Database Users

Charging

Hi all,
My TD1 would charge from any mini-usb charger (such as the one I have with my TomTom). I put the TD2 on charge from one of these last night. The front light went orange, and the battery status changed to charging. However, I wake up this morning (7 hours later) and the light is still orange. I disconnect and look at the battery info and it says the last charge was yesterday.
Is the TD2 fussy about which charger you use? I really hope HTC are not pulling an Apple and locking their devices to only their accessories!
R

rakh1 said:
Hi all,
My TD1 would charge from any mini-usb charger (such as the one I have with my TomTom). I put the TD2 on charge from one of these last night. The front light went orange, and the battery status changed to charging. However, I wake up this morning (7 hours later) and the light is still orange. I disconnect and look at the battery info and it says the last charge was yesterday.
Is the TD2 fussy about which charger you use? I really hope HTC are not pulling an Apple and locking their devices to only their accessories!
R
Click to expand...
Click to collapse
I think I remember reading something about an option for not charging the battery when connected on PC USB (presumably for saving laptop batteries ;-) ) in the manual.
So I guess that the TD2 has a way to detect if it is plugged into a charger or a laptop, and maybe it can do that only with HTC charger, believing your charger is in fact a laptop. I would have guessed they use the activesync status to differentiate between PC and charger, but maybe not ;-)
So what could maybe solve your problem is to select "charging battery if plugged to a computer", I think it is in the touchflow 3D options somewhere... I would play with those options to check if it improve things...

Settings - All Settings - Batter - (Battery Tab). "When device is turned on, do not chagre the battery when connected to the PC.".
For me this is unticked - and when it was plugged in the battery reported as 'charging'.
Strange!
R

rakh1 said:
Settings - All Settings - Batter - (Battery Tab). "When device is turned on, do not chagre the battery when connected to the PC.".
For me this is unticked - and when it was plugged in the battery reported as 'charging'.
Strange!
R
Click to expand...
Click to collapse
Does it work with the standard HTC charger?
And plugging to a PC?
If yes, your other charger may be a little light in specs (amperage too small, or voltage slightly below USB specs) and the TD2 may be picky regarding this...
I would also inspect the microusb plug of the charger to check for dirt/corrosion/deformation, and also the battery within the device: I already had intermittent problems like that caused by imperfect connections: the device was in a charging state, but no actual charging did occur. Replugging carefully after blowing on the plugs solved the problem....

From past experiences, all my HTC phones charges up with any USB cables or chargers, even my HD. So may your battery is not working some how... best thing to do is try charging it with your original charger or connect your device to your computer, it should charge up. If not, then take it back to your dealer man! I don't want to say it but maybe you have a lemon...

Hi all,
It charges well from the supplied wall charger. It also appears to be charging well from the computer. So, this leaves me to suspect the other (non HTC) charger.
Thanks for your help....
R

OK - this just getds weirder and weirder...
Yesterday, plugged into PC all day whilst I was working. After a while green light so fully charged. Went out for an hour or two and when I came back I put it on a different wall charger for a test (my old TD1 one) and after 30 mins or so green light - so fully charged again.
So, I thought - this is great, it proves the other wall charger has a problem. Before bed a few hours later I took the TD1 charger and put it in the bedroom. Plugged the TD2 into it overnight. Woke up this morning, and orange light???!!!
Put it into the computer this morning and after 15 mins - green light???
CONFUSED!!!
Could it be some function whereby it won't charge a bettery that has been charged full in the past x hours or so??? Is anyone else seeing anything like this????
R

I think you have might have a duffed battery. I think you should really check it out.

I use a Motorola universal mini-usb charger i mine car and I haven't noticed any different behavior than using the supplied HTC charger or HTC usb cable in my laptop..

I put it on the supplied charger for 12 hours and it did not charge at all despite the orange light being on. As I am within 7 days I've asked DeviceWire to refund or replace...
R

Way to go, you should get a new one!

check the connection!
rakh1 said:
I put it on the supplied charger for 12 hours and it did not charge at all despite the orange light being on. As I am within 7 days I've asked DeviceWire to refund or replace...
R
Click to expand...
Click to collapse
First of all, yes you are.. IF the device is faulty!
from experience, I know that some cables dont charge the device.. First of all make sure there isnt some dust or stuff in the connection. secondly, try resetting the device.. If the orange light is on, then it only means some of the pins in the EXTusb connection have been shorted, my reccomendation, check the pins on the miniUSB connector on the phone, and make sure you didn't bend some.

Hey all,
No bent pins.
No dust or dirt in the socket/plug.
Tried 3 (HTC) wall chargers - all the same behaviour.
Tried resetting the device.
No luck
R

I especially used my USB-Charger this night to charge the device.
It is a Hama USB Charger (Prod# 00014095, you can find it with this on google).
It has an output of 800 mA, while the original hast 1000 mA.
But it charged up to 100% and was "green" this morning.
So it seems to work and is really Small in size
Regards Thorsten

Well, this has been a problem for me from the start and all I have used are HTC chargers. I've not had anything like this sort of issue with the previous HTC phones I've owned (and there have been a few - check sig). What confused me was that it does appear to accept charge from the USB port of a computer - which is just odd??!?!??
Anyway, I think this is unacceptable from a new product so I've asked for a refund/replacement. Awaiting a reply from Devicewire.
R

Whats weird,
My TyTn has some probs in this department.
From time to time, setting it on USB power, will not even lit the charge-light.
And it will not charge.
I have to reset it and then it works.
Dont know what that is.

DeviceWire sent me an RMA. In the meantime I hard reset the device again after confirming that the wall charger would not go above 89% charge - 9 out of 10 bars (I installed a prog to give me a % reading).
After hard reset the battery went from 89% to 100%. I am now running it down again - before I give it one last chance overnight. If I wake up tomorrow and it is still orange and at 9 of 10 bars then off it goes...
R

Fingers are crossed for you mate! Hope it goes well.

This just gets stranger - after *this* hard reset it now appears to be working as expected - woke up this morning to a green light for the first time!!
So, was this just a software thing - solved by a couple of hard resets - or might there still be a problem lurking underneath???
Problem now is that if I send it back to DW they'll confirm it is working as expected. If I wait and do not send it I run out of the 'return within 7 days for a refund' and will have to reply on HTC aftercare (horror!!).
What to do!!!???
R

I'd still return it but in your RMA notice stipulate that you suspect the problem "seems" fixed but say it might come back again and on that note are still returning it for a replacement/refund.

Phone does not charge!

I have tried my PC and the mains charger, the LED cycles from orange > off > green > off constantly, the phone shows it is charging but the battery keeps decreasing.
Only 30% left to try and find a fix for this, hard reset doesnt help!
Any ideas?

Same problem HD
I had the same problem with my HD ages ago (before HD2) I reflashed the rom and that fixed the problem. The other cause with a HD2 can be a non genuine USB-micro cable I used a Nokia and although the yellow light came on it never charged. I found out that the wire configuration in the nokia cable is diffrent to the HD2.
Hope this helps

srw985 said:
I have tried my PC and the mains charger, the LED cycles from orange > off > green > off constantly, the phone shows it is charging but the battery keeps decreasing.
Only 30% left to try and find a fix for this, hard reset doesnt help!
Any ideas?
Click to expand...
Click to collapse
I have the same problem which started after i got a desktop charger.
At the moment I just switch to the spare battery that is in the charger.
I am currently searching to see if anyone else has had similar issues.
Of course I have loaded an official rom , just in case anyone suggests it but will not do mtty till I find evidence it helps.
lakeman

Strange, the only thing I could think of is the option in the battery screen to prevent the phone recharging when plugged into a PC - I have this ticked myself as it's not good for your battery to keep putting it on and off charge. However, it should still charge when plugged into the mains.

lakeman said:
I have the same problem which started after i got a desktop charger.
At the moment I just switch to the spare battery that is in the charger.
I am currently searching to see if anyone else has had similar issues.
Of course I have loaded an official rom , just in case anyone suggests it but will not do mtty till I find evidence it helps.
lakeman
Click to expand...
Click to collapse
An update:
the non genuine battery may be the issue
I checked its capacity with htc tools and it seemed fine but needs to be fast charged in the desktop holder.
Anyway thats my theory so far.
Lakeman

Pagnell said:
Strange, the only thing I could think of is the option in the battery screen to prevent the phone recharging when plugged into a PC - I have this ticked myself as it's not good for your battery to keep putting it on and off charge. However, it should still charge when plugged into the mains.
Click to expand...
Click to collapse
Thanks, I thought of this but sadly not so simple.

The problem was that the middle pin of the battery connector was slightly bent and just needed pushing back into place. I suggest you all try it as a search of the forum showed me its a common issue.

it only happens for non-genuine battery. just leave it charging over night. or get separate desktop charger for the non-genuine battery.

Similar but different problem...
Battery is genuine as is the USB lead and charger.
Phone is flashed to 1.66 factory Rom , unlocked via unlock code
Had phone for 3 weeks and no real problems , only ever charged on the comp/car via usb. On monday morning the battery was at about 8% so i dug out the mains charger for the first time to give it a fast charge by the time i was ready to go to work the battery was at 30%. On the 2 hr drive i left the phone on charge in the car.
On arrival i checked the phone for messages and it was frozen , i took the battery out and replaced it and the phone fired up with 8% charge.
When i picked the phone up after 2 hrs on charge in the car the bottom (between battery and usb slot was VERY warm.
in the office i put the phone on charge on the mains and no light came on , but the phone seemed to stay at 8% and the back below the battry got warm very quickly.
eventualy after lots of messing about the battery is dead , charging does nothing except mae it very warm.
went into the local t-mobile to get a new battery , they didn't have one but the girl in the shop had a hd2 so we tried her battery in my phone, phone fired up , but still woldn't charge.
Last desperate move i reset the phone to factory settings , still no charge.
Only 2 things happened to the phone prior to the charging issue
a) I activated Microsft Myphone
b) I put in a 16gb mem card
Anyone have any ideas what to try next ?

Return your phone for repair...

yeah its looking that way , just on the hope i missed something

HD2 Died - Power Problem

Thats right.. last night i left my Leo charging, today when i woke up i noticed that the battery level was very low so.. i unplugged it and plugged it again, noticed that the orange led wasnt lighting up, neither was the phone charging.
The phone gets very very very hot when plugged to charger or USB port on my computer and does not charge at all.
Tried it all, left it all day long with the battery out of the phone, tried charging without it in.. and nothing..it just gets very hot where the connectors (pins) make contact with the battery.
Now im trying to charge the battery on a cradle to flash it with stock rom and SPL to get it to warranty..
Any of you guys has any thoughts?

I see i posted in the wrong section.
Thank u mod

Do you always charge via usb into pc? Is your cradle plugged into the wall or pc? I don't know if you have done this, probably so, but check in windows settings->system->Power and inside the battery tab see if the "When phone is on, do not charge the battery when connected to a PC" is checked.

Sean3 said:
Do you always charge via usb into pc? Is your cradle plugged into the wall or pc? I don't know if you have done this, probably so, but check in windows settings->system->Power and inside the battery tab see if the "When phone is on, do not charge the battery when connected to a PC."
Click to expand...
Click to collapse
Yeah.. it crossed my mind to check for it, and that option is unchecked.
Though the charging "orange" led doesnt turn on even if the phone is off.
I usually charge it via usb->pc, allthough i tested with the wall charger and nothing.
I suspect it must have been a power surge that burnt in some way the PBC of the "charging module..thing"
Thanks for the suggestion

i'd check that none of the pins for the battery are in contact with each other if there is heat in that area.

Ok, I'm assuming then that the phone works, but just has low battery at the moment. If that's the case then it doesn't appear to be the battery or the leads. Any chance it's the cable? That of course assumes your using the same one with the cradle. I ask because my device didn't come with a wall charger, just a usb cable so I had to get a few extra plus a wall plug-in with a usb port.

Jack E said:
i'd check that none of the pins for the battery are in contact with each other if there is heat in that area.
Click to expand...
Click to collapse
Yep already checked it..although if it was something wrong with the pins the phone wouldnt turn on.. i dunno

Sean3 said:
Ok, I'm assuming then that the phone works, but just has low battery at the moment. If that's the case then it doesn't appear to be the battery or the leads. Any chance it's the cable? That of course assumes your using the same one with the cradle. I ask because my device didn't come with a wall charger, just a usb cable so I had to get a few extra plus a wall plug-in with a usb port.
Click to expand...
Click to collapse
I have a car charger also.. and nothing.
Your leo didnt came with a wall charger?

BillReed said:
I have a car charger also.. and nothing.
Your leo didnt came with a wall charger?
Click to expand...
Click to collapse
Weird, but unfortunately it didn't. I think being in the US and getting the device from Telstra in Australia may be why I didn't. Well, if it is a hardware problem and you can't get it to charge from the device, I believe you can get a cradle that will allow you to charge the battery independant of the phone. I know it's not the best option on the planet, but it would get your battery where it needs to be to flash and confirm whether or not it's a charging issue with the battery itself.
Come to think of it, this did happen to me several weeks ago. I plugged the phone in before bed as usual and noticed the charging light didn't go on and the battery drained overnight from about 60% to 15%, which it shouldn't have done. Not in standby at least. Soft-reset the next day fixed it. It hasn't done it since. I was installing a bunch of things that evening, which may have been what did it.

I had a same problem with my hd2 and by some miracle and few days of pain
it workd again...and it workd about 5 days and same thing happend al over again...and I think I have solution!
It may be stupid but it work for me...
try to connect your hd2 to charger but without battery and then insert the battery and it should start up your phone and charging...
I apologizes for my poor english

mikelebrat said:
I had a same problem with my hd2 and by some miracle and few days of pain
it workd again...and it workd about 5 days and same thing happend al over again...and I think I have solution!
It may be stupid but it work for me...
try to connect your hd2 to charger but without battery and then insert the battery and it should start up your phone and charging...
I apologizes for my poor english
Click to expand...
Click to collapse
I'll try that when i arrive home..

X10 Charge / Battery - Faulty?

Hi guys
I've trawled through the forum and not seen a post with my problem
I got my X10 yesterday, got it home, left it on charge for around 5/6 hours. Gave me full battery. Used the phone all day yesterday, however when put on charge it wouldn't charge? I read somewhere that first time charge it may have to drop to 5% before would charge. So left the phone on for it to fully drain.
It turned itself off yesterday at about 4pm GMT - Plugged it into AC charger, sony erricson screen loads up, then it just says power down and turns itself off.
It has been plugged in usb on 2 different PC's, I've tried using different sockets around the house, I've taken battery out, checked terminals they are clean.
When plugged in the red led just flashes every few seconds and if I unplug the charger and goto turn on it just flashes 3 times.
It has been on 'charge' for over 14 hours now and still it loads up then powers down, occasionally it will flash up saying 2% battery left please connect charger.... (I've had it on charge over 14 hours..)
Could this be a dodgy battery? It worked fine yesterday from the intial charge when I recieved it.
Thanks
Stu

Seems to just be in a constant loop
I am going to ring carphonewarehouse at 11 when they open, but I'm guessing they'll just ask me to send the phone back...

sounds like cable or the wall charger itself or even the battery. best is to take it where you bought it and have them test what is the issue is.

Yeah, going to ring at 11 when the shop opens. Hopefully they can switch me a battery and charger in shop and we'll go from there. Just strange how it worked the previous night!

h d a simulare problem. it turnd put the my micro usb cabel w s not in proper place. the cover of the usb slot. made that the plug would. ot go in completly. nd tye phone said it charge. so make shure that tye cover is net betwen the hole and the plug: -)
Sent from my X10i using the XDA mobile application powered by Tapatalk

howd you get on stuball? did you try all the usual stuff. taking battery out, sim card, out, SD card out.. clean the contacts.. reinsert etc..??

umm... English? ill assume you mean the cable plug cover on the phone was stopping the connector on the cable from going right in cause it wasn't folded out the way right?
h d a simulare problem. it turnd put the my micro usb cabel w s not in proper place. the cover of the usb slot. made that the plug would. ot go in completly. nd tye phone said it charge. so make shure that tye cover is net betwen the hole and the plug: -)
Sent from my X10i using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
Sent from my X10i using the XDA mobile application powered by Tapatalk

stuball21 said:
Hi guys
I've trawled through the forum and not seen a post with my problem
I got my X10 yesterday, got it home, left it on charge for around 5/6 hours. Gave me full battery. Used the phone all day yesterday, however when put on charge it wouldn't charge? I read somewhere that first time charge it may have to drop to 5% before would charge. So left the phone on for it to fully drain.
It turned itself off yesterday at about 4pm GMT - Plugged it into AC charger, sony erricson screen loads up, then it just says power down and turns itself off.
It has been plugged in usb on 2 different PC's, I've tried using different sockets around the house, I've taken battery out, checked terminals they are clean.
When plugged in the red led just flashes every few seconds and if I unplug the charger and goto turn on it just flashes 3 times.
It has been on 'charge' for over 14 hours now and still it loads up then powers down, occasionally it will flash up saying 2% battery left please connect charger.... (I've had it on charge over 14 hours..)
Could this be a dodgy battery? It worked fine yesterday from the intial charge when I recieved it.
Thanks
Stu
Click to expand...
Click to collapse
the x10 uses way more power during switch on and charging and this power cannot be suplied by the usb port.
use a wall charger instead...

Charger
When battery is drained, it can take a while for led to light up (giving impression of not charging). You may find that leaving it plugged in for 10 mins will resolve your concerns, the led will light up showing charge state.

External charger? Will it work?

the manual says that it can take up to 30 mins for the phone to even recognize charging. so if you see he red light flashing, its nothing to be concerned about.

i to have had the same problem, not charging and shutting itself down. i had mine 8 days and it was the first day i had used it, took it back t-mobile for repair and they sent it back to SE, 2 weeks later i had a report on what was wrong with it,
Apparently i dropped it or crushed it, just from picking it up and plugging to be charged, so now SE wont repair it. doesnt matter how much i argued with t-mobile that i did not drop it and they will always take the word of the engineer. so i am without a phone and still paying a £35 month contract, and in the long process of contacting t-mobile head office with the supply of goods and services act 1982, all i want them is to repair the damm phone. any one else got any more suggestions

Had similar problem downloaded USB drives and had to do a hard reset on phone. Worked fine after go to Sony Ericsson web check for support and downloads for x10.

I had the exact same problem. Phone would not take a charge and wasn't being recognized by my comp. I tried my battery from my X1 and it worked, and tried charging the battery via my X1 and battery was charging so it was obviously a problem with the charge port. I looked into getting it repaired via warranty but the Sony rep quoted me an unacceptable amount of time. I was able to get it repaired locally same day for $45. Works perfectly now.

Just to clarify for future readers, there may be two issues: (1) software, which per @RMD357, requires downloading the drivers again and doing a hard reset, and (2) hardware, which per @dunny, requires repairing the charge port.
Question to @RMD357, where did you find the drivers to download? I searched the SE website and could not find drivers.
Question to @dunny, what do you tell the repair person if you suspect that the charge port is an issue.
Thanks.

@visitador02 I just told the person at the repair shop my phone stopped taking a charge/being recognized on pc and that I tested different batteries, chargers, and cords so it was most likely a charge port issue. The guy at the shop told me that the charge port was probably damaged while connected to the USB cable and just replacing the part solved the issue. I believe the part cost like $10.

[HELP] Charging problems

In a beautiful day, when I forget my charger at school, I used my PC to charge my cellphone ( just 2 days like that) and the cellphone was detecting like usual: If connected to pc it shows charging over USB, If connected to AC it shows AC. Ok then, so What is the problem? After One week, when I was travelling using the phone as usual the battey ended and cellphone turned off at 0% (perfectly normal), as soon as I was travelling I used car charger to charge my Zenfone (It is an 2A car adapter). When I connected the cellphone (I was on Stock ROM) it take more time to detect charger than usually (like when you connect it the phone instantly shows the battery icon when off) it takes over 20s connected to charger to show the battery logo, the phone was saying that 1/4 of battery has been charged (WTF it was totally discharged from 100% to 0% and when I put 20s it charge that much? This is not possible I tought). When I turn the phone on it was showing 30% OF BATTERY, I wondered how that could happen. (I alreay saw this bug on my friend's cellphones from other brands like Samsung & Motorola). Anyway, when I saw those 30% I saw the battery graph (wich shows if is on AC or USB) and it was showing charging over USB. BUT HOW THAT COULD BE USB, ITS A FRRAKING 2A CHARGER WTF ZENFONE. I tested on my sister's phone with same cable and same charger, it was showing charging over AC as well. When I finally get home I let it charging, after 1h30m it just charged 15% with Asus AC charger & at the battery graph still showing charging over USB, when I tried to connect it to computer the phone was showing charging over USB (btw it was ok because it was on PC) but windows doesn't said nothing was connected, no USB mismatch, NOTHING. I was on panic. WTF HAPPENED TO MY CELLPHONE. This day I decided to go to Marshmallow, soon as I have root and TWRP pre-installed (when I still have usb connection {3 months ago when I made root}) So I downloade RR zips, upgraded, everythig was ok, Marshmallow Running successfully. But one thing wasn't ok, the freaking charger detect. It was still saying "over USB" but it was on AC. Tried to go o bootloader, no answers from the phone either from windows. I bought an USB-OTG adapter, not working too. I bought an new microusb sub board, replaced it to the new one. No success, still saying charging over USB, no pc connection. Just one thing chaned: OTG before SubBoard change it doesn't even gave energy to "feed" the pen drive, mouse doesn't work too. This night was when I became freaking mad, I let it charging, when I turn the phone on it has just 25%. 6h Charging and 25%. I said to myself, this couldn't be possible, no way dude. I don't know what to do anymore, I'm desperate, is the only android phone that I have, already tried many chargers, many cables, many different computers, no clue of what happened with this cellphone. So is not an hardware issue (as soon I already had this issue, but it get back to normal by itself last time, I didn't do anything) but now it has been 1 month charging "over USB with short battery life. What am I suposed to do now? I tried repair battery life PRO, app from an XDA member. It says everything OK with battery, screenshot below: (translate: No problems founded). And another screnshot of the USB problem. As you guys can see my battery graph is sh*tty, never get to 100% in one day because of this issue.
@gadmei.tw @TecnoTailsPlays (New thread that I was saying).
Please anyone help me, I don't know what to do anymore . I always helped guys with other issues on RR and other rom's issues, now please I need you guys to help me.
Sorry for my bad english, I'm from Brazil and I'm nervous now.
Thanks XDA :crying:

I half read your story .I think your battery is miscalibrated.You need root and a app to calibrate it.
Say thanks if it helped.