Galaxy s5 won't charge, please help urgent! - Galaxy S 5 Q&A, Help & Troubleshooting

Phone had been acting up since Monday night . At first it wouldn't charge with the original charger on the wall outlet so I plugged in the USB to my PC and it was charging perfectly fine. Then all was good until yesterday night when it stopped charging on the wall. It started giving me some error about using a sharing cable (wtf?!) Then I figured OK maybe I should connect it to my PC. So I connect it and it wouldn't charge at first but then it did. Then I started looking up for a solution because I need my phone to work ASAP and it charges way to slowly on my laptop. Everyone was saying do a factory reset, remove the battery put bit back in, maybe charging port is faulty . Then I tried using another cable , I used my sisters s4 USB 2.0, connected it to the wall and it sort of gave it power for like 50 seconds then stopped. Now I'm losing patience here, I go back and forth between cables and wall to PC etc I gave up and turned my.phone off for the night. Wake up , plugged in the wire to my PC and the charging icon with the bolt in it comes on for 5 seconds then turns back off and comes back on . This repeats itself and doesn't stop. This happens when the phone is off and is connected to either the wall or my laptop.
https://youtu.be/wy-_i4Tl_7g
Tldr: phone doesn't charge at all. But when turned off, charging logo appears for 5 seconds then comes off and back on and repeats this cycle over and over. Still not gaining charge

GuyananV said:
Phone had been acting up since Monday night . At first it wouldn't charge with the original charger on the wall outlet so I plugged in the USB to my PC and it was charging perfectly fine. Then all was good until yesterday night when it stopped charging on the wall. It started giving me some error about using a sharing cable (wtf?!) Then I figured OK maybe I should connect it to my PC. So I connect it and it wouldn't charge at first but then it did. Then I started looking up for a solution because I need my phone to work ASAP and it charges way to slowly on my laptop. Everyone was saying do a factory reset, remove the battery put bit back in, maybe charging port is faulty . Then I tried using another cable , I used my sisters s4 USB 2.0, connected it to the wall and it sort of gave it power for like 50 seconds then stopped. Now I'm losing patience here, I go back and forth between cables and wall to PC etc I gave up and turned my.phone off for the night. Wake up , plugged in the wire to my PC and the charging icon with the bolt in it comes on for 5 seconds then turns back off and comes back on . This repeats itself and doesn't stop. This happens when the phone is off and is connected to either the wall or my laptop.
Tldr: phone doesn't charge at all. But when turned off, charging logo appears for 5 seconds then comes off and back on and repeats this cycle over and over. Still not gaining charge
Click to expand...
Click to collapse
Did you try buying a new cable and plug, also what Rom are you on.

Well right now I'm using a different cable and charger block , I'm using this very very small USB 2.0 cablebi had from a old Nokia and my nexus 7 charger block . And it's still not working. And I'm on stock Lollipop , updated my phone on Monday night ! Had the problem a bit before and exactly after the update to 5.0 !
Here is a video

GuyananV said:
Well right now I'm using a different cable and charger block , I'm using this very very small USB 2.0 cablebi had from a old Nokia and my nexus 7 charger block . And it's still not working. And I'm on stock Lollipop , updated my phone on Monday night ! Had the problem a bit before and exactly after the update to 5.0 !
Here is a video
Click to expand...
Click to collapse
It's your phone indeed, Is your lollipop rom modified in any way or rooted?

It actually WAS rooted before the update! I had it rooted through towelrooot but i unrooted it via supersu so i could install the 5.0 update

So your counter is still 0x0, if so I say take it back to t-mobile or whatever company you bought or you can try buying a wireless charger

SnuggP said:
So your counter is still 0x0, if so I say take it back to t-mobile or whatever company you bought or you can try buying a wireless charger
Click to expand...
Click to collapse
SO i have to take it back to my carrier? What if my usb charger COVER fell off? you know the thing that you have to open to plug your usb in and you close when youre done, yeah well that thing fell off the other day and i didnt bring it in contact with water or anything so idk what to do right now

You can find those on amazon for pennies on the dollar

Try cleaning the battery pins on the back of your phone or the battery itself... I experienced the same thing... All I did was file the pins 1 or 2 times and it got fixed. Or maybe try cleaning the USB port of your phone... Base on what you're saying I can say it's just a connection issue that needs cleaning.

Riyal said:
Try cleaning the battery pins on the back of your phone or the battery itself... I experienced the same thing... All I did was file the pins 1 or 2 times and it got fixed. Or maybe try cleaning the USB port of your phone... Base on what you're saying I can say it's just a connection issue that needs cleaning.
Click to expand...
Click to collapse
I got it to charge in my PC using an unofficial 2.0 cable but its connected to my PC.
I'll give the filing a true hopefully that work

Yeah do what @Riyal said I should have thought of that myself

@GuyananV Hey haven't from you what's the situation with your s5?

Related

X10 Charge / Battery - Faulty?

Hi guys
I've trawled through the forum and not seen a post with my problem
I got my X10 yesterday, got it home, left it on charge for around 5/6 hours. Gave me full battery. Used the phone all day yesterday, however when put on charge it wouldn't charge? I read somewhere that first time charge it may have to drop to 5% before would charge. So left the phone on for it to fully drain.
It turned itself off yesterday at about 4pm GMT - Plugged it into AC charger, sony erricson screen loads up, then it just says power down and turns itself off.
It has been plugged in usb on 2 different PC's, I've tried using different sockets around the house, I've taken battery out, checked terminals they are clean.
When plugged in the red led just flashes every few seconds and if I unplug the charger and goto turn on it just flashes 3 times.
It has been on 'charge' for over 14 hours now and still it loads up then powers down, occasionally it will flash up saying 2% battery left please connect charger.... (I've had it on charge over 14 hours..)
Could this be a dodgy battery? It worked fine yesterday from the intial charge when I recieved it.
Thanks
Stu
Seems to just be in a constant loop
I am going to ring carphonewarehouse at 11 when they open, but I'm guessing they'll just ask me to send the phone back...
sounds like cable or the wall charger itself or even the battery. best is to take it where you bought it and have them test what is the issue is.
Yeah, going to ring at 11 when the shop opens. Hopefully they can switch me a battery and charger in shop and we'll go from there. Just strange how it worked the previous night!
h d a simulare problem. it turnd put the my micro usb cabel w s not in proper place. the cover of the usb slot. made that the plug would. ot go in completly. nd tye phone said it charge. so make shure that tye cover is net betwen the hole and the plug: -)
Sent from my X10i using the XDA mobile application powered by Tapatalk
howd you get on stuball? did you try all the usual stuff. taking battery out, sim card, out, SD card out.. clean the contacts.. reinsert etc..??
umm... English? ill assume you mean the cable plug cover on the phone was stopping the connector on the cable from going right in cause it wasn't folded out the way right?
h d a simulare problem. it turnd put the my micro usb cabel w s not in proper place. the cover of the usb slot. made that the plug would. ot go in completly. nd tye phone said it charge. so make shure that tye cover is net betwen the hole and the plug: -)
Sent from my X10i using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
Sent from my X10i using the XDA mobile application powered by Tapatalk
stuball21 said:
Hi guys
I've trawled through the forum and not seen a post with my problem
I got my X10 yesterday, got it home, left it on charge for around 5/6 hours. Gave me full battery. Used the phone all day yesterday, however when put on charge it wouldn't charge? I read somewhere that first time charge it may have to drop to 5% before would charge. So left the phone on for it to fully drain.
It turned itself off yesterday at about 4pm GMT - Plugged it into AC charger, sony erricson screen loads up, then it just says power down and turns itself off.
It has been plugged in usb on 2 different PC's, I've tried using different sockets around the house, I've taken battery out, checked terminals they are clean.
When plugged in the red led just flashes every few seconds and if I unplug the charger and goto turn on it just flashes 3 times.
It has been on 'charge' for over 14 hours now and still it loads up then powers down, occasionally it will flash up saying 2% battery left please connect charger.... (I've had it on charge over 14 hours..)
Could this be a dodgy battery? It worked fine yesterday from the intial charge when I recieved it.
Thanks
Stu
Click to expand...
Click to collapse
the x10 uses way more power during switch on and charging and this power cannot be suplied by the usb port.
use a wall charger instead...
Charger
When battery is drained, it can take a while for led to light up (giving impression of not charging). You may find that leaving it plugged in for 10 mins will resolve your concerns, the led will light up showing charge state.
External charger? Will it work?
the manual says that it can take up to 30 mins for the phone to even recognize charging. so if you see he red light flashing, its nothing to be concerned about.
i to have had the same problem, not charging and shutting itself down. i had mine 8 days and it was the first day i had used it, took it back t-mobile for repair and they sent it back to SE, 2 weeks later i had a report on what was wrong with it,
Apparently i dropped it or crushed it, just from picking it up and plugging to be charged, so now SE wont repair it. doesnt matter how much i argued with t-mobile that i did not drop it and they will always take the word of the engineer. so i am without a phone and still paying a £35 month contract, and in the long process of contacting t-mobile head office with the supply of goods and services act 1982, all i want them is to repair the damm phone. any one else got any more suggestions
Had similar problem downloaded USB drives and had to do a hard reset on phone. Worked fine after go to Sony Ericsson web check for support and downloads for x10.
I had the exact same problem. Phone would not take a charge and wasn't being recognized by my comp. I tried my battery from my X1 and it worked, and tried charging the battery via my X1 and battery was charging so it was obviously a problem with the charge port. I looked into getting it repaired via warranty but the Sony rep quoted me an unacceptable amount of time. I was able to get it repaired locally same day for $45. Works perfectly now.
Just to clarify for future readers, there may be two issues: (1) software, which per @RMD357, requires downloading the drivers again and doing a hard reset, and (2) hardware, which per @dunny, requires repairing the charge port.
Question to @RMD357, where did you find the drivers to download? I searched the SE website and could not find drivers.
Question to @dunny, what do you tell the repair person if you suspect that the charge port is an issue.
Thanks.
@visitador02 I just told the person at the repair shop my phone stopped taking a charge/being recognized on pc and that I tested different batteries, chargers, and cords so it was most likely a charge port issue. The guy at the shop told me that the charge port was probably damaged while connected to the USB cable and just replacing the part solved the issue. I believe the part cost like $10.

HELP > Battery Is Not Charging at all (Via WallCharger / Computer USB)

Damn it..... i dont know what happened
it is still working perfectly yesterday
i did not drop the phone or battery, today the battery is still at 40% and as usual, before i went to sleep, i plug my phone on the USB Cable connected to my computer... but it is not charging.. and here i thought the error comes from my USB Cable , so i plug it into my wall charger ... but it is not charging at all!!!
and i thought, perhaps i have installed something , or some os faulty issue ... so i reset the phone via SETTINGS > About > Reset Phone
and after the reset.. it is still not charging...
argh what should i do... please help... anyone
i purchased this phone from singapore.. and i am indonesian.... the battery is currently at 30% , i am so afraid after it runs out of its juice, it will go away forever (because i cant charge it) T.T
what should i do....
(Is this battery and the one used on Galaxy S is the same? My sister has Galaxy S, should i try using her battery and try to charge it from my phone? .... ARGHHHH the omnia 7 is not even available yet in indonesia) T.T
Anyone help T.T
Get another charger it will charge get a new 1
Sent from my Nexus One using XDA App
you sure it is the charger?
You are talking about the wallcharger right?
usually it already charging via USB Connected to a computer.. but this time... the computer does not even detect if anything is connected.... (nothing happened when i plug this phone to my pc, usually there is a notification sound playing and my zune will autorun)...
damn it ... why this happened.. yesterday it is just fine (
damn it .. i am sleepy already..
i will go and sleep for now.. and left my phone turned off and plugged in the WallCharger
and hopefuly.... sigh.. it is still charing although no indication whatsoever is showing that
MAN... should i just try bang the damn battery hard onto the table... perhaps some of the chip inside the battery is misplaced by whatever unknown forced?!
damn it.. i never dropped the phone.... ARGHHHHHHHHHHHHH
this is so frustrating
Relax
Relax man your charger is bad.
I have the same problem but my girlfriend have a Wave and start using his charger and everything works fine.
Buy a new charger
question
can i use any charger from any phone for this Omnia 7?
(the one that has USB Output of course, such as xperia1 charger)
if we can, then it is also not working.... and why suddenly it wont do anything when i plugged it in my Computer USB
the very same computer works perfectly yesterday, and suddenly it is not working..
I suspect either one of these is the problem :
1. the micro USB Connector in the Phone is broken somehow , hence the when we plugged it on, it does nothing
2. the Battery (which if i am not mistaken has a chip inside) is broken, hence explain why it is not charging at all (which a bit does not make any sense, if it is just not charging at least when i plug it on the computer, it should still detect this device...)
I am from indonesia, i can ask my friend who is returning from melbourne to purchase a new battery and new charger hopefuly
Okay to make things simpler.. i have a sister who own a Galaxy S
can i use the galaxy s wallcharger to charge my omnia 7? ah hell,i will try it anyway...
okay according to this
http://www.samsung.com/us/mobile/cell-phones/SGH-I917ZKAATT
it goes great with galaxy s standard battery...
so i suspect, i can use my sister galaxy s standard battery and try to charge it using my cellphone
and i can also try to use my sister galaxy s wallcharger to charge my battery...
okay lets try ... hopefuly.... it is only the battery.. i can easily purchase a new battery... if it is the USB Connector on the phone... damn, how on this green earth can i charge my battery? OH we can use the kickstand battery charger?
hmm suddenly it is working now :O
thanks God... hopefuly it will never ever happened again T.T
Great it is working again
Any possibility that there is a way that the device forces a full recharge cycle to calibrate the battery?
Honestly i guess so.
I have the same problem...i can t charge my i8700 at all...what did you do to charge again???...i use a universal charger where i put my battery ...this happens for two weeks now..
cody28 said:
I have the same problem...i can t charge my i8700 at all...what did you do to charge again???...i use a universal charger where i put my battery ...this happens for two weeks now..
Click to expand...
Click to collapse
Try allowing the phone to run out of battery and turns off, then plug it into the charger, i would love to know if this is a failure or be design behavior.
Put the battery in the phone,
Wait untill the phone goes completely off.
Plug the phone to the wall charger.
write back here
i tryed this but the same problem it turns on but only while the charger is pluged in when i pull it out the phone turns off...i try to hard reset nothing..there is no update to work with non retail devices...the phone is from three uk...i m from romania there is no way to return there to an service..(
Having the same problem. Been working flawlessly.Plugged it in a couple of hours ago,but it doesnt appear to be charging.
When I use the USB charger on the PC, it is recognised, and Zune opens up fine and Phone shows up.
Have tried two Mains chargers, the Omnia 7 one and the one that came with my Galaxy S, same problem.
EDIT:
Left it plugged in overnight and it charged fine.Used phone, going down to about half battery.Plugged it in and seems to be charging without a problem!
I've got the same problem as you guys for a couple of days now.
Thanks for your reactions i will try everyone of them untill my omnia 7 charges again
knetsooj said:
I've got the same problem as you guys for a couple of days now.
Thanks for your reactions i will try everyone of them untill my omnia 7 charges again
Click to expand...
Click to collapse
Do you have a bit of battery left?
Windows Phone 7 devices power up when you plug them in. Maybe the OS is not booting and because it is S-AMOLED display we cannot tell if it is on or not.
Try Hard Resetting without booting WP7
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Omnia_7
Make sure you have a bit of power though, you don't want that to stop in the middle of the proccess
This has happened to me a couple of times. I think it's just a reporting bug, the battery is actually charging. I just have to restart the phone and it magically has charge
battery is charging too long
How long does take to fully charge the battery? For me it's about 4-5 hours with wall charger. Should not it be faster?
Mine is about the same for a full charge and I have also noticed my Omnia 7 not charging properly when I plug it into my MacBook Air however it does seem to charge fine on my Dell laptop for work.
Maybe the Omnia 7 is very sensitive for charging over USB on a laptop and needs a certain voltage for it to charge properly?
What works for me:
1. Original charger
2. iPhone 4 charger
3. iPhone 3GS charger
4. Blackberry Curve charger
Not tried any other micro-usb cables yet but will do at some point in the future.
I had the same problem too. The battery was suspiciously showing high levels for the last three days (went without a charge!). In the morning, the alarm did not go off, and I realised the battery was dead dead! Charged (wall charger) for 1.5 h without any use -- would turn off if I unplugged. Tried with the USB cable too (connecting to computer) and no use.
I read this post, and tried with the wall charger again, and it shows me ~60% battery, and seems to be charging normally!
Will post an update, but really seems like a forced discharge cycle to me too!!
Thanks for this thread, and I am interested in seeing if any more ppl are seeing such issues!
At least once, but sometimes twice a week, my battery keeps discharging while my Omnia 7 is attached to USB. And even the icon shows it should be charging.
The solution I use is taking the battery out for 10-15 seconds, put it back in, switch the device on, and charging works like it should be.
I hope they come up with a solution, because it's quite annoying.
Willem
Netherlands

S4 will not charge with AC charger; only USB

Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my AC (wall charger) and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
freddywhite said:
Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my PC and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
Click to expand...
Click to collapse
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Reinaldo33897 said:
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Click to expand...
Click to collapse
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
freddywhite said:
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
Click to expand...
Click to collapse
Maybe see the results by changing the charger you're using?
r8revealed said:
Maybe see the results by changing the charger you're using?
Click to expand...
Click to collapse
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
freddywhite said:
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
Click to expand...
Click to collapse
I doubt it's a ROM issue, but there's no harm in reverting back to stock to see the results (assuming you've backed it up). If it all fails, i think you should unroot and send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so it may be the best option to let Samsung handle it.
I had similar problems with my Note 2 before and now with my S4. What I found was, sometimes the usb cable wasn't tightly plugged into the wall charger. Once I've made sure of this, I've been able to charge (AC) every time.
I found this article that indicates that the S4 is looking for special sauce on the D+D- pins.
http://www.anandtech.com/show/6914/samsung-galaxy-s-4-review/2
Obviously the Galaxy S 4 will charge with any USB charger, but the charge time will simply be longer. Samsung uses a voltage divider and signals the presence of their own charger by sending 1.2-1.3 V across the D+ / D- pins, this is similar to what Apple does with 2.0 or 2.8 V across the pins for various USB chargers they've shipped over the years. This signaling is essentially Samsung's proprietary tablet charging signaling which they've employed on the Galaxy Note 2 and now SGS4, in fact the two use the same exact charger, so it's worth tossing out your old ones and getting the appropriate one to take advantage of the faster charging.
However I do not believe this to be 100% true. I think not all chargers will work..
I took a charger that is very vanilla (Wall charger but the D+D- pins are NC) and it works with the S3 and NEXUS7 but does not work with the S4.
This charger uses a stock USB cable so I took a wall charger that had gone bad but had a dedicated cable and hacked off the end and wired up my own cable...
That works! So it appears that the S4 will only charge properly with certain chargers that do something to the D+D- pins (either shorting them with a resistor like the article indicates
I then took a look at the cable I used to replace. It is a Motorola cable and it has the ID pin pulled high built into the cable... So I suspect that is required for the phone to work... But to fast charge it will need the special sauce indicated above!
Had the same issue and found the solutions which worked for me. Go into the developer mode and deactivate the usb debug mode.
Had the exact same issue. I took a soldering iron to my charging port on my phone. Problem solved. The ID pin had a bad joint.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I have a strange issue, my s4 is detected by pc, charges normally with usb ( wall or pc charge ) my battery is full but when I take the cable from microUSB port and s4 should work with the battery, turns off and consumes no battery, it's like refusing to use the battery and that it is full! battery checked on a sph l 720
I've tried installing other roms with safestrap but I still have the same problem, refuses to consume battery and while the battery is at 100% ,my s4 shows 0% if I disconnect the usb cable... game over. However, I can be on the safestrap menu for hours only with the battery, no problem, is a problem of rom I think but did not know how to fix it .. : (
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
crazy_dr0id said:
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
Click to expand...
Click to collapse
I'd guess it's the charger. Get a new one
Sent from my Nexus 5 using XDA Free mobile app
I had the same problem. S4 will recognize charger as USB charger, not AC. solution was to clean usb port connector, was some cloth covering wires. then restarted and worked ok
I am having trouble charging the phone the same way. I have reset the phone 3 times and still can't get a charge.

[Q] Galaxy S4 won't charge

I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Click to expand...
Click to collapse
have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
Click to expand...
Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
Click to expand...
Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
Sent from my GT-I9500 using XDA Free mobile app
Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.

SGS4 Not Charging

So I got my SGS4 about 8-9 weeks ago and flashed the Omega ROM. Everything was functioning perfectly up until this weekend just gone. The battery died on Friday night and then when I went to charge it on Saturday, it wouldn't charge. All that happens is the initial battery charging logo comes up, stays there for a few seconds and then reboots into the same thing, a loop (this happens charging both from a PC and from a wall outlet/power adapter).
The funny thing here is that it doesn't seem to be the port on the phone as it's recognising when something gets plugged in. I can even connect it to my PC and Odin can see it. I have borrowed a fully charged battery off a colleague and done a factory wipe/reset and flashed the stock ROM/firmware. Now I can boot in to the OS. However it still wont charge.
It seems as though the "charging" part of my phone is broken. The port seems to be functioning as the device realises when it's plugged in to either a PC or power adapter, it just wont charge.
Anyway, so I'm trying to figure out if this is a software or hardware problem before I attempt to send it back for warranty repairs.
Let me know if any further details are required. Any input is appreciated. Thanks in advance
oblique1 said:
So I got my SGS4 about 8-9 weeks ago and flashed the Omega ROM. Everything was functioning perfectly up until this weekend just gone. The battery died on Friday night and then when I went to charge it on Saturday, it wouldn't charge. All that happens is the initial battery charging logo comes up, stays there for a few seconds and then reboots into the same thing, a loop (this happens charging both from a PC and from a wall outlet/power adapter).
The funny thing here is that it doesn't seem to be the port on the phone as it's recognising when something gets plugged in. I can even connect it to my PC and Odin can see it. I have borrowed a fully charged battery off a colleague and done a factory wipe/reset and flashed the stock ROM/firmware. Now I can boot in to the OS. However it still wont charge.
It seems as though the "charging" part of my phone is broken. The port seems to be functioning as the device realises when it's plugged in to either a PC or power adapter, it just wont charge.
Anyway, so I'm trying to figure out if this is a software or hardware problem before I attempt to send it back for warranty repairs.
Let me know if any further details are required. Any input is appreciated. Thanks in advance
Click to expand...
Click to collapse
I m not 100% sure but did u try connecting any micro usb to pendrive connector to use data from pen drive etc ?
if u did again u connect and disconnect and then plug the charger and see what happns
123hiten said:
I m not 100% sure but did u try connecting any micro usb to pendrive connector to use data from pen drive etc ?
if u did again u connect and disconnect and then plug the charger and see what happns
Click to expand...
Click to collapse
Thanks for the reply mate. However I've not connected it to anything like that.
oblique1 said:
Thanks for the reply mate. However I've not connected it to anything like that.
Click to expand...
Click to collapse
Use some other cable and try if possble only the original one other then u have already
oblique1 said:
So I got my SGS4 about 8-9 weeks ago and flashed the Omega ROM. Everything was functioning perfectly up until this weekend just gone. The battery died on Friday night and then when I went to charge it on Saturday, it wouldn't charge. All that happens is the initial battery charging logo comes up, stays there for a few seconds and then reboots into the same thing, a loop (this happens charging both from a PC and from a wall outlet/power adapter).
The funny thing here is that it doesn't seem to be the port on the phone as it's recognising when something gets plugged in. I can even connect it to my PC and Odin can see it. I have borrowed a fully charged battery off a colleague and done a factory wipe/reset and flashed the stock ROM/firmware. Now I can boot in to the OS. However it still wont charge.
It seems as though the "charging" part of my phone is broken. The port seems to be functioning as the device realises when it's plugged in to either a PC or power adapter, it just wont charge.
Anyway, so I'm trying to figure out if this is a software or hardware problem before I attempt to send it back for warranty repairs.
Let me know if any further details are required. Any input is appreciated. Thanks in advance
Click to expand...
Click to collapse
Although the pc and odin are abe to recognize your phone....there could be dirt particles stuck inside the micro usb port....because we always carry our phones in our pockets...the lint and pieces of thread can get it....i suggest you try n clean it with a small pin....i did it to my phone...and it was much better....but please do be careful..... also try to replace your data cable with an original cable from somewhere else...because with time these cables wear out.....just try it out...good luck....hope you get your phone back to charging condition
Thanks for the recommendations guys. I tried it with the cable/charger that came with the device but there was no difference.
I'll try and give it a careful clean sadeshmagic. Cheers.
If you can find it I would suggest instead of a pin, a can of compressed air. This means no damage to the connectors as you aren't sticking anything in there and any dust/lint/crud get blown out....
Just to provide some closure on this, I got it repaired under warranty and the fpcb board was replaced. It now works fine. Thanks guys.
I have a feeling I might have a similar issue. Woke up this morning, phone dead - no indication from phone that it was charging.
Went to Sprint store and apparently, they dont sell batteries. Dude charged my battery for 20 minutes and my phone turned on, but no indication when charger plugged in that anything was happening.
Used a pin and X-acto to clean out this really gross piece of what appeared to be some kind of sticker/adhesive combined with lint, and now my phone shows as if its charging, but doesnt appear to be. I'm thinking one of the pins is probably corroded and need the same board.
Do you think that board is easy to replace or should I just try to get a replacement through insurance?

Categories

Resources