Hello
I made this thread so people like me, with microphone problems while we are talking on a phone, gather and disguise different solutions and tips.
Just some info about this problem for those who don't have it or who aren't sure.
When we talk to the phone, the other party complain that they can't hear us well, like we are on the other side of the room. But It's not a hardware problem because If we record something on mono channel(uses only bottom mic) the mic works GREAT!
We paid for a flagship phone!
Known Solutions till now:1. Disable Noice Cancelling Suppression (Settings->Call->Noice Cancelling Suppression)..... Didn't really work for me
2. Use @Allodi's solution (Link) .....I tested it with my landline phone and it was working pretty good but some people complained about cracking sounds..
Feel Free to post if you have the same problem!
I got this exact problem since day 1.
Sent from my D6503 using XDA Premium 4 mobile app
bLack_Q said:
I got this exact problem since day 1.
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you find out any solution?
It's hardware problem. Coz i have this problem too.
I was sent to sony center and they fixed it. Until now it's fine and no problem with microphone anymore.
But if it out of warranty try root and edit some value in mixer_paths file.
http://forum.xda-developers.com/showthread.php?t=3131155
here my thread..
**anyway microphone noisecancelling suppression can't work well.. (Here it's a software problem) when turn it on another side will can't hear you well (sound too low level)
Not hardware problem, I have had 4 Z2s so far (due to the camera not being aligned issue mainly) and I have noticed it only happens when I wash the phone and till 6 or so hours after washing it.
KyleSforza said:
Not hardware problem, I have had 4 Z2s so far (due to the camera not being aligned issue mainly) and I have noticed it only happens when I wash the phone and till 6 or so hours after washing it.
Click to expand...
Click to collapse
We are talking about non-wet phones here
aotaotaot99 said:
It's hardware problem. Coz i have this problem too.
I was sent to sony center and they fixed it. Until now it's fine and no problem with microphone anymore.
But if it out of warranty try root and edit some value in mixer_paths file.
http://forum.xda-developers.com/showthread.php?t=3131155
here my thread..
**anyway microphone noisecancelling suppression can't work well.. (Here it's a software problem) when turn it on another side will can't hear you well (sound too low level)
Click to expand...
Click to collapse
How can it be a hardware problem since recording works good?
Maybe older Z2s have some kind of different mic which conflict with the software?
KyleSforza said:
Not hardware problem, I have had 4 Z2s so far (due to the camera not being aligned issue mainly) and I have noticed it only happens when I wash the phone and till 6 or so hours after washing it.
Click to expand...
Click to collapse
When the phone is wet microphone won't work good, that's normal..
antkalaitzakis96 said:
How can it be a hardware problem since recording works good?
Maybe older Z2s have some kind of different mic which conflict with the software?
When the phone is wet microphone won't work good, that's normal..
Click to expand...
Click to collapse
In my case except handset it has no problem at all such as recording, VOIP (LINE CALL, FB Messenger and other) .
I have only problem at handset during call with dialer.
See in my thread it's only boost handset during call. Not boost another sound.
Try factory reset and repair the firmware if it still has this problem that's a hardware problem.
Note : don't turn on noise cancelling suppression.
Sent from my D6503 using XDA Free mobile app
aotaotaot99 said:
In my case except handset it has no problem at all such as recording, VOIP (LINE CALL, FB Messenger and other) .
I have only problem at handset during call with dialer.
See in my thread it's only boost handset during call. Not boost another sound.
Try factory reset and repair the firmware if it still has this problem that's a hardware problem.
Note : don't turn noise cancelling suppression.
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
I already tried it but the other side complains about nasty sounds..
antkalaitzakis96 said:
I already tried it but the other side complains about nasty sounds..
Click to expand...
Click to collapse
If it is still in warranty. Or you can pay a bit.
Try send to Sony Center for repair this problem.
If it is out of warranty.
Try root and do replace my mixer_paths. You can see it in my thread.
Recommended : send to repair.
*How can i check when i call to other ppl or other ppl call to me.
Install call recorder app.
In my case I'm use ACR.
When you call just speak like normal and when it is end open this app and listen it.
*sound of your side will same level of other side.
If you listen your sound well and it same as other side then your pair has a speaker problem. Not your mic.
If your sound nasty or low level and other side is well then it is your mic problem.
- Sorry for my bad english.
Sent from my D6503 using XDA Free mobile app
I have the same problem. Always blamed my voice xD
Gonny try out a few things here,thanks.
Its a hardware problem i replaced the mic and everything works great . Yes it looked like its alright during video record but is not! It just looks like that because volume is higher wile recording but after mic replacement it was even better! The mic volume is lower while incall
These batches have defective mics (not all of them)
14w15
14w16
14w17
14w18
Can also appear on other batches but this are the top defective ones
Odoslané z HUAWEI U8815 pomocou Tapatalku
!
NetSkill said:
Its a hardware problem i replaced the mic and everything works great . Yes it looked like its alright during video record but is not! It just looks like that because volume is higher wile recording but after mic replacement it was even better! The mic volume is lower while incall
These batches have defective mics (not all of them)
14w15
14w16
14w17
14w18
Can also appear on other batches but this are the top defective ones
Odoslané z HUAWEI U8815 pomocou Tapatalku
!
Click to expand...
Click to collapse
Where did you get these numbers from?
Mine is 14w15 my issue is much better since I disabled the noise canceling option.
NetSkill said:
Its a hardware problem i replaced the mic and everything works great . Yes it looked like its alright during video record but is not! It just looks like that because volume is higher wile recording but after mic replacement it was even better! The mic volume is lower while incall
These batches have defective mics (not all of them)
14w15
14w16
14w17
14w18
Can also appear on other batches but this are the top defective ones
Odoslané z HUAWEI U8815 pomocou Tapatalku
!
Click to expand...
Click to collapse
Mine is 14W30.. Found problem too.
Sent from my D6503 using XDA Free mobile app
I have same mic problem
Phone is batch 14W17. I have sent my phone to Sony service two times. First time just "software upgrade" was made which did not fix anything at all. Second time they changed microphone+some other component(can't remember what) and it seemed to be working much better for couple months, no complains from other end of the call. BUT recently my Z2's microphone problem has come back as worse as it was before. I'm concidering to have it sent to be repaired again. I guess there must be some bigger flaw in design or whatever.. What do you think?
Unfortunately Z2 is the most defective flagship from sony
Here I made a list of problems:
1.Low mic during call
2.Gaps in chasis
3.Off centre camera lens 4.or camera flash
5.Back glass separating from frame in top right corner
All most every z2 has at least one or two of this problem , my first z2 had every of these problems
This is my sixth z2 and finally is aclright except really small gap in button left corner
Odoslané z HUAWEI U8815 pomocou Tapatalku
Right, here's a really simple solution. Hold the phone correctly.
I've had this problem myself when I first used the phone and people were complaining that my voice was faint, that I was hard to hear and the reason? Two problems, the 1st, noise cancellation. The noise cancellation feature is rather aggressive and it was also compounded by the issue that I was holding the phone straight down meaning the microphone was pointing to my neck. So I disabled noise cancellation and I readjusted how I held my phone so that the microphone was in-line with my mouth (raising it 45º).
This is a long phone and the microphone is at the bottom of the phone.
There is the possibility of hardware failure but usually, you'll experience the microphone not working in other applications too.
(For reference my phone is a 14W15 device)
I sent my phone for a repair 10 days ago and I received it yesterday.
I can confirm it's a hardware problem since it is working pretty good now.
Now the problem is the noice cancelling problem, why hasn't sony resolve it already?
Problem with mic Fixed in my Z2
I had the same issue: the mic didn't work and only produce noise when call, and I tried everything I found except the root fix. But I solved the problem by connecting my earphones and try Google search while connected, it worked, then I unplugged the earphones and the phone mic was working again like a charm
I used the Sony diagnose tool and everything was Ok
I hope it help.
Sorry for my bad english.
it only happens with aosp in my xperia z2 no with other rom, not hardware problem.
Related
This is not my phone but a friend's phone that I am trying to fix. She dropped it 2 stories and the phone, due to its sturdiness, looks absolutely fine.
In any case, there is nothing wrong with the phone:
External speakers (used for playing music, watching Youtube, etc) works
When calling people, they hear me just fine [works]
However, the in-call speaker doesn't work (when I call people, they can hear me but I cannot hear them)
Here's what I have tried so far:
-putting the call on speaker works but that's probably because it switches to use the external speaker
-I reflashed her ROM but the problem still persists
-if I use headphones, I can hear the caller speaking
Any other things I can try?
P.S. I am amazed at the sturdiness of this phone!
Two stories, did you say? She's lucky.
You gotta open it up- see if the contacts of the handset speaker are in the right place. I don't think it would have gone bad.
While you are at it, make sure the antenna contacts are proper, a known problem after dropping this phone is low or erratic signal after a fall.
Swyped from my HTC HD2 using XDA Premium
2ft or 2meters right?
but 2 stories high & it's still OK?
man what casing was she using?
anyways there could be a dislodge wire/ connector from that fall & luckily it's just that:fingers-crossed:
nexus14 said:
This is not my phone but a friend's phone that I am trying to fix. She dropped it 2 stories and the phone, due to its sturdiness, looks absolutely fine.
In any case, there is nothing wrong with the phone:
External speakers (used for playing music, watching Youtube, etc) works
When calling people, they hear me just fine [works]
However, the in-call speaker doesn't work (when I call people, they can hear me but I cannot hear them)
Here's what I have tried so far:
-putting the call on speaker works but that's probably because it switches to use the external speaker
-I reflashed her ROM but the problem still persists
-if I use headphones, I can hear the caller speaking
Any other things I can try?
P.S. I am amazed at the sturdiness of this phone!
Click to expand...
Click to collapse
Hd2 have two speakers, front called ear speaker and back speaker which is activated on notification, playing media files and putting call on handsfree mode.
You need to check Ear speaker.
There are few movies on youtube how to open hd2, search for disassembling hd2.
Check connector on ear speaker.
If doesn't help then buy new one there on internet from 5 to 10$ if you are from States you can have free shipping.
Changing ear speaker isnt complicated just be sure to check few videos before doing it.
I have same issue atm, ill need to do this also.
Sent from my NexusHD2 using xda premium
ph03n!x said:
Two stories, did you say? She's lucky.
You gotta open it up- see if the contacts of the handset speaker are in the right place. I don't think it would have gone bad.
While you are at it, make sure the antenna contacts are proper, a known problem after dropping this phone is low or erratic signal after a fall.
Swyped from my HTC HD2 using XDA Premium
Click to expand...
Click to collapse
Sorry for the late reply. Based on the responses I got, it seems the only way to fix this is to open it up. Thanks for your help
mengfei said:
2ft or 2meters right?
but 2 stories high & it's still OK?
man what casing was she using?
anyways there could be a dislodge wire/ connector from that fall & luckily it's just that:fingers-crossed:
Click to expand...
Click to collapse
She was not using any case at all, surprisingly.
simply replace the speaker
its very easy just unscrew four screws from back and and lift the front from back from edges from opener
here is guide for hd2 from mikechannon
http://mikechannon.net/PDF Manuals/HTCHD2Dismantling.doc
Similar problem here
Hi,
I have the exact same problem you have regarding the non-working ear speaker. I inherited my phone so I don't know if it's been dropped or not, or if the non-working ear speaker is due to software and/or ROM issues. The previous owner had winmo and he said it worked fine.
I suspect it's due to software since sometimes the ear (front) speaker does work, but usually not. I've tried a bunch of different ICS ROMS (CM9, AOKP, PA, currently on Slim-ICS 4.2) and the problem remains which would seem to point to hardware failure, no? What confuses me is the fact that it sometimes (rarely) works. Most of the time I have to enable speakerphone to hear the other side of calls.
Any suggestions would be appreciated.
Thanks
I have enclosed a clip from logcat in case anyone sees anything weird that I'm not seeing.
janus19 said:
Hi,
I have the exact same problem you have regarding the non-working ear speaker. I inherited my phone so I don't know if it's been dropped or not, or if the non-working ear speaker is due to software and/or ROM issues. The previous owner had winmo and he said it worked fine.
I suspect it's due to software since sometimes the ear (front) speaker does work, but usually not. I've tried a bunch of different ICS ROMS (CM9, AOKP, PA, currently on Slim-ICS 4.2) and the problem remains which would seem to point to hardware failure, no? What confuses me is the fact that it sometimes (rarely) works. Most of the time I have to enable speakerphone to hear the other side of calls.
Any suggestions would be appreciated.
Thanks
I have enclosed a clip from logcat in case anyone sees anything weird that I'm not seeing.
Click to expand...
Click to collapse
Same thing for me. Im 99% sure is hardware failure, ear speaker died or it is disconnected from slot.
Why im thinking this, when gently tap back of cover where speaker is i can here like its disconnected from slot. Sometimes when i tap while in call sound come back for sec.
Next week ill dissemble my hd2 to check if its disconnected or ear speaker died.
Anyway you can buy ear speaker on net for few bucks, they are mostly for u.s. model but think its same as for eu version
Sent from my HTC HD2 using xda premium
Looks like this may be more common than initially thought.
Any one know of any app or diagnostic software in Android that can be used to test the rear and ear (front) speakers to determine whether this is a hardware or software issue?
I'd like to make sure this is a hardware issue before opening the phone up.
Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
mastrgamr said:
Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
Click to expand...
Click to collapse
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
_stefans_ said:
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
Click to expand...
Click to collapse
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Jamal Ahmed said:
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Click to expand...
Click to collapse
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
_stefans_ said:
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Click to expand...
Click to collapse
I had the same setup. I am using the Xylon (stable) 15 ROM for several days now, and SO FAR I think the microphone reception is better. I haven't heard complaint from the person I speak to on the regular. *cross fingers* hope it's 'fixed' in some way.
equi said:
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
Click to expand...
Click to collapse
That's exactly how my phone was as well. I would be on one call for a while and all of a sudden out of nowhere the person I'm speaking to says I sound like I'm speaking across a room and I'm like 'wtf happened? I haven't changed positions since I started talking to you!'
I did a little testing with the person I was speaking to as well, to test the microphone receptiveness and the mic seems to pickup my voice better, I wasn't speaking directly into the mic and they said they heard me fine.
_stefans_ said:
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I have a sneaking suspicion It might have to do with the noise cancelation as well, I think on paper whoever designed that feature on the phone thought it would be cool but it doesn't seem to be panning out too well. I've read somewhere on this forum about how to increase microphone volume and cancel the noise cancellation using the Terminal Emulator app and/or the phone's dial codes (#*#*some sumbers*#*#).
I have the same earphones (no mic attached) and I have similar experience but I haven't taken note of it like you have since 95% of the time I have my headphones in the phone.
I also want to mention a little trick that I think seems to work when on calls. Whenever I turn the phone over, screen facing opposite of me, I hear less complaints of me sounding too low to the other person. Maybe it's doning something... i dont know.
Same issue - with headset only though
I have the same issue, people really struggle to hear me on conference calls (which I spend a lot of time on), so I have to hold the mic in front of my mouth to speak which gives awful sound quality. I don't have this issue when not using a headset (phone mic works fine).
Nexus 4 + Klipsch s4a = really quiet mic, people can't hear me at all.
Nexus 4 = No problem, phone mic works.
Note - music playback is fine, no issues there.
My klipsch headphones worked fine on my GNex, no issues, so I don't think it is a problem with them. It has been an issue from the moment I switched to a Nexus 4. Have also tried other headset (samsung one that came with Gnex) - and have the same issue of sounding very quiet on the headset mic.
I did wonder if it was an OMTP vs CTIA issue, but the button on my headset works fine to answer/hangup/skip tracks/open voice search etc. so I don't think it is that.
I also tested with another Nexus 4 handset using Soundmeter and got very similar results on both handsets, suggesting it isn't a handset issue (though not a very scientific test).
Does anyone have any ideas?
Just In Phone Calls?
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
I could be wrong but I suspect the Nexus4 can not use the phone jack for incoming audio.
In my opinion when one plugs a headset into the audio jack the Nexus4 camera microphone
becomes activated, not the headset one. And the Nexus4 cam mic is really bad.
Again, I might be completely wrong. (I hope)
---------- Post added at 04:02 PM ---------- Previous post was at 03:59 PM ----------
Ord Mandrell said:
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
Click to expand...
Click to collapse
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Hi guys - I am on stock android - same issue on 4.2.2 as on 4.2.1.
This isn't just related to phone calls, same issue on google search. I tested headset mic pickup volume when speaking normally with Soundmeter - around 35-40dB (what it calls a quiet whisper at 3ft to quiet residential area, Park).
I also tried moving the headset mic closer and further away from my mouth with the phone in the same position - with the headset mic virtually touching my lips it went to about 60 dB (normal conversation at 3ft) - so it does seem to be related to the headset mic. I can only guess it is either a dodgy connection in the handset or some noise cancelling functionality that is cancelling out my voice!
Any ideas or thoughts greatly appreciated
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Click to expand...
Click to collapse
Darn it!
I knew I was an outlier.
No way I'm getting a fix for my issue then
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
akira112 said:
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
Click to expand...
Click to collapse
Just an update, I unrooted and reverted back to stock and the problem went away, so it was defnitely a software issue. Will be trying other roms/radios/kernels and see if the problem comes back.
I was on rasbeanjelly 4.2.2/trinity
akira112, did you get any success with your experiments?
Guys, is there any progress / comments regarding this issue?.. Microphone itself works fine when recording the voice with some app, but during the voice calls it is the mess...
My Nexus 4 is two months old and is being returned to Google due to the microphone constantly cutting me out on calls to business clients. I've tried every trick from sound apps to custom roms. No joy. I'm hoping my replacement doesn't have the same problem (although given the sheer number of postings on this issue, I suspect a Nexus 4 design flaw)...
Hello
Is there any solution to low microphone volume problem?
I have been using my N4 for a week and some people complain about my voice's volume. There was no such problem with my previous phone (Defy). There is no difference whether I use phone's mic or bluetooth headset.
My Nexus runs CM10.1 with Franco kernel.
Also keen for a solution
I just returned my first N4 due to the speakerphone cutting out after a minute or two, and getting stuck in non-speakerphone mode.
The replacement seems to not have this issue, which is nice.
But now people are telling me they can hardly hear me. It happens both with normal mode and speakerphone mode.
Ridiculous.
I will be calling Google tomorrow to see what they say, but I am not going to hold my breath for a decent response. Judging by the number of people reporting this issue online, it's not something Google has a solution for.
If anyone figures this out, I'd love to hear about it.
Have sent mine for repair because of this problem. People told they could not here me well.
Skickat från min GT-I9305 via Tapatalk 2
I have the same issue, couldn't fix it but what I noted was that any mic gain adjustments I made only applied to the phone's mic not the headset mic. That means that there is something else that modifies the headset mic, but I do not know.
when recording video i get the awful hissing sound
steps i tried
reflashing
turning off sound zoom
turning on airplane mode to disable radio
anyone else?
Sent from my SM-G900F using XDA Premium 4 mobile app
I wouldn't even try to guess until you provide a reasonable amount of information about your situation. How do you expect us to narrow anything down without any clues?
Where is a sample video clip or even a decent description of the hiss? Tell us under what conditions this occurs, e.g. only on quiet environments, randomly, always, etc. Does it change when you change video quality settings, internal, external mike? What model phone, firmware version and anything else that appears even remotely relevant.
.
oki. ill upload a sample. it occurs under all circumstances, phone is pure stock so camera app and all is out of the box
Sent from my SM-G900F using XDA Premium 4 mobile app
the video and hissing (turn volume up)
https://www.dropbox.com/s/brxys1ka3u86l56/20140819_095825.mp4
Sent from my SM-G900F using XDA Premium 4 mobile app
screened
Sent from my SM-G900F using XDA Premium 4 mobile app
?
Sent from my SM-G900F using XDA Premium 4 mobile app
That seems to be a musical selection.. so how to tell what is part of the unknown music track and what is hiss? Better would have been recording the quietest environment you could find. Or if the hiss only shows up when recording something, then play a recorded music track. And provide both the phone recording and the original music track so that it can be, more or less, subtracted or distinguished from the hiss.
It would help if the track didn't have interfering music or if you tried recording in quiet, moderate, loud environments, impulse sounds, etc with comments on whether the hiss varies under various conditions. At a guess it's the aggressive ALC (auto level control) when you record with the internal (?) mike. So when there is a quiet part in the music, the ALC cranks up the gain and the noise from the phone circuit becomes more apparent. On that theory it would be good to know if using an external mike alleviates the problem or not.
If it is an ALC problem.. there isn't much that you can do about it.. other than consider using an external mike.. not recording in quiet locations, which could be difficult.. or hope that someone disassembles and tames the ALC.
.
I have the same problem. Even returned my phone to the service and they did smth to the mic, maybe even replaced it. But my problem is still there. Search for check out 'hissing 001' video on youtube, i have uploaded a sampleml. they said they tried recording videos with two other samsung fives, and they all had hissing problems. But i just cant accept that a quality phone like thos has an amateur error like this... for others, sound recording sounds just fine. What can I do?
I'm having the same problem. Not sure when it started but now the hissing sound happens most of the time when I recorded videos. Recording voice through an app doesn't create any hissing sound. Anyone can provide anything we can try? TIA.
kan555 said:
I'm having the same problem. Not sure when it started but now the hissing sound happens most of the time when I recorded videos. Recording voice through an app doesn't create any hissing sound. Anyone can provide anything we can try? TIA.
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I just got my device back from service, and I have to say they did something to it, because now the mic works PERFECT, without hissing whatsoever.
IT could be sw related problem, but i strongly believe they gave me a brand new mic.
good luck!
darkerr9 said:
I just got my device back from service, and I have to say they did something to it, because now the mic works PERFECT, without hissing whatsoever.
IT could be sw related problem, but i strongly believe they gave me a brand new mic.
good luck!
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Thanks for the update Darkerr9. I'm tempted to replace the mic by myself but not so confident I can handle it. Watched how to do it on youtube and will cost me around $25 for the parts. I still think it's software related issue since when recording just voice, it works perfectly. No white noise or anything. ... hmmm.. what to do..?
kan555 said:
Thanks for the update Darkerr9. I'm tempted to replace the mic by myself but not so confident I can handle it. Watched how to do it on youtube and will cost me around $25 for the parts. I still think it's software related issue since when recording just voice, it works perfectly. No white noise or anything. ... hmmm.. what to do..?
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Ah, I see. Well I still had my warranty so they did it for free. And remember, the 1st time they (another service) tried to fix this, they failed to do so. I guess I got lucky now... voice recording quality is poorer, so that doesnt count imo btw if you use your headset mic, you will see (hear) that the problem is fixed..
Hi everyone. I have the same problem and it's very frustrating. I don't have a solution BUT I know the reason why it's hissing . It's not the microphone! When I record only audio with both microphones it's all OK. The problem occurs when front cam is on! When my girlfriend close up the phone to her ear she heard that awful sound (hissing). So the camera make that noise. Top mic is very close to the cam so mic gets that noise. Try to hear very closely to the cam and check if you have the same noise from cam.
Calling from all ZUK Z1 owners:fingers-crossed:
I bought a ZUK Z1 (international version) a short 2 week ago, and was excited. Generally, it's as good as a $400 phone I could expect EXCEPT one serious (or not at all, depending on how you want to use smart phone nowaday):
NONE of my 4 pairs of 3.5 mm headphone(/earbuds, with 4-conductor TRRS phone connector ) can be fully inserted into the socket (about 1mm left out), the result? Only inline volume up/pause/mic control of those headphone work, but not the volume down button
Since I can't get hands on another Z1, I am not sure is this just an isolated case of my Z1, or a design or manufacture defect of Z1 ?
Anyone has the same issue as I do??
bump
I've subscribed to the thread and will help you out the moment I get my hands on the Zuk Z1 (posted and waiting arrival from overseas)
May be over a week before I receive it though, but if there's no progress in this thread by then I'll be sure to plug some head phones in and post a reply here. Hopefully there's more responses by then, I'm very curious.
I don't have headphones with 4 conductors, the more I have is 3 and it seems that the socket will just arrive on the fourth black plastic ring with a 4 connectors headphones
Apparently this is the case for mine...:crying::crying::crying:
No problems for me... but I'm using a BT headsets
bartito said:
No problems for me... but I'm using a BT headsets
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That comment was about as useful as a condom with no teat.
Stevles said:
That comment was about as useful as a condom with no teat.
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Sure, but it seems an easily solvable bug...
bartito said:
Sure, but it seems an easily solvable bug...
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It's not a bug, it's a hardware defect. Bluetooth isn't as good quality as 3.5mm connections, some people like quality.
bartito said:
Sure, but it seems an easily solvable bug...
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Good for you using BT...but the problem I am facing is not "an easily solvable (software) bug"
IWasPokemon said:
Good for you using BT...but the problem I am facing is not "an easily solvable (software) bug"
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first of all: I say bug. they exists software and hardware bug, aka defects.
and also, isn't a major problem. the phone is in your pocket. why don't use your fingers to up/down the volume?
note: I don't pretend to be a troll; is just it doesn't seems too important
bartito said:
first of all: I say bug. they exists software and hardware bug, aka defects.
and also, isn't a major problem. the phone is in your pocket. why don't use your fingers to up/down the volume?
note: I don't pretend to be a troll; is just it doesn't seems too important
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Agreed... whatever we call it, and yes, from an user's perspective, such an issue really is not a major problem at all, as there are solutions/workarounds for it: such as yours, or using the soft slider from the pulldown menu if the hardware buttons on the phone are not functional either.
The purpose of my post is not for finding a solution for my needs, but wanted to verify with other Zuk Z1 owners and see if it's just a rare case, or it's indeed a born defect of ZUK Z1. The latter could be a big deal for a startup company...or maybe not.
bartito said:
first of all: I say bug. they exists software and hardware bug, aka defects.
and also, isn't a major problem. the phone is in your pocket. why don't use your fingers to up/down the volume?
note: I don't pretend to be a troll; is just it doesn't seems too important
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Pretty much accurate. Fyi though, "bug" refers solely to software. Defect, flaw, imperfection etc could be used to describe hardware but "bug" is a software terminology. I could explain how the term came to be but honestly.. Who can be bothered listening to that? Pretty sure you lost interest in this message the very moment you realised I was correcting you about something you didn't give two sh*ts about :good:
IWasPokemon said:
The purpose of my post is not for finding a solution for my needs, but wanted to verify with other Zuk Z1 owners and see if it's just a rare case, or it's indeed a born defect of ZUK Z1. The latter could be a big deal for a startup company...or maybe not.
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Tried the only cable headset that I have located at my house.
It only can control the volume (by a slide, not by buttons) and is working fine to up/down the volume.
received my zuk z1 international version (from amazon germany) couple days ago. I have beats solo 2 and I cannot change the volume using the inline buttons. I can stop, start, forward the track but no volume control. Not sure if this is specific to Zuk since I just tried on oneplus 2 and it's behaving the same way, although the pin goes all the way down on my Oneplus 2. I guess at this point we need to figure out if this issue is due to the pin not going all the way down or there is something else hampering this functionality.
Hi , my ZUK was previously ZUI with such a system ordered , after a change to the CM and previously ZUI had no problem with volume. Regards.
sine600 said:
Hi , my ZUK was previously ZUI with such a system ordered , after a change to the CM and previously ZUI had no problem with volume. Regards.
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you mean there was no such a problem with ZUI but with Cynagon OS?
bartito said:
Tried the only cable headset that I have located at my house.
It only can control the volume (by a slide, not by buttons) and is working fine to up/down the volume.
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Thanks for the info. I will try it out on mine when I get a similar headphone set. BTW, would you mind to confirm if the plug of your headset can be inserted all way down into the Z1's audio socket, as it would do on your other phones?
Thank you!
no issues on mine either. but there is low volume bug but i just received an update maybe its fixed now, will let you know.
I've also noticed that my headphone plug doesn't go all the way to the end. Not sure if it's supposed to be like that though.
Also when I have my headphones plugged in and using the phone (basically doing anything with it that uses processor even a little) I can hear some "crackling" sound/noise from my headphones.
Hey fellas,
So the call quality on my g4+ absolutely sucks. It doesn't matter if I am using the cellular network (for voice calls) or WiFi (Skype, Duo etc.). People always complain that either there is a lot of static or as if I am talking from an extremely windy location (No I'm not actually in a windy location). And the funny thing is that the problems are the same on both networks, which leads me to believe that it could be a local problem. Maybe something with the microphone or the voice cancellation or perhapps the radio on the device ? Listeners also complain that my microphone is too silent. For video calls, I literally have to put my mouth next to the mic for the other side to listen to me properly.
I have tested my WiFi connection by placing same calls on Skype using G4 plus and my G1 one after another. Not a speck of noise in the G1.
Now I bought this device in India and am currently in Germany which makes approaching customer service a bit tricky.
Has anyone had problems like this? Any suggestions or fixes? BTW, running a stock device with no custom changes whatsoever.
I wouldn't say for sure but maybe it's cause the in-call audio and loudspeaker both use the same speaker.
Or something to do with your network provider? Perhaps?
But like I said, I am not sure if this might be a reason for poor call quality.
from Moto™ G⁴ Plus (XT1643) running BeanStalk 6 ROM
I am leaning on striking off network issues as the same SIM and WiFi result in clear voice on my 1st gen G. I just went through resetting network settings first and the whole device finally, but to no use.
Can anyone share how their mic works during a video call. Is it loud enough from around 15cm distance for the other side to hear them properly? Just want to make sure that it's not a general device problem.
OK, so I have isolated the problem to be (mostly) in phone's mic or its noise cancellation. I say this because when I use a headset mic, the world is noise-free again.
Does anyone have an idea if noise cancellation works when using the headset mic? If yes, then I guess the only solution to my problem would be to get the mic replaced.
pratik11 said:
OK, so I have isolated the problem to be (mostly) in phone's mic or its noise cancellation. I say this because when I use a headset mic, the world is noise-free again.
Does anyone have an idea if noise cancellation works when using the headset mic? If yes, then I guess the only solution to my problem would be to get the mic replaced.
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Do you use a body cover?because some covers can also cover the noise reduction hole.
anhoxhrs said:
Do you use a body cover?because some covers can also cover the noise reduction hole.
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I do yes. But I have checked that already. Removing the back cover doesn't help
I tried recording video and audio today as well. Its a lot more noise/static than my voice. And given that no one else is experiencing this, I am beginning to believe that it is a mic issue with my device.
pratik11 said:
I do yes. But I have checked that already. Removing the back cover doesn't help
I tried recording video and audio today as well. Its a lot more noise/static than my voice. And given that no one else is experiencing this, I am beginning to believe that it is a mic issue with my device.
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Lol,then i would suggest visiting service center.