader. Until the Nexus5 all my phones had CM and I bought my phones based on having a stable-ish build. I understand your point.
I think I should teach many of you in here something my father taught me as a kid.
If something isn't yours return it how you found it. If you break it, you replace it.
Otherwise known as "you break it, you bought it."

[Q] Will the S5 always be locked?

Hello, I currently have an S3 and my upgrade is due in October. I intended to get the S5, but because the bootloader is locked, I'm just not sure. You can't flash AOSP with safestrap (From what I hear) and you can't flash custom kernels. Will there ever be a way around this, or should I wait for other phones? If so, what ones should I look at? Thanks for all replies!
LegoFarmer said:
Hello, I currently have an S3 and my upgrade is due in October. I intended to get the S5, but because the bootloader is locked, I'm just not sure. You can't flash AOSP with safestrap (From what I hear) and you can't flash custom kernels. Will there ever be a way around this, or should I wait for other phones? If so, what ones should I look at? Thanks for all replies!
Click to expand...
Click to collapse
Well, unfortunately the S5 will most likely have a locked bootloader forever, unless someone finds a way around it, and that is highly unlikely. It's not just Samsung or the S5, it is getting harder and harder to find exploits for root much less getting around a lock bootloader. If you like the S5 maybe you should consider the Developer Edition of the S5 which has a factory unlocked bootloader, but they are also around $650.00 from Samsung. The only current phone that is "wide open" that I know of is the HTC M8. The big 4 manufactures (Samsung, HTC, Motorola, LG) are all making it harder and harder to even root the phone much less getting around the locked bootloader (HTC as mention is the current exception).
jpcalhoun said:
Well, unfortunately the S5 will most likely have a locked bootloader forever, unless someone finds a way around it, and that is highly unlikely. It's not just Samsung or the S5, it is getting harder and harder to find exploits for root much less getting around a lock bootloader. If you like the S5 maybe you should consider the Developer Edition of the S5 which has a factory unlocked bootloader, but they are also around $650.00 from Samsung. The only current phone that is "wide open" that I know of is the HTC M8. The big 4 manufactures (Samsung, HTC, Motorola, LG) are all making it harder and harder to even root the phone much less getting around the locked bootloader (HTC as mention is the current exception).
Click to expand...
Click to collapse
Thank you for the reply, and that is unfortunate. I really hope the other manufactures see the light soon like HTC still does. I might just get the M8 or their next flagship phone.
LegoFarmer said:
Thank you for the reply, and that is unfortunate. I really hope the other manufactures see the light soon like HTC still does. I might just get the M8 or their next flagship phone.
Click to expand...
Click to collapse
I heard safestrap support will end in September, so I'm not sure if Android L roms would be available with safestrap.
Don't forget that when it comes to the bootloader, it is really the carriers and not so much the manufacturers who are to blame. The Verizon and AT&T S5s have locked bootloaders, but the T-Mobile and Sprint versions do not have a locked bootloader. So people who want unlocked bootloaders should look more at switching carrires rather than phone manufacturers. I know this is not always possible considering coverage based on where people live. Unfortunately, Verizon seems to have the best coverage and best network, and they are determined to have locked bootloaders.
landshark68 said:
Don't forget that when it comes to the bootloader, it is really the carriers and not so much the manufacturers who are to blame. The Verizon and AT&T S5s have locked bootloaders, but the T-Mobile and Sprint versions do not have a locked bootloader. So people who want unlocked bootloaders should look more at switching carrires rather than phone manufacturers. I know this is not always possible considering coverage based on where people live. Unfortunately, Verizon seems to have the best coverage and best network, and they are determined to have locked bootloaders.
Click to expand...
Click to collapse
I just don't get why they care so much, you know? The only real reason I can think of is inexperienced people bricking their phones and trying to warranty it from them.
LegoFarmer said:
I just don't get why they care so much, you know? The only real reason I can think of is inexperienced people bricking their phones and trying to warranty it from them.
Click to expand...
Click to collapse
That and trying to secure corporate and government contracts to supply phones. Both entities are looking for as much security as they can get in the phones their employees use.
landshark68 said:
That and trying to secure corporate and government contracts to supply phones. Both entities are looking for as much security as they can get in the phones their employees use.
Click to expand...
Click to collapse
This. My company had a byod going on, but if you wanted a corporate provided phone, Blackberry was only choice. 9930 at that.
3 weeks ago I got them to approve a Galaxy S 5 for me because of the Knox support and what not.
I was able to root it, remove bloatware at least, block ota, then unroot and reenroll in our emails.

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