Can't find Netflix in Play Store of my new Android TV/Nexus Player - Nexus Player Q&A, Help & Troubleshooting

I just got a new Android TV/Nexus Player device. And was able to find other media apps either installed as soon as I set things up or via going to the Google Play Store app in the Android TV device. But I have not been able to find Netflix. And when I go to Google Play using a PC web browser, the page for the Netflix app says that Netflix is not compatible with my "No carrier Asus Nexus Player".
Anyone know why? I've searched here and been unable to find an answer so far. I know there's the ability to side load apps. But being new to Nexus Player, I'd just like to get Netflix quickly installed via Play Store if possible.
Any help is appreciated.

Worked with Netflix support. Did a hard reset and entered my Google credentials manually. And Netflix is there now.

Just setup my Nexus Player... same issue. Netflix is MIA on the device and Google Play Store says Nexus Player isn't compatible.
Can you provide a bit more detail on the fix Netflix gave you? Hard reset what? The NP? Manually entered Google credentials? Where? TIA.

d1gw33d said:
Just setup my Nexus Player... same issue. Netflix is MIA on the device and Google Play Store says Nexus Player isn't compatible.
Can you provide a bit more detail on the fix Netflix gave you? Hard reset what? The NP? Manually entered Google credentials? Where? TIA.
Click to expand...
Click to collapse
Reset to factory settings
After you reset to Factory settings, the first thing on screen will be a prompt for Language/Region. Be sure you pick the correct one for where you are, since Netflix won't work with some selections. I don't know which don't work. Mine is "English US". After that, you'll be asked to setup your Google account. Which you can do via web browser or entering your Google ID/password manually on the Nexus Player. I entered my manually on the Nexus Player.

I've attempted resets and manually entering passwords, disabling location, enabling location and still no luck.
This is a brand new out of the box Nexus Player yet I cannot access Netflix due to it thinking I'm "out of region" or something.

Just got mine today and same problem. What I did was go to settings>apps (under the device menu). Under system apps, find Google play store and click it. Click force stop and OK it. Clear cache, then clear data. Click open and Netflix should be there.

Same problem.

try update your Nexus player to lolipop 5.1.1 in Setting > apps > About
go on the google play website and find Netflix compatible with android tv

Same problem; updated to 5.1.1, factory reset, updated all apps, still no Netflix available on Google Play.
So I downloaded the APK found at
http://forum.xda-developers.com/nexus-player/help/netflix-apk-t3121671
and installed it. Worked perfectly.
It seems there are newer versions of the apk (http://www.apkmirror.com/apk/netflix-inc/) but I haven't tried it.
I don't have a micro USB adapter to use an external storage, so I placed the apk on a windows share in the network and pulled it with ES File Explorer on the Nexus Player.
You need to allow the installation of non-Play Store apps in Settings, Security.
BR,
Joao

I
Remove

Darnell_Chat_TN said:
I just got a new Android TV/Nexus Player device. And was able to find other media apps either installed as soon as I set things up or via going to the Google Play Store app in the Android TV device. But I have not been able to find Netflix. And when I go to Google Play using a PC web browser, the page for the Netflix app says that Netflix is not compatible with my "No carrier Asus Nexus Player".
Anyone know why? I've searched here and been unable to find an answer so far. I know there's the ability to side load apps. But being new to Nexus Player, I'd just like to get Netflix quickly installed via Play Store if possible.
Any help is appreciated.
Click to expand...
Click to collapse
Netflix will not show/install if it detects root
Sent from my SM-G935F using XDA-Developers Legacy app

Just grab the APK file somewhere legit. That's what I did when it didn't appear in the Play Store. Maybe you can even request it from them. I dunno.

Related

Google's movies and magazines disappeared from my nexus

So I got my nexus from the play store and I don't live in the us I live in Israel. So anyway I used VPN to get my 25$ I had the movie and the magazine app for short time but when I turned off the vpn (can't use it all the time) they were gone! And now they won't reappear even if my VPN on is turned on but it does say its installed on the play store but I can't start it from there
Any way to acquire it back? I have a free movie there!
Sent from my Nexus 7 using XDA Premium HD app
Mindemon said:
So I got my nexus from the play store and I don't live in the us I live in Israel. So anyway I used VPN to get my 25$ I had the movie and the magazine app for short time but when I turned off the vpn (can't use it all the time) they were gone! And now they won't reappear even if my VPN on is turned on but it does say its installed on the play store but I can't start it from there
Any way to acquire it back? I have a free movie there!
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Use titaniumbackup to unfreeze the apps.
I live in Canada and I remember I rented a movie on the us side using VPN, but I couldn't play the movie no matter what connection I was using... vpn or not .I guess Google can detect where you are even when using VPN.
Sent from my Nexus 7
I experienced the same issue and I'm in Taiwan...
I FOUND A WORKAROUND MYSELF: (People who lost their Magazines, Books, Movies and TV and Wallet apps)
1) Update the desired app through the web-based Play Store.
2) Then uninstall it from within the Play Store on the device.
3) TADAAAAA you'll see the app in the apps menu.
4) Update it again from the device.
And you can download your movie from https://play.google.com/movies by having a download manager like IDM which grabs video. The file size is about 1.14 GB.
Hit "Thanks" if I helped.
valapsp said:
I FOUND A WORKAROUND MYSELF: (People who lost their Magazines, Books, Movies and TV and Wallet apps)
1) Update the desired app through the web-based Play Store.
2) Then uninstall it from within the Play Store on the device.
3) TADAAAAA you'll see the app in the apps menu.
4) Update it again from the device.
Hit "Thanks" if I helped.
Click to expand...
Click to collapse
Thanks man. I tried your method and it worked! :good: . I now have Movies & TV, and Books appear in the app drawer.
Just a note though, make sure you turn off the "auto-update apps" option in Play Store setting. Otherwise, if you restart your nexus, it will try to update to latest, and the app icon will disappear again.

Can't get music to play ICS?

So i've downloaded the nexus q app for ICS and the newest google play music app and I don't see how i can get music to play on the nexus q.. is there something i'm missing??
is that google music manager required?
thanks in advance.
Yes - you need to download Music Manager on your computer and it will start to upload music to Google Music. Once it's uploaded, it'll show in both the web interface at http://music.google.com/ and in the Google Play Music app.
sunilsds said:
Yes - you need to download Music Manager on your computer and it will start to upload music to Google Music. Once it's uploaded, it'll show in both the web interface at http://music.google.com/ and in the Google Play Music app.
Click to expand...
Click to collapse
Ok so if I understand correctly, this Google q is playing music stored on Google music that's been uploaded from a pc, not music that is stored on your phone then...?
Btw can u upload music to Google music directly from ur phone?
Thanks again
i've have tried a thousand times to get the google music manager working, im located outside of the US in Canada and this service is only avail inside US, I tried to use TOR to change IP no idea if it worked, it will not allow me to sign into google music period. any ideas?
Is this because my google account is registered in canada????? I have no idea, this has just become so damn annoying and a complete waste of time
UKROB86 said:
i've have tried a thousand times to get the google music manager working, im located outside of the US in Canada and this service is only avail inside US, I tried to use TOR to change IP no idea if it worked, it will not allow me to sign into google music period. any ideas?
Is this because my google account is registered in canada????? I have no idea, this has just become so damn annoying and a complete waste of time
Click to expand...
Click to collapse
Works for me in the Netherlands. Can you login to music.google.com ? The block is only for activation, after that everything should be normal.
zAo_ said:
Works for me in the Netherlands. Can you login to music.google.com ? The block is only for activation, after that everything should be normal.
Click to expand...
Click to collapse
It says this service is not yet available in your country. Perhaps the torrc file is not editing correctly.. to change my IP to a US IP address..?
Got it working.... the tor program hasn't been working since the latest update. So I used "hide my IP" instead.

Google appears to have "closed the loophole" on the Web Play Store

We used to be able to install some apps that didn't show on the Nexus Player Play Store, using the version. However, I just noticed that apps that used to be available for the Nexus Player, are no longer installable. Check for instance Now Browser, and Chrome. Is anyone else experiencing the same?
Im using the [ROM][AOSP][LolliRock][v.1.6] and all the apps work fine... + the '' unofficial "... you my want to try this rom if u got root.
try following this method for sideload. then using a copy of google play services install and run play store.
Download Latest Google Play Services Apk version Google Play services 7.3.29 (1866531-470)
Download Google Play Store
sign in
need more info let me know
OneTechGenius.com
xaliscienxe said:
Im using the [ROM][AOSP][LolliRock][v.1.6] and all the apps work fine... + the '' unofficial "... you my want to try this rom if u got root.
Click to expand...
Click to collapse
Lollirock 2.0 shows up as a Nexus Player still to the Play store. Won't let me install a lot of applications.
EDIT: Ok it still lets me do Dead Trigger 2.
Try web browser for android TV ..its in the NP play store but you have to search for it
Sent from my Nexus 6

Google Play music not updating..

So now with songza gone. I tried to using google play music on my Nexus player but it seems to be stuck on an old version. 5.9.1854R when the current version is 6.3.2317v. And I need that version to get the Songza playlist items that have now been incorporated into google play music.. but my nexus player will not update.. it tells me my old version is current. Any one else having this issue?
I have noticed the same thing. The only thing I was able to do to get the streaming playlists on the NP right now was to cast from Google Play Music on an Android device. Google should have planned this better.
Hmmm yea just realized this as well.
Ya I also just did a force install of the latest google play music APK and it just crashes when you open the program. Wonder when they will fix this...
Was coming on to post the same results.. Wonder if play services needs to be updated as well?
I just subscribed for a month and it showed up, so it seems to be just a paid service
burger30 said:
I just subscribed for a month and it showed up, so it seems to be just a paid service
Click to expand...
Click to collapse
songza features are free I can use them on my phone and tablet and even goto the website and use it like songza worked... for free.. Its just not working on the nexus player or Android TV interface.
I'm having the same problem. Works fine on all my other devices. I'm in Canada, in case this may be a regional thing.
My subscription expired. and access to the streaming gone as well
Hello guys
Try to clear cache and app data, worked for me. Using stock Android 7.0 and latest GPM version.

Google Play Movies app won't work offline

Hi all
Have a rooted S8, everything is running fine apart from one little glitch... The Google Play Movies app won't allow me to view purchased films offline. I am able to stream, no problems, I can download the item but once downloaded, said film won't play. I receive an error message saying I need to restart device... Which doesn't work BTW!
So far I have cleared app cache, uninstalled app and reinstalled, updated app, tried the download on internal and external memory, no luck. I have tried all different movies. The app works fine on my tablet. So it's device specific. I have spoken to Google who have confirmed my account is clear and phone is connecting on OK.
Has anyone else encountered this or have any suggestions... It's very frustrating.. I can only think the rooted handset is causing a glitch?
Thank you in advance, Jackie
Have you tried using a different player? Or download it and move it in your google drive and use the drive's default video player?
Hi, thanks for your reply
I believe you can't use any other player... the format of the video, which is broken up into separate segmented files for this specific reason, is only playable via their (Google) own app.. And I'm not sure how you would download it to Google Drive...
Would love to know if anyone else has experienced this issue...

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