[Q] SM-N910U stuck in update loot after system update - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi,
Have a Note 4 that's had a pending 33mb Update (about phone > system updates) for a while and decided to finally get it.. something about encryption.
Downloaded fine, but not it just stays saying "installing system update..." whenever I turn the phone one and flickers black every 10 or so seconds.
The device is/was rooted and running SuperSU.
I can only turn it off by pulling the battery, power+home+volup does nothing, voldown does the Custom OS warning screen and then the "Downloading.. do not turn off target!" screen with the below information:
ODIN MODE
PRODUCT NAME: SM-N910U
CURRENT BINARY: Samsung Official
REACTIVATION LOCK(KK): OFF
SECURE DOWNLOAD : ENABLED
KNOX WARRANTY VOID: 1
AP SWREV: 1

j2llk said:
Hi,
Have a Note 4 that's had a pending 33mb Update (about phone > system updates) for a while and decided to finally get it.. something about encryption.
Downloaded fine, but not it just stays saying "installing system update..." whenever I turn the phone one and flickers black every 10 or so seconds.
The device is/was rooted and running SuperSU.
I can only turn it off by pulling the battery, power+home+volup does nothing, voldown does the Custom OS warning screen and then the "Downloading.. do not turn off target!" screen with the below information:
ODIN MODE
PRODUCT NAME: SM-N910U
CURRENT BINARY: Samsung Official
REACTIVATION LOCK(KK): OFF
SECURE DOWNLOAD : ENABLED
KNOX WARRANTY VOID: 1
AP SWREV: 1
Click to expand...
Click to collapse
I think the best to do is a fresh clean install. Download your firmware at Sammobile and flash it with Odin

i guess i'm not the only one encountering this.
gonna try reflashing the os via odin, as there is no alternative found as of now...
which kinda brings the question.
After re-flashing the os, i would assume that i have to do the rooting method back, right?

Thanks, I'll download the rom from there. I take it it's going to lose all the installed apps?

j2llk said:
Thanks, I'll download the rom from there. I take it it's going to lose all the installed apps?
Click to expand...
Click to collapse
Yes

well, this is interesting.... reflashing via odin certainly works.
i was expecting a fresh restart, but it seems flashing from odin to restore the os, still has my apps (though some do not work.. mostly rooted ones)
since i've already gone and did a fresh restart, might as well load a new custom rom.

Hasseno said:
well, this is interesting.... reflashing via odin certainly works.
i was expecting a fresh restart, but it seems flashing from odin to restore the os, still has my apps (though some do not work.. mostly rooted ones)
since i've already gone and did a fresh restart, might as well load a new custom rom.
Click to expand...
Click to collapse
Hey, exact same situation. Installed the rom from that website (1.5gb!) and then cf auto root and then it turned on with the optimizing apps screen, like nothing had changed. Apps, settings, layout, everything exactly as it was.
Perfect
Thanks all

Pierre118 said:
I think the best to do is a fresh clean install. Download your firmware at Sammobile and flash it with Odin
Click to expand...
Click to collapse
How do I know which firmware to download, there are quite a few to choose from?
I have a n910u and im in Canada, currently I have the N910UXXU1ANJ5 baseband

Related

[Q] Soft brick? Hard brick? Sort of firm'ish brick really

I've made a bit of a mess and I need help please. My s4 is softbricked, but as softbricks go, it's rather hard.
I have an early S4 i9505 bought from Carphone Warehouse (UK, unlocked, pre knox). I rooted it, installed TBackup, greenify and got it how I wanted it. Then I downloaded a stock firmware from Sammobile and tested to see if I could get it back to 'warranty' condition, which was a success.
Confident that I could obtain warranty if I needed it, I re-rooted it, installed TB and greenify, and it ran sweetly for months from that point onwards.
I read about the arrival of updates (and knox) and concluded I didn't need them. It was working, leave it alone.
Then out of the blue, my nice stable machine broke. I didn't change anything I was aware of to cause it.
No normal boot.
No recovery.
Download only.
Using Odin, I tried allsorts, eventually getting the same Sammobile firmware to run.
2 days later, it broke again, same as before, but worse!?
Then I tried all sorts of stuff downloading no end of things trying to get it to boot or even go into recovery. The most promising approach was to reload the firmware along with a .pit file, but still no joy. I've lost track of the other things I tried, but I've been doing it for a week, so a lot has been done. In desperation, I even tried downloading the latest firmware, so I now have signs of knox of the odin page.
I now have the following symptoms:
Booting into recovery brings up the blue 'booting recovery' message then just blackness.
Normal boot is exactly the same as above.
Unpowered conection to my laptop gives a 5 second boot loop featuring the buzz only.
I can reliably boot into download and download stuff with Odin and change the little Odin page status messages. After (foolishly) trying the latest firmware, these messages say
ODIN MODE
PRODUCT NAME GT-I9505
CURRENT BINARY Samsung Official
SYSTEM STATUS Official
KNOX KERNEL LOCK 0x0
KNOX WARRANTY VOID 0x0
CSB-CONFIG-LSB 0x30
WRITE PROTECTION: enable
eMMC BURST MODE enabled
Please can anyone give me some advice on what else I could try?
Thanks
Steve
Wrinklespots said:
ODIN MODE
PRODUCT NAME GT-I9505
CURRENT BINARY Samsung Official
SYSTEM STATUS Official
KNOX KERNEL LOCK 0x0
KNOX WARRANTY VOID 0x0
CSB-CONFIG-LSB 0x30
WRITE PROTECTION: enable
eMMC BURST MODE enabled
Please can anyone give me some advice on what else I could try?
Thanks
Steve
Click to expand...
Click to collapse
If anything else is not working (especially, if you're unable to go to recovery) I'd call sammy service center. Your download mode says that you did not rooted your phone, and knox is untouched either.
spamtrash said:
If anything else is not working (especially, if you're unable to go to recovery) I'd call sammy service center. Your download mode says that you did not rooted your phone, and knox is untouched either.
Click to expand...
Click to collapse
Thanks for looking spamtrash.
I was wondering if I could get away with that. It does look good from the Odin display, but the flash counter must have a pretty high number in it by now! Won't that show up somewhere?
Do you think it does actually have a fault on it, rather than just some software that's messed up and needs tweaking?
Thanks
Steve
Wrinklespots said:
Thanks for looking spamtrash.
I was wondering if I could get away with that. It does look good from the Odin display, but the flash counter must have a pretty high number in it by now! Won't that show up somewhere?
Do you think it does actually have a fault on it, rather than just some software that's messed up and needs tweaking?
Thanks
Steve
Click to expand...
Click to collapse
1. Are you able to go to recovery mode?
2. Assuming that your previous communicates were taken from the screen in download mode - you're clean.
If answer for 1 is: NO, and assuming 2: do not bother the flash counter. Flash counter does not means you messed with custom ROMs, it just means amount of the ROM update tries. As they are unable to prove that the counter was not increased by failed KIES updates, you're safe.
To go deeper, service will have to flash and wipe your phone.
One thing: remove your sd card prior to giving/sending it out.
Try a different usb cable.I was in same boat as you (after stupidly thinking mobile odin pro liked modems).
Luckily I had an unused cable off my tab 3.

stuck on loading screen, can't go back to stock firmware

Good day,
i tried flashing custom rom in my Note 4 N910C. however, i messed up big time. i had many problems, then i decided to go back to the official stock firmware i have in my PC.
every time i run the ODEN, i put the Rom in the PDA, then click "start". it takes a few seconds, then i see this message (all threads completed. (succeded 0 / failed 1)
i tried restarting my PC, but no luck. i changed the PC port, but no luck. i restarted my phone many times, but no luck.
it is worth mentioning that i wiped everything using the recovery mode.
the download mode information:
Current Binary: Samsung official
System status: official
Knox Warrant VOID: 1
RP SWREV: 2
SW REV. CHECK FAIL. DEVICE:2, Binary: 1
all i want now is to return to my stock firmware and my phone is working again
i am no expert, but i want to learn, but that is why i risked it
can you help?
thanks so much
Go on SamMobile site and download the rom related to your device. Apply via Odin and ready
You can also use the Phone Info + app to get the exact ROM for your device
S3Killer said:
Go on SamMobile site and download the rom related to your device. Apply via Odin and ready
You can also use the Phone Info + app to get the exact ROM for your device
Click to expand...
Click to collapse
before i ruined my phone, it was running 6.0.1 Marshamallow.
i am now downloading Marshamllow ROM from sammobile for my note 4. and i will try again. hopefully it will work i will be really broken if it does not work again!!!!!
You can not download any ROM version. It has to be in your area. You know what is the base version of its N4?
You did wipes after you have installed? Enter recovery mode - wipe - advanced and select "Dalvik, System and Cache"
S3Killer said:
You can not download any ROM version. It has to be in your area. You know what is the base version of its N4?
You did wipes after you have installed? Enter recovery mode - wipe - advanced and select "Dalvik, System and Cache"
Click to expand...
Click to collapse
yes, i am downloading the the ROM version that is suitable to my phone which is N910C.
and yes, i did wipe everything actually.
i have been sitting on my PC for hours, but due to my lack of experience, i am having a very hard time resolving this issue.
i hope it is resolved
Okay. Take it easy
You wore what version of Android? 4.4.4? 5.1.1?
S3Killer said:
Okay. Take it easy
You wore what version of Android? 4.4.4? 5.1.1?
Click to expand...
Click to collapse
i really thank you for trying to help out bro
before i ruined it, it was running Marshamallow 6.0.1 stock firmware.
after having issues, i had to wipe everything and flash back to an older version 5.1.1 (i have it in my PC). and only then i started having these issues i stated earlier.
i am still waiting for my download to finish, i am downloading the Marshamallow 6.0.1.
i started to doubt that flashing it to an older version, maybe this where the problem is.
what do you think?
Use google translator ... lol
There is an update of 5.1.1 (a COJ5) that prevents you from coming to 4.4.4. Recently that came out a version 6.0.1 that stock also prevents returning to 5.1.1
I do not know if it can be what happened to you.
You can use the Samfirm app to be able to download faster.
When flashing is you're downloading, it gives an error post the screen here for us.
S3Killer said:
Use google translator ... lol
There is an update of 5.1.1 (a COJ5) that prevents you from coming to 4.4.4. Recently that came out a version 6.0.1 that stock also prevents returning to 5.1.1
I do not know if it can be what happened to you.
You can use the Samfirm app to be able to download faster.
When flashing is you're downloading, it gives an error post the screen here for us.
Click to expand...
Click to collapse
brother, it worked
i tried the new ROM i downloaded 6.0.1 and it worked. it seems the problem was with the older ROM i have previously.
everything is OK now
i thank you again for helping bro
Good job friend

I think I have soft bricked my phone after twrp upgrade.

So i have been using Hybrid-X 3.0 rom for like 1.5 years and today my phone started boot looping would come up for 2 mins then reboot. Nothing i did helped, tried dalvik and cache clearing.
So I decided to try and just backup my files using twrp since i could boot into that just fine without it restarting on its own.
I ran into some issues where i couldn't copy files off my phone... it would just paste 0kb folders with no contents inside.
So then I thought it might be some version issue so I tried to update twrp to the latest I was on 2.8.7.0 and tried to go to 3.0.2.0.
After it installed i am worse off. It wont go into recovery at all!
So here I am now.
I can only get into download mode. Device shows up in odin but anytime I tried to do something it just gives me either
Fail! (Auth) error
In download mode i get this at the top:
ODIN MODE (HIGH SPEED)
PRODUCT NAME: SM-910P
CURRENT BINARY: CUSTOM
SYSTEM STATUS: CUSTOM
REACTIVATION LOCK : OFF
KNOX WARRANTY VOID: 0x1 (2)
QUALCOMMM SECUREBOOT: ENABLE (CSB)
AP SWREV: S1, T3, R1, A4, P1
SECURE DOWNLOAD: eNABLE
UDC START
Nothing like grinding away at a problem..
used cf autoroot and was at least able to load that with odin.
Now i am back to the original problem of the phone rebooting after being on for less than 2 minutes....
BetaCris said:
Nothing like grinding away at a problem..
used cf autoroot and was at least able to load that with odin.
Now i am back to the original problem of the phone rebooting after being on for less than 2 minutes....
Click to expand...
Click to collapse
Try doing a full wipe, then using Odin to go back to a completely stock firmware from sammobile.com. If that seems to stick with no reboots, you'll have to use Odin again to apply cf-auto-root and then twrp. If you stil get reboots with stock, you may have a hardware problem with the phone.
Ending up doing a rewrite like you stated above back to OK1 version. Then installed the MOAR UN5 Hybrid.
All is well now except I am getting that activation not complete internal error 106.
I can still make and receive calls and txts. Any ideas? Or should I call sprint and tell them i just did a factory wipe?
BetaCris said:
Ending up doing a rewrite like you stated above back to OK1 version. Then installed the MOAR UN5 Hybrid.
All is well now except I am getting that activation not complete internal error 106.
I can still make and receive calls and txts. Any ideas? Or should I call sprint and tell them i just did a factory wipe?
Click to expand...
Click to collapse
Yeah I did a quick Google and it looks like "internal error 106" has to do with provisioning by Sprint. I think you should call them. See these:
http://forums.androidcentral.com/samsung-galaxy-note-4/647169-activation-error-106-note-4-please-help.html
and
http://www.askmefast.com/How_to_fix_error_code_106_on_sprint_phonesays_data_call_failure-qna5944013.html
gun26 said:
Yeah I did a quick Google and it looks like "internal error 106" has to do with provisioning by Sprint. I think you should call them. See these:
http://forums.androidcentral.com/samsung-galaxy-note-4/647169-activation-error-106-note-4-please-help.html
and
http://www.askmefast.com/How_to_fix_error_code_106_on_sprint_phonesays_data_call_failure-qna5944013.html
Click to expand...
Click to collapse
Thanks for the input.
Called sprint. They tried the ## service codes and it didnt work... it actually broke my calling and data which i had before they had me do that. They basically said i have to factory reset again...
So anyone else have any ideas? I really dont want to have to reinstall the rom again from scratch...
Ended up doing the whole Moar rom install again and seems to be good.

Phone won't reboot after rooting (Samsung Galaxy J5)

Hello, um, I need a li'l help here
I just rooted my phone(Samsung J500H) and after it said "PASS" the phone is supposed to successfully restart but mine didn't. There are even yellowish-green lines on the screen. I used Odin(v.10) btw
I was about to try factory reset but I can't access recovery mode. Every time I try to it just goes back to the yellowish-green lines.
I can still access the download mode though. These are what's on the upper left of the screen:
Odin Mode
(Product Name)
Current Binary: Custom
System Status: Official
FRP Lock: Off
Knox Warranty Void: 0x1(4)
Secure Download: Enable
I downloaded Samsung Kies(I saw this tutorial on youtube on how he recovered his phone using Kies. There are a lot of comments saying it worked for them). It was fine until it asked for the s/n of my phone. I typed everything correctly and it would still end up saying "The S/N you have entered is incorrect". I even downloaded both Kies and Kies3 just to make sure and both has the same result.
That's it. After that I'm stuck. Heeeeellpp
scarystarrynight said:
Hello, um, I need a li'l help here
I just rooted my phone(Samsung J500H) and after it said "PASS" the phone is supposed to successfully restart but mine didn't. There are even yellowish-green lines on the screen. I used Odin(v.10) btw
I was about to try factory reset but I can't access recovery mode. Every time I try to it just goes back to the yellowish-green lines.
I can still access the download mode though. These are what's on the upper left of the screen:
Odin Mode
(Product Name)
Current Binary: Custom
System Status: Official
FRP Lock: Off
Knox Warranty Void: 0x1(4)
Secure Download: Enable
I downloaded Samsung Kies(I saw this tutorial on youtube on how he recovered his phone using Kies. There are a lot of comments saying it worked for them). It was fine until it asked for the s/n of my phone. I typed everything correctly and it would still end up saying "The S/N you have entered is incorrect". I even downloaded both Kies and Kies3 just to make sure and both has the same result.
That's it. After that I'm stuck. Heeeeellpp
Click to expand...
Click to collapse
Go to the link below and download the firmware for your phone and flash it via odin.
http://www.sammobile.com/firmwares/
http://updato.com/firmware-archive-select-model
You can also follow this guide to install firmware and rooting further if you want.
http://forum.xda-developers.com/galaxy-j5/how-to/tutorial-upgrade-j5-2015-to-6-0-t3443904
rjrulz007 said:
Go to the link below and download the firmware for your phone and flash it via odin.
http://www.sammobile.com/firmwares/
http://updato.com/firmware-archive-select-model
You can also follow this guide to install firmware and rooting further if you want.
http://forum.xda-developers.com/galaxy-j5/how-to/tutorial-upgrade-j5-2015-to-6-0-t3443904
Click to expand...
Click to collapse
I got a problem about the firmware though. I'm not quite sure which one...
scarystarrynight said:
I got a problem about the firmware though. I'm not quite sure which one...
Click to expand...
Click to collapse
On which firmware did u root? Lollipop or marshmallow? The greenish yellow screen is because u didnt flash the correct twrp recovery via odin...twrp for lollipop will not work on marshmallow
However if u need d link to the firmware, i ll send u as its there in my online files...download has unlimited bandwidth
scarystarrynight said:
I got a problem about the firmware though. I'm not quite sure which one...
Click to expand...
Click to collapse
Just download any country's firmware for J500H and flash it using odin. All country's firmware will work on your device as long as it is for J500H. Just dont use any other model's firmware like J500F.
scarystarrynight said:
Hello, um, I need a li'l help here
I just rooted my phone(Samsung J500H) and after it said "PASS" the phone is supposed to successfully restart but mine didn't. There are even yellowish-green lines on the screen. I used Odin(v.10) btw
I was about to try factory reset but I can't access recovery mode. Every time I try to it just goes back to the yellowish-green lines.
I can still access the download mode though. These are what's on the upper left of the screen:
Odin Mode
(Product Name)
Current Binary: Custom
System Status: Official
FRP Lock: Off
Knox Warranty Void: 0x1(4)
Secure Download: Enable
I downloaded Samsung Kies(I saw this tutorial on youtube on how he recovered his phone using Kies. There are a lot of comments saying it worked for them). It was fine until it asked for the s/n of my phone. I typed everything correctly and it would still end up saying "The S/N you have entered is incorrect". I even downloaded both Kies and Kies3 just to make sure and both has the same result.
That's it. After that I'm stuck. Heeeeellpp
Click to expand...
Click to collapse
i got the same problem... my phone showed that smart switch emergency thing but i was like "meh, let me reboot this" and received this, even if i charge this i see blue lines if i boot i see yellow lines and making the screen bright with green color, downloading these files tooks like 5 hours, like are you kidding me? so i think my phone is corrupted forever... does still has someone this problem and already fixed it?
UPDATE 2022.01.13
So i changed the rom to lineage os, firmware was absolutely mission imposibble for me, so i decided to change the rom, actually it works better tho.

Sm-g955f bricked - flashing stock firmware only made it worse

Hi All,
So, I have spent 2 days trying to get my Galaxy s8+ back to normal. However, I seem to only have made it worse. It all happened when I decided to change the /data partition from ext4 to another format and then back again to get the /data partition to mount in TWRP after flashing Pascal Rom. However when I rebooted, nothing worked, no boot up screen, no recovery, no life, but all I could get was download mode. It then must of froze up after another restart and I couldn't get anything for 12 hours or so.
The next step I tried once i got download mode again was to flash stock firmware for the G955F, I can't remember the version of this firmware, but I still had nothing change. So then i flashed the latest firmware from SamFirm's downloading client, which was G955FXXU2CRF7 - Australian Optus Branded Firmware (OPS). I was able to get as far as the "hello start screen" and then my phone restarted, it then tried to upgrade my system again, then started "erasing" and then it rebooted and I still had the same issue, nothing but download mode and still no recovery, it still wouldn't turn on. So I flashed the latest International/Unbranded Australian firmware (XSA) - G955FXXU3CRGH, still the same result. I now can't go back to the OPS version of firmware because I get the Check error with the bootloader (since it's a more recent version), so I can't go backwards. I also can only flash "Official Binaries" now. Oh and to make things worse, I read that Odin Option "Nand Erase" just erased user data, so I thought I might as well try it, and as a result, I now can't flash even the (XSA) firmware because of ODIN failing and I now have an "An Error has Occurred while updating the device software. Use the emergency recovery function in the smart switch PC Software.". I am a bloody idiot :good: . Oh, I have tried multiple versions of Both Samsung Kies & Smart Switch (Which both had the option for "recovery & initialisation"), however, I get a message that my device is unsupported after adding in my device model and S/N. I tried a PIT file and then found out it's now included in all the latest firmware img files.. so yeah lol. Fun times. Soooo I feel like I am out of Options, nothing I do is working. The worst of all this is my wife is not happy haha which means after years of tinkering with android phones (flashing custom ROMS, Kernels, Root Solutions, e.c.t ), this may be the end of the road for me if I can't fix this phone. I really hope this thread isn't true too : https://forum.xda-developers.com/galaxy-s8+/help/sm-g955fd-access-download-mode-t3748228
So Please, someone help me out if it is at all fixable even if it requires opening the phone up lol.
The stats i have on download mode are the following:
RMM State as Prenormal
OEM Lock: OFF
FRP Lock: OFF
CARRIER_ID: OPS (which is super weird because it only accepts XSA to be flashed :S )
Secure download: Enabled
System Status: Custom
Warranty Void: 1
Current Binary: Samsun Official
If you need more, just let me know.
Ok, quick update: I have got rid of the error that I mentioned. I managed to flash XSA firmware again, it went to the blue Andriod is updating the system screen, then started "erasing" then rebooted and nothing again, still only download mode available. Nothing happens when I try to turn it on or try recovery mode.
This firmware you mentioned XSA - G955FXXU3CRGH i would double check. As far as I know Australia doesn't have a version 3 bootloader yet whether unbranded.telstra or Optus.
Quick Update: Maybe Fixed now!
Even though no one has replied yet, as it's only been an hour or so. I just wanted to let anyone else know who is experiencing a similar issue in the future on how to possibly fix it.
This was a real nightmare, however quick disclaimer, I am not responsible for any damage incurred to your device/property by following my instructions.
So the way I have fixed it, is I flashed the AP file only (from the firmware zip i had downloaded from SamFirm) with "Auto Reboot" Off. When ODIN finished, I held the Vol Down + power button, to reset it. It gave me a blue "No Command" Screen, I then waited and it then went black and the recovery screen appeared. I cleared the cache, rebooted to bootloader, which it didn't turn back on, so I left it because I thought it was the same thing. Came back 10 mins later and turned it on (or hard restarted, can't remember) and it worked. It booted!
I did soon learn it looks like it was having a charging problem because it had no charge and kept telling me there was water in the port (even though it was dry), I restarted it again after putting it on a wireless charging pad and it is seeming fine so far with the USB charger. So big note to anyone in the future, that it could be possibly bugging out with charging as well if you can't get it back on. I did have the device tell me here and there the last two days that there was water in the port when it was off. So kinda weird.
I know this all sounds a little hocus pocus, superstitious almost, but hey, my phone is working, so maybe replicating my actions may just help lol. :cyclops:
spawnlives said:
This firmware you mentioned XSA - G955FXXU3CRGH i would double check. As far as I know Australia doesn't have a version 3 bootloader yet whether unbranded.telstra or Optus.
Click to expand...
Click to collapse
Oh right, well, I did hear that SamFirm is not supported anymore, as that's where that firmware came from. Maybe it's dishing out incorrect firmware now? Possible the structure of where ever it is getting its firmware from (pretty sure it's pulled from samsung) has possibly been altered?
Just for reference I use www.updato.com for downloading firmware it is usually up to date. No reference to the firmware you mentioned (not for Australia anyway)
The screenshot I took: Imgur link:
https://imgur.com/a/lqyzWW7
Interesting I'll keep a lookout for it. Still on nougat 7.0 (XSA) no plans to upgrade yet until some issues are fully resolved ( out of beta stage that is ).
spawnlives said:
Interesting I'll keep a lookout for it. Still on nougat 7.0 (XSA) no plans to upgrade yet until some issues are fully resolved ( out of beta stage that is ).
Click to expand...
Click to collapse
Yeah, it's seeming to work now, but my fast charge isn't working. However, my other oreo ROM didn't work with fast charge either. So i am unsure if it is my phone or an orio bug :/ lol
Well at least you got it working and not using as a door stop
that was really sad story man.....
spawnlives said:
Well at least you got it working and not using as a door stop
Click to expand...
Click to collapse
Yeah haha, so glad it's not a door stop haha

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