VoLTE on Nexus 6 from Verizon - Nexus 6 General

I went here , clicked on "Free Products", and found that my Nexus 6 was eligible for HD Voice. I signed up, checked out (for free), and it said that my phone now has HD Voice. The FAQ explains how to verify that it's actually working, as follows:
To verify Advanced Calling 1.0 is ready to use on an Android phone:
Open the Contacts app.
Tap on the Groups tab.
If you see a group named "Video Calling," this indicates that Advanced Calling 1.0 is ready for use.
Note: If you don't see the Video Calling group, turn off your phone and turn it back on again. If you still don't see it, verify that the latest software is installed on your phone.
Click to expand...
Click to collapse
My phone didn't pass that test, but I don't know if that's because I'm rooted. Or whether I'm confusing "HD Voice" with "Advanced Calling" which maybe I am. Kind of confusing.

I just tried this and was unable to send or receive calls. Kept getting all circuits are busy until I took it off my account.
Sent from my Nexus 6 using XDA Free mobile app

Yea I'm sure volte isn't enabled for the n6 right now on any network.
Sent from my Nexus 6 using Tapatalk

There needs to be a software update to our phones to make it work. now that vz is for sure getting the phone we should have a way to do that soon.

TonikJDK said:
There needs to be a software update to our phones to make it work. now that vz is for sure getting the phone we should have a way to do that soon.
Click to expand...
Click to collapse
Right, but it's confusing that the Nexus 6 is identified as "eligible" for HD Voice, given that HD Voice is part of Advanced Calling, which is Verizon's name for VoLTE. But I suppose it's not remarkable that there is misleading and confusing information on Verizon's website.
Back to waiting for Godot...

hd voice isnt the same as volte. tmobile has had hd voice for a while now, and volte is only voice over lte. two differing things.

simms22 said:
hd voice isnt the same as volte. tmobile has had hd voice for a while now, and volte is only voice over lte. two differing things.
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Click to collapse
That's what I mean when I say the Verizon site is confusing. Here's what the FAQ says:
What is Advanced Calling?
Advanced Calling 1.0 is a first generation suite of services enabled by VoLTE (Voice over LTE) technology. VoLTE is a new technology platform that delivers voice calls over the 4G LTE network instead of the traditional voice network.
The benefits of Advanced Calling 1.0 include:HD Voice
1-way or 2-way video calls* (including support for video calls over Wi-Fi)
6-way conference calls​
What is HD Voice?
HD Voice delivers clearer, natural-sounding audio when both parties are using HD Voice-enabled phones that are connected to our 4G LTE network.​
Reading that, and seeing that my phone was "eligible" for HD Voice, made me think that maybe VoLTE was being rolled out for the Nexus 6. Obviously it wasn't, but you can see the source of the confusion.

baudi11 said:
That's what I mean when I say the Verizon site is confusing. Here's what the FAQ says:
What is Advanced Calling?
Advanced Calling 1.0 is a first generation suite of services enabled by VoLTE (Voice over LTE) technology. VoLTE is a new technology platform that delivers voice calls over the 4G LTE network instead of the traditional voice network.
The benefits of Advanced Calling 1.0 include:HD Voice
1-way or 2-way video calls* (including support for video calls over Wi-Fi)
6-way conference calls​
What is HD Voice?
HD Voice delivers clearer, natural-sounding audio when both parties are using HD Voice-enabled phones that are connected to our 4G LTE network.​
Reading that, and seeing that my phone was "eligible" for HD Voice, made me think that maybe VoLTE was being rolled out for the Nexus 6. Obviously it wasn't, but you can see the source of the confusion.
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Click to collapse
ah, i see. it is a little confusing how they set it up. seems like they have hd calling on their volte enabled line. tmibile does it on their non volte enabled lines. but both caller and reciever have to have hd calling for it to work.

baudi11 said:
I went here , clicked on "Free Products", and found that my Nexus 6 was eligible for HD Voice. I signed up, checked out (for free), and it said that my phone now has HD Voice. The FAQ explains how to verify that it's actually working, as follows:
My phone didn't pass that test, but I don't know if that's because I'm rooted. Or whether I'm confusing "HD Voice" with "Advanced Calling" which maybe I am. Kind of confusing.
Click to expand...
Click to collapse
My understanding is that the Nexuz 6, while it will support Advanced Calling (VoLTE), it will only support HD Voice and not HD Video - just like the iPhone 6/6 Plus. So that test is actually moot.

thepiombino said:
My understanding is that the Nexuz 6, while it will support Advanced Calling (VoLTE), it will only support HD Voice and not HD Video - just like the iPhone 6/6 Plus. So that test is actually moot.
Click to expand...
Click to collapse
Source?

I just added this feature to my account and nothing happened. Calls still work and the "LTE" label still disappears from above the signal icon (meaning the data connection is still going away during calls, and therefor VoLTE isn't working).
It can't be a coincidence that Verizon sees the N6 as compatible. My wife's Verizon Note 4 comes up as not compatible, for example. So, they must be enabling certain models on purpose and they enabled the N6.
My assumption is that there will be a software update to enable this on the N6 by default at some point before the phone launches on Verizon. However, maybe there is a way to manually enable it now? Does anyone know of any dialer codes or settings that relate to VoLTE? Is VoLTE working on any other carrier?

TheSopranos16 said:
I just added this feature to my account and nothing happened. Calls still work and the "LTE" label still disappears from above the signal icon (meaning the data connection is still going away during calls, and therefor VoLTE isn't working).
It can't be a coincidence that Verizon sees the N6 as compatible. My wife's Verizon Note 4 comes up as not compatible, for example. So, they must be enabling certain models on purpose and they enabled the N6.
My assumption is that there will be a software update to enable this on the N6 by default at some point before the phone launches on Verizon. However, maybe there is a way to manually enable it now? Does anyone know of any dialer codes or settings that relate to VoLTE? Is VoLTE working on any other carrier?
Click to expand...
Click to collapse
no other carrier has it yet, and verizon just started rolling it out(and most likely its not in your area yet).

I have a question.... When Verizon do release the update to initiate VOLTE for this phone will someone be able extract for us non Verizon nexus 6 owners to download it? Advanced calling is initiated on my account because I had the g3 so I'm hoping we can get the update when its released.

kng60ft said:
I have a question.... When Verizon do release the update to initiate VOLTE for this phone will someone be able extract for us non Verizon nexus 6 owners to download it? Advanced calling is initiated on my account because I had the g3 so I'm hoping we can get the update when its released.
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Click to collapse
Not possible.
Google is adding in the standardized backend interface to have VoLTE working, but I am pretty much going to assume that it will be implemented carrier by carrier basis since there is also going to need to be changes to how towers/carriers hand off the protocol.

8Fishes said:
Not possible.
Google is adding in the standardized backend interface to have VoLTE working, but I am pretty much going to assume that it will be implemented carrier by carrier basis since there is also going to need to be changes to how towers/carriers hand off the protocol.
Click to expand...
Click to collapse
Pretty sure he meant would it be possible to add it to a non-Verizon purchased Nexus running on Verizon's network. Not to port Verizon's VoLTE to another carrier.
That being said, it's pretty much impossible to answer until we know how Verizon implements this. If I had to guess I would say it could be added to the /oem partition similar to AT&T's stuff. Either way, I would say it's pretty likely it would be added to any device running with a Verizon sim.

We all need to remember that Volte is only available in a few cities yet

Just for giggles I added the Advanced Calling to my cart. (I didn't check out).. I noticed that it was going to remove ringback tones if I proceeded. Weird.

hdtechk said:
We all need to remember that Volte is only available in a few cities yet
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Click to collapse
Do you have a source for that? You could very well be right, but from reading verizon's website, it sounded like it was supposed to work anywhere with lte coverage.

simms22 said:
no other carrier has it yet, and verizon just started rolling it out(and most likely its not in your area yet).
Click to expand...
Click to collapse
It is LTE and phone compatibility dependent, not area. Unless your area does not have LTE.

I would imagine once 5.1 hits we will have volte/advanced calling on verizon. However none of this will work until verizon officially activates and allows this phone on their network as more than an unrecognized device. Like others have said though google still has some backend work to do to make it possible on their end as well.

Related

T-Mobile VoLTE, Voice Calls with OTA MM ?

Last I saw, it appeared that OTA Marshmallow 6.0 on Moto X Pure Edition had voice call problems with VoLTE enabled, on T-Mobile.
The workaround was to disable VoLTE (Disable "Enhanced LTE"), to maintain good voice calls quality.
Can anyone offer info on whether this is still a problem with OTA MM, T-Mobile, and VoLTE?
I'm staying with 5.1.1 until I see this resolved, either on T-Mobile end, MM, or maybe with a fix to some offending component or app.
TIA...
Please everyone let Motorola know about this bug so that they will fix it.
https://forums.lenovo.com/t5/Moto-X...l-audio-after-MM-upgrade-w-VoLTE/td-p/3239629
I read that thread a while back. My conclusion was there was insufficient resources when the screen off when on VoLTE. I'd think using a kernel manager with a custom kernel would let you set a higher cpu speed with the screen off, or maybe enable more cores to be available.
There still no fix for VolTE voice calls bug on this phone?
No fix. Motorola/Lenovo is basically ignoring us. You can see this in the long running Motorola support forum thread. Kernel change does not help as it has been tried already. Moto sucks.
That's a bummer. I think I'm going to return it before I loose the window. My last phone was an LG G2 and the VoltE worked flawlessly. It is sad that a newer/better specs phone is worse in that area than a 2013 phone.
Sent from my XT1575 using Tapatalk
If I downgrade to KitKat the bug will still be there? Or maybe use another modem/radio?
hachuelo said:
If I downgrade to KitKat the bug will still be there? Or maybe use another modem/radio?
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Click to collapse
KitKat does not exist for this device. Lollipop does not have the VOLTE bug. But you will loose band 12 LTE.
I don't think this is a Lenovo issue. I'm on AT&T and pretty much they only support VoLTE on their branded phones. Blame your carrier, not the phone. VOLTE does work on Verizon as I know two other people with this phone on VZ and once they got MM update, it worked.
Sent from my awesome phone!
aybarrap1 said:
I don't think this is a Lenovo issue. I'm on AT&T and pretty much they only support VoLTE on their branded phones. Blame your carrier, not the phone. VOLTE does work on Verizon as I know two other people with this phone on VZ and once they got MM update, it worked.
Sent from my awesome phone!
Click to expand...
Click to collapse
That could be true. T-Mobile tells me they are aware of it.
kevev said:
That could be true. T-Mobile tells me they are aware of it.
Click to expand...
Click to collapse
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
ech1253 said:
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
Click to expand...
Click to collapse
VOLTE Provisioned flag is set. APN is correct.
Tinkerer_ said:
Last I saw, it appeared that OTA Marshmallow 6.0 on Moto X Pure Edition had voice call problems with VoLTE enabled, on T-Mobile.
The workaround was to disable VoLTE (Disable "Enhanced LTE"), to maintain good voice calls quality.
Can anyone offer info on whether this is still a problem with OTA MM, T-Mobile, and VoLTE?
I'm staying with 5.1.1 until I see this resolved, either on T-Mobile end, MM, or maybe with a fix to some offending component or app.
TIA...
Click to expand...
Click to collapse
It really doesn't matter if you upgrade the phone from Lollipop because VoLTE didn't exist on the phone until the Marshmallow upgrade. If you have problems with calls you can turn VoLTE off which is what you have now.
heap1 said:
It really doesn't matter if you upgrade the phone from Lollipop because VoLTE didn't exist on the phone until the Marshmallow upgrade. If you have problems with calls you can turn VoLTE off which is what you have now.
Click to expand...
Click to collapse
It does if we want to make calls on LTE band 12 as this band only supports VOLTE for voice.
kevev said:
It does if we want to make calls on LTE band 12 as this band only supports VOLTE for voice.
Click to expand...
Click to collapse
I think you misunderstood what I said. VoLTE was not added to the phone until the Marshmallow upgrade. If you are still using Lollipop VoLTE doesn't exist.
ech1253 said:
I don't want to jinx myself but I have had my XT1575 (US) since October but recently switched to T-Mobile from VZ. Although my bootloader is still unlocked, I am running stock 6.0 (24.201.3 - Feb Security Update) and have had zero VoLTE issues (even on VZ it worked fine once enabled on my account)... Still no Wifi-Calling (on either carrier) with my XT1575, but HD Voice works great when calling another T-Mobile VoLTE phone (HD icon appears and voice quality/audio range is noticeably improved).
Not to state the obvious, but have those of you with VoLTE issues go into the hidden "testing" menu and made sure the VoLTE Provisioning Flag was set to "ON"? Access the Testing menu by entering these keys from the dialpad: *#*#4636#*#* and go under Phone Information then scroll down...
Also, make sure you have the T-Mobile LTE APN (Access Point Name) configured and enabled (should be auto-provisioned as "T-Mobile US 260 LTE" but if not the APN is "fast.t-mobile.com" and there are instructions for manually configuring their APN on their website).
Hope this helps.
Click to expand...
Click to collapse
Your move from VZ to T-Mobile may support it is a carrier thing. Perhaps because your phone was already provisioned to with VOLTE on VZ, it carried over. I know the phone supports it, but let's face it, U.S. Carriers seem to hate not having control (especially AT&T). Any means to keep features limited unless you use their branded devices is one more control they have.
Sent from my XT1575 using XDA-Developers mobile app
heap1 said:
I think you misunderstood what I said. VoLTE was not added to the phone until the Marshmallow upgrade. If you are still using Lollipop VoLTE doesn't exist.
Click to expand...
Click to collapse
I understood what you said. But band 12 opens up a larger coverage area. Without VOLTE calls do not work on band 12.
One thing to note is that if the screen is kept on the jitter goes away. So it may also be a power management issue. We have already tried disabling power management on call services. But it did not help.
kevev said:
I understood what you said. But band 12 opens up a larger coverage area. Without VOLTE calls do not work on band 12.
One thing to note is that if the screen is kept on the jitter goes away. So it may also be a power management issue. We have already tried disabling power management on call services. But it did not help.
Click to expand...
Click to collapse
I am not disputing the fact that you need VoLTE to make calls over Band 12. Fortunately where I live in the Boston area T-Mobile pretty much operates exclusively on Band 4. So if I start having call problems with VoLTE enabled I can just turn it off. However, if I was still on Lollipop and in areas of the Country that use Band 12 exclusively I would not be able to make any cell calls using T-Mobile, since VoLTE was not enabled on the phone until the Marshmallow upgrade.
I would like to be able to blame T-Mobile for the problem but unfortunately this doesn't seem to be the case. Other third party phones like the recent Nexus phones, the Axon Pro, and the iPhone 6s and 6s plus all seem to have no problems making voice calls with VoLTE enabled. In my case I have noticed that the static problem does not occur with every call. It seems to come and go on an intermittent basis.
heap1 said:
I am not disputing the fact that you need VoLTE to make calls over Band 12. Fortunately where I live in the Boston area T-Mobile pretty much operates exclusively on Band 4. So if I start having call problems with VoLTE enabled I can just turn it off. However, if I was still on Lollipop and in areas of the Country that use Band 12 exclusively I would not be able to make any cell calls using T-Mobile, since VoLTE was not enabled on the phone until the Marshmallow upgrade.
I would like to be able to blame T-Mobile for the problem but unfortunately this doesn't seem to be the case. Other third party phones like the recent Nexus phones, the Axon Pro, and the iPhone 6s and 6s plus all seem to have no problems making voice calls with VoLTE enabled. In my case I have noticed that the static problem does not occur with every call. It seems to come and go on an intermittent basis.
Click to expand...
Click to collapse
I agree that it seems to be device specific. It sucks that Moto is ignoring the issue.
Sent from my XT1575 using XDA-Developers mobile app
kevev said:
I agree that it seems to be device specific. It sucks that Moto is ignoring the issue.
Sent from my XT1575 using XDA-Developers mobile app
Click to expand...
Click to collapse
I think we all agree that Moto ignoring the issue is the worst part of the situation. I don't think they have even acknowledged it as a problem yet. There are a lot of things about the phone I like. However, at this point I would never buy another phone from Motorola. All phones have minor bugs. However, this is a major problem.

WIFI calling on VZW

Hey guys been doing some searching do not have a definitive answer. I know Verizon Wireless recently enabled wifi calling on their network for iOS and select android devices which was back at the end of last year. As Android has native support wifi calling since Lolipop I believe, does anybody know if wifi calling works on nexus 6p with a verizon SIM card inserted? I have read different places its part of advance calling, or you may need the verizon messages app, so conflicting information, my new job provides me a phone with VZW, I am currently on T-Mobile do not want to carry two phones but VZW gets next to no service in my neighborhood, talking 1 or 2 bars of 1X only! Any help would be appreciated.
There is currently no wifi calling on VZW and the nexus 6P unless you use VZW's message+ app.
I'd be surprised if any non VZW Android phone ever gets it.
gunnyman said:
There is currently no wifi calling on VZW and the nexus 6P unless you use VZW's message+ app.
I'd be surprised if any non VZW Android phone ever gets it.
Click to expand...
Click to collapse
Thanks! But the wifi calling definitely works with that app installed? I use google voice so SMS isnt what I am looking for as that always works on wifi, I am talking about actual phone calls lol which I know in this day and age is crazy talk
Edit - you mean this app right? https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs
yeah that's the app. It has a voice call option, I just put the phone in airplane mode and enabled wifi. It would NOT make a call so maybe I have no idea what the heck I'm talking about.

Essential phone VOLTE with Verizon

After the so called Verizon certification was announced yesterday I noticed a couple of things:
1. LTE+ icon is gone and now I only see LTE. It doesn't really bother me because LTE+ seemed to be slower anyway but can't help not notice.
2. Now this is a big issue for me: can't get volte work anymore. Tried a bunch of tricks with no luck: airplane mode on then off. The 3646 service menu with disabling then enabling volte flag. No luck.
Is anyone seeing the same behavior? Any workaround? My account is provisioned with volte and worked just fine until a few days ago.
I really want to like this phone but my patience is running thin with issue after issue.
My volte doesn't work either
Are you sure that your VoLTE was actually working before? Mine showed the LTE+ logo also but when I would made a call I had no internet service while on the call. Pretty sure it was never actually working, it just looked like it was.
steaua1986 said:
After the so called Verizon certification was announced yesterday I noticed a couple of things:
1. LTE+ icon is gone and now I only see LTE. It doesn't really bother me because LTE+ seemed to be slower anyway but can't help not notice.
2. Now this is a big issue for me: can't get volte work anymore. Tried a bunch of tricks with no luck: airplane mode on then off. The 3646 service menu with disabling then enabling volte flag. No luck.
Is anyone seeing the same behavior? Any workaround? My account is provisioned with volte and worked just fine until a few days ago.
I really want to like this phone but my patience is running thin with issue after issue.
Click to expand...
Click to collapse
VoLTE working fine here. Couple of things, make sure advanced calling is added on your line. Then set preferred network to global and enhanced 4g Lte mode is on.
Yea mine goes out of lte and lte plus when I make a call whether on global or any other setting
I have advanced calling turned on, enhanced LTE is checked and I have it on global....been that way since day one. It shows LTE+ but soon as I make a call all data drops out.
When I turn on enhanced 4g/lte mode I can't make phone calls. I get a server error. When off I can make calls but no data while in the call.
Fixed it! Like someone else mentioned. I needed to enable HD voice with Verizon. I used the "my Verizon" app and went to account add one. Once I enabled the HD voice add on then I went to phone settings and turned on enhanced mode. Now I can make calls and surf the net at the same time.
---------- Post added at 01:00 PM ---------- Previous post was at 12:44 PM ----------
NeutronBomb said:
I have advanced calling turned on, enhanced LTE is checked and I have it on global....been that way since day one. It shows LTE+ but soon as I make a call all data drops out.
Click to expand...
Click to collapse
Go to your Verizon account and enable the HD voice add on. Then turn on enhanced 4g lte in phone settings.
barleysoda said:
When I turn on enhanced 4g/lte mode I can't make phone calls. I get a server error. When off I can make calls but no data while in the call.
Fixed it! Like someone else mentioned. I needed to enable HD voice with Verizon. I used the "my Verizon" app and went to account add one. Once I enabled the HD voice add on then I went to phone settings and turned on enhanced mode. Now I can make calls and surf the net at the same time.
---------- Post added at 01:00 PM ---------- Previous post was at 12:44 PM ----------
Go to your Verizon account and enable the HD voice add on. Then turn on enhanced 4g lte in phone settings.
Click to expand...
Click to collapse
Did you not read what I wrote? I have all of that stuff turned on already.
barleysoda said:
When I turn on enhanced 4g/lte mode I can't make phone calls. I get a server error. When off I can make calls but no data while in the call.
Fixed it! Like someone else mentioned. I needed to enable HD voice with Verizon. I used the "my Verizon" app and went to account add one. Once I enabled the HD voice add on then I went to phone settings and turned on enhanced mode. Now I can make calls and surf the net at the same time.
---------- Post added at 01:00 PM ---------- Previous post was at 12:44 PM ----------
Go to your Verizon account and enable the HD voice add on. Then turn on enhanced 4g lte in phone settings.
Click to expand...
Click to collapse
I had Voice/Data working simultaneously since Day 1 (Sept. 1) and as of 2 days ago it stop. I've changed nothing and didn't install any new apps. HD voice is active and I have Global set. Did the Verizon Certification screw things up??
synplex said:
I had Voice/Data working simultaneously since Day 1 (Sept. 1) and as of 2 days ago it stop. I've changed nothing and didn't install any new apps. HD voice is active and I have Global set. Did the Verizon Certification screw things up??
Click to expand...
Click to collapse
Same here. I popped the SIM into my old Pixel for testing and volte works just fine. It has to be something with the Essential (and certification on Verizon). I suspect that, before certification and assuming that volte was already enabled, Verizon would just mark the phone as "unknown" and leave the settings alone to whatever they were before. After the "certification" went through, they actually acknowledge it is an Essential phone and disabled volte.
NeutronBomb said:
Are you sure that your VoLTE was actually working before? Mine showed the LTE+ logo also but when I would made a call I had no internet service while on the call. Pretty sure it was never actually working, it just looked like it was.
Click to expand...
Click to collapse
Yeah ... pretty sure that it worked.
steaua1986 said:
Same here. I popped the SIM into my old Pixel for testing and volte works just fine. It has to be something with the Essential (and certification on Verizon). I suspect that, before certification and assuming that volte was already enabled, Verizon would just mark the phone as "unknown" and leave the settings alone to whatever they were before. After the "certification" went through, they actually acknowledge it is an Essential phone and disabled volte.
Click to expand...
Click to collapse
The certification didn't seem to affect me. I've enabled and disabled advanced calling on my line to make sure it does indeed work. The best I can recommend is to call and make sure advanced calling is enabled on your line specifically. I've read people say they screwed up and enabled it on another line on the same account. I wouldn't put it past them to screw that up for you.
By advance calling, you mean HD Voice add on right?
synplex said:
By advance calling, you mean HD Voice add on right?
Click to expand...
Click to collapse
Yes and no lol. See my screenshot. The feature is called advanced calling 1.0 and it activates HD voice. Confusing I know lol.
Then just make sure you have enhanced 4g Lte enabled on the phone and Preferred Network set to Global and reboot if you needed to change any of those settings.
Can you put the whole syntax of the 3646 code for service menu?
QD2DC said:
Yes and no lol. See my screenshot. The feature is called advanced calling 1.0 and it activates HD voice. Confusing I know lol.
Then just make sure you have enhanced 4g Lte enabled on the phone and Preferred Network set to Global and reboot if you needed to change any of those settings.
Click to expand...
Click to collapse
I was told that adding HD voice to my plan was the same as Activating Advance Calling 1.0 by Verizon. I still dont have simultaneous Data/Voice. :crying:
QD2DC said:
Yes and no lol. See my screenshot. The feature is called advanced calling 1.0 and it activates HD voice. Confusing I know lol.
Then just make sure you have enhanced 4g Lte enabled on the phone and Preferred Network set to Global and reboot if you needed to change any of those settings.
Click to expand...
Click to collapse
Interesting when I log into Verizon I do not see Advanced Calling 1.0 anywhere. I have the option to add either premium or free apps, HD Voice is under free apps and allows me to activate for all my lines.
I have two PH-1 in my house, I can say that neither phone supported VoLTE until I activated the feature on Verizon first, even though they both had VoLTE and Advanced Calling Selected. (Strangely, on one phone but not the other, I would get the server error and unable to make calls when enhanced calling was selected on the phone until I activated HD Voice)
Looking at the details during calls, for voice it was always 1xRTT and LTE was not available. After Verizon's certification and activating HD Voice (this took about 15 minutes and I got a text telling me features were added) followed by a reboot, VoLTE works. Under Setting - About Phone - Status - SIM Status, with HD Voice the Signal Strength is much better when calling and LTE remains in service during the call and phone never switches to 1xRTT.
synplex said:
I was told that adding HD voice to my plan was the same as Activating Advance Calling 1.0 by Verizon. I still dont have simultaneous Data/Voice. :crying:
Click to expand...
Click to collapse
And you set preferred network type to Global and turned on enhanced 4g Lte? Reboot if you change these settings.
QD2DC said:
And you set preferred network type to Global and turned on enhanced 4g Lte? Reboot if you change these settings.
Click to expand...
Click to collapse
Yes, these have been on for over 2 weeks. I've turned them off, restarted my phone, then back on with no luck. I've removed and added back hd voice, restarted, no luck. What gives! (I attached screen shots of my setting and my LTE discovery during a call.)
synplex said:
Yes, these have been on for over 2 weeks. I've turned them off, restarted my phone, then back on with no luck. I've removed and added back hd voice, restarted, no luck. What gives! (I attached screen shots of my setting and my LTE discovery during a call.)
Click to expand...
Click to collapse
Same here mine is not working either after trying adding and removing had voice

Unable to use data while on the phone.

Just purchased this phone and was very pleased at how fast it is and how many features it has for the price.
I did run into one issue that was a bit of a surprise. While on a telephone call, the data is disconnected. I am on Verizon. Is there a way to get talk and data to work at the same time? On my Samsung phones it works fine.
I read somewhere that you had to enable HD calling but there doesn't seem to be an option for it in the settings.
bishop0114 said:
Just purchased this phone and was very pleased at how fast it is and how many features it has for the price.
I did run into one issue that was a bit of a surprise. While on a telephone call, the data is disconnected. I am on Verizon. Is there a way to get talk and data to work at the same time? On my Samsung phones it works fine.
I read somewhere that you had to enable HD calling but there doesn't seem to be an option for it in the settings.
Click to expand...
Click to collapse
This is normal for retail unlocked devices on Verizon, because they don't let non-branded devices use VoLTE (yet), so the device has to step down to 1xRTT (CDMA) to make a voice call which does not support simultaneous voice and data. Verizon branded devices are allowed to use VoLTE and can therefore use voice and data at the same time.
acejavelin said:
This is normal for retail unlocked devices on Verizon, because they don't let non-branded devices use VoLTE (yet), so the device has to step down to 1xRTT (CDMA) to make a voice call which does not support simultaneous voice and data. Verizon branded devices are allowed to use VoLTE and can therefore use voice and data at the same time.
Click to expand...
Click to collapse
I have a moto G5 plus on Verizon and have volte and data during calls. I didn't have to do anything it just worked.
mikeyinid said:
I have a moto G5 plus on Verizon and have volte and data during calls. I didn't have to do anything it just worked.
Click to expand...
Click to collapse
Then your account must be properly provisioned for it I guess. I know the last Moto I had on Verizon that was what they told me.
acejavelin said:
Then your account must be properly provisioned for it I guess. I know the last Moto I had on Verizon that was what they told me.
Click to expand...
Click to collapse
It's a fairly new account so maybe there is something to that.
mikeyinid said:
It's a fairly new account so maybe there is something to that.
Click to expand...
Click to collapse
Called VZW and they said HD calling was blocked. The removed the block and it works fine now. Thanks!

AT&T & Verizon VoLTE and VoWiFi calling/texting thread

Hi all. Posting this for users looking for answers on VoLTE and WoWifi on the 6T on AT&T & Verizon. If users with access to the OP6T could please test and report, that would be very helpful. Since the pixel 3 now supports both VoLTE & VoWiFi (on AT&T) there is perhaps some hope that OnePlus will also support it.
1: On AT&T, is there an option for Voice over LTE and Wifi calling and does it work?
2: On Verizon, I know Voice over LTE will work, but what about Wifi Calling?
Screen shots welcome I will have my hands on the device as soon as its available and will report since I have all the carriers, but thought maybe someone might get their hands on one early and could report. It might make a big difference on whether or now some users buy the device.! Thanks guys!
Yeah, whether or not I get the OP6T depends entirely on whether VoLTE and VoWiFi work on AT&T.
Eagerly waiting for updates!
hosss870 said:
Yeah, whether or not I get the OP6T depends entirely on whether VoLTE and VoWiFi work on AT&T.
Eagerly waiting for updates!
Click to expand...
Click to collapse
Same here!
AT&T & Verizon VoLTE and VoWiFi calling/texting thread
Same here. I’ve got a spot in SC where I got for holidays annually where, without Wi-Fi calling, my phone is a paperweight. I’ve always wanted to try a OnePlus but if there’s no Wi-Fi calling I’ll have to pass and stick with my XS Max.
I’ve already ordered but it’ll be a quick turnaround if that doesn’t work.
Sent from my iPhone using Tapatalk
This question came up in the AMA with the OP team in their community forums last week, and Pei himself said VoWifi isn't supported at the moment.
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
crowsnestitsupport said:
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
Click to expand...
Click to collapse
proof
crowsnestitsupport said:
Hi all. Posting this for users looking for answers on VoLTE and WoWifi on the 6T on AT&T & Verizon. If users with access to the OP6T could please test and report, that would be very helpful. Since the pixel 3 now supports both VoLTE & VoWiFi (on AT&T) there is perhaps some hope that OnePlus will also support it.
1: On AT&T, is there an option for Voice over LTE and Wifi calling and does it work?
2: On Verizon, I know Voice over LTE will work, but what about Wifi Calling?
Screen shots welcome I will have my hands on the device as soon as its available and will report since I have all the carriers, but thought maybe someone might get their hands on one early and could report. It might make a big difference on whether or now some users buy the device.! Thanks guys!
Click to expand...
Click to collapse
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
sharksfan7 said:
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
Click to expand...
Click to collapse
I'm not on AT&T so,I'm not gonna speculate.
Perhaps someone will chime-in soon for more definitive information.
My OnePlus 6t came in today. Took sim out of my Pixel 3 XL and popped it in. Everything is working except I can't SEND text messages. I can receive them and make calls, data is fine (actually amazing 44.5 mbps d/l, which is good for around here.)
I've tried chatting with Verizon, but after I told them what device, there was a long pause and then she asked if it was an iPhone
Here are my troubleshooting steps I've followed.
-deleted app cache and storage
-reset device
-factory reset device
-cleared cache partition in recovery
Any suggestions? I put the sim back in my Pixel and all the messages came through. I've tried both slots.
Mobile network state-Connected
Service state-In service
Mobile voice network type-4g
Mobile data network types-4g
EID-unknown (??)
There is another thread discussing why a lot of people using 6T on Verizon having problem receiving SMS and MMS. Something the phone being LTE only on Verizon. Maybe you are having the same problem? Worth reading that thread.
akmsr said:
There is another thread discussing why a lot of people using 6T on Verizon having problem receiving SMS and MMS. Something the phone being LTE only on Verizon. Maybe you are having the same problem? Worth reading that thread.
Click to expand...
Click to collapse
Yes. that would be best. I didn't need to do anything with mine, it just worked. However, I do have the latest version the the Verizon SIM card. Not sure if that matters. I was using a Pixel 3 before.
sharksfan7 said:
Thanks for the info. I'm looking to get the 6T to use on AT&T. I've never used an unlocked/non-AT&T branded phone on my line. Are there any other limitations that AT&T implements on non-AT&T branded devices? Do they throttle data speeds? Any issues with SMS/MMS working like some Verizon users are experiencing? Would I need to contact AT&T to have any special provisioning just to get it to work? I appreciate any insight on this.
Click to expand...
Click to collapse
I have used AT&T for years on unlocked devices. I have tested everything Data speeds are just fine. no issues there. the OP6T supports all the bands on AT&T so coverage should be just fine for you. The limits are as follows:
1: built in visual voicemail will not work, you will need to use the AT&T visual Voicemail app from the store.
2: Wifi calling/texting will not work
3: VoLTE/HD Voice will only work with the above mentioned trickery. Root is NOT needed. just the *#800# thing
the only provisioning you may need is the AT&T imei for VoLTE (Easiest to do online) after installing your AT&T SIM in the OP6T, if VoLTE doesn't work after following the instruction in this thread, log into your AT&T account and update your IMEI to one of your past AT&T phones that support VoLTE and update, reboot you OP6T and bingo, it will work. No other provisioning or limitations that I know of. And if VoLTE/HD Voice isn't important to you, you can ignore all this. Your existing AT&T SIM just needs installed in your OP6T and your good to go!
KOLIOSIS said:
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Click to expand...
Click to collapse
The *#800# enables all those options. But it doesn't help anything on Verizon, and on AT&T it does work for VoLTE if a VOLTE enabled IMEI is on your AT&T account, but it doesn't work for wifi calling. I wish it was just illegal for the carriers to block services just because its a non branded phone
natypes said:
My OnePlus 6t came in today. Took sim out of my Pixel 3 XL and popped it in. Everything is working except I can't SEND text messages. I can receive them and make calls, data is fine (actually amazing 44.5 mbps d/l, which is good for around here.)
I've tried chatting with Verizon, but after I told them what device, there was a long pause and then she asked if it was an iPhone
Here are my troubleshooting steps I've followed.
-deleted app cache and storage
-reset device
-factory reset device
-cleared cache partition in recovery
Any suggestions? I put the sim back in my Pixel and all the messages came through. I've tried both slots.
Mobile network state-Connected
Service state-In service
Mobile voice network type-4g
Mobile data network types-4g
EID-unknown (??)
Click to expand...
Click to collapse
Here are various threads.. Not sure if there are answers. But again, it just worked for me.. Sorry I'm not more help.
https://forum.xda-developers.com/oneplus-6t/help/verizon-oneplus-6t-im-happy-one-t3863258
https://forum.xda-developers.com/oneplus-6t/help/feeling-6t-verizon-t3861188
https://forum.xda-developers.com/oneplus-6t/help/wifi-calling-incoming-phone-calls-text-t3863595
https://forum.xda-developers.com/oneplus-6t/help/verizon-to-to-sms-t3863352
crowsnestitsupport said:
Just got my device today so update time..
1: VoLTE works on Verizon by default as soon as you pop in the SIM. All the Verizon LTE bands seem to work fine.. in this area, 2,4,13, & 66. no option in the menu for wiFi calling, even though it works fine in my pixel 3 where my verizon SIM just was.
2: Neither VoLTE or VoWiFI work on AT&T by default. No option for either in the settings at all. So no change there from OP5/5T/6 ETC. However, if you go do the dialer, dial *#800# and hit enter, select oneplus logkit, scroll down to function switch and select it, and check the box for VoLTE switch and Vowifi switch and then reboot, it puts the VOLTE setting and VoWiFI setting in for both the Verizon and AT&T SIM. and while you can enable VoWIFI on both Verizon and AT&T, it DOES NOT work on either. On AT&T however, as long as you have a VOLTE capable/recognized IMEI on your AT&T account for your line, VoLTE/HD voice work just fine.
So, while it is amazing to have, for the first time ever a DUAL SIM phone that supports both VZW & AT&T at the same time, it is a too bad that VoWiFI does not work on either, Especially now that the Pixel 3 Supports it on both carriers.
Click to expand...
Click to collapse
So glad that I found this post. I am coming from an AT&T branded Galaxy S8 to my new OnePlus 6T. The above instructions worked like a charm for AT&T. I ran some tests. The OnePlus displays "HD" when I call my wife on her phone on AT&T and VoLTE shows in the status bar. When I toggle it back off I lose "HD" on the phone call screen. Also, LTE stays on during calls with VoLTE turned on and I ran a speedtest with it on and off and I definitely get 4G speed with it on and it downgrades to HSPA+ with VoLTE off and speed goes way down. Hopefully VoWIFI will be supported soon but that's not a deal breaker for me as I get great reception most of the time where I live, work and travel.
KOLIOSIS said:
Has anyone used the dialer code *#*#4636#*#* & try to toggle VoLTE &/OR VoWI-FI ?
Click to expand...
Click to collapse
I am on att had it all working on my unlocked NOTE 8. Now I can't even get volte cause it's all grayed out.
The service providers don't want you to buy unlocked phones. They make zero on them!! So that's why they block stuff. It's an antitrust lawsuit waiting to happen!! A$$h0!€$
Sent from my SM-N960U using Tapatalk
I've got AT&T as my primary and Verizon as #2. I just got off the phone with Verizon, told them I needed to add the CDMA Less feature to fix my texting. He checked a box on his end and I got a flood of texts in...what was even better, it was a work phone on a business account. I didn't even have to provide any real information to him and he was able to fix me up. He was aware of the issue though, he'd asked if it was a 6T from T-Mobile...so someone sent out a bulletin somewhere that he had read.
Anyway, I left Verizon to go to AT&T specifically for this plan of having one phone to cover 2 lines while one being fully functional (AT&T), so far it's been working well switching between SIMs for texting and making phone calls.
What were you specifically looking to find out?
Edit: found what you're looking for...however I'm not sure where those settings are even at.

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